the villages regional hospital the news for volunteersthink. we exceeded 2016 by 15% and if we can...

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1 for News Volunteers THE VILLAGES is a federally registered trademark of Holding Company of The Villages, Inc., and is used under license. The Villages® Regional Hospital is a part of Central Florida Health. Vol.10 FEBRUARY 2018 No. 2 The Villages © Regional Hospital Auxiliary Foundation H T he ummingbird YES, it’s time to think about nominations for the Auxiliary Awards that will be given at the spring luncheon. The entire Auxiliary Volunteer population (including Musicians and Ye Olde Thrift Shoppe) are eligible to receive an award. The Awards Committee is being chaired by Jim Lemon, our Auxiliary Past President. His group will be meeting in early March to review all the nominations and will make the final selections. TIME IS RUNNING OUT FOR NOMINATING your Co-Volunteers for Awards The categories and their descriptions are listed on the nominating forms at the end of this newsletter. Find the nomination boxes when you check in at the Day Captain’s Office. Deadline to Nominate Co -Volunteers for Awards is March 1 st Print your form from the last page of this newsletter or pick one up at a sign in Kiosk. Auxiliary Volunteer Awards Nomination Form Deadline-March 1 of each year Please place completed forms in the Auxiliary Awards Box located in the Day Captains office or near the volunteer “sign- in kiosk” at the hospital or at Ye Olde Thrift Shoppe. Nomination category (may select more than one) [ ] Going the Extra Mile: An individual or department whose commitment to excellence consistently surpasses expectations. The volunteer or team who goes above and beyond to make things happen. [ ] Unsung Hero: An individual, deserving special recognition, who has shown consistent reliability, adaptability and service to the auxiliary. (May be anyone) [ ] Leadership Award of Excellence: An individual who has provided outstanding leadership, support to the organization, and has worked beyond the call of duty. (usually an Officer or Department Chairperson) [ ] Volunteer of the year: An auxiliary member who has made an exceptional contribution and shown outstanding dedication to the organization. He or she demonstrates the values of Respect, Stewardship, Integrity, Service, Teamwork, Innovation, and Quality [ ] Outstanding Team/Department Award: A team, recognized by the TVRH staff as having worked together at an exceptional level to improve patient care and/or services. Award determined by TVRH staff but names can be submitted for consideration. [ ] President’s Award: A person who has made a positive contribution to both the organization as a whole and to the President’s term. Award determined by the Auxiliary President. Names may be forwarded to the President for consideration Nominations may be from volunteers, staff, visitors, or patients Nomination Form Name of Nominee or Department: __________________________ Dept:___________________________ Your name: _____________________ May the Awards Committee contact you for additional information? YES NO Your Phone or email __________________________ Why have you selected this nominee or team? What contribution has the nominee or team made to our hospital community? How does this person/team fit the criteria of the Award? Use additional sheets of paper if necessary Let’s make this a record-setting year for nominations!! Important things in this issue: Nomination Time for Volunteer Awards Key Leadership Reports 4th Quarter Milestone Hours ARCE Testing Dates SOAP UP! Critical news for volunteers and staff as the hospital prepares for the Joint Commission coming to acredit us. See page 5 for how we NEED to help! Gift Gallery Long time Volunteers and a Retirement Ye Olde Thrift Shoppe News Foundation Updates Awards Nomination Sheet

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Page 1: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

1

forNews Volunteers

THE VILLAGES is a federally registered trademark of Holding Company of

The Villages, Inc., and is used under license. The Villages® Regional Hospital

is a part of Central Florida Health.

Vol.10 FEBRUARY 2018 No. 2The Villages© Regional HospitalAuxiliary Foundation

H Theummingbird

YES, it’s time to think about nominations for the Auxiliary Awards that will be given at the spring luncheon.

The entire Auxiliary Volunteer population (including Musicians and Ye Olde Thrift Shoppe) are eligible to receive an award.

The Awards Committee is being chaired by Jim Lemon, our Auxiliary Past President. His group will be meeting in early March to review all the nominations and will make the final selections.

TIME IS RUNNING OUT FOR NOMINATING

your Co-Volunteers for Awards

The categories and their descriptions are listed on the

nominating forms at the end of this newsletter. Find the nomination boxes

when you check in at the Day Captain’s Office.

