title_page_pg€¦ · web viewcornerstone edge integrate enables organizations to quickly and...

145
Edge Integrations May 2020

Upload: others

Post on 06-Jun-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

 

 

 

 

 

 

 

Edge Integrations May 2020

Page 2: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Table of Contents

    i

Page 3: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integrations Overview

    1

Page 4: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Configuration and Settings

    2

Page 5: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Cornerstone Edge Integrate OverviewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes recruiting tools, such as Broadbean and Multiposting, learning tools, such as WebEx and GoToMeeting, and social tools, such as Facebook and Twitter.

Cornerstone Edge Integrate has two components:

o Marketplace - The Marketplace service enables administrators to conveniently browse and discover all available integrations and purchase or try the desired integrations.

o Integrations - Once an integration is purchased or enabled in a non-Production test portal, the Integrations service enables administrators to configure, enable, and disable their integrations. This greatly simplifies the implementation process by reducing implementation times and enabling administrators to enable and configure the integrations.

Available IntegrationsSeveral types of integrations are available for the Cornerstone system:

o Edge Ready integrations can be purchased, installed, and configured by administrators within Edge Integrate. On the Marketplace page, integrations that are Edge Ready have the Edge icon displayed next to their name.

o Connectors allow you to build workflow-based integrations with Cornerstone.o Vendor Built integrations are generally available integrations created by external

vendors.o Data Feed integrations represent standard inbound and outbound feeds which allow

organizations to integrate with Cornerstone using flat files on a predefined schedule. These feeds can be installed and configured through Edge.

    3

Page 6: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Workflow

Use Cases1. Michael is an administrator at Acme Corp. He accesses the Marketplace from his Pilot

portal to view which integrations are available. 2. Michael notices that an integration is available for a third-party tool that Acme Corp

currently uses. He views the details of the integration and realized that this integration will add extremely valuable functionality to his Cornerstone portal.

3. Michael decides to enable a free 30-day trial of the integration in the Pilot portal. He accesses the Integrations page and quickly configures and enables the integration.

4. After a week of using the integration in non-production environments, Michael decides that this integration is valuable to Acme Corp. He accesses the Marketplace from his Production portal and quickly purchases the integration.

5. Michael accesses the Integrations page and configures the integration by choosing to copy the configuration settings from the Pilot portal.

6. After configuring the integration, Michael enables the integration, and it is automatically available in his production portal.

ConsiderationsIn order to support the use of Edge Integrate, a new user is added to the system in the Cornerstone Administrator security role. The Username and User ID for this user is edgeuser, and this user is available when searching users from the Admin > Users page. In order for the Edge Integrate service to function properly, this user must remain active.

The Marketplace displays all available integrations, including integrations that are associated with Cornerstone modules that the organization may not have purchased.

Administrators can initiate a 30-day trial period for an integration in all non-production environments.

    4

Page 7: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o During a trial period, the integration can only be enabled in non-production environments.

o Only one trial period is permitted for each integration.o Trial periods cannot be extended.o At the end of the trial period, the functionality is disabled until the integration is

purchased.

When a free trial is initiated or when an integration is purchased, the integrations must be configured and enabled before the functionality is available within the portal. Even though an integration may be installed in multiple environments, the integration must be configured and enabled in each environment in order for the functionality to be available in the environment.

All integration fees are charged annually.

ImplementationEdge Integrate is only available for organizations whose portals are supported by Cornerstone. For these portals, Edge Integrate is automatically enabled. For organizations that are supported by a Cornerstone reseller, Edge Integrate is disabled and it is not available.

Upon release, the Edge Marketplace - Manage and Edge Integrations - Manage permissions are automatically added to the default System Administrator role.

For organizations that have a previous integration that is now offered as an Edge Ready integration, such as WebEx or Adobe Connect, the integration appears as Purchased in the Marketplace, and administrators can update the integration settings via Integrations. When the organization's contract ends, the organization must accept the new recurring fee for the integration in order to continue using it.

Glossaryo Marketplace (Edge) - The Marketplace service enables administrators to conveniently

browse and discover all available integrations and purchase or try the desired integrations.

o Integrations (Edge) - Once an integration is purchased or enabled in a non-Production test portal, the Integrations service enables administrators to configure, enable, and disable their integrations. This greatly simplifies the implementation process by reducing implementation times and enabling administrators to enable and configure the integrations.

SecurityThe following permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

    5

Page 8: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    6

Page 9: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integration - ConfigureOnce an integration is purchased or enabled in a non-Production test portal, the Integrations service enables administrators to configure, enable, and disable their integrations. This greatly simplifies the implementation process by reducing implementation times and enabling administrators to enable and configure the integrations.

To configure an Edge integration, go to ADMIN > TOOLS > EDGE > INTEGRATIONS. Then from the Integrations page, select the CONFIGURE button to the right of the appropriate Edge integration.

When using any of the Edge services, such as Marketplace or Integrations, administrators can navigate between the services by clicking the Menu icon in the upper-right corner of the page and selecting the desired service:

o Marketplace - See Marketplace - Browse Edge Integrations.o Integrations - See Integrations - Configure My Edge Integrations on page 9 for

additional information.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Setup InstructionsThe Setup Instruction section contains detailed information regarding how to configure the integration.

To view the setup instructions, click the Setup Instructions link. The section expands to display the instructions.

Configuration SettingsComplete all of the fields to configure the integration. For information on the configuration fields, click the Setup Instructions link.

Important: The configuration settings only apply to the current portal. If the integration is used in multiple portals, then the integration must be configured and enabled in each portal. The current portal type is displayed at the top of the page.

    7

Page 10: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Save SettingsAfter completing the configuration fields or copying the configuration settings from another environment, click the SAVE SETTINGS button at the bottom of the page to save any changes to the settings.

Important: After saving the configuration settings, the integration must be enabled on the Integrations page before the functionality is available in the portal. See Integrations - Configure My Edge Integrations on page 9 for additional information.

    8

Page 11: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Integrations - Configure My Edge IntegrationsOnce an integration is purchased or enabled in a non-Production test portal, the Integrations service enables administrators to configure, enable, and disable their integrations. This greatly simplifies the implementation process by reducing implementation times and enabling administrators to enable and configure the integrations.

To configure and enable the Edge integrations that have been purchased for your portal, go to ADMIN > TOOLS > EDGE > INTEGRATIONS. The Integrations page opens in a new browser tab.

When using any of the Edge services, such as Marketplace or Integrations, administrators can navigate between the services by clicking the Menu icon in the upper-right corner of the page and selecting the desired service:

o Marketplace - See Marketplace - Browse Edge Integrations.o Integrations - See Integrations - Configure My Edge Integrations on page 9 for

additional information.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Available IntegrationsThe Integrations page displays all of the integrations that have been purchased or are within a trial period.

To the right of the My Integrations tab, the portal type is displayed. The portal type determines which integrations are available:

o Production Environment - When accessing Integrations from a Production portal, administrators can configure and enable Edge integrations that have been purchased from the Marketplace.

o Non-production Environment - When accessing Integrations from a non-production environment, such as a Pilot or Stage portal, administrators can configure and enable Edge integrations that have been purchased or integrations that they have installed at no cost for testing purposes.

    9

Page 12: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Prior to configuring an integration for Production portals, the integration must be purchased. For other non-Production portals, the integration can be installed for no cost and configured for testing purposes. This is done from the Marketplace. See Marketplace - Browse Edge Integrations.

ConfigureIf an Edge integration has configuration settings, then the integration cannot be enabled until it is configured. In addition, the option to enable or disable the configuration is only available after the integration is configured.

To configure an integration, select the CONFIGURE button. See Edge Integration - Configure on page 7 for additional information.

Edit ConfigurationAfter an integration is configured, the CONFIGURE button is hidden and an Enable/Disable toggle switch is available.

To edit the configuration settings for an integration that has already been configured, select the integration title. This opens the Configuration page. See Edge Integration - Configure on page 7 for additional information.

Enable or DisableAn Edge integration can be enabled or disabled from the Integrations page in the following scenarios:

o The integration has already been configured. After an integration is configured, the CONFIGURE button is hidden and an Enable/Disable toggle switch is available.

o The integration does not have configuration settings.

If an integration has configuration settings, then the Enable/Disable toggle switch is not available until the integration is configured.

To enable or disable an integration for the current portal, select the toggle switch to the right of the integration. Note: Enabling or disabling an integration only impacts the current portal. If the integration should be enabled or disabled in all portals, than this must be done separately within each portal. The current portal type is displayed at the top of the page.

o Enabled - The integration is enabled when the slider is positioned on the right side of the toggle switch.

o Disabled - The integration is disabled when the slider is positioned on the left side of the toggle switch.

    10

Page 13: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    11

Page 14: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Functionality

    12

Page 15: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integrate - Activity LogOn the Settings tab for each Edge integration, administrators can access the Activity section, which provides modification history information for both the integration's Settings Tab and Manage Users tab.

To access the Settings tab for an integration, go to ADMIN > TOOLS > EDGE and click the Integrations link. Then, click on an integration and click on either the integration's Settings tab or the Manage Users tab.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    13

Page 16: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

ActivityTo view the modification history and activity for the integration, click the Activity drop-down which displays under the available settings options. All previous activity related to the enhancement settings will be expanded. Each instance of modification displays with the following information:

    14

Page 17: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Name - This field displays the name of the administrator who made the modification to the settings or users of the integration.

o Changed Setting - This field displays the setting or user information that was changed . If applicable, the original value of the setting displays along with the new value of the setting.

o Date and Time - This fields the date and time at which the modifications were saved to the integration.

If needed, click the SHOW MORE button to load additional modification history information to the Activity section.

    15

Page 18: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integrate - Manage UsersUser mapping for Edge integrations is managed from a separate tab on the Edge Integrate page. On the Manage Users tab, administrators can add new users and modify the information for existing users.

To access the Manage Users tab, go to ADMIN > TOOLS > EDGE and click on an integration which supports user mapping. Click the Manage Users tab.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    16

Page 19: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Manage Users TabThe Manage Users tab of the Edge Integrate portal allows you to map users to an integration. From this page, administrators can view, modify, and delete existing users, and they can also add new users and save any setting modifications.

Setup InstructionsDifferent enhancements require different user setup procedures. For detailed instructions on adding users to a specific enhancement, click the Setup Instructions link on the Manage Users tab.

Add New UserAdministrators can add new users to the integration from the Manage Users page. Users must have an account with the integration software and also be added to the integration from the Manage Users page in order to use that integration's functionality in the system.

The ADD NEW USER button in the bottom right corner of the Manage Users page allows you to add a new user to the integration after supplying all the required information for the user.

For more information about configuring users for specific enhancements, click the Setup Instructions link on the Manage Users tab for the enhancement.

 

Save SettingsTo save the settings made to the Manage Users page, click the SAVE SETTINGS button.

    17

Page 20: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integrate - Transaction HistoryThe Transaction History tab shows transaction history information for all purchases and trials of the integration.

