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TRANSCRIPT
The Official Publication of the International Card Manufacturers Association
February 2016 Volume 26 • No. 1
Evolution in the Historic Card Personalization and Fulfillment Process
Meet Our EXPO Exhibitors!
2016 ICMA Card Manufacturing & Personalization EXPO: All You Need-to-Know
2016: The Year of the Monkey| By Jeffrey E. Barnhart
Happy New Year! 2016 brings us into the Chinese year of the monkey.
While the predictions for the year differ upon your year of birth, the
monkey does imply that the status of events will be changing quickly
over the next year and that we must all be vigilant in business and
financial matters. These winds of change will also sweep through
ICMA with new additions to our programs and enhanced features.
One of our newest additions is on our website. If you have visited lately you will have seen
our new rotating images on the homepage showcasing our valuable association initiatives.
This year we will also implement a new training website that will encompass all of our
training and certifications. This will allow our members to easily access our training
programs. 2016 will also see our first collaboration with the Smart Card Alliance (SCA),
co-locating the EXPO with the SCA Payments Summit. The event will not only bring
together the two associations, but allow for expanded content and networking. If you have
not registered, make sure to register today! As always the team at ICMA is continually
thinking of ways to further engage you and provide you with the tools you need.
2016: The Year of Innovation
| By Jennifer Kohlhepp
The New Year rang in with change at Card Manufacturing magazine.
My name is Jennifer Kohlhepp and I am delighted to take the helm
as the new editor. I intend to bring you all that you have come to
expect from Card Manufacturing and more.
ICMA is excited to announce our 2016 EXPO keynote speaker is Mike Walsh, CEO of
Tomorrow, a global consultancy on designing business for the 21st century. He advises
leaders on how to thrive in the current era of disruptive technological change.
What is sure to be one of our best keynote presentations yet, Walsh will take an in-depth
look into the world of manufacturing and present a fresh new take on the future and how
to thrive in an environment of disruptive change. To learn more about Mike Walsh and the
2016 EXPO turn to page 9.
executive director
from the ICMA staff
is published by CMA Publications Group,a Creative Marketing Alliance Company,for ICMA.
Please submit all articles, news releases and advertising to:
CARD MANUFACTURING™
C/O: CMA191 Clarksville RoadPrinceton Junction,New Jersey 08550 USA
Founder/Executive DirectorJeffrey E. [email protected]
Association ManagerLynn [email protected]
Managing EditorJennifer Kohlhepp [email protected]
Communications ManagerAnna Lopez-Cifelli [email protected]
Membership Coordinator Michele [email protected]
Project/Advertising Sales ManagerDiane [email protected]
Public Relations Manager Ken Hitchner
Communications Jen [email protected]
Creative DirectorDave Sherwood
Founder/Industry AdvisorAlbert J. [email protected]
TELEPHONE1-609-799-4900
INTERNETwww.icma.com
Card Manufacturing™ publishes information for the benefit of its members and readers. The sponsor, International Card Manufacturers Association (ICMA), the publisher and the editors of Card Manufacturing™ cannot be held liable for changes, revisions or inaccuracies contained in the material published.For more detailed information on the product, programs, services or policies covered in Card Manufacturing™, it is recommended readers contact
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2016 ICMA Card Manufacturing
& Personalization EXPO: All You
Need-to-Know
Take a look at what will be hap-pening at the 2016 ICMA EXPO! From a top keynote speaker to our top-notch agenda, the EXPO is the place to be April 4-7, 2016.
| By Anna Lopez-Cifelli, Communications
Manager, ICMA
Meet Our EXPO Exhibitors!
The 2016 ICMA EXPO is just around the corner and we have the industry’s top suppliers exhibiting. Take a look at our exhibitors and start to get an idea of who you need to meet with to make your best business connection.
RECURRING SECTIONS F E A T U R E S
3 Executive Director’s Message
5 Member & Product News
23 Association News
26 ACE News
30 inCITE News
31 Industry News
33 New Members
33 Members on the Move
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9 24
VOLUME 26 • NUMBER 1
FEBRUARY 2016
www.icma.com
COVER STORY20 Process Control in a Non-Secure Personalization Bureau Following a great presentation at ICMA’s 2015 North American Workshop given by Chuck Wittenmeyer of Valid USA, this article delves deeper into process control and the benefits, not only for a personalization bureau but every aspect of your company.
| By Jennifer Kohlhepp, Managing Editor, Card Manufacturing
Evolution in the Historic Card
Personalization and Fulfillment
Process
Since the inception of the card, the personalization and fulfillment process has gone hand-in-hand with the manufacturing of cards. Recent developments have brought changes to the process that are further detailed in this informative article.
| By David Tushie, Magellan Consulting, Inc.,
ICMA Standards and Technical Representative
c o n t e n t s
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These suppliers have committed the highest level of support to ICMA activities in 2016.
Diamond Level
Platinum Level
Gold Level
THE SPOTLIGHT IS ON ICMA’S DIAMOND, PLATINUM AND GOLD MEMBERS
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c o n t e n t sEntrust Datacard Enhances Security Capabilities of Central Card Issuance Systems
Entrust Datacard recently announced
the release of the Datacard® MX Series
Laser 350 module. Designed to work in-
line with the Datacard® MX Series card
issuance systems, this module provides
new personalization features which
offer unique security elements that are
difficult to replicate, making this module
ideal for card and credential programs
in the government and financial markets.
With this module, issuers are able to
utilize the laser to engrave a variety
of grayscale elements at over 400 dpi
directly on the front and back of the card
substrate. Engraveable elements include
photos, alphanumeric text, bar codes,
signature, fingerprint, logos, graphic
images, scrambled indicia, tilted and
ghost images and micro-engraving. The
Laser 350 module has been optimized
to provide users with greater module
throughput while still providing the
ability to integrate multiple modules into
the MX Series Card Issuance System to
meet higher throughput demands. The
new module integrates seamlessly with
existing Datacard MX8100 Card Issuance
Systems and Datacard MX6100 Card Is-
suance Systems and requires no external
power or cooling sources.
For more information, please visit
www.entrustdatacard.com.
Gans Ink Develops LED Ink System
Gans Ink has developed an LED ink
system designed for printing on plastic
substrates, and formulated specifically
with plastic card manufacturers in
mind. Vinylcure LED is a revolutionary
advancement created by the UV R&D
team and has been press-proven to be
the most effective LED ink for the card
market for cure and lamination. Overall,
the bond strength has been enhanced
over the conventional Vinylcure UV
ink system.
For more information, please visit
www.gansink.com.
Aeris and G&D Cooperate on M2M Applications and the Mobile Internet in Germany
Aeris and global technology provider
Giesecke & Devrient (G&D) have
entered into an agreement enabling
Aeris to remotely manage its deployed
IoT devices. G&D will supply Aeris with a
special plug-in and embedded SIMs and
the corresponding Over-the-Air (OTA)
management of the data contained within
those SIMs to effectively support the Aeris
cellular network, which was designed and
built exclusively for the IoT. The ability to
remotely manage its devices optimizes
Aeris’ IoT and M2M solutions across a
wide range of international industries.
The wide range of M2M devices in fields
like healthcare, automotive, fleet telemat-
ics, point of sale and utility monitoring
and control requires specialty solutions.
G&D supplies SIM technology in the
various form factors appropriate to the
device. The G&D solution could include a
physical SIM card that plugs into a device
or may be an embedded secure element
as used in automotive applications.
For more information, please visit
www.gi-de.com.
member & product news
continued on page 6
HID Global to Acquire IAI Industrial Systems
HID Global® recently announced that
parent company ASSA ABLOY has entered
into a definitive agreement to acquire IAI
industrial systems B.V. (“IAI”), a provider
of high-quality personalization solutions
for identity documents, from its parent
company DOCDATA N.V. The acquisition
will bring together highly complementary
offerings for government-to-citizen and
other identification solutions, while posi-
tioning HID Global for overall growth and
innovation in the high-volume document
personalization market.
IAI is a high-tech engineering company
that has delivered personalization equip-
ment and security features for passports
and identity cards to governments and
integrators around the world since 1990.
IAI expands HID Global’s portfolio of card
printing/encoding solutions with the ad-
dition of centralized card personalization
equipment and passport personalization
capabilities for the delivery of end-to-end
citizen identity solutions.
For more information, please visit
www.hidglobal.com.
Klöckner’s Intertans Carrier Company Becomes a V3-Certified Company
Klöckner Pentplast’s Intertrans Carrier
Company has become a “V3-Certified
Company, joining nearly 370 large and
small businesses across the Common-
wealth of Virginia who are committed
to hiring Veterans. John Swales, V3
Operations Coordinator with the Virginia
Department of Veterans Services (DVS) in
Richmond, Virginia shared the certificate
with the ICC team in November.
continued on page 8
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According to the DVS, Virginia has a
unique opportunity in that it has the
youngest Veterans population in the
U.S., and the fastest growing Veteran
labor force in the U.S. Thousands of new
Veterans enter Virginia’s workforce each
year, and that number is projected to rise
in the coming years. Since the execution
of the initial concept in 2012, the V3
Program has grown to reach hundreds
of companies, who have pledged over
13,000 jobs to Veterans, resulting in over
10,000 actual hires reported so far. With
their commitment, Intertrans Carrier
Company solidifies the mission of
learning about and serving Virginia’s
Veterans, and improving the economy
of the Commonwealth.
For more information, please visit
www.kpfilms.com.
MasterCard Expands Consumer Protection Across the Globe
MasterCard announced an industry first
in its move to create one global Zero
Liability promise for consumers. Under
the new program, consumer and small
business cardholders will enjoy added
protection from unauthorized transac-
tions. The global Zero Liability promise
was developed in consultation with issu-
ers and regulators, extending protections
beyond what may be required today.
The changes increase and expand the
minimum standard for consumer protec-
tion against unauthorized transactions
and are designed to work together with,
and subject to applicable local laws. The
new program modernizes and simplifies
the existing promise to meet the needs
of today’s digital marketplace.
Zero Liability is designed to protect
consumers from unauthorized
transactions, provided that the card-
holder exercises reasonable care in safe-
guarding their card from risk or loss. In
addition, the cardholder, upon becom-
ing aware of such loss or theft, must
promptly contact the bank that issued or
provided their payment card.
For more information, please visit
www.mastercard.com.