Deadline to Nominate Co -Volunteersfor Awards is March 1st

Print your form from the last page of this newsletter or pick one up at a sign in Kiosk.

Auxiliary Volunteer Awards

Nomination Form Deadline-March 1 of each year

Please place completed forms in the Auxiliary Awards Box

located in the Day Captains office or near the volunteer “sign-

in kiosk” at the hospital or at Ye Olde Thrift Shoppe.

Nomination category (may select more than one)

[ ] Going the Extra Mile: An individual or department whose

commitment to excellence consistently surpasses expectations.

The volunteer or team who goes above and beyond to make

things happen.

[ ] Unsung Hero: An individual, deserving special recognition,

who has shown consistent reliability, adaptability and service

to the auxiliary. (May be anyone)

[ ] Leadership Award of Excellence: An individual who has

provided outstanding leadership, support to the organization,

and has worked beyond the call of duty. (usual ly an Officer

or Department Chairperson)

[ ] Volunteer of the year: An auxiliary member who has made

an exceptional contribution and shown outstanding dedication

to the organization. He or she demonstrates the values of

Respect, Stewardship, Integrity, Service, Teamwork,

Innovation, and Quality

[ ] Outstanding Team/Department Award: A team,

recognized by the TVRH staff as having worked together at an

exceptional level to improve patient care and/or services.

Award determined by TVRH staff but names can be submitted

for consideration.

[ ] President’s Award: A person who has made a positive

contribution to both the organization as a whole and to the

President’s term. Award determined by the Auxiliary President.

Names may be forwarded to the President for consideration

Nominat ions may be from volunteers, s taf f , v is i tors, or patients

Nomination Form

Name of Nominee or Department:

__________________________

Dept:___________________________

Your name: _____________________

May the Awards Committee contact you for additional

information? YES NO

Your Phone or email __________________________

Why have you selected this nominee or team?

What contribution has the nominee or team made to our

hospital community?

How does this person/team fit the criteria of the Award?

Use add it ional sheets of paper i f necessary

Let’s make this a record-setting year for nominations!!

Important things in this issue:

Nomination Time for Volunteer Awards

Key Leadership Reports

4th Quarter Milestone Hours

ARCE Testing Dates

SOAP UP! Critical news for volunteers and staff as the hospital prepares for the Joint Commission coming to acredit us. See page 5 for how we NEED to help!

Gift Gallery

Long time Volunteers and a Retirement

Ye Olde Thrift Shoppe News

Foundation Updates

Awards Nomination Sheet

Page 2: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

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1451 El Camino Real, The Villages, FL 32162

352-751-8176 The Hummingbird is a publication of the Villages Regional Hospital Auxiliary Foundation. The information within this publication is designed to communicate and inform the staff and volunteers. The editorial staff reserves the right to author, edit, or deny materials submitted for inclusion. Feedback: We need to know what you think, what you want to hear, and what you are up to. Send email to the Editor: [email protected] Newsletter Editors: Shari Kumler, Pat Kronk, and staff advisor & huge contributor, Rena Marchand. This newsletter is dedicated to the hardworking volunteers at The Villages Regional Hospital.

Elected Officers: Jeannie Rogale - President Mary Dolph - 1st Vice President Joan Hanosek- 2nd Vice President Candy Ginns - Recording and Corresponding Secretary Jan Kumpan - HistorianGeorge Counselman - Parliamentarian

Contact the Auxiliary OfficesThe Auxiliary Office 352 751-8061 is staffed on ... Monday-Thursday 8:00 am-4:00 pm Friday 11:00 am-3:00 pm The Day Captain’s Office, 751-8622 is staffed on ... Monday-Friday 8:00 am-4:00 pm Saturday & Sunday 9:00 am-1:00 pm

The Volunteer Placement Office, 751-8176. is staffed Monday-Thursday 8:00 am-4:00 pm and Friday Noon -4:00 pm

The Auxiliary Foundation Office, 751-8871 is staffed Monday-Friday,8:00 am-4:00 pm.

Our MissionTo improve the health and quality of life of the individuals and communities we serve.

H Theummingbird

The Villages© Regional HospitalAuxiliary Foundation

Jeannie Rogale Auxiliary President

PRESIDENT’S LETTER February 2018

Happy Valentine’s Day!What happened to January? It just passed us by! Didn’t we just celebrate Christmas? Have you kept your New Year’s Resolutions? I haven’t.

