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THE ROYAL COLLECTION TRUST Annual Report for the year ended 31 March 2009 Company limited by guarantee, registered number 2713536 Registered Charity number 1016972 Scottish Charity number SC 039772

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Page 1: THE ROYAL COLLECTION TRUSTLeonardo da Vinci,Portrait of a Young Woman, c.1485–90 (detail). This delicate metalpoint drawing was one of the highlights of the Royal Collection’s

T H E R O Y A L C O L L E C T I O N T R U S T

Annual Report for the year ended 31 March 2009

Company limited by guarantee, registered number 2713536Registered Charity number 1016972Scottish Charity number SC 039772

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Chairman of the Trustees

HRH The Prince of Wales, KG, KT, GCB, OM, AK, QSO, ADC

�••�

Deputy Chairman

The Earl Peel, GCVO

�••�

Trustees

Lady Shaw-Stewart

Mr Duncan Robinson, CBE, DL

Mr Peter Troughton

The Rt Hon. Christopher Geidt, CVO, OBE

Sir Alan Reid, KCVO

�••�

Director of the Royal Collection

Sir Hugh Roberts, KCVO, FSA

T R U S T E E S O F T H ER O Y A L C O L L E C T I O N T R U S T

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Chairman’s Foreword 5

Report of the Director of the Royal Collection 6

Custodial Control 11

Conservation 12Pictures 12Works of Art 13Royal Library and Print Room 15Royal Photograph Collection 16Royal Archives 16

Access and Presentation 17Buckingham Palace 17

The State Rooms 17The Queen’s Gallery 19The Royal Mews 19

Windsor Castle 20The Drawings Gallery 20Special Visits and Research Enquiries 20

Palace of Holyroodhouse 21The Queen’s Gallery 22

Historic Royal Palaces 22Loans from the Royal Collection 22

Interpretation 25Education 25Publishing 30Electronic Access 33

Accessions and Acquisitions 34

Trading Activities 36

Financial Overview 38

Summarised Financial Statements 40

AppendicesExhibitions and Loans 43

Royal Collection Exhibitions 43Combined Loans to External Exhibitions 44Section Loans to External Exhibitions 45

Staff of the Royal Collection 48External Appointments 48Staff Training and Development 48Staff Numbers 49

Staff List 50

C O N T E N T S

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The official sixtieth birthday photograph of HRH The Prince of Wales was taken by Hugo Burnand at Clarence House in February 2008. It shows His Royal Highness in the ceremonial uniform of the Welsh Guards and was included in the exhibition at Windsor to celebrate The Prince’s birthday, shown from May 2008 to February 2009.

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R E P O R T O F T H E D I R E C T O R O F T H E R O Y A L C O L L E C T I O N Sir Hugh Roberts

Throughout a very uncertain year, the worldwide economic recession has inevitably affected most

areas of tourism. Fortunately, however, the effects of this downturn on the principal activities of

the Royal Collection have been relatively limited, and visitor numbers to the residences have

remained stable. Numbers at Royal Collection exhibitions in London have been remarkably buoyant,

notably for the exhibition of Flemish paintings, Bruegel to Rubens, seen by just under 100,000 visitors

during the year.

The 2008 Summer Opening of Buckingham Palace exceeded all expectations, attracting more than

390,000 visitors – an average of 6,250 a day and one of the highest attendance figures seen since the first

opening of the Palace in 1993. The special display, which received much favourable media coverage, evoked

the most spectacular of all State ceremonies at the Palace by recreating a State Banquet in the Ballroom.

The dining-table and the buffets on either side of the room, specially lit with fibre optics, were laid with

The special State Banquet display in the Ballroom for the 2008 Summer Opening of Buckingham Palace.

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magnificent silver gilt from George IV’s Grand Service, intermingled with porcelain and flowers. A video

clip and large-scale photographs in an adjacent space showed some of the multitude of activities – from

preparing and cooking the food to folding the table-napkins and laying the table – that form part of the

complex preparations for a State Banquet. Market research – and the excellent results – showed once again

that visitors really value the opportunity to share the grandeur of a great royal State occasion, and they are

also intrigued by the behind-the-scenes activities that support such events.

This good outcome has enabled another substantial repayment of the bank borrowings incurred

during the rebuilding of the two Queen’s Galleries, while also allowing a continued steady flow of

investment in the aims and objectives of the Royal Collection Trust. Of these investments, the new

Collections Management System, developed in partnership with the National Trust, continued to occupy

centre stage on account of its complexity and the extent of the resources devoted to it in the last

12 months. This year has seen the completion of the final stages of user-acceptance testing, the migration

of data from the old system to the new, and the first live use. Early indications are promising, and the full

extent of the capacity of the new system will be thoroughly gauged during a programme of inventory

checks in the year ahead. Reaching this point has required intense and dedicated effort on the part of the

Royal Collection’s IT team and the suppliers, Serco.

Conservation has, once again, been at the forefront of the Department’s activity. Work in all sections

has concentrated heavily on preparing items for exhibition. In the Picture Studio, the programme has

included preparation for Van Dyck and Britain at Tate Britain and The Conversation Piece: Scenes of

Fashionable Life at The Queen’s Gallery, Palace of Holyroodhouse. In the newly enlarged Marlborough

Johan Zoffany, Queen Charlottewith her Children and Brothers,1772. This charming groupportrait records the visit of theQueen’s brothers in 1771 and isone of seven paintings by thisartist included in The ConversationPiece: Scenes of Fashionable Lifeat The Queen’s Gallery, Palace of Holyroodhouse.

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Leonardo da Vinci, Portrait of a Young Woman, c.1485–90 (detail). This delicate metalpoint drawing was one of the highlights of the Royal Collection’s travellingexhibition Ten Drawings by Leonardoda Vinci: An Exhibition to Celebrate theSixtieth Birthday of HRH The Prince of Wales, which was shown in Truro, Stirling, Aberystwyth andManchester in 2008–9. Record visitor numbers were registered ateach location. By the end of the tour,nearly 116,000 visitors had seen theexhibition.

House Workshops, preparation of works of art is well under way for the major forthcoming exhibition

Victoria and Albert: Art and Love, which will be shown at The Queen’s Gallery, Buckingham Palace, in

2010. This will be the first exhibition drawn entirely from the Royal Collection to study in detail the

extent and variety of Queen Victoria and Prince Albert’s artistic patronage, from their marriage in 1840

until the Prince’s untimely death in 1861.

Throughout the year, the exhibition programme in The Queen’s Galleries in London and Edinburgh

has provided visitors with much variety: the final months of Amazing Rare Things and Bruegel to Rubens in

London, and the two-part showing of The Art of Italy, followed by The Conversation Piece, in Edinburgh.

Preparations are well advanced for French Porcelain for English Palaces, which opens in London in May 2009

and coincides with the publication of Sir Geoffrey de Bellaigue’s magnificent three-volume catalogue

raisonné of the French porcelain in the Royal Collection. In the Drawings Gallery at Windsor Castle, the

special exhibition to mark the sixtieth birthday of The Prince of Wales continued for most

of the year and has now been succeeded by a display to mark the 500th anniversary of the accession of

Henry VIII. The touring exhibition of ten major drawings by Leonardo da Vinci, also marking The Prince

of Wales’s birthday, has completed its final showing at Manchester and has been seen by some 116,000

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visitors at four regional venues. At each gallery, the exhibition has attracted a substantial increase in

visitor numbers, making the point that, for certain exhibitions, less is very often more.

In addition to the Royal Collection’s own displays, a significant number of loans has been made

to exhibitions in the UK and abroad. Highlights have included an important group of furniture,

watercolours, porcelain and silver to Brighton Pavilion; French bronzes to France and to two locations in

the USA; and paintings and drawings by Canaletto to Italy. In total, 262 works from across the Collection

have been lent to 44 venues. A complete list of these loans can be found on pp. 43–7.

Access to the Collection has continued to be provided through high-quality exhibition catalogues

and catalogues raisonnés. These have included The Conversation Piece: Scenes of Fashionable Life by

Sébastien Slodtz, Mars, c.1700. One of 16 French bronzes lent to a major exhibition shown in Paris, New York and Los Angeles.

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Desmond Shawe-Taylor, and Ancient and Modern Gems

and Jewels in the Collection of Her Majesty The Queen by

Dr Kirsten Aschengreen Piacenti and Sir John

Boardman. In addition, new material (including both

the above catalogues) has been added to the

Collection’s electronic gallery (e-Gallery), accessible via

the Royal Collection website.

The Education section has seen much activity in

the year: more than 30,000 school visits, an expanded

schools’ programme, and workshops, study days and

seminars for adult audiences.

The year ahead promises to be no less challenging

than the last. Plans include a display at the Buckingham

Palace Summer Opening to mark the sixtieth

anniversary of the founding of the modern

Commonwealth. This will contain a selection of gifts of

all kinds presented to The Queen by Commonwealth

countries, film footage, photographs and a selection of

dresses, jewellery and insignia worn by Her Majesty

on Commonwealth tours. At The Queen’s Gallery

in London, an exhibition of French porcelain will

celebrate George IV’s world-famous collection of

Sèvres, and at The Queen’s Gallery, Palace of

Holyroodhouse, later in the year, there will be an

exhibition focusing on photographs recording Scott’s

and Shackleton’s expeditions to the Antarctic.

The Collection’s work has once again been most

helpfully supported by the non-executive members of

the board of Royal Collection Enterprises Limited

(Mrs Fiona Sale and Mr Tom Jenkins), and by the

valuable contributions of Mr Duncan Robinson and

Mr Peter Troughton, external Trustees of the Royal

Collection Trust, to the work of the Strategic

Development Committee. The contribution of Mr Troughton (Chairman) and Mr Nigel Turnbull to the

work of the Audit Committee is also most gratefully acknowledged.

As in previous years, this Report groups the activities of the Collection under six main headings, to

reflect the principal aims and objectives of the Royal Collection Trust. These aims and objectives are

summarised on the inside front cover of the Report and are the yardstick by which the Trustees of the

Royal Collection measure the year’s results, with particular reference to the Charity Commission’s

guidelines on public benefit. The financial information is confined to a summary, but the full financial

statements are available online (www.royalcollection.org.uk) or from the Registered Office, York House,

St James’s Palace, London SW1A 1BQ.

In 2009, extensive conservation work was carried out in the Paper Conservation Studio at Windsor on this large-scale preparatory study for Millais’s oilpainting The Eve of St Agnes. The sketch was drawn in oil, watercolour and chalk on paper which had become brittle. Both painting and drawing were acquired by Queen Elizabeth The Queen Mother, and were included in the Picture in Focus display in the Education Room at The Queen’s Gallery,Buckingham Palace.

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C U S T O D I A L C O N T R O L To ensure that the Royal Collection is subject to proper custodial control and that the works ofart remain available to future generations.

The long-awaited Collections Management System (CMS), developed in partnership with the National

Trust, has now been delivered. This has followed a significant period of testing and data preparation,

during which 5,672 items were added to the database, bringing the total number to 645,580. The new

system will provide a valuable enhancement to the existing functions of the database, and, once it is fully

operational, options for further development of the system will be examined.

Pending completion of the new CMS, inventory checks using the existing database have been carried

out at Buckingham Palace, Windsor Castle and Sandringham House. Members of the Library team

carried out inventory checks of incunabula in the Royal Library and of books at Osborne House,

Buckingham Palace and Hampton Court Palace. A project to produce digital inventory photographs of all

coins and medals in the collection was begun, and the contents of 123 solander boxes (approximately

2,800 drawings and watercolours) were checked in the Print Room.

In the Royal Photograph Collection, a total of 20,506 inventory numbers (RCINs) were allocated

during the year. The inventory of the collection of twentieth-century press photographs (transferred from

the Central Office of Information) was completed. Work was also undertaken on Queen Elizabeth

The Queen Mother’s photograph collection, official photographs of State Visits, the Marcus Adams

negatives and Queen Mary’s photograph albums.

Inventory support continued to be given to the authors of catalogues raisonnés in progress

(particularly Ancient and Modern Gems and Jewels in the Collection of Her Majesty The Queen and French

Porcelain in the Collection of Her Majesty

The Queen (both now published), and

Oriental Porcelain).

In the Royal Archives, the planned

migration to the new Archives Management

System of some 61,500 entries took place

in July. The new system is now in full use

for cataloguing, registering accessions,

logging conservation work, the movement

of archives and incoming enquiries. Work

has resumed on cataloguing nineteenth-

and twentieth-century Household and

Royal Family records.

A new display of robes and insignia of the Order of the Thistle was installed in 2008 in the Queen’s Lobby at the Palace of Holyroodhouse. Photographer: Shannon Tofts.

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C O N S E R V A T I O NTo ensure that the Royal Collection is maintained and conserved to the highest possible standardsand that visitors can view the Collection in the best possible condition.

P I C T U R E S

Fifty-three paintings received treatment in the Conservation Studio. A larger number were condition-checked

for exhibitions, external loans or in situ displays.

For the exhibition The Conversation Piece: Scenes of Fashionable Life, four paintings were fully treated

(A Music Party by De Hooch, and Grooms with Horses at Nijenrode Castle, Johann Ortt on Horseback Outside

the Gate of Nijenrode Castle and A Groom Assisting a Riding Master at the Manège by Hondecoeter) and ten

received conservation attention.

The full treatment of two paintings, begun last year, was completed: Pythagoras Advocating Vegetarianism

by Rubens and Snyders (included in the latest display of Treasures from the Royal Collection in The Queen’s

Gallery, Buckingham Palace; see p. 19) and the anonymous Family of Henry VII with St George and the Dragon

for the Henry VIII exhibition at Hampton Court Palace.

For the major exhibition Van Dyck and Britain at Tate Britain, to which The Queen lent seven paintings,

Lord George and Lord Francis Villiers by Van Dyck was fully cleaned and Lady Mary Villiers as St Agnes was

given conservation treatment. Conservation for other loans to external exhibitions included St Sebastian by

Parentino, Abdul Mejid, Sultan of Turkey by Wilkie and The Connoisseurs by Landseer.

Anon, Family of Henry VII with St George and the Dragon, 1503–9.This intriguing painting wasspecially conserved for the YoungHenry exhibition at Hampton Court,marking the 500th anniversary ofthe accession of Henry VIII.

