CARGOchatTHIRD ISSUE 2019 – Edition 22NEWS, EVENTS, BUSINESS, COMMUNITY & EDUCATION!

Holiday Shipping

season– focus on Peak

I was delighted to see BidAir Cargo making an impression at the FIATA Annual Conference which was well

supported by delegates from around the Republic, the continent and the world. Our capabilities benefit clients and partners by putting our extensive domestic and regional network and service portfolio at their disposal.

The Conference theme was “Where technology and logistics meet”. This is a subject close to our hearts as technology is playing an increasing role both on the demand and supply side. We have seen an explosion of “want it now” from business and the public with mobile technology making order placement and payment instant.

Many businesses such as retail merchandising, automotive servicing,

CEO’s Message

Garry Marshall

– Chief Executive Officer

medicine, ships and aviation spares, project management - to name just a few - now require time-definite delivery and advance notice of products in transit to operate effectively as they have skilled teams on hand who cannot be left idle awaiting items.

In fulfilling these urgent requirements, our industry has to be painstaking in ensuring that there is no corner-cutting in the vital area of cargo security procedures, addressed in a separate article.

I had the privilege of acting as one of the judges at the Annual Logistics Achiever Awards, showcasing creativity, innovation and problem-solving of the highest order. Where a player leads this provides an impulse for competitors to raise their game. The ripple effect is

driving our sector as it strides farther ahead of outdated methods in the transport of express items.

In closing, I must recognise and thank all who continue to support and work with us - clients, suppliers, partners, our dedicated people and the authorities.

On behalf of all of us at BidAir Cargo, our best wishes for the coming festive season.

Gerd Altmann from Pixabay

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More than ever, this is the time of year when close co-operation is vital. We urge clients to engage with us so their enhanced volumes can be accommodated when demand is at its peak and cargo can move efficiently through the system.

Our operational people are ready for the intensive workload that the year-end brings but there are also some actions you should take to help ensure everything goes according to plan.

Security • In the interests of safety and security, please make

certain that all individual items in a consignment are fully and accurately described and detailed on documentation. There is an article in this edition of Cargo Chat specifically devoted to the question of Dangerous Goods. Any misdeclarations will result in delays to your shipment, disappointment for your customers and possibly other consequences.

• Security protocols at the airports are rigidly enforced. Please make sure your drivers and escorts have the correct identification with them. We strongly recommend the Identification and Verification System (IVS)

Accommodating your enhanced volumesTo be certain that your consignments are all accommodated, we recommend that you speak to your Key Account Manager about block space allotments on our freighter network over this period. We are always available to discuss any special requirements.

Peak Season Priorities

SAA STRIKEThe recent strike by South African Airways (SAA) caused uncertainty and had an impact on users of the express cargo and courier industry.

Fortunately, there are other daytime options on scheduled carriers and BidAir

Cargo has our own dedicated overnight freighter operations. Thus we were able to assist many companies who suddenly found themselves in need of cargo space at short notice.

At times of high demand, however, our

services may be constrained in offering accommodation for non-regular clients. Thus we recommend discussing your New Year express cargo requirements with your BidAir Cargo Key Account Manager to ensure your shipments are not left behind.

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Dangerous Cargo:

Misdeclarations and incomplete declarations

The South African Civil Aviation Authority (SACAA) requires under Part 108 of the Civil Aviation

Regulations that all commodities be fully and accurately declared for shipment.

BidAir Cargo management has become perturbed at recent instances where this has not happened. In particular, we are highly concerned about incidents where Dangerous Goods have not been declared as such when presented for carriage.

All of us in the industry are aware of the special attention needed when transporting Dangerous Goods. So it is the responsibility of the courier, forwarder or other party handing in the consignment to ensure that Dangerous Goods are identified and properly and fully declared as such on the documentation.

If misdeclarations occur accidentally because of ignorance or confusion regarding the regulations, personnel are in need of refresher education and training.

If any of your personnel in the transport chain are not fully aware of the risks and requirements relating to Dangerous Goods, we invite you to contact us. We regularly hold educational workshops centering on Dangerous Goods handling and regulations. Or if you cannot wait for the next workshop, we can put you in touch with aviation security experts who will arrange comprehensive training of your people at your workplace.

