Issue No. 24 October 2009

The Official Newsletter of The Official Newsletter of

2 Orientation of Healthcare Benefits

2 Annual Physical Examinations

3 Wellness Lectures

4 Steps to Efficient Running

5 Responsive Promotes Running

6 Outreach Program at ScienceDiscovery Center (SM MOA)

7 Bonding Activities and Fellowship

8 Feedback from Our Valued Clients

10 Contract Signings

10 Meeting with Partner Providers

• At weekend markets, avoid individual plastic bagging. • Bring your own mugs to work and avoid disposable cups.• Avoid using plastic bottles! An average time for a plastic bottle to decompose fully is approximately 450 – 1000 years. It may even take much longer depending on the plastic materials used.

It is not yet late - let us all get our acts together to fight climate change.

Tess

Just last month, the Philippines (mostly Luzon) experienced the extraordinary wrath of nature courtesy of Ondoy and

Pepeng. Nobody ever predicted the amount of rainfall would turn streets into rivers, and rivers into seas. Everything was surreal, scenes and images we would normally watch on CNN or BBC in countries like India and Bangladesh were happening right in our backyard and experiencing first hand.

But amongst the panic, confusion and despair, true to our Filipino value, “Bayanihan” prevailed. People from all walks of life helped neighbors and strangers. Companies started to mobilize their own relief efforts. Record-breaking donations were coming in to major relief organizations. Every Juan Dela Cruz wanted to help.The flooding was not an ‘Act of God’. I completely and immediately agreed with a client who gently rebuked me for saying so even when it was uttered as an industry lingo. It was nature retaliating. Really, we should bear the blame and I am also guilty. In the past, I used to hoard grocery plastic bags and used them as garbage bags. During visits to weekend markets, I plastic-bagged every dish from every food stall I bought. That was then…. It was very easy for me to realize I was a contributor to existing garbage problem we have.Two years ago, Responsive started getting seriously green. We made sure our Christmas giveaway items were not made of plastic. We had eco-bags. This year, we made it stricter that there should be no amount of plastic in our giveaway items. Our employees were given each an eco (bag) to carry lunch bought outside instead of plastic. A continuing education on climate change is injected in meetings and soon, we will have an “awareness” trip to learn how humans must live in harmony with nature and the Earth.

All of us can contribute to fight climate change and it is our RESPONSIBILITY to share every inch of learning with our family members.

Here are some tips on using less plastic:• Always carry reusable tote bag. Perry and I always carry canvas bags to the grocery and use it especially for juice boxes and heavy items to avoid double bagging.• When buying from multiple stores, try using just 1 reusable bag. Stop collecting store bags which will clutter anyway in your home.

URC – Canlubang Plant Employees Union. RHIBI’s Dr. Volts Victoria (AVP-Sales & Marketing) and Chris Tan (Customer Care Manager) conducted the orientation of Valucare benefits to the employees of URC-CPEU led by Union President Elpidio Bolibol last July 9.

Doehle Shipmanagement. RHIBI president Tess Rodriguez and customer care manager Chris Tan together with the employees of Doehle headed by Capt. Bethoven Saguid (vice president & general manager) and Rio Marzona (accountant) during the reorientation of their Valucare program last July 31.

EMS Components Assembly, Inc.. Ms. Guia Abundo, trainer of Asianlife facilitated the orientation of healthcare benefits last July 19 to the employees of EMS.

QM Soft, Inc.. RHIBI’s customer care manager Chris Tan spearheaded the orientation of HMO benefits to the employees of QM Soft headed by HR Manager Abby Basco last September 2.

EMS Components Assembly, Inc.. EMS HR Coordinator Arlene Bautista and RHIBI’s Chris Tan facilitated the company APE last August 13.

Doehle Shipmanagement. Dr. William Ocampoof Heartline spearheaded the APE conduction last August 14.

URC – Meat & Canning Division Dailies Union. Dr. Benjie Vivar of MedPro presenting the recent updates on A(H1N1) and how to prevent the virus to the employees of URC-MCDDU last July 17.

