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TimeLine 100 Time Attendance RFID Card System User Guide

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Page 1: TimeLine 100 - FingerTec · TimeLine 100 Time Attendance RFID Card System User Guide. CONTENTS 3-4 Chapter 1 Chapter• GETTING STARTED Viewing theUser Guide in Internet Terminal

TimeLine 100

TimeAttendanceRFIDCardSystem

UserGuide

Page 2: TimeLine 100 - FingerTec · TimeLine 100 Time Attendance RFID Card System User Guide. CONTENTS 3-4 Chapter 1 Chapter• GETTING STARTED Viewing theUser Guide in Internet Terminal

CONTENTS

3-4 Chapter1•GETTINGSTARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories IncludedPrintedMaterials ActivatingTerminal RegisteringTerminal

5-7 Chapter2•BASICSIntroductiontoProductsOverviewKeypadBatteryDate/TimeVoiceControlSecurityFeaturesCleaningTerminalRestartingandResettingTerminal

8-11 Chapter3•INSTALLATION& COMMUNICATIONS

InstallationCommunicationsTCMSV3OnlineActivationInstallationandSetupofTCMSV3ConnectingTerminaltoTCMSV3UsingUSBtoDownload/UploadDataCommunicationKey

12-13 Chapter4•USER EnrollingUser VerifyingUser AddingUserInformation DeletingUser AccessLevel/Privilege

14-16 Chapter5•SYSTEM GeneralSettings UpdateFirmware SystemInformation LogInformation(LogOpt)

17 Chapter6•DATA DeletingTransactionLogs DeletingAllData ManagingUserPrivileges ResettingtoFactorySettings

18 Chapter7•USB UnderstandingtheNeedforUSBFlashDisk TypeofUSB DownloadingAttendanceLogs DownloadingUserData UploadingUserDatafromUSBtoTerminal UploadingShortMessages

19 Chapter8• RFIDCARDFUNCTION EnrollmentofRFIDCard DeletingRFIDCard ChangingCardID

20 Chapter9• HIDCARDFUNCTION RegisteringHIDCard DeletingHIDCard

21 Chapter10•AUTOTEST WhoShouldDoTheAutoTest? RunAllTestsAtOnce FLASHTest LCDTest VoiceTest FPReader KeyTest RTCTest

22 TROUBLESHOOTING

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CableProtectorTokeepcablesintact.

USBExtensionToconnecttotheUSBportofacomputerforuploadinganddownloadingofdata.

SirenCableFor connecting the terminal to externalsiren.

DC5VPowerAdaptorForsupplyingpowertotheterminal.

APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.

RFIDCards(5pieces)Forcardenrollmentandverification.

1•GETTINGSTARTED

ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineathttp://www.fingertec.comandhttp://user.fingertec.com.ChoosethelanguagethatyoupreferforyourUserGuide.

TerminalIncludedAccessories

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IncludedPrintedMaterials• FingerTecComprehensiveDVD• QuickStartGuide• UserEnrollmentTemplateForm• WarrantyCard

ActivatingTerminalEveryFingerTecaccesscontrolmodelcomesbundledwithauniquelicensekey.TostartusingtheterminalwithTCMSV3,youmustconnecttheterminaltoTCMSV3andper-formonlineactivation.TCMSV3readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviaInternet.IncaseyoudonothaveanInternetconnection,youwouldneedtodoofflineactivation.Pleasesendtheserialnumberandmodelsofyourterminalstoyourlocalresellersorsupport@fingertec.comtorequestforaproductkey.

RegisteringTerminalMakesure thatyou registeryour terminal’swarrantywithusat http://www.fingertec.com/ver2/english/e_warranty.htm.

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L.E.DDisplayLCDScreen

Keypad RFIDCardInductionArea

Speaker

2•BASICS

IntroductiontoProductsFingerTecisarenownedbrandnameforcommercialproductsfordooraccessandtimeattendancesystems.FingerTecoffersawiderangeofproductstocatertothegrowingneedsforbiometricsproductsinoffice/homeautomationaswellasinsecurityindus-try.

FingerTecterminalsareloadedwithpowerfulmicroprocessorthatcanprocessbiomet-ricsauthenticationmethodsforaccuratepersonalidentificationsandforcollectionofprecisedatafortimeattendance.Inaddition,somefingerprintterminalsaremadetoacceptcardverificationasanaddedsecuritymeasure.