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Full treatment in external conservation studios was completed on five paintings: Venice, Caprice View

of the Monastery of the Lateran Canons by Canaletto for the exhibition Andrea Palladio at the Royal Academy;

Charles II Dancing by Janssens for The Queen’s Gallery, Buckingham Palace; Frederick, Prince of Wales and

Augusta, Princess of Wales by Van Loo for the State Dining Room, Buckingham Palace; and Frederick, Prince

of Wales, with members of ‘La Table Ronde’ by Philips for the exhibition The Conversation Piece: Scenes of

Fashionable Life at The Queen’s Gallery, Palace of Holyroodhouse.

Thirty miniatures were condition-checked for inclusion in the forthcoming exhibition Victoria and Albert:

Art and Love at The Queen’s Gallery, Buckingham Palace, and 14 of these received conservation treatment by

an external conservator. In addition, 70 miniatures were given conservation treatment and 30 were fitted with

new glasses.

W O R K S O F A RT

A total of 190 works of art were fully conserved in the Marlborough House Workshops and in the

horological workshops. Much of the work was carried out for Royal Collection exhibitions, including

The Conversation Piece: Scenes of Fashionable Life (seven picture frames) and the forthcoming Victorian

exhibition, or for loans to exhibitions elsewhere. In the latter category, a pietra dura cabinet by Adam

Weisweiler (see illustration above), probably acquired by George IV in 1792, was prepared for loan to the

exhibition Art of the Royal Court at the Metropolitan Museum of Art in New York, and 16 seventeenth-

Pietra dura cabinet by Adam Weisweiler, c.1780, conserved in the Marlborough House Workshops prior to exhibition in Art of the RoyalCourt at the Metropolitan Museum of Art, New York.

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and eighteenth-century French bronze statuettes and groups were cleaned and treated for the major

exhibition Bronzes français / Cast in Bronze shown at the Louvre, the Metropolitan Museum of Art, New

York, and, later in 2009, the J. Paul Getty Museum, Los Angeles.

In a collaboration with conservators from Historic Royal Palaces, the Armourer oversaw the

reinstatement of approximately 1,000 weapons in the King’s Guard Chamber at Hampton Court Palace,

following a year’s conservation and recording work by a subcontracted team. At the same time, a further

965 weapons were taken down for conservation. The Armourer also undertook further work on the Swords

of State from the Regalia in the Tower of London, and cleaned, conserved and recorded three funerary

helms (the earliest dating to the fourteenth century) from St George’s Chapel, Windsor.

A new workspace for large objects, with direct and

level vehicular access, was added to the Marlborough

House Workshops by the incorporation of a redundant

garage. Concurrently, the woodworking machinery was

reinstalled in a separate area. Her Majesty The Queen

marked the completion of this project with a visit on

10 December, taking the opportunity to inspect work

in progress on objects selected for the forthcoming

Victorian exhibition. These included the Travancore

Throne, which was the centrepiece of the Indian section of

the Great Exhibition of 1851; the gilded and painted case

of a piano made for Queen Victoria in 1856; and the series

of ‘Highlander’ candelabra made by Winfield & Co., with

In December 2008 Her Majesty The Queen visited the Marlborough HouseWorkshops to see the new workspace and to inspect work in progress.

Part of the west wall of theKing’s Guard Chamber,Hampton Court Palace,following the reinstatementof 1,013 weapons afterconservation.

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Minton figures designed by Landseer. The conservation of a suite of German stag-horn seat furniture and

a set of large French gilt-bronze torchères made for Buckingham Palace by Barbedienne of Paris, was

undertaken in outside workshops. Marlborough House staff also visited Balmoral and Osborne House for

condition reporting, photography and packing work in connection with the same exhibition.

The workshop of the Superintendent of the Royal Collection at Hampton Court Palace was relocated

to make way for the re-presentation of Henry VIII’s Council Chamber, and the Armourer’s base at

Windsor was also relocated and improved.

A further 156 items of furniture were treated as part of the ongoing cycle of maintenance undertaken

by the Master of the Household’s ‘C’ Branch, whose projects included the complete overhaul of the

bench-seating in the Ballroom at Buckingham Palace, originally supplied by Johnstone and Jeanes in 1856.

R OYA L L I B R A RY A N D P R I N T R O O M

The Bindery staff completed work on two important manuscripts. The fifteenth-century Holyrood Ordinal

(see p. 21) was cleaned and repaired prior to re-display at the Palace of Holyroodhouse. A small

manuscript notebook of possible literary projects written by Samuel Johnson, entitled Designs, was

re-bound in the manner of the original following conservation. An old pasting-down of one leaf on to

another was lifted to reveal text hidden for 250 years. Extensive conservation and re-binding was also

completed on Aurora Australis. This important volume, dated 1908, is a de-luxe copy of the first book

produced entirely in Antarctica and has a unique binding made from a packing case of ‘Venesta’

(a precursor of plywood). Each copy is known by the commodity originally contained in the packing case

– in this case, mock turtle soup. The work involved taking the volume apart and developing an innovative

style of expanding joint to allow more flexibility. This book will be included in the Antarctic exhibition

later in 2009.

Approximately 1,400 books have been conserved with the help of two long-term volunteers. Of these,

566 were refurbished at Buckingham Palace during a summer project by a team of seven volunteers, and

the remainder were treated at Windsor. In addition, about 50 volumes were refurbished prior to inclusion

in exhibitions and displays in royal residences.

Conservators spent three days at Osborne House training two museum handlers and six volunteers

in book refurbishment techniques for use in the maintenance of Royal Collection books at Osborne. Two

members of staff from the Chatsworth House Trust spent three days at Windsor learning refurbishment

techniques.

In the Bindery, work was also completed on the manufacture of one slip case and one drop-back box,

made for presentation volumes to be given during Her Majesty’s State Visit to Turkey in 2008, and the

State Visit of the President of the United Mexican States in 2009.

Treatment was completed on a total of 98 items from the Print Room. Of these, 62 were conserved,

including ten prints, 25 watercolours, seven drawings and 18 architectural plans; 83 were mounted;

and 35 were permanently framed. The architectural plans were conserved by four students from the

BA Conservation course at Camberwell College of Arts, the University of the Arts London, during a

two-week work placement. Work for Royal Collection exhibitions included one oil sketch on paper by

Millais (see p. 10) for The Queen’s Gallery, Buckingham Palace; two drawings, one watercolour and one

A N N U A L R E P O R T 2 0 0 9 1 5

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manuscript for HRH The Prince of Wales: An Exhibition to Celebrate His Sixtieth Birthday; ten items for

Henry VIII: A 500th Anniversary Exhibition (both shown at the Drawings Gallery, Windsor Castle); and

five for the forthcoming Victorian exhibition. Five watercolours, three prints and one document were

prepared for temporary displays, and 29 items for hanging in royal residences.

Thirty-nine items were conserved or mounted and framed for loan to external venues, including two

drawings and 16 watercolours for the Château de Compiègne, five watercolours and one gouache for

Nottingham and Edinburgh, one collage, two drawings and one print for Kew Palace, three drawings

for Bruges, three for Welshpool, one drawing each for Bologna, Frankfurt, Leeds and Lucca, and one print

for London (the National Portrait Gallery).

A project with Historic Royal Palaces to conserve the prints hanging in Queen Charlotte’s Cottage,

Kew Gardens, was begun in February 2009, and is being carried out by an external conservator.

R OYA L P H O T O G R A P H C O L L E C T I O N

Treatment was completed on 46 photographs and five albums. Nine photographs were mounted for

HRH The Prince of Wales: An Exhibition to Celebrate His Sixtieth Birthday and five were mounted for loan

to Welshpool. Work began on the preparation of

photographs for three forthcoming Royal Collection

exhibitions: The Heart of the Great Alone: Scott,

Shackleton and Antarctic Photography; Fenton and

Cameron: Early British Photographs from the Royal

Collection; and the Victorian exhibition. A survey of

photograph albums was completed.

R OYA L A R C H I V E S

The conservation of 11 Victorian folders was

completed and work continued on conserving

George III’s essays and on bills for Frederick, Prince

of Wales. Re-bound books included a further volume

of the diary of King George V, letters from Prince

Albert to Baron Stockmar, a volume of Queen

Victoria’s private accounts and papers relating to the

Albert Memorial. Thirty-five items were conserved

in preparation for temporary displays.

Alexandra, Princess of Wales (later Queen Alexandra), King Christian IX of Denmark, Prince Edward of York, and King George I of the Hellenes, 1898. Gelatin silver print, with pencil. Lent to the exhibition Queen Alexandra at PowyslandMuseum, Welshpool, in 2008.

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A C C E S S A N D P R E S E N T A T I O NTo ensure that as much of the Royal Collection as possible can be seen by members of the public;that the Collection is presented and interpreted so as to enhance the public’s appreciation andunderstanding; and that access to the Collection is broadened and increased (subject to capacityconstraints) to ensure that as many people as possible are able to view the Collection.

Access to the Royal Collection is provided in various ways, including:

• the regular opening to the public of the Official Residences of Her Majesty The Queen (managed by

the Royal Collection Trust); of the private residences containing works from the Royal Collection

(managed by the Private Estates); of the unoccupied residences (managed by the Historic Royal

Palaces Trust); and of Osborne House (managed by English Heritage);

• changing exhibitions at The Queen’s Galleries and in the Drawings Gallery, Windsor;

• online access via the e-Gallery;

• the publication of books and catalogues on the Collection for both academic and general-interest

audiences;

• the loan of works of art to other organisations for public exhibition.

B U C K I N G H A M PA L A C E

The State Rooms

The State Rooms were open for 63 days from 29 July to

29 September (2007: 63 days) and attracted more than

394,000 visitors, an average of 6,250 per day (2007: 360,000

visitors; average of 5,715 per day). The substantial increase

in numbers (22.4 per cent above budget and 9.6 per cent

above the prior year) was due in large part to the popularity

of the special display of a State Banquet, the central event

of a State Visit to Great Britain by a foreign Head of State.

The dining-table in the Ballroom was laid with 97 place-

settings (abridged from the standard 167 in order to allow

safe circulation by visitors) and a magnificent arrangement

of plate from George IV’s Grand Service (see p. 6). Sèvres

biscuit porcelain figures and English and French porcelain

services were incorporated among almost 2,000 objects on

The Mercury and Bacchus candelabrum, 1809–17, by Paul Storr, was part of the State Banquet display during the 2008 Summer Opening ofBuckingham Palace.

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the table. The presentation involved close collaboration between the curatorial and exhibition staff of the

Royal Collection and the staff of the Master of the Household’s department responsible for the plate and

china pantries. In the Annexe adjoining the Ballroom, which plays an important part in the service of a

State Banquet, visitors watched a film of preparations

for recent banquets, while the audio guide included the

voices of members of the Master of the Household’s

department describing their roles.

Temporary displays of material from the Royal

Collection and the Royal Archives were mounted in the

State Rooms for The Queen’s guests at themed

receptions for members of the Hospitality sector (in

May) and for members of the Healthcare professions (in

November). In March 2009 a selection of items was

shown for the State Visit of the President of the United

Mexican States. Items from each of these displays were

included on the Royal Collection’s e-Gallery.

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Queen Mary (consort of King George V) was closely involved in the Queen’s Institute of District Nursing, and on the fiftiethanniversary of the Institute’s foundation she inspected 2,000 nurses from the west terrace of Buckingham Palace in June 1937. This photograph, from one of Queen Mary’s photograph albums, formed part of the display of items from the Royal Collection and Royal Archives exhibited at the Healthcare reception at Buckingham Palace in November 2008.

This gold brooch was presented to The Queen by President Echeverríaduring the State Visit to Mexico in February 1975. It was among theitems included in the display for the incoming State Visit by PresidentCalderón of Mexico in March 2009.

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The Queen’s Gallery

The Gallery was open for 345 days in the year to 31 March 2009 and attracted 194,000 visitors. Amazing

Rare Things: The Art of Natural History in the Age of Discovery was shown from 14 March to 28 September

2008 and attracted 122,000 visitors. This was followed by Bruegel to Rubens: Masters of Flemish Painting,

from 17 October 2008 to 26 April 2009, which drew 97,250 visitors. Both exhibitions were accompanied

by changing displays of Treasures from the Royal Collection. The painting The Eve of St Agnes (1863) by

Sir John Everett Millais, together with an accompanying preparatory sketch, constituted the Picture in

Focus display in the Education Room (see p. 10).

The Royal Mews

The Royal Mews was open to visitors between 15 March and 30 October 2008, and re-opened on

28 March 2009 (14 fewer days than the previous year). In 2008–9, visitor numbers were 153,000

(1 per cent below the previous year), once again reflecting the continuing success of the Royal Day Out

ticket and the strong performance of the Summer Opening of Buckingham Palace.

The newly conserved painting, Pythagoras Advocating Vegetarianism, by Sir Peter Paul Rubens and Frans Snyders, during installation inThe Queen’s Gallery, Buckingham Palace, in October 2008.

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W I N D S O R C A S T L E

Visitor numbers at Windsor Castle and Frogmore House

totalled 959,000 in 2008–9, a decline of 4.4 per cent on

the previous year, due in part to the effect on tourism

of the worsening worldwide financial crisis. For the

Christmas season, Queen Victoria’s sleigh was shown in

St George’s Hall.

Items from the Royal Collection and the Royal

Archives were displayed in the Royal Library for

The Queen’s guests in April 2008 and for The Prince of

Wales’s guests in June 2008, and a special display was set

out in the Green Drawing Room for the private farewell

visit by President and Mrs George W. Bush on 15 June.

A selection of material relating to Queen Elizabeth

The Queen Mother and the Castle of Mey was shown

at Frogmore House on 1 May for a visit by the Castle of

Mey supporters.

The Drawings Gallery

In addition to the changing display of Old Master

drawings, the exhibition Royal Weddings 1840–1947 (to

celebrate the sixtieth wedding anniversary of The Queen

and The Duke of Edinburgh) ran to 11 May 2008. HRH

The Prince of Wales: An Exhibition to Celebrate His Sixtieth

Birthday was shown from 16 May 2008 to 22 February 2009.

