the new xo communications
TRANSCRIPT
Meet XOVanessa Vazquez Account Manager [email protected]
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 2
About XO Communications
• Leading nationwide provider of data and IP services
• Comprehensive portfolio of communications, managed network and IT infrastructure services
• Headquartered in Herndon, VA• More than 3,200 employees• Annual revenues of more than $1.5B
• Focus on business, large enterprise and wholesale customers
• Customers include more than 50% of the Fortune 500
• Leading brands across major industries• Major cable, content, mobile wireless and
domestic/global telecommunications companies
Large Enterprise SMBMid-Market Wholesale
Our Customers
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 3
Comprehensive Services Portfolio
Internet connectivity and intelligent networks.
Voice, collaboration and communications.
Cloud computing, hosting and IT services.
Faster application and network performance.
Network security and data protection.
Robust Services with Simple Pricing to Meet Your Key Communications, Networking and IT Infrastructure Needs
Internet Access
Ethernet Services
MPLS IP-VPN
VPLS
Private Line
Wavelength
Colocation
Fixed Wireless Access
VoIP
SIP Trunking
Hosted PBX
Web/Audio Conferencing
Contact Center / IVR
Hosted Exchange
Web Hosting
Managed Servers
Virtual Machines
Storage
Applications Performance Management
WAN Optimization
Content Delivery Networks
Network Security
Data Backup
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 4
The XO Network
Extensive Coverage• 85 major metropolitan markets
across United States• Global service delivery to 50+
countries on 5 continents• 3,300 on-net buildings• Ethernet access to hundreds of
thousands business locations
Robust Assets• Tier 1 IP network• Built using advanced IP and optical
technology from Ciena, Cisco, Infinera and Juniper Networks
• 19,000 route mile inter-city miles• 1 million metro fiber miles• 50+ colocation facilities• Fixed wireless spectrum in 80 major
metropolitan markets
One of the Industry’s Largest and Most Advanced IP Networks
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 5
XO Customer Portals
Easy Account Management & Billing• View, download and analyze bills and call detail reports• Pay bills online via credit card or debit from your bank
account• Set up Autopay so bill payments are automatically
deducted each month• Change billing address online• Sign up for paperless billing and email payment reminders• Designate four account access levels (including Master
Administrator)
24/7 Customer Care• Initiate trouble tickets online 24/7• Email requests or issues directly to a Customer Care
agent• Review current trouble ticket status or get notified by email• Sign up to receive network outage and proactive
maintenance notifications
Online Service Management• Configure features for your VoIP services
Network Visibility & Statistics• Monitor performance on each Internet access circuit
Online Tools to Manage Your Account Anytime, Anywhere
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 6
A Recognized Data & IP Services LeaderBy Top Analyst and Research Firms
#1 Business VoIP & SIP Trunking Provider• More than 1.3 million business VoIP end users. Recognized by Frost & Sullivan in 2010 and
2011 as the leading VoIP and SIP trunking provider (2011 North American Competitive Strategy Leadership Award for VoIP Access and SIP Trunking).
Among Top 5 U.S. Business Ethernet Services Providers• Ranked #5 U.S business Ethernet provider by Vertical Systems in terms of Ethernet port
market share (Year-End 2011 U.S. Business Ethernet LEADERBOARD).
Among Top 5 U.S Business Internet Service Providers• Recognized by Frost & Sullivan in 2011 has having the fastest growth rate for business
Dedicated Internet Access services (2011 North American Competitive Strategy Leadership Award for Retail DIA Services) and ranked #5 in terms of market share by revenue.
The Leading Competitive Services Provider (Gartner)• In Gartner’s Critical Capabilities for U.S. Telecom Services report, XO is the highest ranked
competitive provider, ahead of CenturyLink, Level 3 and tw telecom, in terms of our product portfolio and capabilities to support mid-size and large businesses.
• The 2011 Gartner Magic Quadrant highlights that has XO has made positive strides in becoming a “full service enterprise carrier” and has “one of the industry's most straightforward pricing models for IP services, especially when considering MPLS and SIP services.”
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 7
A Trusted, High-Value Provider of IP & Data ServicesGartner Ranks XO as the #1 Competitive Services Provider to Support the Critical Needs of Mid-Size and Large Enterprises
Gartner, Critical Capabilities for U.S. Telecom Services, December 6, 2011
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications. 8
XO Financials
Revenue
EBITDA
Capex
Cash Balance
Long-Term Debt
$1.53 billion
$189 million
$235 million
$63 million
$60 million
65%
35%
Revenue
Data & IP ServicesLegacy TDM Services
90%
10%
Sales
Data & IP ServicesLegacy TDM Services
All financial data is for FY 2011
Focus on Data & IP Services