Executive Director News Chair Affair

2

Social Media MHS Hair Ball

3

Rosaly Bass Recognized AdviCoach New Owner

4

Monadnock RSVP Aging In Place Specialist

5

Humane Society ED Architecture Lecture

6

Park Theatre Women’s Club

7

Summer Anniversaries 8

Inside this issue:

Chamber Connection The Voice of the Contoocook Valley Business Community

Summer 2016

River Center Open House & Ribbon Cutting

We are excited to announce that we have moved! All Saints Church has purchased our property at 46 Concord St. Effective July 1st our new location is 9 Vose Farm Rd, Suite #115, Peterborough (the old Brookstone building, by Eastern Mountain Sports). Our neighbors will include; Monadnock Family Services, MAPS Counseling and Monadnock Work Source. We are happy to continue to share space with South-ern NH Services Fuel Assistance. You will still have access to staff from Monadnock Center for Violence Prevention on Mondays and Monadnock Area Transitional Shelter on Tuesdays in our new location. This move offers new opportunities for collabora-tions and excellent space to base our family support and community resource ser-vices. We are holding an open house on Wednesday, August 24 from 5:00-7:00. Join us for a ribbon cutting with the Chamber, a tour of our new space and a photo review of this past year. Everyone is welcome! As the fall approaches we are lining up new programs for our parents and children. Tuesdays Bonnie Harris will meet with parents of Teens and Tweens beginning Octo-ber 4. Wednesday mornings in September Wendy Hill will lead a group entitled “Is this Normal Behavior”? Topical Tuesdays for Parents will begin on August 23 from 6:30-8:00. Our Jaffrey Parenting group continues on Friday mornings at the United Church in Jaffrey. The Farm to Table program will continue throughout the fall on Thursday mornings. For more details, please visit our website at www.rivercenter.us. Please help spread the word about Tidy Trims free back to school haircuts for low income families on Monday, August 29! We look forward to seeing you at our open house on August 24! Margaret Nelson, Executive Director Mnelson@rivercenter.us, 924-6800

Golf Thank You! Thank you to all who helped make this year's golf tournament a success. A special thank you to Crotched Mountain Golf Club and to our sponsors:

Event Sponsors: EMD Millipore, Bellows-Nichols Insurance, RiverMead Lifecare Community

Corporate Sponsors: Bank of New Hampshire, Belletete's, Dunkin' Donuts, Jack Daniels Motor Inn, EMD Millipore, GFA Federal Credit Union, Monadnock Community Hospital, New Hampshire Ball Bearings, People's United Bank, Roy's/Maggie's Markets, Vose Farm Business Center

Hole Sponsors: A.W. Peters, Atkins Callahan, Atlas PryoVision, Clark-Mortenson Insurance, Crotched Mountain Foundation, Crotched Mountain Ski & Ride, Dahle North America, Hubert's Family Outfitters, Lake Sunapee Bank, Law Office of William J. Phillips, Monadnock Financial, Monadnock Inn, Phil Runyon Law Offices, RBC Wealth Management, Self Storage of Jaffrey & Peterborough, Teleflex

The game of telephone is a classic ice breaker and party game. It's easy to set up and a lot of fun to play. You and your friends pick a word or phrase then “pass it on” by whispering it to someone next to you. The fun is seeing how much it changed during the game. Even better, to play all you need is a cou-ple of friends, a quote or phrase, and a quiet whisper. But what to do when you’re confronted about some-thing you said but from someone who didn’t hear it directly from you. Especially when the meaning of words has changed from the original intent. It can be frustrating to have what you said changed even slightly. It might not seem that important to the per-son who didn’t pass it along correctly but it certainly is to you. It is even more significant when it comes to business. Being misquoted can cost you your busi-ness integrity or even your job. So now you are stuck with two choices. Make a statement to correct your statement or put everything in writing to prevent being misquoted. Unfortunately there is no perfect answer. Sometimes you don’t have the luxury of responding in writing; some things need an immediate verbal response. In many cases you need to respond and hope for the best results but this does not mean you have to leave things to chance. Years ago one of my managers said to me that first rule of business communication is the same as the first rule of a carpenter. A carpenter “Measures twice and cuts once”. In business you should “Speak twice and statement once.” Here’s what he means, at the end of every communication where a decision was made or new direction was de-

