the power of social media

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Zürich | +41 44 254 6400 The Power of Social Media Alexandra Fulford @Pharmaguapa

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Zürich | +41 44 254 6400

The Power of Social Media

Alexandra Fulford

@Pharmaguapa

− 3 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Social media saves lives

− 5 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Let us follow a patient through her journey …

Patient has

symptoms

GP examines

patient

GP

misdiagnoses

patient

− 6 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

She will search for information …

− 7 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

…And she may proactively ask her network for help

− 8 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Better informed she returns to the doctors

GP examines

patient

Patient

diagnosed

Refer to

specialist

− 9 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Armed with her diagnosis she continues to look for

information …

− 10 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

But her doctor may only have informed her of the

key bits of treatment information

− 11 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Once diagnosed she may receive treatment …

Patient receives treatment

− 12 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

... And explore what her treatment options are

− 13 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

But what if there is no real treatment?

Patient receives treatment

− 14 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Then she may turn to social media to find trials …

− 15 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Or fundraise or lobby to improve her options

− 16 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

So what does this mean for pharma?

− 17 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Increase sales by increasing the patient pool

Patient has

symptoms

Drive patient

awareness

− 18 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Get patients on your products faster …

GP examines

patient

Provide diagnostic

support

− 19 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

… and in the process improve relationships with

HCPs

GP examines

patient

Refer to

specialist

Support HCP networking and use of

social media

− 20 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Improve patient outcomes and adherence

Patient

diagnosed

Provide HCPs and patients with disease

information and support

− 21 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Speed up research and development …

Patient receives

treatment

− 22 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

… and improve approval and access

Patient receives

treatment

Help empower patients to take action

− 23 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Enhance your corporate reputation

Be present

and provide

reputable and

valuable

information

− 24 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Social media is a truly powerful channel for all of us

Be part of

− 25 −© 2015 ZS Associates | CONFIDENTIAL SMI_The power of social media

Thank you!

For further questions or more information

please contact me:

[email protected]

@Pharmaguapa