to know more, click below on the country name poland … · eori = economic operators’...
TRANSCRIPT
COUNTRY-SPECIFIC DETAILS
Back to country list 1
Classification: Internal
Our personalized service and tailor-made solutions can help you make informed decisions,
reduce supply chain delays and save money. Not just in the countries listed below, but also
in more regions across the world.
Get in touch with us and we’ll provide you with a Customs House Brokerage solution that
suits you the best.
TO KNOW MORE, CLICK BELOW ON THE COUNTRY NAME
Brazil Canada Denmark
Ecuador France Germany
Italy Peru Poland
Portugal Russia Senegal
South Africa Spain Sweden
Thailand United Kingdom United States of America
COUNTRY-SPECIFIC DETAILS
Back to country list 2
Classification: Internal
BRAZIL
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Core products
Import Customs
Clearance
Export Customs
Clearance
Transit Documents
Standard full import customs
clearance process
• Standard import
clearance procedure
• Guidance on correct
merchandise fiscal
classification
• Customs clearance
consultzancy service
Standard full export
customs clearance process
• Standard export
clearance procedure
• Guidance on correct
merchandise fiscal
classification
• Customs clearance
consultancy services
A transit document allows
free movement of cargo and
containers trough Brazilian
territories, suspending the
payment of duty and VAT
until the destination
• Drawback
• Bonded Warehouse
• Temporary Admission
• Other Ad-hoc atypical
process: RE-IMPORT
• Drawback
• Bonded Warehouse
• Temporary Admission
• Other Ad-hoc atypical
process: RE-EXPORT
• DTA
Additional Custom House Brokerage services
• Duty Recovery and Savings
• Certificate of Origin application
• Classification
• Auditing and KPI reports
• Cloud service for documentation storage
What is required to complete Customs House Brokerage?
• Signed Power of Attorney (POA)
Signed Power of Attorney by importer or exporter on company letterhead and notarized
document; This will grant permission to complete CHB process.
• Radar Register
Screenshot evidence of accomplished registering; Include Damco as exporter/or
importer representative on Customs System
• Marinha Mercante Register (scanned copy of RG/CPF from POA)
Enable Damco as representative on Marinha Mercante website in order to be able to
pay taxes on importer’s behalf;
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
• Certified copy of Company’s Registration;
• Copy of VAT Certificate/Tax ID = CNPJ;
• Electronic POA uploaded to Damco in e-CAC (BR digital Customs portal for queries);
Mandatory Documents
• Signed POA
• Commercial Invoice (s)
• Packing List (s)
• Classification Number/ HTS (NCM)
• Original Bill of Lading (for imports
and Booking for exports)
Additional Documents (where applicable)*
• Licenses
• Health Certificates
• Preferences Certificates
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is Radar?
A: Radar is a mandatory license on Brazilian Customs system for those who wish to export or
import in Brazil. There are different levels of permission and pre-established amount of
goods that a company can export or import and usually that will depend on the size of the
company.
Q: What if I do not have Radar?
A: You can apply directly to Brazilian Customs or request consultancy services to Damco.(this
is subject to a % transnational charge, and credit checks may be required).
Q: What stands for e-CAC?
A: e-Virtual Center for support on tax payer, this is the digital support from Brazilian
Customs in order to initiate queries, amendment process and follow up on queries
Q: What does DTA mean?
A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to
Brazilian Customs and given based on DTA issuance document to be utilized on inland
transportation were duty and VAT are suspended during the transfer process from primary
zone to secondary zone. E.G.: from port to EADI.
Q: What is DUE?
A: DUE stands for “Declaração Única de Exportação” , this is the export customs clearance
declaration on newly released version in Brazil that replaces RE “Registro de Exportação” and
DDE “Declaração de Desembaraço de Exportação”.
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: What does EADI mean?
A: EADI stands for “Estação Aduaneira de Interior” and it’s commom referred as secondary
bonded zone as well.
Q: Who will invoice me for my Customs Clearance?