To access the Purchase History tab, go to ADMIN > TOOLS > EDGE > INTEGRATIONS. Click on an integration, then click on the Purchase History tab for the integration.

Transaction HistoryThe Transaction History tab allows administrators to view each instance that a specific integration was purchased and trialed. Transactions display chronologically and may be downloaded by clicking the Download link.

The purchase history table includes the following fields:

o Order # - This column shows the unique, auto-generated alphanumeric code used to identify the transaction, if the transaction was a purchase. If the transaction was a trial download, this column displays the word, “Trial.” The order number is clickable and allows the administrator to download the Record of Order document for that transaction. Note: The Record of Order is a new document with this enhancement. See the Record of Order section below for more information.

o Product - This column displays the name of the integration purchased.o Price - This column shows the amount paid for the integration.o Term - This column shows the amount of time for which the integration is active for the

purchaser, per the terms of the purchase.o Purchase By - This column displays the name, phone number, and email address of the

purchaser, as provided by the purchaser in the Company Contact Information section of the checkout process.

o Purchase Date - This column displays the date the transaction occurred.o Billing Address - This column displays the purchaser’s billing address, as provided by

the purchaser in the Billing Information section of the checkout process.

    18

Page 21: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Download - This column provides a Download link which allows administrators to download the Record of Order document for each transaction.

Record of Order The Record of Order document includes the following information:

o Order Numbero Order Dateo Terms and Conditionso Integration Prerequisite Informationo Integration Nameo Price of Integrationo Currency of Priceo Portal Nameo First and Last Name of Purchasero Billing Contact Nameo Billing Addresso Billing Email Addresso Billing Phone Number

    19

Page 22: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integration - PurchaseThe Marketplace service enables administrators to conveniently browse and discover all available integrations and purchase or try the desired integrations.

When accessing Marketplace from a Production portal, administrators have the option to purchase an Edge Ready integration. Once the Edge Ready integration is purchased, administrators must then configure and enable the integration from the Integrations configuration center.

To purchase an Edge Ready integration, go to ADMIN > TOOLS > EDGE > MARKETPLACE. From the Marketplace page, select the appropriate Edge integration. Then, from the Integration Details page, select the PURCHASE button. This button is only available when accessing Marketplace from a production portal and when viewing an Edge Ready integration that has not already been purchased.

Note: The Purchase option is displayed and administrators must complete the Purchase process even if there is no cost associated with the integration. This is because the Purchase action enables the integration to be configured and enabled in the Integrations configuration center.

When using any of the Edge services, such as Marketplace or Integrations, administrators can navigate between the services by clicking the Menu icon in the upper-right corner of the page and selecting the desired service:

o Marketplace - See Marketplace - Browse Edge Integrations.o Integrations - See Integrations - Configure My Edge Integrations on page 9 for

additional information.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Several types of integrations are available for the Cornerstone system:

o Edge Ready integrations can be purchased, installed, and configured by administrators within Edge Integrate. On the Marketplace page, integrations that are Edge Ready have the Edge icon displayed next to their name.

o Connectors allow you to build workflow-based integrations with Cornerstone.o Vendor Built integrations are generally available integrations created by external

vendors.

    20

Page 23: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Data Feed integrations represent standard inbound and outbound feeds which allow organizations to integrate with Cornerstone using flat files on a predefined schedule. These feeds can be installed and configured through Edge.

Purchase Edge Ready IntegrationWhen the PURCHASE button is selected, the purchase process is initiated. This process is separated into three steps:

1. Billing - On this page, enter information about the billing contact and address for the purchase.

2. Company - On this page, enter the address for your organization's headquarters.3. Confirm - On this page, review the information that has been entered and confirm the

purchase.

Once the purchase is confirmed, Cornerstone will send a purchase order to the specified billing contact to complete the transaction. However, the integration is immediately available to be configured and enabled.

PrerequisitesOn the Confirm page, this section displays the components that are required for using the integration. An integration should not be purchased unless all of the prerequisites are satisfied.

Terms and ConditionsOn the Confirm page, this section displays the terms and conditions for the integration purchase.

Select the Acknowledgment option to agree to the terms and conditions of the purchase.

Purchase/Not Now/BackOn the Confirm page, the following options are available:

o PURCHASE - An integration should not be purchased unless all of the prerequisites are satisfied. Select this option to submit the purchase order. The Acknowledgment option must be selected before selecting this button. A purchased integration is automatically installed in all environments. However, the integration must be configured and enabled within each portal before the functionality is available within the portal. After purchasing the integration, a Confirmation pop-up opens with the following options:o CONFIGURE NOW - Select this option to navigate to the Integrations page in

order to configure and enable the integration. See Integrations - Configure My Edge Integrations on page 9 for additional information.

o LATER - Select this option to return to the Marketplace page without configuring the integration. See Marketplace - Browse Edge Integrations.

    21

Page 24: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o NOT NOW - Select this option to cancel the purchase and return to the Marketplace page. See Marketplace - Browse Edge Integrations.

o BACK - Select this option to return to the previous page of the Purchase process.

    22

Page 25: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    23

Page 26: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge Integration - Try it FreeThe Marketplace service enables administrators to conveniently browse and discover all available integrations and purchase or try the desired integrations.

When accessing Marketplace from a non-production environment, such as a Pilot or Stage portal, administrators can enable the integration in their non-Production portal for no cost, for testing purposes. To enable an integration with a cost in Production portals, the integration must be purchased. The integration must be configured and enabled in each environment from the Integrations configuration center.

To enable a an Edge Ready integration in a non-Production portal for no cost, go to ADMIN > TOOLS > EDGE > MARKETPLACE. From the Marketplace page, select the appropriate Edge integration. Then, from the Integration Details page, select the INSTALL button.

When using any of the Edge services, such as Marketplace or Integrations, administrators can navigate between the services by clicking the Menu icon in the upper-right corner of the page and selecting the desired service:

o Marketplace - See Marketplace - Browse Edge Integrations.o Integrations - See Integrations - Configure My Edge Integrations on page 9 for

additional information.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Several types of integrations are available for the Cornerstone system:

o Edge Ready integrations can be purchased, installed, and configured by administrators within Edge Integrate. On the Marketplace page, integrations that are Edge Ready have the Edge icon displayed next to their name.

o Connectors allow you to build workflow-based integrations with Cornerstone.o Vendor Built integrations are generally available integrations created by external

vendors.o Data Feed integrations represent standard inbound and outbound feeds which allow

organizations to integrate with Cornerstone using flat files on a predefined schedule. These feeds can be installed and configured through Edge.

    24

Page 27: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Install Integration in Pilot, Stage, or DemoAfter clicking the INSTALL button on the integration page, read the terms and conditions of the no-cost trial and check the acknowledgment box. Then, click the INSTALL button at the bottom of the page. The integration will be installed at no cost for use with your Pilot, Stage, and Demo portals. You can configure the integration by clicking the CONFIGURE NOW button in the confirmation pop-up.

After configuration, your organization can test the integration and determine whether it will meet the organization's needs, with no time constraints. If the integration is suitable for your organization, it can be purchased for use with your Production portal.

 

 

 

 

 

 

    25

Page 28: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

 

Edge Integrations May 2020

    26

Page 29: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Table of ContentsEdge Integrations Overview................................................................................................................................ 1

Configuration and Settings............................................................................................................................... 2

Cornerstone Edge Integrate Overview.........................................................................................................3

Edge Integration - Configure........................................................................................................................ 7

Integrations - Configure My Edge Integrations.............................................................................................9

Functionality................................................................................................................................................... 12

Edge Integrate - Activity Log......................................................................................................................13

Edge Integrate - Manage Users.................................................................................................................16

Edge Integrate - Transaction History..........................................................................................................18

Edge Integration - Purchase.......................................................................................................................20

Edge Integration - Try it Free..................................................................................................................... 24

Core Integrations Overview........................................................................................................................28

Adobe Connect Meeting Room Integration................................................................................................47

Coursera Integration.................................................................................................................................. 48

eDX Integration.......................................................................................................................................... 57

First Advantage Integration........................................................................................................................ 66

Learning on Workplace by Facebook Integration.......................................................................................67

LinkedIn Learning Integration..................................................................................................................... 78

PayPal Payment Gateway..........................................................................................................................85

Workday................................................................................................................................................... 114

Zoom Integration...................................................................................................................................... 120

    27

Page 30: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Core Integrations Overview

    28

Page 31: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

ADP Workforce Now (WFN) Core Data Inbound IntegrationFor organizations using ADP Workforce Now (WFN) as their system of record for Human Resources data, the Core Data Inbound Integration is a solution that allows management of employee and organizational unit (OU) data in Cornerstone when there are changes to employee and OU records in ADP WFN. This integration, which previously existed outside of Edge, is now hosted in Edge for a simple enablement experience that organizations can configure and manage. This integration is API based and no longer require flat files.

Considerationso Data is only sent from ADP to Cornerstone. User record data and OU data is not sent

from Cornerstone to ADP if users or OUs are updated or added in Cornerstone.o Only standard fields are sent from ADP to Cornerstone. Custom fields are currently not

supported.o Timezone data is not sent from ADP to Cornerstone for OUs or users.o If a user in ADP WFN is in multiple organizations with different positions, locations, etc.,

this is not supported by this integration.o If ADP WFN is implemented using multiple organizations and common OU codes, this is

not supported by this integration.

ADP WFN Core Data Integration EnablementTo enable the ADP WFN Core Data integration:

1. Open the ADP Marketplace. Then, search for and purchase the Cornerstone Workforce Now Core Data Sync integration. An email with a subscription token is sent to the administrator.

2. Open the Edge Marketplace (ADMIN > TOOLS > EDGE > MARKETPLACE). Then, search for and enable the ADP Workforce Now Core Data Sync Integration.

3. Activate the integration via Edge Integrate (ADMIN > TOOLS > EDGE > INTEGRATIONS).

4. Configure the integration on the Edge Settings page by entering the following information:A. Subscription Token - Enter the token value that was provided in the ADP purchase

confirmation email.B. Notification Email - Enter the email address to which you want error notifications to

be sent. A best practice is to set up an email distribution list of all administrators who would monitor integration errors.

C. Client ID - This value is automatically populated once the token is provided and verified.

D. Client Secret - This value is automatically populated once the token is provided and verified.

E. DivisionF. Cost Center

    29

Page 32: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

G. User Identifier - Select how the integration identifies users. This can be the user's email address, ADP Associate ID, ADP Position ID, or File Number.

H. Force Full SyncI. Force Delta Sync

Once the integration is enabled, all existing data is automatically synced from ADP WFN to the Cornerstone system. Following the initial sync, administrators can log in to their ADP WFN account and create or edit entities (e.g., Business Unit, Job Title, Department, Location, Pay Grade), and these entities will be created or updated as OUs in the Cornerstone system. Similarly, administrators can create or edit employees, and these employees will be created or updated as users in the Cornerstone system.

