the new age: nat cat insurance in times of perturbation · 10/9/2018 · smart home pay -as you...
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The new Age: Nat Cat Insurance in Times of Perturbation
ICAR Forum| 9 October 2018Dr. Angelika Werner – Swiss Re
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„We can't solve problems by using the same kind of thinking we used when we created them.“ Albert Einstein
Swiss Re | ICAR Forum | 9 October 2018
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Swiss Re | ICAR Forum | 9 October 2018
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3Swiss Re 2018 | WTW Risk Summit 05. Juni 2018 3
THE NEW AGE
01our world tomorrow
Swiss Re | ICAR Forum | 9 October 2018
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Swiss Re | ICAR Forum | 9 October 2018
Unexpected Events
Macro Trends
New Risks
Economy
Technology
Sociopolitical Landscape
Climate and Ecology
• Prepare for future risks
• Identify chances
• “There is no silver bullet that will work in all cases”
Changing Risk Landscape
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Macro Trends
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Smart Cities
Optimal use of resource and infrastructure
Digital Life
Whole life digitally organised via broking platforms
Longevity
Increasing pressure on insurance- and pension schemes
Ecological Collapse
Overpopulation, climate change, pollution and waste of natural resources
Protectionism
Overpopulation, migration and globalisation
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6Swiss Re 2018 | WTW Risk Summit 05. Juni 2018 6
THE NEW AGE
02is the changing climate agap closing factor?
Swiss Re | ICAR Forum | 9 October 2018
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Swiss Re | ICAR Forum | 9 October 2018
Source: WMO
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Swiss Re | ICAR Forum | 9 October 2018
Climate Change in Eastern Europe
Gradual temperature increase
Increased drought and brush fire risk
No clear trend in precipitation amounts or extreme rain events
Nonetheless: A number of events with extreme rainfall amounts in short time. Maybe more heavy precipitation events…?
8Source: DWD
Is changing climate a real disrupter for insurance?BUT
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Swiss Re | ICAR Forum | 9 October 2018
• CEE insurance penetration ~2.5% (EU average 7.4%)
• Relevant markets : PL ~40%, CZ, HU, RO, SL
• Per capita insurance spent 10x lower than EU average
• Current premiums EUR 31.3bn (37% life, 33% motor, 10% property)
• Wage generally low, so no sufficient resource to buy insurance
– Insure communities for regional covers?
– Micro insurance?
• Low financial education, risk awareness and trust in financial industry
– There are consumers who could afford insurance, but decide not to!
– How to design inclusive insurance products?
– What role plays technology?
The protection Gap in Eastern Europe
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THE NEW AGE
03future digital digital digital…
Swiss Re | ICAR Forum | 9 October 2018
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The consumer is changing…
60-80% of the private consumers use digital channels
Differing data security perception
- Pre-Generation Y
- Digital Natives
Use of Shared Economy
“Blind Trust” in digital systems
Flexible change of services and jobs
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Society: The new age
Gamification Shared Economy Gig Economy
Game-based techniques and way of thinking
Interest-groups
System of credits and penals
Life optimisation and customer tie
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“Sharing Economy”services
Transport, delivery or living
Situate Use
Status symbols don’t play a role anymore
Income switch from one to multiple jobs
Freelancing
Portfolio of employers
Increased flexibility, but social insecurity
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The digital age affects our product landscape
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“Big Data” and “Smart Analytics”
Individual risk profiles
Tailor-made products and premiums
Fewer standard products
New risks: data regulation and reputation
Pressure on solidarity principle of insurance
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Storage/ calculation engines
Independent of user and data location
Calculation of complex processes much faster
Technical difficulties and Cyber risk
Accounting technologie
Digital certificate of contracts
Transactions confirmed, connected and settled
System link, automation and reduction of documentation
Digital Changers:
Cloud Services Blockchain Internet of Things
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internet-based home appliances
Increased numbers of connctions
unclear security standards
IoT appliances susceptible for cyber crime
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THE NEW AGE
04how do we change theproduct landscape?
Swiss Re | ICAR Forum | 9 October 2018
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21 3 4
Design Thinking
Consumer-centered product development
Plug-In IT Platforms
Behavioral Economics
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Data Analytics
How can we face these challenges on the product landscape?
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New Technologies:e.g., Cyber, SmartHome
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How exposed are you?
High resolution modelling, e.g. fluid dynamicprocesses
In Europe, riverine flood risk on 5m resolution
Global riverine flood risk on 30m
Also other persils analysed like brush fire, storm, hail, earthquake
GIS-systems allow exact risk assignment
Easy access via CatNet systemhttp://www.swissre.com/clients/client_tools/about_catnet.html
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Understand the
CONSUMER
Risk Information/ Education
Simplification
Increase Trust Easy Sales Process
Flexible Products
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The consumer is the centre…
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Swiss Re | ICAR Forum | 9 October 2018
I have a DreamTrust
Modular Dynamic Products
Travel DelaySmart Home
pay-as-you-dwell
Motor Telematicspay-as-you-drive
SocialMedia
Internet of Things (IoT)
Biometric SensorsWearables
my Health Cloud
Consumer Insurer Consortium Sensitive dataProduct Module
B2B Risk Solutions
The Vision : All the Cover I Need in 10 Minutes a YearYour Individual Jigsaw of Modular Products Tailored to You on Your Data
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New ways to embrace the coming challenges!
Contact: [email protected]
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Legal notice
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©2017 Swiss Re. All rights reserved. You are not permitted to create any modifications or derivative works of this presentation or to use it for commercial or other public purposes without the prior written permission of Swiss Re.
The information and opinions contained in the presentation are provided as at the date of the presentation and are subject to change without notice. Although the information used was taken from reliable sources, Swiss Re does not accept any responsibility for the accuracy or comprehensiveness of the details given. All liability for the accuracy and completeness thereof or for any damage or loss resulting from the use of the information contained in this presentation is expressly excluded. Under no circumstances shall Swiss Re or its Group companies be liable for any financial or consequential loss relating to this presentation.