If there is a deliberate attempt to move Dangerous Goods without declaring them to avoid the costs and necessary procedures, the consequences are very serious. Such unethical activity puts lives and property at risk and does not belong in a responsible industry like ours.

Please be reminded that it is mandatory that all Dangerous Goods shipments be accompanied by Material Safety Data Sheets (MSDS) and the required Dangerous Goods paperwork.

We have seen instances where consignments are declared as “three boxes” or “consolidation” without accompanying details as to the nature of the contents.

This will mean that the consignment is rejected for shipment, causing a delay until the documentation is complete and the contents are fully itemised and correctly described.

Moreover, the SACAA requires BidAir

Cargo to report all such occurrences of mis-declared or undeclared Dangerous Goods for further investigation by the authorities.

We therefore urge you again to comply fully with the regulations pertaining to Dangerous Goods shipments and accurate, complete declarations of all cargo handed in. Thank you.

Stay alert. Stay secure. Stay safe.

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The South African Civil Aviation Authority lays great stress on the issue of Dangerous Goods (DG)

and the necessity for DG awareness and training.

BidAir Cargo has played our part by conducting Dangerous Goods briefings with the emphasis on commodity transparency and declaration. Workshops were hosted around the Republic during the latter part of October and early November. To ensure the word spread throughout the express supply chain, coverage was provided in smaller

Focusing on Dangerous Goods

“These briefings were enthusiastically received, reflecting the appetite for knowledge

of this subject amongst the attendees”Karl Davids

Aramex Richards Bay done and dusted

Aramex George first sessions

Aramex Durban

Globeflight Durban

Globeflight Durban

Globeflight Durban

towns, as well as the major centres.

“Our senior operations management engaged with over 600 delegates from client companies in Linbro Park, Pretoria, Rustenburg, Vanderbijlpark, Witbank, Nelspruit, Bloemfontein, Kimberley, Polokwane, Montague Gardens,Stellenbosch, Port Elizabeth, George, Durban, Pietermaritzburg, Richards Bay and East London,” says Karl Davids, BidAir Cargo’s Chief Operating Officer (SA).

As well as what constitutes DG, special

interest was shown in the correct method of shipping UN3841 shipments (cell phones and laptops), lithium batteries, blood and wine. Delegates also raised the question of who is required to undertake DG training. There was also discussion about Material Safety Data Sheets.

“These briefings were enthusiastically received, reflecting the appetite for knowledge of this subject amongst the attendees,” says Karl. “We recommend that their respective companies follow up by enrolling staff on formal accredited DG training courses.”

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OVERNIGHT EXPRESS SCHEDULEDECEMBER 2019 / JANUARY 2020

1. Cargo is to be off-loaded from the vehicle, accepted, inducted and ready for carriage at the above hand-in times.

2. Dangerous Goods (DG) shipments, are to be lodged on a separate AWB, a Manufacturer’s Safety Data Sheet or Material Safety Data Sheets (MSDS) and a DG Declaration (DGD) must be attached

3. No ONX schedule is operated on the evening of a public holiday 4. Please note that BRH734 is allocated to ELS/GRJ and DUR cargo only

– PLZ cargo will be loaded on this flight subject to space but cannot be guaranteed.

5. No ONX schedule is operated to or from DUR, on Friday evenings or the evening prior to a Public Holiday

OVERNIGHT EXPRESS SCHEDULE 1ST NOVEMBER – 24TH DECEMBER 2019DAY TYPE FLIGHT NO SECTOR STD STA BREAK BULK

CUT-OFF(*1)

ULD CUT-OFF(*1)