The Gallery then closed for maintenance work prior to re-

opening on 8 April with a further selection of Old Master

drawings and Henry VIII: A 500th Anniversary Exhibition.

Special Visits and Research Enquiries

Visitors to the Royal Library in the course of the year included the wife of the President of Slovenia, with

the Slovenian Ambassador and his wife, in preparation for The Queen’s visit to Slovenia; and the Italian

Ambassador and his wife. In the summer, senior partners from KPMG, together with their guests,

attended a sponsors’ event in the China Museum, followed by a tour of the Library and State

Apartments; and in September 2008 the Royal Librarian welcomed eight European Royal Librarians to

Windsor, with visits to Frogmore and to the various sections of the Royal Library and Archives. Special

group visits were also paid to the Royal Library and Archives by the participants of the 2008 Royal

Collection Studies course, and by the senior curators and patrons of the High Museum of Art, Atlanta.

The Royal Archives and Royal Photograph Collection put on joint displays in the Round Tower for

archivists from the South-East Region of the Society of Archivists.

This photograph, taken at Balmoral at the start of The Queen’s reign, was included in the exhibitionHRH The Prince of Wales: An Exhibition to Celebrate His Sixtieth Birthday in the Drawings Gallery,Windsor Castle, from 16 May 2008 to 22 February2009. It was also included in the Royal Collectionpublication Charles, Prince of Wales: A BirthdaySouvenir Album.

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The Royal Library received 28 individual researchers, amounting to 44 research days in total. Works

from the Royal Library and Print Room were put on display in the Upper Library for 13 special group

visits (amounting to some 295 visitors), including staff from the Chapter Archives at St George’s Chapel,

the Society of Bookbinders, the Oxford Bibliographical Society and the Windsor Festival Schools’

competition prize-winners. The Print Room received visits from 135 individual researchers, and from

groups of students from Reading University, the Courtauld Institute and Summer School, The Prince of

Wales’s Drawing School and Regent’s American College. A total of 35 individual researchers consulted

the Royal Photograph Collection. Additional group visits, for which displays were set out, included

students from the Sotheby’s Institute MA in History of Photography and the University of London

SOAS Asian Art Diploma course.

The archivists dealt with 1,354 postal, telephone and e-mail enquiries requiring a written response

(1,324 in 2007–8), of which 439 were genealogical, 744 general and 171 were for information required by

the Royal Household. Seventy-two researchers visited the Royal Archives, carrying out 413 research days

(70 and 336 in 2007–8).

PA L A C E O F H O LY R O O D H O U S E

Visitor numbers to the Palace of Holyroodhouse totalled 217,000 in 2008–9. Although a 3 per cent decline

on 2007–8, this was a relatively good performance in a mixed year for visitor attractions in Scotland.

A new display on the Order of the Thistle, including a mantle and insignia, was installed in the Queen’s

Lobby at the end of the Great Gallery (see p. 11), and the fifteenth-century Holyrood Ordinal

(see illustration below) was displayed in Mary, Queen of Scots’ Outer Chamber following extensive

conservation and research.

Special visits were paid by The Lord High Commissioner, his Suite and Guard; the Mary Stuart

Society; members of the Scottish Parliament; staff from the Stirling Smith Art Gallery; and members of

The Queen’s Ecclesiastical Household.

The mid-fifteenth-centuryHolyrood Ordinal was returnedto public view at the Palace of Holyroodhouse in November2008, following cleaning and conservation in the Royal Bindery at Windsor. The manuscript was in dailyuse in the Abbey of Holyrooduntil the mid-sixteenth century.The tooled leather covering, on the original oak boards,dates from around 1500. It appears to be one of theearliest surviving Scottishbindings.

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The Queen’s Gallery

The exhibition The Art of Italy in the Royal Collection, shown to considerable acclaim in London in 2007–8,

was transferred to Edinburgh in two stages – The Renaissance from 25 April to 26 October 2008, and

The Baroque from 13 November 2008 to 8 March 2009. The two showings attracted a total of more than

53,000 visitors. The most recent exhibition, The Conversation Piece: Scenes of Fashionable Life, opened on

27 March 2009.

H I S T O R I C R OYA L PA L A C E S

The management of the unoccupied residences (which contain large and important sections of the Royal

Collection) is the responsibility of Historic Royal Palaces (HRP). Working with colleagues at HRP,

curatorial, conservation and administrative staff from the Royal Collection are closely involved in a

number of projects, currently including the conservation and re-display of the weaponry in the King’s

Guard Chamber at Hampton Court (see p. 14), the ongoing exhibitions marking the 500th anniversary

of the accession of Henry VIII, and the plans to improve the presentation and interpretation of

Kensington Palace and the Crown Jewels at the Tower of London.

L O A N S F R O M T H E R OYA L C O L L E C T I O N

Pictures

Eighty-four pictures and six miniatures were lent to 20 exhibitions in the USA, Belgium, Italy, France,

Germany, Austria and the UK. Among the most significant loans this year were the six paintings by

Van Dyck to Tate Britain, including the life-size equestrian portrait of Charles I and the group portrait of

the King and Queen with their two eldest children (‘The Greate Peece’).

Works of Art

Fifty-two items were lent to exhibitions in 14 locations, including France, Canada, Australia, Switzerland,

the USA and the UK. The largest and most complex loan has been that of the 16 French bronzes to

the Louvre, the Metropolitan Museum, New York, and (later in 2009) to the J. Paul Getty Museum,

Los Angeles.

Royal Library, Print Room and Royal Photograph Collection

One hundred and thirty-two drawings and watercolours, one sketchbook, two prints, eight photographs

and one photograph album, five fans, one medal and two documents from the Royal Archives were

loaned to 27 exhibitions at venues across the UK, Europe and the USA. Highlights included a loan of

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OPPOSITE: Sir Anthony Van Dyck, George Villiers, 2nd Duke of Buckingham, and Lord Francis Villiers, 1635, painted for Charles I;conserved during the year and lent to the exhibition at Tate Britain, Van Dyck and Britain.

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20 drawings (with two paintings) by Canaletto to the exhibition Canaletto e Bellotto: L’arte della veduta

in Turin; 17 watercolours and a fan (with seven paintings and two works of art) to the exhibition

Napoléon III et Victoria at the Château de Compiègne; and 16 watercolours by Maria Sibylla Merian to the

exhibition Maria Sibylla Merian and Daughters: Women of Art and Science at the J. Paul Getty Museum,

Los Angeles.

Royal Collection Travelling Exhibitions

Bruegel to Rubens: Masters of Flemish Painting was exhibited at the Royal Museum of Fine Arts of Belgium,

Brussels, between the two showings at The Queen’s Galleries in Edinburgh and London. Ten Drawings

by Leonardo da Vinci: An Exhibition to Celebrate the Sixtieth Birthday of HRH The Prince of Wales, which

opened at the Royal Cornwall Museum, Truro, on 10 May 2008, attracted a total of 116,000 visitors.

The showings of the exhibition at Stirling, Aberystwyth and Manchester all enjoyed numerous school

visits and record attendance figures for the galleries concerned.

Jean-Baptiste-Fortuné Fournier, Queen Victoria’s Drawing Room at St-Cloud in August 1855. This watercolour was among the large group of Royal Collection items included in the exhibition Napoléon III et Victoria at the Château de Compiègne from October 2008 to January 2009.

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I N T E R P R E T A T I O NTo ensure that the Collection is presented and interpreted so as to enhance the public’sappreciation and understanding.

Visitors’ understanding and appreciation of the works of art in the Royal Collection is enhanced by

a range of interpretation:

• audio tours (in eight different languages at Buckingham Palace, Windsor Castle and the Palace of

Holyroodhouse), which are included in the cost of admission to all sites;

• guided tours, included in the cost of admission at the Royal Mews, Frogmore House and

Clarence House;

• a programme of BSL-interpreted and lipspeaking guided tours for deaf and hearing-impaired visitors,

and verbal-description guided tours for blind and partially sighted visitors;

• education centres, with facilities for school parties;

• guidebooks (also multi-language), catalogues and books about the works of art in the Royal Collection;

• the online e-Gallery, which provides digital access to over 5,600 items from the Collection.

Investment in interpretation for visitors this year has included the development of an audio tour to

accompany the exhibition The Conversation Piece: Scenes of Fashionable Life and the updating of audio tours

at Windsor Castle, the Palace of Holyroodhouse and Buckingham Palace to reflect changes in the display

of works of art along the visitor routes. The first annual programme of BSL-interpreted and lipspeaking

guided tours took place at all four London sites, Windsor Castle and the Palace of Holyroodhouse. Verbal-

description guided tours were given for blind and partially sighted visitors to the Summer Opening of the

State Rooms, the Royal Mews and The Queen’s Gallery, Buckingham Palace. Further events for blind and

partially sighted people, in collaboration with Artlink, were held at The Queen’s Gallery, Palace of

Holyroodhouse.

The Royal Collection again took part in the annual market research benchmarking scheme run by the

Association of Leading Visitor Attractions (ALVA). The ALVA survey is conducted in three waves, and

the individual site results are measured against the average score of all participating organisations

(currently more than 30). The key indicators of visitor satisfaction were within the following ranges:

Overall enjoyment +1.1 to +1.7; Value for money +0.8 to +1.4 (Excellent (+2) Good (+1) Just OK (0)

Poor (−1) Very Poor (−2)).

E D U C AT I O N

Schools and Families

The number of primary and secondary school groups visiting the Official Residences has increased to

more than 30,000 in the last year. A regular programme of teachers’ evenings and a new schools’ leaflet

helped to raise awareness of the resources available for school groups. New schools’ programmes included

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a series of poetry and painting workshops for secondary schools, based on The Eve of St Agnes by

J.E. Millais, a Picture in Focus display in the Education Room at The Queen’s Gallery, Buckingham

Palace. Successful joint school-visit partnerships continued with the Scottish Poetry Library, Edinburgh

Castle and the Windsor Museums Service.

The regular programme of family activities during the school holidays was expanded with the

introduction of new activity trails and family guided tours. Highlights of the last 12 months included a

demonstration of the materials and techniques of conservation by the Marlborough House conservators

at The Queen’s Gallery, Buckingham Palace (see illustration opposite); the creation of a giant siege scene

during the Big Draw at Windsor Castle; family tours of the paintings in the State Apartments at

Windsor; and a special event at the Palace of Holyroodhouse to coincide with St Andrew’s Day.

Adults

The thirteenth annual Royal Collection Studies Summer School, based for the first time at Cumberland

Lodge in Windsor Great Park, took place in September 2008, organised (as in previous years) by the

Attingham Trust and directed by Giles Waterfield. The 30 participants came from 13 countries, and

approximately three-quarters were supported by scholarships funded through the Attingham Trust.

The majority of the lectures and visits over the ten-day course were given or led by Royal Collection

curatorial staff.

The education programme for the two parts of The Art of Italy exhibition at The Queen’s Gallery,

Palace of Holyroodhouse, included a series of evening lectures given by Royal Collection curators and

Family groups taking part in the Big Draw art workshops held in the Moat Education Room, Windsor Castle, in October 2008.

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conservators, a joint study day with the National Galleries of Scotland, and a practical art course.

Research seminars, organised with the Visual Arts Research Institute, Edinburgh, and the University of

Edinburgh’s Centre for Medieval and Renaissance Studies, were held during the exhibition.

A joint study day with the Wallace Collection accompanied Bruegel to Rubens: Masters of Flemish

Painting at The Queen’s Gallery, Buckingham Palace. A study afternoon for Fine Art and History of Art

undergraduates from Wimbledon College of Art, the Courtauld Institute of Art and Kingston University

gave students the opportunity to talk to the exhibition’s curators.

Lectures and Talks given by Staff

Rea Alexandratos (Dal Pozzo Project Co-ordinator) gave a number of gallery talks in connection with the

Amazing Rare Things exhibition at The Queen’s Gallery, Buckingham Palace.

Julia Bagguley (Database Cataloguer, Works of Art) spoke on Commonwealth gifts at Cumberland

Lodge.

Al Brewer (Paintings Conservator) gave a talk on ‘The structure of panel paintings, the causes of damage

to them and appropriate treatments’ to the Institute of Conservation (Icon) Stone and Wall Paintings

Group at Hampton Court Palace.

A demonstration ofconservation techniques andmaterials by conservators from the Marlborough HouseWorkshops, at The Queen’sGallery, Buckingham Palace.

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Claire Chorley (Paintings Conservator) spoke on Boy with a Pipe attributed to Titian at a research

seminar in connection with The Art of Italy exhibition at The Queen’s Gallery, Palace of Holyroodhouse.

Beth Clackett (Database Cataloguer, Works of Art) spoke at the Kensington Dolls’ House Festival on

Queen Mary’s Dolls’ House.

Deborah Clarke (Assistant Curator, Palace of Holyroodhouse) gave tours of The Art of Italy exhibitions

at a Teachers’ Evening and for the World Monuments Fund, and gave introductions to the exhibitions

during two private views. She also spoke on the exhibitions to Gallery staff and organised the two research

seminars and study day for university staff and curators from around Scotland.

Martin Clayton (Deputy Curator of the Print Room) gave a public lecture and spoke at two research

seminars on The Art of Italy exhibitions at The Queen’s Gallery, Palace of Holyroodhouse. He gave further

public lectures in connection with the exhibition Ten Drawings by Leonardo da Vinci at Truro, Stirling and

Aberystwyth, and a number of gallery talks in connection with Amazing Rare Things at The Queen’s

Gallery, Buckingham Palace.

Steven Davidson (Horological Conservator, Windsor Castle) lectured on clocks at Windsor Castle to the

University of the Third Age in Suffolk, the Friends of Bushey Museum and Imatra School in Finland.

Rosanna de Sancha (Paintings Conservator) spoke on Pythagoras Advocating Vegetarianism with Desmond

Shawe-Taylor at The Queen’s Gallery, Buckingham Palace, and gave a talk at the Wallace Collection study

day on Masters of Flemish Painting, Rubens and Snyders: A Fruitful Collaboration.

Alan Donnithorne (Head of Paper Conservation) spoke on the conservation and mounting of the

Leonardo drawings in the Royal Collection at a seminar held at the Biblioteca Ambrosiana, Milan, to

discuss the future conservation of the Leonardo drawings from the Codex Atlanticus.

