The Library Network Newsletter

January 28, 2013

Page 2 - Job - Librarian Assistant - Oxford Public Library

Page 3 - Job - Community Relations Specialist - Orion Township Public Library

Page 4 - SASUG Committee Meeting 12/13/2012

Page 7 - Job - Tech Processing Assistant - Canton Public Library

Page 9 - Job - System Technician - Public Library of Westland

Page 12 - Job - Circulation Assistant - Canton Public Library

page 1 / 1

OXFORD PUBLIC LIBRARY 530 Pontiac Street ∙ P.O. Box 538 ∙ Oxford, Michigan ∙ 48371 ∙ (248) 628-3034

EMPLOYMENT OPPORTUNITY

Administration

Bryan J. Cloutier Library Director & CEO

Gloria Berglund Administrative Assistant

Adult Services

Sandy Gilmore

Department Head

Youth Services

Kim Burean

Department Head

Teen Services

Charli Osborne Department Head

Support Services

Nancy Weir

Department Head

Outreach Services

Diane Betcher

Program Facilitator

Technological Services

Michael Shackelford IT Consultant

Facilities Maintenance

James Ostrander

Building Superintendent

Executive Board

Duane Salswedel

President

Kathy Hoeflein

Vice-President

Thomas Offer

Treasurer

Sue Stilwell

Secretary

Tony Rizzo

Trustee

Jean Davidson

Trustee

Position Librarian Assistant (Youth Services) Education & Experience Education: Bachelor’s Degree in Elementary Education / Early Childhood Development or any related subject field. Desirable: Prior public library experience in youth services is desired, but is not a required requisite to qualify for this position. Experience: One (1) year of public library experience is desired, but is not a required requisite to qualify for this position. Nature of the Work As a member of the Library’s Youth Services Team, this individual reports to the Head of Youth Services and is charged with the responsibility of selecting, acquiring, classifying, and maintaining library materials; planning and delivering client-centered programs; and furnishing reference, bibliographical, and readers' advisory services. May assist the Department Head in performing in-depth, strategic research, and synthesize, analyze, and edit information. This position requires examining, analyzing, and evaluating facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the within the limits of standard, library policies, or accepted practices. This individual plans and prioritizes work and is expected to solve problems by adapting methods or interpreting instructions. Hours Part-time, no benefits Average 17 hours weekly, including evenings and weekends Salary $13.50 Paid hourly Application Deadline 1 opening. Open until filled. Application Process Send a current resume and cover letter to: Oxford Public Library Attn: Bryan J. Cloutier, Director PO Box 538 Oxford, MI 48371 Or, email submissions will be accepted at: bcloutier@oxford.lib.mi.us Questions: 248 628-3034 25 January 2013

Position Available Community Relations Specialist Orion Township Public Library

Position: Community Relations Specialist 25 hours/wk, may include evening and weekend hours Department: Administration Salary: $15.75 - $17.75/hr. Primary Job Duties: Under the supervision of the Director, ensure that the library is always visible in our community. Create our library newsletter for the public. Write and send out press releases about activities at the library. Represent the library at community events. Coordinate with staff to promote programs and events. Create and implement a Marketing Plan for the library. Assist with implementing the library’s Strategic Plan. Required Qualifications:

Bachelor’s degree, with an emphasis in marketing and public relations

At least two years experience working in public relations and/or marketing

Strong positive interpersonal, organizational, and time management skills

Ability to communicate well, both orally and in writing

Ability to work well with details

Familiarity with diverse technologies and software to design and create marketing material

Familiarity with web page design and maintenance

Ability to work with social media

Ability to work both independently and as a member of a larger staff team

Ability to connect with diverse types of organizations, including media sources and other groups in our community

Experience with fundraising desired

Familiarity with the Orion community desired

Knowledge of library practices and operations preferred

Ability to use good judgment, initiative and resourcefulness when dealing with other employees, the public, and supervisors

Dates: Applications submitted before Friday, February 8, 2013 will receive first review.