A: Damco will raise invoice for all Customs related costs
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
CANADA
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Core products
Import Customs
Clearance
Export Customs
Clearance
Consulting
• Standard full import
customs clearance
process
• Standard full export
customs clearance
process
• Full range of trade
advisory services
Technical support on
complex customs issues
• Import entry declaration
all modes across Canada
• HS classification
• Arrangement of delivery
• Export declaration
• B13
• Summary reporting
• HS review and validation
• FTA certification
• Post Entry Claims
• Drawbacks
Additional Custom House Brokerage services
• Compliance Audit Review
• Pre-classification to support strategic sourcing
• Duty Drawback
• Duty Recoveries Projects
• Blanket submissions for entry corrections
• CBSA Audit Assistance
• Post entry amendments
What is required to complete Customs House Brokerage?
Customer set up Canadian Resident
• Signed General Agency Agreement
• Signed rate sheet
• Valid Canadian Business number
• Master Carrier authority
• Completed CHB questionnaire
• Customer product database if
available
Customer set up Non-resident importer
• Signed General Agency Agreement
• Signed rate sheet
• Business number registration
applications duly completed
• Books and record from to retain
outside of Canada original signed in
blue ink
• Master Carrier authority
• NRI Questionnair
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Entry process
• Commercial invoice and packing list
• Bill of Lading
• Free Trade certificates/certificate or origins
• HS if available
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What do I need to import goods into Canada?
A: To import commercially into Canada, you must have a registered importer business
number with the federal government. This importer account is simply an extension of a
corporation's federal business number in Canada. You will also require a complete set of
commercial documents i.e.:
1. Commercial Invoice
2. Packing List
3. Certificate of Origin
4. Free trade certificate if applicable
5. Bill of lading
Q: Is CBSA the only agency concerned with my imports?
A: Depending on the commodity imported, CBSA also works in conjunction with other
government departments for release. Damco is familiar with all government departments
and will work with you and the other government departments to aid in the release of your
shipment.
Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff
classification according to the Harmonized Classification Number. Certain commodities can
be assessed with other taxes – including anti-dumping and excise taxes.
Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse
to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the
type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate
assigned to your product line. Damco’s Customs Consultants will request a FIRM report from
CBSA and perform an extensive audit of your imports to search for any potential recoveries.
Time lines for corrections vary from one to four years with CBSA depending on the
opportunity.
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: Can you help us educate our staff regarding Customs?
A: Yes. We provide training programs at our facility or your office location based on your
requirements. We can also conduct training webinars depending on the topic of interest.
Q: CBSA are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your
transactions and internal procedures in preparation for your audit.
Q: I am not sure how to classify new products. Can you help?
A: Yes. We can assist with determining the correct tariff classification and applicable duty
and taxes. We will require a thorough description of the product along with the country of
origin.
Q: How do I set up an account ?
A: The following documents are required to set up an account:
1. GAA: General Agency Agreement, to be completed and signed by the Importer giving
authority to Damco to act on their behalf.
2. Duty and tax bond or GST letter. We can assist you with that
3. Parts Database: Harmonized tariff classification of your products if available.
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
DENMARK
Local contact options
Book directly through Maersk.com or contact [email protected] to include one of
our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs Clearance Export Customs
Clearance
Transit Documents
Standard Full Customs Declaration,
paying Duty & VAT upon arrival in
the country in scope to gain
release of the cargo for onward
delivery.
Standard Declaration to
Customs to gain
permission to load the
vessel & be exported
outside of the EU.
A transit document allows
the free movement of
containers through European
territories, suspending the
payment of Duty and VAT
until the destination.
• Import & Export declarations
• Simplified procedures
• Customs warehousing
• Perishable cargo
• e-Commerce
• First time Importers or
Exporters
• Personal effects
• European border controls &
transit movements
• Temporary clearance
• Export declarations
• Certificates
• Perishable cargo
• European border
controls & transit
movements
• Reimbursements
• T1
• T2L (EU origin) issuing +
clearance
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
Auditing and KPI reports Tailored Auditing & Customs Reporting specific to their
business requirements.
What is required to complete Customs House Brokerage?
Signed Direct Representation Letter / PoA
Signed by the Trader & on Company Letter Headed paper. This grant’s permission for
Damco to complete CHB on behalf of the Trader and provides the required details to enable
internal account creation.
