THERESA STEWART3020 Carefree Lane, Melbourne, Florida 32904

Cell: 321-806-9740theresatalks@yahoo.com

PROFESSIONAL BACKGROUNDCommitted and motivated Administrative, Human Resource Assistant with exceptional customer service and decision making

skills.

SKILL HIGHLIGHTSMicrosoft Office Group Management ProgramMicrosoft Outlook Accuracy Handling CashCentricity EMR Program & Nextech Database maintenance masteryQuality control procedures

ACCOMPLISHMENTSScheduling

Facilitated hiring of new employees by scheduling physicals, processing background checks and New hire paperwork, also conducting orientation sessions.

ResearchInvestigated and analyzed client complaints to identify and resolve issues.

MultitaskingDemonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

AdministrationAnswered multiple phone lines, transferred calls to corresponding departments, filed patient records and billedaccordingly.

Medical RecordsReviewed medical records for completeness, assembled records into standard order and filed records indesignated areas according to alphabetic and numeric filing system.

Payroll AssistanceAssisted with payroll preparation and entered data into cumulative payroll document.

Employee ManagementLiaised with HR department to establish employee benefits, training, payroll and termination procedures.

PROFESSIONAL EXPERIENCECastellon Plastic Surgery Center Melbourne Fl

Administration Assistant 10/5/16 to Present: Proving administrative support to ensure efficient operation of the PatientCare Coordinator position and Office Manager. Duties include call and e-mail screening, data entry and file maintenance, creates and modifies various documents using Microsoft Office. In charge of Patient Monthly Pay Plans.Handles daily reconciliation reports.

Front Desk, Receptionist 09/21/15 to 10/5/16: Maintaining confidentiality at all times, working closely with Physician, pre-registers and schedules patients in a timely manner. Processes and maintains schedules. Accurately assembles patient charts, and has numerous clerical duties, including, scanning, typing, faxing, and data entry. Providing daily reception duties, answering the phones and directing calls.

HEALTH FIRST INC. Melbourne FL

Secretary, Scheduler 07/2013 to 2/27/2015 Maintaining confidentiality at all times, working closely with Physicians, pre-registers and schedules patients in a timely manner. Processes and maintains schedules. Accurately assembles patient charts, and has numerous clerical duties, including, scanning, typing, faxing, and data entry. Providing daily reception duties, answering the phones, directing calls and ordering office supplies.

HEALTH FIRST INC.

Melbourne, FLHealth Information Tech II 02/2013 to 7/20/2013 Responsible for ensuring all information entered into the EMR is accurate and complete. Reviewing all medical documents for completeness and accuracy, then scanning and indexing using Centricity EMR Software. Duties also include retrieving data and complying paper medical charts for upcoming surgeries and Appointments. Proficiently navigating through clinical applications to provide patient information to appropriate requesters in a timely and efficient manner, without compromising security and confidentiality.

ESKATON VILLAGE ROSEVILLERoseville, Ca.

Business Office Manager 11/2011 to 07/2012 Direct Supervision over 4 Staff Members Performed Bookkeeping tasks essential to a 96 Bed Facility, including daily payroll tasks for 85 employees.Handled monthly billing for all residents and business related services. Monitored revenue, cash receipts &disbursements.Responsible for the requisition of supplies and equipment, completed reference and license checks for all new hires.Handled all Workman Compensation Paperwork, and ensured personnel files were complete and accurate .

ESKATON VILLAGE ROSEVILLERoseville, Ca.

Receptionist 08/2011 to 11/2011 Welcomed visitors, answered multi-positioned telephone switchboard, performed a variety of other clerical duties, typing, filing, and mail. Demonstrated flexibility and remained calm in an environment with many demands and frequent interruptions.

ESKATON VILLAGE ROSEVILLERoseville, Ca.

Resident Care Associate 08/2010 to 08/2011 Provided personal care and nursing assistance to residents in a Assisted Living and Memory Care Facility. Applied medical or adaptive devices as needed. Completed weights and vital signs for each resident as noted on plan of care.

HEALTHWORKS URGENT CARESacramento, Ca.

Medical Assistant - Externship 07/2010 to 08/2011 Workers Compensation Injuries, Urgent care, Open wound Care, Blood Draws, Check Ups, EKG's, Pulmonary Function Tests, Drug Testing, and Urinary Analysis

Business Banking Center- Wells Fargo - Sacramento Ca. 2009Handling incoming calls for a busy call center. Handling transactions, complaints and selling services.Drawing on work experience used while employed 7 yrs. at County Bank of Santa Cruz.

SACRAMENTO COUNTYSacramento, Ca.

07/2007 to 08/2010In Home SupportIn home support of elderly clients, provided help withactivities of daily living, medication set-up, pace maker checks, Doctors appts. ect.

EDUCATION AND TRAININGMEDICAL ASSISTANT 2010MTI College, Sacramento, Ca., USMedical Assistant Program Diploma received July 2010Presidents List Perfect AttendanceGPA 4.0