the organizaton’s culture and values

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    REPORTED BY

    JHON BENEDICT REGINALDO

    JEMMALYN ARGARIN

    JEDHALYN MANDINGIADO

    Chapter 8:

    THE ORGANIZATONS

    CULTURE AND VALUES

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    INTRODUCTION

    Vision, mission and culture are inter-connected. Vision andmission are shaped by culture and culture comes alive

    through vision and mission.

    Vision and mission are the major external focus for ouractions. But an organization culture provides the underlying

    foundation for our actions and behavior.

    Values are the bedrock of corporate culture and the essenceof an organizations philosophy. They provide guidelines for

    working with the relating to one another.

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    ORGANIZATIONSCULTURE

    Shared values are standards by which members of anorganization collectively see as important.

    Declared values to which mere-lip service may be paid.

    Operative values that are actually put into practice anddeeply seated.

    Common Mindset or paradigm consists of asset of sharedassumptions or beliefs.

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    ORGANIZATIONSCULTURE

    Characteristics Behaviors cover a broad range of topics.Some key aspects include the following:

    Management Style

    Relationships

    Dress

    Symbols

    Image use of green to symbolize concern for theenvironment.

    Flag symbol of country.

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    ORGANIZATIONSCULTURE

    Peter and Watermanstates: Every excellent company westudied is clear on what it stands for, and takes the process

    of value-shaping seriously. In fact, we wonder whether it is

    possible to an excellent company w/o clarity on values and

    w/o having the right sort of values.

    Core organizational values are understandings about:

    a) What is the most important?

    b) How to treat other people?

    c) How to work together? Values provide an anchor when an organization or individual

    is buffeted by a storm of change.

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    ORGANIZATIONSCULTURE

    Peter and waterman stated that values will have atremendous impact on organization. They help to:

    1. Create an atmosphere of common purpose and trust.

    2. Clarify goals and ways will be achieved.

    3. Set priorities and sort out information overload.4. Provide a clear focus for performance and feedback.

    5. Indicate which behaviors are acceptable and appropriate and w/c

    are not within the organization.

    6. Specify how the organization wants to deal with and be perceivedby people outside the organization.

    7. Provide guidelines for selecting and orienting new members or

    employees who will not have to spend much time identifying and

    understanding organizational values.

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    DECLARED AND OPERATIVE VALUES

    According to Anthony DSouza, values also have two criticalparts:

    Intended or declared valuesexist in the corporationspolicies and mission statement.

    Operative values are lasting and are lived from day-to-dayby the members.

    There are the times when individuals or organizations publicly

    espouse such values:

    1. People are the most valuable assets.2. The customer is always right/king.

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    VALUES HELD AND PRACTICED

    CONSISTENTLY Consider the core values your organization holds or should hold. Here are

    some suggestions:

    E Excellence

    P Prosperity, Patience, Punctuality D Discipline

    U Unity G Good Governance

    P Pro-people E Effectiveness and Efficiency

    L Loyalty to God and Country Q Quality

    E Empowerment U Understanding and Goodwill

    A Accountability A Action-Oriented

    D Dignity and Dedication L Leadership

    I Integrity and Honesty I Innovations and Ingenuity

    N Nobility T Truthfulness

    G Generosity Y Youthfulness

    VALUES HELD AND

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    VALUES HELD AND

    PRACTICED CONSISTENTLYQ Quality

    U Understanding and Goodwill

    A Action-Oriented

    L Leadership

    I Innovations and Ingenuity

    T TruthfulnessY Youthfulness

    R Responsibility

    E Empathy

    L Love

    E Environmental Concern

    V Valor

    A Academic Freedom

    N Nationalism

    T Teamwork

    E Equality

    D Democracy

    U Uniqueness

    C Compassion, CommitmentA Accommodating

    T Temperance

    I Idealism

    O Openness

    N Negotiating

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    ORGANIZATIONS CORE VALUES

    Paul J. Meyer, Rex C. Houze and Randy Shechta They

    published book, Bridging the Leadership Gap (1998).

    The authors emphasize that highly effective leaders build

    their organizations on bedrock of three central values:stewardship, shepherdship, and a servants heart. Thesethree values form the basic foundation of effective leadership

    and are critical to the emergence of successful and winning

    organizations.

    When aspiring leaders strive to become stewards of human

    potential, they begin to achieve their own personal goals

    while making a unique contribution to the lives of their team

    members.

    ORGANIZATIONS CORE VALUES

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    ORGANIZATIONS CORE VALUES

    AND BELIEFS Values and beliefs of leadership are the shaping force of the

    entire organization.

    Lyle E. Schaller, in Getting Things Done,writes: The values

    of any organization control priorities, provide the foundation

    for formulating goals, and set the tone and direction of the

    organization.

    Examples of Core Corporative Values

    Herman Miller Inc: Its Corporate Values

    Herman miller Inc. is a leader in participative managementand has a clearly-defined set of corporate values:

    a)Innovation c) Participation e) Leadership

    b)Excellence d) Ownership

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    IBMs Values: the Foundation of Vision

    Tom Watson, Sr. was a man of grandiose vision dedicated to

    well-defined and fundamental values, probably the oldest and

    the best known in the world. They are:

    1) Respect for the individual: Respect for the dignity and the

    rights for each person in the organization.

    2) Customer Service: To give the best customer service of any

    company in the world.3) Excellence: The conviction that an organization should

    pursue all tasks with the objective of accomplishing them in a

    superior way.

    ORGANIZATIONS VA UES AND

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    ORGANIZATIONS VALUES-AND-

    BELIEFS STATEMENT A Values-and-Beliefs Statement is not a mission statement.

    Rather, it expresses the principles most important to the

    organization and is a powerful influence to energize, guide

    and align everyone in a common direction.

    Carefully-crafted core Values-and-Beliefs Statement can be

    used for the following purposes:

    As the fundamentals to which you may be held accountable

    by those who relate t you or deal with you, by those who care

    about you and by those whom you trust.

    As the foundation for consistent and appropriate decisions.

    As the filter which you evaluate the importance of

    opportunities or alternatives.

    As the basis from which your vision originates.