Apply To: Karen Knox Orion Township Public Library 825 Joslyn Road Lake Orion, MI 48362 248-693-3000

Electronic submissions accepted, send to: kknox@orionlibrary.org

Please submit an application, cover letter, and resume. The application is available at: http://orion.lib.mi.us/general/employment/application_for_employment.pdf. This is an at-will position.

Orion Township Public Library is an Equal Opportunity Employer.

Shared Automation System Users’ Group (SASUG) December 13, 2012 at Novi Public Library Meeting was called to order at 9:30 by Chair, Amy Rosen (WHLK) Approval of Agenda Motion to approve the agenda as presented by Becky Willemsen (MDHT), seconded by Linda Ballard (CHEL). Motion passed unanimously. Approval of Minutes from October 25, 2012 Meeting Motion to approve the minutes by Celia Morse (BERK), seconded by James Lenze (INKS). Motion passed unanimously. System Update - Anne Neville (TLN) Patrons Calling TLN - Should not TLN staff are receiving an increasing number of calls from patrons who have been instructed to call TLN for help. Please do NOT direct patrons to call TLN! If there is something your library cannot help a patron with, please open a helpdesk ticket so TLN can work with you (not the patron) on the issue. Royal Oak Township Library Royal Oak Township Library left the Shared System as of 9/30/11. Do not register patrons using the Royal Oak Twp. Library as the patron’s home library. Any Royal Oak Township residents using a shared system library should be registered as a resident of that shared system library, with User Profile of SASGUEST and Municipality (User Cat2) of Royal Oak Township. TLN has been removing Royal Oak Twp. Library items, bills and patrons from the system so that SirsiDynix can remove that Library Policy and all associated policies for Royal Oak Twp. TLN and the Shared Technology Services department will be closed on Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day. Staff will use the holiday hours to perform system maintenance activities. The closed time should not affect e-mail notices but will affect phone notifications (calls are not made on holidays) and mailed notices. Libraries should be a little generous with leaving things on hold shelf a little longer over the holidays. Tech Services Update – Angie Michelini (TLN) Springfield’s fiber connection is being activated today and Melvindale’s (the last one to be activated) is next week. There are 55 library buildings with fiber connections on TLN’s WAN (SAS and non-SAS library buildings.) 11 SAS libraries are using cable connections. Staff are in the process of conducting interviews for the System Administrator vacancy. If there is no answer when you contact Help Desk with an urgent question, please contact one of the cell phone numbers mentioned. If it is not urgent, please leave a message or open a Help Desk ticket.

Report from the TLN Board Meeting - Maria McCarville (Wayne Co.) Short meeting. Recommend we be sure to look at Jim Pletz’s Bits and Pieces.

Report from the Executive Committee - Maria McCarville (Wayne Co.) Discussed AV item types and MeLCat lending of AV. Discussion to continue. Circulation Committee – Becky Willemson (MDHT) Met November 1 at AUBN. Meeting host responsibilities discussed - will be limited. Discussion of patron “clean record” – definition varies. Fines thresholds discussed – these also differ. Discussed bill notices standardization and damaged policy – discussion will continue. It was noted that Livonia, BRIT, NOVI and BERK accept library card on smart phone versus accepting only physical card. New Business: 1) Request for new user profile: e-card profile (ROAK) Discussion of Royal Oak’s request for a new e-card profile. Per policy, Royal Oak does not have anonymous usage of Internet computers. They previously issued visitor passes with required information added; this was causing some problems for other SAM libraries. Various options discussed. Motion by Celia Morse (BERK), seconded by Becky Willemson (MDHT) to add the e-user profile. All ayes, no opposed, motion approved. The only privilege for this profile will be Internet access. The cards will use Royal Oak’s 29065- barcode prefixes (this addresses database authentication issues); ROAK will work out expiration details (short-term) with TLN. SirsiDynix demo: Enterprise; eResource Central and Social Library (Facebook) interfaces Ray Biscaro and Andrea Downing (remotely) Enterprise discovery layer Searching of catalog, including customized “rooms” (special collections) or databases Customizable by profile or log-in Facets for limiting search hit list include “only show available” and can limit search by format Within hit list can place holds on multiple books at once Options include “text me this”, “find on Amazon” (can turn these off) Fuzzy logic search – spelling suggestions May auto-complete search suggestions when same phrase is repeatedly searched “My Account” feature: patron can create multiple temporary or permanent lists and add to or delete lists Can add local history jpegs or other digitally archived material you want searched Will send links to examples of libraries using Enterprise including:

