the new era of search: content marketing, crm and closed-loop reporting

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@352inc 352media.com The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

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Page 1: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

The New Era of Search: Content Marketing,

CRM and Closed-Loop Reporting

Page 2: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

They say SEO is dead.

eMarketing Association 2014

@erinever

Page 3: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

via fanpop.com/

Page 4: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

via @schachin http://sewat.ch/RDeqlS

Page 5: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Keyword stuffing

Page 6: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Keyword density Via http://line25.com/articles/5-seo-tactics-that-make-you-look-like-a-douche

Page 7: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

GIVE ME ALL

THE LINKSvia http://hyperboleandahalf.blogspot.com/

Page 8: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

“Links aren’t for driving traffic.”

eMarketing Association 2014

@erinever

via http://www.gsinc.co.uk/seo-food.html

Page 9: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Anchor textvia http://moz.com

Page 10: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Sidebar, footer, home page, sitewide?

Page 11: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

This is just hurting my head.

Page 12: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Paid Links

eMarketing Association 2014

@erinever

Page 13: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Seriously!?

Page 14: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Editorial links pass more value.

eMarketing Association 2014

@erinever

Page 15: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Enter the wave of crappy content

eMarketing Association 2014

@erinever

Page 16: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

And then we beat that to death, too.

Page 17: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

To old times, my friend.

eMarketing Association 2014

@erinever

Via http://www.imdb.com/

Page 18: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

SEO can’t die.

Page 19: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

As long as people use search engines, SEO is

alive and well.

Page 20: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Via Pew Internet Study

Page 21: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

So, what do we know?

eMarketing Association 2014

@erinever

Page 22: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

This is New SEO

eMarketing Association 2014

@erinever

Via http://www.girardbrewer.com/wp-content/uploads/2013/05/new-coke-logo.jpg

Page 23: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Content MarketingVia http://www.valuablecontent.co.uk/

Page 24: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

We know content is king.Via http://www.hbo.com/

Page 25: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

“King Content” with no strategyVia http://www.hbo.com/

Page 26: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Buyer Personas

Page 27: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Buyer buys

Page 28: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

User uses

Page 29: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

InterviewsVia http://www.cbs.com/

Page 30: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

What do you ask them?

When did you know you needed this product? Where and how did you shop? What was your timeline? What things were you looking for in this product? What were the most important attributes? How did you decide to buy? What did you do after buying?

Page 31: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Pay attention to the words they use

Page 32: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Buyer Journey

Awareness

Consideration

Decision

“I have a problem.”

“What’s out there to fix this problem?”

“I’m going to fix this problem.”

Page 33: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Got it. So, what about the content?

Page 34: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

You don’t have to create a lot of content.Via http://www.nexus-wallpaper.com/

Page 35: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

“Content is still king, but it doesn’t mean it has to be king of just one thing.” - @latrointhemist

Page 36: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Your content’s life shouldn’t end at a blog post

Page 37: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Break it down to bite-sized piecesVia http://www.chefchristopherscatering.com/

Page 38: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Expand it out into a whitepaper or ebook

Page 39: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Turn it into a webinarVia http://bellavita.tv/

Brittney Sheffield
This is totally ridiculous but goes with the ice cream theme.
Page 40: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Promote your content, not your service

Via http://www.travisberry.com/

Page 41: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Closed-Loop Reporting with your

CRM

eMarketing Association 2014

@erinever

Page 42: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

“Half the money I spend on advertising is wasted; the

trouble is I don’t know which half.”

- John Wanamaker

eMarketing Association 2014

@erinever

Page 43: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Remember ranking reports?Via http://vysibility.com/

eMarketing Association 2014

@erinever

Page 44: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

And when traffic was our best metric?eMarketing Association 2014

@erinever

Page 45: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Weak.

eMarketing Association 2014

@erinever

Via http://spongebob.nick.com/

Page 46: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

These people are window shoppers.eMarketing Association 2014

@erinever

Via http://www.rentcafe.com/

Page 47: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Clients aren’t going to take that anymore.

Page 48: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Anyone can drive traffic. It takes a real marketer to drive conversions.

eMarketing Association 2014

@erinever

Page 49: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Google Analytics Assisted Conversions helps

Page 50: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

First, you have to track everything.

utm_source=Twitter&utm_medium=social&utm_campaign=socialflow

utm_source=google&utm_medium=cpc&utm_term=digital%20marketing&utm_content=Digital%20Marketing%20Agency&utm_campaign=Marketing%20PPC

Page 51: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Real data comes from marketing automation

Page 52: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Capture their name when they fill out a form

Page 53: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

If a contact form is your only way to capture an email address, you’re drying up your lead funnel.

Page 54: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

The beauty is in the details.

Page 55: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.comeMarketing Association 2014

@erinever

Sync with your CRM to track entire lifecycleVia http://www.pardot.com

Page 56: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

OK this is a lot to do.

eMarketing Association 2014

@erinever

Via http://www.cbs.com/

Page 57: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Start with you.

eMarketing Association 2014

@erinever

Page 58: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

http://352.fm/em14-audit-guide

eMarketing Association 2014

@erinever

Page 59: The New Era of Search: Content Marketing, CRM and Closed-Loop Reporting

@352inc352media.com

Thank You!

eMarketing Association 2014

@erinever