thrive presentation at fdin freefrom allergy & intolerance summit 2013

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FDIN Annual FreeFrom Allergy and Intolerance Summit Update on UK FreeFrom Consumers 18 th September 2013 Accelerating growth & innovation

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Claire Nuttall from Thrive Unlimited presents the gaps & insights that will fuel category growth in FreeFrom at the FDIN FreeFrom Allergy & Intolerance Summit 2013.

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Page 1: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

FDIN Annual FreeFrom Allergy and Intolerance Summit

Update on UK FreeFrom Consumers

18th September 2013

Accelerating growth & innovation

Page 2: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Please note: This presentation contains video files which cannot be viewed in this format, to watch the full version email Thrive who will be happy to share it with you:

[email protected]

Accelerating growth & innovation

Page 3: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Our approach

Accelerating growth & innovation

• Mixed sample of 28 medically diagnosed intolerants, active allergen avoiders and healthy lifestylers

• Self recorded 30-45 minute qualitative interviews with pre set questions, all undertaken in the comfort of their own homes

• Themes and gaps to be addressed identified, key opportunity platformsbased on insight identified for growth

Page 4: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Broad Category Insights….

Accelerating growth & innovation

• Keeping costs down – the 20% price hike for the privilege

• Missing categories, multiple store shopping

• Inferior flavour and texture

• Labels lacking clarity and precision to shop quickly and easily

Page 5: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Specific Insight Areas for Growth

A number of possible platforms have been identified as having potential…

Insight 1. All in one would make life easier

Insight 2. Snacking out of home is hard

Insight 3. Food service need to up their game

Insight 4. Kids want to belong, not feel special needs

Insight 5: Shopping freefrom is far from normal

Insight 6: Freefrom is not always the healthiest choice.

There are charlatan categories and brands…

Accelerating growth & innovation

Page 6: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 1:All in one would make life easier

• Consider both GF&DF choices…

• People aren't just thinking about one allergen, it broadens appeal…

• All in one good for generally health conscious people as well as intolerants…

• If you do both GF and DF, it would still have to taste great…

Page 7: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 1:All in one would make life easier

Accelerating growth & innovation

Page 8: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 2:Snacking out of home is hard

• Taking food out takes real planning and is inconvenient

• Convenience is a key driver in all food categories, yet few choices if you choose free from

• Savoury snacking and variety are issues for the snack category

• What is there that is really handbag friendly? Convenience again…

Page 9: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 2:Snacking out of home is hard

Accelerating growth & innovation

Page 10: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 3:Food service need to up their game, although there are a couple of star players

• Wagamamas have hit the spot…

• Normal places lack choice and alienate

• Service stations lag seriously behind...

Page 11: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 3:Food service need to up their game,

although there are a couple of star players

Accelerating growth & innovation

Page 12: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 4:Kids want to belong, not feel special needs

• A few new choices, although quite polarising…

• Normal brands are what's missing for kids…

• Parties are a nightmare as mums are out of control

Page 13: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 4:Kids want to belong, not feel special needs

Accelerating growth & innovation

Page 14: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 5:Shopping freefrom is far from normal. It takes moretime and the trade are not keeping up with demand, unless you shop online

• Online is far better than going from store to store for each category you want to shop

• One shop simply does not provide all...

• Stocks are always low, better stock control a real issue

Page 15: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 5:Shopping freefrom is far from normal. It takes

more time and the trade are not keeping up with demand, unless you shop online

Accelerating growth & innovation

Page 16: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 6:Freefrom is not always the healthiest choice. There are charlatan categories and brands…

• Sugar and sat fats are the challenge

• Is free from really as nutritious is a question too?

• Brands have been spotted as culprits….

• Categories have been singled out as less healthy

• People do not want to take the consequence of reduced health, unless they are in the 1-2%

• Free from sounds trustworthy, yet isn't always and this needs to be addressed

Page 17: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Insight 6:Freefrom is not always the healthiest choice.

There are charlatan categories and brands…

Accelerating growth & innovation

Page 18: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Key Take Outs

Accelerating growth & innovation

A category ripe for growth

New audiences will grow the sector, convenience will drive sales

Better quality product and brand experiences will deepen trust and broaden appeal

Trade / retail improvements could encourage more destination shopping

Appealing to the worried well, with free from will grow frequency and penetration and help free from brands scale

Page 19: Thrive presentation at FDIN FreeFrom Allergy & Intolerance Summit 2013

Accelerating growth & innovation

We look forward to making your business thrive.

To watch this presentation in full please contact Claire and we will happily share it with you.

Why not set up a meeting with Thrive to discuss the growing freefrom market and opportunities for your business.

Claire Nuttall+44 (0)7721 784 [email protected]

thriveunlimited.co.uk

Alistair Vince Watch Me [email protected]