Portage District Library (Michigan) Kalamazoo Public Library Avon-Washington Township Public Library (Indiana) High Country Library Corporation

eResource Central (eRC): discovery system for electronic content includes e-reader search facet to limit search to specific type of e-reader (e.g. select Nook, Kobo, iBooks) Facebook Keeps you in Facebook. From within Facebook page can search catalog, view library account, use PayPal, place holds, Tweet, Like a title, add Comment Any Friend can see what you’ve Liked recently, click on title to search it

Motion to adjourn meeting at 11:45 am by Ed Rutkowski (BRIT), seconded by Linda Ballard (CHEL). Motion passed unanimously.

Next Meeting: Thursday, January 24, 2013, 9:30 a.m. at Livonia Civic Center Library Amy Rosen WHLK Judy McIntosh NORT Angie Michelini TLN Sheryl Shumaker WALL Bill Wines COMM Holly Teasdale LYON Heather Sturm MANC Karen Endres BERK Becky Willemsen MDHT Toni LaPorte LIVS Patty Braden ROMS Jim Pletz TLN Mary Karshner ROAK Anne Hage HTWD Michelle Wloch BELL Mary Jo Suchy BELL Melanie Bell CHEL Terri Lancaster CHEL Linda Ballard CHEL Ginny Cesarz WAYN Ed Burns FERN

Chas Hayes HZPK Michelle Ladouceur HZPK Anita O’Brien WYDT James Lenze INKS John Inman TLN Brigette Felix TLN Anne Neville TLN Beth Tompkins OAPK Wendy Teagan NOVI Mary Ellen Mulcrone NOVI MaryAnn Zurmuehlen NOVI Ed Rutkowski BRIT Maria McCarville Wayne County Martin Smith REDF Jean Hansen WATE Celia Morse BERK jude halloran HIGH virtual/remote attendee: Paul McCann DEXT

Respectfully Submitted, jude halloran (HIGH)

Posting Date: 1/23/13

Job Title: Cataloging/Processing/Receiving Assistant

Reports to: Rebecca Havenstein Coughlin - Department Head, Information Services and

Gale Forster - Technical Processing Supervisor

Starting Wage: $9.08-$9.69/hour

Scheduled Hours: 29 hours/week

This is a part-time position and does not include benefits

Apply to: Sheryl Rzetelny, Department Head Business Services

Application Deadline: Applications accepted until 9:00 PM Thursday, January 31, 2013

CATALOGING/PROCESSING/RECEIVING ASSISTANT

POSITION SUMMARY

Under the management of the Information Services Department Head, and the supervision of the Technical Processing Workgroup Supervisor, the Cataloging/Processing/Receiving Assistant is responsible for receiving, cataloging and preparing for circulation all formats of materials to be added to the library’s collection. The Cataloging/Processing/Receiving Assistant assists other Technical Processing staff as necessary. This position is classified as a regular part-time position and is non-exempt from overtime. The nature of the work may require evening and weekend hours.

PRIMARY DUTIES AND RESPONSIBILITIES

Unpack shipments of new library materials and reconcile packing slips following established procedures.

Search for MARC (machine-readable) bibliographic records for items following established procedures.

Edit bibliographic records following established procedures.

Create original bibliographic records when needed, following established procedures.

Re-case and attach tags and labels on items following established procedures.

Create item records following established procedures.