cided, he would say “I’ll confirm what we just talked about with an email.” Or he would ask the other person to send him an email to con-firm what we just talked about. Ei-ther way he was ensuring a process where the communication was veri-fied. And when you do communicate via email there are some important things to remember. Before you hit send read over your email, it’s amazing how many errors you’ll find from autocorrect or spell check. Sometimes spell check doesn’t correct to the right word. Like when I received an email regarding the tuition after financial aid and scholarships the final payment would be $15,000 for a collage. Who knew arts and crafts could cost so much? Thank goodness I had a Michael’s Coupon. But the most important thing I’ve learned is to “Never put any-thing in writing that you wouldn’t want read in court or in front of your mother.” The worse example of this hap-pened one day when I saw three other employees from my company let go because of a group email and their inappropriate responses. The moral is: when in business or personal life, commu-nication is key to success. Getting something even slightly wrong can have devastating ramifications that can hurt or ruin career. So always double check your correspondences and verify that you are being quoted correctly. It isn’t a guarantee that you won’t be mis-quoted but you may at least have back up to prove “I didn’t say that.”

Page 2 Chamber Connection

News from the Executive Director

Monadnock Community Early Learning Center (MCELC) is once again holding a unique fundraising event--The Children’s Chair Affair! The fundraiser is sponsored by local artists and businesses from the Monadnock Region. Thirty Adirondack chairs are being dispersed to local artists who volunteered to decorate them for auction. These unique works of art will then be displayed prior to the event in neighboring towns at local sponsoring businesses and events. On Saturday, August 20, 2016 there will be an auction and raffle at the Peterborough Town House from 5 pm-8 pm. Auction tickets are $30 per person/$50 per couple. Bidding begins at $100 per chair. All proceeds will support the children and families of the Monadnock Community Early Learning Center. We are also looking for

sponsors to support the event—Gold Sponsorship, $500; Silver Sponsorship, $250 and Bronze Sponsorship, $150. Sponsors will receive four tickets to the event and advertising in our mailings and on place cards displayed during the evening of the event. Please call MCELC at 532-6021 for more information or email kathy@mcelc.org.

Return of the Chair Affair

Social media workshops, online and off

Create your own graphics Yet another Graphics for Dummies type of site, where templates and drag-and-drop technology will help you look good online. Check out this one: relaythat.com It’s all about videos, and mobile! Mobile phones are how anyone un-der the age of 30 is consuming news and marketing messages these days. And, the “older” crowd is catching up as well. In a recent re-port by RealSEO, 70 percent of mo-bile phone use will be to watch vid-eos within the next three years. Are you planning a video marketing strategy?

The eternal question: How often to post? How often should you update your social media sites? Well, here’s what they say, as of June 2016: LinkedIn, 3 times a week; Pinterest, 4.5 times per week; Twitter, 19.5 times per week (yes, you read that right), and Facebook, 7 times per week. How are you doing? [data: Buffer.com] Are you considering LinkedIn? You should From that same study by Buffer.com, "59% of LinkedIn users don’t visit Twitter, 83% don’t use Pinterest and 13% don’t use Face-book. Which means that unless you’re capturing them on Facebook, LinkedIn users could be a com-pletely untapped market for you." HalvorsonNewMedia.com chris@HalvorsonNewMedia.com

Christine Halvorson of Halvorson New Media will begin offering her popular social media workshops online in a live video chat format starting in September. Spaces will be limited and price is to be determined. To be alerted to these new online workshops, sign up for her email list here: http://bit.do/ChrisWorkshops In addition, Halvorson will be offering free, half-hour social media trouble-shooting sessions using the new Face-book Live video feature starting in September. The sessions will be at noon, the second and fourth Wednesday of every month. To participate, all you need to do is first LIKE the Halvorson New Media Facebook Page at https://www.facebook.com/HalvorsonNewMedia/ and then "tune in" to the page at that time. To ask a question, you just use Facebook's "Comment" feature, while you watch and hear her. It's easy. Bring your most pressing social me-dia conundrum at that moment and I'll solve it or we'll solve it together. First session is September 14! Finally, Halvorson will continue to offer live, in-person workshops throughout the Monadnock Region and beyond. New sessions will start in September. "Every time I run a workshop, I inevitably get someone writing to me the day before the event to say, 'Gee, I can never attend on a Wednesday, but Saturday is good' or "I wish you'd do an-other one on LinkedIn.' So, I crafted a survey to gauge student interest in both topics and times," she said. "I want to provide what people in the area need, not just what I think they need." The three-question survey can be found here: http://bit.do/Peterborough

