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The Power Is in Your Hands: Building a Marketing Layer Cake Sheila Scarborough Tourism Currents

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Page 1: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

The Power Is in Your Hands:Building a Marketing Layer Cake

Sheila ScarboroughTourism Currents

Page 2: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

What We'll Talk About You’re part of a multi-billion-dollar industry

Why you care about “the other guy”

5 ways to cross-promote online

Q&A@TourismCurrents

#AO2019

Page 3: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

You’re a big deal

Page 4: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Direct spending on leisure travel in the U.S. by

domestic and international travelers totaled $761.7

billion in 2018.Source: US Travel Assn

@TourismCurrents#AO2019

Page 5: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Leisure and business travel supported 9 million U.S. jobs in

2018Source: US Travel Assn

@TourismCurrents#AO2019

Page 6: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Want some of that $$$?

@TourismCurrents#AO2019

Page 7: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Partner up!

Page 8: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

A gentle reminder to partners….“It is the CVB or DMO’s

responsibility to get people to a destination; it is your

responsibility to get people through your door.”

@TourismCurrents#AO2019

Page 9: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Go, Team!

Page 10: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Build strength….Business by business, street by street, town by town, then....Your town & beyond!

@TourismCurrents#AO2019

Page 11: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Sanders Bumpy Cake from Michigan (courtesy libsciterp on Flickr CC)

5 Ways to Build an

Online Marketing

Layer Cake

for Your Business

Page 12: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

1) Get YOUR individual “cake layer” in order

@TourismCurrents#AO2019

Page 13: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

a) Claim your Google My Business listing

www.google.com/business

@TourismCurrents#AO2019

Page 14: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 15: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 16: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

b) Have a complete, active Facebook Page

@TourismCurrents#AO2019

Page 17: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Facebook Page Basics• Get the Page itself set up properly.• Update frequently. Follow a plan.• Short, punchy content that inspires & helps. Images & interaction are a must.

• Followers must care about what you have to say, & interact with/share it.

• Grow followers mostly organically, with some ads @TourismCurrents

#AO2019

Page 18: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Have a Great Facebook Page Cover Photo

Page 19: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 20: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 21: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Hard TruthIf partners don’t do the basics, it makes cross-

promotion a lot harder.@TourismCurrents

#AO2019

Page 22: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

2) Share & highlight

each other (pass the karma) @TourismCurrents

#AO2019

Page 23: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 24: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 25: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 26: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Create graphics that can be shared

Page 27: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Keeping Track of Tourism Partners• Create a Word doc with links to DMO & partner social media. Click & check often.

• Make one day a week “social share day” • Turn on Facebook “See First” & Instagram notifications for DMO/partner accounts.

• Set up a Twitter List.• Consider a private Facebook Group.

@TourismCurrents#AO2019

Page 28: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 29: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Keep thinking....

What do I know, & who else in my area needs to

know it, too?@TourismCurrents

#AO2019

Page 30: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

3) Always Try to Tag & Link

(it's like waving)@TourismCurrents

#AO2019

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Page 32: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 33: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
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4) Use & track hashtags

#AdventureTravel or #AdventureTours or #HikingLife or #OutsideIsFree

@TourismCurrents#AO2019

Page 36: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 37: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 38: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Do your hashtag researchbefore posting

Page 39: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 40: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 41: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

5) Plug into every possible local,

regional, state, & national asset

@TourismCurrents#AO2019

Page 42: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Your Tour Operator PartnersEvery CVB or DMO in the area

Nearby scenic byways, heritage highways, & themed trails

Main Street towns, merchant associations, Chambers of CommerceRegional & state DMOs

U.S. Travel & Brand USA@TourismCurrents

#AO2019

Page 43: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 44: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 45: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 46: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 47: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 48: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 49: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Example: Mississippi Music Tourism “Cake”

Brand USA “Hear the Music” campaign

Americana Music Triangle

Visit Mississippi state tourism organization

Mississippi Delta Tourism Association

Bridging the Blues music events

Town of Tunica – near MS Great River Road

Page 50: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Chocolate Peanut Butter layer cake (courtesy Edwin Bachetti on Flickr CC)

Page 51: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

5 Ways to Build Your Cake1) YOUR layer: Google My Biz & Facebook Page

2) Share & highlight each other

3) Always try to tag & link online

4) Use & track hashtags, esp. Instagram

5) Remember regional, state, national assets@TourismCurrents

#AO2019

Page 52: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion
Page 53: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

“This is your time. Now, go out there and take it.”

Page 54: The Power Is in Your Hands - America Outdoors · Online Marketing Layer Cake for Your Business. 1) Get YOUR individual “cake layer” in order @TourismCurrents. ... it makes cross-promotion

Thanks very much!

Sheila Scarborough

Tourism Currents

www.tourismcurrents.com