If an error occurs when syncing data from ADP WFN to Cornerstone, a notification is sent to the Error Notification Email that is configured for the integration.

ImplementationThe ADP Workforce Now Core Data integration is available to try or to purchase via the Edge Marketplace. To access the Edge Marketplace, go to ADMIN > TOOLS > EDGE > MARKETPLACE.

This functionality is available to all organizations. Organizations must also have a ADP Workforce Now account.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Universal Profile - User Record - View Users

Grants ability to view user records in the system. Administrators can view the Modification History page for user records within their constraints. The

Core Administration

    30

Page 33: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

administrator must have additional permissions to view specific fields on the user record. This permission can be constrained by OU, User's OU, User's Self, User Self and Subordinates, and User. This is an administrator permission.

    31

Page 34: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

ADP Workforce Now (WFN) Marketplace SubscriptionsThe ADP Marketplace enables partners, such as Cornerstone to create and publish integrations to which other organizations can subscribe.

With this enhancement, organizations can use subscriptions to purchase Cornerstone/ADP integrations from the ADP Marketplace. For organizations that use ADP Workforce Now (WFN) as a solution for their Human Resources data, the marketplace subscription is a process that allows them to purchase Cornerstone/ADP integrations from the ADP Marketplace, providing a seamless configuration between ADP and Edge Marketplace.

Credentials are securely transferred when an integration is purchased, and the portal is automatically enabled. Organizations can create a subscription and cancel subscriptions. When configuring the integration within ADP Marketplace, administrators are required to enter their Cornerstone portal name so that it can be automatically configured to retrieve the API credentials. Cornerstone will configure URLs that will receive subscription notifications.

ImplementationThis functionality is available to all organizations, and it must be enabled via the Edge Marketplace and ADP Marketplace. Organizations must have an ADP Workforce Now account.

Administrators can subscribe to a Cornerstone/ADP integration by following these steps:

1. Access the ADP Marketplace, and then search for and subscribe to the appropriate Cornerstone/ADP integration.

2. An access token is sent via email to the administrator.3. Access the Edge Marketplace, and then search for and enable to the same

Cornerstone/ADP integration. You must provide the access token to complete the integration setup.

    32

Page 35: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

ADP Workforce Now (WFN) Single Sign-On (SSO)The ADP Workforce Now Single Sign-On integration is available from the Edge Marketplace. This enables organizations to quickly purchase, configure, and enable the integration.

Note: Organizations that have already implemented SSO from ADP to Cornerstone do not need to purchase and enable this integration.

ConfigurationWhen configuring the integration, enter the following information:

o ADP Client ID

ImplementationThe ADP Workforce Now Single Sign-On integration is available to try or to purchase via the Edge Marketplace. To access the Edge Marketplace, go to ADMIN > TOOLS > EDGE > MARKETPLACE.

This integration is available to all organizations. Organizations must have an existing ADP Workforce Now contract. Organizations that have an existing SSO integration from ADP to Cornerstone do not need to install this integration or migrate.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    33

Page 36: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Banner Core Data Inbound Integration (Early Adopter)Cornerstone integrates with the Ellucian Banner platform to provide a seamless process for creating and updating Users and OUs in Cornerstone. Banner will remain the system of record for User and OU data. This API based integration provides an automated data sync to simplify data management and eliminate duplicate data entry.

This functionality is currently an Early Adopter integration.

ImplementationThis integration is available for self-Activation via the Banner Core Data Inbound Integration tile in Edge Marketplace. This integration is for organizations that use Banner HR as a source of HR data. Once the integration is available, please refer to the Banner Core Data Inbound Integration Starter Guide document under the Getting Started tab for details on how to enable the integration in your portal. There is an annual cost of USD $5,000 for this integration.

The following permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    34

Page 37: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

InCommon SSOInCommon provides a secure and privacy-preserving trust fabric for research and higher education organizations and their partners in the United States. This new service allows for a seamless Single Sign On (SSO) integration with higher-ed clients. Organizations need to exchange the Entity ID in InCommon, and the metadata is imported directly for SSO setup. Certificate management for SSO automatically picks up changes when they are published by InCommon Federation.

ImplementationTo enable this functionality via a paid technical project, contact Global Product Support.

    35

Page 38: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Kronos Workforce Ready Core Data Inbound IntegrationCornerstone integrates with Kronos Workforce Ready (WFR) to provide a seamless process for creating and updating users and OUs in Cornerstone. This is achieved through an automated data sync which simplifies data management and eliminates redundant work. With this integration, Kronos WFR remains the system of record for user and OU data. This integration supports standard and custom fields.

ImplementationThis integration is available for self-Activation via the Kronos Workforce Ready Core Data Inbound Integration tile in Edge Marketplace. This integration is for organizations that use Kronos Workforce Ready as a source of HR data. Once the integration is available, please refer to the Kronos Workforce Ready Core Data Inbound Integration Starter Guide document under the Getting Started tab for details on how to enable the integration in your portal. There is no additional cost for this integration.

The following permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    36

Page 39: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

SSO Google OAuthUsers can log in to the system using their Google authentication credentials via Google Open Auth 2.0. This means that Google will act as the identity provider. When the user logs in to the Cornerstone OAuth SSO URL, they will be redirected to the Google server to enter their login credentials. Upon successfully logging in to Google, the user will be granted access to the Cornerstone system.

ImplementationThis functionality requires a Single Sign On (SSO) configuration. To enable this functionality, contact Global Product Support.

    37

Page 40: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Ultimate Software's UltiPro Core Data Inbound IntegrationFor organizations using Ultimate UltiPro as their system of record for Human Resources data, the Core Data Integration is a solution that allows management of employee and organizational unit (OU) data in Cornerstone when there are changes to employee and OU records in UltiPro. This integration, which previously existed outside of Edge, is now hosted in Edge for a simple enablement experience that organizations can configure and manage. This integration is API based and no longer require flat files.

The default language preference that is set in UltiPro is passed to Cornerstone, which is used when a user is created in Cornerstone; if the user's language is later updated in Cornerstone, the default language does not overwrite the user's new language setting. If the UltiPro default language preference is not available or enabled in Cornerstone, then the Cornerstone portal default language is used for the user.

Considerationso Data is only sent from UltiPro to Cornerstone. User record data and Organizational Unit

(OU) data is not sent from Cornerstone to UltiPro if users or OUs are updated or added in Cornerstone.

o OU and user data is synced from UltiPro to Cornerstone nightly. OU data is synced from UltiPro at 3:00 AM PST, and User data is synced at 4:00 AM PST.

o Ultimate's Employee APIs refresh every three hours. As a result, a force sync only syncs all users when the Ultimate API is refreshed with all changes.

o Only standard fields are sent from UltiPro to Cornerstone. Custom fields are currently not supported.

o Timezone data is not sent from UltiPro to Cornerstone for OUs or users. It must be configured as a system property.

o UltiPro implementations that have multiple companies, positions, and locations are not supported by this integration.

o Any existing users and OUs that were created prior to enabling this integration would be updated by UltiPro if they exist in UltiPro.

Ultimate UltiPro Core Data Integration EnablementTo enable the Ultimate UltiPro Core Data integration:

1. Open UltiPro and navigate to the System Account Administration (MENU > SYSTEM CONFIGURATION > SYSTEM ACCOUNT ADMINISTRATION).

2. Select the ADD button to add a new account.

    38

Page 41: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

3. Populate the User name, Password, and E-mail fields. Note: These credentials will be used when configuring the integration within Cornerstone Edge.

4. Then, grant View access for the following Web Service permissions:A. Company Configuration IntegrationB. Employee Export

5. Select the SAVE button to save the service account.6. Navigate to the Display Settings to identify the Organization Levels and their

corresponding Description values. For example, in the below image, Organization Level 1 is configured to be Division, as indicated by the Description field for this Organization Level.

    39

Page 42: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

7. Open the Edge Marketplace (ADMIN > TOOLS > EDGE > MARKETPLACE). Then, search for and purchase the Ultimate UltiPro Core Data Sync Integration.

8. Activate the integration via Edge Integrate (ADMIN > TOOLS > EDGE > INTEGRATIONS).

9. Configure the integration on the Edge Settings page by entering the following information:A. Customer API Key - This is the UltiPro five-character Customer API Key that is

found on the Service Account Administration page.B. Tenant URL - UltiPro service endpoints are comprised of two parts: Tenant URL and

resource path. The Tenant URL will be similar to https://servicet.UltiPro.com, but will vary by customer datacenter and production/test environments. This enables you to specify the correct UltiPro environment (Production, Pilot, Stage) for the data sync.

C. Username - Enter the User name value that was set when creating a service account in UltiPro in step 3.

D. Password - Enter the Password value that was set when creating a service account in UltiPro in step 3.

E. Contact Email - Enter the email address to which you want error notifications to be sent (multiple email addresses should be separated by a comma). A best practice is to set up an email distribution list of all administrators who would monitor integration errors.

F. User Identifier - Select whether UltiPro uses the User ID or User Number as the unique identifier for users.

    40

Page 43: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

G. OU Mapping - Select which Organization Level in UltiPro corresponds with each OU type in Cornerstone. Note: The Location and Position OUs in Cornerstone automatically map to UltiPro's Location and Job Organization Levels.

Once the integration is enabled, all existing data is automatically scheduled to be synced from Ultimate UltiPro to the Cornerstone system. Following the initial sync, administrators can log in to their Ultimate UltiPro account and create or edit organization entities (e.g., Organization Level 1, Organization Level 2), and these entities will be created or updated as OUs in the Cornerstone system. Similarly, administrators can create or edit employees, and these employees will be created or updated as users in the Cornerstone system.

Once a sync is complete, a notification email is sent to the specified email address that is configured in the Contact Email field for the integration. The email contains a list of each OU and user that was added, updated, or failed to sync. For failures, a failure reason is included.

ImplementationThe Ultimate UltiPro Core Data integration is available to try or to purchase via the Edge Marketplace. To access the Edge Marketplace, go to ADMIN > TOOLS > EDGE > MARKETPLACE.

This functionality is available to all organizations. Organizations must also have an Ultimate UltiPro account.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Universal Profile - User Record - View

Grants ability to view user records in the system. Administrators can view the Modification History

Core Administratio

    41

Page 44: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Users page for user records within their constraints. The administrator must have additional permissions to view specific fields on the user record. This permission can be constrained by OU, User's OU, User's Self, User Self and Subordinates, and User. This is an administrator permission.

n

    42

Page 45: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Ultimate Software's UltiPro Single Sign-On (SSO)The Ultimate Software's UltiPro Single Sign-On (SSO) integration allows organizations to provide a seamless experience to their employees via Single Sign-On (SSO). Simply set up an outbound data feed from UltiPro to Cornerstone or the UltiPro Core Data Inbound Integration and enable this integration to allow your employees to log in to Cornerstone from UltiPro.