ThismanualcoverstimeattendancemodelsofFingerTecproductsfromTimeLine100model.Theterminalactsasatooltocollectattendancedata.Foraprocessingofattend-ancedata,FingerTecisprovidingapowerfultimemanagementsoftware,TCMSV3toprocessdataandprovideaccurateandreliableattendancereports.

Overview

ITEM FUNCTION

LCDScreen Displayingstatusofterminal,day,dateandtime.

LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.For

firsttimeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.

Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.

RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

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ESC

OKMENU

1

4

7

3

6

9

2

5

8

0

Keypad

Youcaninsertinputsintotheterminalsthroughthekey-pad.Itcontainsnumbersfrom0-9,poweron/offbutton,an OK button, an ESC/Cancel button, a Scroll up/downbutton,adoorbellbuttonandaMenubutton.

BatteryFingerprintterminalsoperateusingpowersupplyfromastandardpoweroutlet.

MiniUPS: MiniUPS5Vprovidesmobilepowersupplytotheterminals.ChargetheminiUPSsufficientlyforoptimumperformance.Refertohttp://accessory.fingertec.comformoreinformationaboutaccessories.

Date/TimeThe terminals display the date and time at the home screen. Choose the date andtimeformatbasedonyourpreference.PressMenu>Options>SystemsOptions>Date/Time>setyourtimeandsave.

Tochangethedateformat:PressMenu>Options>SystemsOptions>Fmt>Deter-minethedateformatbasedonyourpreference.

VoiceControlVoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.

TUrN ON/OFFThesystemletsyouturnon/offthevoicebasedonyourpreference.PressMenu>Op-tions>SystemOption>AdvOption>Voice>Y/N.

AdjUsT VOlUMEDefaultvolumeoftheterminal’svoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofthespeaker,it’srecommendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOption>AdvOp-tion>AdjVOL(%)>adjustaccordingly.

SecurityFeaturesSecurityfeatureshelpprotecttheinformationintheterminalfrombeingaccessedbyunauthorizedindividuals.

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AdMIN AFFIrMRegisteranadministratortothesystembyenrolling,fingerprintorpasswordtoauserID.PressMenu>UserManage>EnrollAdmin>Chooseenrollmentmethod>PerformenrolmentandSave.Afterenrollinganadministrator,themainmenucanonlybeac-cessedbytheadministrator.

CleaningTerminalClEANINg ThE BOdyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.

RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals

rEsTArTINg ThE TErMINAl PushtheOn/Offbuttonor“resetbutton”ontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.

rEsETTINg ThE TErMINAlPressMenu>Option>SystemOption>AdvOpt>Restterminal.Resettingoftheter-minalwillcauseallyoursettingstoreturntoit’soriginalfactorysettings.Makesurethatyouhavebackedupalldatabeforeyouproceed.

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4feet/1.2meter(recommended)

3•INSTALLATIONS&COMMUNICATION

InstallationsFingerTecterminalsofferseveralconnectionsforpowerandcommunications.InstallationsofFingerTectimeattendanceterminalsaresimple.

MOUNT ON WAll

•After measuring the height accord-ingly and make relevant marking onthewall,drillthescrewsintothewalltosecurethebackplate.

•Attachtheterminaltothebackplateand tighten the screws. Refer to Ap-pendixIfordimensionsandmeasure-mentsofinstallation.

FlExI-KIT

FingerTecoffersflexi-kitforallitstimeattendancemodels.Attachtheterminalontheflexi-kitforconvenience.

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1 8

TOP

FRONT

1 8

jOINT 1 PIN jOINT 2 PIN

TX+ 1• •3 RX+

TX- 2• •6 RX-

RX+ 3• •1 TX+

RX- 6• •2 TX-

CONNECTOr PIN CABlE COlOr CONNECTOrTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8

TCP/IPPORT POWERPORT

SERIALPORT

USBPORT

WiringforPowerSupplyConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.

UsB POrT

LinkingwithUSBflashdiskforremotedatatransfer.

TCP/IP POrT ConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.

TCP/IPforSingleConnection–Linking the terminal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.

TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP requires Ethernet 10/100Base-T Straight Thru Ca-ble or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.

POWEr sUPPly POrT InsertthePowerAdapterpointtothisportforpower.

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rs232/rs485/WIEgANd CONNECTION POrT RS232–Connection to a computer using RS232 cable.RS485SingleConnection-Connection to a single computer using RS485 wire.RS485NetworkConnection-Connection to multiple computers using Daisy Chain connec-tion.WiegandOutput–Connecting with third party connector or terminal(s).

TCMSV3OnlineActivationTCMSV3isagenuinesoftwarebyFingerTec.EveryFingerTectimeattendancemod-elcomesbundledwithauniquelicensekey.TostartusingtheterminalwithTCMSV3,youmustconnecttheterminal toTCMSV3andperformanonlineactivation.TCMSV3readstheserialnumberofyourterminalandsendsitforverificationattheFingerTecserverviatheInternet.

IncaseyoudonothaveanInternetconnection,youneedtodoofflineactivation.Pleasesendtheserialnumberandmodelofyourterminaltoyourlocalresellerorsupport@fingertec.comtorequestforaproductkey.

tInstallationandSetupofTCMSV3InstallTCMSV3inaPCthatfulfilsthesoftware’sminimumrequirements.Refertohttp://www.fingertec.com/customer/download/postsales/SUM-TCMSV3-E.pdf fortheTCMSV3userguideonline.SetupWizardwillrequireyoutodoonlineactivationbeforeanyconnectionisestablishedbetweenTCMSV3andtheterminal(s).

ConnectingtheTerminalstoTCMSV3dETErMININg TErMINAl NUMBErIdentifythenumberofyourterminalstodifferentiatethembetweenoneanother.TCMSV3canconnectupto999unitsofterminal.PressMenu>Options>CommOpt>DevNum>Selectthenumber.

UsINg TCP/IPIPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.To input the IP address of the terminal: PressMenu>Options>CommOpt>IPAddr>KeyinIPaddress.

sETTINg UP EThErNETItisimportanttosetuptheEthernettoconnecttheterminalsusingTCP/IPconnec-tion. Setting up the Ethernet is done by enabling the Ethernet function: PressMenu>Options>CommOpt>Ethernet>Yes.

TurnofftheterminalafteryouhavesettheEthernetsettingtoYes.Now,plug-inthenetworkplugtotheEthernetinterfaceandturnthepoweron.

Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection,

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pleaseconfigurethenetmask,gatewayandnetspeedfortheterminal.

PressMenu>Options>CommOpt>NetMask>Insertthenumbers.

PressMenu>Options>CommOpt>Gateway>Insertthenumbers.

PressMenu>Options>CommOpt>NetSpeed>ChoosethespeedofyourEthernetconnection.

UsINg rs232 CONNECTIONFor connection via RS232,baudrate is the determinant of communication speed be-tweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.

To turn on RS232 connection and set the baudrate: Press Menu > Options >CommOpt>RS232>ChangetheRS232connectiontoY.

To change baudrate:PressMenu>Options>CommOpt>Baudrate>ChangetheBaudrateaccordingly.

UsINg rs485 CONNECTIONForconnectionviaRS485,baudrateisalsothedeterminantofcommunicationspeedbetweentheterminalandthesoftwarebutthespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.

To turn on RS485 connection and set the baudrate: Press Menu > Options >CommOpt>RS232>ChangetheRS485connectiontoY.

To change baudrate:PressMenu>Options>CommOpt>Baudrate>ChangetheBaudrateaccordingly.

UsingUSBtoDownload/UploadDataAUSBflashdiskisusefulincaseswheretheterminalisinstalledfarfromaPCorthereisaconnectionproblem.TodeterminethetypeofUSBflashdiskscompatiblewiththeterminal,pleaserefertothislinkathttp://www.fingertec.com/newsletter/HL_74.htmlus-ingUSBPressMenu>PenDriveMgmt>ChoosetheoperationthatyouwanttocarryoutviaUSBflashdisk.

CommunicationKeySince the software is controlled by a product key, set the COMM key to zero. PressMenu>Options>CommOpt>COMMKey>Setto0.

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4•USER

EnrollingUserTheterminalscanenrollfingerprinttemplates,passwordsandcardinformation.Thischaptercoversallpossibleuserenrollmentsintheterminals.