Sophie Gordon (Curator of the Royal Photograph Collection) presented a paper on ‘Photography at

Vijayanagara’ to the Sons of Light seminar, and gave a lecture entitled ‘Princely India’ to postgraduate students,

on photography and the creation of an image in Princely India, both at the University of London, SOAS.

Kate Heard (Assistant Curator of the Print Room) lectured on ‘A glazing scheme for Archbishop

Stafford’ at St Andrews’ Medieval Research Seminar, and on ‘“Much more a matter of trade than of art”:

embroidery in late medieval England’ at the British Archaeological Association and the Oxford History

of Art Research Seminar.

Kathryn Jones (Assistant Curator, Works of Art) spoke on Commonwealth gifts at Cumberland Lodge,

and to the Silver Society at Buckingham Palace on the Grand Service and the State Banquet.

Sabrina Mackenzie (Publishing Assistant; formerly Database Cataloguer, Prints and Drawings) gave

several talks in connection with the Royal Weddings exhibition in the Drawings Gallery at Windsor, and

spoke to the Castle of Mey Supporters at Frogmore House.

Jonathan Marsden (Deputy Surveyor of The Queen’s Works of Art) lectured on French bronzes for the

French Porcelain Society in London, and again (in connection with the exhibition Bronzes français / Cast

in Bronze) at the Louvre, Paris, and at the Metropolitan Museum of Art, New York.

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Stephen Patterson (Head of Collections Information Management) lectured on ‘The Stuart insignia,

their travels and travails’ to the Jewellery History Society and on the new Collections Management

System to the students of the Museum Studies Department at the University of Leicester.

Jane Roberts (Librarian and Curator of the Print Room) gave the introductory talk at the Windsor

Festival Literary Weekend, and lectured on ‘The treasures of the Royal Library’ to the Dorset Natural

History and Archaeological Society.

Jennifer Scott (Loans Officer and Assistant Curator, Paintings) spoke on the exhibition Bruegel to Rubens:

Masters of Flemish Painting on several occasions at The Queen’s Gallery, Buckingham Palace, at the

Summerleaze Gallery, Wiltshire, at Christie’s Education, for NADFAS at the Cavalry and Guards Club,

and at Westminster School. She spoke on ‘Tudor paintings’ for the Embroiderers’ Guild at Hampton

Court Palace; on ‘The art of the Tudor courts’ for the Art Fund at the Wallace Collection; on ‘Royal

portraits’ at the Royal College of Physicians, Edinburgh; on ‘Charles I and the art of collecting’ at the

National Gallery; on ‘The image of kingship: Henry VIII’ at Hampton Court Palace; on ‘European

portrait painting’ for the Art Fund at Chester University; and on ‘History through art: the Southern

Netherlands 1500–1648’ at the Wallace Collection study day on Masters of Flemish Painting. She also led

a study day on ‘The art of Georgian collecting’ at Kew Palace.

Desmond Shawe-Taylor (Surveyor of The Queen’s Pictures) lectured on The Art of Italy for NADFAS at

the National Gallery of Scotland; on The Conversation Piece: Scenes of Fashionable Life at Magdalene

College, Cambridge; on ‘What is the Baroque?’ at the joint Royal Collection/National Gallery of

Scotland study day; and on Pythagoras Advocating Vegetarianism with Rosanna de Sancha at The Queen’s

Gallery, Buckingham Palace.

Christopher Stevens (Superintendent of the Royal Collection, Hampton Court Palace) spoke on the work

of the Hampton Court Palace Salvage Team at a one-day seminar at Gloucestershire Archives.

Tabitha Teuma (Paintings Conservator) gave a talk on ‘The Family of Henry VII with St George and the

Dragon: a dynastic statement’ for the British Association of Paintings Conservator-Restorers at the Art

Workers Guild, Bloomsbury, and at the Hamilton Kerr Institute, Cambridge.

Jane Wallis (Furniture Conservator) spoke on recent projects to students at London Metropolitan

University.

David Wheeler (Senior Furniture Conservator) spoke on recent projects to the AGM of the Institute of

Conservation (Icon) Gilding Section.

Lucy Whitaker (Assistant Surveyor of The Queen’s Pictures) spoke at the two research seminars on

The Art of Italy exhibition and on ‘Caravaggio: a question of attribution. The Calling of Saints Peter and

Andrew and Boy Peeling Fruit’ with Rupert Featherstone, Director of the Hamilton Kerr Institute,

Cambridge, at The Queen’s Gallery, Palace of Holyroodhouse.

Rhian Wong (Print Room Assistant) spoke at the Windsor staff and residents’ view of HRH The Prince

of Wales: An Exhibition to Celebrate His Sixtieth Birthday in the Drawings Gallery, Windsor Castle.

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P U B L I S H I N G

Among the highlights of the year’s publishing programme was The Conversation Piece: Scenes of Fashionable Life,

published in March 2009, the first Royal Collection exhibition catalogue to integrate digital photography

into the production process. The previous paintings catalogue, Bruegel to Rubens: Masters of Flemish

Painting, has sold more than 6,200 copies. Both catalogues were written by Desmond Shawe-Taylor.

Other books published during the year included Ten Drawings by Leonardo da Vinci, by Martin

Clayton, which accompanied the touring exhibition organised to celebrate the sixtieth birthday of

HRH The Prince of Wales; Charles, Prince of Wales: A Birthday Souvenir Album, compiled by Jane Roberts

and Rhian Wong in connection with the exhibition in the Drawings Gallery at Windsor Castle; and For

the Royal Table: Dining at the Palace, compiled by Kathryn Jones to accompany the special display for the

2008 Summer Opening of Buckingham Palace. Mr Marshal’s Flower Book, published in April 2008, has

proved to be one of the Royal Collection’s most popular titles, selling more than 5,000 copies in its first

year; as reported last year, Penguin Studio has produced a co-edition for sale in the USA. This attractive

book follows the Royal Collection’s 2000 publication of The Florilegium of Alexander Marshal at Windsor

Castle by Prudence Leith-Ross. Treasures: The Royal Collection, edited by Jane Roberts, was published in

September 2008. Based on the large exhibition catalogue produced for the re-opening of The Queen’s

Gallery, Buckingham Palace, in 2002, this book provides an overview of one of the most important art

collections in the world, and an introduction to some of the greatest masterpieces in the Collection.

Royal Collection Publications exhibited at the London and Frankfurt Book Fairs in March and

October 2008, and attended the College Art Association conference in Los Angeles in February 2009.

Sales of both licensed and co-editions have extended to Queen Elizabeth II: A Birthday Souvenir Album,

Noble Hounds and Dear Companions and

For the Royal Table: Dining at the Palace. The

third of these titles has followed the success

The English (2007) and German (2009) editionsof Noble Hounds and Dear Companions. The latterwas published by Elisabeth Sandmann Verlag,which has licensed German editions of two furthertitles in this format.

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of the previous two, with more than 8,000 copies

sold since its publication in July 2008.

Work is well under way on the publication that

will accompany this year’s Summer Opening

display, Queen & Commonwealth: The Royal Tour.

Also well advanced is the book that will accompany

the Royal Collection exhibition The Heart of

the Great Alone: Scott, Shackleton and Antarctic

Photography. The format of this book is modelled

on that of Amazing Rare Things: The Art of Natural

History in the Age of Discovery, and includes an

introduction and commentaries by the Antarctic

explorer David Hempleman-Adams. Amazing Rare

Things continues to sell strongly, and a paperback

edition will shortly be available for the first time to

the general book trade. Co-editions and licensing

sales have helped compensate for increased print

costs in 2008–9 (caused mainly by currency fluctuations), and some headway has been made in reaching

new markets by concluding an agreement with Heritage House for the trade distribution of the Royal

Collection’s guidebook titles. In addition, all Royal Collection publications can now be purchased via the

Royal Collection website.

On the academic publishing side, the catalogue raisonné of Ancient and Modern Gems and Jewels in the

Collection of Her Majesty The Queen was published in October 2008. Sales have reflected the critical

success, and it is likely that the catalogue will sell out within a year of publication.

Editorial and production work focused on the

definitive catalogue raisonné French Porcelain in the

Collection of Her Majesty The Queen by Sir Geoffrey

de Bellaigue. This three-volume work will be

published in May 2009, to coincide with the

opening of an exhibition at The Queen’s Gallery,

Buckingham Palace.

Work is ongoing on four other catalogues

of paintings and works of art in the Collection –

Victorian Miniatures, Oriental Porcelain, Sculpture,

and Arms and Armour. Research and editorial

work has continued on the project to publish the

Paper Museum of Cassiano dal Pozzo (1588–1657),

For the Royal Table: Dining at the Palace was published in July2008 to accompany the special display for the 2008 SummerOpening of Buckingham Palace.

Cameo of Claudius, sardonyx, AD 43–5, from the collection ofCharles I. From the catalogue raisonné Ancient and Modern Gemsand Jewels in the Collection of Her Majesty The Queen by KirstenAschengreen Piacenti and John Boardman, published in 2008.

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3 2 A N N U A L R E P O R T 2 0 0 9

a collection of some 10,000 drawings and prints dispersed between the Royal Library at Windsor, the

British Library, the Institut de France and various other public and private collections. Martin Clayton,

Luigi Guerrini and Alejandro de Ávila completed work on the fifteenth volume, Flora: The Aztec Herbal,

a catalogue of a manuscript commissioned around 1626, which will be published in 2009–10. Several

further volumes in the series are currently in preparation.

Royal Collection Publications has become, by invitation, a member of the Motovun Group

Association. This organisation offers access to numerous European art publishers and a great deal of

expertise in the fields of children’s publishing and new technologies.

In addition to the Royal Collection publications mentioned above, the following publications by staff

of the Royal Collection appeared during the year:

Sophie Gordon: ‘Orientalism and photography’ (review), in History of Photography, 32:1, spring 2008;

‘Presenting an image: princely photography in India’, in Rosie Llewellyn-Jones, ed., Portraits in Princely

India 1700–1947, Mumbai, 2008; ‘The colonial project and the shifting gaze’, in Marg, 59:4, June 2008;

‘The Royal Tour in India’, in The Journal of the Asian Arts Society of Australia, 17:3, September 2008;

‘Greenlaw and his successors’, in G. Michell, ed., Vijayanagara: Splendour in Ruins, Ahmedabad, 2008;

‘The colonial project and the shifting gaze’, in G. Sinha, ed., Art and Visual Culture in India, Mumbai,

2009.

Kate Heard: Review of Nigel Morgan, The Douce Apocalypse, in Bodleian Library Record, XX, for 2007;

Report on the conference on late-medieval vestments at the Abegg-Stiftung, Riggisberg, in Textile History,

XXXIX (1), May 2008; reviews of David King, The Stained Glass of St Peter Mancroft, and of Maria Hayward,

Dress at the Court of King Henry VIII, in Journal of the British Archaeological Association, CLXI, 2008.

Jonathan Marsden: Sixteen catalogue entries and an essay: ‘The international taste for French bronzes’,

in Bronzes français / Cast in Bronze (exh. cat.), Paris, 2008; ‘Wiedergefunden: das Portrait Herzog Wilhems

V. von Bayern für sein Grabmal’ (with Dorothea Diemer), in Kunst Chronik, 62:4, April 2009.

Hugh Roberts: Forewords to: the reprint of the Catalogue of Indian Arms at Marlborough House, Cambridge,

2008; and Terence Camerer Cuss, The English Watch, 1585–1970: A Unique Alliance of Art, Design and

Inventive Genius, Woodbridge, 2008.

Jennifer Scott: ‘Master strokes. Bruegel to Rubens: Masters of Flemish painting’, in NADFAS Review,

autumn 2008.

Lucy Whitaker: Chapter 7 in Forty Years of Christ Church Picture Gallery: Still One of Oxford’s Best Kept

Secrets (exh. cat.), ed. Jacqueline Thalmann, Oxford, 2008.

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A N N U A L R E P O R T 2 0 0 9 3 3

E L E C T R O N I C A C C E S S

Website and e-Gallery

During the year, four exhibitions were added to the e-Gallery: HRH The Prince of Wales: An Exhibition to

Celebrate His Sixtieth Birthday, A State Banquet at Buckingham Palace, Ten Drawings by Leonardo da Vinci and

The Conversation Piece: Scenes of Fashionable Life. Additions were made to the existing web features for the

exhibitions The Art of Italy and Amazing Rare Things. Web exhibitions accompanied the publication of

Ancient and Modern Gems and Jewels in the Collection of Her Majesty The Queen and the re-display of the

newly conserved Holyrood Ordinal at the Palace of Holyroodhouse. The special displays at Buckingham

Palace for the Healthcare reception in November 2008 and for the Mexican State Visit in March 2009

were also added to the website. The e-Gallery was made available to the Museum of Fine Arts of Belgium,

Brussels, for the showing of Bruegel to Rubens: Masters of Flemish Painting. Microsites were created for the

online education pages. Digital access to the Royal Collection increased: there are now more than 5,600

items online, including more than 2,700 paintings and miniatures.

All the e-Gallery exhibitions were presented on the kiosks at The Queen’s Galleries in London and

Edinburgh and at the Drawings Gallery at Windsor Castle, and on the Royal Collection website. The

website was further enhanced with the introduction of integrated real-time online ticketing in June 2008,

a Picture Library download facility for researchers and academics in December 2008, and a new online

shop in March 2009.

King George VI’s copy, in his own hand, of his letter to the Prime Minister, Winston Churchill, on 2 June 1944, requesting him not to participate in Operation Overlord (the D-Day landings). Both men wished to witness this event, but there were strongobjections to their doing so. The King had to write firmly to his Prime Minister when it seemed that the latter was determined to go. This document is included in the Royal Archives section of the British Monarchy website, re-launched in February 2009.

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3 4 A N N U A L R E P O R T 2 0 0 9

A C C E S S I O N S A N D A C Q U I S I T I O N STo ensure that appropriate acquisitions are made when resources become available, to enhance theCollection and displays of exhibits for the public.

