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1 The Value of Healthcare Information Exchange and Interoperability Davis Bu, MD, MA Center for Information Technology Leadership Get Connected Knowledge Forum June 29, 2004

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Page 1: The Value of Healthcare Information Exchange and ... · {Critique of all projections and conclusions ... interoperability functionality at Levels 3 and 4 {Cost for stakeholder systems

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The Value of Healthcare Information Exchange and Interoperability

Davis Bu, MD, MACenter for Information Technology Leadership

Get Connected Knowledge ForumJune 29, 2004

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OverviewCITL overviewResearch methods & resultsStudy limitationsTake home points

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CITL Overview

Center for Information Technology Leadership

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Center for IT Leadership MissionProduce timely, rigorous market-driven technology assessments which:

Help providers invest wiselyHelp IT firms understand value propositionHelp shape public policy

Established at Partners HealthCare in partnership with HIMSS

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CITL Research TeamEric Pan, MD, MScDavis Bu, MD, MAJulia Adler-Milstein, BADavid Kendrick, MD, MPHEllen Rosenblatt, BSJan Walker, RN, MBABlackford Middleton, MD, MPH, MSc

David Bates, MD, MScDoug Johnston, MA

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CITL Research Methods and Results

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HIEI DefinitionProvider-centric encounter-based model of clinical information exchange

Provider

Public Health

Laboratory

Pharmacy Payer

RadiologyOther

Provider

Secondary (out of scope)

Clinical and administrative transactions and data exchange

Between providers and other providersBetween providers and labs, pharmacies, payers, radiology centers, and public health departments

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HIEI Taxonomy

Secure e-mail of free text or incompatible/proprietary file formats, HL-7 message

Machine-organizable data3

PC-based and manual fax, secure e-mail of scanned documents

Machine-transportable data2

Mail, phoneNon-electronic data1

Automated entry of LOINC results from an external lab into a primary care provider’s electronic health record

Machine-interpretable data4

ExamplesDescriptionLevel

No PC/information technology

Fax/Email

Structured messages, non-standard content/data

Structured messages, standardized content/data

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Research MethodsLiterature review

Reviewed studies from academic and general/trade literatures; over 600 citations reviewedMarket research

Expert panelDay-long briefing and first assessmentsPhone/email consultationsExpert review of literature findingsEstimates of HIEI impactCritique of all projections and conclusions

Construction of cost-benefit model (influence diagram)

Includes 1,238 nodes

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HIEI Expert PanelistsDavid J. Brailer, MD, PhD.

Senior Fellow, Health Technology Center. William R. Braithwaite, MD, PhD, FACMI.

Independent Consultant. Paul C. Carpenter, MD, FACE.

Associate Professor of Medicine, Divisions of Endocrinology-Metabolism and Health Informatics Research, Mayo Clinic, Rochester, MN.

Daniel J. Friedman, PhD. Independent consultant.

Robert Miller, PhD. Associate Professor of Health Economics in Residence, Institute for Health & Aging and Department of Social and Behavioral Sciences, UCSF.

Arnold Milstein, MD, MPH. Medical Director, Pacific Business Group on Health. US Health Care Thought Leader, Mercer Human Resource Consulting.

J. Marc Overhage, MD, PhD, FACMI. Investigator, Regenstrief Institute for Health Care. Associate Professor of Medicine, Indiana University School of Medicine.

Scott S. Young, MD, FAAFP. Senior Clinical Advisor, Office of Clinical Standards and Quality, Centers for Medicare and Medicaid Services.

Kepa Zubeldia, MD. President and CEO, Claredi Corporation.

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HIEI Analytical ModelModel financial value with 3 perspectives:

Provider

Public Health

Laboratory

Pharmacy Payer

RadiologyOther

Provider

2) Stakeholder group

1) Individual provider group or hospital

3) National

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Key HIEI Model AssumptionsLevel 1 is baseline – manual practices

Project the financial impact of cost reduction at Levels 2, 3, and 4 Model payers at Level 4 only

Provider-centricNo secondary transactions considered

Encounter-centric Clinical, administrative, and financial data related to clinical encounters

Financial value of information exchange and interoperability between entities

Not within entities

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Principal Cost Model ComponentsFor providers:

Number of interfacesInterface costsSystem costs

For stakeholders:Number of interfacesInterface costs

Provider

Public Health

Laboratory

Pharmacy Payer

RadiologyOther

Provider

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HIEI Cost AssumptionsAssumptions:

No cost for Levels 1 and 2Stakeholder and hospital interface cost at $50K/each. Clinician office interface cost at $20K/eachProviders purchase electronic medical records with interoperability functionality at Levels 3 and 4Cost for stakeholder systems not includedRollout costs include initial system and interface costsInclude annual maintenance costs for systems and interfacesCost for standards development and maintenance not included Payer costs derived from HIPAA Final Impact Analysis

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Number of Interfaces

Provider(Small Group

Practice)

Other Provider

Labs

Radiology Centers

Public Health

PharmaciesLevel 3Level 3

Provider(Small Group

Practice)

Other Provider

Labs

Radiology Centers

Public Health

Pharmacies

Level 4Level 4

Entity Interface

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National Implementation Schedule

Assume a 10-year technology rollout and usage scheduleRamp up the adoption of systems and interfaces over the first five years, with 20% adoption per yearRamp up the benefit from technology over five years, beginning with 50% benefit in the first year of adoption and increasing by 10% each yearOn a national basis, the return is then realized as follows:

94%

8

88%

7

52%

4

36%

3

22%

2

10%

1

80%

6

70%

5

98%

9

100%Percent of potential

return realized

10Year

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How Much Does HIEI Cost?

$275.6B$9.9B

$75.7B

Level 4 Rollout

$320.3B$6.4B

$123.9B

$27.1B$162.9B

Level 3 Rollout

$16.5B$20.2BTotal

$0.5B$0.5BStakeholder interface cost

$5.4B$9.0BProvider and hospital interface cost

$1.6BHospital system cost

$9.1BClinician office system cost

Level 4 AnnualLevel 3 Annual

Fewer provider interfaces required at Level 4 vs. Level 3

Difference in stakeholder interface cost at Level 3 vs. Level 4 due to payer cost (payers only modeled at Level 4)

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HIEI Principal Sources of BenefitHIEI produces two principal types of benefit

Administrative savingsQuantify the financial value of time saved by transitioning from manual to electronic data exchangeBenefit accrues to all entities that participate in data exchange

Utilization (Avoided redundancy)Reduction in unnecessary lab and radiology testsResults from interoperability between providers and labs, and providers and radiology centersBenefit accrues to the entities who pay for tests: providers and payers

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HIEI National Net Cost-Benefit

Level 2

Level 3

Level 4

$22B

$24B

$78B

Annual Net Return after

Implementation

$141B

-$34B

$337B

Net Return over 10-year

Implementation

Value of HIE standards is the difference between Level 3 & 4

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$(200)

$(100)

$0

$100

$200

$300

$400

0 1 2 3 4 5 6 7 8 9 10

Years

10-Year Cumulative Net Return by HIEI Level

Level 1Level 2Level 3Level 4

in b

illio

ns

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Limitations

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LimitationsOur model combines evidence from the academic literature, experts, and market dataWe extrapolate to make national projectionsThe model may be incomplete and important determinants missing

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LimitationsBenefit from secondary transactions beyond provider-centric, encounter-based model not includedSecondary benefit from enhanced data integration not included Costs not included:

Stakeholder system cost (other than Providers and Hospitals)Cost to develop, implement, and maintain standardsVolume discount associated with a national roll-outRevenue loss to labs and radiology from reduction in testsConversion of legacy data

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LimitationsAdministrative benefits may be difficult to realize

Assume labor savings translate directly into dollar savings Or, newly available resources may be used for non-revenue generating activity

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Take Home Points

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Value of HIEI: Key FindingsStandardized, encoded, electronic healthcare information exchange would:

Save the US healthcare system $337B over a 10-year implementation periodSave $78B in each year thereafterTotal provider net benefit from all connections is $34BNet benefits to other stakeholders:

- Payers $22B - Pharmacies $1B- Laboratories $13B - Public Health $0.1B- Radiology centers $8B

Dramatically reduce the administrative burden associated with manual data exchangeDecrease unnecessary utilization of duplicative laboratory and radiology tests

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To Achieve the Vision of HIEITruly interoperable systems will require:

Federal policy and financial incentives to stimulate adoptionNew organizational structures to facilitate, manage, and provide oversight for HIEPrivate sector investment for lab, radiology, and pharmacy systemsPublic sector support for investment in public health systems, provider systemsAcceptable rules and regulations for data ownership, and sharing, between covered entitiesHIEI Standards

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For More InformationSee www.citl.orgThe Value of HIEI Full Report

Available through HIMSSIncludes detailed results for individual provider organizations and hospitals

CITL Value of ACPOE Full ReportAvailable from CITL and HIMSS

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Thank You!

Davis Bu, MD, [email protected]