Print and affix spine and other labels and stamp following established procedures.

Consult with the Technical Processing Supervisor for further direction or explanation.

Assist in other areas of Technical Processing as needed.

Refer patron queries and issues beyond the Cataloging/Processing/Receiving Assistant’s scope of authority to the Technical Processing Supervisor, Department Head, or Director.

Stay informed of library news and events via review of all forms of library communication: website, email, SharePoint, library newsletter and blog. Contribute content as appropriate.

Enforce library policies using a polite and professional approach.

Accept special assignments or duties in support of the library’s goals and objectives.

REQUIRED QUALIFICATIONS AND SKILLS

Basic knowledge typically associated with the completion of a high school diploma.

Demonstrated understanding and application of public library practices.

Verbal and written communication skills are at a high level.

Punctuality and dependability.

Consistent display of public service attitude that reflects the library’s values.

Efficient and accurate keyboarding.

Ability to adapt to changing circumstances that require new procedures, new schedules, different assignments, etc.

Ability to work independently.

Able to prioritize duties according to time requirements.

Proficiency with Microsoft Office applications and common office equipment.

Ability to coordinate own work with the work of other.

PREFERRED QUALIFICATIONS

Additional general education, typically as associate’s degree or equivalent combination of education and experience.

Prior experience in a public library or comparable customer service experience.

Familiarity with MARC records and fielded data.

Familiarity with Innovative Interfaces Inc.’s Millennium automation system.

ESSENTIAL FUNCTIONS

Sufficient physical agility to stand, walk, bend, stoop, reach, sit, lift up to 40 lbs., and push carts weighing up to 200 lbs.

Manual dexterity and visual acuity sufficient to grab, hold, and shelve materials and read small print on labels.

Sufficient clarity of speech and hearing which permits the employee to communicate in writing and verbally.

Sufficient vision which permits the employee to produce and review a wide variety of materials in both electronic and hard copy form.

Ability to work effectively under stressful conditions in a fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not a contract between the library and the employee. The library reserves the right to revise this job description at its discretion.

Canton Public Library is an EEO Employer. The Canton Public Library reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. Application forms are available on the site.

WILLIAM P. FAUST

Public Library of Westland

SYSTEM TECHNICIAN (40 hours)

Job Description

RESPONSIBILITIES OF POSITION:

Under supervision of the Head of Technology Services, the System Technician is the

system/network engineer for the local area network consisting of servers and

workstations with associated peripherals, and various network hardware and equipment.

Cross-training and working in other departments is a requirement. This position requires

complete confidentiality. Classification is exempt status.

ESSENTIAL FUNCTIONS:

1. Designs, implements, manages, and maintains network infrastructure including T1 line,

routers, firewall, switches, hubs, filter appliance, and cables.

2. Install, configure, and troubleshoot operating system software, networking software,

library automation software, and other application software.

3. Administer Windows-based servers, including Domain Controller, DNS, Web, MS SQL,

SMTP, SIP, SAM, HIP, DayEnd/Debt Collect (Dynix/Unique), and file servers.

4. Set up, maintain, troubleshoot, repair, and replace computer hardware and peripherals.

5. Perform data backup and imaging of crucial data for servers, staff workstations and

networking devices, and disaster recovery operations.

6. Monitor the performance of computer systems and networks in order to determine

whether and where adjustments should be made.

7. Works on library wide projects.

8. Participates in long-range planning.

9. Manage network security including firewall, anti-virus, anti-Spyware, file permissions,

user accounts, system updates, and security patches. Respond to any compromised

situations in a timely and effective manner.

10. Practice network asset management, including maintenance of software license, network

component inventory, and related documentation and technical specifications

information.

11. Develop and maintain operation procedures for network administration, equipment

upgrades, data backups, and other computing operations activities.

12. Test, evaluate, and recommend new technologies for library system/network

enhancement.

13. Develop and conduct training and instruction for computer users on operating system,

application and hardware issues.