I would like to say THANK YOU to Penny and Chris and their volunteers for enabling all of us and our visitors to enjoy their service, seven days a week in the Cafe. Your Chocolate Chip Cookies are enjoyed by all,

especially those waiting in the Emergency Waiting Room.

As we all know, our hospital has been busy, especially this time of year, as they say, “Bursting at the Seams,” I want to say thank you to each and everyone of you. You are truly appreciated by the nurses, techs and patients! Keep up the good work. Let’s not forget our Golf Cart Drivers’s who drive in all types of weather, especially these last few weeks . “Baby It’s Been Cold Outside!”

Just a reminder that we will be starting our In-Service meetings. If you need a time or a reminder, just go to the Day Captain’s Office and the times and dates are on the Bulletin Board. If you have any changes, please call Mike at the Auxiliary Office -- ext. #8061.

I guess that’s all for now. Have a good month and stay warm. Again, thank you for all you do!

Thanks for giving a “hoot” and for the time you share.

You make a difference with your compassion and care.

We reach new heights because of people like you.

You’re appreciated for “owl” the things you do!

© Positive Promotions, Inc.

When The Joint Commission Surveyors are onsite, do you know what to do?Make sure that your department or area looks clean and de-cluttered. Prepare to display pride for the part that you play in providing an excellent patient and family experience. You should expect the surveyors to speak with you about your role. The surveyors are very respectful and are eager to learn about our hospital and the care we provide. If you are approached by a surveyor, here are some helpful tips:

❧ Listen and stay calm

❧ Think carefully before answering a question

❧ Only answer the question asked by the surveyor, no need to elaborate

❧ If you don’t understand a question, ask for clarification

❧ If you don’t know the answer, explain to the surveyor how you would find the answer

❧ Show enthusiasm and interest

❧ Be able to describe process improvements in your department or quality initiatives

❧ Know the standards as well as policies and procedures that pertain to your work

WHAT TO DO WHEN THE JOINT COMMISSION IS HERE

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Happy Valentine’s Day

VOLUNTEERS ARE LOVE IN ACTION

Lou Emmert Volunteer Coordinator

Flu Shots The flu season is definitely upon us

and I hope you all have had your flu shots and are diligent in washing your hands. The hospital has been very busy the past couple of weeks. If you haven’t gotten your flu shot you must wear a mask. And we will be monitoring badges to make certain we are all in compliance. Congratulations George and Gloria Counselman and Mike Kauffman have attained 4,000 hours; Mary Dolph, Jan Kumpan and William Van Riper have reached 3,000 hours of service! That’s quite an accomplishment. There are several other volunteers who have even more hours and I am so grateful to all of them and each of you even if you only have 50 hours at this time.

Auxiliary HoursSpeaking of hours of service, the Auxiliary members provided 167,762 hours of service during 2017. This is a fantastic number. In the past we have talked about reaching 1,000 volunteers but our goal is to fill all open positions and increase our annual hours to 200,000 in the next two years. So, I’m stressing hours of service. Two hundred thousand hours is quite a stretch but doable, I think. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours.

Foundation NewsAt the Foundation there is lots of activity getting ready for the Gala. The Gala is on February 10 at the Savannah Center and we expect 400 guests for the black-tie event. This is the major fundraiser

of the Foundation and each year it exceeds our expectations. And I’m certain this year will not be different. If you would like more information on the Gala, please call 751-8871.

Being Better!Over the next year Jeannie Rogale and I will be any visiting other volunteer programs looking for best practices applicable to volunteers in a hospital. We are interested in making our volunteer program the best it can be and one that others will want to emulate. Stay tuned for more news.

Hospital RequirementsA lot of time is being spent getting our volunteers up-to-date with the requirements of the hospital and its regulations. If you are gone more than 6 months, you will need to complete the process before coming back to work. I realize this can be inconvenient for you, so we are handling these on an individual basis to make it as simple as possible. Hospitals are different than some other organizations in that the hospital is heavily regulated regarding quality and service. Volunteering at the hospital has certain requirements that we must meet. Your understanding and cooperation is very much appreciated if you are one who has to sign more papers and take more tests. We don’t want to lose any of you!

