The

Service and Supportof

recordumand

related topics

Aleksandar Tomic, June 2012

Service InterfaceGet to your system’s service interface LinSens

See all diagnostic data in real-time

Ticket Systemsupport.recordum.com

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Ticket SystemStaff Control Panel

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Notifies last respondent when a new post is added

Ticket SystemReply form of the ticket system

Ticket SystemTickets can be assigned to the person in charge to fix/able to give the best support

TestbenchSimulates the environment of the airpointer Base Unit

Easily connect a gas analysis module

TestbenchWorkstation PC

airpointer PC

AC and DC power connectors

Connectors for analysis module

Connect board

TestbenchBackside connections:

Monitor

Keyboard

Mouse

Network interfaces

TestbenchEasily connect the airpointer gas analysis module to the test bench

Check all electronics of the module

TestbenchSame user interface as the airpointer

Select the connected analysis module

Work in LinSens

When finished shut the airpointer PC down (Service Manager) and turn the workstation PC off

Leak CheckerCheck if airpointer’s analysis module (or any other gas analyzer) is tight

Plug the inlet of the module and connect the Leak Checker on the other end

If the vacuum of the pump doesn’t stay stable after it is switched off, a leak is present

Tool caseGet the right tools to maintain your system ideally with the tool case

Service and Support

Thank you for your attention!