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Be Your Own Boss! Complete Turn-Key $65,900 Top Selling Licensed Merchandise! Comprehensive Long-Term Support Complete Training 100% Financing O.A.C. Never Pay Fees or Royalties! 4505 W. Hacienda Ave. Ste. L-1 Las Vegas, NV 89118 Phone: 702-221-9090 Toll Free: 800-518-3064 www.dollarstoreservices.com youtube.com/dollarstoreservices The World’s Largest Developer of Independent Dollar & Dollar Plus Stores!

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Page 1: The World’s Largest Developer of Independent Dollar ... · PDF filevdph lwhpv iru ohvv dqg duh kdss\ wr ¿qg wkdw wkh\ fdq ,q hvvhqfh groodu vwruhv pdqdjh wr frpshwh zlwk d udqjh

Be YourOwn Boss!

CompleteTurn-Key$65,900

Top SellingLicensed

Merchandise!

ComprehensiveLong-Term

Support

Complete Training

100%Financing

O.A.C.

Never PayFees or

Royalties!

4505 W. Hacienda Ave. Ste. L-1 Las Vegas, NV 89118Phone: 702-221-9090

Toll Free: 800-518-3064

www.dollarstoreservices.comyoutube.com/dollarstoreservices

The World’s Largest Developer ofIndependent Dollar & Dollar Plus Stores!

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Now is the Best Time to Get Into the $58 Billion Dollar Booming Dollar Store Business!Now more than ever consumers want to get their daily necessities inexpensively. Since 2008 consumers have caused a tidal wave of activity in the dollar store retail segment, as evidenced by the soaring stock prices of the major corporate chains and the emergence of the independent dollar store. In fact, there are more dollar stores today than drug stores according to a recent report by Colliers International, and there is still plenty of room for growth. This steady expansion of the dollar store industry was triggered by the tightening economic force which caused consumers to migrate from grocery stores and big box retailers seeking out the same product that they had been purchasing, but for less money.

Once in the store, these value conscious shoppers are buying products across all dollar store categories, driving increased sales and

a dollar store lasting between 10-20 minutes, customers are escaping the 40-60 minutes they used to spend at the grocery store with parking headaches and long waits in the checkout line.

the past it was fashionable to shop at dollar stores and boast of the values found, now many more people need to shop at dollar stores, and they are quickly learning that the value is there each and every day and over an ever expanding list of product categories. Even when the economy improves those same economy driven shoppers will continue to be dollar store shoppers because, why pay more?

Here is why this is the perfect time to open your own successful dollar store!

Growth. The dollar store industry is growing faster than Wal-Mart according to the Forbes article, “Dollar Stores Take on Wal-Mart,and Are Starting to Win.” The reasons are many-fold. Consumers are looking for less expensive alternatives for the items they need and want, and dollar stores offer perhaps the most competitive prices around, even compared to large “discount” wholesalers like Wal-Mart. Savings on the items customers need is essential, and in addition to this, dollar stores have been able to improve the quality of items they sell and have even been able to add name brands to their inventory while maintaining their dollar-or-less business model. While this business once attracted only lower income brackets, today the popularity of dollar stores is growing across all spectrums, which bodes well for future growth. The New York Times even penned an article proclaiming that “We are waking up to a dollar store economy” which details precisely why growth is expected to continue for decades to come.

Incredibly Competitive. Dollar stores offer consumers nearly everything they need from essentials to impulse buys.Consumers visit dollar stores for groceries, inexpensive gifts, baby items and toys, balloons, batteries, candles, cleaning supplies, crafts, food items, frames, hardware, hair accessories, health and beauty products, houseware, jewelry, paper products, party supplies, pet care

see a dollar store next to a convenience store, a big box retailer, a pharmacy, even a grocery store they often see if they can get the

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Our dollar store package is comprehensive including:1. Financing Assistance2. Real Estate

• Site Location• Lease Negotiation

3. Complete Build-out of your store4. Wholesale Merchandise Network5. Complete Training6. Ongoing Training and Support for as long as you need it7. Advertising and Promotional Assistance

more traditional stores, while also having little competition (if any competition at all) in the areas they are located in terms of price and selection.

unparalleled selection of high-demand merchandise. When a dollar store has the ability to secure rock-bottom wholesale prices on their inventory and sell these at markups that still offers customers an excellent deal they are able to increase the number of sales almost

selling items at incredible discounts.