Social Media Marketing: Chris Halvorson

August, 2016 Page 3

Monadnock Humane Soci-ety invites you to save the date for the 14th annual Hair Ball: Phantom of the Paw-Purr-A!

The annual gala will take place on Saturday, September 24th, 2016 (note the earlier date) from 6-11pm at the Keene Country Club. Please join us for fabulous food, beautiful surroundings, incredible auction items, and dancing with Wyld Nightz! Tickets are $125 per person. To reserve please go to:

monadnockhumanesociety.org or call 603.352.9011, ext. 112. Business sponsorships are avail-able; please contact Carol at 603-352-9011, ext . 115 for more information.

Lifetime Achievement Award for being NH’s oldest Certified Organic Farm

Rosaly Bass, founder and owner of Rosaly's Garden in Peterborough, was honored on Saturday, June 4th at Wells College in Aurora, New York. A 1958 graduate, Bass received the Wells College Alumnae Association Award, honoring her life's work as an organic farmer. Nearly 400 alum filled the Well's College auditorium for the Award Convocation. Wells College President, Jona-than Gibralter cited Bass for her 43 years of commit-ment and innovation in organic farming. And for her collaboration with the University of New Hampshire ex-tension program,to improve organic practices. And for mentoring the many young field workers she employed over the years. More than a few of those workers have started their own farms or moved on to manage other farms. Bass received two standing ovations after addressing her fellow alums, sharing a bit of farm history and phi-losophy, as well as a look back at her years at Wells College.

Early in her junior year Bass got married. In her sen-ior year she became pregnant, which made life a bit more complicated, putting graduation in question. The Dean of Students was not alone in thinking graduation was at risk. But Bass never considered quitting an option. On Saturday she told her fellow alum, she may have been the first graduate to bring her baby to graduation, bouncing baby George on her lap as the horses pulled her coach down Main Street. All Wells graduates ride to Commencement in a Wells Fargo Stage Coach. On Saturday Bass rode to the Award Convoca-tion with Presi-dent Gibralter, and "baby George" was in the audi-ence along with Bass's other son, Matthew, and other family, friends, and fans.

Wink Faulkner has officially purchased the AdviCoach license from Ann and Michelle Connor. Formerly known as The Con-nor Coaching Team, of which he was a member. The name of his new franchise is AdviCoach of New Hampshire. They have been voted the best Business Advisors in our area for seven

years straight, so they have a lot going for them already! At the risk of filling your In-Box more, Wink would like to ask you to opt-in to his newslet-ter which he will be publishing twice a month. These newsletters will have useful, insightful articles pertaining to managing and growing small businesses. He is a Certified Value

Builder Coach with the Value Builder Program, and has also earned quality and project management certifications, so you will see some items on those topics. He may even sneak in something humorous to brighten up your day. Wink is very excited for what the future holds and looks for-ward to working with you in the future! Please feel free to reach out to him with any questions or comments you might have. He can be reached through telephone, email, or on my LinkedIn, web site or Facebook. If you would like to receive his newsletters, please click on the link below to opt-in and make sure to Like his new Facebook page. https://app.icontact.com/icp/confirm.php?r=21634322&s=7

Wink Faulkner Buys AdviCoach

Page 4 Chamber Connection

Photo Credit: Annie Card

August, 2016 Page 5

Butler Restorations specializes in careful repairs and thoughtful up-dating of antique homes in south-central New Hampshire. We analyze and solve challenges in historic structures such as fitting modern conveniences, repairing weak foun-dations, replacing odd-sized doors and windows, and other projects to increase the joy of owning an older home. Mike Butler also designs and builds custom storage solutions and free-standing cabinets. Butler Res-torations is rated A+ by the Better Business Bureau and “Best of Houzz” by the popular home design web site. CAPS graduates include remodelers, builders, designers, architects, oc-cupational therapists and others who help homeowners remain in their homes safely, independently and comfortably as they age. In three days of coursework, the CAPS curriculum incorporates mar-

Jane Butler of Butler Restorations LLC, is now one of the select group of professionals nationwide to earn the Certified Aging-in-Place Special-ist (CAPS) designation, identifying her as a designer with the skills and knowledge necessary to remodel or modify a home to meet the unique needs of the older population, dis-abled owners or their visitors.

