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CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission of McKinsey & Company is strictly prohibited Presentation to the International Conference Dynamics of the Media and Content industries Brussels, 25-26 October, 2012 The Nature of Smartphone Mobile network competition Dr. Jacques Bughin McKinsey and Company European Forum for Science and Industry

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Page 1: The Nature of network competition - IPTS - JRC - ECis.jrc.ec.europa.eu/pages/ISG/MCI/documents/BughinJacques.pdfBRU-ZWU632-20121009-DQ-JB Working Draft - Last Modified 09/10/2012 14:54:49

CONFIDENTIAL AND PROPRIETARYAny use of this material without specific permission of McKinsey & Company is strictly prohibited

Presentation to the International Conference

Dynamics of the Media and Content industries

Brussels, 25-26 October, 2012

The Nature of Smartphone Mobile network competition

Dr. Jacques Bughin

McKinsey and CompanyEuropean Forum for

Science and Industry

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Contents

Who is who

Looking back- the rise of mobile

Looking now: mobile broadband and smartphones

Looking ahead: Mno’s strategic choices

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Who is Who: Jacques Bughin

Dr Jacques Bughin is a Director with McKinsey & Company’s Brussels office. Jacques is a core leader of the Telecom/media/high

tech practice as well as Strategy practices. He co-leads the Digital Economy Initiative, a major internal and external knowledge

program launched by McKinsey regarding digital transformation and online new business model strategies as part of the McKinsey

Global Institute.

Since joining the firm in 1992, he has worked on more than 600 clients projects and has been based in the Amsterdam, London,

Montreal, New York, and Toronto offices. His recent project highlights regarding digital:

Media clients:

– Development of online strategy for the major pan-European broadcaster, including ad network and over the top strategies

– Digital transformation of a major print newspaper to become a global leader in classified and e-commerce

– Web 2.0 enablement of a lead destination site of e-commerce

▪ Telco/ High-Tech:

– Help design the bid for spectrum for LTE 4G license in Europe

– Design of partnership regarding cable and OTT online players in the area of video and communications

– Development of a global roll out in digital products for a major consumer electronics company

▪ Online:

– Development of new value proposition for a major world leader in on-line auctions

– Salesforce optimisation for a major global portal

– Ecosystem computation of social and search based technologies

Jacques received a master’s summa cum laude in Economics and holds doctoral degree in Economic. He a has lectured at many and

is currently a fellow of the ECORE, a think-tank on economic policy in Belgium, of the Applied Economics of the KUL University, as well

as of the Aspen Institute.

He has published widely in academics with more than 50 articles in international journals like Management Science or the Journal of

Industrial Economics. His business research has been published and idscussed in the McKinsey Quarterly, the financial Times, the

Aspen Institute, the Marketing science Institutre, the Wall Street Journal europe, Business Week among others. He is the co-author of

the book, “Managing media companies- harnessing creativity”, (with A. Aris), Wiley eds, in english, trnaslated in chinese, Russian,etc.

and used as reference media books in international schools and universities such as INSEAD

Senior Partner Director Brussels office

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There was a time…1991 = first GSM connection made in Finland

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And there is now: 2011 = Billions of worldwide usersPercent

SOURCE: World Cellular Information Service, McKinsey

0

10

20

30

40

50

60

70

80

90

1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

Mobile

penetration

SmartphonePenetration

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And there is now: mobile a strong part of household TMT spentSpending per month per household with all products, EUR

SOURCE: BPIT (Q4 2009); OECD (October 2009); Global insights; Belgacom annual reports; McKinsey/IAB conjoint study

BELGIUM EXAMPLE

14

25

40

25

35

75

45

30

0

0

0

14

10

Today, 4P HHS

(at 2011 GDP)

On-demand TV

166

Pay-TV

basic TV

4

15 years ago

(at 2011 GDP)

134

15 Years ago

(nominal)

84

fixed voice

4

mobile voice850

6

mobile broadband

mobile SMS

44

fixed broadband 0 0

From To

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Contents

Who is who

Looking back- the rise of mobile

Looking now: mobile broadband and smartphones

Looking ahead: Mno’s strategic choices

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The future is now: mobile data already 30% of global telecom revenue, and has become the dominant revenue source in Japan

SOURCE: Chetan Sharma Consulting, McKinsey analysis

0

10

20

30

40

50

60

0 20 40 60

Total ARPUUSD

Mobile Data as percentage of total ARPUPercent

AVERAGE

Russia

TurkeyMalaysia

ChinaPoland

Portugal

South Africa

Brazil

Indonesia Philippines

Czech

DenmarkSpain

Italy

Germany

Finland

Belgium

SwedenKorea

Israel

New Zealand

Austria

UK

FranceNetherlands

Norway

Switzerland

Canada

Singapore

U.S.