Matica Launches New Line of Products for Debit and Credit Card Instant Issuance in Germany
Matica Technologies AG announced the
launch of its S3400 and S3500 instant
issuance line of products designed for
financial institutions and retail organiza-
tions, to support the growing global mar-
ket of instant issuance of debit and credit
cards. Manufactured in-house in Matica’s
new production plant in Turate, Italy,
the new line of products has undergone
extensive research and development to
deliver a versatile and scalable desktop
solution. Matica’s desktop card person-
alization products embed high quality
printing and embossing personalization
technologies with the ability to encode
smart cards—contact and contactless—
and comply with EMV and all other major
regulations. The printers are suitable to
fit the secure issuance of financial cards
at branch level, complying with Visa® and
Mastercard® security requirements and
meeting PCI-DSS data security standards.
Matica S3400 and S3500 help financial
institutions to deliver to their clients a
premium service enhancing their customer
experience and generating an extra sense
of care; the card is issued into customers’
hands and activated immediately, ready
to be used.
For more information, please visit
www.maticatech.com.
member & product news
Otto Künnecke GmbH Presents the Magic Cube
Otto Künnecke GmbH recently an-
nounced their new machine, The Magic
Cube. The Magic Cube is the first all-in-
one automatic vault, personalizing and
mailing system. From a non-personalized
card to the finished mailing or banded
card stacks, the Magic Cube will do all
tasks fully automatically and is compact
enough to fit in an overseas container–
ideal for ID projects, small production
facilities or as a backup for high production
volume. The system can be customized
to your needs and can be extended by
several other functions. All sections of the
Magic Cube can operate separately if only
one task is needed for a product. Usually
the machine works as a “real inline”
system. In this application the products
and the data will be passed automatically
through the system. It is also possible
to use the machine as a “virtual inline”
system. When the single components
are not connected or located in different
rooms, only the data will be transferred
though the system, the cards will be
stored in card hoppers and have to be
transported manually to the next produc-
tion step. Hundreds of card designs can
be stored in shuttles in the drawers of the
vault. All types of cards can be proceeded
throughout the system to be personalized
and mailed. The personalization system
can be equipped with integrated inkjet
or thermal printers, laser engraving with
multiple heads, magstripe encoding or
chip encoding modules. Whether it’s
chip or contactless chip cards, both can
be transported directly to the packaging
module.
For more information please visit
www.kuennecke.com.
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TSYS Output Services Receives Prestigious MasterCard Certification
TSYS announced that its Output Services
division has earned a two-year certifica-
tion from MasterCard’s Card Quality
Management program. The TSYS Card
Shop began manufacturing chip cards
in April 2015. This entry into chip card
manufacturing introduced an obligation
to meet certain quality standards
mandated by MasterCard. Specifically,
MasterCard has established a propri-
etary Card Quality Management (CQM)
program aligned with International
Organization for Standardization (ISO)
methodologies. The CQM requirements
help ensure that people, processes
and technologies involved in the card
supply chain offer consistent, sustainable
and reliable manufacturing and
quality processes.
MasterCard mandated that card manu-
facturers of MasterCard-branded chip
cards obtain independent validation of
their compliance with CQM which TSYS
completed in July as part of a 2-day
audit. MasterCard outsourced the vetting
process to Smart Consulting, which has
member & product news
only seven approved independent CQM
assessors worldwide. Although CQM is
specific to MasterCard, TSYS elected to
implement the requirements for its entire
chip card manufacturing process.
For more information, please visit
www.tsys.com.
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A Whirlwind of Cards, Payments, Personalization, and Emerging Technologies 2016 ICMA EXPO Co-located with the SCA Payments Summit
April 4-7, 2016 Loews Royal Pacific Resort Orlando, Florida, USA
An Expanded Focus on Card Manufacturing and Personalization
ICMA’s 2016 Card Manufacturing & Personalization EXPO continues its tradition of being the industry’s only card production
focused event. The EXPO is the perfect meeting place for the card manufacturing industry to network with potential
clients, customers and industry colleagues, while taking advantage of our abundant educational opportunities. Topics
covered on ICMA’s educational program include card industry trends, technology advances, growth opportunities and
how to improve manufacturing and personalization performance.
Join us for expanded content, exhibits and networking covering the full spectrum of cards and payments.
2016 will mark the first time that these two leading industry associations are co-locating events, giving attendees
a broader perspective and expanded opportunities. The content and exhibits of the event will cover technology
ranging from the core manufacturing and personalization of a card, to the rapid evolution in secure payments,
involving EMV chip cards, mobile wallets, and transportation payments.
The event will include a joint exhibition and opening general session, as well as separately led educational tracks
open to all attendees. Each association will also hold separate networking events for their members on the clos-
ing night.
Full event registrations offer access to all joint programs and the exhibition. The event is open to everyone to at-
tend and members of either organization will receive special offerings and registration discounts available through
their organization.
Register today for discounted rates. Visit www.icmaexpo.com for more information and to register.
2016
2016
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EXPO news
Register now!
www.icmaexpo.com
A Bigger Stage for Secure EMV, Mobile and Transit Payments
Get ready for the next leap forward in industry growth at the Payments Summit as the industry continues a remarkable evolution: the U.S. migration to EMV is here and the Smart Card Alliance, the authoritative industry leader for EMV, will continue its comprehensive leadership of this landmark transition. In 2016, the Payments Summit transitions to a location with expanded facilities with room for additional conference content, a larger exhibition, and a wider range of participant networking opportunities and activities.
2016 Keynote SpeakerICMA and SCA are excited to announce our 2016 keynote speaker is Mike Walsh, CEO of Tomorrow, a
global consultancy on designing business for the 21st century. He advises leaders on how to thrive in the
current era of disruptive technological change.
Mike previously founded Jupiter Research in Australia, and has also held senior strategy roles at News
Corporation in the Asia Pacific Region. He is currently a board member and strategic investor in the North
Alliance, Scandinavia’s leading digital marketing group. Mike’s best-selling book FUTURETAINMENT,
published by Phaidon was the winner of the design award by the Art Director’s Club in New York.
Rather than focusing on the distant future, Mike takes an anthropological approach—scanning the near
horizon for emerging technologies and disruptive shifts in consumer behavior, and then translating these
into pragmatic plans for business transformation. He is an expert in the human factors behind strategic
problems, why they exist and what it takes to fix them. A prolific writer and commentator, Mike’s views
have appeared in a wide range of international publications including BusinessWeek, Forbes and the Wall
Street Journal.
EVENT LOCATIONLoews Royal Pacific Resort at Universal OrlandoOrlando, Florida, USA
The 2016 venue is located right on the grounds of Universal Orlando. Experience the feel of the South Pacific at this unique resort featuring a lagoon-style pool, easy access to Universal Studios, home of The Wizarding World of Harry Potter,™ a luxurious day spa, Torch Lighting Ceremony, Wantilan Luau and more!
Loews Royal Pacific Resort at Universal OrlandoICMA/SCA Group Rate: $219.00Cutoff date to ensure rate availability: March 14, 2016
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EXPO news
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PROGRAM & SCHEDULE OF EVENTS
SUNDAY, APRIL 312:00 – 6:00pm ICMA ACE-P Training – Separate ACE registration required.
MONDAY, APRIL 48:30am – 4:30pm Smart Card Alliance Pre-Conference
Workshop – Separate registration required.
8:30am – 4:30pm Smart Card Alliance CSCIP/Payment Certification Training Course – Separate registration required.
8:00am – 2:00pm ICMA ACE-M Training – Separate registration required.
9:00am Golf Outing – Separate registration required.
1:00pm Registration Opens
1:00 – 5:00pm Exhibitor Setup
5:00 – 6:30pm JOINT WELCOME RECEPTION IN EXHIBIT HALL
TUESDAY, APRIL 58:00 – 8:30am BREAKFAST IN EXHIBIT HALL
JOINT PAYMENT SUMMIT/ICMA ANNUAL PLENARY SESSION
8:30 – 8:45am Opening Session: Joint SCA/ICMA Welcome
8:45 – 9:45am Keynote Speech: Designing Your Business for
the 21st Century – Mike Walsh, CEO, Tomorrow
9:45 – 10:45am ICMA Session: The Technology Forest- Issuers,
Stake Holders, and Manufacturers, Oh my!
10:45 – 11:15am BREAK / EXHIBITS
11:15am – 12:15pm SCA Session: Payment Expert’s View on the
Payments Evolution. A roundtable panel of payments experts discuss payments technology and security trends of today and 5 years in the future
12:15 – 1:45pm LUNCH IN EXHIBIT HALL
SCA TRACK
1:45 – 2:15pm The Future of Digital Payments Services
2:15 – 2:45pm mPOS : The New Face of Retail Point of Sale
2:45 – 3:15pm The Mobile Wallet Changing the Consumer Experience
3:15 – 3:45pm BREAK
3:45 – 4:15pm Payment Innovation for the Multi-channel Merchant
4:15 – 4:45pm International Perspective on Transportation Payments
4:45 – 5:15pm Federal Reserve Faster Payments/ Secure Payments Taskforce
ICMA TRACK
1:45 – 2:15pm Fundamentals About Contactless Technology in ISO Cards
2:15 – 2:45pm Card Design and Marketing Strategies to Gain High Net Worth Clients
2:45 – 3:15pm Smart ID Documents with On-Card Fingerprint Technology
3:15 – 3:45pm BREAK
3:45 – 4:15pm IT to Card Use...What’s Coming Next
4:15 – 5:15pm New Interactive Card Products
5:15 – 7:30pm RECEPTION IN EXHIBIT HALL
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EXPO news
Program & Schedule of Events, continued from page 11
WEDNESDAY, APRIL 68:00 – 8:45am BREAKFAST IN EXHIBIT HALL
SCA TRACK
8:45am – 12:00pm PAYMENT SOLUTIONS TRACK
TRANSIT PAYMENTS TRACK
FINTECH SOLUTIONS TRACK
ICMA TRACK
8:45am – 12:00pm ICMA MANUFACTURING TRACK
ICMA PERSONALIZATION TRACK
12:00 – 1:30pm LUNCH IN EXHIBIT HALL
(Exhibits close after Wednesday afternoon break.)
SCA TRACK
1:30 – 5:15pm MOBILE PAYMENTS TRACK
TRANSIT PAYMENTS TRACK
FINTECH SOLUTIONS TRACK
ICMA TRACK
1:30 – 5:15pm ICMA MANUFACTURING TRACK
6:30 – 9:00pm ICMA ÉLAN AWARDS DINNER
SCA OUTDOOR RECEPTION/ DINNER & ENTERTAINMENT
THURSDAY, APRIL 7SCA TRACK
8:45am – 3:00pm FUTURE OF PAYMENTS TRACK
SCA and ICMA JOINT TRACK
8:45am – 12:00pm NEW TECHNOLOGY INNOVATION TRACK
10:00am – 4:00pm ICMA ACE-A Training
1:00 – 4:00pm ICMA ACE-M and -P Exam
FRIDAY, APRIL 8 8:00 – 11:00am ICMA ACE-A Exam
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Below is an agenda at a glance reflecting the various tracks available. Please visit www.icmaexpo.com for current details of topics within each track.