Chiyoda Phils. Corp. RHIBI president Tess Rodriguez shared useful tips and facilitated the discussion on Stress Management to Chiyoda employees last July 29.

PAWI & Affiliates. Employees were oriented on the difference of A(H1N1), Upper Respiratory Tract Infections and Pneumonia last September 4. Standing from left were Valucare’s Tet Cabalquinto (Asst. Supervisor-Med. Services), Medpro’s Dr. Benjie Vivar, PAWI’s Nette Estipona (HR & Admin. Manager) and Meann Solis (Company Nurse), and RHIBI’s Dr. Volts Victoria (AVP-Sales & Mktg.) and Chris Tan (Customer Care Manager).

1 Run tall. Gravity and weak core muscles cause many runners to “fold” in the middle when their feet land. This sitting-down movement wastes energy. Imagine that wires are attached to your shoulders, pulling you up slightly. Thrust your hips forward a bit and think “stability” when your foot hits. It’s easier to run tall if you’ve worked your core properly.

2 Relax. Tension neck, and face reduces in your arms, shoulders, efficiency. Arms and fingers should be loose. Unclench your hands and let your jaw jiggle.

3 Breathe right. Your breathing should be rhythmic and deep, and you should feel your diaphragm, not your chest, doing the work. Exhale with controlled force. When you pick up the pace, don’t let your breathing get shallow.

4 Land on the midfoot. A heel-first landing is a brake. It means you’re extending your leg out too far in front of your center of gravity, so it takes more energy to move forward. And it’s shaky, so your muscles are working on stabilization instead of forward motion. Shorten your stride. It’ll feel odd at first, like shuffling, but once you get used to it, focus on thrusting backward with force.

5 Run softly. The louder your footfalls, the less efficiently you’re running. Try running more quietly; you’ll be unconsciously switching to a midfoot strike and a shorter, quicker stride.

6 Swing symmetrically. Check your form on a treadmill in front of a mirror. If one arm is bent more than the other or swings more, you have a musculo-skeletal imbalance that can slow you down. Target the weaker side with strength and flexibility exercises.

WARNINGS• Alwxays stretch after you run. It may not seem like you need to stretch after, but it helps you get rid of lactic acid, which is what makes your muscles ache! In addition, stretching your muscles will allow them to become stronger/faster. Also, by stretching after your run, you need not worry that you are stretching cold muscles. Pre-run stretching, while not inherently unsafe, is more likely to cause injury if not preceded by a warm-up.

• Don’t feel pressured to continue faster than you’re able. Repeat weeks and move ahead only when you feel you’re ready.

• Don’t skip the warm-up, and be sure to walk for a bit when you’ve finished, to allow your body time to cool down gradually.

• Always consume adequate amounts of fluids before, after, and during (if runs last more than 45 minutes or so) your runs, especially in the heat. If you feel at all thirsty, you are already dehydrated.

Running truly requires the least equipment and planning of all exercise. Grab your shoes, a couple of running buddies, and head outside. You’ll be looking and feeling better in no time.

Source: www.ririanproject.com

Starting a running program far simpler than most people believe. If you’re new to running or have any health impairments, it’s advisable to make an appointment with your doctor to be sure you are healthy and ready to start. Then, find a good pair of running shoes, get off the couch and… go!

Mizuno Infinity Run (June 7)Robinsons Fit & Fun Buddy Run (July 12)

GMA-7’s “Eleksyon 2010 Na, Tatakbo Ka Ba?” (August 30)

Makiling Challenge 8 (September 13)

ROTARun (September 20)

Responsive president Tess Rodriguez together with the kids of B.A.T.A. Foundation, an orphanage situated at Barangay Fortune, Marikina City.

The kids had a great time with the Center’s digital planetarium and a wide range of technology and science-themed exhibits.

The kids displayed their creativity and were also treated to a short program and sumptuous meal.

Some of the employees of Responsive who dedicated their Saturday for the kids.

Responsive employees together with some of their family members.