Australia

Japan

Greece

India

Thailand

Egypt

Ukraine

Average

2011

30% = 300 trillion

70% = 1 trillion

100% = USD 1.3 trillion

Voice

Data

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Mobile data is driven by smart-phonesPercentage of MoU, US

SOURCE: McKinsey i-consumer, Morgan Stanly research; McKinsey analysis

8

38

69

10Mobile broadband

Text messaging

Voice

Smartphones withmobile bradbandaccess plan

26

5

Feature phones withmobile broadbandaccess plan

54

All phones

85

5

40 min/day 50 min/day 60 min/day100% =

Worldwide penetration of paying mobile broadband accessPercent

16 30 85

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A mobile data service industry is in the making: examples

SOURCE: Google/MMA, Global Perspectives: The Smartphone User & Mobile Marketer, June 2011, McKinsey

E-commercePercentage of having purchased on smartphones

Mobile applicationsAverage application used in last 20 days on samrtphones

29%28%

17%

45%

28%

12

12

14

11

13

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But … who benefits? (1/2)

Backbone infrastructure + OEM equipment

▪ Large demand for mobile backhaul capacity

▪ Deployment of next generation network

equipment, e.g., LTE

Last mile infrastructure

providers

▪ Development of new services in the form of

mobile data access

Service platforms

▪ Mobile advertising set to grow by 30% a year

▪ Applications stores a dominant model of

servicing, just above direct mobile web access

Aggregators ▪ New aggregators launch, e.g., news

aggregators, etc.

Applications▪ More than 300,000 applications downloads

more than 11 billion time worldwide

50 LTE networks launched

in 29 countries in 2011

17% active mobile data access

services iworldiwde in 2011

From 15 to 45 application per

device by 2015

Pulse, flipboard, etc.

Facebook apps has been

downloaded already 100 million

times

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Data loosers

Data arbitragers

Early lucky data players

Data yield

makers

But … who benefits: network monetization challenge? (2/2)

SOURCE: Chetam Sharma, McKinsey

India

MNO’s data as percentage of overall network traffic

Percent

BrazilSpain

South Africa

Argentina

MNO’s data Revenue /Data Traffic sharePercent

PortugalKorea

RussiaDenmark

Italy

Netherlands

New Zealand

Hong Kong

SwitzerlandGermany

Sweden

Mexico

Philippines

Indonesia

JapanUS

AustraliaMalaysia UK

Singapore

Finland

FranceCanada

10

20

30

40

50

60

20 40 60 80 100

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Contents

Who is who

Looking back- the rise of mobile

Looking now: mobile broadband and smartphones

Looking ahead: Mno’s strategic choices

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A vision of the future for MNO’s

Like in Fixed:MobileBB +voice revenue > voice, but barely in real

term

Mobile data + voice revenue <

voice mobile revenue

Fixed scenario + monetisable app

service

User monetization

Technology efficiency

makes capex/revenue

constant

Large investment in

network upgrade, with

regulation to net neutrality

Combination wifi, femto cells,

and infrastructure

based competition

only

Competition

Technology improvement allows new products

services every 6-18 month

cycle

Poor performance of

technology leading to poor user experience

and churn

Rapid technology

breakthrough making scalable

M2M and ver-ticals, and wire-

less success

Technology

Bad GreatFrom To

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36%45%19%

Own MNOs perspective: more downside than upsidePercent votes McKinsey online survey, 2011, 81 players worldwide

25% 62%13%

41%31%28%

Bad Great

User monetization

Competition

Technology

Density distribution

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Be part of the upside growthPercentage of telecom companies, sample of 126 companies wordwide

Share of winning companies

21

18

24

22

Integrated fixedand mobile telcos

Cable

Mobile telecom

Fixed telecom

17

18

14

14

Share of loosing companies▪Winner’s

definition:▪ growth faster than

worldwide revenue growth 2012 ▪ sustained, even

increased, for 2015 and 2020

▪ Loosersdefinition▪ negative revenue

growth▪ worsening for

2015/2020

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Value creation distribution among all companies, 2012-2020 Percent

1 Methodology is cash-flow margin developments over next 10 years, vs. today and based on company reported growth

70

37

30

63

Market cap added, 2012-20201

Market-value added

100% =

Companies – all others

Winners companies

Current performance

EUR billion OCF

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Odd ratios winning versus loosing MNO companies

1 Significant at 5%

2 Significant at 10%

1.51

1.64

1.60

1.71

1.21

1.62

% service aggregation play 5.301

Mobile Voip instead of traditional voice 1.261

% Own applications launched 2.211

3.751

% exit and absorption 2.151

% M/A merger and capacity 1.831

Share of mobile data revenue in 2012

% agree mobile data will by pass mobile voice 1.221

% new internet players

Share of mobile data revenue in 2015

% internationalization

% SMS replaced by twitter 2.471

% agree deeper analytics needed 1.681

% banking 2.351

% retail

1.631

% Outsourcing 1.302

% new business innovations

Enterprise 2.0 rollout

% personalization

2.201% asset partnership

% sales online 1.401

Odd ratios

Data-centricity1

Appl/service centricity2

Product/service substitution4

Higher brand competition expectations3

Scope consolidation5

Scope adjacencies6

Capabilities and new business models7

Partnership8

Digital services9

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Thank you

For more information, J. Bughin, “Fast forward: An inside view of the TMT sector’s future”, 2012