R OYA L L I B R A RY

Three manuscripts, around 50 printed books and several sets of coins or medals were received as gifts. Two

illuminated manuscripts were presented to The Queen by Sir Claude Hankes on the occasion of the Service of

Thanksgiving to mark 660 years of the Order of the Garter, and the sixtieth anniversary of the installation as

members of the Order of The Queen and The Duke of Edinburgh. One manuscript, originally presented to

Queen Elizabeth I in 1592 by William Dethick, Garter King of Arms, contains the arms of the Knights of the

Garter appointed by Edward IV. The other contains those of the current members of the Order. The third

manuscript is a poem, ‘The Queen’s Beasts’ by U.A. Fanthorpe, set to music by Martin Lessons as a

commission for the Bolton Festival Choir and Orchestra to celebrate The

Queen’s eightieth birthday.

Coins and medals acquired include two proof sets, one in gold, of

the 2008 currency coins, with the new reverse designs based on the

Royal Arms, presented by the Royal Mint; and a specimen of a £5 coin

commemorating the sixtieth anniversary of the British Commonwealth,

presented by the Commonwealth Mint and Philatelic Bureau. Gifts to

The Queen during her State Visit to Turkey in May 2008 included a medal

commemorating Mustafa Kemal Ataturk, presented by the President and

Mrs Gül, and a copy of The Holy Qur’an, presented by the Imam of the

Green Mosque in Bursa. On her State Visit to Slovakia in October 2008,

The Queen received a replica of an 1847 British coin from the Prime

Minister, an Encyclopaedia of Slovakia and the Slovaks from the Deputy

Prime Minister, and a box of medals depicting Slovak castles from the

Minister for Foreign Affairs. The Queen was also given two specimens of

the Canadian Victoria Cross, a new medal inaugurated in 2008, together

with a special commemorative medallion.

Among printed books received during the year were Miles Jebb’s

The Lord-Lieutenants and their Deputies (London, 2007); histories of

Magdalen and University Colleges, Oxford; Government of the Global

Village by Sir Daniel Williams, retiring Governor General of Grenada;

and a biography of Sir Hugh Worrell Springer, former Governor General

of Barbados, presented by his son.

A copy of the third volume of the South Polar Times, a facsimile of

the monthly newsletters of Scott’s Antarctic expedition, covering April to

November 1911, was purchased by The Queen to complete the Royal

Library’s set.

Illustration in the third volume of the South Polar Times, purchased inFebruary 2009. All three volumes ofthe South Polar Times will be includedin the Royal Collection’s Antarcticexhibition, The Heart of the GreatAlone: Scott, Shackleton and AntarcticPhotography, to be shown at The Queen’s Gallery, Palace ofHolyroodhouse, from October 2009to April 2010, and in London thefollowing year.

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A N N U A L R E P O R T 2 0 0 9 3 5

P R I N T R O O M

An archive of material (sketches, working drawings, correspondence, etc.) by Sir Hugh Casson and his firm,

relating to projects at Windsor Castle, Buckingham Palace and Sandringham House between 1956 and 1980,

was presented by Sir Hugh Casson’s family. A copy of Derek Linstrum’s monograph on Sir Jeffry Wyatville,

interleaved with original drawings by Wyatville, correspondence (historical and modern), etc., was presented

by the family of Professor Linstrum.

Six drawings from the collection of Cassiano dal Pozzo (a razorbill; a spiny lobster; two citrons; liquorice;

great knapweed), dispersed from the collection in the early twentieth century, were purchased by The Queen.

A colour lithograph by Barbara Lloyd entitled The Coronation Coach, 1953, was purchased by The Queen.

R OYA L P H O T O G R A P H C O L L E C T I O N

Gifts included an album of photographs of Lipizzaner horses presented to

The Queen in the course of the State Visit to Slovenia and Slovakia, and five

albums of photographs from The Queen’s State Visit to Turkey in May 2008.

A photograph by Bert Hardy of Princess Elizabeth on her wedding day

(reproduced here) was purchased.

R OYA L A R C H I V E S

A group of letters to William, Duke of Clarence, principally from his family,

1772–1820s, was purchased. Among the gifts were a letter from John Baker,

a naturalist who accompanied the Prince of Wales to Egypt in 1869 (gift of

Dr Peter Baker); Journal of the Magic Circle, giving an account of The Prince

of Wales’s visit to the Magic Circle in 1975 (gift of Mr Tim Reed); and

a highly decorated programme for Their Majesties’ visit to Crewe in 1913

(gift of Mr Clifford Taylor).

Office of Sir Hugh Casson, Waterloo Chamber, Windsor Castle:scheme for redecoration, c.1974.Photostat with crayon, watercolourand gold paint. This design was one of a number from the studio of the late Sir Hugh Casson presented to The Queen by Sir Hugh Casson’s family in 2008.

Bert Hardy, Princess Elizabetharriving at Westminster Abbey withKing George VI, on her weddingday, 1947. ©Getty Images.

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3 6 A N N U A L R E P O R T 2 0 0 9

T R A D I N G A C T I V I T I E S

R E TA I L

The Royal Collection’s retail activities finished the year exceeding targets by £400,000 (4.4 per cent) and

the previous year by £347,000 (3.8 per cent). As visitor numbers were up 7,000 (0.4 per cent) on the

previous year, this represents an increase in spend per visitor of 3.6 per cent.

Most of this increase was driven by an excellent performance in all the London shops, but notably

those at The Queen’s Gallery and in Buckingham Palace Road. These two locations benefited from

increased numbers of overseas visitors in the second half of the year.

Off-site business was, as anticipated, below that of the previous year. The wholesale business is

beginning to benefit from the Royal Collection’s attendance at the Frankfurt Gift Fair, and the new online

shop, launched in March 2009, is already producing an increase in sales through the website. Royalty

payments are now coming through from the licensing arrangement with Designers Guild, which came

into effect in 2008, and further partnerships are planned.

Despite exchange-rate pressures, margins have remained at 59 per cent. It is anticipated, however,

that significant cost-price increases will put this margin under some pressure in the year ahead.

A selection of items from the range of china with armorial decoration introduced for the 2008 Summer Opening of Buckingham Palace.

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A N N U A L R E P O R T 2 0 0 9 3 7

C AT E R I N G

Palace of Holyroodhouse

Catering sales at the Palace of Holyroodhouse were 13 per cent below the previous year, with 4.2 per cent

fewer visitors and one less month’s trading. During the year, the decision was made to outsource the

catering operation at the Palace of Holyroodhouse, and Charlton House was appointed to take over

the management of the café from 1 March 2009. It is anticipated that this arrangement will best

guarantee the café’s future growth and development.

Buckingham Palace

In 2008 a trial was undertaken to provide catering during the Summer Opening of the State Rooms.

A small selection of light refreshments was served from a temporary structure in the garden, near the

Palace shop. In spite of an extremely wet summer, over £200,000 of sales were achieved, and valuable

lessons were learnt about delivering a high-quality offer in an extremely busy environment. This

experience will guide decisions on future catering developments.

P H O T O G R A P H I C S E RV I C E S

The sale of reproduction rights for the use of material in television programmes and publications

continued to be the principal source of income for the Picture Library. In line with general practice,

images may be downloaded without charge for academic and charitable use. More than 5,600 images are

now available online (1,500 have been added in the year), and more images are added on a monthly basis.

Major projects undertaken in the year have included new photography of the Crown Jewels for a

forthcoming joint publication with Historic Royal Palaces, and photography of material for the following

Royal Collection publications: For the Royal Table: Dining at the Palace; The Conversation Piece: Scenes of

Fashionable Life; The Heart of the Great Alone: Scott, Shackleton and Antarctic Photography; Queen &

Commonwealth: The Royal Tour; and Victoria and Albert: Art and Love. Photography was also undertaken for

the online exhibition accompanying the Henry VIII exhibition in the Drawings Gallery at Windsor

Castle, and for the special displays for the Healthcare reception and for the State Visit of the President

of the United Mexican States at Buckingham Palace.

Photographic material was also supplied to the following for projects about Henry VIII: Historic

Royal Palaces, the Royal Armouries, the British Library, Lion Hudson, Museum of Richmond, Constable

and Robinson, Folio Society, HarperCollins, Gray Publishing, Random House, the Society of Antiquaries

of London, Time Team, the BBC and Channel 4.

The Picture Library once again exhibited at the Frankfurt and London Book Fairs and attended the

Picture Buyers’ Fair.

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F I N A N C I A L O V E R V I E W

Incoming Resources

The summarised financial statements set out on pages 41–2 indicate that the Royal Collection increased

its incoming resources by £1,158,000 (3.8 per cent), from £30,284,000 in 2007–8 to £31,442,000 in

2008–9. This was achieved despite an overall increase in visitor numbers of only 7,000 (0.4 per cent),

from 1,986,000 to 1,993,000.

The growth in admissions income of £969,000, from £20,379,000 to £21,348,000, is therefore largely

attributable to higher admission charges and changes in the visitor mix.

Despite the small increase in visitor numbers, income from retail, catering and photographic services

amounted to £9,620,000 (2007–8: £9,328,000), due largely to strong sales in The Queen’s Gallery shop

at Buckingham Palace, which has benefited from the increase in visitors to the two exhibitions in 2008–9

and the growth in overseas visitors to London in the second half of the year.

Charitable Expenditure

Expenditure on charitable activities increased by £1,134,000 (5.7 per cent), from £20,045,000 in 2007–8

to £21,179,000 in 2008–9. The main component of charitable expenditure is staff costs (£8,609,000),

which increased on average by 5.2 per cent in 2008–9.

Net Incoming Resources and Cash Flow

The Trust’s net incoming resources, before recognising the pension scheme actuarial loss of £2,500,000,

amounted to £802,000 (2007–8: £1,519,000). Accordingly, net bank borrowings reduced by £0.7 million,

from £5.7 million at 31 March 2008 to £5 million at 31 March 2009, thereby exceeding the Trust’s target

of an annual reduction of at least £0.5 million.

3 8 A N N U A L R E P O R T 2 0 0 9

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F I V E -Y E A R C O M PA R I S O N

2004–5 2005–6 2006–7 2007–8 2008–9£000 £000 £000 £000 £000

Admissions income (including Gift Aid) 14,651 15,935 19,814 20,379 21,348

Retail and café sales 7,341 7,683 9,151 9,056 9,473

Charitable expenditure 15,777 16,749 18,959 20,045 21,179

Net incoming/(outgoing) resources (before actuarialgain/(loss) recognised in pension scheme) (655) (451) 2,234 1,519 802

Capital expenditure 390 477 621 1,412 688

Visitor Performance IndicatorsVisitor numbers (000) 1,797 1,792 2,054 1,986 1,993

Admissions income per visitor £8.15 £8.89 £9.65 £10.26 £10.71

Retail spend per visitor (on-site only) £3.55 £3.61 £4.02 £4.17 £4.32

I N C O M E A N D A D M I S S I O N N U M B E R S F O R T H E Y E A R

Admission numbers2008–9 2007–8 2008–9 2007–8

£000 £000 000 000

Windsor Castle and Frogmore House– admissions 9,999 10,004 959 1,003– shop sales 2,315 2,325

Buckingham Palace Summer Opening – admissions 5,657 4,952 394 360

– shop sales 1,972 1,997

The Queen’s Gallery– admissions 1,460 1,133 194 158– shop sales 2,052 1,636

The Royal Mews – admissions 847 798 153 155

– shop sales 742 765

Clarence House– admissions 147 172 20 25 – shop sales 78 101

Palace of Holyroodhouse– admissions 2,115 2,174 273 285– shop and café sales 1,128 1,241

Other retail income (including on-site) 1,186 991

Publishing 176 248

Photographic services 147 272

Gift Aid 1,123 1,146

Other income 298 329

31,442 30,284 1,993 1,986

A N N U A L R E P O R T 2 0 0 9 3 9

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S U M M A R I S E D F I N A N C I A LS T A T E M E N T S

S TAT E M E N T B Y K P M G L L P T O T H E R OYA L C O L L E C T I O NT R U S T ( ‘ T H E C H A R I T Y ’ )

We have examined the summarised financial statements set out on pages 41 to 42, which are contained

within the charity’s non-statutory Annual Report (‘Annual Report’). The summarised financial

statements are non-statutory accounts prepared for the purpose of inclusion in the Annual Report.

This statement is made, on terms that have been agreed with the charity, solely to the charity in order to

meet the requirements of Accounting and Reporting by Charities: Statement of Recommended Practice

revised 2005. Our work has been undertaken so that we might state to the charity those matters we have

agreed to state to it in such a statement and for no other purpose. To the fullest extent permitted by law,

we do not accept or assume responsibility to anyone other than the charity for our work, for this

statement or for the opinions we have formed.

Respective Responsibilities of Trustees and A uditors

The Board of Trustees has accepted responsibility for the preparation of the summarised financial

statements. Our responsibility is to report to the charity our opinion on the consistency of the

summarised financial statements on pages 41 to 42 within the Annual Report with the statutory

Annual Report and Accounts.

We also read the other information contained within the Annual Report and consider the implications for

our report if we become aware of any apparent misstatements or material inconsistencies with the

summarised financial statements.

Basis of Opinion

We conducted our work having regard to Bulletin 1999/6 The auditor’s statement on the summary financial

statement issued by the Auditing Practices Board for use in the United Kingdom. Our separate report on

the charity’s statutory Annual Report and Accounts for the year ended 31 March 2009 describes the basis

of our statutory audit opinion on those Accounts.

Opinion

In our opinion, the summarised financial statements set out on pages 41 to 42 are consistent with the

statutory Annual Report and Accounts for the year ended 31 March 2009. We have not considered the

effects of any events between the date on which we signed our report on the full statutory Annual Report

and Accounts 12 June 2009 and the date of this statement.