Thank YouJust saying “Thank You” doesn’t seem enough but it is from the heart and please know that you are appreciated not only by us, but the hospital staff, the patients and their families.

UPDATE FROM LOU our Volunteer Coordinator

AUXILIARY BUSINESS

CARDS AVAILABLE

Auxiliary Business Cards available to all volunteers to give to family, friends, and acquaintances.

This card gives information on who to contact to become a volunteer, and has a place for you to write your name, if you desire to do so.

Please stop by the Day Captain’s Office to pick up a few for your pocket or purse to help in our ongoing recruitment efforts.

Visit Our WEBSITE by

clicking on the link below https://www.

thevillagesregionalhospital.org/

foundationvolunteering/volunteering/other Events

Page 4: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

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Our Millie retired after serving as the ER receptionist for many years. We, Penny, Sue and Cori, ER volunteers on Saturday’s 12-4 made her last day very special! We will all miss her very much!

~~Submitted by Penny Stinton

Millie Strauss sat quietly in the hospital lobby, dressed in her Auxiliary Uniform adorned by a ribbon holding several Award Pins, and holding other volunteer awards and pins in her hands. I am proud of my time here in The Villages Hospital. Volunteering is extremely important to me. I will miss all of this, but it is time for me to retire.”

Millie’s Lifetime Volunteer Avocation spans fifty-five years. “I first volunteered in 1963, when my son started school, and I promised myself that I would volunteer until my 90th birthday.”

Since joining TVRH Auxiliary in 2003, Millie has devoted all of her volunteer time to the Emergency Room and ED Admit. “I have been working with the best people, and I am proud to be part of such a wonderful team.”

Millie grew up in the Foster Care system of Rochester, NY, after the death of her parents.

“That is when I knew I would be a volunteer, that I would find a way to help others and give back.”

Married to Charles Strauss for 35 years, Millie is the proud mother of one son, Wayne. “Charles had a plan for us: a home in Florida as well as New York, and the assurance that no one would ever take my home from me. After he died I moved to Homestead, Florida, and…Hurricane Andrew blew down my house! I rebuilt the house, eventually moved to Central Florida, and joined the TVRH Auxiliary,”said Millie.

When asked if she has a “Wish” for her hospital

colleagues, Millie replied “Keep improving, welcome and respect each other, and, most important: take care of each other”. Thank you, Millie. ~~Pat Kronk, Hummingbird Writer

Millie Strauss Retires after over 55 years of Volunteering!

MILLIE STRAUSS ... Thank you for your Service!

AUXILIARY PRAYER

Almighty God and Heavenly Father, bless our endeavors as we strive to bring comfort and hope to all who are in distress of mind or body.

Guide us so that we may use the privilege given us to help the aged, the ill and the very young -- and with gentleness.

Give us the strength to labor diligently, and the courage to think and to speak with clarity and conviction but without prejudice or pride.

Grant us both wisdom and humility, directing our united efforts to do for others only as You would have us do.

Amen

Page 5: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

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AUXILIARY PLEDGE Believing that the hospital has real need for my service as a volunteer worker:

I will be punctual and conscientious in the fulfilment of my duties and accept supervision graciously.

I will consider as confidential all information which I may hear directly or indirectly concerning a patient, doctor or any personnel, and will not seek information in regard to a patient.

I will take any problems, criticisms or suggestions to my department chairperson.

I will endeavor to make my work of the highest quality.

I will uphold the traditions and standards of this hospital and will interpret them to the community at large.

4000 HoursGeorge CounselmanGloria Counselman

Michaelene Kauffman

3000 HoursWilliam Van Riper

Jan KumpanMary Dolph

2000 HoursAnita Hart

Jack SwisherKaren CaseDiane Smith

Gertrude (Cindy) MalackyGeorge Cook, Jr.

