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THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

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Page 1: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

THE STUDENT EXPERIENCE AT THE UWS

A-Team Group Presentation

B00231812, B00231773, B00231080, B00222433

Page 2: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

The Student Experience

4 Topics

Backgrounds, Goals and Personal Influences - FhiannonThe Classroom Experience - MichaelIT and the Student - WillStudent Goals and Ambitions - Sohail

Page 3: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

BACKGROUNDS, GOALS AND PERSONAL INFLUENCES

A look into motivation

Page 4: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

MOTIVATION

motivation as part of the student experience

How I am motivatedSources of extrinsic motivationHow others motivate us

Page 5: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Motivation

What is motivation?Motivation is the driving force that

helps us acheive our goals.

IntrinsicExtrinsic

Page 6: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Motivation as part of the student experiance

Motivation is a big part of the student

experianceThere is less sources of motivation than

there have been earlier in lifeThere is less extrinsic motivation,

because there are less punishments that

we are motivated to avoid.

Page 7: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

How I am motivated

I find extrinsic motivation hard to find,

as I have no clear intentions for my future,

and don't really know what I want to o

with my lifeMy intrinsic motivation comes from my

need to learn more about the subjects

that interest me.I don't want to be the best, I just want to

be the best that I can be.

Page 8: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Sources of extrinsic motivation

Things you want to achive after university (i.e. a job)

The want to graduateThe want to get good grades

Page 9: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

How others motivate us

Some times we are motivated by othersWhen we are motivated to do as well as

people we admireWhen others offer a reward for

completeing a task

Page 10: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Questions?

Page 11: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

THE CLASSROOM EXPERIENCEClassroom of the Future and a brief evaluation of the current classroom setup

Page 12: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Background

COF started implementation in 2008 and plans to continue rollout up to 2015

Plan to make the classroom a much more versatile environment

Completed in classroom H322/324 at Paisley campus

The ethos behind it is to stimulate students and make learning less passive

Page 13: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

How COF works

turning existing classrooms into experimental multiple-use rooms

equipped with a range of technologies can be partitioned to allow for one large

room or two smaller rooms Tables and chairs are on wheels and

stackable Touch screen group work presenters,

tablet PC’s for each student and 64 audience response system handsets

Page 14: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Online Learning

Blackboard is currently the major online resource but will be replaced by Moodle next session

Ability to store many different online resources both for study and wider reference like Athens and MS outlook

Online Submission allows much easier distance learning and for IT is much preferable to hard copy hand in

Page 15: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Classroom Environment

Classroom size is regularly monitored The exception was on week 1,

overcrowded lectures was the norm Generally engaging academic staff,

especially my favourite teacher, Glenn Affleck.

Factors like heating and lighting are important and I have noticed that they are always considered when they may become a problem

Page 16: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Teaching

The Centre for Academic & Professional Development provides training and resources for all academic staff at UWS

Main goals of CAPD are consistent teaching standards across the university, to encourage student retention and ensure that “our learning is available in a flexible and student centred manner”

Page 17: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Assessments

Purposes of assessments are Consistant evaluation Develop responsibilty for self learning Provide feedback for both student and

teacher Demonstrate the requirements have

been met for progression or award

Page 18: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Critical appraisal of Assessments

So far I have found assessments to be explicit and transparent

Accurate, unambiguous and timely information provided to students on the nature of the assessment task

All assessments have come with a reminder of the universities policy on plagiarism, cheating and late submission

Page 19: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

IT AND THE STUDENTUWS IT STRATEGY AND STUDENT IMPACT

Page 20: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

IT and the Student

ITC Services Infrastructure JA.NET Support

The Student View

Page 21: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

ITC

Page 22: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

ITC Strategy

ICT Strategy 2010-2013

Aims to achieve “Excellence in the Student Experience”

‘acceptable’ -> ‘good’ -> ‘excellent’

Heavy use of business language, and mentions of stakeholders needs against student needs

Page 23: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

A look at ICT Services which affect the Student Experience

ITC Services

Page 24: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Banner Student Information Service

Allows university to perform processes in: student recruitment Enrolment Course management Student retention Examination graduation

Information transfer – UCAS and HESA (Higher Education Statistics Agency)

Oracle RDBMS - Unix

Page 25: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Banner Student Information Service Banner Advisory Group