HAND-OUT

Monday evening thru Friday morning1,2,3,4 B733SF BRH747 CPT-PLZ 21H00 22H15 20H00 20H15 23H151,2,3,4 B733SF BRH748 PLZ-JNB 23H00 00H30 22H00 22H15 01H302,3,4,5 B733SF BRH749 JNB-CPT 01H30 03H45 22H30 23H00 04H451,2,3,4 B733SF BRH733 DUR-JNB 21H45 22H45 20H30 20H45 00H002,3,4,5 B733SF BRH734 (*4) JNB-PLZ 00H00 01H30 22H30 23H00 03H302,3,4,5 B733SF BRH735 PLZ-DUR 02H15 03H45 01H00 01H15 04H451,2,3,4 B733SF BRH752 PLZ-JNB 21H30 23H00 20H30 20H45 00H002,3,4,5 B733SF BRH212 JNB-CPT 00H30 02H45 22H30 23H00 03H452,3,4,5 B733SF BRH213 CPT-PLZ 03H30 04H45 02H30 02H45 05H451,2,3,4 B733SF BRH750 CPT-JNB 21H30 23H45 20H15 20H30 00H452,3,4,5 B733SF BRH751 JNB-CPT 01H00 03H15 22H30 23H00 04H151,2,3,4 RDF BFN-JNB 18H30 22H30 18H00 23H302,3,4,5 RDF JNB-BFN 02H00 06H00 06h451,2,3,4 RDF ELS-PLZ 18H30 22H15 18H00 23H152,3,4,5 RDF PLZ-ELS 02H30 06H15 07H001,2,3,4 RDF GRJ-PLZ 18H30 22H15 18H00 23H152,3,4,5 RDF PLZ-GRJ 02H30 06H15 07H00

Friday evening and prior to a Public Holiday Schedule(*5)

5 B733SF BRH747 CPT-PLZ 21H00 22H15 20H00 20H15 23H155 B733SF BRH748 PLZ-JNB 23H00 00H30 22H00 22H15 01H306 B733SF BRH722 JNB-PLZ 01H15 02H45 22H30 23H00 03H456 B733SF BRH723 PLZ-CPT 03H30 04H45 02H15 02H30 05H455 RDF BFN-JNB 18H30 22H30 18H00 23H306 RDF JNB-BFN 02H00 06H00 06h455 RDF ELS-PLZ 18H30 22H15 18H00 23H156 RDF PLZ-ELS 03H45 07H30 08H155 RDF GRJ-PLZ 18H30 22H15 18H00 23H156 RDF PLZ-GRJ 03H45 07H30 08H15

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OVERNIGHT EXPRESS SCHEDULEOVERNIGHT EXPRESS SCHEDULE 6th JANUARY 2020 –

DAY TYPE FLIGHT NO SECTOR STD STA BREAK BULK CUT-OFF(*1)

ULD CUT-OFF(*1)

HAND-OUT

Monday evening thru Friday morning1,2,3,4 B733SF BRH747 CPT-PLZ 21H00 22H15 20H00 20H15 23H151,2,3,4 B733SF BRH748 PLZ-JNB 23H00 00H30 22H00 22H15 01H302,3,4,5 B733SF BRH749 JNB-CPT 01H30 03H45 22H30 23H00 04H451,2,3,4 B733SF BRH733 DUR-JNB 21H45 22H45 20H30 20H45 00H002,3,4,5 B733SF BRH734 JNB-PLZ 00H00 01H30 22H30 23H00 03H002,3,4,5 B733SF BRH735 PLZ-DUR 02H15 03H45 01H00 01H15 04H451,2,3,4 B733SF BRH752 PLZ-JNB 21H30 23H00 20H30 20H45 00H002,3,4,5 B733SF BRH722 JNB-PLZ 00H30 02H00 22H30 23H00 03H002,3,4,5 B733SF BRH723 PLZ-CPT 02H45 04H00 22H30 23H00 05H001,2,3,4 RDF BFN-JNB 18H30 22H30 18H00 23H302,3,4,5 RDF JNB-BFN 02H00 06H00 06H451,2,3,4 RDF ELS-PLZ 18H30 22H15 18H00 23H152,3,4,5 RDF PLZ-ELS 02H30 06H15 07H001,2,3,4 RDF GRJ-PLZ 18H30 22H15 18H00 23H152,3,4,5 RDF PLZ-GRJ 02H30 06H15 07H00

Friday evening and prior to a Public Holiday Schedule(*5)