14. Assist and train staff in maximizinguse of computing systems.

15. Interface with hardware and software vendors for advanced technical support, warranty,

and repair.

16. Assist with the administration of the Integrated Library System and PC Management

System.

17. Assist contractor with computer and network problems on HVAC and security systems.

18. Set up audio/video equipment for events such as presentations, classes, or movie parties.

19. This position requires complete confidentiality.

20. Uses own vehicle for travel away from the library building.

21. Cross-training and working in other departments is a requirement.

22. Performs other related work as required, such as, participation in planning team meetings,

library technology related conference meetings or seminars.

KNOWLEDGE AND ABILITIES:

1. Considerable knowledge and understanding of LAN, networking, Microsoft Windows

systems, Red Hat Linux, components, peripherals, and software is required. 2. Experience with firewalls, content filters, anti-virus or other security technologies

3. Experience with web technologies and software including Apache, IIS, MySQL, PHP, Perl,

Python, DNS, or DHCP

4. Ability to meet, communicate with, and deal effectively with staff and the public and

maintain effective public relations.

5. Ability to employ appropriate techniques to establish service needs and to see that they

are met.

6. Ability to establish and meet priorities for service, maintenance, upgrades, and training.

7. Ability to work independently and collaboratively.

8. Ability to plan and accomplish technical work.

9. Ability to write grants.

10. Ability to use knowledge and training to productively serve the needs of the library.

11. Willingness to maintain skills in above-mentioned areas through active participation in

appropriate professional learning experiences.

12. Ability to deal harmoniously with patrons, vendors, and library staff.

PHYSICAL DEMANDS OF POSITION:

1. Sitting, standing, walking, climbing, and stooping.

2. Bending, twisting, and reaching.

3. Talking and hearing; use of the telephone.

4. Far vision at 20 feet or further; near vision at 20 inches or less.

5. Lifting and carrying: 50 pounds or less.

6. Handling: processing, picking up and shelving books.

7. Fingering: typing, writing, filing, sorting, shelving, and processing.

8. Pushing and pulling: objects weighing up to 60-80 pounds on wheels.

9. Mobility: travel to meetings and vendor visits outside the library building.

10. Ability to stand for long periods of time.

11. Ability to use a computer for long periods of time.

MENTAL REQUIREMENTS:

1. Communication Skills: effectively communicate ideas and information both in written

and oral form.

2. Reading Ability: effectively read and understand information contained in memoranda,

reports, and bulletins, etc.

3. Ability to Comprehend and Follow Instruction: effectively follow instructions from

supervisor, verbally and in written form.

4. Mathematical Ability: calculate basic arithmetic problems (addition, subtraction,

multiplication, and division) without the aid of a calculator and advanced calculations

with a calculator.

5. Time Management: set priorities in order to meet assignment deadlines.

6. Planning and Organizational Skills: develop required plans to solve problems; take

advantage of opportunities to accomplish goals; establish systematic methods for

accomplishing goals.

7. Equipment: computer literate.

ENVIRONMENTAL WORKING CONDITIONS:

1. Inside work environment.

2. Flexible work hours including frequent evening and weekend hours.

3. Flexibility to substitute when staff shortages arise.

EQUIPMENT USED:

Computer terminal, library automation system, typewriter, calculator, copy machine, fax

machine, printer, software programs, microfilm/fiche reader, change machine, telephone,

cash register, printing equipment, audiovisual equipment, building security system, motor

vehicle, tools for repair, and other equipment as added or required.