KPMG LLP

Registered Auditor

Chartered Accountants

8 Salisbury Square, London EC4Y 8BB

4 0 A N N U A L R E P O R T 2 0 0 9

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2009 2008£000 £000

INCOMING RESOURCES

Incoming resources from generated funds:

Retail, catering and photographic services 9,620 9,328Investment income 37 22

9,657 9,35 0

Incoming resources from charitable activities:Access 21,216 20,263Presentation and interpretation 309 364Conservation – 10

21,525 20,637

Other incoming resources:Other income 260 297

Total incoming resources 31,442 30,284

RESOURCES EXPENDED

Cost of generating funds:Retail, catering and photographic services 8,907 8,166

Charitable activities:Access 13,370 12,859Presentation and interpretation 3,554 3,175Exhibitions 2,200 2,069 Conservation 1,381 1,430Custodial control 674 512

21,179 20,045

Governance costs 121 117

Other resources expended:Donation 333 337Pensions finance charge 100 100

433 437

Total resources expended 30,640 28,765

Net incoming resources 802 1,519Actuarial gain/(loss) recognised in pension scheme (2,500) 1,300

Net movement in funds (1,698) 2,819

Fund balances at 1 April 2008 11,810 8,991

Fund balances at 31 March 2009 10,112 11,810

S U M M A R Y C O N S O L I D A T E D S T A T E M E N T O F F I N A N C I A L A C T I V I T I E S

for the year ended 31 March 2009

A N N U A L R E P O R T 2 0 0 9 4 1

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2009 2008£000 £000

Fixed assetsTangible assets 20,359 21,416

Current assetsStock and work in progress 1,821 1,445Debtors 1,115 898Cash at bank and in hand 252 293

3,188 2,636

Creditors: amounts falling duewithin one year (6,335) (7,442)

Net current liabilities (3,147) (4,806)

Total assets less current liabilities 17,212 16,610

Creditors: amounts falling due aftermore than one year (3,000) (3,000)

Net assets excluding pension liability 14,212 13,610

Pension liability (4,100) (1,800)

Net assets including pension liability 10,112 11,810

Income fundsRestricted 497 516Unrestricted 13,715 13,094

14,212 13,610

Pension reserve (4,100) (1,800)

Total funds 10,112 11,810

These are not statutory accounts, but a summary of information relating to both the Statement of FinancialActivities and the Balance Sheet. They may not contain sufficient information to allow for a full understandingof the financial affairs of the charity. For further information, the full annual statutory accounts, the Auditor’sreport on those accounts and the Trustees’ Annual Report should be consulted. Copies of these can be obtainedfrom the Director of the Royal Collection, York House, St James’s Palace, London SW1A 1BQ.

The annual statutory accounts were approved on 12 June 2009 and have been delivered to the Charity Commissionand the Registrar of Companies. The accounts have been audited by a qualified auditor, KPMG LLP, who gavean audit opinion which was unqualified and did not include a statement required under section 237 (2) and (3)of the Companies Act 1985.

The summary financial statements of the Royal Collection Trust were approved by the Trustees on 12 June 2009and were signed on their behalf by:

Mr Peter Troughton Trustee Sir Alan Reid Trustee

S U M M A R Y C O N S O L I D A T E D B A L A N C E S H E E T

as at 31 March 2009

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R OYA L C O L L E C T I O NE X H I B I T I O N S

The Queen’s Gallery, Buckingham PalaceAmazing Rare Things: The Art of Natural History in the Age of Discovery14 March – 28 September 2008129 drawings, prints and watercolours2 books1 map

Bruegel to Rubens: Masters of Flemish Painting17 October 2008 – 26 April 200951 paintings

The Ballroom, Buckingham PalaceFor the Royal Table: A State Banquet at Buckingham Palace29 July – 29 September 2008A selection of more than 2,000 pieces of silver gilt and porcelain

The Queen’s Gallery, Palace of HolyroodhouseThe Art of Italy in the Royal Collection: The Renaissance25 April – 26 October 200834 paintings42 drawings9 books

The Art of Italy in the Royal Collection: The Baroque13 November 2008 – 8 March 200931 paintings43 drawings8 books

The Conversation Piece: Scenes of Fashionable Life27 March – 20 September 200936 paintings

The Drawings Gallery, Windsor CastleHRH The Prince of Wales: An Exhibition to Celebrate His Sixtieth Birthday16 May 2008 – 22 February 2009106 exhibits (the Investiture Coronet,photographs, books, drawings and gifts)

Treasures from the Royal Library16 May – 18 September 2008 – 22 February 2009Two selections containing 15 and 13 drawings and watercolours

Henry VIII: A 500th Anniversary Exhibition8 April 2009 – 18 April 201055 exhibits (drawings, prints, books, miniatures and objects, including a huntingsword, hat badge and coin)

Treasures from the Royal Library8 April – September 200914 drawings and watercolours

E X H I B I T I O N S A N D L O A N S

A N N U A L R E P O R T 2 0 0 9 4 3

Hans Holbein the Younger, Nicholas Bourbon, 1535. This drawing is included in the Royal Collection’s Henry VIII exhibition in the Drawings Gallery, WindsorCastle (until April 2010), with a number of portraits of the King and members of his family and court, as well as books, manuscripts and other objects.

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Touring Exhibitions

Royal Cornwall Museum, Truro, Stirling SmithArt Gallery and Museum, Stirling, NationalLibrary of Wales, Aberystwyth, and ManchesterArt GalleryTen Drawings by Leonardo da Vinci: An Exhibition to Celebrate the Sixtieth Birthday of HRH The Prince of Wales

10 May – 26 July 20088 August – 2 November 20088 November 2008 – 7 February 200914 February – 4 May 200910 drawings by Leonardo da Vinci

Royal Museum of Fine Arts of Belgium,BrusselsBruegel to Rubens: Masters of Flemish Painting

16 May – 21 September 200851 paintings

C O M B I N E D L O A N S T OE X T E R N A L E X H I B I T I O N S

Fondazione Palazzo Bricherasio, TurinCanaletto e Bellotto: L’ arte della veduta13 March – 15 June 20082 paintings and 17 drawings by Canaletto3 drawings by Bellotto

Powysland Museum, WelshpoolQueen Alexandra1 May – 30 September 20082 fans2 watercolours by Robert Dudley1 drawing by John Henry Bacon1 sketchbook by Queen Alexandra4 photographs by Queen Alexandra1 photograph possibly by Mayall1 photograph by MayallCovered dish with stand and a pair of square plates from the Flora Danica ServiceTeacup and saucer and two small plates withphotographs by Queen Alexandra2 pieces of Fabergé

Brighton Museum and Art GalleryChinese Whispers: Chinoiserie in Britain, 1650–19303 May – 2 November 20081 painting by Richard Jack2 drawings by William Delamotte1 watercolour by Paul Sandby and Thomas Sandby1 print by John HaynesThe Kylin clockChinese Drummer Boy clock (illustrated above)Porcelain pagodaPier table with Chinese caryatid figures by Adam WeisweilerArmchair by François HervéPair of Chinese vasesPair of Sèvres porcelain black-ground vasesChinese porringer, cover and stand

The J. Paul Getty Museum, Los AngelesBernini and the Birth of Baroque Portrait Sculpture5 August – 26 October 20081 painting by Sir Anthony Van Dyck5 drawings by Gian Lorenzo Bernini

The Chinese Drummer Boy clock purchased by George IV c.1785, lent to Brighton Museum and Art Gallery in 2008.

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Centro Internazionale di Studi di ArchitetturaAndrea Palladio, Vicenza, and Royal Academy,LondonAndrea Palladio20 September 2008 – 6 January 200931 January – 13 April 20091 painting by Canaletto1 drawing by Canaletto (London only)

Galleria Nazionale di ParmaCorreggio20 September 2008 – 25 January 20092 paintings and 3 drawings by Correggio

Château de CompiègneNapoléon III et Victoria3 October 2008 – 19 January 20091 painting by J.L.E. Meissonier5 paintings by Charles-Louis Müller1 painting by E.M. WardCharger with portrait of the Empress EugénieJewelled bouquet holder1 watercolour by Adolphe-Jean-Baptiste Bayot1 watercolour by Max Berthelin1 watercolour by Sir Oswald Walters Brierly1 watercolour by Victor Chavet1 watercolour by Ernest Coquart1 watercolour by William Corden the Younger1 watercolour by Jean-Baptiste-Fortuné Fournier1 watercolour by François-Louis Français1 watercolour by Karl Girardet1 watercolour by Louis Hague, after James Roberts2 watercolours by Eugène Lami1 watercolour by Joseph Nash1 watercolour by James Roberts2 watercolours by George H. Thomas1 drawing by Queen Victoria1 watercolour by William Wyld1 fan

National Gallery, LondonThe Renaissance Portrait15 October 2008 – 18 January 20091 painting by Lorenzo Lotto1 terracotta bust by Guido Mazzoni1 drawing by Hans Holbein the Younger

The Wellcome Trust, LondonWar and Medicine21 November 2008 – 15 February 2009

1 photograph by Roger Fenton1 album of photographs attributed to Robert Howlett and Joseph Cundall1 letter and 1 record from the Royal Archives

Tate Britain, LondonVan Dyck and Britain18 February – 17 May 20096 paintings by Sir Anthony Van Dyck1 painting by Daniel Mytens2 miniatures by Samuel Cooper1 miniature by John Hoskins1 miniature by David des Granges1 print by Richard Gaywood

S E C T I O N L O A N S T OE X T E R N A L E X H I B I T I O N S

Paintings

Royal Academy of Arts, LondonLucas Cranach8 March – 8 June 20081 painting by Lucas Cranach the Elder

Tate Britain, LondonThe Lure of the East: British Orientalist Painting4 June – 31 August 20081 painting by Sir David Wilkie

Dulwich Picture Gallery, LondonPainting Family: The De Brays, Master Painters of Seventeenth-century Holland9 July – 5 October 20081 painting by Jan de Bray

Musée du Louvre, ParisMantegna 1431–150622 September 2008 – 5 January 20091 painting by Andrea Mantegna1 painting by Bernardo Parentino

Landesmuseum für Kunst und Kulturgeschicht, MünsterDestinations of Desire: Artists on the Road28 September 2008 – 11 January 20091 painting by Dürer

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Musée National de la Renaissance, Château d’EcouenMarie Stuart: Le destin français d’une Reine d’Ecosse15 October 2008 – 2 February 20091 painting and 1 miniature by François Clouet

Crawford Municipal Art Gallery, CorkDaniel Maclise: Romancing the Past24 October 2008 – 14 February 20091 painting by Daniel Maclise

Foundling Museum, LondonHandel the Philanthropist16 January – 28 June 20091 miniature by G.A. Wolfgang the Younger

Yale Center for British Art, New Haven‘Endless Forms’: Charles Darwin, Natural Science and the Visual Arts12 February – 3 May 20091 painting by Sir Edwin Landseer

Museum of Fine Arts, BostonTitian, Tintoretto, Veronese: Rivals in Renaissance Venice15 March – 19 July 20091 painting by Jacopo Tintoretto

Schloss Esterhazy, EisenstadtThe Haydn Phenomenon – Eisenstadt: Venue of Musical World Literature31 March – 11 November 20091 painting by John Hoppner

Works of Art

Imperial War Museum, LondonFor Your Eyes Only: Ian Fleming and James Bond17 April 2008 – 1 March 2009Model Aston Martin car

Maritime Museum of the Atlantic, Halifax, Nova ScotiaThe Siege of Louisbourg, 17581 June – 2 November 2008Cloak worn by General Wolfe

National Library of Wales, AberystwythTraditional Welsh Costume, 1780–198021 June – 4 October 2008Doll in Welsh costume

National Gallery of Victoria, MelbourneArt Deco, 1910–193928 June – 5 October 2008Engraved glass by E.H. Hald

Metropolitan Museum of Art, New YorkArt of the Royal Court: Treasures in Pietre Dure from the Palaces of Europe1 July – 21 September 2008Commode by Martin CarlinCommode by Adam Weisweiler

Deutsches Hygiene-Museum, Dresden2º das Wetter, der Mensch und sein Klima11 July 2008 – 19 April 2009Umbrella

Cleveland Museum of Art, Ohio, and Palace of the Legion of Honor, San FranciscoArtistic Luxury: Fabergé, Tiffany, Lalique19 October 2008 – 19 January 200914 February – 31 May 2009Cigarette case by Fabergé (illustrated below)Pair of silver and glass decanters by Fabergé

Musée du Louvre, Paris, and MetropolitanMuseum of Art, New YorkBronzes français: De la Renaissance au siècle desLumières / Cast in bronze: French Sculpture fromRenaissance to Revolution20 October 2008 – 19 January 200924 February – 24 May 20091 bronze by Germain Pilon

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4 bronzes by Philippe Bertrand1 bronze by François Dumont1 bronze by Martin Desjardins1 bronze by Sébastien Slodtz1 bronze by Jacques Coustou1 bronze by Jean-Baptiste Lemoyne1 bronze by Claude Vassé (Paris only)2 bronzes by Jean-Baptiste Pigalle (Paris only)2 anonymous bronzes (Paris only)1 bronze by François Girardon (New York only)

Museum Rietberg, ZurichShiva Nataraja16 November 2008 – 1 March 2009Bronze figure of Parvati

Goldsmith’s Company, LondonSilver with a Pinch of Salt30 March – 25 April 2009One crab salt and spoon by Nicholas SprimontOne salt by Digby Scott and Benjamin Smith

Print Room

The Walters Art Museum, BaltimoreMaps: Finding Our Place in the World14 March – 8 June 20083 drawings by Leonardo da Vinci

Museo Nacional del Prado, MadridEl retrato del Renacimiento3 June – 7 September 20081 drawing by Parmigianino

The J. Paul Getty Museum, Los AngelesMaria Sibylla Merian and Daughters: Women of Art and Science10 June – 31 August 200816 watercolours by Maria Sibylla Merian

Kulturforum am Potsdamer Platz, BerlinSebastiano del Piombo26 June – 28 September 20081 drawing by Sebastiano del Piombo

Nottingham Castle MuseumLaura Knight at the Theatre19 July – 28 September 20081 watercolour by Dame Laura Knight

Henry Moore Institute, LeedsTaking Shape: Finding Sculpture in the Decorative Arts2 October 2008 – 4 January 20092 drawings by Ciro Ferri1 drawing by Giovanni Paolo Schor

Groeninge Museum, BrugesStradanus (1523–1607), Hofkunstenaar van de Medici9 October 2008 – 4 January 20096 drawings by Giovanni Stradanus

Fan Museum, GreenwichSleeping Beauties: The Fan Collection from Castle Friedenstein, Gotha4 November 2008 – 18 January 20091 baton fan, French School1 folding fan, Dutch School

Museum Boijmans Van Beuningen, RotterdamErasmus im Beeld8 November 2008 – 8 February 20091 drawing by Hans Holbein the Younger

National Gallery of Art, OttawaBernini and the Birth of Baroque Portrait Sculpture28 November 2008 – 8 March 20095 drawings by Gian Lorenzo Bernini

Palazzo Ducale, LuccaPompeo Batoni6 December 2008 – 3 May 20091 drawing by Pompeo Batoni

Royal Library

Captain Cook Birthplace Museum,MiddlesbroughThe Many Faces of Cook17 June 2008 – 4 January 20091 medal of Captain Cook by Lewis Pingo

Royal Photograph Collection

National Media Museum, BradfordBaby: Picturing the Ideal Human13 February – 19 April 20091 photograph by W. & D. Downey

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E X T E R N A L A P P O I N T M E N T S

Robert Ball: Member of the Executive Committee ofthe National Benevolent Society of Watch and ClockMakers; Member of the Council, British Watch andClock Makers Guild; Trustee of the British HorologicalInstitute Museum Trust.

