go2—The resource for people in Tourism 1

The Multigenerational Workforce -

Realities, Myths & Revelations

Thursday, 21 June, 2012

go2—The resource for people in Tourism

A Key Pillar of Industry Growth

2

go2—The resource for people in Tourism

About go2

3

go2—The resource for people in Tourism 4

About go2

go2—The resource for people in Tourism

The Growing Generational Gap- Mainland/Southwest

5

go2—The resource for people in Tourism

Labour Force Participation in Canada- March ’12 (%)

6

Source: Generations in the Workplace in the United States & Canada: Catalyst, May ‘12

go2—The resource for people in Tourism

Here’s what we know

7

Over 50% of the world’s population is under the age of 30

10 million Canadian baby boomers will be retiring within the next 15 years

Over 50% of Canada’s workforce is over the age of 40

Currently, two workers leave the workforce for every one entering

By 2020, Millennials are expected to make up 50% of the global workforce

go2—The resource for people in Tourism

Community- The Generation Gap

8

go2—The resource for people in Tourism

GROUP EXERCISE

9

go2—The resource for people in Tourism

I am a Traditionalist (1928 - 1945)

10

go2—The resource for people in Tourism

What makes a Traditionalist tick

11

go2—The resource for people in Tourism

I am a Baby Boomer (1946 – 1965)

12

go2—The resource for people in Tourism

What makes a Boomer tick

13

go2—The resource for people in Tourism

I am Generation X (1966 – 1980)

14

go2—The resource for people in Tourism

What makes an “X-er” tick?

15

go2—The resource for people in Tourism

I am a Millennial (1981 – 2000)

16

go2—The resource for people in Tourism

What makes a Millennial tick?

17

go2—The resource for people in Tourism

Commonalities among generations

18

go2—The resource for people in Tourism

Five Takeaways

19

go2—The resource for people in Tourism

ONE THING YOU’LL DO DIFFERENTLY

20

go2—The resource for people in Tourism

Rules for the younger generations

1. Life is not fair - get used to it!

2. The world doesn’t care about your self-esteem

3. You will not earn $60,000 a year right out of high school

4. If you think your teacher is tough, wait until you get a boss

5. Flipping burgers is not beneath your dignity

6. If you mess up, it’s not your parents’ fault

7. Your parents were not as boring before you were born

8. Your school may have done away with winners and losers, but life has not

9. Life is not divided into semesters- you don’t get summers off and few employers are interested in helping you find yourself

10. Television is not real life

11. Be nice to nerds- chances are, you’ll be working for one

21

go2—The resource for people in Tourism 22

Want more information?

Getting the Best from Young Employees

Attracting Environmentally-Concerned Gen Y

go2—The resource for people in Tourism

To learn more

23

• Post jobs on the go2 Job Board

• Follow us on Twitter @go2hr

• Sign up for the go2 eNewsletter

• Get involved with go2

go2—The resource for people in Tourism 24

go2hr.ca

Thank You!

Murray Robertson

Manager, Industry Human Resource Development

mrobertson@go2hr.ca

Kim Campbell

Director, Industry Human Resource Development

kcampbell@go2hr.ca