The National Asso-ciation of Home Builders, in part-nership with the AARP and NAHB Research Center, created the CAPS program, which includes training and education on

the technical, business manage-ment and customer service skills essential to compete in the fastest-growing segment of the residential remodeling industry — home modi-fications for aging-in-place.

ket demographics, communication techniques, marketing, common barriers and solutions, building codes and standards, product ideas and resources and business man-agement. CAPS program graduates are re-quired to maintain their designa-tion by attending continuing educa-tion programs and/or participating in community service projects. “I look forward to helping home-owners in south-central NH make the changes they need to enable them to live in their homes for a long, long time,” said Butler. For additional information about the CAPS program, visit www.nahb.org/caps. For more in-formation about Butler Restora-tions visit www.shorthillstudio.com or call 603-588-2637.

Jane Butler Earns Certified Aging-In-Place Specialist Designation

ances.”

RSVP’s Neighbors-In-Deed program provides individualized friendship and non-medical assistance to low-income seniors, adults with disabili-ties, and veterans and military fam-ily members who may be lonely, isolated, or living with a chronic health condition so they can remain living in their homes as long as pos-sible with dignity and quality of life. Volunteers are matched one-to-one to provide ongoing companionship and assistance with daily activities such as: visiting, transportation and supported assistance with grocery shopping and errands, medical ap-pointments, respite care, light handyman repairs, and other basic human needs.

Monadnock RSVP has received a generous gift of 40 tickets from the Peterborough Players Professional Theater, which was made possible through a grant from the William Eppes Foundation with the express purpose of making theatre more ac-cessible to Senior Citizens.

RSVP will use this contribution to provide seniors in their independent living program, Neighbors-In-Deed, an enrichment opportunity.

“We are thrilled and extremely grate-ful to be able to offer these tickets to our Neighbors-In-Deed matches,” says Katharine Baird, Program Di-rector of Monadnock RSVP. “Many of the seniors we serve are very low-income, do not drive, and could not otherwise, attend these perform-

Founded in 1933, The Peterbor-ough Players enriches the human experience by producing quality live professional theatre, developing and training theatre artists, and offering New Hampshire a wide va-riety of performing arts events. They produce seven Main Stage shows each season that run late June through September, and two Second Com-pany chil-dren's shows that run July and August.

Monadnock RSVP Volunteer Center Receives a Gift From Peterborough Players

Monadnock Humane Society is pleased to announce the appointment of Kathy Harrington as their new Executive Director. The MHS mission is to foster a compassionate community by promoting and providing for the well-being of animals. Harrington will succeed Joseph Olsen who has been serving as the MHS transition leader since January of 2015 to present. Her appointment follows an extensive na-tion-wide 3-month search led by a committee of six, and

will be effective in September, 2016. Kathy brings a wealth of non-profit and business leadership to the role having served as the President of the Monadnock United Way for the past 6 years. Previous to Monad-nock United Way, Harrington served as Executive Director at Stonewall Farm in Keene for 6 years. Kathy’s passion for animals and people as well as her experi-ence and skills make her the ideal leader to bring MHS into the future as a sustainable, and thriving or-