Margaret MacRae

1000 HoursJane BrennanEllen Wyatt

Chuck LeGareLynn Friedman

Linda JamesRobert Irvine

Thomas MaterazoHershel Chapman

Barbara Brecht

Patrick CampanaMary PapaJoseph Law

500 HoursCatherine Fitzgerald

Richard SteinViola Ferry

James EenigenburgBarbara Lee Allison

Shirley HeathMarjorie Ross

Harriet CorgardJoyce Isaacson

June ColeDiane SheaJoy Nihil

Linda L. LorgeDiane BrownRobert Heit

Bernice (Bunny) J. HannaMargaret (Peggy) Ganci

Rosemary Abissi

300 HoursHenryka (Hank)

PresinzanoKatherine Grusenski

JoAnn JackmanNancy DicksonDarlene BriestCharles Smith

Jack Neber

Patricia (Pat) BielickiBernard DiMaio

James BaconBonnie IrvineAudrey Rice

Elizabeth BittnerJeanne Lillis

Nancy KachmarGary GherardiniDora Amoroso

Sue Ann WoolseyMelvin Harf

Sylvia DonnellyStephen Glauberg

Robert James CraiglowArthur Gariepy

Jessie LisJerald CondeBetty Reed

Sandra Fink

100 Hour Robert Alan Bragg

Gwen BohlandHolly Hollingsworth

Marie AguiarRandall Roberts

Raymond MorroneBarbara Carmel

Sally JenkinsElizabeth Gaffney

Brian Graham

Thomas McVeigh IIILucille June Newhart

Gary PartainSheila Linn

Dianne CollinsPatricia M. Durant

Nancy ByrdKathleen Benjamin

Amie HaffnerJudith OliverNancy Oberle

Louise H. GreeneElizabeth Durant

Kris O’KellyPamela K. StewartGloria MorroneCharles WinterLynn HakkilaPeter Finch

Megan CastroGlenn Routzahn

Mary Jane StanleyVictoria DeshawRoger W. PryorPenelope Fisher

William “Bill” WrightLaura McDermott

Harriett ScharrWilliam Stanley

Patricia MahlstedtOlga Rigg

FOURTH QUARTER 2017 MILESTONE HOURS

Brakman, PatriciaBroverman, LynnClymans, Regina JoDamato, VirginiaEdwards, Carolyn Farrell, LindaFogt, Calvin Gaftman, Carol (Joy)

Goffnett, GailHeiser, DavidHelgemo, ClaudiaLessard, Janice (Jan)Lider, StevenLyons, DorothyMayer, JudithMorrison, Margaret

Newland, SusanReinoehl,RebeccaShimpeno, TinaStreet, StephanieZimmerman, FrancieDouglas, PeggyEstep, CharlesEvenski, Edward

Evenski, JoanLenahan, ElizabethPfeffer, NancyPfeffer, RonaldZecher, John

JANUARY 2018 NEW VOLUNTEERS

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Acknowledges the Patient and/or Visitor:• Follow the 10 – 5 rule: at 10 feet smile and acknowledge and at 5 feet speak. • Smile, make eye contact and greet them in a pleasant manner ...If they look confused or they are looking for something, ask if there is anything you can do for them. • Anytime you see someone looking for a sign that means they are probably looking for something and could use some help. • NEVER ask “How Do You Feel”, you know they are sick or nervous because they are in the hospital. Introduce Yourself • Depending on the situation and the place you are in ... State your name and your role at TVRH. • Highlight skills and expertise of self and other healthcare team members. Duration • Depending on the situation and the place you are in ... Give the Patient/Visitor a time expectation, even if it is just a time for your return. Keep patient/ visitor informed as to the amount of time a procedure or process will take. • If you don’t know the procedure/ process time see if you can find out. Never guess, ask someone in the know. • If there is a wait time give them the time expectation of that wait.

EExplanation

• Depending on the situation and place you are in ...Keep patient/visitor informed by explaining process & procedures. • Assist patient/visitor to have a clear expectation of what will be occurring. • Get correct information from the proper person.

T Thank You

• Thank the patient/ visitor for choosing TVRH. • Express appreciation that they have chosen TVRH as their healthcare facility. • Ask if there is anything else you can do for the patient/visitor before ending the interaction.

Our Volunteer Aidet

A

I

D

A WONDERFUL OPPORTUNITY FOR

VOLUNTEERSThe Edythe Bush Institute in Winter Park offers a two day session on volunteer management and their next class is April 11 and the second day is April 18. Several of our team have attended these sessions; Jim Lemon, Gloria Counselman, Betty Schneider and Lynne Fireman. If you are interested in attending the next two classes and gaining a certificate in management of Volunteers, please let Lou know quickly. The Foundation will support attendance financially.

I felt it was a very good class and very educational. ~~Jim Lemon

ARCE TESTING Annual Regulatory Compliance Education & Risk Safety Module (Same Test, New Name, Still Mandatory!)