SPONSORS
Platinum Sponsor Gold Sponsor Gold Sponsor Silver Sponsor Silver Sponsor
EMV Track Sponsor, show guide ad, banner, bag insert,
email, meeting room
ICMA Notepad Sponsor
ICMA Shirt Sponsor
Show Guide Ad
Silver Elan Dinner Sponsor Reception Beverage Host
WiFi Sponsor
Show Guide Ad
ICMA Bag Sponsor
SCA Bag Sponsor, Wifi
Transit Track Sponsor
Badge Sponsor
ICMA Lanyard Sponsor
Reception Beverage
The following are ICMA or SCA sponsoring companies:
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EXPO news
2016ÉLAN AWARDS OF EXCELLENCE
Join ICMA on Wednesday, April 6, 2016 as we announce
the winners of the 2016 Élan Awards of Excellence. The
Élan Awards gathers entries from around the world to recognize
innovative card design, technologies, and other criteria that
establish the global vanguard for card manufacturing. The Élan
Award offers significant promotional opportunities for
high-profile industry recognition and visibility.
All entry forms and cards must be received at the ICMA office
by March 11, 2016. See the June issue for the announcement
of this year’s recipients! For more information, please contact
Diane Webster-Sweeney at [email protected] or call (609) 799-4900.
Sponsorships are still available for the 2016 ICMA Card Manufacturing
& Personalization EXPO, co-located with the Smart Card Alliance Payments
Summit, April 4-7, 2016 at the Loews Royal Pacific Resort in Orlando, Florida.
Sponsoring and exhibiting are great ways to get your company on the way
to a recognition level—choose one of the many sponsorship options we have
available today to start promoting your company! Sign up today as time is
running out!
If you’d like more information or would like to discuss your company’s marketing
plan for 2016, contact Diane Webster-Sweeney at [email protected] or call
1-606-799-4900.
Increase Your Exposure—2016 Sponsorships Available
Advanced Card Systems and Solutions, Inc. is a global equipment, software and supplies distributor. We offer a full range of card personalization equipment and supplies, handheld and desktop card counters, magnetic stripe material, lamination plates and pads, chip bonding adhesives, EMV chip modules, and RFID inlays. In addition to new equipment sales, we also buy and sell used/refurbished equipment as well as offer a full range of post-sale support programs. www.AdvancedCardSystems.com
Advanced Card Systems Ltd. (ACS, wholly owned subsidiary of Advanced Card Systems Holdings Ltd., SEHK: 2086) was founded in 1995 and is Asia Pacific’s top supplier and one of the world’s top 3 suppliers of PC-linked smart card readers. In 2010, 2014 and 2015 ACS was listed in Forbes Asia’s “Best Under a Billion”, an inter-industry list comprised of 200 top-performing publicly listed companies in Asia Pacific, with sales between US$5 million and US$1 billion. ACS develops a wide range of high quality smart card reading/writing devices, smart cards and related products and distributes them to over 100 countries worldwide. www.acs.com.hk
Since 1989, ACT Canada has been internationally recognized as the stakeholder association that drives payment evolution and digital identity. We help members understand complex issues, facilitate problem resolutions and filter the truth from market noise. ACT Canada takes a neutral and non-partisan approach to all issues, facilitating collaboration among issuers, brands, acquirers, merchants, regulators, Mobile Network Operators, solution providers, governments and other stakeholders. We help members protect their interests, advance their causes, build their business and grow the market. For membership inquiries and other informa-tion, please visit www.actcda.com.
Agfa-Gevaert N.V. - Agfa’s PETix™ PETF product portfolio, tuned to the needs of our high-demanding customers and developed over decades of experience in security projects, positions Agfa as your reliable solution provider. Our PETix™ PETF laser marking overlay films (the fundament for a +10 years card life cycle) with their anti-counterfeiting laser colouring features―a uniqueness in the market of Security guarantee a cost-competitive shield protective towards people’s personal identity. www.agfa.com
AIP&P INDUSTRIES INC. supplies high quality press plates and long life press pads for all kinds of card lamination under license of SCHWAN GmbH. The press plates can be supplied in high gloss or matte. The plates have the same high quality and protection foil on both sides, have smooth edges and are curved on the corners. The press pads are made of silicon rubber and glass fiber and provide an excellent lamination result and persuade with a long lifetime. Suitable for differences in heat without expanding or shrinking, with high cushion ability and pressure equalisation. Additionally, we offer a press plate protector and cleaner, cleaning towels and various working gloves. www.aip-p.com
Apollo Colours NA Inc. is an industry leader in high quality screen and offset inks for the plastic card industry for over 30 years. These inks include the latest technology in water based pearls, metallic, special effects, coatings and adhesives along with UV and solvent products. We offer in-house colour matching and technical support for both offset and screen in our recently expanded facilities in Markham. Our experienced staff are here to provide you with superior support and products with expedited turnaround times. Contact us at [email protected].
Atlantic Zeiser’s PERSOMASTER is the ideal solution for EMV-based credit, debit and prepaid financial cards, leveraging field-proven technology now fully approved by all major payment schemes. It utilizes high-speed drop-on-demand (DoD) inkjet imaging to produce large volumes of durable personalized cards at low cost. PERSOMASTER also offers great flexibility for card design creativity and is modular and scalable to expand as your business grows. CARDLINE VERSA COLOR is a 4-color DoD production solution for personalizing cards with attention-getting creative elements, such as multiple colors, UV coatings, and other effects. It is available in customer-specific configurations for all personalization technologies, transport modules, magnetic encod-ing, inkjet systems, UV coating, cameras and labelers. www.atlanticzeiser.com
Barnes is the global choice for EMV Personalization Validation Tools for Visa, MasterCard, Amex, JCB, Discover, Interac and all major national schemes. Barnes provides the quickest, most user friendly and thorough Test Tools for issuers, card bureaus, manufacturers and certification laboratories. Barnes’ Test Tools are used by payment schemes and laboratories for card certification and by card bureaus for personalization quality control. Well respected introductory and full EMV courses for issuers to educate staff leading EMV migration given by our own EMV experts. GlobalPlatform compliance Test Tools for mobile/SE. The world’s most accurate Magnetic Stripe analyzers for magnetic stripe ISO & CQM QC. www.barnestest.com
BG INGENIERIE is a leading supplier of equipment for cards and passports businesses with more than 65 devices divided into 4 activities. Card manufacturing solution: Manual and automatic chip implanting, card milling, GSM-SIM punch, card - chip - RFID programming, glue tape lamination (manufacturing cards has never been so simple, perfect for EMV migration). Durability card testing: CQM, ISO, ANSI (torsion, bending, 3 wheels…) and specific customer demands. Durability passport testing: ICAO-ISO (back pocket, torsion, impact, bending…), interoperability, specific customer demands. Specific development: tailor made develop-ments around cards, e-ID and passport (vision, RFID tester…). For your project, visit www.bginge.com.
Since 1953, Bilcare Research Card Solutions combines experience, know-how and innovation to supply high-end products to the card industry. Bilcare offers a wide range of long life cores and overlays (high resolution laserable-solvent base coated) for the new banking cards generation and any ID- eG application. www.bilcaresolutions.com
Well known as a leading manufacturer for label and card finishing solutions, the Swiss-based Blumer Com-pany offers a wide range of cutting and punching solutions. The Élan Award-winning CCS-310 Card Cutting System, whose “Cutting Crown” die technology makes it the unrivaled die-cutting system for the production of perfect edge quality cards in any material, now incorporates an unprecedented Adapter system for existing or new standard male/female tool sets (independent of manufacturer), making it the only hybrid system that cost-effectively cuts the full spectrum of card substrates. For scratch and loyalty cards, the modular ATLAS System has been proven all over the world as the most efficient punching system for high volume production. www.blumerag.com
Bürkle North America is the North American Sales and Service arm for Robert Bürkle GmbH, providing solutions for lamination, coating and plastic card body fabrication. Bürkle North America’s partnership with Ruhlamat GmbH adds automated engineering solutions for smart card fabrication and an array of equipment for Module and Inlay/RFID Solutions. www.burkleusa.com
Buskro is a leader in the design and manufacturing of variable digital personalization systems. With over 35 years of knowledge and experience Buskro has become the trusted specialist in inkjet, transports and product integrity solutions. We design and manufacture a full line of innovative DOD inkjet imaging equipment to meet a broad range of personalization requirements. Complementing this equipment is a comprehensive line of robust high precision transport bases, magnetic stripe encoding modules, fully integrated product tracking, vision verification and audit reporting features, high speed labeling, feeders and conveyors. www.buskro.com
Cardmatix designs and manufactures machines to produce and test smart cards of all types: contact, contact-less, and dual interface. GSM: Re-pluggable 2FF, 3FF, 4FF combi-SIM as well as Quarter-Card 4-in-1 SIM cards. Cardmatix is well known for milling, embedding, and punch machines to make all kinds of SIM card types. Dual-Interface Cards: Cardmatix’s direct-solder method is patented and used to produce over 1 billion dual interface cards over the past 5 years. Test Equipment: Equip your quality lab with our extensive line of test equipment specifically designed for bank card certification requirements. www.cardmatix.com
Cardtek, founded in 2001, operates from five countries including USA, Canada, Turkey, Azerbaijan and UAE. The group has been in the forefront of the groundbreaking changes in the payment solutions industry, with its effective mobile and digital payment systems, and integrated solutions. For more information, visit Cardtek.com, or LinkedIn.com/company/Cardtek-Group and @CardtekGroup.
Caxton Mark produces consumable items for the plastic card market with strategic sales offices and representation worldwide. Our products are compatible with printers and applicators such as: Datacard, Muehlbauer, Matica, Evolis, NBS, Kuennecke, Bowe, CIM and others. We are proud to provide personal customer service to major Banks, multi-national Plastic Card Manufacturers, Personalization Bureaus and Government Agencies. Our Products: Thermal Transfer Ribbon, Dye Sublimation Ribbon, Tipping Foil, Indent, Cleaning Tape, Overlay, Signature Panel, Scratch Off Foil/Labels, Card Attachment Labels, IC Chip Bonding Tape, Activation Labels, Machine parts and Custom Formulations. For more information visit us at www.caxtonmark.com or contact [email protected]
16 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
EXPO news
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EXPO Showcase: Meet the ExhibitorsThe following companies have secured a booth as of press time:
Card & RFID Automation
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CET Films provides film solutions that enhance, secure and protect. For more than 40 years, we have manufactured security films, durable overlaminates, special-effects films and custom extruded films. Not only do we deliver the superior quality and perfectly color matched films you expect, but we also incorporate unique approaches like in-line coloring, direct embossing and laser engraving to bring real value to your applications. With a wide range of substrates that include polyester, polycarbonate and PVC, you are sure to find the right film for your specific application. www.cetfilms.com
Covestro LLC is one of the leading producers of high-performance polymers in North America and is part of the global Covestro business. Covestro manufactures high-tech polymer materials and develops innovative solutions for products used in many areas of daily life. The main segments served are the automotive, electri-cal and electronics, construction and sports and leisure industries. The Covestro group has 30 production sites around the globe and employed approximately 14,200 people at the end of 2014. Covestro is a Bayer Group company.
