thoughts from down under craig nicol student link development manager university of the west of...
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Thoughts from Down Under
Craig NicolStudent Link Development Manager
University of the West of Scotland
Wednesday 24th June 2015
Summary
Visited 8 institutions over a two week period in Melbourne and Sydney
Attended Heads of Student Administration Conference at University of Technology Sydney
Macquarie UniversityUniversity of SydneyUniversity of New South WalesUniversity of Technology, Sydney
Deakin UniversityRMITMonash UniversitySwinburne University of Technology
Use of space Pod systems or reception desk? Queue Management Systems Relationships Challenges and Obstacles New Technologies
Summary
Reception Areas
• Pod systems• Electronic Queue Management• Flexible open spaces
Conclusions
- Flexible space with no visible ownership- Flexible space with a focus- Re-charge and relax- Signage and branding
However…Institutions are still facing many of the same challenges
Outcomes
• Tablet computers• Charging Stations• Proactive Reception Service
Thoughts from Australia
Craig NicolStudent Link Development Manager
[email protected] 0141 848 3811
Questions