5 B733SF BRH747 CPT-PLZ 21H00 22H15 20H00 20H15 23H155 B733SF BRH748 PLZ-JNB 23H00 00H30 22H00 22H15 01H306 B733SF BRH722 JNB-PLZ 01H15 02H45 22H30 23H00 03H456 B733SF BRH723 PLZ-CPT 03H30 04H45 02H15 02H30 05H455 RDF BFN-JNB 18H30 22H30 18H00 23H306 RDF JNB-BFN 02H00 06H00 06H455 RDF ELS-PLZ 18H30 22H15 18H00 23H156 RDF PLZ-ELS 03H45 07H30 08H155 RDF GRJ-PLZ 18H30 22H15 18H00 23H156 RDF PLZ-GRJ 03H45 07H30 08H15

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SANParks: K9 Watchdog National ProjectPoaching in South Africa’s national parks is a scourge and countering it remains a major conservation challenge. Fortunately, the K9 Anti-Poaching Unit has proved to be a game-changer in the Kruger National Park. During 2017, all encounters with poachers that involved dogs resulted in arrests.

Muriel Sahd assisted with the handover to Johan de Beer from The South African National Parks.

The PetLounge is proud to support SANParks K9 in their endeavours to stamp out poaching. We

donated 15 canine transport boxes to be used for the various anti-poaching initiatives throughout the Kruger National Park.

Well-trained dogs such as the Bloodhound or Belgian Shepherds breeds are capable of tracking poachers in the field. They can also detect firearms, ammunition and wildlife products entering and exiting through park gates. These remarkable dogs can follow an hours-old scent over impressive distances..

An integral contributor to the success of this unit is the support of the SANParks Honorary Rangers. “When The Petlounge was invited to be part of this vital community initiative we seized the opportunity to help make a difference,” says Muriel Sahd, BidAir Cargo Chief Business Development Officer.

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Holiday time – Don’t forget the petsThe holiday season is fast approaching and you’re busy booking flights and accommodation. Everyone is excited about those sunny leisure days ahead but you don’t like the idea of leaving the family pet behind.

Happily, you don’t have to!

The Petlounge will transport your beloved companion in comfort and safety to join you at your destination . Much preferable to a tearful farewell at the kennels.

Deliver your pet in an approved travel crate to be pampered by our specially-trained animal lovers at your local airport PetLounge. The PetLounge is peaceful, restful, a short trip away from the aircraft but well away from the noise and bustle of airport activity. Our PetLounge people will escort your pet aboard the aircraft shortly before departure and ensure that it is secure and comfortable for the flight.

Then you greet your pet at your destination PetLounge shortly after arrival. Your pet can travel on the same flight as you so the separation is minimal.

These days there are numerous pet-friendly guest houses and hotels at holiday resorts, so there is no excuse for leaving Fido or Mimi behind. Have a happy holiday with the whole family. You deserve it.

Make your booking on 011 230 4600 or visit www.petlounge.co.za

PS: If you don’t own an approved travel crate, don’t worry. You can hire one from The PetLounge.

Every day we are delighted to welcome cute, cuddly, precious pets and their owners at our Petlounge in the major airports. Every animal family member is special and cherished and we encounter many unforgettable characters.

It was love at first sight for our Cape Town International Airport PetLounge staff when Josie the Dachshund rolled through the doors for her journey to Johannesburg. Josie has mobility issues and was fitted with a small wheelchair for assistance with her movement. So it was essential for this to be accommodated in her specially-designed travel crate.

Josie and her sister Milly were very active doggies who would normally run around the house having an absolute ball. One day Josie suddenly became paralysed. She had an operation to try and restore mobility, followed by water therapy but sadly neither course of action was successful.

The inspiring story of Josie the dachshundby Natasha Willis, PetLounge Product Manager

Although Josie has not walked again, it hasn’t stopped her enjoying life and achieving fame. Wherever she goes, she works her way into people’s hearts and everyone wants to spoil her. She is one of the friendliest dogs and her owner says she loves the attention.

Josie’s therapist mentioned the case to Animal Talk Magazine and it was used in one of the articles. Josie was referred to Frontline for a TV advertisement in Germany. Naturally, this little winner Josie got the part!

“I know a lot of people feel sorry for her but trust me she’s living life to the fullest,” says Tammy, Josie’s mom.

It was a privilege for The Petlounge to make Josie’s journey comfortable, speedy and safe, wheelchair and all. We wish her a well-deserved long and happy life.