Data Systems Company is a leader in the supply of card personalization equipment and personalization consumables to our worldwide client base. Our products incorporate premium quality, and are offered at attractive price points. They span the range from TTR, topping foils, dye sublimation, retransfer, overlays, scratchoffs, to card affixing items. www.datasystemscompany.com
Since 1995 Emperor Technology has specialized in smart card personalization equipment design and manufacture in Shenzhen (China). Current product offering includes Thermal, Laser, Inkjet and LED-cured high speed DOD card and passport graphic and data personalization equipment. Markets served are government, banking, access control, healthcare, mass transit and the promotional industry. Recently released products include 3D desktop card printer, eID & ePassport desktop printers and laminators, self-service kiosks for eID, ePassport and banking cards. EmperorTech serves the global card and passport printing industry with a complete range of card and passport counters and is currently looking for additional resellers. EmperorTech Americas is based in Dallas, Texas. http://emperotech.com, http://emperortech.us
Folienwerk Wolfen GmbH has been producing smart-ecofilms for all kind of smart cards and security docu-ments since 1994. The company’s success is based on the fact that its team of engineers and employees all have years of experience in research and development, contributing their technical know-how in the manufacturing of films as Tritan™ PETG, PEC, PC and PLA. This wealth of experience enables the company to develop and produce individual customized films for most different exigencies. FWG’s films are high-value materials with optimum product parameters, which are used in an increasing number of security projects. www.smart-ecofilms.com
Gans Ink and Supply Company was founded by Bob Gans in 1950. Gans Ink is a family-owned American business. We have a reputation for fast service, quality products, taking on difficult projects, and pioneering specialty products and services. We carry a full line of conventional and UV inks for plastic substrates, UV LED inks for plastic substrates, security inks, clean-up solvents and fountain solutions, conventional and UV-compatible blankets, environmentally-friendly formulas, and UV coatings. We also offer inkjet printing solutions, a full line of media, printers, and tech support. www.gansink.com
Gemalto is a world leader in digital security, with 2014 annual revenues of €2.5 billion and blue-chip customers in over 180 countries. Gemalto helps build trust in an increasingly connected digital world. Billions of people want better lifestyles, smarter living environments, and the freedom to communicate, shop, travel, bank, entertain and work – anytime, everywhere. In this fast-moving mobile and digital environment, we enable companies and administrations to offer a wide range of trusted and convenient services by securing financial transactions, mobile services, public and private clouds, eHealthcare systems, access to eGovernment services, and the internet-of-things. www.gemalto.com
Graph-Tech USA (GTUS®) continues to innovate with our new Roadrunner II Card Personalization & Packaging Systems. GTUS® provides powerful and versatile System Controllers and Digital Printing Solutions for product tracking, verification, magnetic encoding, RFID encoding and high-speed Drop-on-Demand printing on cards, labels, packaging, mail, fulfillment, lottery and many other turnkey solutions. GTUS® leads the way with our flagship products: eZ-Inkjet® 600 dpi high-resolution DOD printers, eZ-Mag Magnetic Encoding, Foil+Jet – In-line Cold Foil Printing in Gold and Silver; and eZID – RFID Encoding. GTUS®’s number one priority is to provide our customers with outstanding customer service by providing the best support for your inkjet and processes. Visit www.graphtech.us or call 772-569-0066 for more information.
HPE SECURITY - Data Security drives leadership in data-centric security and encryption solutions. With over 80 patents and 51 years of expertise we protect the world’s largest brands and neutralize breach impact by securing sensitive data at rest, in use and in motion. Our solutions provide advanced encryption, tokenization and key management that protect sensitive data across enterprise applications, data processing IT, cloud, payments ecosystems, mission critical transactions, storage, and big data platforms. HPE SECURITY - Data Security solves one of the industry’s biggest challenges: simplifying the protection of sensitive data in even the most complex use cases. www.hpe.com/software/DataSecurity
HUAYUAN ELECTRONIC had been in card industry for 20 years and we are a experts of manufacture in con-tactless cards, passive RFID, NFC, plastic card and various RFID /NFC products with experience in applications and solutions everywhere our products may applied. And had great experience in Europe and USA market with our honest and reliable professional products and service in technology in RFID encapsulation and IT solution knowledge. We will confidently offer competitive not only in price but also professional support in your business. www.huayuansh.com
At H.W. Sands Corp. we use our broad technology portfolio to develop inks, dyes, films and coatings which combine product platforms to bring unique solutions to you and your customers. Our extensive experience with IR blocking inks and dyes has led us to the forefront of clear card design. H.W. Sands Corp. also offers film, security, and decorative solutions for the card industry, enabling you to bring your customer’s vision to life. With products and experience spanning nearly every industry, H.W. Sands Corp. is your global solutions partner. www.hwsands.com
ICC Solutions Limited is a global leader in the provision of EMV test tools and services and offers the complete set of qualified test suites for card brand accreditation of contact and contactless EMV terminals. Our tools are used worldwide enabling development, quality assurance and regression testing in addition to formal merchant certifications. Working with Vantiv, ICC Solutions developed VIABLE – an innovative and highly efficient solution designed to simplify the EMV enablement testing and validation process. VIABLE places merchants in full control of their EMV certification activities. For more information visit www.iccsolutions.com or email [email protected].
Information Packaging is a U.S. manufacturer of specialty sleeves and envelopes for hotel key cards, identifi-cation cards, credit/debit cards, and retail/gift/loyalty cards. Envelopes can be custom printed and manufac-tured using paper, Tyvek, and ArmorShield.® ArmorShield® is a proprietary alloy-based material, developed by Information Packaging to provide a barrier to the radio frequency signals necessary to communicate with contactless cards. ArmorShield® sleeves complement electronic security measures by providing an additional layer of protection against skimming and unauthorized or unknown access. Stop by ICMA EXPO Booth 519 for your free Identity Theft Protection Kit and discuss your card packaging requirements. www.infopkg.com
Card Materials That Feed The Imagination. ITW Brand Identity Division announces its new Card Design Suite.™ Designed especially for card manufacturers, issuers, banks and designers, it includes the Build-a-Card™ App, HoloLam Plus® Swatch and Design Book, and Technical Data and Sample Binder. Brand Identity is the premier single source supplier to card manufacturers and card personalization bureaus worldwide for transaction, identification and non-secure card products. Products include our patented HoloLam Plus® full-face holographic laminates, tipping and indent foils, cleaning tape, magnetic stripe, signature panel, thermal transfer ribbons, and card mailer adhesive labels. For more information visit www.itwbi.com, or email [email protected].
Kappus Plastic Company, Inc. is a custom manufacturer of calendered rigid vinyl sheets and rolls, supplying consistent high-quality material and dependable service for 45 years. Kappus offers matte/matte calendered rigid vinyl for both the secure and non-secure card market. Kappus offers an extensive line of specially formulated products from opaque colors, clear, transparent, and stress colors to metallic, fluorescent opaque, fluorescent transparent (edge-glow), and genuine recycled material. In addition to an extensive line of colors offered presently, Kappus develops specialized colors in a custom color matching process to meet consumer requirements. All products are customized to gauge and sheet size, providing the consumer with the best quality product for printing. www.kappusplastic.com
For over 60 years, Kern has been helping companies get their valuable and time-sensitive documents into the mail stream for delivery to residential and business mailboxes on 6 continents. While Kern is best known for delivering the fastest and finest production inserting equipment, we have expanded our reach into complete end-to-end solutions that include card application processing solutions, and electronic document manage¬ment software and services that fit perfectly with today’s trends in card processing towards, smarter, faster, better, cheaper and fulfilled to the end user. www.kerninc.com
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Klöckner Pentaplast is a global leader in providing packaging, printing and specialty solutions serving the card, pharmaceutical, medical device, food and beverage markets, among others. Klöckner Pentaplast offers the most complete range of vinyl, polyester, ABS, HIPS, and foil films for core, split core, overlay, foil sheets, heat stable, extreme environment, dual interface and magnetic stripe films card applications. Pentacard® films are ideal for laminated and unlaminated secure, non-secure, GSM and ID and e-government cards. kp offers several unique added-value products for the card industry including magnetic stripe to overlay. www.kpfilms.com
KURZ is a leading manufacturer of stamping and security foils. KURZ supplies a wide range of products, including standard and customized magnetic tape, signature panel, personalization and stamping foils, holographic and enhanced optically variable devices (OVD’s). These include packaging, greeting cards, electronic devices, household appliances, cosmetics, textiles, furniture, automotive parts, and numerous other items. KURZ’s state-of-the-art application technology, magnetic foils, and holograms provide effective and attractive brand name protection, as well as increased security for businesses everywhere. In addition to foils, KURZ offers a wide range of other products such as stamping tools and machines. www.kurzusa.com
LUX-IDent is a leading RFID transponder manufacturer based in Central Eastern Europe with the headquarters and production site in Lanskroun, Czech Republic and with branch close to Munich, Germany. Since 2002, we have been producing RFID transponders in 125 kHz (LF), 134,2 kHz (LF - animal ID) and 13,56 MHz (HF) frequency band. Our products portfolio includes prelaminated inlays, combi prelaminated inlays, HF la-bels, transponders, glass tags, ear tag inlays, key fobs, wrist bands, disc tags, white contactless cards and further RFID tags. Chip technologies: NXP, Atmel, Legic, EM, Infineon, Inside Secure. www.lux-ident.com
Masabi is a global leader in transit mobile ticketing. The company’s award-winning JustRide platform is a cloud-based, deployment-proven, end-to-end mobile ticketing and fare collection system. It consists of services for ticket purchase, display and inspection, together with back-end infrastructure for secure pay-ments, ticket management, customer service, reporting and real-time analytics. Masabi’s technology signals the end of ticket lines, lost tickets and fumbling for cash by allowing passengers to quickly and securely buy and display tickets on their mobile phones. Masabi’s scalable cloud-based technology is operational with 22 transport agencies and operators round the world, including: Virgin Trains, Arriva, Abellio, Thames Clippers, Boston’s MBTA, San Diego MTS, Transport for Athens, NICE Bus New York and New York’s MTA. The company has offices in New York, Boston and London. www.masabi.com
Matica Technologies is a global vendor of card personalization solutions, marketed and supported through fully-owned subsidiaries in Italy, Germany, France, Mexico, Singapore, China, the USA and the UAE. The Group offers a full range of products including high performance, midrange and mailing systems, retransfer and direct to card desktop printers, laser solutions, which are used around the world for card applications in banking, government, access control, ID and transportation. The Group develops and manufactures its own IP and products at the main R&D and manufacturing locations in Italy and France. www.maticatech.com