Flexibility. Nearly singular in this regard, practically no other business model is able to adapt as quickly to any changes in economics,consumer trends, and local demographics, ensuring the highest possible chance of success almost regardless of outside factors. Being independent of any franchise or chain dollar store adds to an individual store’s ability to stock what customers need and want, adjust pricing accordingly, and restock quickly to adjust to changing trends, seasons, and other factors.

Bottom Line. As giant “discount” stores like Wal-Mart and Target have struggled, dollar stores have grown in popularity and

selection and an incredible range of merchandise that shoppers need and want.

Our Opportunity is Your 100% Turn-Key Entry Into the Highly

We offer a 100% complete, fully stocked turn-key store for an unbelievably low entry package price of $65,900. Dollar Store Services opens stores worldwide for individuals just like you. Since 1995 we assisted nearly 3,000 store owners in opening businesses with various

when starting a new dollar store.

Dollar Store Services is the largest full-service developer of independent Dollar Stores in North America. The company is

Development companies in North America. In a little over 18 years Dollar Store Services has opened nearly 3,000 retail outlets in the United States, Canada, Mexico and world-wide helping our independent store owners achieve their dreams of business ownership in various retail concepts. The company takes great pride in that all critical work is handled by its in-house team of seasoned professional employees.

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VALUEMore and more, VALUE is something that dollar store shoppers are demanding. How do you ensure your products are both high quality

have a staff of Merchandise Buyers who travel to each of our key suppliers and personally inspect all products for quality and then negotiate amazing wholesale prices on your behalf. Our buying power allows you enormous leverage so you always get the lowest possible price.

VARIETY

Because of our stores’ large volume of business, we are able to get most suppliers to ship in inner pack quantities. Instead of only shipping in quantities of 144 pieces of one item, in many instances we can get 12 or 24 pieces of that item. This allows you a greater variety in your store for the same amount of inventory dollars. What does this mean to the bottom line? It makes your store more agile and responsive to trends, seasons, your community’s buying

it means a greater variety so your patrons are constantly impressed with the wide assortment of products in every category. These are customers that buy more and visit more often. “Special Buys” on

name brand items will be emailed to you in real time as they become available, ensuring that you can react quickly to secure these highly desirable products.

NEW PRODUCTS

Your store is going to have a reputation for great variety and amazing deals; this is going to increase the likelihood that you are able to draw more people in. The more that come to you for the things they want and need, the more they are going to seek out new items that you offer. We help you give them exactly

you create a fun and dynamic shopping experience through our extensive network of over 75 suppliers which allows us to offer

in the country work with us on a daily basis, lowering prices, working on freight specials, and introducing exciting new

NAME BRAND PRODUCTSName brand products are crucial to the success of a dollar store,

brand items give your store “instant credibility” with savvy shoppers and helps ensure that customers will come back week after week to see what is new.

These name brand items will be found in all categories, and since they are usually closeouts, overruns, or package changes, they will always represent incredible value for your customers. The selection will change on a regular basis, keeping your store new and exciting. Our buyers work diligently with each supplier to secure the best buys on name brand merchandise weekly, and they deliver that information to you in our newsletter as well as our special wholesale merchandise website portal.

Quality Merchandise for Less—Exactly What You Will Provide Your Customers and Exactly How Our System Helps You to Succeed

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Michael E.,Owner of 3 Star Store

The crew did a very nice job, I’m very happy with Dollar Store Serivces.

North America’s Largest Independent Dollar Store Developer.Many may be under the false impression that the only choices for starting a business are to either do it 100% on their own, or to become subservient to a franchise

located who-knows-where.

Dollar Store Services is different. There are no ongoing fees or royalties ever but owners get all of the ongoing

From the second an owner signs up with us we begin the process of opening their dollar store. We take care of every detail to ensure the most successful opening possible and we even train the owner and staff in all aspects of running

owners have to do is open the door and start selling. After the purchase of your store package (which is often fully

Perhaps the most satisfying aspect of our unique business development system is that, unlike a franchise, owners maintain complete control of the business.

Basically owners get it all: turn-key store setup, no franchise fees, and THEY ARE THE BOSS. Your pathway to business ownership begins with a 100% refundable deposit.

A complete and economically priced turn-key opportunity, no fees or royalties, and a seasoned team of professional managers and support staff to help you every step of the way are just a few of the reasons why Dollar Store Services is the largest developer of independent dollar stores in North America.

world-class support system at Dollar Store Services!!GOOD VALUES ARE ALWAYS IN SEASON ! CELEBRATING THE SEASONS

FOR JUST $1.00

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The 7 Core Services That Build Successful BusinessesAnd the unique process that has improved the lives of nearly 3,000 and counting...

