They aren’t Lazy!

Steve Maguire, M.EdGo Turnstone!

Must read to learn more about work ethic

www.theagame.org

Werner and

Gertrude Stuernagle

Thoughts on why work ethic appears to have

changed?

✦ Group responses please

What are the key traits we want staff to have when they work for

us and WHY?

✦ Group responses please!

Kid’s work ethic has progressively gotten worse...

However, we are all ultimately looking for the

some basic characteristics that we must teach our

kids!

ReliabilityShown in the form of...

Attendance

Demonstrated as...

Staff shows up on time

Results...Decreased lateness, higher staff morale, curb on “in fighting”, less resentment from the 100%ers, people

are happy!

Professionalism

Shown in the form of...Appearance

Demonstrated as...

Staff presents consistent brand

image. (Staff shirts)

Results...Increased appearance of team work, Easy

identification of camp leaders, feeling of safety to all on the property, building of brand

Professionalism?•Line of cars around the corner waiting to get to the drive through

•As the line increases, two employees (upper teens, low twenties) come outside for a smoke break

“I’m sposed to be on like mega-psych meds, but they make me feel wicked retarded, so I

don’t take them.

F&@k that”

PositivityShown in the form of...

Attitude

Demonstrated as...

Enthusiasm and passion

Results...Increased morale, sense of fun, contagious

enthusiasm

Please watch this video and find the people that

are demonstrating

positivity...

QuickTime™ and a decompressor

are needed to see this picture.

InitiativeShown in the form of...

Ambition

Demonstrated as...

Going beyond basic

expectations with no prompt

Results...More gets done, kids feel cared for and safe, less

stressful on leadership team

How do we see or want to see initiative at camp?

RespectShown in the form

of...Acceptance of the role of their job

Demonstrated as...

Staff following the rules and regulations

Results...Decreased “involuntary” turnover (less people get

fired!), Trust is built to admin team, parents, communities

What does respect look like at camp?

IntegrityShown in the form of...

Accountability

Demonstrated as...

Staff are trustworthy

Results...More gets done, kids feel cared for and safe, less

stressful on leadership team

Integrity✦It’s what happens when others are not looking that counts

✦Red light!

GratitudeShown in the form of...

Appreciation

Demonstrated as...

Staff feel appreciated and

appreciate others. Staff give authentic service

(care)Results...

Happier kids, families, communities, teams and administrators

The Millenials/Generation Y: WHO are they? 1977-1994The Millenials/Generation Y: WHO are they? 1977-1994

Some basics...

✦ Age

*This Generation includes people born between 1977 and 1994

*There are over 70 million people belonging to Generation Y

*Generation Y is more than three times the size of Generation X

Some basics...

Ethnicity *Generation Y is the most ethnically diverse generation to date *One out of every three Generation Y members is not Caucasian *Nine out of ten children under 12 have friends outside their own ethnicity

Some basics...

✦ Home

*One out of four lives in a single parent household

* Three out of four have working mothers

*The child is the center of the household

Some basics...✦ Money

*One out of nine high schoolers have a credit card co-signed by a parent

* Teens have an average of $100/week disposable income

*40% of teens have a part-time job

Some basics...✦ Interaction

*They prefer directness over subtlety, action over observation and coolness over all else

“No One Likes You!” *They are heavily influenced by their peers and the

media Although technically advanced and saturated, they

would prefer personal contact

Some basics...✦ Connectivity

*Generation Y seems to be less cynical and more concerned with social issues than

Generation X, although whether to act on those feelings is always a question

*75%-90% have a computer at home 50% have Internet access at home

Some basics...

Status *They feel crunched for time,

always in a hurry *They have direction and

know what they want

What are their strengths? What we like...

Adaptability: Generation Y is used to adapting and being comfortable in various situations.

Technologically savvy: Growing up in the age of technology and taking advantage of it.

Ability to grasp new concepts: This is a learning-oriented generation.

Efficient multi-taskers: They will do it faster and better than their competition.

Tolerant: Generation Y will make the increasingly diverse workforce feel at home and

comfortable.

How are they difficult?* “Activity rich and relationship bankrupt.”

*Impatient: Raised in world dominated by technology and instant gratification.

*Skeptical: In recent years there has been more scamming, cheating, lying and exploiting than

ever from the major figures in the media. This includes everyone from rock stars to the president.

*Blunt and expressive: Self expression is favored over self control. Making their point is most

important.

*They are image-driven: Making personal statements with their image is very important.

*They are still young: Although they have a “seen it all, done it all” air about them, lack of life

experience means that they don’t know everything yet. They are aware of this and are not afraid

to ask questions. For this generation, it is better and more time-saving to ask questions, than to

waste time trying to figure it out.