“A Friday Night of Videoke & Fun”Seaside Market, Macapagal Avenue

July 17, 2009

“A Sunny Saturday at the Farm”Ferrer Farm, Balete, Batangas

August 8, 2009

SENT THRU SMSSENT THRU SMS(Text Messages)(Text Messages)

Aug. 20 ’09 from Ms. Adora Torrecampo of TSSI“Maraming salamat po sir for your assistance.”

Aug. 19 ’09 from Mr. John Ramos of YgessTrading“Many Thanks, Goodnight! Great! God Bless you!”

Aug. 19 ’09 from Mr. Filip Somera of SSEI“Good Afternoon! Thanks for the assistance…the fruits… Have a good one!”

Aug. 18 ’09 from Ms. Dang Villabrosa of Pricon Microelectronics“Ok po. Thanks! Maasahan ka talaga! Kayalabs ka ng buong HRD ☺”

Aug. 17 ’09 from Ms. Bing delos Santos of SEPHIL“Thank you Sir… sensya na po sa abala…”

Aug. 17 ’09 from Ms. Jennielyn Dadashi of DB Soft Phils.“Ok po. Thank u po ulit ng sobra.”

Aug. 3 ’09 from Ms. Elvira Taneo of PriconMicroelectronics“Maraming Salamat po!”

July 23 ’09 from Ms. Angie Nielo of EMSCAI“Thanks Chris. Good Day!”

July 17 ’09 from Ms. Nanette dela Cruz of Chiyoda Phils.“Ma’am josie, ok na po kami. Pauwi na po. Thank u.”

July 8 ’09 from Ms. Emmie Male of PAWI“Sir volts thanks for the info and for the effort. Clear na po. Thank u very much. ”

June 18 ’09 from Ms. Gretchen Ayuyao of PAWI“Very much thank you doc volts ☺”

June 18 ’09 from Ms. May Diloy of MaunsellPhils.“Everything went well. Thanks again for all your assistance.”

Sept. 30 ’09 from Ms. Charina Malolot of Chiyoda Phils.“Noted. Thank you. Nice job.”

Sept. 26 ’09 from Ms. Donna Maureen Badiang of Chiyoda Phils.“Gud pm po. Nadischarge na po kmi. Salamatpo.”

Sept. 16 ’09 from Ms. Dorie San Jose of Doehle Philman“Sir Chris thank you very much. U saved me again.”

Sept. 15 ’09 from Ms. Emmie Male of PAWI“sir volts, I just want to say thank you for the assistance you’ve made… then assist akoni ms. toni at ms. joy coordinate nila savaluecare kc nung una ayaw i-approve then nung mga 6:30 na ng evening nag give nacla ng LOA. Thank you sir talaga. God bless u.”

Sept. 11 ’09 from Mr. Winston Dela Paz of SEPHIL“Hello Chris, ok na yung LOA. Thanks po.”

Sept. 10 ’09 from Mr. Christian Panganibanof SEPHIL“Salamat po Sir. God bless!” (regarding coverage inquiry)

Sept. 1 ’09 from Mr. Ronilo Foja of PAWI“sir voltaire thank you very much for attending to this. pabalikin ko n lang clabukas dun. tnx again.”

Aug. 27 ’09 from Ms. Maribel Miras of PriconMicroelectronics“Sir Chris okay nap o, nakalabas na po ako. Kayo lang po talaga inaasahan ko na makatulong para makalabas ako sa hospital. Salamat po ng marami.”

Aug. 25 ’09 from Ms. Nette Estipona of PAWI“So far ok naman ystrdy, hopefully evrythngwl b alryt… thank u so much volts 4 urassistance, I owe u 1!”

SENT THRU EMAILSENT THRU EMAILSeptember 22, 2009Dear Ms. Josie,

Thank you very much for your assistance.

Regards.Pia, Universal Robina Corporation

September 15, 2009

Hi Chris,

Thank you for the Executive Report. This’ll help a lot.

Have a good day!

Kind Regards,Sherry Loraine FloresDOEHLE SHIPMANAGEMENT PHILS. CORP.