Free Credit Repair Services: higher, Discount Retail Store Services’ Credit Counseling Department can potentially help them improve their credit score so they can

“DO NOT ASSUME THAT YOU CANNOT OBTAIN FUNDING FOR THE STORE.” We open stores for people routinely that thought they did not have a chance of securing funding due to credit… if you are wondering what all of that means, we are talking about actual FICO score, which is often different than what

tremendous opportunity.

We are often able to get new business owners WORKING CAPITAL for a number of months. You are completely free to laser-focus all of your efforts toward running a successful

www.youtube.com/dollarstoreservices to see for yourself how

1. Financing Assistance

abandoning even thoughts of pursuing their idea further because it just seems impossible. We think this is tragic and incorrect. For those who need it, we do absolutely everything in our power to get

SBA loans, hard asset loans, the ability to borrow against a secured CD, and retirement account

and brokers. Our team has relationships with lending agencies and knows precisely what these entities

securing the funding they need, and they know how to cut through all of that in an impressively timely manner in nearly every instance. The best part is that the process is practically worry-free on your part. This is handled in-house by our experienced staff.

in preparing a detailed business plan--should your lender require one--at no cost to you, and of course we will provide whatever level of assistance you may require as we work through the funding process together.

Our Finance Assistance Department offers sound and proven lending options.

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Our dedicated in-house site location specialists use specialized software and analysis to uncover suitable locations for a dollar store.

Each member of our professional team of leasing managers ensures that clients obtain the best possible lease terms.

The Operations and Build-Out department ensures stores are built correctly and on time to meet our “box to beautiful in 5 days” pledge.

2. Real Estate Services

our in-house staff of Real Estate Advisors. We do not use independent brokers to make the critical site and lease decisions because they are not knowledgeable in our business. Too often independent brokers are focused on only showing their listings or earning commissions, while our staff is only interested in placing our clients in the most viable location and at the most competitive lease rates.

Site Location & Lease Negotiation- and negotiating the commercial lease on the property requires specialists in both areas and should never be approached by a single owner due to the extreme complexity of the process. Our program ensures each client is assigned a personal Site Location Specialist and a Leasing Manager to handle every detail on their behalf. The site location specialist evaluates over 20 key aspects of every potential store site using software programs from the largest companies

critical factors are; determining if the site has a major anchor close by, how many months

businesses, the demographic nature of the surrounding population, length of site vacancy and why the previous tenant left, and many other factors. All of this information is then given to the Leasing Manager for review and approval. Upon approval, the Leasing Manager responsible for the store project discusses the attributes of the site with the client.

We will negotiate the lease on your behalf. We negotiate up to 17 typical provisions in every lease package. Without these provisions many store owners fail simply because they did not know about hidden clauses to avoid or what to ask for in a lease. A properly negotiated lease will save you tens of thousands of dollars over the course of the lease and also protect your business from hidden costs based on lease related issues that could end up causing your business to close. Our in-house professional leasing managers negotiate over 200 leases every

If the client agrees that the location has great potential, the Leasing Manager negotiates the lease agreement on the client’s behalf. If the client approves all terms and conditions of the lease agreement, they sign the lease and are then ready to begin the build-out of their store space.

Doris K.,Owner of Dollar World

Dollar Store Services was very helpful and understanding. They explained alot and went above and beyond the call of duty.

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3. Build-Out ServicesThe Operations Department performs 75 different tasks from a comprehensive checklist to ensure each store is opened complete and on

wholesale will assist the client in completing orders and schedule the delivery of their opening inventory merchandise as part of their store package.

“chain store” environment. Six foot tall steel framed gondolas, 8’ of slatwall on all interior walls, custom designed checkout units with impulse product display areas, jewelry and specialty display units, shopping carts & baskets, cash registers, optional P.O.S. system available, fax machine, sunglass, reading glass and greeting card racks, and much more,

white to create a clean inviting atmosphere. Your custom installed CD/stereo system provides a pleasant background for your shoppers. Our extensive interior sign package includes wall perimeter signage, overhead banners for every day and every season, and coordinated endcap and side counter POP signage, all combining to make your store

We send a professional Build-Out Supervisor to the store site where he works with the labor we provide to make sure everything is set up

and setting up all equipment. Normally the build-out supervisor remains at the store site until the store is open for business. To provide the best professional build-out, each supervisor is a full-time employee of the company. When the Build-Out Supervisor’s job has been

the dollar store customer.