“Bring the door to them.”✦ “I have an open door policy.” “My

door’s always open.” “Let’s talk later.” Good for you, they don’t care.

✦ A consistent check in by someone is very important to these kids.

✦ Build a bridge, cross the bridge, and go out and talk with them.

✦ These kids recognize your effort and understand you are going out of your way. It’s a great way to help win them over.

Put them in charge and bring them into the fold...✦ These kids want

leadership/responsibility and they are more capable than ever to have it. This buy in will be a huge investment down the road.

✦ To them “If there is no interest, their will be no investment.”

✦ My classroom run’s itself... weather report, class information, gather and comeback and share. Gone are the days of “teach at” a group of kids. They don’t learn well that way.

Talk with them, not at them✦ Common sense, but more so than ever with

these kids.

✦ What asked what adults they respect the most, my kids overwhelming response... “one’s that talk with us and not at us.” “Give me respect, I’ll give you respect”

✦ “I’m the director/owner”... most don’t care!

✦ DNM - Standing on the chair, TONE!

Embrace their technology and their day to day...

✦ 10,146 - facebook, myspace, linkedin, twitter, digg

✦ The cell phone phenomena. “Asking kids if they have a facebook page or a cell phone is like asking them if they are breathing.”

✦ What are you doing to embrace their technology? Are you still trying to stomp it out?

✦ Internet time, Chris Thurber’s E-ssentials, cell phone use space

Multitaskers and multicultural

✦ Can do many tasks and can do them well...

✦ How does this show itself at camp? Campfire director, head counselor, chapel director, hours in the camp store...

✦ Can be observing many kids at once while teaching a group of kids and keep track of everyone...more so than ever

✦ Take advantage of this... they can/want to do more and do it well!

Globalism...✦ They have been connected to rest of the

world via the internet.

✦ Many have travelled as a result of school trips, community opportunities, etc.

✦ The world has been brought to them and they see where they fit into it

✦ This is an incredible asset as a staff member at your camp. Global diversity and the ability to show campers the rest of the world

Individualsitic

Individualsitic

They will do their own thing and they are “OK” with it... There are plenty of kids who don’t mind being different.

This can be used as a huge advantage for you! The kids LOVE

this individualistic mentality.

They will do their own thing and they are “OK” with it... There are plenty of kids who don’t mind being different.

This can be used as a huge advantage for you! The kids LOVE

this individualistic mentality.

Embrace and explain their parents to them

✦ Parents and teachers micromanaged their schedules, planning things out for them, leaving very little unstructured free time. They were signed up for soccer camp, karate club, and ballet lessons—and their parents were called into service, shuttling them from one activity to the next. Some started carrying Daytimers when they were in elementary school.

More on parents...✦ • Be smart—you are special. They’ve been catered to since

they were tiny. Think Nickolodeon, Baby Gap, and Sports Illustrated for Kids. 

• Leave no one behind. They were taught to be inclusive and tolerant of other races, religions, and sexual orientations. • Connect 24/7. They learned to be interdependent—on family, friends, and teachers. More Millennials say they can live without the television than the computer. Many prefer chatting on line to talking on the phone.• Achieve now! Some parents hired private agents to line up the right college; others got started choosing the right pre-school while the child was still in the womb.• Serve your community. Fifty percent of high school students reported volunteering in their communities, many of their high schools requiring community service hours for graduation. On one Roper Survey, when Millennials were asked for the major cause of problems in the U.S., they answered selfishness.

As a result of their parents... “We need to teach our staff

the obvious!”✦ “They don’t get it!” Don’t expect

them to. Be clear with all expectations, lay things out, let there be no gray area.

✦ “If campers are confused, it is the counselor’s issue to fix. If staff are confused it is the leadership team to fix.”

Aspire with their amazing “lifestyles”

✦ They want to have an amazing “lifestyle”... an amazing “life” is secondary

✦ How do we make their lifestyle amazing at camp?What do they enjoy that you can continue? Do you pull the plug on their life style?

Meet them halfway...

✦ The “Negotiation Generation”

✦ Everyone gets a trophy... whether you agree with this or not, it is what it is...

✦ Reward positive staff behavior and work with the work ethic they have. They will buy in if they feel like they are being met halfway and that you are carrying some of the load as well.

This is what’s important to them in the

workplace/camp (retention)...✦1. Good relationships with boss’s and co-

workers - Friendship - (Camp)

✦2. Income - “You’re going to make a lot of money working at summer camp”

✦3. Opportunity for growth - prep the best!

This is what’s important to them in the

workplace/camp...✦ 4. Opportunity to show off skills and receiving recognition

of a job well done (Camp)

✦ 5. Challenging daily work (Camp)

✦ 6. Flexible schedules for social and personal time (We need to get better at this)

✦ 7. A casual dress environment (Camp)