Melzer is a leading equipment supplier for the industrial production of state-of-the-art MRTD’s, ID cards, smart cards, contactless cards and RFID inlays. Customized solutions in combination with the unique modular inline production processes ensure highest productivity, flexibility and security at a maximum yield and lowest per unit costs. Numerous governmental institutions rely on this solution. The Melzer product portfolio also includes advanced RFID converting equipment for the production of smart labels, smart tickets and luggage tags. www.melzergmbh.com
Morpho (Safran) is a global leader in identity and security solutions for an increasingly digital and connected world. We employ more than 8,600 people in 55 countries and generated revenues of more than 1.5 billion in 2014. Backed by more than 40 years of experience in biometrics, our unique expertise lies in developing innovative technologies for a wide range of markets and applications for people, governments and business. Morpho contributes to managing identities, protecting borders, detecting threats, supporting law enforcement and providing trusted on-line transactions and services. Our solutions protect identities, ensure safety and safeguard privacy, for easier, everyday lives. www.morpho.com
Mulann offers a wide range of magnetic tapes and test tools for card manufacturers, personalization bureaus, test laboratories and service operators. For over 20 years, Mulann team is committed to innovate and provide best quality products through its brands Mulann and Pyral. Its presence in more than 60 countries combined with its expertise in France and the support of experienced local agents and distributors gives its customers the best services. Results-oriented, Mulann team invest all its dedication and expertise and is confident that customers will enjoy the use of its products as much as Mulann enjoy creating them. www.mulann.com
Oasys Technologies is a leading manufacturer of highly innovative plastic card and secure ID document production machinery. The company provides equipment for the ‘Primary’ production stages of: tapelaying, collation, lamination, card punching, guillotining, hot stamping, IC module embedding and card testing. In 2015 several new models were launched including a compact range of collation machines and an efficient single sheet lamination unit. The extensive Oasys machinery range caters for low-volume, minimum-invest-ment startup activities through to high speed fully automated production lines. Oasys machines incorporate the latest in technology, are UK built to match the needs of modern production techniques, and are fully supported globally, by a first-class team through Europe, USA and Asia. www.oasys.uk.com
Oberthur Technologies (OT) is a world leader in embedded digital security that protects you when you connect, authenticate or pay. OT is strategically positioned in high growth markets and offers embedded security software solutions for “end-point” devices as well as associated remote management solutions to a huge portfolio of international clients, including banks and financial institutions, mobile operators, authorities and governments, as well as manufacturers of connected objects and equipment. OT employs over 6,300 employees worldwide, including almost 700 R&D people. With a global footprint of four regional secure manufacturing hubs and 39 secure service centers, OT’s international network serves clients in 140 countries. www.oberthur.com
OpSec is a global leader in protecting, authenticating and enhancing our customers’ brands, service and revenue. Our Transaction Security Hologram business serves major payment brands including Visa, American Express, Diners Club, Discover and MasterCard. With multiple approved manufacturing locations, OpSec pro¬vides unparalleled quality, lead times and service and support. OpSec is also a leading integrator of solutions to government for ID documents such as driver licenses, passports and to revenue collection authorities for tax stamps. www.opsecsecurity.com
OPTAGLIO has 23 years of experience in Holographic industry. Our unique technology and inventive design make us leader in the holographic world. We produce and provide high-end security solutions for protection of goods and documents for everyday life. We are world leader in electron beam lithography. OPTAGLIO is a member of International Hologram Manufacturers Association (IHMA) and Document Security Association (DSA). Worldwide patents and IHMA awards are just proof that we are striving for Excellence. Our products are used not only for brand protection, but also to promote brands in artistic way. Our products can be found in more than 50 countries across the world. Our customers are State-Owned Institutions, Governmental Ministries, well-known brands and marketing agencies. www.optaglio.com
Pittsburgh Embossing Services (PES) has been in business for over 26 years and is considered the leading global expert in refurbishment and support services for Datacard card personalization equipment. PES offers refurbished Datacard systems (9000, MX6000, Maxsys etc.), individual modules, security consulting, service, training and EMV Software. PES has developed an extensive parts program to provide a new PES brand of parts for the Datacard 9000 / 7000 systems. These PES parts will keep the Datacard 9000/7000 systems running beyond their “End of Life.” PES is also a USA dealer for Matica Technologies new card personalization equipment and services. www.PittsburghEmbossing.com
Since 1984, Pineberry Manufacturing Inc. has been developing high quality, innovative systems for the plastic card industry. Specifically, Pineberry offers some of the most groundbreaking systems on the market when it comes to card finishing equipment. Pineberry manufactures solutions for affixing, labeling, verification, counting, decorating, personalization, punching, packing, mailing, and more. Pineberry’s ability to integrate and provide affordable and quality custom solutions has made them a trusted manufacturer of plastic card industry leaders worldwide. www.pineberryinc.com.
Prime Factors is a global provider of key management, encryption, tokenization, EMV data preparation issuance / authorization and HSM management software. For over 34 years our customers have trusted us to safeguard their sensitive data by simplifying encryption processes and reducing the complexities of key management life cycles. Our middleware platforms reduce custom development cycles, expedites the PCI compliance process and reduces the total cost of ownership of data protection deployments. www.primefactors.com
Printcolor is your Swiss partner for innovative security inks and solutions for financial cards and government documents. Our spectraCARD product portfolio contains IR blocking inks for transparent card design, solvent and UV based printing inks for polycarbonate and PVC as well as various security elements such as optical shifting inks and anti-scratch coatings. With nearly 85 years of practical knowledge, Printcolor is a highly experienced partner when it comes to developing new product concepts, from the initial prototype to serial production with uniform quality. For more information visit our website at: www.printcolor.swiss
Pure Metal Cards provides the finest quality metal business cards and metal membership cards tailored to meet the specific and ever-changing needs of our customers. We help you make an impact. Our design team can also assist you to create your unique business card, membership card, gift or loyalty card and invitation or VIP cards. We are here to help you create unforgettable metal cards. Pure Metal Cards offers one of the fastest production times available anywhere. Orders typically take 7-9 working days to produce and 2 days to ship. Based in Asia’s business hub, Hong Kong, Pure Metal Cards sells safely and securely worldwide, offering simple, all-inclusive pricing coupled with great customer service. www.PureMetalCards.com
Q-Card Company is one of the most trusted names in the transaction and ID markets. Our broad range of expertise in EMV, chip and magstripe ensure your products and systems are reliable. Q-Card products include EMV tools and hardware; magstripe analyzers; CQM and ISO test tools such as dynamic bend and torsion, impact and opacity testers; and accessories such as magstripe test cards, secondary reference cards and magnetic developers. Q-Card Laboratories is also a leading resource for third-party independent laboratory testing for EMV, smart card, NFC for mobile, durability testing, product development, training and consulting. Visit us online at www.q-card.com
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EXPO news
ruhlamat is a leading provider of innovative machine systems for the production and personalization of ID cards, smart cards, and e-passports. We develop and manufacture long-lasting and efficient machines at very competitive prices. Our state-of-the-art solutions achieve the highest quality standards and combine flexibility, productivity, and security. As an independent, family-owned company we think and act long-term. Extensive research and development, plus 25 years of experience in the ID business, enabling us to consistently bring new innovations to the market. Learn more on www.ruhlamat.com/en/card-systems-and-passport-systems.
SABIC will be presenting a new LEXAN™ SD film overlay, a polycarbonate (PC) based material from SABIC, helping smart card, passport and e-ID manufacturers to integrate next level security features using a pat-ented UV laser-technology. The demand for more sophisticated solutions to protect government ID cards and other related documents has led SABIC to pioneer the development of a PC material technology that enables customers to apply a ghost image into the card or document and create a tactile white marking which will fluoresce under UV light, all during the personalization phase, giving manufacturers greater flexibility in design. This new material from SABIC not only introduces a higher level of security against identity theft, counterfeiting and other serious threats, it also allows for easier manufacturing at a low cost and greater flexibility by allowing advanced security features to be applied during the personalization phase. www.sabic.com/sfs
Schreiner PrinTrust product highlights are high security PIN protection labels for card mailings and MasterCard® PayPass™ certified NFC-Stickers. PIN Safe Labels protect secret codes from unauthorized access: heat, cold, solvents, or strongly focused light beams stand no chance. A double-layered high security label system with integrated die-cutting, void-effect, and individual brand hologram ensure maximum security for card mailers. Our NFC-Sticker is extremely flat and flexible and can be easily attached to any mobile phone. It combines the advantages of contactless cards with comfort of full mobile NFC-implementations for applications like payment, loyalty programs and access control. Additionally, we offer a broad range of security labels and RFID products. www.schreiner-printrust.com
Shanghai RSID Solutions aims to be a world-class supplier from China for card manufacturing machines. We provide turnkey solutions for smart card and RFID product manufacturing, personalization and related ID projects. These solutions serve in various applications: Plastic/contact/contactless/dual interface card produc-tion plants, personalization bureaus, banks, public transportation, ID card and security projects, etc. This year at the 2016 ICMA EXPO, we will present our star products including: card counter, lamination machine, inlay tester, hologram hot stamping machine, auto card punching machine, card issuance machine, magnetic card encoding & UV printing perso system, card sorting machine, chip module initialization and pre-perso machine, card surface inspection. www.RSID-solutions.com
SICPA, a leading global provider of ink-based security solutions and integrated systems, provides anti-counterfeiting, anti-alteration and authentication technologies. SICPA works with card manufacturers/printers to develop a range of customized solutions, offering multi-level authentication and protection in response to specific needs of various card segments and card applications. SICPA inks offer a variety of colors and unique properties, adaptable to all card substrates. They are highly resistant, offering excellent adhesion and lamination compatibility. For cards with basic security demands to those requiring high-level security, SICPA inks add a new dimension to anti-fraud and anti-tampering protection. Contact us: [email protected] and www.sicpa.com.