For NEW VOLUNTEERS & GOLF CART DRIVERS FEBRARY 6 & 20 • 7:30-11:30 am

Drivers have their eyes checked the same day. Location is East Campus, 3rd Floor, opposite the elevator.

For ANNUAL VOLUNTEERSAny Tuesday... But, the 2 Tuesdays above may be busier than the other 2 Tuesdays.

FOR EYE TESTS: The Employee Health Care nurse will be available for volunteers eye testing on Tuesdays. Eye Tests are available at Employee Health Care Office on the 3rd floor of the East Campus.

It is MANDATORY

that every volunteer be recertified annually

during their birth month.

ANNOUNCING THE WINNERS of the tickets donated by a sponsor to the Gala on February 10. Each year a sponsor donates a table back to the Auxiliary for volunteers to attend. During 2017, Lou kept track of all volunteers who worked a special project such as March of Dimes, mock OR event, Biometrics, the parade, etc. We placed a ticket for each shift they worked throughout the year in a basket and Dick Campbell drew out the winners. Anyone can attend the Gala. But, the tickets are $150 each, so this is a value of $300 for these volunteers. Besides helping with our fundraisers, this is an added perk for working special events. We will doing this again next year.

Those who will be attending the Gala are:

Donna Davis Candy Ginns Maria Sandstrom Olga Rigg (THE HUMMINGBIRD IS hoping the winners will submit some pictures of themselves at the Gala, along with something fun about their experience!)

Page 7: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

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HAPPY VALENTINE’S TO EVERYONE!

The Gift Gallery is fully decorated for Valentine’s Day with great gifts for that Someone Special! You can purchase flowers, balloons, candies, and much more right in your hospital gift shop, so come on in.

We are continuing our After Christmas Sale with 25% off Christmas items. The monthly Give Away program is being continued for the near future. January’s Give Away was four movie passes .January’s winner was Joyce Machinot, a volunteer in the Gift Gallery.

February we will offer another giveaway. We currently have over 200 people signed up for a chance to win a gift.

SO MAKE SURE YOU HAVE REGISTERED. Please note: If you have signed up previously, you DO NOT NEED to sign up again. Come visit the Gift Gallery and fill out one of our forms to be eligible.

We look forward to serving our patients, visitors, team members and volunteers.

"ALL THAT GLITTERS" LOBBY SALE.

February 13 & 14 This vendor offers

upscale costume jewelry.

When you receive an email from the Auxiliary office

DO NOT JUNK or UNSUBSCRIBE IT!

Even if the topic has no interest for you. JUST TRASH IT!

We know that not all emails from the Auxiliary will pertain to YOU. BUT,

there are many that will!

So, if you unsubscribe or send it to “Junk” you could miss IMPORTANT

information in the future! Such as:

The Hummingbird

Hospital Christmas Gift announcement (Hams & Turkeys)

Notice of Auxiliary Luncheon

Temporary Changes and Directives concerning

Construction and Renovations

Announcements Re: coupons, discounts, free tickets for

volunteers If you accidently unsubscribe or

you “Junk” it and are not receiving notices your fellow volunteers know

about ... please call the

Auxiliary Office 352-751-8061.

They cannot just reconnect you, but they will help you get it done.

A MASS-MAILING COMPUTER PROGRAM that pro-actively seeks out and resolves potential delivery issues to protect you. The Auxiliary sends messages to so many volunteers at once and to prevent your email provider from categorizing them as spam, they help ensure you receive the messages.

Page 8: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

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Alice Dickman has been a volunteer since 2012, initially working in Patient Care. She advanced quickly to Co-Chair with Jim Lemon. Over the ensuing years Alice assumed additional Chair responsibilities for Infusion, Express Admit and, finally, Surgical Waiting Room. Sadly, Alice experienced serious health issues and needed rest and recuperation time, which required her to resign from the Auxiliary. “I hope to come back in some capacity. The Hospital is my lifesaver…I love it…and I need it!”

Harriet Huschart, a member of TVRH Auxiliary since 2002, started out in Emergency Department and ED Admit, and stayed there for fifteen years. She assumed ED Chair responsibilities many years ago, and maintained a deep commitment to her department and her colleagues. In 2017, she also served as Chair of Pharmacy. Due to her husband’s myriad health and recovery issues, Harriet felt she was needed at home, and that it was time to resign from the Auxiliary. She is

also hoping to return to the Auxiliary in the near future.