Caution:Enrollmentofsupervisororadministratorisimportanttomakingsureoftheterminalsdatasafety.Priortoenrollingnewuser,supervisorhastobeenrolledfirstbyusinganyofmethodsmentionedbelow.SelectEnrollAdmin>ChoosethePrivilegeLeveleitherSupervisororAdministratortoproceed.

CArd ENrOllMENTThedefaultcardfortheterminalwithcardreadingfeatureistheRFIDcard.MiFareandHIDcardsystemsareavailableuponrequest.

Enrollingcard:PressMenu>UserManage>EnrollUser>RegRFID>NewEnroll?>OK>KeyinUserID(PIN)>WavethecardatthescanningareauntilthescreendisplaystheCardID>(OK)Save

PAssWOrd ENrOllMENTTheterminalsofferpasswordverificationandmaximumlengthofpasswordis5digit.

Enrollingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>NewEn-roll?>OK>KeyinUserID(PIN)>OK>Inputyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)

Changingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>ESC>InputUserID>OK>Changeyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)

VerifyingUserVOICE MEssAgEVOICE / MEssAgE WhAT dOEs IT MEAN?

“Verified” Identityverificationissuccessful,theterminalstoresthetransactionlogsandopensthedoor(ifconnectedtodooraccess)

“Tryagainplease” Identityverificationisfailedbecausecardisnotavailableintheter-minalorthepasswordisincorrect.

“AdminAffirm” YouarenotanadministratorofthesystemandyoucannotaccessMenupage

“InvalidID” For 1:1 verification, User ID entered does not match with finger-print.

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PAssWOrd VErIFICATIONPasswordcanbeanoptionforthosewhodonotprefertouseotherverificationmethods.Toverifyusingpassword,insertUserID>OK>insertpasswordandpressOK.

CArd VErIFICATIONPlacethecardonthecardscanningareaandtheterminalwillreadandverifythecard.

AddingUserInformationUserinformationcanbeaddedintoFingerTecterminalsthroughtheTCMSV3software.Aftertheinformationisupdated,syncTCMSV3andtheterminaltodisplaytheinforma-tion.

DeletingUserOnly an administrator can perform user deletion at the terminal. To delete certainuser(s),pressMenu>UserManage>Delete>InputUserID>TheterminalwilltellyoutheverificationmethodenrolledbytheuserID>OK>PromptingyoutoDeleteUser>PressOK>Confirmationisrequired>OKasYesandEscasNo

AccessLevel/PrivilegeTheterminaloffersvarioustypesofaccesslevelorprivilege.

PrIVIlEgE UsEr rOlEs

NormalUser Onlyusetheterminaltoverifyyouridentity.YoucannotaccessintotheMenu andmakechangesonsettingsandsystem

Enroller Youareallowedtoaccessintothemenutoenrolluseronly.

Administrator Youareallowedtoaccessintothemenutoenrollusersonlyandeditsimplese tingsandsystemexcludingaccessoptionsandadvancedoptions

Supervisor Youareallowedtoaccessintothemenutoenrollusersandeditsettingsand system

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5•SYSTEM

GeneralSettingsAdjUsTINg dATE/TIMEThefunctionoftheterminalistorecordtimeattendanceanddooraccessactivitiesofemployees.Precisionintimeanddatecannotbecompromisedforthesystemtoworkefficiently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Options>Sys-temOpt>Date/Time>SelectValue>OK

dATE FOrMATDateformatdiffersbasedoncountriesforexampleinMalaysiatheformatusedis,date-month-yearwhereasinAmerica,monthcomesfirst.Chooseyourdateformataccord-ingtoyourpreference.Thedefaultformatisdd-mm-yy.PressMenu>Options>SystemOpt>Fmt>SelectFormat>OK

sysTEM lANgUAgEThe terminals offers various languages to match your local requirements. Maximumof3languagepacksavailableinoneterminalatatimeandit’ssetaccordingtoyourrequestduringpurchase.DefaultlanguageisEnglish.PressMenu>Options>SystemOpt>Language>Chooseyourlanguage>OK

VOICETheterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tifyusersduringtheidentityverificationprocess.PressMenu>Options>SystemOpt>AdvOption>Voice>Y/N

VOlUME (%)VoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.