Since 1986, Smartware is a key actor in the business of industrial personalization and test of contact/con-tactless secure elements (Smartcard, NFC microSD, Chip Module, M2M). Smartware provides software and hardware solutions to smartcard producers, smartcard equipment manufacturers, smartcard silicon designers, testing laboratories, and R&D whether their technological need or geographical location. More information on www.smartware.fr
Spartanics, founded in 1963, is a manufacturer of registration die cutting equipment located in Rolling Meadows, Illinois, USA. Over the years, Spartanics has developed a solid reputation of leadership in the insurance, financial, loyalty and identification card manufacturing industry. Spartanics products are amongst the top quality card manufacturing equipment in the world, including: card counters, card inspection systems, card punching systems, hot stamping machines and lamination systems. In addition to their card manufactur-ing expertise, Spartanics specializes in building custom laser cutting systems, hard tool and steel rule die cutting systems, digital and screen printing lines. www.spartanics.com.
Sun Chemical and its parent company, DIC, can provide a complete solution for credit and laminated card printing with a full line of inks, coatings, magnetic tapes and adhesives, in addition to color-matching solutions, anti-counterfeiting brand protection products and silver/graphite conductive inks for the growing EMV market. Sun Chemical’s solutions offer multiple customization options while still maintaining the high level of quality for which Sun Chemical is known. By taking advantage of all the solutions Sun Chemical and DIC can offer together, customers can gain extra value. To learn more about Sun Chemical’s full range of solutions for plastic cards, call 708-236-3798 or visit www.sunchemical.com/plasticcards.
Superior Tape & Label Inc. (STL) provides high-quality, customized tape and label solutions to the card printing and personalization industries. From their industry leading scratch-off labels to their newest state-of-the-art activation and affixing labels, STL provides their customers with truly customized label solutions. STL boasts Engineering, R&D, testing and tracking capabilities. Their team of professionals can solve virtually any issue, and their adhesive, coatings and substrates can be customized to meet your specific needs. If you have a hard to please customer, a unique label need, or simply need a label that works you can rely on STL to deliver. www.superlabel.com
For more than 20 years, tesa tape has been providing adhesive tape solutions to the smartcard industry. The tradition continues today as tesa unveils tried-and-true products for chip bonding and card delivery applications. Using state-of-the-art technology, tesa R&D experts have developed a sophisticated bonding agent designed to secure chips inside of a myriad of personalized plastic cards. The company also offers a distinctive line of products designed to adhere various cards onto letters and mailing flyers for secure transit, while also offering easy removal from the mailer upon delivery. Visit booth 309 and see why tesa tape is great to work with! www.tesatape.com
Thales e-Security is a leading global provider of trust management and data protection solutions that protect the world’s most sensitive applications and information. Thales solutions address identity and privacy related challenges with hardware and software-based encryption, digital signature and management capabilities. Our solutions help the targeted attacks & reduce the risk of sensitive data exposure. www.Thales-eSecurity.com
Tianjin Boyuan New Materials Co., Ltd was established in 1997. We are the first high-tech company who professionally engaged in card making materials research, development and industralization in China. “Being professional and reliable supplier for all card manufacturers” is our tenet. Our main products include: Coated Digital Press PVC for HP Indigo, MGI and Xerox; PVC/PC/PETG Coated Overlay; Coated PET for Offset Printing and HP Indigo Digital Printing; PVC Core Stock and Film; Water Base Laminating Varnish; Hot Melt Adhesive Tape for Chip Cards. Boyuan in China, Boyuan for the World! www.boyuanmaterials.com
TMP, A Division of French offers a full range of technologically-advanced hydraulic lamination presses, from small lab presses and prototype units to fully-automated or multi-station systems. With four decades of lamination engineering experience, TMP supplies systems that increase production levels, produce higher quality cards and reduce customers’ production costs. TMP also offers machine parts and service, rebuilding and retrofits for automation, improved production rates and process control. TMP was acquired by The French Oil Mill Machinery Co. in 2009, ever-increasing our international reputation for building high-performance machinery. www.frenchoil.com
Verisoft is an agile software company with 30 years on experience on EMV card personalization and Self Service Kiosks with offices in USA, Canada, UK, UAE and Turkey. Verisoft have solutions from Card Issuance of plastic magstripe and chip cards to EFT/POS and ATM Switching systems, Gift Cards and Loyalty systems to Prepaid, Debit and Credit Card Management Systems, EFT/POS software development to Apple iOS and Android mobile Apps. Verisoft is always adapting to the evolving requirements of this dynamic sector which started with magnetic stripe cards and evolved to EMV contact and contactless cards and now NFC HCE solutions. www.verisoft.com
With 40 years of experience in development, manufacturing and distribution of screen printing inks, VFP Ink Technologies provides many technological solutions worldwide with products specifically made for the lami-nated plastic card market including AQUACARD, UVICARD and IR BLOCKER. UVICARD, our UV screen ink, VOC free, accepts overprinting, lamination process (peel test ISO 10373) and embossing operation. AQUACARD our UV water-based ink allows to reduce the ink deposit, to increase the peel test value and make easier the color matching as an alternative to the water based ink. BR3001 IR Blocking ink is the perfect solution for designers and manufacturers to produce a transparent transaction card. VFP IR Blocking ink is a result of years of Research and Development to create an innovative formula, with components strictly selected to be the most transparent and efficient ink of this market. VFP Ink Technologies’ constant striving for complete customer satisfaction led it to obtain ISO 9001-2000 certification. Committed to saving and protecting the environment, we refuse to use glycol ethers and heavy metal based pigments in our ink formulation. www.vfp-ink.com
For 20 years, VTT Germany is a leading manufacturer of lamination plates for the production of governmental security documents (e-Passports, ID-cards, DL, Residence Permits, etc.) and bank/credit cards. Besides high quality plates, special surfaces with different structures (MLI-/CLI-lenses, micro lettering, guilloche patterns, glossy/matt areas, etc.), VTT Fly-Eye-Technology and holoPHOTIC let the documents become forgery-proof. For the lamination process we offer scratch-resistant VTT-Duro900+ stainless steel lamination plates with core hardness HV 400 and surface hardness HV 900, thickness down to 0.8 mm suitable for production of RFID cards (no chip and antenna imprint in the lamination plates). These plates enable a lifetime of at least five years and guarantee an optimized card production process. www.vtt.de
19w w w . i c m a . c o m
cover story
20 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
By Jennifer Kohlhepp – Managing Editor, Card Manufacturing
21w w w . i c m a . c o m
P
continued on page 22
Process control is important in a
non-secure personalization bureau.
“It really isn’t limited to use in
non-secure perso bureaus, process
control is for secure bureaus as well.
It can be used for so many things all
over the office, all over the factory and
all throughout manufacturing,” said
Chuck Wittenmeyer, plant manager of
the Katrine facility at Valid USA.
Wittenmeyer defines process control
as activities involved in ensuring that
a process is predictable, stable and
consistently operating at the specified
target level of performance.
“The goal is to build processes that
are safe, productive and cost effective
and produce high-quality products
at a quality price,” Wittenmeyer said.
“At the end of day, we want processes
that are repeatable with minimal
variation.”
The three aspects of process control are
process mapping, process improvement
and knowing that a process is pre-
dictable, stable and meets or exceeds
customer expectations.
Why should you map processes?
Process mapping helps clearly define
the current state of work in a visual
format that is easy for all to see,
highlights handoff points, assists in
identification of waste and variation
and enables an organization to get
everyone on the same page with
a common vision, according to
Wittenmeyer.
When mapping a process, involve
those with knowledge of the process.
“To clearly map a process go to the
gemba,” Wittenmeyer said.
Gemba, a Japanese term, means “where
the work is happening” or “the place in
an organization where humans create
value.” In manufacturing, the gemba is
the factory floor.
So, go to the gemba, get all of the
stakeholders involved and decide
what type of process mapping to use.
There are three different types of
process maps—a process flow chart,
an opportunity chart and a swim
lane chart.
A process flow chart provides a visual
representation of the steps in a process.
This is a basic process map that is
simple to create and easy to use.
“Once created and once everyone
reviews it, it is a good starting point
for training,” Wittenmeyer said.
An opportunity chart is a detailed
flowchart that has stratified the process
steps into three categories—value-
added steps, non-value-added steps
and business value-added steps.
Value-added steps are steps that the
customer is willing to pay for or some-
thing that physically alters a product.
Non-value-added steps are steps that
are considered as waste or that add
unnecessary costs or processes.
Business value-added steps are steps
in a process that a customer is usually
not willing to pay for but cannot be
avoided.
“The opportunity chart is also a good
starting point to try to improve a
process,” Wittenmeyer said. “It’s not
really good for training operators
because it can be a bit confusing
with two separate sections.”
A swim lane chart is used to identify
sequential steps and who is involved
in a specific process.
“The most common benefit of
using this chart is to identify
handoff points in the workflow,”
Wittenmeyer said.
Handoff points are most likely where
problems, lengthy delays and costly
errors occur due to people not
understanding the requirements
of the next step.
The charts are used to determine
process improvement, an aspect
of organizational development in
which a series of actions are taken
by a process owner to identify, ana-
lyze and improve existing
business and/or manufac-
turing processes within an
organization to meet new
goals, such as increasing
profits and performance,
reducing costs and accel-
erating schedules.
“There are many more
types of process maps that I didn’t
list,” Wittenmeyer said. “These are
the top three that I like to use.”
In addition to a process map,
Wittenmeyer suggests using the
Define, Measure, Analyze, Improve,
Control (DMAIC) methodology.
DMAIC is a data-driven process
improvement cycle developed
as part of the Six Sigma process
improvement methodologies.
The first step in this methodology
is to define the process that needs
improvement with clear start and
stop points to limit the scope of the
project. Second, collect the data and
decide what to measure and how to
measure it.
Next, analyze the data collected
to deterwmine the cause of the
problems (defects) in the process.
Then identify and implement
solutions to address these defects.
Finally, monitor the improvements
to ensure sustained effects.
The goals of a controlled process
are determining whether the pro-
cess is predictable, stable, meets
expectations of the customer and
has minimal variation. To know
if you have met these goals, use
control charts.
Remember, bandages don’t fix
broken processes. Broken processes
are fixed by mapping the process,
improving the process and control-
ling the process.
“We want to monitor what we have
done and not revert back to old
ways,” Wittenmeyer said.
cover story
Process Control, continued from page 21
22 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
23w w w . i c m a . c o m
association news
IS YOUR COMPANY LISTED IN ICMA’S CARD PROVIDER LOCATORICMA’s new Card Provider Locator on
www.icma.com is now available and has
been getting traffic through the ICMA web-
site. The search engine allows businesses
around the world who are in need of cards
to find your business. It also allows individu-
als to search by a variety of fields such as
company and product description, market
segment, area accepting business, personal-
ization services, size of cards manufactured,
added features, types of substrates used and
more, to find a business that fits their card
manufacturing needs. Visit www.icma.com
to check out this valuable member benefit.