Integration SettingsWhen configuring the UltiPro Single Sign-On integration, organizations must provide their UltiPro Client ID. This value can be obtained by contacting the Ultimate Software Account Manager.

ImplementationThe UltiPro Single Sign-On integration is available to try or to purchase via the Edge Marketplace. To access the Edge Marketplace, go to ADMIN > TOOLS > EDGE > MARKETPLACE.

This integration is available to all organizations. Organizations must have an existing UltiPro contract. Organizations that have an existing SSO integration from UltiPro to Cornerstone do not need to install this integration or migrate.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    43

Page 46: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Workday Core Data Inbound IntegrationThe Workday Core Data Inbound integration is for organizations using Workday as the source for their HCM data. This integration enables organizations to manage organizational units (OUs) and users in Workday, and have those changes flow into the Cornerstone system automatically. The inbound integration runs nightly (US-Pacific) and can be triggered on demand.

This integration includes the following functionality:

o One-way transfer of OUs and users from Workday to Cornerstoneo Ability to trigger the integration on-demando Map Workday Organization Types to Cornerstone Standard and Custom OUso Define the Workday Hierarchy to use for a Standard OUo Deliver Summary Notification Emails to a subscribed listo Differentiate between Contingent workers and Employees via Custom OUo Use Workday's Eligibility Criteria to filter which user records are sent to the Cornerstone

systemo Configure User Record custom text fieldso Populate user termination dates.o Ability to select the name preference, Legal or Preferred, to populate in Cornerstone

from Workday. Preferred name is the default value.o Organizations have the option to override the pre-mapped configuration of first name,

last name, and prefix. This is helpful for organizations that need to accommodate for family name prefix, such as organizations in Germany, Netherlands, and Belgium. This is also helpful for organizations using English and Chinese names.

o Organizations can choose whether future-dated new hires are pulled into Cornerstone on their hire date or one week prior to their hire date.

o Organizations have the option to sync organizational units (OUs) only, users only, or both OUs and Users.

    44

Page 47: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    45

Page 48: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

How Does this Enhancement Benefit My Organization?This integration provides seamless management of employee and organizational unit (OU) data in Cornerstone through Workday.

Resourceso Workday Core Data Inbound Integration Guide

ImplementationIt is recommended to implement the integration on your test environment prior to production environment.

The integration is available to install in the Edge Marketplace for a fee.

For organizations that are using the previously existing, legacy Workday Core Data Inbound integration, enablement information is available in the Resources section above.

For new integrations, this integration is available for self-activation via Edge Marketplace and Integrations. Organizations must have an existing contract with Workday. Starter Guides and Migration instructions are included with the integration in Edge Marketplace.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    46

Page 49: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Adobe Connect Meeting Room IntegrationThe Adobe Connect Meeting Room integration allows for seamless creation of virtual meetings that can host up to 100 meeting participants. The integration gives users the ability ot execute on all phases of the meeting setup and execution from within Cornerstone's Learning Management System (LMS). This vILT integration allows Learning Administrators to add instructors, create and manage sessions, and track attendance from within Cornerstone. Adobe Connect sessions can be launched from Cornerstone directly into Adobe Connect.

When an instructor is selected for an Adobe Connect vILT session, the instructor is automatically designated as a host for the Adobe Connect session.

Use Case1. An administrator working inside the LMS is setting up webinar training that will be

attended by the entire company. She creates the session inside the LMS and assigns an instructor. The assigned instructor is automatically designated as a host for the session.

2. Because there will be less than 100 attendees, she decides to use one of her company's licensed Meeting Rooms with Adobe Connect.

3. One of the facilities inside of the LMS is mapped to the appropriate Meeting Room in Adobe Connect. The administrator makes sure that the location of the session is using a location with that facility so that the meeting will be held inside the Meeting Room.

4. The webinar is assigned to the entire company and when it comes time for the session to start, the attendees launch the webinar directly from their transcripts and are taken directly into the Meeting Room inside of Adobe Connect.

ImplementationThe Adobe Connect Meeting Room integration requires Cornerstone Learning and an Adobe Connect Meeting Room account.

This integration is available in the Edge Marketplace. Once the integration has been purchased, the functionality is not available until the integration is configured and enabled via Edge Integrations.

    47

Page 50: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Coursera Integration

    48

Page 51: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Coursera for Business Integration - OverviewThe Cornerstone OnDemand and Coursera for business integration enables organizations to manage their Coursera content within the Cornerstone learning management system (LMS). With this integration, Coursera courses can be automatically synchronized to the LMS catalog, where they can be managed like other system training types.

The Coursera integration provides access to the following functionality:

o Catalog Synchronizationo Automatic daily synchronization of content from Coursera to the LMS catalog

(Coursera content is classified as online content in the catalog)o The synchronization captures all purchased content from Courserao Synchronized content added to the catalog with a Provider of Courserao Loaded Coursera content is mobile-readyo Administrators can manage loaded Coursera content in the same manner they

manage other training in the LMS (e.g. set availability, set keywords, add to a curriculum, assign training to a learner)

o Content Launchingo When a learner launches Coursera content from the LMS, they are redirected to a

Coursera pop-up window to complete the training, and no login is requiredo The learner’s training progress is recorded on their transcript page in the LMS

o Report Completiono The learner’s training progress is recorded on their transcript page in the LMS

o Single Sign-On (SSO)o The integration supports SMAL SSO implementation (IDP). No additional

integration is required to enable the Cornerstone and Coursera for Business integration.

ConsiderationsThe following considerations apply to this enhancement:

o Content disablement is required if your LMS contains existing Coursera content.o This integration is NOT a data-feed based integration.o If your organization has an existing integration with Coursera and would like to enable

the new integration, contact both Cornerstone Global Product Support and the Coursera team to disable the existing integration.

ImplementationFor organizations using the Learning module, this integration can be self-enabled via the Edge Marketplace. The Cornerstone OnDemand and Coursera for Business integration costs $5000 per year.

    49

Page 52: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PermissionsThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    50

Page 53: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Cornerstone OnDemand and Coursera for Business Integration - Configure in EdgeThe Cornerstone OnDemand and Coursera for Business integration can be enabled via the Edge Marketplace and configured using Edge Integrations.

To access the Edge Marketplace, go to: ADMIN > TOOLS > EDGE and click the Marketplace link.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Coursera Integration - Edge MarketplaceIn the Edge Marketplace, you can find the Coursera integration by searching or browsing. To learn more about the Coursera integration or begin the enablement and configuration process, click the Coursera integration tile.

The page for the Coursera integration provides access to the following tabs for learning more about and managing the integration:

o Vendor - This tab provides information about the vendor that provides the integration. Here, you can view more information about Coursera.

o Integration - This tab provides information about the integration itself and how it can be used with the learning management system (LMS).

o Pricing - This tab provides information about the costs associated with the integration. Note: The Coursera integration has an annual cost.

o Setup - This tab provides information about how to configure the integration once enabled. The integration can be configured via Edge Integrations.

    51

Page 54: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Coursera Integration - Edge IntegrationsOnce the Coursera integration has been added through the Edge Marketplace, the integration can be managed and configured from Edge Integrations. The Integrations page for the integration provides access to setup options which the administrator can use to customize the behavior of the Coursera integration. See the Setup tab for the Coursera integration in the Edge Marketplace for more information about the configuration options available.

    52

Page 55: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Coursera - Catalog SynchronizationThe learning management system (LMS) course catalog is synchronized on a daily basis. New courses and course updates are communicated from Coursera to the LMS using oAuth 2.0 as the authentication protocol. Coursera courses are available within 24 hours of enabling the integration, and are classified as online content in the LMS.

o Note: Only purchased courses are synchronized to the LMS catalog.o Note: All courses are automatically defined as available for mobile consumption and

can be used on the Cornerstone Learn app.

Training DataThe Cornerstone OnDemand and Coursera for Business integration can communicate the following metadata fields to the LMS catalog:

FIELD DESCRIPTION

ID The unique ID of the course

Title The course title

URL The course URL (used to redirect users to the provider’s course)

IsActive Specifies whether the course is available in the Coursera catalog. When a course is no longer available, it is defined as inactive in the LMS catalog

Description The description of the course

Thumbnail The course thumbnail image

Languages The list of available languages for the course

LastModifiedUTC The time of the last modification made to a course (UTC)

Duration The course duration

Subjects The list of subjects, mapped to the LMS subject taxonomy

Subjects MappingCoursera’s subjects are mapped to Cornerstone’s Subject Taxonomy. See the table below for the list of subjects communicated to the LMS catalog as part of the integration.

SUBJECT COURSERA DOMAINS

    53

Page 56: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Business Skills Business

Technology Computer-science, Data-science, Information-technology, Physical-science-and-engineering

Continuing Education & Certifications Language-learning, Social-sciences, Math-and-logic

Health & Wellness Life-sciences

Personal Development Personal-development

Creative Arts-and-humanities

View Courses Loaded to the Course CatalogTo view courses which have been loaded to the Course Catalog using the integration:

1. Navigate to ADMIN > TOOLS > LEARNING > CATALOG MANAGEMENT and click the Course Catalog link.

2. Click the Refine your search link on the Course Catalog search page.3. Click the Provider filter and choose the Coursera provider as the filter.4. Click the SEARCH button. The courses that are returned in the search are courses that

were loaded via the integration.

Learner Progress DataWhen a learner completes a training item, their training completion is automatically recorded on their LMS transcript. Training progress data is communicated by the User Progress API, protected by the oAuth 2.0 protocol.

The following data is communicated to Coursera when learners launch Coursera courses:

PARAMETER DESCRIPTION

userGuid The user’s identifier in the LMS

sessionToken The current session token that is used to authenticate the call to the LMS when Basic Access Authentication is used

callbackUrl The Progress API callback path

subdomain Cornerstone’s portal name. Example: company.csod.com

registrationNumber The current user registration number

The following data is communicated back from Coursera:

    54

Page 57: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

JSON VALUE DESCRIPTION

userGuid The userGuid the LMS communicated when launching the course

courseId The unique ID of the course

status Shows whether the course is in a status of In Progress or Completed

userScore Shows the course score between 0 and 100

totalTime The total time the user spent viewing the course (HHHH:MM:SS)

timesAccessed The number of times accessed (total). Minimum value: 1

completionDate The date and time the course was completed

lastTimeAccessed The last date and time the user accessed the course

successStatus Indicates whether the user passed or failed the course

bookmark The last location the user reached in the content file

suspendData Additional user experience data

progress The percentage of a course the user completed (integer between 0 and 100)

registrationDate The date and time the user was registered for the course

Online content metadata can be edited via the Course Catalog. The following fields may be overridden when Coursera sends course updates:

o Course Titleo Course Descriptiono Durationo Available Languageso Thumbnailo Subjects (Only Coursera subjects are overridden. Subjects added by the administrator

are not affected)

Considerationso Only courses launched from the LMS can be tracked by the integration.o Custom fields are defined with an empty value for Coursera courses.