AdjustVolume:Defaultvolumeoftheterminal’svoiceis65.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofspeakerintheterminalit’srecom-mendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOpt>AdvOption>AdjVOL(%)>Setyournumber>OK.

UsEr INTErFACE sTylETheterminalsofferdifferentuserinterfacestyle.Selectyourstylebasedonyourprefer-ence.PressMenu>Options>UIStyle>Selectyourstyle>OK

UpdateFirmwareFingerTecoffersupdateoftheterminalregularlythroughsoftwareinaPC.Pleaseal-waysconsultyour local resellerbeforeyouupdate firmwareof theterminaloralter-nativelyyoucancontactusatsupport@fingertec.com.SavethelatestfirmwareinaUSBflashdiskbeforeattemptingthisoperation.PressMenu>Options>SystemOpt>AdvOption>UpdFirmware>OK>PlugPenDrive?>InserttheUSBFlashDiskintotheslot>OK

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SystemInformationTheterminalskeepinformationofthesystemandthisinformationisavailableforview-ingbyadministrators.

NUMBEr OF UsErs IN ThE TErMINAl (UsEr COUNT)Everymodeloftheterminalhasdifferentusercapacitydependingonthenumberoftemplatesauserhasinaterminal.Forexample,ifaterminalcouldcontain3000finger-printtemplatesandauser isentitledto2templatesenrolment,thetotaluserofthesystemwouldbe1500.Tofindouthowmanyusersareenrolledinaterminal:PressMenu>SysInfo>UserCnt>Viewthenumber

QUANTITy OF FINgErPrINT TEMPlATEs sTOrEd IN ThE TErMINAl (FP COUNT) (This feature is NOT available in TimeLine 100 model.)Theterminalscontainfingerprinttemplatesandthecapacitydiffersfromonemodeltoanother.Tofindoutthenumberoffingerprintcountintheterminal:PressMenu>SysInfo>FPCnt>Viewthenumber

QUANTITy OF ATTENdANCE lOgs sAVEd IN ThE TErMINAl (ATT lOg)Once verification is completed, an attendance log will be stored in the terminal asrecord. A terminal can contain up to 120,000 logs depending on the models. PressMenu>SysInfo>AttLogsCnt>Viewthenumber

NUMBEr OF AdMINIsTrATOrs rEgIsTErEd IN ThE TErMINAl (AdMIN COUNT)Acompanycanenrollseveraladministratorstomanagethesystem.Thisfunctionen-ablethecompanytocheckthenumberofadministratorpresentforaparticulartermi-nal.PressMenu>SysInfo>AdminCnt>Viewthenumber

NUMBEr OF PAssWOrd UsErs AVAIlABlE IN ThE TErMINAl (PAssWOrd UsEr)Users can do verification using PIN password and a combination of fingerprint andpassword.Tofindouthowmanyusersareusingpassword:PressMenu>SysInfo>PasswordUser>Viewthenumber

NUMBEr OF TIME sCANNErs hAVE BEEN UsEd FOr VErIFICATION(s lOgs)Slogsstandsforscannerlogs,whichmeansthenumberoftimesthescannerhasbeenusedforverification,regardlessofwhetheritissuccessfulornot.Toviewthescannerlogs:PressMenu>SysInfo>SLogs>ViewthenumberofSLogs

FrEE sPACE INFOrMATION (FrEE sPACE)Findouttheinformationaboutavailabilityofspaceinyourterminalthroughthisfunc-tion.PressMenu>SysInfo>FreeSpace>ViewtheinfoInformationavailableincludesfingerprintcount,attlogandSlogs.

dEVICE INFOrMATION (dEV INFO)Findouttheinformationaboutyourterminalthroughthisfunction.PressMenu>SysInfo>DevInfo>Viewtheinfo

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Information available includes:AttLog(10k):Showingthenumberofattendancelogsthatcanbestoredinthetermi-nal,forexampleforAttLog(10k)12means10,000x12=120,000

SLogs:ShowingthenumberofScannerLogsavailablefortheterminal.