Martin Clayton: Member of the Ente RaccoltaVinciana.

Paul Cradock: Member of the Executive Committee of the National Benevolent Society of Watch and Clock Makers; Secretary of the British Watch and ClockMakers Guild; Trustee of the British HorologicalInstitute Museum Trust (until June 2008).

Allison Derrett: Representative of the Historic HousesArchivists’ Group of the British Records Association.

Alan Donnithorne: Visiting Professor at CamberwellCollege of Arts (University of the Arts London).

Kate Heard: Deputy Editor, Journal of the History ofCollections; Member of the UK Print Curators’ Forum.

Kathryn Jones: Member of the Committee of the SilverSociety.

Jonathan Marsden: Trustee of the Art Fund, theHousehold Cavalry Museum Trust, the Royal YachtBritannia Trust and the City & Guilds of London ArtSchool; Member of the Collections Committee, RoyalCollege of Music; Hon. Editorial Secretary, FurnitureHistory Society.

Simon Metcalf: Member of the ConservationCommittee, Church Buildings Council.

Hugh Roberts: Chairman of the Arts Panel, NationalTrust; Member of Council, Attingham Trust; Trustee of the Historic Royal Palaces Trust, the HarewoodHouse Trust, the Cobbe Collection Trust and the GreatSteward of Scotland’s Dumfries House Trust; Memberof the St George’s Chapel Windsor Fabric AdvisoryCommittee; Chairman of the Chatsworth HouseConservation Advisory Panel; Trustee and Governor of the Friends of the Royal Pavilion, Art Gallery andBrighton Museums.

Jane Roberts: Member of the Ente Raccolta Vinciana,the Editorial Advisory Board of the Master DrawingsAssociation, the Roxburghe Club, the Council ofManagement of the Windsor Festival, and the

Chatsworth House Conservation Advisory Panel;Governor of the British Institute of Florence.

Shaun Turner: Lecturer in Woodwork and Frame-making at the Mary Ward Centre; Lecturer inWoodworking at Hammersmith Community College.

David Wheeler: External examiner for MA in HistoricObject Conservation, University of Lincoln.

Bridget Wright: Honorary Editor of the Annual Reportof the Society of the Friends of St George’s and Descendantsof the Knights of the Garter.

S TA F F T R A I N I N G A N DD E V E L O P M E N T

Staff from all sections of the Royal Collectionundertake an average of two to three days’ training each year. The training needs of individuals aregenerally identified as part of the performancedevelopment review process, but training is also linkedto specific curatorial, conservation or visitor servicerequirements or initiatives. Examples of this include IT training, Health and Safety and first aid courses,exhibition familiarisation talks and curator-led tours of the State Apartments, guided tour training, salvage training and the development of management skills(e.g. public speaking and project management courses).As in previous years, conservators took part in trainingsessions for the Master of the Household’s staff in the safe handling and cleaning of works of art. Specificexamples of training undertaken in the year include the following:

• The Senior Furniture Conservator spent six weeksattached to the conservation staff of the J. PaulGetty Museum, Los Angeles.

• Works of Art conservators attended the biennialFurniture and Wood Conservation Seminar inAmsterdam.

• Staff of the Pictures section have attended eventsorganised by Tate Britain, the National PortraitGallery, the National Gallery and the Prado, Madrid.

• Pictures conservators attended the Mactaggartmicroscopy and pigment analysis course.

S T A F F O F T H E R O Y A LC O L L E C T I O N

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• Staff of the Royal Library, Print Room and RoyalArchives attended events organised by the BritishLibrary, the Bibliographical Society, the NationalPortrait Gallery, the Courtauld Institute, theInstitute of Conservation, the Society of Bookbinders,the British Records Association and the Society ofArchivists.

• Wardens at The Queen’s Galleries in London andEdinburgh undertook verbal-description training. All Visitor Services and Specialist Sales staff inTicket Sales and Information undertook disability-awareness training.

• Wardens and Retail Assistants attained NVQs at level 2 in Heritage Services and Retail Operationsrespectively. Ticket Sales and Information Assistantsattained NVQs at level 2 in Customer Service, andmembers of the Supervisor team achieved the BTECqualification in Contact Centre Management.

• Wardens from Windsor visited Hampton Court inpreparation for the exhibition about Henry VIII atthe Drawings Gallery, Windsor Castle.

• Ticket Sales and Information Assistants undertookfamiliarisation visits to all sites for which ticketingservices are provided, including Dumfries House.

• Among the training undertaken by members of the Marketing team were courses on e-marketing,podcasting and search-engine optimisation. The Press team attended a number of CharteredInstitute of Public Relations (CIPR) courses, andKathryn Cecil achieved the CIPR Diploma in Public Relations.

S TA F F N U M B E R S

(2007–8 numbers in brackets)

Pictures Section had 11 (9) full-time and 4 (5) part-time staff.

Works of Art Section had 16 (15) full-time and 1 (2)part-time members of staff.

Royal Library and Print Room (which includes thePaper Conservation section, the Exhibitions section,the Assistant Curator at the Palace of Holyroodhouseand the Dal Pozzo Project Co-ordinator) had 20 (20)permanent full-time staff, 3 (3) permanent part-timestaff and 1 (1) temporary employee providing maternitycover during the course of the year. Their work wasaided by the services of 4 (4) long-term volunteers in

the Library and Print Room, 1 student on a three-month placement in the Print Room, 1 student on atwo-week placement from an MA course in Library and Information Studies at University College London,and 3 (4) Paper Conservation students on a two-weekplacement from Camberwell College of Arts, Universityof the Arts London. A team of 7 (8) volunteers wasrecruited for the refurbishment of books at BuckinghamPalace during August.

Royal Photograph Collection had 2 (2) permanent full-time staff throughout the year, assisted by 1 (1)long-term volunteer, 1 intern from Sotheby’s Instituteof Art on a five-month placement, 1 (1) intern from the University of Leicester Museum Studies course on a two-month placement, and 1 (1) student on ashort-term summer placement.

Royal Archives had 5 (5) permanent full-time and 2 (2) part-time staff throughout the year, and 1 (1) full-time temporary Archivist providing maternity leavecover, plus the full-time services of 2 (2) members ofthe Paper Conservation team. The contract of theadditional Archivist was extended for a further 15months, until August 2009, to cover a maternity leaveabsence. In addition, 1 (1) part-time volunteer RecordsAssistant and 3 (2) part-time volunteers assisted theArchivists.

Collections Information Section had 12 (11) full-timeand 1 (1) part-time members of staff.

Visitor Services Staff, which includes wardens, retailand visitor management, had the following full-timeequivalents:

Windsor Castle 137 (132)Buckingham Palace and Clarence House 151 (141)Palace of Holyroodhouse 58 (54)

The Royal Collection’s Central Departmentshad the following full-time equivalents of staff:

Central Retail and Warehousing 17 (16)Public Relations and Marketing 8 (7)Publishing 2 (2)Education 6 (7)Photographic Services 8 (8)Finance 13 (13)IT 3 (3)

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DIRECTORATE

Director of the Royal CollectionSir Hugh Roberts, KCVO, FSA

Assistant to the DirectorMrs Caroline de Guitaut, MVO

Administrator and Assistant to the SurveyorsDavid Rankin-Hunt, LVO, MBE, TD

Secretary/ReceptionistMiss Georgina Asplin

Superintendent of the Royal Collection,Hampton Court PalaceChristopher Stevens

Custodian of California Gardens Store,WindsorAnthony Barrett, RVM

Assistant CustodianArthur Pottinger

FINANCE

(Staff from the Royal Household Finance Section who support the Royal Collection)

Finance DirectorMichael Stevens, CVO, FCA

Financial ControllerMrs Indra Jutlla, FCCA

Deputy Financial ControllerMs Virginia Bush, ACA

Financial AccountantMiss Jenna Buttress

Credit ControllerMiss Juliette Wall, MAAT

Sales Ledger AssistantMiss Carole Cregan

CashierMiss Jane Hayman

Purchase Ledger ManagerMrs Jacqui Timony

Purchase Ledger SupervisorMrs Dorothy Wong

Purchase Ledger AssistantsSteven DayMiss Paula Watson

Head of Management Information,Financial Planning and ReportingMs Jane Graham, ACA

Senior Management AccountantMrs Tiemei Xing

Management AccountantPeter Gates

Systems AccountantLouis du Preez

PICTURES

Surveyor of The Queen’s PicturesDesmond Shawe-Taylor

Assistant to the Surveyor of The Queen’s PicturesMrs Janice Sacher

Assistant Surveyor of The Queen’s PicturesMiss Lucy Whitaker, MVO

Assistant Curator (Pictures)Mrs Vanessa Remington (maternity cover)Mrs Anna Reynolds (maternity leave)

Assistant Curator and Loans Officer(Pictures)Miss Jennifer Scott

Senior Paintings ConservatorMiss Nicola Christie

ConservatorsMrs Karen Ashworth, MVOAl BrewerMrs Claire ChorleyMrs Adelaide Izat (maternity leave)Mrs Rosanna de SanchaMiss Tabitha Teuma (maternity cover)

Framing and Exhibitions ConservatorMichael Field, MVO

Framing and Exhibitions TechnicianMiss Stephanie Carlton

Paintings Conservation AdministratorMrs Nicola Swash Hardie

WORKS OF ART

Surveyor of The Queen’s Works of ArtSir Hugh Roberts, KCVO, FSA

Deputy Surveyor of The Queen’s Works of ArtJonathan Marsden, LVO, FSA

Assistant Curator and Loans Officer(Works of Art)Mrs Caroline de Guitaut, MVO

Assistant Curator (Works of Art)Mrs Kathryn Jones

Assistant to the Deputy Surveyor of The Queen’s Works of ArtDavid Oakey

Assistant Curator (Works of Art)Miss Joanna Gwilt

Senior Furniture ConservatorDavid Wheeler, MVO

Furniture ConservatorsRichard Thompson, MVO, JPShaun TurnerMrs Jane Wallis

Senior Gilding ConservatorStephen Sheasby

S T A F F L I S Tas at 31 March 2009

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Gilding ConservatorsPeregrine Bruce-MitfordMiss Elizabeth Parker

Armourer and Senior MetalworkConservatorSimon Metcalf

Senior Horological Conservator(Buckingham Palace)Robert Ball, MVO

Horological Conservator (Buckingham Palace)Paul Cradock, MVO

Horological Conservator (Windsor Castle)Steven Davidson

THE ROYAL LIBRARY AND PRINT ROOM

Librarian and Curator of the Print RoomThe Hon. Lady Roberts, CVO, FSA

Secretary to the Librarian and OfficeAdministratorMrs Margaret Westwood

BibliographerMiss Bridget Wright, LVO

Assistant BibliographerMrs Emma Stuart, MVO

Deputy Curator of the Print RoomMartin Clayton, MVO

Assistant CuratorMiss Kate Heard, FSA

Print Room AssistantMiss Lauren Porter (maternity cover)Mrs Rhian Wong (maternity leave)

Print Room Secretary and AdministratorMrs Jean Cozens

Head of ExhibitionsMiss Theresa-Mary Morton, LVO

Exhibition Project Co-ordinatorStephen Weber

Loans Officer (Royal Library) and Exhibitions SecretaryMiss Sarah Murray

Exhibition Project and Administrative AssistantMiss Hayley Andrew

Dal Pozzo Project Co-ordinatorMiss Panorea Alexandratos

Head of Paper ConservationAlan Donnithorne, MVO

Head of Book ConservationRoderick Lane, MVO, RVM

Deputy Head of Book ConservationMiss Irene Campden

Drawings ConservatorJulian Clare, RVM

Exhibitions and MaintenanceConservatorDavid Westwood, MVO, RVM

Paper ConservatorMrs Megan Gent, MVO, RVM

Archives BookbinderMrs Philippa Jones

Conservation MounterMrs Kathryn Stone

General and Workshop AssistantMartin Gray

ROYAL PHOTOGRAPHCOLLECTION

Curator of the Royal PhotographCollectionMiss Sophie Gordon

Assistant Curator of the RoyalPhotograph CollectionMrs Lisa Heighway

ROYAL ARCHIVES

RegistrarMiss Pamela Clark, LVO

Deputy RegistrarMrs Jill Kelsey, MVO

Assistant RegistrarsMrs Julie Crocker (maternity leave)Miss Allison Derrett, MVOMiss Laura Hobbs (maternity cover)

Office AdministratorMrs Angeline Barker

Archives AssistantMrs Lynette Beech

Archives AttendantMrs Joan Taylor

ROYAL COLLECTION DATABASEAND INFORMATION TECHNOLOGY

Head of Collections InformationManagementStephen Patterson, LVO

Inventory Clerk (Buckingham Palace)Miss Melanie Edwards

Inventory Clerk (Windsor Castle)Miss Alexandra Barbour

Senior Database Cataloguer (Paintings)Miss Alex Buck

Database Cataloguers (Works of Art)Miss Julia BagguleyMiss Beth Clackett

Database IndexerPaul Carter

Database Cataloguer (Prints and Drawings)Allan Chinn

Database Cataloguer (Photographs)Paul Stonell

Database Cataloguer (Photographs and Pictures)Alessandro Nasini

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Database CataloguerMrs Siân Cooksey