    55

Page 58: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o A notification appears at the top of Coursera courses on the Course Console page, alerting the administrator that it is external content which may be updated via automatic synchronization, and manual changes may be overridden.

o The ACTIVE button is disabled for Coursera courses and can be only edited by Coursera via catalog synchronization

o This integration supports SMAL SSO implementation (IDP). No additional integration is required to enable the Cornerstone and Coursera for Business integration, because the following process is implemented:o Security Assertion Markup Language (SAML) metadata is exchanged and set up

in advance to establish the trust relationship between the LMS and Coursera.o The learner launches the course from their LMS portal.o The learner is then redirected to either the course URL or the LMS’s outbound

SSO endpoint.

    56

Page 59: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

eDX Integration

    57

Page 60: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

edX for Business Integration - OverviewThe Cornerstone on Demand (CSOD) and edX for Business integration enables organizations to manage their edX content within the Cornerstone learning management system (LMS). With this integration, edX courses can be automatically synchronized to the LMS catalog, where they can be managed like other system training types.

The edX integration provides access to the following functionality:

o Catalog Synchronizationo Automatic daily synchronization of content from edX to the LMS catalog (edX

content is classified as online content in the catalog)o The synchronization captures all purchased content from edXo Synchronized content added to the catalog with a Provider of edXo Loaded edX content is mobile-readyo Administrators can manage loaded edX content in the same manner they manage

other training in the LMS (e.g. set availability, set keywords, add to a curriculum, assign training to a learner)

o Content Launchingo When a learner launches edX content from the LMS, they are redirected to an edX

pop-up window to complete the training, and no login is requiredo The learner’s training progress is recorded on the their transcript page in the LMS

o Report Completiono The learner’s training progress is recorded on the their transcript page in the LMS

o Single Sign-On (SSO)o The integration supports SMAL SSO implementation (IDP). No additional

integration is required to enable the Cornerstone and edX for Business integration

ConsiderationsThe following considerations apply to this enhancement:

o Content disablement is required if your LMS contains existing edX content.o This integration is NOT a data-feed based integration.o If your organization has an existing integration with edX and would like to enable the

new integration, contact both Cornerstone Global Product Support and the edX team to disable the existing integration.

ImplementationFor organizations using the Learning module, this integration can be self-enabled via the Edge Marketplace. The Cornerstone OnDemand edX for Business integration costs $5000 per year.

PermissionsThe following existing permissions apply to this functionality:

    58

Page 61: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    59

Page 62: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Cornerstone OnDemand and edX for Business Integration - Enable in EdgeThe Cornerstone OnDemand and edX for Business integration can be enabled via the Edge Marketplace and configured using Edge Integrations.

To access the Edge Marketplace, go to: ADMIN > TOOLS > EDGE and click the Marketplace link.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

edX Integration - Edge MarketplaceIn the Edge Marketplace, you can find the edX integration by searching or browsing. To learn more about the edX integration or begin the enablement and configuration process, click the edX integration tile.

    60

Page 63: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

The page for the edX integration provides access to the following tabs for learning more about and managing the integration:

o Vendor - This tab provides information about the vendor that provides the integration. Here, you can view more information about edX.

o Integration - This tab provides information about the integration itself and how it can be used with the learning management system (LMS).

o Pricing - This tab provides information about the costs associated with the integration. Note: The edX integration costs $5000 annually.

o Setup - This tab provides information about how to configure the integration once enabled. The integration can be configured via Edge Integrations.

    61

Page 64: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

edX Integration - Edge IntegrationsOnce the edX integration has been added through the Edge Marketplace, the integration can be managed and configured from Edge Integrations. The Integrations page for the integration provides access to setup options which the administrator can use to customize the behavior of the edX integration. See the Setup tab for the edX integration in the Edge Marketplace for more information about the configuration options available.

    62

Page 65: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    63

Page 66: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Cornerstone OnDemand and edX for Business Integration - Catalog SynchronizationThe learning management system (LMS) course catalog is synchronized on a daily basis. New courses and course updates are communicated from edX to the LMS using oAuth 2.0 as the authentication protocol. edX courses are available within 24 hours of enabling the integration, and are classified as online content in the LMS.

o Note: Only purchased courses are synchronized to the LMS catalog.o Note: All courses are automatically defined as available for mobile consumption and

can be used on the Cornerstone Learn app.

Training DataThe Cornerstone OnDemand and edX for Business integration can communicate the following metadata fields to the LMS catalog:

FIELD DESCRIPTION

ID The unique ID of the course

Title The course title

URL The course URL (used to redirect users to the provider’s course)

IsActive Specifies whether the course is available in the edX catalog. When a course is no longer available, it is defined as inactive in the LMS catalog

Description The description of the course

Thumbnail The course thumbnail image

Languages The list of available languages for the course

LastModifiedUTC The time of the last modification made to a course (UTC)

Duration The course duration

Subjects The list of subjects, mapped to the LMS subject taxonomy

Online content metadata can be edited via the Course Catalog. The following fields may be overridden when edX sends course updates:

o Course Titleo Course Description

    64

Page 67: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Durationo Available Languageso Thumbnailo Subjects (Only edX subjects are overridden. Subjects added by the administrator are

not affected)

View Courses Loaded to the Course CatalogTo view courses which have been loaded to the Course Catalog using the integration:

1. Navigate to ADMIN > TOOLS > LEARNING > CATALOG MANAGEMENT and click the Course Catalog link.

2. Click the Refine your search link on the Course Catalog search page.3. Click the Provider filter and choose the edX provider as the filter.4. Click the SEARCH button. The courses that are returned in the search are courses that

were loaded via the integration.

Learner Progress DataWhen a learner completes a training item, their training completion is automatically recorded on their LMS transcript. Training progress data is communicated by the User Progress API, protected by the provider's authentication.

The following data is communicated to edX when learners launch edX courses:

PARAMETER DESCRIPTION

userGuid The user’s identifier in the LMS

sessionToken The current session token that is used to authenticate the call to the LMS when Basic Access Authentication is used

callbackUrl The Progress API callback path

subdomain Cornerstone’s portal name. Example: company.csod.com

registrationNumber The current user registration number

Considerationso Only courses launched from the LMS can be tracked by the integration.o Custom fields are defined with an empty value for edX courses.o The ACTIVE button is disabled for edX courses and can be only edited by edX via

catalog synchronization

    65

Page 68: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

First Advantage IntegrationThe First Advantage Background Checks and Drug Screening integration allows recruiters to easily submit background checks and drug screenings for job applicants from with Cornerstone Recruiting.

ImplementationThe First Advantage integration requires Cornerstone Recruiting and a First Advantage account.

This integration is available in the Edge Marketplace. Once the integration has been purchased, the functionality is not available until the integration is configured and enabled via Edge Integrations.

    66

Page 69: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Learning on Workplace by Facebook Integration

    67

Page 70: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Learning on Workplace - Share PlaylistPlaylist creators can share their playlists to Learning on Workplace by Facebook by copying the system deep link for the playlist in the learning management system (LMS) and adding the link to a post in the Workplace community. Other users in the Workplace community can click the playlist link to be navigated to the LMS, where they can view and interact with the playlist. Note: Users must sign into the LMS before they are able to view the playlist.

This is a one-time setup that links the learner's Workplace ID with their corresponding Cornerstone ID. Once a user goes through the linking workflow, they will no longer be prompted to enter credentials, as long as the user has an active Cornerstone portal session.

To access your own My Playlists page, go to LEARNING > MY PLAYLISTS.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Playlists - Create Grants ability to create private Learning Playlists. This permission cannot be constrained. This is an end user permission.

Learning - Administration

Playlists - View Playlists will be visible to users with this permission. The user can search for playlists, follow playlists, and consume training contained within playlists that are available to them. The learning playlists that are visible to a user are not impacted by this permission, but instead is based on the availability of the playlist. This permission cannot be constrained. This is an end user permission.

Learning - Administration

    68

Page 71: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Share PlaylistFrom the Playlist Details page for a playlist, learners can obtain a deep link which can be used to post the playlist to Workplace. To get a deep link for a playlist:

1. Navigate to the Playlist Details page for the playlist.2. Click the "..." icon in the upper-right corner of the Playlist Details page. An Options

menu expands.3. Click the Share option. This opens the Share This Playlist pop-up window, where a

deep link to the playlist is provided in a text box.4. Either click the CLICK TO COPY button or manually copy the link, and use the link to

share the playlist with other users (i.e. via email, using a button, etc.). You can close the pop-up window by clicking the Close icon in the upper-right corner of the window.

When the link is used, the user will be navigated to the playlist in the learning management system (LMS). Note: Sharing functionality for playlists leverages existing Deep Linking functionality. In order for playlist sharing links to function correctly, your organization must ensure that the portals Deep Link base URLs are correctly configured. If your playlists are not generating functional links, ensure the Base URLs you have configured for Deep Links are correct. For more information about configuring Deep Links, see Deep Link Management.

    69

Page 72: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Post to WorkplaceAfter copying the playlist link, navigate to Workplace and paste the link into the Write Something text box in the Write Post section of the page.

After the playlist has been shared to the community, the post displays with the following information:

o Link - The link to the playlist in the LMS. Users can click this link to access the playlist in the LMS. Users will need to log into the LMS in order to access the playlist.

o Title - The title of the playlisto Description - The description of the playlist, as set when creating the playlisto Curator - The creator of the playlisto Updated - The date and time at which the playlist was last editedo # of Items - The number of training items contained within the playlisto On Cornerstone Learning - This field displays the application used to share the item

on Workplace. For playlists, this field will always read, "On Cornerstone Learning."

    70

Page 73: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Post Playlists from WorkplaceTo quickly share saved playlists in Workplace, users can click the CORNERSTONE LEARNING button that is available when creating a new post on Workplace. Clicking the CORNERSTONE LEARNING button allows the user to browse through their saved playlists.

To share a saved playlist:

    71

Page 74: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

1. Place your cursor in the Write Something field.2. Click the CORNERSTONE LEARNING button. This opens a pop-up window.3. Select the title of the playlist you want to share from the pop-up. Note: If user's

Workplace account has NOT been linked with their Cornerstone account, the user will not see the list of available playlists. Instead, the CONNECT TO CORNERSTONE LEARNING button displays. To display available playlists, click the CONNECT TO CORNERSTONE LEARNING button to be directed to the Cornerstone portal login page. Enter your CSOD credentials to be redirected back to Workplace, where your playlists will be available to select from.