ManufacturedTime(ManuTime):ThedateandtimewhentheterminalwasproducedisdisplayedwhenyoupressManuTime

SerialNumberoftheTerminal(SerialNum):Theserialnumberoftheterminalisim-portanttoactivatethesoftwareandtoliaisewithFingerTecWorldwideinsupportis-sues.TheSerialnumberispastedonthebackoftheterminalbutincasethestickerisdamaged,thisiswhereyoucanretrievetheserialnumber.

Manufacturer:Getthenameofthemanufactureroftheterminalhere.

Device Name: All models have different names. If you don’t know the name of theterminalthatyouarehaving,getithere.

Algorithm Version: FingerTec Worldwide has already released a few algorithm ver-sions into the market since the year 2000. New algorithm version comes with someimprovements.Thisiswhereyoucanfindterminal’salgorithmversion.

FirmwareVersion:Supportsometimesrequirefirmwareversiontoresolvesomesup-portissues.Theversionanddateoftheversionisreleasedisprovidedhere.Forexam-ple:Ver6.20Aug192009

ViewMAC:Thisfeatureisasecurityfeatureoftheproducts.LinkingSoftwaretotheter-minalrequiringthecorrectMACaddress.WithoutavailabilityofMACaddress,softwarewillnotbeactivatedcorrectly.AllproductsaresuppliedwiththecorrectMACaddresstoeasecommunication.Thisisalsotohinderpeoplefromusingsoftwarewithadif-ferenthardwarebrand.AnexampleofaMACaddressis00:0A:5DF1BE57.Menu>SysInfo>DevInfo>ViewMAC

MCUVersion:AnMCUistheMainControllerUnitfortheterminals.VersionoftheMCUdetermines the featuresand functions the terminalcarries. To check the MCU Version: Menu > Sys Info > Dev Info > MCU Version

LogInformation(LogOpt)Aterminalcanonlyretaincertainamountofinformationbeforetheterminalbecomesfullandstopsacceptinganymoredata.Tomaintaintheperformanceofaterminal,youcansetanalarmtoalertyouwhenthedatareachesacertainwarninglevel.

AlArM sUPErlOgToinstructterminaltoalertuserifthetransactionstorageforadministratorloginislessthanasconfigured.Defaultvalueis99.

AlArM ATTlOgToinstructterminaltoalertuserifthetransactionstorageis lessthanasconfigured.Defaultvalueis99

rEChECK MINToinstructterminaltoupdateclockingtimesofallusers inatimeinterval.Default is10mins.

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6•DATA

Everytimeanenrollmentisperformedoraveri-ficationisdone,atransactionlogiscreatedandstoredinsidetheterminal.Thedatacontainscre-atedterminalID,date,time,userIDandtransac-tionactivity.Forexample,0105021009000000000010000:Code

Theselogsneedtobemanagedtomaintaintheeffectivenessoftheterminal.Itisrecommendedto do the housekeeping of data from the soft-warebutthereare5functionsavailableinDataicontoenableyoutomanagedatainthetermi-nals

DeletingTransactionLogsDelete Attendance Logs: The fingerprint terminal stores every transaction logs of itsuser.Onceauserisenrolledandverified,thelogswillbekeptintheterminal.Sometimeshousekeepingneedstobedonetosustaintheterminal’sperformance.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,allattendancelogswillbelost.PressMenu>Options>SystemOpt>AdvOption>DelAttlogs>OK>Delete?OK

DeletingAllDataClearAllData:ThefingerprintterminalcontainsalluserdataincludingUserID,verifica-tionmethods,fingerprinttemplates,logs,etc.Thisoperationallowsdeletionofalldataintheterminal.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,alldatawillbelost.PressMenu>Options>SystemOpt>AdvOption>ClearAllData>OK>Delete?OK

ManagingUserPrivilegesClearAdminPrivilege:Toaccesssystemmenu,itisrecommendedtoenrolladministra-tortothesystem.Onceadministratorisenrolled,everytimesomeonepressestheMenubutton,AdminAffirmmessagewillbedisplayed.ClearAdminPrivilegeoperationallowsthecurrentadministratortoclearallhis/herdatatomakewayforthenewadministra-tor’sdata.Oncetheoperationiscompleted,systemmenuisaccessiblebyallusers.PressMenu>Options>SystemOpt>AdvOption>ClrAdminPri>OK>Continue?>OK