ganization. “I am elated about the opportunity to work with such an innovative community provider organization like Monad-nock Humane Society,” says Harrington. “The Monadnock Region is rich in community support and caring, which aligns so well with the mission of MHS. MHS is not just about the animals but helping the people who love them, and having worked in the animal and human services field for the past 12 years, my career path has positioned me well for this new opportunity,” she added. “I am so excited about working with the staff, board and community to be a part of the future of not just MHS, but the evolution of ani-mal welfare. I also look forward to continuing to serve and partner with the area’s businesses and nonprofit organiza-tions in this new capacity to continue to strengthen the so-cial fabric of our region,” “Over the past year, the MHS Board, with help and input from community members and staff, developed a strategic plan, with a focus on creative and financially sustainable activities and organizational management. Kathy brings non-profit expertise, local connections and a results-driven focus to the MHS team as we execute this newly-created 3-year strategic plan”, said Kristen E. Trombly, Chair of the MHS Board. “We are thrilled to have her on board and look forward to her contributions and leadership as MHS contin-ues to grow and develop as a financially sustainable and vibrant organization serving the Monadnock region.” Monadnock Humane Society 101 West Swanzy Road, Swanzey, NH 03446

New Director for the Monadnock Humane Society

Architecture: The Road Goes Through

Architect Dan Scully will be speaking at the Mo-nadnock Center for History and Culture in Peter-borough on Tuesday, August 16th. Scully’s prac-tice, active for over 30 years, has made its imprint on the Monadnock Region with impressive home designs as well as public and commercial spaces like the Monadnock Co-op Market and new ice arena in Keene and the Piedra Fina Restaurant in Marlborough. Among numerous awards, the American Association of Architects New Hamp-shire Chapter honored Scully with its Clinton Sherr Award for Architectural Excellence in 2010. Most recently Scully was a 2016 receipient of a Ruth and James Ewing Arts Award, which honors visual and performing artists in the Monadnock region. This presentation is part of a series called By De-sign, a collaboration between the Monadnock Center and atHome Magazine is a series of pro-grams which explore composition, form, and func-tion as it applies to many aspects of our lives in-cluding homes, business and commercial archi-tecture, gardens, furniture, community spaces, and more.Each program features one or more re-gional experts sharing their challenges and ex-periences in the world of design, followed by time for questions, comments, and mingling with fellow attendees. The program starts at 7 p.m. Admission is $15, or $10 for members of the Monadnock Center. Tick-ets may be ordered online at MonadnockCenter.org, or by calling 603-924-3235.

Page 6 Chamber Connection

creased project costs, trustees are still planning on a 2016 construc-tion start with a 2017 opening. Steve Jackson, Jr., The Park Thea-tre’s CEO and Managing Director opened The Park Theatre Executive Office and Visitor Center at 6 River Street in April and launched the 10th Annual Theatrical Season that includes collaborations with the Jaffrey Civic Center for its “Night of 1,000 Cupcakes” and Jaffrey Cham-ber of Commerce with a special Fri-day night showing of the 1975 sum-mer thriller, “Jaws”, in celebration of the return of Jaffrey’s Festival of Fireworks on August 20. Addition-ally, the Theatre will screen two of its Summer Movie Nights selections at La Mia Casa Pizzeria & Pub in Peterborough. These screenings will feature a $5 all-you-can-eat pizza buffet for movie patrons.

Thanks to the continued and gener-ous response from our business community, The Park Theatre has success- fully concluded the second tax credit campaign which raised $550,000. Trus-tees wish to thank At- las PyroVision Enter-tainment Group, Battle Road Press, Belletete’s, C&S Wholesale Grocers, Full Circle Con-sulting, Hutter Construction Corpo-ration, Lake Sunapee Bank, Lynn C. Rust, CPA, Main Street America Assurance, Moore Pike, Old Domin-ion Insurance and Monadnock Eco-nomic Development Corporation for their donations to The Park Theatre through the Tax Credit Program of NH’s Community Development Fi-nance Authority. With the comple-tion of this campaign, New Hamp-shire businesses have donated $1,050,000 through tax credits for the construction of the new Park Theatre. Trustees are currently working with the project’s engineers and archi-tects to make the final building code and compliance adjustments to the Theatre design. At the same time, the project must also meet the two conditions required by the Planning Board at its April site plan approval hearing. Those requirements are for the completion of an easement through neighboring properties for Eversource and others to install utilities and for the project to reach an agreement with other neighbors on improvements to their property the Planning Board has required. Once these agreements are in place, the Town will complete its review of the building plans so that a build-ing permit can be issued. While meeting those conditions has de-layed the previously scheduled summer construction start and in-