EDUCATION AND EXPERIENCE:

Required

1. Associates Degree in Computer Science or Computer Information Systems required;

2. At least three years IT experience.

3. A+, Network+, and Security+ certifications or equivalent knowledge

4. MCSA (Server 2000 or 2003) and MCTS (Server 2008) or equivalent knowledge

5. CCNA or equivalent knowledge

Preferred

1. Bachelors Degree in Computer Science or Computer Information Systems preferred

Compensation: starting at $16.75 per hour, plus benefits (Medical, Dental, Retirement,

Vacation, Personal and Holidays)

Please address applications to:

Clayton Heselschwerdt, Head of Technology Services

clay.heselschwerdt@westlandlibrary.org

Westland Public Library

6123 Central City Pkwy

Westland, MI 48185

734-326-6123

http://westlandlibrary.org

Posting Date: 1/23/13

Job Title: Cataloging/Processing/Receiving Assistant

Reports to: Rebecca Havenstein Coughlin - Department Head, Information Services and

Gale Forster - Technical Processing Supervisor

Starting Wage: $9.08-$9.69/hour

Scheduled Hours: 29 hours/week

This is a part-time position and does not include benefits

Apply to: Sheryl Rzetelny, Department Head Business Services

Application Deadline: Applications accepted until 9:00 PM Thursday, January 31, 2013

CATALOGING/PROCESSING/RECEIVING ASSISTANT

POSITION SUMMARY

Under the management of the Information Services Department Head, and the supervision of the Technical Processing Workgroup Supervisor, the Cataloging/Processing/Receiving Assistant is responsible for receiving, cataloging and preparing for circulation all formats of materials to be added to the library’s collection. The Cataloging/Processing/Receiving Assistant assists other Technical Processing staff as necessary. This position is classified as a regular part-time position and is non-exempt from overtime. The nature of the work may require evening and weekend hours.

PRIMARY DUTIES AND RESPONSIBILITIES

Unpack shipments of new library materials and reconcile packing slips following established procedures.

Search for MARC (machine-readable) bibliographic records for items following established procedures.

Edit bibliographic records following established procedures.

Create original bibliographic records when needed, following established procedures.

Re-case and attach tags and labels on items following established procedures.

Create item records following established procedures.

Print and affix spine and other labels and stamp following established procedures.

Consult with the Technical Processing Supervisor for further direction or explanation.

Assist in other areas of Technical Processing as needed.

Refer patron queries and issues beyond the Cataloging/Processing/Receiving Assistant’s scope of authority to the Technical Processing Supervisor, Department Head, or Director.

Stay informed of library news and events via review of all forms of library communication: website, email, SharePoint, library newsletter and blog. Contribute content as appropriate.

Enforce library policies using a polite and professional approach.

Accept special assignments or duties in support of the library’s goals and objectives.

REQUIRED QUALIFICATIONS AND SKILLS

Basic knowledge typically associated with the completion of a high school diploma.

Demonstrated understanding and application of public library practices.

Verbal and written communication skills are at a high level.

Punctuality and dependability.

Consistent display of public service attitude that reflects the library’s values.

Efficient and accurate keyboarding.

Ability to adapt to changing circumstances that require new procedures, new schedules, different assignments, etc.

Ability to work independently.

Able to prioritize duties according to time requirements.

Proficiency with Microsoft Office applications and common office equipment.

Ability to coordinate own work with the work of other.

PREFERRED QUALIFICATIONS

Additional general education, typically as associate’s degree or equivalent combination of education and experience.

Prior experience in a public library or comparable customer service experience.

Familiarity with MARC records and fielded data.

Familiarity with Innovative Interfaces Inc.’s Millennium automation system.

ESSENTIAL FUNCTIONS

Sufficient physical agility to stand, walk, bend, stoop, reach, sit, lift up to 40 lbs., and push carts weighing up to 200 lbs.

Manual dexterity and visual acuity sufficient to grab, hold, and shelve materials and read small print on labels.

Sufficient clarity of speech and hearing which permits the employee to communicate in writing and verbally.

Sufficient vision which permits the employee to produce and review a wide variety of materials in both electronic and hard copy form.

Ability to work effectively under stressful conditions in a fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not a contract between the library and the employee. The library reserves the right to revise this job description at its discretion.

Canton Public Library is an EEO Employer. The Canton Public Library reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and position titles as it deems necessary to meet the needs of its business. Application forms are available on the site.