Is your company’s profile up-to-date?
To fill out your profile please visit
www.icma.com and click the My ICMA/
Log-In at the upper right side of the page.
Contact Michele Giovine at mgiovine@icma.
com for your unique log-in information if
needed. The information you provide on
your company will be used in the new on-
line Card Provider Locator page. Don’t miss
out on this great opportunity for easy sales
leads that will help impact your bottom line.
Card personalization and fulfillment had been a very stable
process for years that then had to adapt to the changes
required to issue smart cards and EMV cards, starting in the
‘80’s, in Europe. This was a gradual evolutionary overlay of
the chip requirements on top of the embossing and magnetic
stripe encoding process in place at the time. It was not a
simple process since the personalization requirements for
chip cards are far more complex than for magnetic stripe
cards. Specifically, the generation, management and storage
of the transaction keys enables the issuer to achieve
an improved layer of payment security promised for their
investment in this new and more expensive technology.
Another personalization change has been used by some
issuers that changes the long-standing location and
technology used to put personalization data on the card.
Historically the account number, cardholder name,
expiration date and some incidental data (“member since”
for example) was always on the front of the card and in
locations that are defined in the ISO/IEC 7811-1 Standard.
In several cases this standard was not used since the data
was printed on the card (i.e. no embossing) and in other
cases all the personalization data was printed on the back
of the card. It would appear that the payment brands have
decided to issue waivers to the Standards so that non-ma-
chine readable data can be placed anywhere on the card by
any technology that produces data that is easy to read and
will last for the useful life of the card. The location of the
chip and the magnetic stripe remain the same.
How could these changes affect the decision on central vs.
instant (distributed) issuance of these new cards? What are
the decision factors that define the advantages of both types
of fulfillment? Recent articles have pointed to the advantages
of instant issuance, stressing educating the customer in the
EMV operational changes while adhering to the Know Your
Customer (KYC) principles. Making the customer comfortable
with the use of their new EMV card will improve the total
checkout experience, including transaction speed.
In a recent article in a financial industry publication, the
advantages of distributed personalization and fulfillment of
a bank’s payment cards were stressed. Since most payment
cards are valid for international commerce, changes to the
checkout process must take into consideration the different
ways these cards are used. Everyone needs to learn that the
EMV card is inserted, not swiped, into the terminal and left
there until the transaction has been completed. Trying to
pull the card out of the terminal while the transaction is still
in process can have disastrous results for the terminal and
the card, not the least of which is a repeating of the card
insertion process that slows the overall transaction speed.
Changes to the look and layout of the personalization
information on the card can cause doubt and reluctance
by the cardholder to use the card. Some cardholders may
ask themselves, is this a real card? Will the cashier take it;
it looks so strange? It’s possible that a “top of wallet” card
could move down in priority if the cardholder has unan-
swered questions. Instant issuing can move the possible
EVOLUTION IN THE HISTORIC CARD PERSONALIZATION AND
FULFILLMENT PROCESS
David Tushie – Magellan Consulting, Inc., ICMA Standards and Technical Representative
industry standards
24 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
negative doubt into a more positive interaction between the
cardholder and the card issuer.
Additional benefits may particularly apply to debit
cards, especially as the look and feel
of the card changes. Research has
shown that the first time use of a
debit card can increase from 60 percent
to near 100 percent when the issuer
chooses in-person delivery of the card.
The relationship built during the short
period of interaction between the issuer
and the cardholder seems to place the card at the top of
the wallet. Attractive designs, card core colors and reward
programs all build loyalty. Distributed delivery of new
card designs can help build the long-term relationship
all issuers covet. Central issuance will
probably still be required for long run
card replacement programs, but new
card designs and card changes
may benefit greatly from a
personal delivery approach
to fulfillment.
25w w w . i c m a . c o m
26 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
Dave Lowman,
CPI Card Group
Mike Howard,
CPI Card Group
Rob Conroy,
CPI Card Group
Chris Green,
CPI Card Group
Dan Molis,
CPI Card Group
Darren Reeves,
CPI Card Group
Docia Myer,
CPI Card Group
John Dwyer,
CPI Card Group
Kristi Lawton,
CPI Card Group
Mauricio Colmenares,
CPI Card Group
Nate Davis,
CPI Card Group
Russ Van Dyke,
CPI Card Group
Steve Paul,
CPI Card Group
Teddy Dinker,
CPI Card Group
Terry Porter,
CPI Card Group
Not Pictured:
Megan Bell,
CPI Card Group
Peggy O’Leary,
CPI Card Group
ace news
ICMA is excited to announce that 17 individuals from CPI Card Group recently passed the ACE-P exam. This
past November the Nashville, Tennessee location participated in a group training and took the exam at their
corporate office. Through hard work and dedication, the individuals listed below successfully passed the ICMA
ACE exam, which has become a global marker for card manufacturing and personalization education.
Congratulations to our new ACEs!
ICMA Announces 17 New ACE Designees
27w w w . i c m a . c o m
ICMA has certified 250 individuals, including 175
ACE-M and 75 ACE-P designees to date. ICMA’s
ACE-M and ACE-P certifications are the only industry-
wide and global certifications that recognize advanced
knowledge in the field of card manufacturing and
personalization and fulfillment. The ACE designation
validates your expertise and distinguishes you as an
industry expert, while showcasing your knowledge of
these processes to your company and client base.
TAKE THE NEXT STEP
Join the growing number of ACE-certified professionals.
Register today for the 2016 ICMA EXPO ACE training
sessions and exams. Now including ICMA’s new
ACE-A training session and exam! ACE-A covers
advanced technologies and materials.
ICMA Card Manufacturing & Personalization EXPO
ACE-P Training, Sunday, April 3, 2016 12:00 – 6:00pm
ACE-M Training, Monday, April 4, 2016 8:00am – 2:00pm
ACE-A Training, Thursday, April 7, 2016 10:00am – 4:00pm
ACE-M Exam, Thursday, April 7, 2016 1:00 – 4:00pm
ACE-P Exam, Thursday, April 7, 2016 1:00 – 4:00pm
ACE-A Exam, Friday, April 8, 2016 8:00am – 11:00am
continued on page 29
29w w w . i c m a . c o m
ACE-A: SHOWCASE YOUR ADVANCED CARD TECHNOLOGY KNOWLEDGE!
ICMA newest ACE accreditation, ACE-A
has launched with training and testing
dates scheduled for April. ACE-A is the
next step for those looking to advance
their card education and become
accredited in areas such as smart card
manufacturing, RFID, and more. The
ACE-A manual will cover the following
items:
Advanced Materials and Card Construction
Modified PVC
Laser engraveable PVC
Biodegradeable PVC
Polystyrene
Composite Cards
Polycarbonate
Polyester
Polyethylene terephthalate (PET)
Bioplastics
Metal and Metal Composite Cards
Card Technologies
Magnetic Stripes
Smart Card Technologies
Optical Memory Cards
Security Technologies
Features produced in printing process
Techniques with printing inks
Inclusion in the substrate
Optically variable device (OVD)
authentication effects
Other technologies
Environmental Initiatives
ISO Environmental Standards
Certification Programs
ICMA Green EcoLabel Certification
Be one of the first members to become
ACE-A accredited and take the next
step in validating your expertise and
distinguishing you as an industry ex-
pert in advanced card technologies.
ace newsACE News, continued from page 27
30
To take the training, go to the ICMA Members Only site.
Once you are logged in you will see a link at the top
navigation labeled Training. Click that link and you
will be directed to the CITE information page.
Take the next step and enroll your employees
today. Provide a solid foundation of knowledge
in the processes, technologies and history of
the industry to help create a well-versed and
well-qualified workforce. Need help enrolling
your employees? Contact Michele Giovine at
[email protected] or call (609) 799-4900.
inCITE news
Implement an Employee Training & Development Program Today with ICMA’s CITE Program
ICMA’s online CITE training offers a certificate program for you to extend to your employee teams. Mem-
bers are able to go through the training module at no charge. However, the certificate gives the validation
and recognition of passing an exam with a $50.00 USD fee. Take the online exam and become a CITE
certificate holder if you receive a passing score of 70 percent or higher. Utilize this tool as part of your
organizations’ orientation process, employee continuing education and more! Once you have earned the
certificate, your company and employees will be listed in ICMA publications such as Card Manufacturing
and ICMA’s e-newsletter Inside.
This month’s CITE
excerpt: Chapter 9 — Industry Trade Associations
The focus of trade associations is to unite business-related
individuals and firms for the purpose of achieving common goals that
strengthen their industry. They most often provide a high quality environ-
ment for professional networking opportunities, enhancing overall business
environments and educating other industry members as well as the public
regarding activities and accomplishments within a particular sector.
Association activities are comprehensive, engaging executives and staff
in accounting, advertising, public relations, education, research,
government affairs and employer/employee relations.
C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
31w w w . i c m a . c o m
industry news
One-Third of Card-Present Transactions Globally Use EMV Chip
Technical body EMVCo released official
figures which demonstrate that one in
three of all card-present transactions
undertaken globally between July 2014
and June 2015 used EMV® chip technol-
ogy. Europe Zone 1 is close to full market
EMV chip deployment with 97 percent
of all card-based payments using EMV
technology. This is followed by Latin
America at 87 percent, and Africa and
the Middle East at 84 percent of payment
transactions EMV chip-enabled. Asia
showed significant growth with the
number of payments using EMV chip
technology increasing by 73 percent,
representing 34 percent of all card-present
transactions. Europe Zone 2 also saw
a substantial rise of 30 percent, to 65
percent of all face-to-face payments
based on EMV. The U.S. is just beginning
to establish its EMV infrastructure with
EMV chip payments accounting for less
than 1 percent of all transactions during
this reporting period. The data represents
both contact and contactless EMV chip
card-present transactions as processed
by EMVCo’s members, American Express,
Discover, JCB, MasterCard, UnionPay
and Visa. To qualify as an EMV chip
transaction, both the card and terminal
used during the payment must be EMV
chip-enabled.
ABN AMRO Converts All Customer Cards to Contactless
ABN AMRO has spent recent months
accelerating the rollout of new bank cards
to replace cards that were not contact-
less-ready. ABN AMRO has organised a
series of contactless payment initiatives
to celebrate this milestone. For example,
in November three crowdfunding cam-
paigns were held for churches where
regional clients could automatically
donate a euro via contactless payment.