ResettingtoFactorySettingsResetOption:Thisfeatureistorestoreallsettingsintheterminaltoreturntotheoriginalfactorysettings.YouhavetobecertainbeforeconductingthisoperationbecauseoncetheOKbuttonispressedtheterminalwillberesetautomatically.PressMenu>Options>SystemOpt>AdvOption>ResetOpts>OK.Pleaseredoallthesettingstosuittoyourcompany’srequirements.PressMenu>Dataicon>RestoretoFactorySettings>Confir-mationisrequired(Yes/No)

dEsCrIPTION COdE

TerminalID 01

Date(ddmmyy) 050210

Time(hhmm) 0900

UserID 000000001

TransactionCode 00

TerminalActivity 00

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7•USB

UnderstandingtheNeedforUSBFlashDiskCommunicationbetweentheterminalandaPCisveryimportanttouploadanddown-loadtransactiondatafortimeattendanceanddooraccessreports.TheterminaloffersafewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimesthere are scenarios that require USB (Universal Serial Bus) connectivity. USB can con-necttotheterminalwithacomputerfordownloadanduploadofuserinformationandtransactionlogs.Intheterminal,theUSBFlashDiskfunctionisknownasPenDriveMan-agement.

TypeofUSBTherearevarioustypesofUSBavailableinthemarket.TheterminalcanonlyworkwithUSB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)TodeterminethetypeofUSBcompatiblebyFingerTecterminal,pleaserefertothislinkhttp://www.fingertec.com/newsletter/HL_74.html

DownloadingAttendanceLogsTodownloadattendancelogsfromtheterminaltothecomputer:PressMenu>Pen-DriveMng>DwnLoadAttLog>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.Afterdownloadprocessiscomplete,ejectUSBFlaskDiskfromtheter-minalandconnectittoyourPCthathasbeeninstalledwiththesoftware.UploadthedatafromtheUSBintosoftwareforfurtherprocessing.

DownloadingUserDataEnrollmentofusermustbedoneattheterminal.Duringenrollment,userdatasuchasnameanduserIDareentered.Tosyncthedatabetweentheterminalandcomputer:PressMenu>PenDriveMng>DwnLoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingUserDatafromUSBtoTerminalWhileadministratorcaninputuserdatafromtheterminal,therestoftheusersinforma-tioniscompletedinthesoftware.GetthelatestupdatesofuserinformationfromthesoftwaretotheterminalbyusingaUSBFlashDisk.PressMenu>PenDriveMng>Up-LoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingShortMessagesSometheterminalscandisplayashortmessagingsystemontheLCD.TheSMScanbeprivateorpublic.ToassignsmstoanindividualorallstaffusingUSB:PressMenu>PenDriveMng>UploadSMS>InserttheUSBFlashDisktoproceed

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8•RFIDCARDFUNCTION

Thefingerprintterminalsareversatileanditcanacceptcardverifications.Thischap-tercovers theRadioFrequency IdentificationorbetterknownasRFIDsystem.TheterminalsacceptRFIDcardwithspecificationsof64-bit,125kHz.

EnrollmentofRFIDCardRFIDcanbeenrolledalone,withfingerprintorwithpassword.EachRFIDcardcomeswithauniqueIDandtheterminalswillreadfromthenumbersandmatchitwiththecard.

EnrollmentofRFID iseasy.PressMenu>UserManage>EnrollUser/Admin>RegRFID>OK>Doyouwanttodonewenrollment?>OK>InserttheuserID>OK>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberontheLCDalongwiththeUserID>OK>TheterminalwilldisplayUserID-CmeaningthattheIDisenrolledwithcard>OK(Save)

DeletingRFIDCardRFIDcardcanbeusedagainandagainbuttheinformationinthecardmustbede-letedfirstbeforeinsertingnewinformation.

PressMenu>UserManage>Delete> InputtheUser IDandwavethecardattheinductionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>TheterminalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

ChangingCardIDPressMenu>UserManage>EnrollUser/Admin>RegRFID>ESC>ChangeCardID>KeyinOriginalID>OK>Wavenewcard>OK(Save)

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9•HIDCARDFUNCTION

TheterminalsacceptHIDcardwithspecificationsof1325,26-bit,125kHz.TheProxIIcardssupport26-bitanditcomeswithuniqueprogramminginformationintoitscon-tents,whichincludecardreadingbits,cardnumberrange,facilitycode,sitecode,etc.HIDcardsalsoappliesencryptiontothecontentsothecardtomaintainhighlevelofsecurityandtoeliminateduplications.