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Dollar Store Services

4505 W. Hacienda Ste. L-1 Las Vegas, NV 89118

Application - Primary

Applicant Name (First, Ml, Last)

Mailing Addres

City, tale, Zip Code

Applicant Place of mployment

Application - Partner

Par tner/ pou el Applicant Name (Fir l, MI Last)

Mailing Address

City, Stale, Zip Code

Par tner/Spouse/Applicant Place of Employment

Year at Job

Years at Job

I I ---------Propo ed City/Lo ation of tore Anticipated opening date

ales Representative ame

100% Refundable Deposit Form This deposit is in the amount of 500 and paid by:

ame of Depositor

Address of Depositor

City, State, Zip

I I -- D.OB. -

Telephone: (702) 221-9090

Toll Free Number: (800) 518-3064

Secure Fax Line: (702) 873-6592

(_) __ -___ (_) __ -___

Home Phone Work Phone

(_)_-__ (_)_-__

Cell Phone Fax umber

Applicant ocial ecurity #

I I -- D.OB. -

(_)_-__ (_)_-__

Home Phone Work Phone

(_)_-__ (_)_-__

Cell Phone Fax Number

Partner/Spouse/ Applicant Social Security #

Please check any credit problem you have had in the last seven years: You I Partner You/ Partner You/ Partner

0 0 Bankruptcy O O Judgements O O Charge-offs

0 0 Slow Pay O O Tax Lien O O Law uit

D Check D Money Order D Electronic Funds Transfer (ACH)

I ___________________ , authorize Dollar Store Serv ices for a one time withdrawal in the amount of

$ from my checking/savings account for the depositors' refundable deposit.

It is understood and agreed upon that this deposit is 100% refundable if the proper location for a store is not found and/ or financing cannot be secured. With your prior approval, and if necessary, we may send a representative to do site location for you in your area. Only in that instance will reasonable travel expenses be deducted from your deposit

amount. Make all checks and Money Orders payable to Dollar Store Services.

Name of Depositor:

Account#:

Routing#:

� __ "'_': ____________ ..... 1 sl � __ .....

----------------�

""'

BANtcN,.,..e ..,.,... ... cnv. STATE ZIP

Bank Routing Number

Bank Account Check Number Number

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Jamilia N.,Owner of Dollar Plus

I’m really happy. Dollar Store

me to get my store open.

Experience That Equals Success

4. Wholesale Merchandise Network

. In our industry, the cost of every product is negotiable. The best time to negotiate rock-bottom cost is when the product is personally reviewed and evaluated by our experienced team of wholesale buyers. Our buyers travel all over the country to suppliers reviewing 40-plus categories of merchandise

not make it available to our store owners.

Merchandise must be personally reviewed to assure the highest quality, best packaging and overall greatest perceived value. Our professional buyers hand-select only the hottest and trendiest merchandise as it becomes available to the industry. Value, variety and access to new merchandise on a weekly basis are all critical to the Dollar Store’s success and Dollar Store Services assures owners that they will have the best overall products in every category.

Using our experience and volume ordering power, our buyers hand select merchandise and can usually negotiate discounts of 20-25% on the merchandise offered in our network. That means that a store owner who utilized our merchandise network to stock $300,000 worth

We offer thousands of hand-selected, unique items through a network of more than 75 of the largest importers and manufacturers with over 20,000 unique products available to

assure quick transit time and reasonable freight cost.

Store owners are free to order directly from our recommended manufacturers and importers. Of course, store owners can also utilize our wholesale representatives to assist them with their orders, whichever is most convenient to the owner. Most owners choose this method due to our vast experience and

Every week hundreds of fantastic new items are made available for a store’s inventory. Store owners are contacted

order to keep up-to-date with the latest trends and items on which they should be focused. Our store owners even receive weekly emails featuring products that have not entered the market yet. This allows them to move quicker to stock and offer these products before any of their competitors. This on going wholesale support feature keeps store owners stocked up on exactly what your customers are looking for. Our comprehensive merchandising system is designed to create a destination where customers can save big on the everyday values they are looking for all in one convenient location.

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at no cost and is highly recommended.