Mandatory documents Required:
• Signed Direct Representation
Authorisation / PoA
• Commercial invoice(s)
• Packing list(s)
• Classification Number (Tariff Heading)
• Copy of the Bill of Lading
Additional documents (where
applicable)
• Licences
• Health Certificates
• Preference Certificates
EORI Number
The trader must have a valid EORI and/or VAT number to hold a solid audit trail with the
Danish Tax Agency (Skattestyrelsen) and the Danish Customs Agency (Toldstyrelsen) and &
to be eligible to claim back any potential VAT paid.
Disclaimer
• HS code provided by Customer
• Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical
inspections; drayage, port charges, demurrage and detention, port transit
documentation, classification or additional consultancy services
• Subject to Damco Trading Conditions
• Use of Damco deferment Account is subject of capital advance fees
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing page above
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and
Vessel delays.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application, more information can be found
upon https://www.toldst.dk/selvbetjening-og-vejledning/
Q: What is a classification number(Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their
products. http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958
Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Damco, who can
assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has
been released from customs and is free to leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs
and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact [email protected]
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
ECUADOR
Local contact options
Maersk Ecuador has partnered with top customs agents in the country according to agility
on custom process, good Agent Profile, and experience in local custom processes and
regulations. We cover all custom districts in Ecuador, including ports and International
Airports; for imports and exports.
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain. You may also
contact [email protected] for more information.
Core products
Import Customs
Clearance
Export Customs
Clearance Special Regimes
Standard full import
customs clearance process:
• Full Customs Declaration
upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
• Guidance on correct
merchandise fiscal
classification, on the type
of operation, on the
existent commercial trade
agreements that you can
benefit from.
• Customs clearance
consultancy services, such
as providing information
on the
certificates/licenses
needed for each type of
commodity.
Standard full export
customs clearance
process:
• Standard export
clearance procedure
• Guidance on correct
merchandise fiscal
classification, on the
type of operation, on
the existent commercial
trade agreements that
you can benefit from.
• Customs clearance
consultancy services,
such as providing
information on the
certificates/licenses
needed for each type of
commodity.
• Import / Export
processes
• Duty Classification
• Definitive Import Entry
Declaration
• Duty Classification
• Definitive Export Entry
Declaration
• Temporary Import
• Temporary Export
• Trans-shipment of
goods
• Return Cargo
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Additional Custom House Brokerage services
Inspection Importer / Ex-porter
Registration Inhouse
• Inspection is needed for
certain products, such as
per-shambles. It is done
with customs authorities
and regular-tory entities.
• Customs and legal
advising / consulting
for Import-exporter
registration at
ECUAPASS
• Provide competent and
complete in-house
customs brokerage. Our
knowledgeable customs
clearance experts take
care of documentation
and enable timely and
reliable movement
goods through the
customs pro-cess.
• Custom Inspection /
Examination
• Inspection with regulatory
entities
• Anti-drugs inspection
Mandatory Documents for Imports:
• Original Commercial Invoice(s)
• Original Bill of lading
• Packing List(s)
• Insurance Policy of the cargo (optional)
• Original Origin Certificate, if required
• Original Licenses and Certificates for restricted goods, if required
Mandatory Documents for Exports:
• Commercial Invoice (authorized by SRI)
• Shipping Documents
• Bill of Lading
• Original Licenses and Certificates for restricted goods, if required
*Importer must register our Custom broker’s code at ECUAPASS system
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
FAQs
Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose, and we . Please contact our
office to discuss which option is right for you.
Q: What can hold up my Customs Clearance?
A: A non-compliance with the documentation, or any observation from Custom Supervisor.
Q: What is a DAI?
A: It stands for Declaración Aduanera de Importación, and it means Customs Declaration.
Q: What is ECUAPASS?
A: It’s the National electronic system for Ecuadorian Customs.
Q: What are the types of customs modalities in Ecuador?
A: a) Advanced Dispatch: Process is done previous to the arrival
b) Regular Dispatch: Within the 15 calendar days starting the day after the end of the
discharge.
Q: How will I know when my shipment has cleared customs?
A: Our Customer Service team will be in charge of status
Q: Who can I contact regarding my Customs Clearance?
A: Please contact your Customer Service agent, which will coordinate with our Delivery Team.