Park Theatre News

August, 2016 Page 7

The Peterborough Woman's Club (PWC) held its 119th Annual Dinner on June 22nd at the Monadnock Country Club. PWC is a community service organization that meets once a month with the mission to con-nect, educate and empower local women of all ages and backgrounds to actively participate in their com-munity through mentorship, net-working and volunteerism. The evening began with PWC mem-ber and Basket Bingo co-chairwoman Linda Caracappa pre-senting a check for $5,500 to the Monadnock Valley Patriots Special Olympics Team to help with team expenses, including the purchase of team jackets. After dinner, the Club's outgoing President, Susan Davis, led the crowd in singing Happy Birthday to Virginia Peterson in honor of her 95th birthday. Vir-ginia is a PWC past-president and has been an active PWC member for over 60 years. She attended the meeting in her Girl Scout uniform, as she does every year, and visited

with each of the Girl Scouts receiv-ing awards. The presentation of awards began with PWC member Anne Morris pre-senting Girl Scout Campership awards to five girls: Violet Fletcher of Greenfield, Adeline Regis of Ben-nington, Haley Mathewson of Han-cock, Megan Millbauer of Peterbor-ough and Anna-belle Buchanan of Greenfield. The Girls Scout Cam-perships are awarded to Girls Scouts or Brownies for the purpose of attending summer camp. The Janet Achille Scholarship was awarded to Lisa Foote-Fyfe by PWC member and incoming Vice Presi-dent LeeAnn Clark. The $1,000 scholarship is awarded annually in honor of Janet Achille, PWC past president, to a woman living in the ConVal School District who wishes to obtain educational credentials to return to work, further her career, or pursue a change in her profes-sional life. The Carol Macioci Scholarship was awarded to Christina Newell by PWC member and outgoing Secre-tary Lauren Martin. This is the 22nd year that the Woman's Club has presented this $1,500 scholar-ship in honor of Carol Macioci, a past member of the PWC. The scholarship is awarded annually to a high school senior living in the ConVal School District in recogni-tion of her outstanding service to her school and community. After the scholarship presentations, the incoming officers of the club were announced for a two-year term: Mandy Sliver, President; LeeAnn Clark, Vice President; Sharon Bailly, Secretary; Charlotte Cross, Treasurer. The club will hold its next meeting on August 10th at 5pm at Bass Hall. New members are always welcome and information can be found at www.peterboroughwomansclub.org

Peterborough Women’s Club

Arts Alive!, Inc. Atlas PyroVision Entertainment Group, Inc. Bentley Commons at Keene Bourgoine Logging LLC Crotched Mountain Operations LLC Crotched Mountain Ski & Ride Fiddleheads Cafe Grant Writing Resource, Inc. Harrisville Designs Hubert's Family Outfitters, Inc. Ideal Compost Company Jane, Hedstrom & Ainslie, P.A. Joseph's Coat L.A. Limousine Service, Inc. Mariposa Museum Mathewson Companies Michael B. Gordon, OD The Mollers, Inc. Monadnock Art / Friends of the Dublin Art Colony Morning Star Maple Nature's Green Grocer

10 Wilton Road P.O. Box 401

Peterborough, NH 03458

Greater Peterborough

Chamber of Commerce

Phone: 603-924-7234 Fax: 603-924-7235

Email: staff@peterboroughchamber.com www.peterboroughchamber.com

CONNECT WITH US!

Chamber NewsLine:

To advertise or place an insert, please call 924-7234. News item deadline is the third Thursday of each month. Articles should be no greater than 250 words, paragraph form, not grapics or poster. If you’d like an image, please submit as a .jpg.

P.O. Box 401 Peterborough, NH 03458

July - August Anniversaries

The following businesses are celebrating February anniversaries with the Greater Peterborough Chamber of Commerce.

New England Everyday Goods New Hampshire Gym Rats PeopleSense Consulting, LLC Performance Health & Fitness Peterborough Community Theater Plowshare Farm Radar Marketing Group Saymore Trophy Company Seeds of Community TCD Construction, Inc. Teresa Mary Cadorette, M.D., P.A. The Cobbs Auctioneers United Methodist Church Wilder Plumbing and Heating, Inc. New Members:

Nest :: mother child home

Opportunity Networks Best Brothers’ Bakery Live Free and Ski, Inc.