div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imageimg data-url=timeline-of-cultural-change-from-customer-service-to-relationshipshtmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: Timeline of Cultural Change from Customer Service to Relationships loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader030vdocumentinreader030viewer202203250255bac1edbb61eb1d2e8b463chtml5thumbnails1jpg width=140 height=200 divpIT DEPARTMENT TIMELINEpdiv