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
FRANCE
Local contact options
Book directly through Maersk.com or contact [email protected] to include one of
our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs Clearance Export Customs
Clearance
Transit Documents
Standard Full Customs Declaration,
paying Duty & VAT upon arrival in
the country in scope to gain
release of the cargo for onward
delivery.
Standard Declaration to
Customs to gain
permission to load the
vessel & be exported
outside of the EU.
A transit document allows
the free movement of
containers through European
territories, suspending the
payment of Duty and VAT
until the destination.
• Final import customs
clearance
• Simplified customs
procedures
• First time importers of
exporters
• Vat exemption under auto
liquidation process
• Help on HS code request to
French customs ( RTC)
• Delivery arrangement
• Certificates of
origin / EUR.1 /
ATR
• T2L (EU origin)
issuing + clearance
• Standard export
clearance
•
• T1
• T2L (EU origin) issuing +
clearance
COUNTRY-SPECIFIC DETAILS
Back to country list 16
Classification: Internal
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer
enquiries to Damco
What is required to complete Customs House Brokerage?
Signed Power of Attorney (POA)
Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco
to complete CHB on behalf of the buyer and provides the required details to enable internal
account creation.
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
• European EORI number
EORI Number
The buyer must have a valid European EORI. For European Customer, he should be informed
with local customs how to get back French VAT amount.
Additional documents (where applicable)
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to Transamar where necessary
COUNTRY-SPECIFIC DETAILS
Back to country list 17
Classification: Internal
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application, more information can be found
upon http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-
registration-and-identification
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products.
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Transamar, who
can assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has
been released from customs and is free to leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs
and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact [email protected]
COUNTRY-SPECIFIC DETAILS
Back to country list 18
Classification: Internal
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 19
Classification: Internal
GERMANY
Local contact options
Book directly through Maersk.com or contact [email protected] to include one of
our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance
Transit Documents
Standard Full Customs
Declaration, paying Duty &
VAT upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
Standard Declaration to
Customs to gain permission
to load the vessel & be
exported outside of the EU.
A transit document allows
the free movement of
containers through European
territories, suspending the
payment of Duty and VAT
until the destination.
• Import Customs
Clearance
• Export Customs
Clearance
• Transit Documents
Port Filing (Hafenanmeldung)
• BHT (BHV-Terminal)
• WHT (WHV-Terminal)
• Z-No. (HAM-Terminal)
• T1
• T2L (EU origin) issuing +
clearance
Additional Custom House Brokerage services
Customs Quick Health Scan Origin certificate that may be necessary depending on
final country cargo destination
Peak Volume Management
Programme
This document, depending on cargo type, is necessary
for import / export CHB.
Origin and Free Trade
Agreements
This document will be necessary as per customs
requests for both export / import CHB (allow to open
the container)
Classification Management Support on container scanner (customs request)
* Costs will vary depending on the type of business, size & requirement – please refer
enquiries to Damco
COUNTRY-SPECIFIC DETAILS
Back to country list 20
Classification: Internal
What is required to complete Customs House Brokerage?
Signed Power of Attorney (POA)
Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco
to complete CHB on behalf of the buyer and provides the required details to enable internal
account creation.
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
EORI Number
The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs
authority and tax office & to be eligible to claim back any potential VAT paid.
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to Damco where necessary
Product Portfolio Maersk CHB – Germany (under legal entity Damco Germany GmbH)
• Import Customs Clearance
• T1 / Transit Document (NCTS)
• T2L Clearance
• Export Customs Clearance (MRN)
• Port Filing / Export Customs Port Release (BHT, WHT, Z-Nr, Port Base, APCS)
• Fiscal Customs Clearance
• Inward + Outward Processing (Aktive + Passive Veredelungen)
• Veterinary Clearance (for Import and Transhipment)
• Phytosanitary Clearance
• BLE Clearance (Federal Institute for Agriculture and Food)
• Customs physical inspection at warehouse
• VGM / Container weighing
• Special clearances as per request
• Port Services individual for Bremerhaven, Hamburg and Wilhelmshaven
COUNTRY-SPECIFIC DETAILS
Back to country list 21
Classification: Internal
FAQs
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is a Deferment Account?