Database Cataloguer (Holyroodhouse)Steven Blench

IT Projects and Business ProcessManagerPaul Miller

Systems Development OfficersJames SmithTim Stocker

PUBLISHING

PublisherMrs Jacky Colliss Harvey

Commissioning Editor and ManagingEditor, Dal Pozzo ProjectMiss Kate Owen, FSA

Publishing AssistantMrs Debbie Bogard (special leave)Miss Sabrina Mackenzie (special leave cover)

EDUCATION

Head of EducationMrs Marion McAuley

Senior Education ManagerMiss Amy Watsham

Education Manager, Windsor CastleMrs Penelope Russell

Education Co-ordinator, Windsor CastleMrs Catherine Martin

Education Manager, Palace of HolyroodhouseMiss Alison Campbell

Education Manager, Buckingham PalaceMiss Karly Allen

RETAIL AND WAREHOUSING

Retail DirectorMrs Nuala McGourty, LVO

Head of DesignMiss Katrina Munro, MVO

Production ControllerIan Grant

Senior BuyerMrs Charlotte Burton

BuyerJohan Verbruggen

Project Manager – Retail SystemsMiss Charlotte Carter

MerchandisersMiss Nicole GoodchildMiss Lei Song

Retail Co-ordinatorMiss Lucinda Gooch, MVO

Retail Operations AdministratorMiss Jacqueline Bowden

Warehouse ManagerJames Hoyle

Warehouse AdministratorRoger Freeman

Assistant Warehouse AdministratorMiss Emma Wood

Warehouse OperativesBernard BarfieldTrevor ClinePatrick DoneganMrs Rossana EarlesJames HallNicholas Schulmann

PHOTOGRAPHIC SERVICES

Head of Photographic ServicesMiss Shruti Patel

Senior Picture Library AssistantMiss Karen Lawson

Picture Library AssistantsMiss Katie HolyoakMiss Louise Oliver

Digital ImagerDaniel Partridge

Senior PhotographersStephen Chapman, MVOMrs Eva Zielinska-Millar, MVO

PhotographerDominic Brown

PUBLIC RELATIONS ANDMARKETING

Director of Communications andBusiness DevelopmentMiss Frances Dunkels, LVO

Administrator to the Director ofCommunications and BusinessDevelopmentHenry Dawe

Business Development ManagerMiss Susanna Mann

Press and Public Relations OfficersMiss Kathryn CecilMiss Emma Shaw (maternity leave)Miss Rachel Woollen (maternity cover)

Assistant Sales and Marketing OfficerMiss Rhiannon Marsh

Web and Marketing AssistantMrs Anna Lucas

Press and Public Relations AssistantMiss Emma Wylde

TICKET SALES AND INFORMATION

Head of Ticketing and SalesMark Fisher

Contact Centre ManagerKevin Foster

Specialist Sales SupervisorMiss Janice Galvin

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Operations SupervisorMiss Lucy Allen

Technical Support SupervisorGareth Thomas

Staffing and Development SupervisorMrs Prakuti Deolia

Contact Centre SupervisorJames Healey

Administrator and Staff Co-ordinatorMiss Elizabeth Grogan

Education Bookings Co-ordinatorMiss Joanne Lusher

Ticket Sales and Information AssistantsScott BowmanRoss ClarkMiss Elena DonnarummaMiss Nicola JonesMiss Yvonne KemevorMiss Audrey LawrenceMiss Rachael MarshMiss Lucy Ward

Ticket Sales and Information Assistants – CasualMehraj AhmedAnil BangaMrs Rina BhudiaMiss Rachel BrookesMiss Olivia DaviesMiss Mariam El-sraidiMiss Laura GrantMiss Leila HaddouHasnain KakalEric LoftyMiss Jo-Anne MeadMiss Barbara NeofitouMiss Jade NichollsMiss Fiona OtikaLee PrestonMiss Katherine PurseyMiss Victoria RileyMrs Anna RomanEdward TokelyMiss Leanne WardMiss Mengnan Zhang

VISITOR SERVICES

Director of Visitor Services Miss Kerry Bishop, MVO

Administrator to the Director of Visitor ServicesHenry Dawe

BUCKINGHAM PALACE, THE QUEEN’S GALLERY AND THE ROYAL MEWS

Visitor ManagerMiss Helen Franklin

Operations ManagerMiss Claire Johnson

Visitor Office AdministratorMiss Amanda Jacobs

Staff Co-ordinatorSamuel Faure Ackroyd

Visitor Office AssistantMiss Grace Swanborough

Senior WardensClive BayardMrs Mary MoneyMiss Connie Roche

Supervising Warden, The Royal MewsErnie Kingston

WardensMs Marie BarenskieMrs Elspeth BayleyMrs Marilyn CarpenterMs Gisele DeliegeMiss Pamela EdenMrs Catherine FyfieldMiss Carolyn GloverMiss Louise HalfpennyMartin HarrisMrs Beverley HemsleyMrs Fiona KuznetsovaStephen KyteMiss Ilenia MartiniTim MatthewsAlan NurseRalph PottingerDr Shalini Punjani

Martin SumnerMiss Jessica WeightmanKeith Waye

Wardens – SeasonalMrs Janis AunonJohn BrownMrs Janet BurrellMiss Amanda BurrowsMrs Federica CallegariMrs Ursula ClaxtonMrs Henrietta CraddyMs Jill Davis, MBEMs Lynne DenhamStephen DenhamMiss Amanda DerbyMrs Sandra DwellyLeonard FranklinMrs Susannah GearyAlan LionMiss Karolina McLachlanClive MillsMiss Sarah PerrySimon PiercyMrs Valerie RossMrs Alexandra SillsLiam SimsMiss Elizabeth SpencerMrs Pam TebbsMiss Sophie WareGlenn WebbMark Wright

Wardens – CasualGeorge BanhamMatthew CaroBob CastledineDavid CharlestonMrs Barbara DonneMrs Peggy DuffinMrs Sheila EdgarMs Juan EdwardsMiss Christine ErneVernon GoodwinJohn LeedsMrs Margaret LeggMiss Maureen MaronGeorge MartinBrian McBrideMichael NashMiss Margie NolanMiss Heather PettitMrs Anna ThomasMiss Nikki Williams

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Retail ManagerMrs Virginia Green (maternity leave)

Deputy Retail ManagerAndrew Fairmaner

Assistant Retail ManagersMiss Lucy Henzell-ThomasMiss Beatriz RamirezMark Randall

Senior Retail AssistantMiss Diana Rakhimova

Retail AssistantsDouglas BellMiss Alyssa BoomgardenMrs Lieselotte Burdorf-CookMrs Sheila ClementsRyan DidcockKevin DimmockMiss Claire FearsMrs Khushpreet GulshanMiss Amanda-Esther IdowuMs Amy JohnstonMiss Charlene LoriganChun Hoe LumMrs Claire McDougallMrs Fiona MooreCharles NichollsMiss Allyson OtooCraig PryorMiss Juno RaeMrs Patricia SweetlandMiss Mitchie WakeMiss Amani Waldron-IsioyeMiss Rachael Wardrop

Retail Assistants – CasualMrs Penny Dalziel-SmithMs Helen Hollis

WINDSOR CASTLE

Visitor ManagerMrs Christine Taylor

Retail and Display ManagerMiss Jacqueline Clarke

Operations ManagerJohn Phillips

Admissions ManagerRichard Sugg

Financial AdministratorRoger Freeman

Weekend and Relief CashiersMrs Valerie BullettMrs Huai Fiona Yan

Staff Operations AdministratorMrs Clare Barnes

Visitor Operations AdministratorMiss Alison Hodgkiss

Staff Co-ordinatorMiss Emma Featherstone

Visitor Office AssistantMrs Helena Holden

Assistant Retail ManagerMrs Susan Asbery

Retail SupervisorMiss Hanna Cross

Ticket Sales SupervisorsMiss Jane DenmanMrs Yvonne OwuorNeil Vaughan

Senior Retail AssistantMrs Anne McGowan

Senior Ticket Sales AssistantMrs Shirlee Pouncett

Retail AssistantMrs Kathleen Gomm

Visitor Services AssistantsMrs Linda BaconJames BallMiss Gemma BucknerMrs Janet CaryMrs Shirley DavisBrian DeenihanMrs Yvonne EdwardsMiss Kathryn FreemanMrs Brenda GardnerMrs Ludmila GuzeRory HallidayMrs Olga HorlockMrs Patrizia KnightMrs Kay LeachMiss Gemma LeeMrs Aileen Lewis

Mark LinesMrs Jane McKenzieMiss Monika MrozMrs Sandra RidgleyAlexander SmithRavi SohanpalMiss Aldona StosikMrs Kathleen TempleMiss Faye WichelowMrs Bernadette WoolleyMrs Huai Fiona Yan

Visitor Services Assistants – CasualBrian AtkinsonMiss Nathalie BikoroMiss Ceri BroughMrs Valerie BullettMrs Marlene HawkinsMrs Janet MaxwellMrs Rosemary Osgood, RVMMrs Marit StokesMrs Marjorie Wise

CleanerJonathan Taylor

Cleaner – CasualBrian Jacobs

Senior WardensMs Susan AshbyMrs Claude-Sabine BikoroMrs Caroline SaraJeffrey Wilson

Deputy Senior WardensPeter GirtleyMrs Carla Weston

WardensColin AdamsColin AilesMrs Maria AxelsonGerald BaileyMarcus BartonMrs Prunella BeesleyMrs Ellen BolickMrs Danitza BowersMichael CampbellMiss Jacqueline ClemsonMrs Janet ColeMrs Ellen Compton-WilliamsMrs Sheila CookMrs Patricia CurtisJohn DriscollStanley Edwards

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A N N U A L R E P O R T 2 0 0 9 5 5

Miss Adele FellowsRichard GarrattAnthony GoldingBarry GouldMrs Carol GreenhowMrs Sarah GuntonJames HarrisCharles HartleyMiss Sophie HaynesMrs Irene HilsdonMrs Susan HiscockRichard HiseeMrs Lorna HollidayMrs Rita HornerMiss Samantha HorsmanPhilip Howarth-JarrattMrs Christine HughesPeter HumphreyMrs Catherine InghamGary LangfordPaul LeightonMiss Helen LincolnMichael MacaskillDavid MasonMrs Freda MasonMiss Anne MeyerMrs Sandra MillsMiss Bina ModiMs Giulia OvidiMrs Elizabeth PantiaChristopher PhillipsMrs Roberta José PhillipsEdward PinkNicholas PrestonArturo RamirezMiss Josephine RedfernMs Berni ReidEdwin Rodbard-BrownCharles RosenMiss Carly RowlinsonMartin RyanMrs Lauren SametJohn SeymourMrs Karen ShirtcliffeVictor SidebothamMs Lourdes da SilvaAllan SmithJohn SmithMs Jean SpratleyGraham StaggMrs Aileen SutherlandAllan SwiatekMs Monica TandyAlun ThomasChristopher ThomasChristopher Tilly

Dilware UllahMrs Anna WallasBarry Ward, RVMRobert WebsterMiss Rebecca WelchMrs Susan WellsPeter WilkinsonJoseph WoodDavid WoodallPeter WoodallDerek WoodmanGeoffrey WoodruffMiss Leanne WorkmanMrs Helen Zacks

Wardens – CasualRobert AtchesonDennis BenfordRicardo BessfordMaurice BevisDavid ButtimerLeonard ChandlerJohn ClaytonPeter CockbainGeoffrey CoxMrs Angela CrippsKevin CroninMalcolm DavisMrs Caroline DewellJohn DexterPaul DunhamBrian DupeDavid EmersonHenry EveristJohn FennellMrs Rita FordFrancis FranklinJames GanleyRoy GardnerNorman GarrettKeith GordonRonald GrantMrs Nancy Green, RVMGordon HainesMrs Jacqueline HainesBrian HallAlan HeadMrs Brenda HerbertPeter HicksFrancis Holland, RVMMrs Margaret HolmesJohn JanesMrs Diana JolleyPaul KarMrs Leueen KillingbeckMrs Margaret Lambeth

Miss Enda McArdleMrs Patricia McGillIan MumfordGeoffrey MurrayMrs Pearl NodwellBryan PercyMrs Patricia PipeFrank PooleMalcolm PotterMartin PotterRobert QueenKenneth ReadRodney RichardsonMs Molly RudgeRené SchurtenbergerRoger Taoka-ThompsonHugh TomlinsonBert TurnerMrs Janet WatersAnthony WiseRonald WiseMrs Patricia Wright

PALACE OF HOLYROODHOUSE

SuperintendentGeoffrey Mackrell

Visitor Operations ManagerMrs Kirsty McNiece

Assistant CuratorMrs Deborah Clarke

Head WardenMiss Joanne Butcher

Senior WardensMrs Pilar AranBrian CouttsMrs Mary Mowbray

WardensMiss Rosie CrokerColin DempsterMiss Carol LeslieMrs Harriette RiddellPeter Whyte

Visitor Services AssistantsJuan Aguero BenítezMiss Shona CoweMiss Jennie CrossleyMrs Janet FergusonAndrew Grant

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5 6 A N N U A L R E P O R T 2 0 0 9

© 2009 The Royal Collection Trust

Designed by Mick Keates Editorial and Project Management by Alison Thomas Production by Debbie WaymentPrinted and bound by Streamline Press Limited, Leicester

Ross HannayMrs Zoë HayesMrs Sophie HendersonAndrew Hume-VoegeliMrs Chantal Hume-VoegeliMiss Rosie HunterPaul LambertMrs Lesley McGlincheyBrian MorleyMiss Yvonne RollertMiss Rachel SkillingPaul SteeleMiss Janet StirlingDavid ThomsonMiss Sharon ThomsonPaul WadeMiss Janet Whellans

Retail ManagerMiss Shirley Duke

Assistant Retail ManagersMrs Claire AndersonAndy Dickson

Retail and Admissions SupervisorHarry Ferguson

Administrative AssistantMrs Alison Gove

Financial AssistantMrs Elaine Maclean

PorterStuart Robertson

Daily LadiesMrs Elinor AllanMiss Sheila CairnsMiss Julie-Anne DuffMrs Doreen Fraser

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