Both Alice and Harriet were invited to the January 2018 Executive Committee meeting, and we surprised them with a “We Wish You Well” cake…and, of course, are looking forward to their return to the Auxiliary.

~~Pat Kronk, Hummingbird Writer

Harriet Huscart, Alice Dickman with Lou Emmert. Notice the half eaten cake on the table!

ALICE DICKMAN & HARRIET HUSCHART …we wish you well!

What Do YOU Think?

Getting to Know Us

Pat Kronk has been thinking about having a large book/

notebook about our Musicians, but the idea

could, and probably should, apply to ALL OF OUR

VOLUNTEERS.

If desired, each volunteer could write up a bio/story.

We all have stories that reflect our past and highlight

how we got here and why volunteering in TVRH is so special and important to the

volunteer.

No address or phone, but an ID pic could work. One page

only. A “Getting To Know You” / “Getting to know Us”

book.

Every day I realize how special each volunteer is as an individual, and I wish I could

hear more of their stories. The Humingbird articles are not just everyday events, but highlights of people, events, and significant moments in

time.

Just an idea. Do you think it has merit?

If you want to share, please send your article

and photo to

[email protected]

SUPPORT OUR FRIENDS The businesses who have offered these discounts to encourage you to stop in and visit them. They have been revised!

Pick one up in the Day Captain’s Office.

FREE Appetizer Sampler

with $25.00 order

Women’s Clothing

Located in: Lake Sumter Landing

1113 Canal St, The Villages

(352) 205-7232

10 %OFF

740 N Hwy 441 at Rolling Acres

across from Jersey Mike’s • 352-775-4078

10 %OFF

A SELF SERVE YOGURT PARLOR

1568 Bella Cruz Dr.

352-633-1520

OPEN 7:30 AM - 2:30 PM

10 %OFF 5 %

OFF

1124 Bichara Blvd, The Villages, FL

Phone:(352) 633-4352

Includes vendors beyond eateries! GET INTO

THE HABIT of carrying your badge with you

and remember to take advantage of discounts

offered at the businesses that are listed!!

Discounts from Friends of the AUXILIARY FOUNDATION

10 %OFF

3435 Wedgewood Ln.

off 466 W from Buena Vista • 352-751-6866

www.chinabuffet88.com

total check

China BuffetRESTAURANT

TAKEOUT ORDER ONLINE 1130 Bichara Blvd

Lady Lake, FL 32159

35 %OFF

HAM Café 15 %OFF

522 N Us Highway 441, Lady Lake

Cross Streets: Between Old Vineyard Blvd

and Rolling Acres Rd.• 352-259-3900

For the whole hospital staff & volunteersdine in and take out

674 N Us Highway 441, Lady Lake, FL

Cross Streets: Between Rolling Acres Rd

and Avenida Central • (352) 633-9744

$8.99 Meal Deal

Includes any regular size

sandwich, chips, and drink.

Lake Sumter Landing, 976 Old Mill Run

The Villages

15 %OFF

Discounts available ONLY when you show your volunteer/employee badge

Pedicure and Manicure

Deluxe ONLYN A I L S & S P A

10 %OFF

982 Del Mar Dr., Lady Lake

(352) 750-2634

December 2017

Rolling Acres Plaza,

700 US-441, Lady Lake, (352) 750-9998

not valid for

uniform logo

10 %OFF

Spanish Springs Town Square

1108 Main St, The Villages 1558 Bella Cruz Dr, The Villages

10 %OFF

4046 Wedgwood Ln, The Villages, FL

Phone:(352) 750-1994

10 %OFF

$20 or more meal

Spanish Springs Town Square

990 Alverez Ave, The Villages

20 %OFF

cannot be combined with other offers

10 %OFF

869 N Hwy 27/441 next to Home Depot

352-751-2507

Southern Trace Plaza

3535 Wedgewood Ln, (352) 751-6825

orders over $40 cannot be combined with

other offers or used with orders wired out

10 %OFF

1572 Bella Cruz Dr, The Villages, FL 32159

Phone:(352) 259-3568

10 %OFF

You can help grow the list by asking your favorite place if they might want to offer a discount

to TVRH Volunteers and become a “Friend of the Auxiliary/Foundation” and be listed in our

Newsletters. If they show any interest, contact Gloria Counselman, and she will take it from there!!