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20years

Sabata Ntlemeza – ORTIAKlaas Monareng – ORTIAVinea Sekoadi – ORTIAMarthinus Wagman – GRJNdukuzonke Mtolo – DUR

10years

Lindiwe Gumede – ORTIAEdward Madupela – ORTIASebastian Adams – ORTIAMaphutla Mphahlele – ORTIAOnismas Mabunda – ORTIAAntonio De Lange – CPTMandy Johnson – CPTFaika De Jongh – CPT

5years

Elmon Moraba – ORTIAVincent Kubheka – ORTIAEric Molefe – ORTIAVinolia Fetetsane – ORTIAChristina Moloto – ORTIAThulani Nxumalo – ORTIAKgotso Sejake – ORTIATshepo Serudu – ORTIASabelo Mnisi – ORTIA

Albert Mnisi – ORTIAThato Mohlala – ORTIACharlene Van Der Linden – ORTIAVerna Pienaar – CPTBradley Africa – CPTGlenville Stevens – CPTSiyabonga Lushaba – DURMpilo Zulu – DUR

CONGRATULATIONS!

Skills Development recognition

Long Service Awards

Electives in Sales Process and Management:Amanda CollenRixon MoodleyKimberley Wallace

Electives in Business Improvement Specialist: Witness Maluleke

In the fast-evolving and demanding industry we serve, continual skills improvement is vital. That’s why we congratulate the following BidAir Cargo people who gave up their free time to undertake courses of study to equip them for the future. They were recognised at the da Vinci Annual Graduation Ceremony at the Linder Auditorium in Johannesburg.

15years

John Adams – CPT

Cape Town Long Service Awards

Johannesburg Long Service Awards

John Adams, 15 years service with Marthinus Wagman, 20 years service

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B idAir Cargo took the opportunity to showcase our capabilities to a global audience when the South African Association of Freight Forwarders hosted the

International Federation of Freight Forwarders Associations annual conference in Cape Town.

Our Chief Commercial Officer, Roy Solomons engaged with interested parties at our exhibition stand which highlighted our versatility, customer-focus and range of services.

BidAir Cargo is the market leader in South Afria’s domestic daytime express parcel movements supporting the courier industry and cargo owners.

Great interest was shown in our fleet of Boeing 737F which operates our overnight express domestic services linking the whole of South Africa. We also offer aircraft charter options.

Our operations in East and Southern African countries provide cargo management services to international and African airlines. Thus we shone the spotlight on our extensive network and our ability to provide a comprehensive service across sub-Saharan Africa for overseas partners.

Our BidAir Cargo portfolio includes The PetLounge - specialised safe and comfortable facilities at major airports offering secure transport for domestic pets and wildlife organisations. The launch

of the new digital course on “Prevention of wildlife trafficking” was thus particularly welcome.

We appreciated the opportunity of making new acquaintances and renewing old partnerships with air cargo professionals from throughout the world.

FIATA, a non-governmental organisation, represents an industry covering approximately 40,000 forwarding and logistics firms, employing around 8 - 10 million people in 150 countries.

INNOVATION

DHL Express launched an innovative mobile platformW ith the increasing use of

the smartphone to manage express parcel movements,

DHL Express launched an innovative mobile platform for Sub-Saharan Africa in September. It allows users on the

move to track and co-ordinate the delivery of their shipments with greater ease and convenience.

Hennie Heymans, CEO of DHL Express Sub Saharan Africa says the app is part of the company’s commitment to drive innovations

FIATA INTERNATIONAL CONFERENCE 2019Cape Town Conference Centre 1-5 October

that enhance customer experience. It is available in South Africa, Kenya, Ghana, Nigeria, Ethiopia, Mauritius, Tanzania and Uganda. Two months on, the app has been enthusiastically received. The plan is for roll out in a further 40 countries across the region in 2020.

A report by GSMA Intelligence reveals that mobile phones and services are enabling business growth in Africa. The mobile ecosystem has made a significant contribution to the economy in Sub Saharan Africa.

https://www.gsma.com/r/mobile economy/sub-saharan-africa/

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Your aIrlIne parTner for ExprEss Airport-to-Airport SoluTIonS

www.bidaircargo.com