Between 14 and 24 December, visitors
to ten railway stations were able try out
contactless payment during the evening
rush hour by making a contactless pay-
ment of one euro for serious request,
cardholders were able to experience how
fast, secure and easy contactless payment
is. The total amount raised through
their donations was announced on
24 December.
The number of bank cards that can be
used for contactless payments in the
Netherlands is increasing rapidly. The
payment terminals where this is possible
are also rising in number, with one in
every three terminals now equipped for
contactless payment. Combined with the
fact that contactless payment tends to
become the preferred option after the
client’s first experience, this is leading to a
rapid increase in the number of contact-
less payments. National data show that
the 100 millionth contactless payment in
the Netherlands was made.
Cash Still King Despite E-Payment Growth
Despite the proliferation of e-commerce
and the rise of payment cards worldwide,
cash is growing nearly as fast globally
as cashless payments. A new study found
cashless transactions in the aggregate
rose 7.6 percent annually from 2010 to
2014 to 417. But over the same period,
the volume of cash withdrawals from
ATMs rose 7.1 percent a year. Still, cash-
less transactions are steadily eroding
cash payments, with RBR finding pay-
ment cards accounted for 55 percent
of all cashless transactions last year, up
from 48 percent in 2010. Meanwhile,
checks declined from an 11 percent
share to 6 percent.
In total, cashless transactions grew 38
percent over the four-year period. In the
U.S. market, cashless payments grew
at a 2.6 percent compound annual rate
to 10.8 percent overall, while payment
cards took a 72 percent share, up from
60 percent. RBR also found cash remains
especially popular in Central Europe and
parts of Asia.
Discover Keeping on Pace with the Future of Mobile Commerce
If there’s one trend that’s stuck out in
2015—one that’s set the pace for what’s
to come in payments in 2016—it’s mobile
commerce. More specifically, mobile
payments. With major mobile pay players
emerging throughout the year, Discover
has recognized the need to bring its sup-
port to such technologies for the benefit
of its merchants and card members. The
rise of mobile commerce has also paved
the opportunity for how consumers
choose to interact and pay at businesses.
This has also created a trend where
enabling mobile commerce has become
a norm instead of a perk.
Discover itself has witnessed an increase
in the mobile wallet market, along with
more attention—and success of—loyalty
programs as a result. This has caused
the company to adjust its own business
strategies to match the trends. Parsons
noted that Discover has committed to
shifting its core aspects of its merchants
business to mobile and digital. During
2015, Discover announced partnerships
with many of the major mobile payment
players, including Apple Pay, Samsung
Pay and Android Pay—which was an im-
portant step for the company as payment
networks serve as the strongest link
between merchants and consumers. This
continued on page 32
32 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
aligns with Discover’s end goal to “pro-
vide customers the freedom, options and
simplicity of making mobile payments
with whatever method they choose.”
Alipay Launches Facial Recognition Login Option
Chinese internet payment system Alipay,
run by e-commerce company Alibaba,
has started providing consumers with a
facial recognition login option, Beijing
Daily reports. The technology achieved
a success rate of over 90 percent during
the experimental beta phase, Xinhuanet
reports. The technology is currently
available only on iOS-based and some
Android-powered smartphones.
Users can log-in by scanning their faces
with a smartphone in a place full of light.
A team in Alibaba’s subsidiary firm and
finance affiliate Ant Financial is devel-
oping the face recognition technology
for use with the Alipay online payment
service and Alipay Wallet.
China’s UnionPay Steps into Mobile Payments in Joint Venture with UK Startup Powa
On the heels of reports that Apple Pay
is gearing up for a February launch of
Apple Pay in China, the country’s biggest
credit card company has entered into a
joint venture with a mobile payments
startup out of the UK to take its own
steps into smartphone-based transac-
tions. UnionPay, the state-run company
that controls debit and credit card pay-
ments processing in China, has inked a
10-year deal with Powa Technologies, a
venture-backed company out of London
that initially developed a Square-like
dongle for payments before moving into a
wider omni channel commerce strategy.
UnionPay has some 1.3 billion credit
and debit card users, and is the world’s
biggest merchant acquirer, with some 6
million merchants under its wing. Powa
says the joint venture will first launch in
Q1 in Guangdong Province, which has
a population of 106 million. Initially, the
rollout will be to 100,000 merchants.
While companies like Apple, as well as
local companies Tencent and Alibaba
(which dominate online payments) are
looking to make headway in point-of-
sale transactions, Powa and UnionPay
are taking a different approach. The
strategic partnership—in which Powa
has a 49 percent share and UnionPay
51 percent—will focus initially on the
online-to-offline (“O2O”) market. That is
to say, consumers will be able to make
purchases of items by scanning codes in
stores, in printed media and online, with
point-of-sale transactions potentially
coming into play down the line, said Dan
Wagner, the founder and CEO of Powa.
West Africans to Have Biometric ID Cards
Free movement of persons, goods, inau-
guration of biometric identity cards and
their integration of West African countries
began on January 1, 2016. President of
ECOWAS Commission, Ambassador
Kadré Ouedraogo, said this at the end of
the 48th Ordinary Session of Authority of
Heads of States and Governments of the
commission in Abuja. The commission
would prevent dress codes that obstruct
identification of individuals by security
personnel in order to detect terrorists/
suicide bombers. Ouedraogo explained
that the implementation would be at
national levels and that their launch
expected to enhance free movement
and integration. He said the issuance of
the cards would be at the level of each
member state.
Representatives from Gambia, Ghana,
Guinea, Guinea Bissau, Mali, Nigeria,
Senegal and Togo all attended, while the
presidents of Niger, Sierra Leone, Cape
Verde and Liberia were represented.
Other participants included representa-
tives of United Nations, the European
Union, and members of the diplomatic
corps among other partner organisations.
A presentation of the specimen of the
ECOWAS Biometric Identity Card to the
Heads of States and Government was
also done by the commission’s president.
Parking Meters to Take Credit Cards in Italy
Italians will be able to pay their parking
fees with a direct debit or credit card
from July 1, 2016, under an amend-
ment to the 2016 budget bill approved
by the Lower House budget committee.
The amendment extends the obligation
to accept electronic payment to small
amounts except when this is “objectively
impossible” for technical reasons.
Dutch Operators Start Trial of Mobile Public Transport Card
Dutch operators KPN and Vodafone
and public transport operators in the
Netherlands confirmed the start of a trial
of mobile payments for public transport.
A group of customers will test having
the OV contactless public transport
card on their mobile phone for three
months. After the announcement of
the planned trial, volunteers signed
up quickly to participate. Each operator
will include 100 subscribers in the test.
Vodafone has integrated the OV card in
its Vodafone Wallet, while KPN will give
trial participants a new Sim with Secure
Element.
industry news
33w w w . i c m a . c o m
new members
ASSOCIATE MEMBER
Tianjin Boyuan New Materials Co., Ltd Steven Leewww.boyuanmaterials.com
Tianjin Boyuan New Materials was founded in 1997 and is
dedicated to aqueous polymer and nano functional materials
research, development and industrialization and supply
professional technical support. The company’s products are
mainly applied to plastic cards, digital imaging products,
functional film, catalyst carrier as well as environmental water
treatment and RFID.
AFFILIATE MEMBER
Eclipse Laboratories Brad Paulsonwww.eclipselaboratories.com
Eclipse Laboratories specializes in testing cards for ISO
compliance as well as all card durability tests established by
ANSI/INCITS B10. Eclipse actively participates at U.S. National
standards meetings organized by ANSI/INCITS which provides
the U.S. input to the International (ISO) standardization activities.
We’d love to hear from you!
Card Manufacturing contains feature articles, listings, events,
company news, industry announcements, association updates and
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Manufacturing also includes messages from key industry executives
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announcing new products or services, new hires, promotions,
major contracts and acquisitions, milestones, community activities,
case studies and any other industry news to Anna Lopez at [email protected].
• Do you have company information or accomplishments you want to share?
marketplace
members on the move
Travel Tags, Inc. Appoints Timothy Lebens, VP Sales and Marketing
Travel Tags, Inc. announces the appointment of Timothy
Lebens as vice president of sales and marketing. Mr.
Lebens brings more than 20 years of sales and marketing
experience to his new role and has a strong background in
strategic marketing, sales leadership and business develop-
ment. Lebens’s impressive track record includes cross-channel
marketing, brand strengthening, strategy development and
successfully bringing new products to market.
Barnes International ...............................13
Bilcare Research ....................................15
Cards & Payments Asia ..........................28
ITW Brand Identity ....................................7
Gans Ink .................................................23
Graph-Tech USA ......................................8
Magellan Consulting ...............................33
Mühlbauer High Tech International.........27
index of advertisers
Oasys Technologies ...............................29
Spartanics ..............................................25
Sun Chemical ...........................................2
VFP Ink Technologies .............. Back Cover
© 2016 ICMA. All rights reserved. Reproduction without permission is prohibited. Printed in U.S.A.
MarchCartes Afrique March 24-25, 2016
Marrakech, Morocco
AprilICMA EXPO co-located with the SCA Payments Summit April 4-7, 2016
Orlando, Florida, USA
Cards & Payments Asia April 20-21, 2016
Singapore
MayCards & Payments Middle East May 31 - June 1, 2016
Dubai, UAE
OctoberSmartCards Expo 2016 October 19-21, 2016
New Delhi, India
NovemberTrustech (CARTES) November 29 -
December 1, 2016
Cannes, France
2016
34 C A R D M A N U F A C T U R I N G | F E B R U A R Y 2 0 1 6
industry calendar
2016
2016
20162016
April 4-7, 2016
Loews Royal Pacific Resort
Orlando, Florida, USA
JOIN US FOR ICMA’S 2016 CARD MANUFACTURING & PERSONALIZATION EXPOJoin us for expanded content, exhibits and networking covering the full spectrum of cards and payments
ICMA’s 2016 Card Manufacturing & Personalization EXPO continues its tradition of being the industry’s only card production focused event. As the card manufacturing industry continues to evolve and change with emerging technologies, new equipment, efficient processes and more, ICMA is here to keep you informed with education and best practices as lasting takeaways. It is the perfect meeting place to network with potential clients, customers and industry colleagues, while taking advantage of our abundant educational opportunities.
ICMA AND SMART CARD ALLIANCE (SCA) CO-LOCATE ANNUAL EVENTS
The 2016 ICMA Card Manufacturing & Personalization EXPO and the Smart Card Alliance Payments Summit will fuse together the industry’s only global card manufacturing and personalization focused event with the leading forum for smart, secure payment technology, implementation and markets.
www.icmaexpo.com
Mark your calendar to join us April 4-7, 2016 in Orlando!
Go to www.icmaexpo.com for more information.
Register now!
www.icmaexpo.com
