the use of new technologies in the maintenance training courses at snecma :

1

CUSTOMER TRAINING CENTER / WATS 2009

THE USE OF NEW TECHNOLOGIES IN

THE MAINTENANCE TRAINING

COURSES AT SNECMA :

THE DIGITAL MOCK-UP (DMU)

Laurent Dussillols – Logistics and Training Development Manager

CUSTOMER TRAINING CENTER

2


Agenda

Snecma Customer Training Center (CTC) within the Original Engine Manufacturer (OEM) environment

Training quality at Snecma CTC•Snecma CTC quality dash board•Quality improvement•Training material•Introduction to the use of Digital Mock-Up (DMU)

DMU within Snecma training courses•Examples•Pluses / Minuses

Conclusion

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SNECMA CTC WITHIN THE OEM ENVIRONMENT

The OEM environment•SAFRAN Group

-Aerospace Propulsion-Aircraft Equipment-Defense Security

•Snecma = aerospace propulsion engine manufacturer-Civil (50% of CFM56 engines)-Military-Rocket

Snecma Customer Training Center•Civil engines•EASA Part 147 approved•Key figures

4


AGENDA




Conclusion

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TRAINING QUALITY AT SNECMA CTC

Snecma CTC quality dash board•Our 14 quality criteria (chart shown to French civil aviation)

5.0

3.0

4.0

3,00

3,20

3,40

3,60

3,80

4,00

4,20

4,40

4,60

4,80

5,00

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Le cours1. Le contenu enfonction du besoin2. Le rythme3. La durée L'instructeur4. Le niveau pédagogique5. Le niveau de connaissance6. Le language 7. L'entregentLes supports de cours8. la documentation est comprehensible9. La qualité des présentations10. La documentation est à jourL'atelier11. L'état des moteurs 12. La configuration du moteur est à jour13. Qualité des outillagesService14. Qualité du centre d'instruction

Course Content Instructor

Training Media Facility

CTCGeneral

Assesment

MoyenneAnnuelle

4,47

4,55

4,49

CourseContents

Instructor TrainingMedia

Facility GeneralAssessment

3,00

3,20

3,40

3,60

3,80

4,00

4,20

4,40

4,60

4,80

5,00

1 2 3 4 5 6 7 8 9 10 11 12 13 14

2006

2007

2008




CTCGeneral

Assesment

MoyenneAnnuelle

4,47

4,55

4,49

12

3

4 5 6 7

8 9 1011 12 13

14

COURSE CONTENT1 = Courses contents2 = Pace3 = Duration

INSTRUCTOR4 = Pedagogical level5 = Knowledge level6 = Language7 = Relationship

TRAINING MEDIA8 = Documentation quality9 = Presentation quality10 = Doc. up-to-date

FACILITY11 = Engines quality12 = Engines up-to-date13 = Tools quality

GEN. ASSESSMENT14 = CTC quality

Trainees’ Evaluation

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5.0

3.0

4.0

3,00

3,20

3,40

3,60

3,80

4,00

4,20

4,40

4,60

4,80

5,00

1 2 3 4 5 6 7 8 9 10 11 12 13 14




CTCGeneral

Assesment

MoyenneAnnuelle

4,47

4,55

4,49

CourseContents

Instructor TrainingMedia

Facility GeneralAssessment

3,00

3,20

3,40

3,60

3,80

4,00

4,20

4,40

4,60

4,80

5,00

1 2 3 4 5 6 7 8 9 10 11 12 13 14

2006

2007

2008




CTCGeneral

Assesment

MoyenneAnnuelle

4,47

4,55

4,49

12

3

4 5 6 7

8 9 1011 12 13

14

Trainees’ Evaluation


CHOICETRAINING MEDIA8 = Documentation quality9 = Presentation quality10 = Doc. up-to-date

COURSE CONTENTS Action in progress. Subjectnot treated in this presentation. Possible link with TrainingMedia ?

Quality improvement•The lowest 3 evaluation levels are taken into account

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Training material

Process to selectmaintenance tasks

- Instructor’s presentation- Training devices- Supports for trainees (CD, student’s guide, …)

• Learning Management System (LMS)• Easy tracking.

Well, what about the DMU ?Well, what about the DMU ?

Trainingmanual

Selection of“pedagogical” tools

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Introduction to the use of Digital Mock-Up (DMU)•DMU : mock-up designed with a Computer Aided Design (CAD) software.

Snecma DMUEngineeringdepartments

Componentsmanufacturers

Partners

Componentsmanufacturers

Engineeringdepartments

CATIA DMU Large file size~ 5 to 10 Gb

3DViaComposerTraining Center DMU

Snecma Customer Training Center

Lighter files (up to ~ 1 Gb)Re-engineering impossible 3D courses on 2D supports

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Introduction to the use of Digital Mock-Up (DMU)

•We are OEM. Why use a DMU ?

-Because ! -To improve graphics and thus learning efficiency-3D views better than 2D views-Engine unavailability for new programs-Easy do / undo / re-do changes-Easy update & tracking-Save time / drawings needs.

10


AGENDA




Conclusion

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DMU WITHIN SNECMA TRAINING COURSES

Examples

Our vocation is not to present beautiful pictures, but to present accurate, efficient and high quality technical information.

•In house LMS with graphics and animations made with the DMU software-Demo

•3D animation to explain a maintenance task (outside our LMS)-Oil filter removal

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Mix of different graphic styles

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Pluses / Minuses

•Pluses-Easy-to-use software even for non-CAD users,-Possible access to numerous input CAD files… if you pay for the licenses !-DMU components partial download (better than a whole engine DMU),-Quality of high resolution graphics.

•Minuses-Difficult to manage large size DMU,-3D animations are not so easy to create,-Large RAM required (4 Gb for a comfortable use),-Impossible to create new textures.

14


AGENDA




Conclusion

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CONCLUSION

To use DMU at Snecma CTC …

•Is not self-sufficient as a teaching medium•Must be integrated within a pedagogical structure•Improves documentation quality, saves time and money•Improves our Customers’ learning efficiency•Reduces delivery process in creating new engine courses•Allows to train aircraft manufacturers and engine partners on time with the

latest engine configuration•Have daily updated courses

… improves Customers’ satisfaction

Tomorrow, 3D courses on 3D supports

the use of new technologies in the maintenance training courses at snecma :

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