the vuca world · alice’s adventures in wonderland, 1865. the vuca...
TRANSCRIPT
CONQUERING CHANGE:
HOW TO LEAD YOUR ORGANIZATION TO
HIGHER RESULTS
April K. MillsNovember 2017
© April K. Mills 2017
ARE YOU RUNNING THE RED QUEEN’S RACE?
“My dear, here we must run as fast as we can, just to stay in the same place and if you wish to go anywhere you must run twice as fast as that…”
- Lewis Carroll, Alice’s Adventures in Wonderland, 1865
THE VUCA WORLD
- Volatility
- Uncertainty
- Complexity
- Ambiguity
CONQUER CHANGE TODAY
7Change Agent Essentials
11Change Agent Tactics
1 Easy to Read (and Implement) Guide
THE VUCA WORLD
- Volatility
- Uncertainty
- Complexity
- Ambiguity
ACCELERATING THE FLOW OF CHANGEFrom external, intermittent, and individual to internal, continuous, and integrated
FROM EXTERNAL TO INTERNAL
If you want higher results, you must…
- Change something
- Change someone
DRIVING PEOPLE
Using some form of coercion (e.g., orders, fear of negative consequences, removal or application of positive consequences) to compel others to change.
FROM EXTERNAL TO INTERNAL
If you want higher results, you must…
- Change yourself
…and help others join you.
DRIVING CHANGE
Choosing a change for yourself and clearing the obstacle for others to choose the change too.
EXECUTIVE TACTIC: ACT THEN ASK
CHANGE AGENT ESSENTIAL #1
Drive Change Not People
FROM INTERMITTENT TO CONTINUOUS
There isn’t enough time in our day to give enough orders to react to a hyper-connected world of constantly evolving market opportunities and threats.
There isn’t enough time in their day to obey all the orders.
“I will do what I can with what I havewhere I am.” – The Change Agent’s Motto
EXECUTIVE TACTIC:PROTECT THEM AS THEY TRY
Types of Change Buffers
• Personal
• Leadership
• Policy
• Celebration
CHANGE AGENT ESSENTIAL #2
Create & Maintain Change Buffers
FROM INDIVIDUAL TO MUTUALWe all have a perspective on the opportunities and threats around us.
The leverage is in aligning our efforts with others quickly to light the way forward for ourselves, our organizations, and our customers.
MAP THE TERRAIN
Check for Settlers
and
Set your Boundaries
EXECUTIVE TACTIC: PARTNER TO CLEAR OBSTACLES
CHANGE AGENT ESSENTIAL #4
Map the Terrain
WHAT ARE WE AFRAID OF?
Often the path ahead is filled with shadows.
Yet, we must not let our imaginations deceive us.
Yes, there are challenges, but…
change can be conquered,
but only if we will try.
CHANGE AGENT ESSENTIAL #7
Try
EXECUTIVE TACTIC: MODEL AND TEACH
CONQUER CHANGE TODAY
7Change Agent Essentials
11Change Agent Tactics
1 Easy to Read (and Implement) Guide
APRIL K. MILLS
Author, Speaker, Blogger
Book: Everyone Is A Change Agent
Blog: Engine-For-Change.com
Email: [email protected]
Twitter: @engineforchange
YouTube: AprilKMills
LinkedIn: aprilkmills