4. Click the SHARE button. This action closes the pop-up, and you will return to the post you are creating.

5. Click the POST button to post the saved playlist to the Workplace community.

View PlaylistOther users accessing the Workplace community will be able to see the shared playlists and interact with them. The following actions are available to users:

o Link - Click the playlist link to be directed to the playlist in the LMS. The user must log into the LMS in order to view the playlist, using their Cornerstone credentials. Note: This is a one-time setup which links the learner's Facebook ID with their Cornerstone ID. Once a user goes through the linking workflow, they will no longer be prompted to enter credentials, provided the user has an active Cornerstone session.

o Like - The user can click the LIKE button to like the playlist post in the community.o Comment - The user can click the COMMENT button to enter and post a comment to

the playlist post.o Share - The user can click the SHARE button to share the playlist post to their own feed

in the Workplace community.

    72

Page 75: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    73

Page 76: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Learning on Workplace by Facebook - EnableAdministrators can enable the Learning on Workplace by Facebook integration via the Edge Marketplace.

To access the Edge Marketplace, go to: ADMIN > TOOLS > EDGE and click the Marketplace link.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge MarketplaceAfter navigating to the Edge Marketplace, search for and locate the Learning on Workplace by Facebook integration. Click the integration's tile to view the details of the integration, and click the INSTALL button in the upper-right corner of the page to install the integration.

    74

Page 77: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Manage IntegrationsAfter installing the integration, navigate to the Integrations page in Edge and click the name of the Learning on Workplace by Facebook integration. Setup instructions are available on the Settings tab for the integration. Click the Setup Instructions link to expand information about configuring the integration. Begin configuring the integration by clicking the SETUP WORKPLACE BY FACEBOOK button.

After you have enabled and configured the integration in Edge, users can begin using Learning on Workplace by Facebook in conjunction with the learning management system (LMS).

    75

Page 78: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Learning on Workplace by Facebook Integration - OverviewThe Learning on Workplace by Facebook integration is available in the Edge Marketplace, making it possible for organizations to allow their learners to view and access learning playlists via Workplace, as well as allow playlist creators to post and share their playlists on Workplace. The Learning on Workplace by Facebook integration allows organizations to leverage Workplace's community functionality to encourage consumption of learning playlists within the learning management system (LMS).

Use CasesUse Case 1: Install the Learning on Workplace by Facebook IntegrationHolly is a learning administrator at Ventonix, and she would like to install the Learning on Workplace Integration in Ventonix's learning management system (LMS), because she believes this collaboration tool would benefit employees at her organization. Holly navigates to the Edge Marketplace and clicks the Workplace by Facebook integration tile.

She clicks the button to install the integration and is then directed to the Setup page, where she selects the SETUP WORKPLACE BY FACEBOOK button. Holly is then redirected to Workplace to continue the integration installation process.

Use Case 2: Share a Playlist in Workplace CommunityArtie, an employee at Ventonix, creates a playlist in the LMS and would like to share this with his peers in the Workplace community. In the LMS, Artie copies the playlist's deep link URL and then posts the link in his Workplace community.

Use Case 3: View Playlist Details from Workplace CommunityA user sees a playlist that a peer has posted on her Workplace news feed. She is interested in finding out more information about the training included in the playlist and clicks on the preview tile to be directed to the LMS, where she can view the Playlist Details page and interact with training in the playlist.

ConsiderationsThe following considerations apply to this functionality:

o The Learning on Workplace by Facebook integration can ONLY be enabled for Production portals. This integration cannot be enabled for Pilot, Stage, or Demo portals.

o This integration is only available for organizations that reside on the LAX data center.o Single Sign On (SSO) functionality is not supported by this integration.

ImplementationThe Learning on Workplace by Facebook integration can be accessed and enabled through the Edge Marketplace. This integration can only be used with Production portals. There is no additional cost associated with this integration. This integration must be used in conjunction with the Learning module.

For more information about Workplace by Facebook, see: https://www.facebook.com/workplace

    76

Page 79: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

For more information about playlists: See Manage Playlists.

    77

Page 80: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

LinkedIn Learning Integration

    78

Page 81: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Edge - LinkedIn LearningThe LinkedIn Learning integration can be enabled via the Edge Marketplace and configured using Edge Integrations.

To access the Edge Marketplace, go to: ADMIN > TOOLS > EDGE and click the Marketplace link.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

LinkedIn Learning - Edge MarketplaceIn the Edge Marketplace, you can find the LinkedIn Learning integration by searching or browsing. To learn more about the LinkedIn Learning integration or begin the enablement and configuration process, click the LinkedIn Learning integration tile.

The page for the LinkedIn Learning integration provides access to the following tabs for learning more about and managing the integration:

    79

Page 82: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Vendor - This tab provides information about the vendor that provides the integration. Here, you can view more information about the LinkedIn Learning platform.

o Integration - This tab provides information about the integration itself and how it can be used with the learning management system (LMS).

o Pricing - This tab provides information about the costs associated with the integration. Note: There is no cost associated with the LinkedIn Learning integration. This integration is free to enable.

o Setup - This tab provides information about how to configure the integration once enabled. The integration can be configured via Edge Integrations.

LinkedIn Learning - Edge IntegrationsOnce the LinkedIn Learning integration has been added through the Edge Marketplace, the integration can be managed and configured from Edge Integrations. The Integrations page for the integration provides access to setup options which the administrator can use to customize the behavior of the LinkedIn Learning integration. See the Setup tab for the LinkedIn Learning integration in the Edge Marketplace for more information about the configuration options available.

    80

Page 83: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

LinkedIn Learning - Course CatalogLinkedIn Learning content that has been synced to the LMS appears in the Course Catalog as online courses, with a Provider name of LinkedIn Learning, and these courses can be managed through the Course Catalog by administrators. LinkedIn Learning content displays with its original language and course duration time in the system.

    81

Page 84: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    82

Page 85: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

LinkedIn Learning IntegrationWith the September 7 2018 patch, the LinkedIn Learning integration is now available, allowing LinkedIn Learning content to be synchronized with the Learning Management System (LMS). Learners can launch LinkedIn Learning content from the LMS or their LinkedIn portal and have their progress tracked in their LMS transcripts.

Use CasesUse Case #1: Manage LinkedIn Content via Course CatalogBrenda is a learning administrator at ACME Corp, which uses the LinkedIn Learning integration. She uses the Course Catalog to manage the courses offered by LinkedIn Learning. This content appears in the form of online courses within the Course Catalog.

Use Case #2: Launch and Complete LinkedIn Content in LMSLisa is an employee of ACME Corp. She browses for courses on Learner Home and decides to take a LinkedIn Learning course she finds. After launching the course, a new window opens with the course, and she does not need to provide additional login credentials. After she completes the course, it is added to her transcript in a Completed status.

Use Case #3: Sync LinkedIn Content with LMS TranscriptLisa logged into the LinkedIn Learning site and completed a course for which she was not registered in the LMS. Because her learning administrator enabled the Bypass Registration option for the LinkedIn Learning integration, this completed course is synced to Lisa's transcript in the LMS.

ConsiderationsThe following considerations apply to this functionality:

o When the LinkedIn Learning integration is enabled, LinkedIn Learning content is synced with the LMS on a nightly basis. Note: All synced content is flagged as Mobile Ready if the corresponding option on the Edge Configuration page for the integration is selected.

o Administrators can configure a Bypass Registration option for the integration. If enabled, when a learner completes a course on LinkedIn Learning, even if they are not registered for the course in the LMS, the course appears in a Completed status on their transcript and can be reported on. If this option is disabled, in the same scenario, the course appears in a Completed status in the form of a learning record, which is NOT reportable.

o The learning content progress report available through LinkedIn Learning is limited to training completions at this time. Other than completions, no other progress data is recorded in the LMS, meaning no percentage of progress or time spent in course is recorded.

    83

Page 86: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

ImplementationThis integration is available for no additional cost via the Edge Marketplace . Additional information about the LinkedIn Learning integration and its configuration options is also available through the Edge Marketplace.

Organizations currently using Lynda.com or LinkedIn Learning AICC courses will need a migration to be able to use this new integration. However, this migration is not yet available. Further information will be shared with organizations using Lynda.com or LinkedIn Learning AICC courses once the migration becomes available.

For more information about the LinkedIn Learning platform, see: LinkedIn Learning

PermissionsThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    84

Page 87: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal Payment Gateway

    85

Page 88: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Dynamic Tax Calculator - Cybersource

    86

Page 89: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Dynamic Tax Calculation - Define Payment AccountOn the Define Payment Account page, administrators can configure the Cybersource Tax Calculator integration.

To access the Define Payment Account preferences page, go to ADMIN > TOOLS > LEARNING > LEARNING PREFERENCES > E-COMMERCE and click the Modify Payment Account link. In the Payment Account section, click the Add icon to add a new payment account.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Payment Account - Modify

Grants ability to create payment profiles to determine the routing of users' payments. This permission cannot be constrained. This is an administrator permission.

eCommerce - Administration

    87

Page 90: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Cybersource Tax Calculator IntegrationIn the Cybersource Tax Calculator Integration section, administrators enable the setting which allows the PayPal Payment Gateway integration to use an existing Cybersource account to dynamically calculate taxes for PayPal transactions.

To enable this setting, toggle the Cybersource Tax Calculator Integration toggle to the On position. If you do not wish to enable the Cybersource Tax Calculator, leave this switch toggled to the Off position. Note: You must create a Cybersource account prior to enabling this option in order to allow the PayPal Payment Gateway integration to dynamically calculate taxes.

If the Cybersource Tax Calculator Integration has been enabled, the administrator can configure the following fields which appear on the page:

o Transaction Key - The Transaction Key is generated from the Cybersource portal and is a required field.

o Merchant Descriptor o Merchant Descriptor Contact o Merchant Descriptor (Others) o Tax Nexus o VAT Number o Merchant ID

    88

Page 91: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Dynamic Tax Calculator - Billing AddressIn order to dynamically calculate taxes during the checkout process, a billing address must be collected from the user. If the Cybersource Tax Calculator integration has been enabled and the user has selected PayPal as the payment method, the user is prompted to populate the following billing address fields during the first step of the checkout process when purchasing training:

o Emailo First Nameo Last Nameo Address Line 1o Address Line 2o Cityo Countryo State/Provinceo Zip Code

This information allows Cybersource to dynamically calculate tax for the purchase.

o If enabled in User Payment Preferences, users can also opt to provide a secondary address if their billing address is separate from their shipping address. Providing a secondary address can be configured as required via User Payment Preferences, if needed. If preferences are set to collect a secondary address, the user will see the following options during checkout:

o Use the billing address as my shipping address?o No - If the user selects this option, the user's billing address will be the same as

their shipping address.o Yes - If the user selects this option, the user will be prompted to complete the

following fields for the secondary address:o Email

o First Nameo Last Nameo Address Line 1o Address Line 2o Cityo Countryo State/Provinceo Zip Code

For more information about the checkout process: See Checkout - Step 1 - Payment.

    89

Page 92: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    90

Page 93: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Dynamic Tax Calculator with Cybersource - OverviewAdministrators can enable the PayPal Payment Gateway (Early Adopter) integration to calculate taxes dynamically using the Cybersource Tax Calculator integration.