September 9, 2009

Sir Voltaire,

Thank you so much for addressing the said concern. See you on Friday.

MARITEL P. CASTROSupervisor - HR BenefitsRainmaker Asia Inc.September 9, 2009

Dear Sir Chris,

Thank you for your effort to facilitate approval of my request. I really appreciate the assistance and the special attention you have given to my request.

God bless you and best regardsLina Villablanca, Southern Cross

September 8, 2009

Ms Tess/Chris/ Rose:

Thank you very much for your effort to make our request possible.

Have a great day!

Regards,Grace JaramilloMaunsell Phils.Senior Administrative Officer

September 3, 2009

Thanks for your prompt feedback Rene.

Warm regards.AIDA N. HORNILLA, Chief HR OfficerBusiness Process Outsourcing International, Inc.

August 26, 2009

Dear Ms. Tess,

Thank you for your effort looking into this matter, we really appreciate it.

Regards,Chris, Chiyoda Phils.

August 20, 2009Hi Sir Chris,

Thank you very much for your prompt action and continuous assistance in our company. I really appreciate it.

Warm regards,

Shela S. De Leon, R.N.Company NurseTest Solution Services, Inc.

August 3, 2009

Good afternoon Ms. Rose,

Thank you very much for assisting me with this.

Regards,Abby Basco, QM Soft

July 29, 2009

Dear Sir Chris,

Thank you so much for providing us the detailed APE demographics report promptly. It was skillfully done and the presentation is highly commendable. This only goes to show that you exert great effort in your work. Once again, we appreciate your endearing support and dedication.

Good work Sir Chris!

Thank you.MARITEL P. CASTROSupervisor - HR BenefitsRainmaker Asia Inc.

July 23, 2009

Hi Chris,

Many thanks for this. This will definitely be of help…

Regards!Dorss G. Estaniel

July 9, 2009

Good afternoon po Ms. Tess,

Mula po sa aming pamilya, Kami po ay nagpapasalamat sa iyo.

Maraming maraming salamat po.J.V. E. Gallang, Chiyoda Philippines Corp.

July 1, 2009

Dear Ms. Tess,

Good morning.

Thank you very much for everything.

Have a nice day too...

Regards,Anjy Estrellado Cabigting, Chiyoda Philippines Corp.

June 22, 2009

Thank you very much Chris. It is well explained.

If there will be additional concerns, surely, I will let you know.

Regards,

Grace JaramilloMaunsell Phils., Senior Administrative Officer

June 18, 2009

Sir Chris,

Thank you very much for the support ^_^... sir salamat po, sabihin ko po samother ko na pwede na sya pa opera.

Elzon Castillo, Samsung

June 17, 2009

Hi Chris,

Sorry this sounds late but I still want to thank you for the undying assistance and great effort you had given us, my father’s case in particular. Appreciate the effort a lot and hope you will continue giving us superb service.

Many thanks,Sherry Loraine Flores, DOEHLE SHIPMANAGEMENT PHILS. CORP.

June 15, 2009

Hi Tess,

This is great news! Thanks a lot. I will now issue notice to all our staff.

Best regards,May, Maunsell Phils.

For comments and suggestions, please write to:

1411 Medical Plaza Ortigas Condominium25 San Miguel Avenue, Ortigas Center,1605 Pasig CityTelephone Nos. : +63 (2) 910-1834 to 36Direct Lines : +63 (2) 910-18 38 & 40Facsimile : +63 (2) 910-1839Hotline Nos.: 0917-8291088; 0919-4069567;

0916-7329070; 0928-4869114Websitr: www.responsivebrokers.com

1411 Medical Plaza Ortigas Condominium25 San Miguel Avenue, Ortigas Center,1605 Pasig CityTelephone Nos. : +63 (2) 910-1834 to 36Direct Lines : +63 (2) 910-18 38 & 40Facsimile : +63 (2) 910-1839Hotline Nos.: 0917-8291088; 0919-4069567;

0916-7329070; 0928-4869114Websitr: www.responsivebrokers.com

“Service Excellence Through Responsive Experience”