RegisteringHIDCardRegistrationofHIDcardissimilartoregistrationofnormalRFIDcards.PressMenu>UserManage>EnrollUser/Admin>RegRFID>Doyouwanttodonewenrollment?>InsertuserID>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberalongwiththeuserIDontheLCD>TheterminalwilldisplayUserID-CindicatingthattheuserIDhasbeenenrolledwithcard>OK(Save)

DeletingHIDCardHIDcardcanbeusedagainandagainbuttheinformationinthecardmustbedeletedfirstbeforeinsertingnewinformation.

PressMenu>UserManage>Delete>InputtheUserIDandwavethecardatthein-ductionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>Thetermi-nalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

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10•AUTOTEST

WhoshoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Thereare6testsavailableintheAutoTestpageandonlytheadministratorisallowedtoperformthetest.Beforerunninganytests,kindlycontactyourresellerforadviceoryoucouldemailsupport@fingertec.com.

RunAllTestsAtOnceTheAutoTestcontains6testsandtorunallofthematonce,PressMenu>Options>AutoTest>RunAllTest>OK>“PlskeepPwrOn”messagewillbedisplayed>Thetermi-nalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0,toindicatethelevelofbreakdownintheterminal.

FLASHTestPressMenu>Options>AutoTest>FLASHtest>OK>“PlskeepPwrOn”messagewillbedisplayed>TheterminalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0

LCDTestPressMenu>Options>AutoTest>LCDtest>OK>Thescreenwilldisplaylinesof‘W’.AnymissingWsorjaggedWindicatesLCDerror.Escapetoreturntothepreviouspage

VoiceTestPressMenu>Options>AutoTest>Voicetest>OK>TheLCDwilldisplayforexample:“PlayVoice1”andyouwillhearthemessageforthat.PressOKtolistentothenextvoice.Anyerrorindictesthatsomethingiswrongwiththespeaker.

FPReader(This feature is NOT available in TimeLine 100 model.)

PressMenu>Options>AutoTest>FPReader>OK>Ifyourfingerprintsensorisnotingoodcondition,youwillsee“OK!”

KeyTestPressMenu>Options>AutoTest>KeyTest>OK>PressanykeyandlookattheLCDdisplay.IfthekeymatchesthedescriptionontheLCD,thekeypadisingoodcondition

RTCTestPressMenu>Options>AutoTest>RTCtest>OK>IftheRTCbatteryisstillworking,thetestwillpromptan“OK!”

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TROUBLESHOOTING

“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalsandthecom-putersarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.Fin-gerTecoffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter3:Connection-SyncingTerminal,page14tofurtherunderstandthetopic.

“AdminAffirm”AppearsYouarenotanadministratorofthisterminal.OnlyanauthorizedadministratorofthesystemisallowedtoaccesstheMenu.AnyattemptofnormalusertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratorhasre-signedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheterminal.

TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenlightindi-catesthatterminalisonstandbymode.Redblinkinglightmaysignalaproblemintheterminal.Chargeyourterminals fora fewhourstoavoidthered light fromblinking.Consultyourresellerfortechnicaladvice.

RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem

Haveyouregisteredthecardtotheterminal?

Thecardmustberegisteredtotheterminalbeforetheterminalcouldreadtheinforma-tioninthecard.Refertochapter8User,page29forcardenrollment.

HaveyouassignedtheuserIDtotheverificationgroupthatsupportsRFIDcard?

WithoutsettingtheterminalthatyouareunderagroupthatsupportsRFIDcard,theFingerTecterminalwouldn’treadyourcard.

NoSoundAfewthingscouldcausethisproblem:

Theterminalvoicemodeissilent:Perhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter5System,page22underVoicetorectify.

Speaker isdamaged:Onceyouhaverectifiedthevoicemodeandtheproblemper-sists,proceedtotestthevoice.GotoChapter11AutoTest,page34todothetest.Ifnovoiceemitted,contactyourlocalresellerforsupport.

Formoretroubleshooting,gotohttp://user.fingertec.com

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