5. Comprehensive TrainingA recent study by Dun & Bradstreet® November of 2012 indicated that “90% of small businesses that fail do so because of a lack of skills and knowledge on the part of the owner.” This is one of the areas where Dollar Store Services excels, at providing the operational knowledge required to our store owners. We train all store owners long before grand opening, during the initial store opening process, and we maintain constant contact after opening.

we are happy to train new managers and employees long after the store has opened. All this training is available for the life of the store and at no extra cost to the owner.

We understand that everyone is not able to spend a week or two away from their homes, families and jobs, which is why our comprehensive training program is custom-tailored to each store owner’s schedule. Training starts as soon as the store owner’s

gauge the store owner’s level of experience and training needs; we then offer these two training scenarios:

Option #1 - Phone training followed by training at the store

opening.

Option #2 - Phone training combined with 3 days of classroom training at our corporate headquarters in Las Vegas, NV, and complimented by training at the store

opening.

For both options, training always starts immediately and over the phone. Classroom training is encouraged, and owners have the option to add a fourth day working in one of our area stores. Regardless of which option store owners choose, they get the comprehensive training that they need in order to open their store and run it effectively.

Both training methods cover – in depth - many basic store functions:

Learning will be gauged through assignments, workbooks, and a series of tests so the Trainer can grade them and verify that there is a proper level of knowledge and understanding. Once the phone and optional classroom training have been completed, the store owner will also be able to work alongside the Build-Out Supervisor with their own store equipment and cash handling

Review of the store operations manualOpening & closing the storeVendor ordersRole-playing on sales driving techniquesSeasonal merchandiseStore walk through to review store standardsBalancing sales report activityHandling sales transactionsManaging store employees

Promotional planningAnd many other daily store activity topics and functions

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Leila S.,Owner of Cova Dollar Store

Great job with the build out and the entire process of my store. Thank you.

6. Long Term SupportAs the store is opening a New Store Supervisor is assigned who will be in constant communication with the store owner during at

of understanding regarding store operations and that the new owner has proper cost controls in place. The New Store Supervisor will help the new store owner place and review orders, ensure the right number of employees, evaluate inventory levels, and help the owner

Customer support is always available. Our staff of customer service professionals is here to answer any question or help with any

has varied experience so we offer to have senior management review key elements of the business to ensure there is a proper level of understanding regarding store operations and that the new owner has proper cost controls in place.

7. Advertising and Promotional Assistance

Dollar Store Services makes extensive training, information and tools available to store owners that will help them better understand and execute advertising their store and promoting their products. The many tools and online resources that are made available to our store owners include:

We are constantly updating the advertising and promotional materials we offer our clients based on the products offered and trends in the dollar store industry in order to ensure the highest possible visibility for the store.

in franchise fees or royalties.”

Seasonal sales adverting and promotional tipsEmail programs for marketing / customer contactHow to register with the Chamber of Commerce and networkGrand opening programs and advertisingHow to set up a store websiteUsing social media and “Guerilla Marketing”And many more useful tips and online resources

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THE STORE OWNER IS THE BOSS – Dollar Store Services allows the store owner to make 100% of the decisions for their

control throughout the entire process and in all decision-making. Our company provides all the counseling, service and support and is included in the store package price.

STORE OWNERS KEEP 100% OF PROFITS – Our store owners keep the revenue that their store earns and never pay any franchise fees or royalties. These savings of 3% to 10% for a store earning $500,000 can equate to $50,000 of additional revenue at the end of the year, and this can continue for the life of the business.

MERCHANDISE – Our vast wholesale network can save store owners 20%-25% on products; our stores can save $60,000 to $75,000 on $300,000 in annual purchases.

REAL ESTATE ASSISTANCE – Store owners can potentially save thousands of dollars per year over the term of their lease by having Dollar Store Services Real Estate Department negotiate the lease on their behalf.

WE NEVER OUTSOURCE – Our employees perform all the services. We never outsource any critical work therefore keeping all best practices and standardized systems in place.

COMPREHENSIVE TRAINING – Store owners receive comprehensive training weeks before the store’s grand opening

the life of their business all included in the package price.