EMS Components Assembly, Inc., a 100% Filipino-owned company whose main charter is to provide cost-effective and efficient solutions to the growing global electronic manufacturing subcontracting market, recently signed the renewal contract of their medical insurance benefits with AsianLife & General Assurance Corp. thru Responsive Health & Insurance Brokers, Inc.. (seated from left) EMS-CAI Finance Manager Luis Lizano; ALGA Exec. Vice Pres. BobbyAlfonso; ALGA President & CEO Eulogio Mendoza; EMS-CAI Managing Director Ferdinand"Perry" Ferrer; EMS-CAI HR Devt. Manager Rhodora Estaniel; and Responsive President Tess Rodriguez. (standing from left) ALGA Vice Pres. & Legal Counsel Raul Hebron; ALGA Exec. Vice Pres. & CFO Modesta Mammuad; Responsive Customer Care Manager Christopher Tan; and EMS-CAI HR Coordinator Arlene Bautista.

CREW CARE, INC., a manning company licensed and authorized to recruit and deploy Filipino maritime professionals for overseas employment, recently signed the healthcare agreement of its valued seafarers and their dependents with Value Care Health System, Inc. thru Responsive Health & Insurance Brokers, Inc. (seated from left) Ms. Tess Rodriguez(Responsive President), Ms. Rosemarie Yu (Valuecare Chief Operating Officer), Mr. George Skrimizeas (General Manager of Allseas Marine S.A., principal of Crew Care) and Ms. Josephine Roldan (Crew Care President & General Manager).(standing from left) Dr. Voltaire Victoria (Responsive AVP-Sales & Mktg.), Mr. Christopher Tan (Responsive Customer Care Manager), Mr. Mark Sarenas (Valuecare Sales Manager) and Mr. Robert Dagalea (Crew Care Training Manager).

Pettigrew Philippine Services, Inc., a US-based company providing superior financial services for a long list of faithful Emergency Department customers and physician clients throughout the Southeast of USA, invited Responsive Health & Insurance Brokers during their Office Dedication Day last September 18. Standing from left are Dr. Volts Victoria (RHIBI AVP-Sales & Mktg.), Mr. Chris Tan (RHIBI Customer Care Manager), Ms. Cielo dela Cruz(PPSI HR & Admin. Manager), Ms. Lanie Labitigan (PPSI Accounting Officer), Ms. Tess Rodriguez (RHIBI President), Ms. Heidi Rebekah Young (PPSI QA Trainor) and Mr. John Dave Young II (PPSI President). PPSI will be availing the services of Valucare as their HMO provider effective November 1 thru Responsive.

VALUCARE. (standing from left) Valucare’s Dr. Rio Abrenica (Medical Director), Ruel Sison (Asst. Sup., Monitoring Sec.), Bernard Basi(Supervisor, Claims & Reimb. Sec.), Richard Argarin (Asst. Dept. Manager, Claims), RHIBI’s Dr. Volts Victoria (AVP-Sales & Mktg.), RHIBI’s Chris Tan (Customer Care Manager), and Valucare’s Dr. Elmer Palomata (Med. Svcs. & Network Devt. Manager). (seated from left) Valucare’s Karen Diokno (Asst. Sup., Monitoring Sec.), Dodeen Gay Ferrer (Asst. Sup., Monitoring Sec.), Jhoan Nanquil (Supervisor, Account Mgmt.), ShielyneBermudez (Supervisor, Monitoring Sec.) and Dr. Joanna del Pilar (Asst. Sec. Manager, Wellness & Network Devt.).

MAXICARE. (standing from left) Maxicare’s Rene Gasmido (Corp. Accounts Officer) and MJ Cardenas (Sales Manager) with RHIBI’s Chris Tan (Customer Care Manager) and Dr. Volts Victoria (AVP-Sales & Mktg.). (seated from left) RHIBI’s Josie Lopez (Operations & Admin. Supervisor) with Maxicare’s Ralen Escordial (Corp. Accounts Assistant) and Coi Chan(Corp. Accounts Officer).