Oakleigh Consulting review

Quality of Data, interfaces with systems, reports from Banner

Online admissions and enrolment, new

Page 26: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Single Sign-on

Beginning of a phased approach to complete Single Sign-on for all systems

Currently patchy

Looking at Shibboleth – Open Source

Password reduction

Page 27: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

VLE – Blackboard Enterprise Suite Used to deliver content to students both

on and off campus

Moodle in use in other HEI – interface needed

MS SQL – Windows

Move to different Application, disruptive

Page 28: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

ITC Infrastructure

Page 29: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Hardware

Change from a 4yr to 5yr refresh cycle

Longer cycle believed to contribute to ‘Green IT’ agenda

Move towards thin-client devices No local data store Highly portable

Page 30: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Hardware - AV

A standard set of AV equipment in all classrooms

Aims for a cost effective and familiar environ for both staff and students

Signage to be deployed

Conferencing still under deveopment

Page 31: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Wireless

Authenticated access Excludes some dorms until policy change Campus wide

Tricky configuration Patchy mobile device support Poor signal strength

Page 32: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Thin Clients and Virtualisation Thin Clients to be deployed in the Open

Access labs and in some teaching labs

TC will help with moving data to South Lanarkshire Council data centre, less data stored local to backup

Hoped that support of thin-clients in these areas will be less than thick-clients

Page 33: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

The Education Network

ITC - JA.NET

Page 34: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

JA.NET

A private Network

NREN - National Research and Education Network

Government Funded

Aimed at Academic Research and Education

Just about every further- and higher-education organisations in the UK is connected to JANET

Page 35: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

JISC

Joint Information Systems Committee

Role is to support post-16 and higher education and research

Provides leadership in the use of ICT in learning, teaching, research and administration

Funded by all the UK post-16 and higher education funding councils

Page 36: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

JA.NET

•Gigabit European Advanced Network Technology

•155Mbit/s – 10Gbit/s

GÉANT•10

Gbit/s

JA.NET

•RNO – Regional Network Operator

•45 – 100 Mbit/s

CLYDENET

Page 37: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Acceptable Use Policy

University Policy must include or reference JA.NET AUP

Policy which doesn’t make the best sense: You must never leave a computer while you are logged

in. You must always log out before leaving the room. You must not tamper, adjust, switch on/off or

otherwise interfere with any computer equipment in the laboratories.

You must not create or transmit material which is designed or likely to cause annoyance, inconvenience, needless anxiety or defamation.

Page 38: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

ITC Support

Page 39: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

IT Support

Student Hubs

1st line in student support

[email protected]

Link to back end ICT services

Page 40: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Desktop Support

3 standard Images: student, staff, support

Reviewed each trimester

Monitoring of hardware for utilisation of resources to inform review

Page 41: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Application Support

One Function, One Application

2 version support, current and previous

Application License control and restraints

Page 42: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Dekstop and Application Support Not very responsive to change in

demand from staff or students

Due to current patchy role-out, different campuses still have different systems

Page 43: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

What are the large impacts on the student

The Student View

Page 44: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Problems a Student Sees

Course module differentiation between campuses

Lack of up-to date information on ITC and its progress

Lack of support for current generation devices

Lack of communication from ITC when problems arise

Page 45: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Questions?

Page 46: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

AMBITION AND FUTURE

Page 47: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Introduction

My presentation will be on the group which is myself, Michael, William and Fhianan. It will be on our inidividual ambitions and goals for the future.

Page 48: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Michael’s ambition

Getting a good degree Getting a good job Work which will lead to rewards Working somewhere where it is

enjoyable Living in a nice house Married and having a family

Page 49: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Michael’s Future Goals

Within 5 years getting a foot hold on the job field in which he has a degree in

Ideally when Michael gets a job he will like to progress and move up the career ladder

Setting himself new targets And hopefully stopped smoking his roll

ups

Page 50: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

William’s ambition

Getting a good degree with a good pass mark, looking at 2.1 or better

Working within a work enviroment he enjoys

A job which will apply in science or general progress

Expanding his reading selection

Page 51: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

William’s Future Goals

In 5 years time working in a computer networking job

Either in the UK or the USA In 10 years time William will have settled

somewhere in a long term and stable job.

Page 52: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Fhianan ambition

Fhianan wants to achieve the best that he can

A working enviroment where he can enjoy himself and a job which pays well

He will want to keep on improving himself

Page 53: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Fhianans Future Goals

Fhianan doesn’t think too far ahead

Page 54: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

My ambition

My ambition is get a degree within computer networking

Own a business Work for a large company Working abroad

Page 55: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

My Future Goals

Within 5 years I would like to have a degree and some work experience within the computing profession

Getting married and having a family In 10 years get a stable long term job

with good pay Own a house and a nice car

Page 56: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

Questions?

Page 57: THE STUDENT EXPERIENCE AT THE UWS A-Team Group Presentation B00231812, B00231773, B00231080, B00222433

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