Use Cases

Use Case 1: Existing Tax Calculation UserFlinn is the business process owner and administrator at ACME Corporation, which is a well-known provider of software engineering courses. They are using Extended Enterprise to sell the content. ACME is required to collect varying taxes on most of their sales. Their catalog has been configured to work with Cybersource as the payment gateway.

With the PayPal tax calculator, Flinn enables the PayPal Payment Gateway integration to accept payments, with confidence that ACME's complex tax rules will be respected.

Use Case 2: New Tax Calculation UserKhalil is the business process owner and administrator of Ventonix Enterprises, which is a well known provider of training content. Ventonix wants to sell content to the public, but must be compliant with various tax rules in order to do so. Because the PayPal Payment Gateway integration can be configured to dynamically calculate taxes, Khalil is able to create a new account with Cybersource, configure tax rules, and then enable the PayPal Payment Gateway integration to accept payments.

Considerationso Organizations using the PayPal Payment Gateway integration who wish to use the

dynamic tax calculator are responsible for contracting with Cybersource to establish a Tax Calculation account. See: https://www.cornerstoneondemand.com/marketplace/cybersource

o If Tax Calculation with Cybersource is enabled, organizations using the PayPal Payment Gateway integration are responsible for disabling any PayPal tax rules that have already been configured.

o Your organization will need a PayPal business account in order to use the Cybersource Tax Calculator.

o Organizations will need to have Cybersource enabled in two different environments:o Cybersource Test is linked to CSOD Stage, Piloto Cybersource Live is linked to CSOD Production

o Tax fields for PayPal transactions will flow to Standard Reports, Custom Reports, and Reporting 2.0.

ImplementationIn order to utilize this functionality, the PayPal Payment Gateway integration must be enabled, and your organization must create an account with Cybersource.

    91

Page 94: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o For more information about configuring the PayPal Payment Gateway integration: See PayPal Payment Gateway Integration Enablement on page 110 for additional information.

o For more information about creating a Cybersource account: https://www.cornerstoneondemand.com/marketplace/cybersource

    92

Page 95: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal - User Payment PreferencesIf the PayPal Payment Gateway is enabled in Payment Preferences, additional options to allow or require the collection of a secondary billing address are available to the administrator.

To manage User Payment preferences, go to ADMIN > TOOLS LEARNING > E-COMMERCE > PAYMENT METHODS.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

User Payment Preferences - Manage

Grants ability to manage user payment preferences, which includes determining the payment methods allowed and percentage of overall price that users must pay when purchasing learning content. This permission can be constrained by OU and User's OU. This is an administrator permission.

eCommerce - Administration

Payment PreferenceWhen the PayPal option in the Payment Preference section is enabled, the following additional options can be configured:

    93

Page 96: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Collect secondary address at time of transaction - Select this option to allow users to enter a secondary address for the payment during the checkout process. When this option is selected, a Required/Optional toggle is enabled, which allows the administrator to determine whether the secondary address fields are required or optional. If the secondary address is optional, then all fields within the secondary address are optional, regardless of the Billing Information Preferences.

o Use Secondary Address in Tax Calculation - This field is enabled when the Collect secondary address field is selected and defined as required. This field only displays if at least one learning object (LO) is selected on the Tax Preferences page to indicate tax collection by LO.

    94

Page 97: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Checkout with PayPalWhen PayPal has been added as a payment method in a system using Extended Enterprise, users can pay for training using PayPal. After adding training to the shopping cart, the user can begin the checkout process.

Step 1 - PaymentOn the Payment step of the checkout process, the user can select PayPal from the Payment Method drop-down menu. After selecting PayPal as the payment method, click the NEXT button. Note: PayPal can only be used as the payment method if ALL items in the cart can be purchased using one payment method. PayPal cannot be used to purchase training units.

Checkout with PayPalAfter selecting PayPal as the payment method and clicking the NEXT button, the user is redirected to PayPal's payment page. The user will be prompted to pay for the training in the cart using one of PayPal's supported payment methods. See PayPal.com for more information about creating a PayPal account and PayPal's checkout process.

    95

Page 98: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

After completing the PayPal checkout process, PayPal provides the user with a receipt for their purchase on the screen and via email, and the user is navigated back transcript.

    96

Page 99: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

If payment was successful, the training is added to the user's transcript.

Order HistoryAfter the order has been processed, the user can view the transaction on the Order History tab of their My Account page. If the user paid for the order using PayPal, the Payment Method column displays a value of PayPal. For more information about the Order History page: See My Account - Orders - Order Details (Redesigned).

    97

Page 100: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    98

Page 101: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Create PayPal Business AccountIf your organization does not currently have a PayPal business account, you can begin creating a business account either by phone or via the internet.

Configure Business Account by PhoneTo create a PayPal business with the help of a PayPal employee, please use the following contact information:

Nichol Daniel

Sr. Inbound Account Executive

Contact Hours: 8am-5pm M-F CST

Phone: (402) 952-8539

Email: [email protected]

Create Business Account OnlineIf you do not currently have a PayPal account, you can create a business account by navigating to: https://www.paypal.com/bizsignup/#/checkAccount

1. Enter the email address that should be associated with the business account. PayPal will verify the email address is not already in use.

2. Create a password for the business account.3. Provide the name of a business contact, a business name, a business phone number,

the business address, and tax ID number.4. When PayPal asks how your organization will process credit cards, select the On your

Website option, and then select the Process all payments, including debit and credit cards, through PayPal option.

5. After completing the above steps, please email your Business Account email address to [email protected], and a PayPal employee will ensure your account is configured correctly for use with the Cornerstone system.

    99

Page 102: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Manage PayPal TransactionsTransactions completed with PayPal can be viewed and managed by administrators via the Manage Transactions page, along with transactions completed with other payment methods.

To access the Manage Transactions page, go to ADMIN > TOOLS > LEARNING > E-COMMERCE > MANAGE TRANSACTIONS.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Transaction Manager - Manage

Grants ability to access the Manage Transaction page and also create and edit transactions. On the Order History Details page, the administrator can edit the order status, adjust prices, issue refunds, or enter comments. This permission can be constrained by User's OU. This is an administrator permission.

eCommerce - Administration

Transaction Manager - View

Grants ability to view the Manage Transaction page where the administrator can review the transactions that meet their permission constraints. This permission can be constrained by User's OU. This is an administrator permission.

eCommerce - Administration

Manage TransactionsOn the Manage Transactions page, you can search specifically for transactions that were completed with PayPal, and you can easily determine the payment method used for each transaction.

    100

Page 103: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

For general information about the Manage Transactions page: See Manage Transactions Overview.

SearchTo search for only transactions which were completed using PayPal as the payment method, select the PayPal option from the Payment Method drop-down menu in the Search section and click the SEARCH button. After the page refreshes, only transactions completed with PayPal will display in the Transaction section.

TransactionIn the Transaction section, view the Payment Method section to determine what payment method was used to complete each transaction. Transactions completed using PayPal display a value of PayPal in the Payment Method column. You can click the Details icon next to the transaction to view the Order Details page for the transaction. On the Order Details page for transactions completed with PayPal, the Payment Method field will display a value of PayPal.

    101

Page 104: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Obtain Client ID and Client Secret from PayPalPrior to configuring the PayPal Payment Gateway integration, an organization must have a PayPal business account. To retrieve the Client ID and Client Secret values required for configuring a payment account in Cornerstone:

1. Go to: https://developer.paypal.com/developer/applications/ and log in with your PayPal business account credentials.

2. Navigate to the My Apps & Credentials tab and click the CREATE APP button in the REST API Apps section. This allows the Cornerstone system to authenticate with PayPal and process refunds.

3. Name the application (this does not impact the integration) and associate the sandbox test account.

4. Click the CREATE APP button.5. The App will be created and the administrator can copy the Client ID and Secret from

this page for the sandbox environment into the Modify Payment accounts page in their Cornerstone Stage environment. Note: These values do not expire, but they can be disabled by an administrator if needed.

In order to view the Client ID and Secret values for the Cornerstone Production environment, click the Live tab in the upper-right of the PayPal business account page and repeat step four in the Cornerstone Production environment.

    102

Page 105: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    103

Page 106: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal - Automatic RefundsIf a session was purchased using PayPal, and the Automate Refund Using Refund Terms option is enabled, existing system refund logic is respected and the session is automatically refunded due to the user withdrawing from the session.

If the refund is successful, the related refund information is reflected in the following locations:

o Manage Transactions pageo Order Historyo Custom Reportso Emails

To enable automatic refunds for PayPal transactions, go to: ADMIN > TOOLS > LEARNING > LEARNING PREFERENCES > ILT PREFERENCES.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

ILT Preferences - Manage

Grants ability to configure a variety of default settings that apply to new instructor led training events and sessions. This permission can be constrained by OU and User's OU. This is an administrator permission.

Learning - Administration

    104

Page 107: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

The following existing refund options are available in the Payment Preference section of ILT Preferences - General:

o Allow Refund terms setup - Select this option to enable administrators to set up refund terms when setting up an ILT event.o Automate refund using refund terms setting. Users will be refunded based

on original form of payment. - This option is only available if the "Allow Refund terms setup" option is selected. Select this option to automatically issue refunds.

o Allow no show fee charge - Select this option to enable administrators to set up no show fees when setting up an ILT event.

See ILT Preferences - General for more information about ILT Preferences.

See Refunds Overview for more information about refunds.

    105

Page 108: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal - Manual RefundsAdministrators can manually initiate full and partial refunds for PayPal transactions via the Manage Transactions page.

To access the Manage Transactions page, go to ADMIN > TOOLS > LEARNING > E-COMMERCE > MANAGE TRANSACTIONS. Then, click on the order you want to refund.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Transaction Manager - Manage

Grants ability to access the Manage Transaction page and also create and edit transactions. On the Order History Details page, the administrator can edit the order status, adjust prices, issue refunds, or enter comments. This permission can be constrained by User's OU. This is an administrator permission.

eCommerce - Administration

Transaction Manager - View

Grants ability to view the Manage Transaction page where the administrator can review the transactions that meet their permission constraints. This permission can be constrained by User's OU. This is an administrator permission.

eCommerce - Administration

    106

Page 109: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Manual RefundTo initiate a manual refund:

1. Click the Refund icon in the Options column next to the training you are refunding. A pop-up window appears.

2. In the pop-up, review the refund information and select a refund amount. Then add a note in the Note field explaining the refund.

3. Click the SUBMIT button to submit the refund.

If the refund is successful, the related refund information is reflected in the following locations:

o Manage Transactions pageo Order Historyo Custom Reportso Emails

See Refunds Overview for more information about refunds.

Considerationso If tax was applied to the transaction by PayPal, during the refund process the

administrator should specify the pre-tax amount to refund to the customer. The maximum refundable amount to a customer is the sub-total amount. Once the refund is triggered, PayPal refunds the tax proportional to the amount refunded.

    107

Page 110: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o If tax is not applied to the transaction, the amount refunded is not changed.