Lowest Price on the Most Complete Store Package – At $65,900 you get all the training, service, inventory, equipment, support and best of all you will get the keys to the front door of

NOTHING TOUCHES OUR OPPORTUNITY – For one low price you can enter this $58 billion dollar industry with little or

WE ARE BETTER THAN A FRANCHISE - Many potential entrepreneurs immediately think a franchise might seemcomforting to have; a company always there to support the franchise owner and answer questions, help them through issues, and supply them with goods and services. In reality, a franchise only offers a high store package price, regulations, fees, contractual obligations, extreme oversight, and loss of control – many times completely squelching the entrepreneurial spirit that made that franchise owner want

Dollar Store Services offers everything to the store owner that a franchise does – and much, much

Value, variety, new merchandise, and maintaining the lowest cost of goods possible is what is required to make your store as successful as possible. Dollar Store Services has provided this every day since 1995. Our merchandise system provides products with the highest perceived value possible at the $1.00 price point. Our buyers visits every supplier in our supplier network monthly, hand selecting the best and newest products available negotiating the prices. The buying power created through our vast network ensures that you receive pricing 20% to 25% lower than would be available as an individual store owner. Hundreds of new items are available ever week ensuring a fresh and exciting stock. This keeps customers coming back to your store to see “what’s new.” Customers may come to your

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Samran H.,Owner of SK Dollar Store

The store looks great, Dollar Store services is just awesome.

and Merchandising of Opening Inventory.

Everything You Need to Open65 00

Our complete turn-key package includes all the services outlined in this brochure

get your new store open. We build out your store space and prepare the store for opening so that when we have completed our work you are in business. We do not provide construction or carpeting but through the lease negotiation process we can often have the landlord provide these items, if necessary.

This incredible level of comprehensive long-term support and service is usually only found within large franchise organizations that charge huge fees and royalties.

Fixtures and Equipment

services & conveniences to create a fun and exciting atmosphere. We provide top

point-of-sale-system(s). All of this is to ensure that when your Dollar Store opens

Financial AssistanceBusiness PlanSite LocationLease NegotiationsStore DesignMerchandise Plan-o-gramPromotional Plan AssistancePre-Opening Support and TrainingAccess To The Merchandise NetworkCustomized TrainingOperations ManualWholesale SupportComplete Store InventoryRetail Store Build-OutBuild-Out SupervisorBuild-Out StaffExterior Sign AllowanceInterior Signage PackageSteel Framed 72 Inch High GondolaSpecialty display FixturesSlat board on Perimeter WallsCheckout Station(s)Shopping Totes and CartsFreight for Store SetupCash RegistersUniformsLighted Open SignGrand Opening SignageSecurity MirrorsFax Machine30 day Formal ReviewCustom Installed Stereo System Merchandising of Opening InventoryThe best Long-Term Support from the largest

Package Price Includes:

LLGSGSSFF33CCMMTT

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Experience That Equals SuccessWe have assembled a dedicated management team comprised of executives with decades of experience and unsurpassed knowledge and passion for delivering the best value and service to store owners. We are the largest developer of independent Dollar Stores because of our talented and enthusiastic leadership team.

integrity, reliability and high quality service that shapes every professional endeavor. “We make enhancements to our program constantly and we always strive for excellence in everything we do. It goes a long way to assure our clients that the work performed in each department is consistent and systematic...” says James K. Wichert, owner and president of Discount Retail Store Services. Dollar Store Services is relentless in ensuring the experience of our clients is as positive and rewarding as possible.

We leverage the abilities of our executive leadership team to provide the best possible outcomes for store owners.

CEO of Discount Retail Store Services and Dollar Store Services

John Lafronz General ManagerDollar Store Services

About Discount Retail Store Services:

companies in North America. Discount Retail Store Services has opened almost 3,000 retail outlets over the past two decades in the United States, Canada, Mexico and world-wide helping independent store-owners achieve their dreams of business ownership in various retail concepts. The company takes great pride in the fact that all critical work is always handled by its team of in-house seasoned professionals and never outsourced.

Executive LeadershipJames Wichert, Owner, President, and CEO of Discount Retail Store Services:James Wichert, a seasoned retail developer with over 20 years of retail development industry experience leads Discount Retail Store Service’s growth and innovative strategies. Throughout his career, James has combined foresight and insight allowing him to develop unique, turn-key store ownership opportunities for clients. Through his leadership the company has opened nearly 3,000 stores.

General ManagementJohn LaFronz, General Manager, Dollar Store Services:John LaFronz is the General Manager of Dollar Store Services and brings over 40 years of retail store management experience to the company. He supervised large retail chain operations for national companies throughout his career. He has been involved in the industry from the wholesale side as well and has years of experience in domestic and import sourcing and purchasing of products. John is instrumental in creating and managing our industry-leading comprehensive (non-franchise) system. John’s vast management experience delivers steady success and is the reason Dollar Store Services is the largest independent Dollar Store developer in North America.