tlix4028a lesson 3 (2) ohs
TRANSCRIPT
PRESENTATION OUTLINE
The following areas are covered in this presentation:
• Policies
• Standard Operating Procedures (SOPs)
• Safe Manual Handling
• Communicating Policies and Procedures
• Procedure Manuals
• Identifying Potential Hazards
• Controlling Hazards
• Recording and Reporting Incidents/Accidents
• Evaluating of Procedures
POLICIES
• State an organisation’s official
view on a particular matter
• Is generally written at a high level
• Boards or senior managers usually
approve policies to give direction
to the organisation’s activities.
PROCEDURES
• States the steps taken to
implement the policy
• Details how a policy is
implemented
• Can evolve over time as new
tools emerge or operating risks
change
OPERATIONAL PROCEDURES
Elements of Operational Procedures
Clearly tied to policies
Useful and practical: procedures need to be developed with the user in mind with a clear guide for day-to-day action indicating
Consult with workers: who will be responsible for implementing the procedures need to be involved in development
Accurate: procedures should be accurate and up-to-date
Understandable: procedures should be written so that the steps that users need to take are easily understood and followed.
PROCEDURES MANUAL
• Commonly across most organisations procedures are grouped to
form a manual – referred to as an Operations Procedures
Manual or just an ‘Ops Manual’
Operations Procedures Manual
Safety Operations Manual Driver Operations Manual
Finance Division Operations Manual
Quality Systems Procedure Manual
LEGISLATIVE AND STANDARDS FRAMEWORK FOR OPERATIONS PROCEDURES
Regulatory Framework
ISO 9001
Australian Dangerous Goods Code
Safety Data Sheets
Other industry regulations
Other Commonwealth, State and Territory Regulations
Other Jurisdictions’ Requirements
STANDARD OPERATING PROCEDURES (SOPS)
SOPs
Best practice guide that will usually allow you to avoid issues and errors if followed correctly
If you are unsure how to complete a particular process (including whether or not it is appropriate to use formal or informal communication) you should ask a
supervisor or experienced colleague whether or not an SOP exists for that process
Following and developing SOPs will allow you to display initiative, improve productivity and show structured continuous improvement
WRITING SOPS
Type Many decisions More than 10 steps? Best SOP Format
1 No No Simple steps
2 No Yes Hierarchical or graphic
3 Yes No Flowchart
4 Yes Yes Flowchart
Types of SOP Formats
Simple Steps format: for routine procedures
Hierarchical steps: for long procedures (consider the use of images)
Flowchart/Graphic: for procedures that require many decisions
EXAMPLE SOP: SAFE MANUAL HANDLING
Make sure your path is clear
Step 1
Size up the load (weight, size and shape)
Step 2
Place feet close to object. Adopt balanced position
Step 3
Bend knees in semi squat to get a good handhold. Lift load keeping it close to the body.
Step 4
EXAMPLE SOP: SAFE MANUAL HANDLING
Use your leg muscles to lift the load and allow it to rest in fully extended arms
Step 5
Move your feet in the direction of travel – don’t twist at your hips or shoulders.
Step 6
Using leg muscles lower the load by bending your knees in a semi squat to a comfortable degree. Don’t let go of the load until it is secure
Step 7
COMMUNICATING POLICIES & PROCEDURES
Methods of communication
Verbal instructions
Meetings
Memos, newsletters
Written procedures
Training sessions
DEVELOPING &/OR UPDATING POLICIES, PROCEDURES AND WORK REQUIREMENTS (LIKE KPIS)
When developing or updating policies, procedures and work requirements,
ensure thought is given to whether controls for existing hazards/risks will
be affected.
You should also be aware of any new hazards/risks that are introduced as
a result of the new/updated policies, procedures and/or work
requirements.
Whether introducing change or making updates, make sure that you:
1. Identify potential hazards/risks
2. Control potential hazards/risks
3. Report any incidents or near misses that occur
RECORDING AND REPORTING INCIDENTS/ACCIDENTS
Incident Report Form
This report must be completed in the event of:1. A safety hazard being spotted which cannot be rectified immediately, or2. After an accident, occurrence or near miss
Area:
Supervisor:
Date Time:
Circle to show whether hazard or incident
What happened?
Circle whether corrective action was taken or required
What was done?
Is accident investigation required? Yes No
How often is this likely to happen? Rarely Occasionally Often
How severe was the hazard incident? Minor Marginal Major Catastrophic
Reports and signed by:
Forward to:
Supervisor: OH&S Representative OH&S Committee:
RECORDING AND REPORTING INCIDENTS/ACCIDENTSSteps to be taken Special note
Check the site Secure the site. Government inspectors will need to inspect, and ensure other workers are not at risk of injury.
Interview co-workings and the injured person as soon as possible
Use a checklist to ensure a full history is obtained.
Observe the task being performed Observe failures in the system i.e. what were some of the factors that could have contributed to the accident?
Draw a diagram of the site Include:• Layout• Work operations• Materials involved• How the accident happened
Discuss the incident with the Health and Safety Committee
Did the failures occur due to:• Poor training methods?• Poor design of safety equipment?• Poor machinery design?• Lack of warning signs?• Insufficient maintenance?• Workflow problems?• Unsafe operation of equipment?
What actions can be taken to avoid the same accident?