    108

Page 111: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal Configuration - Best PracticesThe following best practices apply to the PayPal Payment Gateway integration:

o Both the business email account associated with the business PayPal account and the Merchant Account ID can be used to configure a PayPal payment account. Using the Merchant Account ID is recommended, as this hides the email address from users.

o It is highly recommended that organizations configure a default PayPal payment account that can be used for any transactions that do not meet the criteria of their other PayPal payment accounts. Define this default account on the Define Payment Account page.

o When creating a PayPal Business Account, the Business Name you provide appears as the merchant name on users' credit card transactions and also on the PayPal website when users are directed to PayPal to pay. It is recommended that organizations use an easily recognizable name as the Business Name. This is set during account registration, but can be changed using these instructions: https://www.paypal.com/us/selfhelp/article/how-do-i-change-the-name-on-my-paypal-business-account-faq705/1

o Regarding refund transactions via PayPal, the Transaction ID is the same value between Cornerstone and PayPal, making it easy to search between both tools. For instructions on how to refund purchases via PayPal, see: https://www.paypal.com/us/selfhelp/article/how-do-i-issue-a-full-or-partial-refund-faq780/3

    109

Page 112: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal Payment Gateway Integration EnablementThe PayPal Payment Gateway integration supports transaction management features, eliminating the need to perform additional bookkeeping for refunds. This functionality includes automatic refunds for users who withdraw from sessions.

PayPal Payment Gateway Integration EnablementTo enable the PayPal Payment Gateway integration for your organization:

1. Add the PayPal Payment Gateway integration from the Edge Marketplace. To access the Edge Marketplace and specific information about the integration, go to: ADMIN > TOOLS > EDGE and click the Marketplace link.

2. Configure the integration via Edge Integrate. To access Edge Integrate, go to: ADMIN > TOOLS > EDGE and click the Integrate link.

3. Create a PayPal business account.See Create PayPal Business Account on page 99 for additional information.

4. Add PayPal as a payment account in the learning management system (LMS). See PayPal Payment Gateway - Define Payment Account on page 112 for additional information.

5. Enable PayPal as a payment method in User Payment Preferences. See PayPal - User Payment Preferences on page 93 for additional information.

Note: The backend setting for the PayPal Payment Gateway must be turned on in your portal in order for PayPal to be used as a payment method. This setting is automatically enabled when you install and configure the PayPal Payment Gateway integration.

PermissionsThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    110

Page 113: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Payment Account - Modify

Grants ability to create payment profiles to determine the routing of users' payments. This permission cannot be constrained. This is an administrator permission.

eCommerce - Administration

Transaction Manager - Manage

Grants ability to access the Manage Transaction page and also create and edit transactions. On the Order History Details page, the administrator can edit the order status, adjust prices, issue refunds, or enter comments. This permission can be constrained by User's OU. This is an administrator permission.

eCommerce - Administration

    111

Page 114: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

PayPal Payment Gateway - Define Payment AccountOn the Define Payment Account page, administrators can configure the payment account for their PayPal business account. With this enhancement, the following additional fields are available in the PayPal Information section of this page:

o Client IDo Client Secret

To access the Define Payment Account preferences page, go to ADMIN > TOOLS > LEARNING > LEARNING PREFERENCES > E-COMMERCE and click the Modify Payment Account link. In the Payment Account section, click the Add icon to add a new payment account.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Payment Account - Modify

Grants ability to create payment profiles to determine the routing of users' payments. This permission cannot be constrained. This is an administrator permission.

eCommerce - Administration

PayPal InformationIn the PayPal Information section, the administrator can populate the following fields:

    112

Page 115: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

o Merchant Account ID - Provide the email address or merchant account ID associated with your organization's PayPal business account. This field is required.

o Client ID - Provide the Client ID associated with your organization's PayPal business account. This field is required.

o Client Secret - Provide the Client Secret associated with your organization's PayPal business account. This field is required.

Access your PayPal information from the My Apps & Credentials tab of your PayPal Developer account. See Obtain Client ID and Client Secret from PayPal on page 102 for additional information.

Click the SAVE button to finish configuring the PayPal payment account.

For more information about creating a payment account: See Create Payment Account.

    113

Page 116: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Transaction Reporting - PayPalThe Transaction Payment Method field, available in the Transaction custom report type, can generate an output of PayPal, in addition to the existing other potential payment method outputs.

For more information about Transaction custom reports: See Custom Reporting Field Descriptions - Transaction Fields.

    114

Page 117: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Workday

    115

Page 118: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Workday Core Data Inbound IntegrationThe Workday Core Data Inbound integration is for organizations using Workday as the source for their HCM data. This integration enables organizations to manage organizational units (OUs) and users in Workday, and have those changes flow into the Cornerstone system automatically. The inbound integration runs nightly (US-Pacific) and can be triggered on demand.

This integration includes the following functionality:

o One-way transfer of OUs and users from Workday to Cornerstoneo Ability to trigger the integration on-demando Map Workday Organization Types to Cornerstone Standard and Custom OUso Define the Workday Hierarchy to use for a Standard OUo Deliver Summary Notification Emails to a subscribed listo Differentiate between Contingent workers and Employees via Custom OUo Use Workday's Eligibility Criteria to filter which user records are sent to the Cornerstone

systemo Configure User Record custom text fieldso Populate user termination dates.o Ability to select the name preference, Legal or Preferred, to populate in Cornerstone

from Workday. Preferred name is the default value.o Organizations have the option to override the pre-mapped configuration of first name,

last name, and prefix. This is helpful for organizations that need to accommodate for family name prefix, such as organizations in Germany, Netherlands, and Belgium. This is also helpful for organizations using English and Chinese names.

o Organizations can choose whether future-dated new hires are pulled into Cornerstone on their hire date or one week prior to their hire date.

o Organizations have the option to sync organizational units (OUs) only, users only, or both OUs and Users.

    116

Page 119: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

    117

Page 120: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

How Does this Enhancement Benefit My Organization?This integration provides seamless management of employee and organizational unit (OU) data in Cornerstone through Workday.

Resourceso Workday Core Data Inbound Integration Guide

ImplementationIt is recommended to implement the integration on your test environment prior to production environment.

The integration is available to install in the Edge Marketplace for a fee.

For organizations that are using the previously existing, legacy Workday Core Data Inbound integration, enablement information is available in the Resources section above.

For new integrations, this integration is available for self-activation via Edge Marketplace and Integrations. Organizations must have an existing contract with Workday. Starter Guides and Migration instructions are included with the integration in Edge Marketplace.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Manage

Grants access to the Integrations service for Edge Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    118

Page 121: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Workday Transcript Outbound IntegrationThe Workday Transcript Outbound integration is for organizations that are using the Learning module and using Workday as the source for their HCM data. This integration is a one-way sync of completed transcripts from Cornerstone to Workday. The outbound integration runs nightly (US-Pacific) and can be triggered on demand.

The following notes apply to this functionality:

o The following training types are supported: Online Course, Event, Session, Curriculum, Test, External Training, Material, Video.

o Only completed transcripts of active users are synced.o Transcript sync may include Contingent Workers.o Organizations can exclude users based on a user's OU and/or user custom field value

is included.o Organizations can exclude transcripts for certain training through a training custom field

of type checkbox.o Sync summary and log are emailed to a subscription list.

How Does this Enhancement Benefit My Organization?This integration provides an Edge-ready solution to synchronize completed transcript data from Cornerstone to Workday.

Resourceso Workday Transcript Outbound Integration Guide

ImplementationIt is recommended to implement the integration on your test environment prior to production environment.

The integration is available to install in the Edge Marketplace for a fee.

For organizations that are using the previously existing, legacy Workday Transcript Outbound integration, enablement information is available in the Resources section above.

For new integrations, this integration is available for self-activation via Edge Marketplace and Integrations. Organizations must have an existing contract with Workday. Starter Guides and Migration instructions are included with the integration in Edge Marketplace.

SecurityThe following existing permissions apply to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Integrations - Grants access to the Integrations service for Edge Edge

    119

Page 122: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Manage Integrate where the administrator can configure, enable, and disable their third-party integrations that are used within the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

    120

Page 123: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Zoom Integration

    121

Page 124: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Zoom vILT Integration (Early Adopter) - SetupThe Early Adopter Zoom vILT integration can be accessed and configured via the Edge Marketplace.

To access Cornerstone APIs in the Edge Marketplace, go to: ADMIN > TOOLS > EDGE and click the Marketplace link. Search for and click the Cornerstone API tile. Click the Setup tab for setup instructions for the API.

Permissions

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

Edge

ConfigureTo enable the Zoom integration for use with instructor-led training in your Learning Management System:

1. After navigating to the Edge Marketplace, search for and click the Zoom vILT integration.

2. Click the Settings tab for the integration.3. Provide the following account details from your Zoom Account:

o Usernameo Passwordo Base Service URL (the URL where the service is hosted)

4. Click the SAVE SETTINGS button. A Zoom provider will be created in your Learning Management System and can be used when creating vILT sessions.

    122

Page 125: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

Zoom Meetings Integration - OverviewAn Early Adopter Zoom Virtual Instructor-Led Training integration is available via the Edge Marketplace. The Zoom Virtual Instructor-Led Training (vILT) Integration allows clients and partners to seamlessly integrate with the Cornerstone Learning platform and connect end users to virtual meeting sessions, track attendance, and make scheduling tools available for instructors.

ConsiderationsThis integration is for Zoom Meetings, NOT Zoom Webinar, which is a separate product.

This integration is in an Early Adopter status, and not all vILT workflows are currently available. Your organization may benefit from this Early Adopter integration if the following are true:

o My organization only uses single-part sessionso My organization uses one account for managing virtual trainingo Access to the following vILT workflows is enough to satisfy my organization's vILT

needs:o Create Instructoro Update Instructoro Create Sessiono Update Sessiono Get Attendanceo Launch Session

o My organization already uses or is considering using Zoom for instructor-led training or virtual meetings

ImplementationThe Zoom vILT integration can be accessed and configured via the Edge Marketplace. In order to use this integration, your organization must be using the Learning module, including instructor-led training (ILT) functionality, and must have access to Edge and a Zoom Pro, Business, or Education account. There is no additional cost associated with enabling this integration, but the integration cannot be used without a Zoom Pro, Business, or Education account.

PermissionsThe following existing permission applies to this functionality:

PERMISSION NAME

PERMISSION DESCRIPTION CATEGORY

Edge Marketplace - Manage

Grants access to the Marketplace service for Edge Integrate where the administrator can browse and

Edge

    123

Page 126: Title_Page_PG€¦ · Web viewCornerstone Edge Integrate enables organizations to quickly and easily integrate their Cornerstone system with other workforce systems. This includes

Edge Integrations: Edge Integrations Overview

purchase integrations that can be used to extend the Cornerstone system. This permission cannot be constrained. This is an administrator permission.

    124