405-209-8662.

Page 9: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

9

Ye Olde Thrift Shoppe is open Tuesday through

Saturday from 10 a.m. to 4 p.m.

and is located at 106 & 110 W. Lady Lake Blvd.

just two blocks south of the CR 466 and US

Highway 441intersection and part of the Lady Lake

Historical Park.

For more information call us at 352-259-5853. We appreciate all your donations and can also pick up large pieces of

furniture (just call 352-874-3593).

IT CONTINUES TO GROW AND MAKE A DIFFERENCE!

Ye Olde TreeJanuary 6th was proclaimed “Ye Olde Thrift Shoppe Tree Dedication & Celebration Day”by the Mayor of Lady Lake, Jim Richards. About 180 customers, volunteers, and Foundation Board Members gathered to see the beautiful oak tree that is one of the oldest in the Town of Lady Lake. estimated at between 200 and 250 years old. The tree is dedicated to all the TVRH Auxiliary Volunteers.

Insight Credit Union joined the celebration and provided hot dogs, hamburgers, chips and soda to all those who braved the chilly weather that day.

With the purchase of the land where the tree is located, Ye Olde Thrift Shoppe has room to expand as well as additional parking space.

Dave Gardner, Chair of TVRH Auxiliary Foundation and Dick Campbell, Executive Director/

President of the Foundation address the crowd

Page 10: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

10

Mayor Jim Richards hands his proclamation to Rena Marchand, Chair of Ye Olde Thrift Shoppe

Cindy Brown from Representative Daniel Webster’s office with Rena Marchand and Dave

Gardner after the unveiling of the plaque in honor of all the Auxiliary volunteers

Auxiliary President Jeannie Rogale cuts the ribbon Mayor Richards and Roy Smith watch

Rosanne Brandeburg from Insight Credit Union feeds the hungry crowd

The tree is dedicated to all the TVRH Auxiliary Volunteers.

Page 11: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

11

AUXILIARY FOUNDATIONComing up with the

The Villages © Regional Hospital Auxiliary invites anyone interested in the topics to join them for a light dinner and conversation with industry leaders in health care and wealth management.

All events begin at 5:00 pm and are located at The Villages© Regional Hospital Auxiliary East Campus 2nd floor - Classroom #1.

Cathy Reardon Senior Development Associate

Cathy Reardon, the Senior Development Associate of the Foundation, is responsible for the Live @ 5 events. “The first Live @ 5 offered in 2018 was very successful. We had 35 people in attendance. The evaluations were very positive. The participants thought that the speakers were very knowledgeable and informative. According to the participant evaluations, information was relevant, interesting and clearly presented. We have sandwiches from Honey Baked Ham, fruit, chips, cookies, water and soft drinks available at each session. In addition, we usually give away

two or three small door prizes,” said Cathy.

February 15

The Economy, Politics and Your Investment -- The Cebert Perspective

Dale L. Cebert, ChFC, CLU, President, Cebert Wealth Management

The Ins and Outs of Long-term Care Tricia Holloway, NHA, MPA, Administrator, Buffalo Crossings

March 14Philanthropy in Retirement

Jorge Romero, Senior Wealth Advisor, Ruggle Wealth Management

The Heart and Your Love Life Usman Hashmi, M.D. Cardiac & Vascular Consultants

Join them for one or both

All events are FREE of charge.Limited seating. Reservations required.

Call the Foundation Office at 352-751-8871.

THE VILLAGES is a federally registered trademark of Holding Company of The Villages, Inc., and is used under license. The Villages® Regional Hospital

is a part of Central Florida Health.

Romil Patel, M.D. Lake Medical Imaging

Spoke on: Advances in Early Diagnosis

of Alzheimer’s

Catherine Keller, M.D. Managing Physician,

Lake Medical Imaging

Spoke on: Breakthroughs in Early

Detection of Breast Cancer: Why is Breast Density So Important?

Page 12: The Villages Regional Hospital The News for Volunteersthink. We exceeded 2016 by 15% and if we can do that over the next two years we will be over 200,000 hours. Foundation News At

12

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