Tips and Tricks in Sundial

http://calendar.stanford.eduhttp://sundial.stanford.edu

May 2005

Overview of the Sundial Website

Quick Start Guide:http://calendar.stanford.edu/sundial-quickstart.html

Frequently Asked Questions: http://calendar.stanford.edu/sundial-faq.html

Troubleshooting:http://calendar.stanford.edu/sundial-troubleshooting.html

Tips and Techniques:http://calendar.stanford.edu/sundial-tips.html

Palm Synching:http://calendar.stanford.edu/1st-palm-sync.html

Requesting Groups and Resources :http://calendar.stanford.edu/sundial-naming-conv.html

Sundial vs. Meeting Maker: http://calendar.stanford.edu/sundial-vs-meetingmaker.html

This handout accompanies classroom instruction provided by the ITSS Technology Training Services group at Stanford University.While it is not intended as a stand-alone tutorial, it may be helpful

for review of materials taught in the course.

Quick Start Guide:http://calendar.stanford.edu/sundial-quickstart.html

Signing In Setting Access Rights

Scheduling (allowing others to invite you to meetings) Viewing (allowing others to view your entries) Designate (allowing others to act on your behalf)

Creating and Responding to Meetings For yourself or as a designate Inviting other users Inviting Resources (conference rooms, projectors, etc.) Creating Repeating Meetings Using the Suggest Date/Time function

Groups Creating a group Creating a group meeting

Printing Other Sundial features

Daily Notes Day Events Tasks

Searching in Sundial Accessing Sundial on the web: http://sundial.stanford.edu

Frequently Asked Questions:http://calendar.stanford.edu/sundial-faq.html

Access Rights How do I set viewing rights for someone? How do I set a designate? Why can't people invite me to meetings?

Using Sundial How do I get a Sundial account? The Off-Line Agenda How do I work as a designate? How do I act as a designate for someone else? Why don't my searches show everyone? How can I let other users access my address book? How do I manage Resources? Can I hide information for just one meeting? Can I make the details of a meeting available to just one person? How do I reset my Off-Line password? Why can't I find someone in Sundial? Why does Sundial keep asking for my (Off-Line) password? Why can't I import vCalendar/iCalendar data files? How can I schedule a repeating meeting with no end date?

Frequently Asked Questions (cont.):http://calendar.stanford.edu/sundial-faq.html

Connecting to and Accessing Sundial How do I access my Sundial agenda from the Web? What's the difference between the desktop and web clients? Why can't I access Sundial off-campus via the desktop client? Why do I keep losing my connection to Sundial server? What do I do if I can't connect to Sundial when I have VPN running?

Options and Preferences How do I get "refused" (Red) meetings off of my calendar? Why doesn't Sundial remember my window layouts? How do I disable the In-Tray window? Why don't I receive meeting notifications via email?

Sundial on the Web Why can't I access the file attached to my meeting?

Synching and Palm Questions How is the "Date Range" used in Oracle sync date book conduit? Why can't I synch my palm to Palm Desktop or Meeting Maker any more? Why doesn't my Sundial address book synch to palm on Mac? How do I synch my palm to Sundial? Why can't I choose which conduits get installed?

Other Questions I recently upgraded my Mac to Panther, why doesn't Sundial work any more?

Error message: "Module:<SignInController.cpp>, Label: 1300, Service error:#0x1a602".

Error message: "The server could not be reached, make sure you have entered the name properly".

Error message: "The connection to your host has been lost. This session will be terminated.

Cannot log on to Sundial. The desk top application keeps asking for a password and there is no place to enter it.

When I try to open another agenda even if I have access rights to it, the agenda screen is blank.

When looking up someone elses calendar in Sundial, it shows that he is available but when I talk to his admin, her calendar shows he is booked. They don't match and we did refresh our screens.

After installing Sundial, error message says that there is no connection to the server. When you sync Sundial with a PDA, your meetings on your PDA come through as +

and + -. This means the meeting is confirmed or partially confirmed. Is there any way to turn that off so it does not show up on the PDA?

I must enter my password to retrieve Sundial on my desktop. Error message: "You do not have the right to invite the following people and/or

resource". Error message:"The currently off-line agenda belongs to someone else. Please select

another location for your off-line agenda." Mac OS X with Safari: Can login to Sundial, but cannot create meetings or other

events. Error message: "Incorrect password".

Troubleshooting:http://calendar.stanford.edu/sundial-troubleshooting.html

Searching for Group Schedule Calendars Using Group Schedule Calendars Searching for Resource Calendars Using Resource Calendars

Additional tips: Refreshing the calendar: Ctrl+R (Command+R)

Enabling Automatic Sign-in:Tools>Manage Connections>Enable Automatic Sign-in

Tips and Techniques:http://calendar.stanford.edu/sundial-tips.html

Windows Palm users: http://calendar.stanford.edu/sundial-palm-windows-instructions.html

Windows Pocket PC users: http://calendar.stanford.edu/sundial-pocketpc-instructions.html

Macintosh Palm users: http://calendar.stanford.edu/sundial-palm-macosx-instructions.html

Palm Sync Matrix (troubleshooting Palm issues)

Palm Synching:http://calendar.stanford.edu/1st-palm-sync.html

Tips for using Group and Resource calendars

How should people use group calendars?

How should people reserve resources?

Naming Conventions for Resource calendars

Naming Conventions for Group Calendars

Requesting Groups and Resources:http://calendar.stanford.edu/sundial-naming-conv.html

Sundial vs. Meeting Maker:http://calendar.stanford.edu/sundial-vs-meetingmaker.html

Meeting Maker Calendar Messages Proxy Activity Banner To-do Preference Private Flexible Publishable User defined contact list User defined groups Address Book

Sundial Agenda In-tray Designate Meeting Daily Note Task Option Personal (No Sundial equivalent) Public Address Book Private Group Private Group