A: A deferment account is an account registered with customs, which allows the customer to
make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs
clearance, avoiding additional delays.
Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the local German customs
authority directly or contact Damco at [email protected] to seek approval to use
theirs. This is subject to a % transactional charge, and credit checks may be required.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application, more information can be found upon http://www.zoll.de
Q: What is a classification number / HS Code
A: A classification number is a unique 11-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products. http://auskunft.ezt-
online.de/ezto/Welcome.do
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Damco, who can
assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team at [email protected] will email the customer with clearance
paperwork as soon as the shipment has been released from customs and is free to leave the
port.
Q: Who can I contact regarding my Customs Clearance?>
A: Please contact [email protected]
COUNTRY-SPECIFIC DETAILS
Back to country list 22
Classification: Internal
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 23
Classification: Internal
ITALY
Local contact options
Contact [email protected] | [email protected] to include one of our Customs
House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
on [email protected] | [email protected].
Core products
Import Customs
Clearance
Export Customs
Clearance
T1 - transit
customs clearance Fiscal clearance
Standard Full
Customs Declaration,
paying Duty & VAT
upon arrival in the
country in scope to
gain release of cargo.
Standard Declaration
to Customs to gain
permission to board
an outbound vessel.
A customs
declarations allowing
to move goods
between two or more
different customs
territories.
Import customs
clearance done in the
country of entry to EU
while we guarantee
that the VAT will be
paid in the country of
final destination that
is a different EU
country.
• Import
declarations.
• Declaring T2L
(intra EU
shipments).
• Export
declarations.
• Creating T2L for
intra EU
shipments.
• Regular T1.
• Simplified
procedure (we
do not have it
yet but are in the
process of
obtaining one).
Additional Custom House Brokerage services
• EUR1
• Sanitary / Phytosanitary / Soivre (quality) Certificates
• Veterinary certificates
• ECS – Declaring already custom cleared cargo to European customs system.
• Security declarations – Not included in simplified procedure but must be done before
loading a vessel.
• Scanner Assistance
• Inspections Assistance
COUNTRY-SPECIFIC DETAILS
Back to country list 24
Classification: Internal
What is required to complete Customs House Brokerage?
• Commercial Invoice (s)
• Packing List (s)
• HS codes of the cargo
• Bill Of Lading
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities
feedback.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products.
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct.
Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated e-mail announcement
Q: Who can I contact regarding my Customs Clearance?
A: Please contact
[email protected] – import shipments
[email protected] - export shipments
Q: Who will invoice me for my Customs Clearance?
A: Maersk will raise your invoice for all CHB activities
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact
[email protected] – import shipments
[email protected] - export shipments
COUNTRY-SPECIFIC DETAILS
Back to country list 25
Classification: Internal
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 26
Classification: Internal
PERU
Local contact options
In Maersk Peru, we have people who are experts in local customs processes and regulations,
and we work with trusted and AEO (Authorized Economic Operators) certified customs
agents with vast experience in the field. We cover all the customs jurisdictions in Peru,
meaning all ports, for imports and exports.
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain. You may also
contact [email protected] for more information.
Core products
Import Customs
Clearance
Export Customs
Clearance Transit documents
Standard full import
customs clearance process
• Full Customs Declaration
upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
• Guidance on correct
merchandise fiscal
classification, on the
type of operation, on the
existent commercial
trade agreements that
you can benefit from.
• Customs clearance
consultancy services,
such as providing
information on the
certificates/licenses
needed for each type of
commodity.
Standard full export
customs clearance process:
• Standard export
clearance procedure
• Guidance on correct
merchandise fiscal
classification, on the
type of operation, on the
existent commercial
trade agreements that
you can benefit from.
• Customs clearance
consultancy services,
such as providing
information on the
certificates/licenses
needed for each type of
commodity.
• A transit document
allows free movement of
cargo and containers
through Peruvian
territories, suspending
the payment of duty and
VAT until the
destination.
• Duty Classification
• Definitive Import Entry
Declaration
• Temporary Import Entry
Declaration
• Duty Classification
• Definitive Export Entry
Declaration
• Temporary Import Entry
Declaration
• Transit entry declaration
COUNTRY-SPECIFIC DETAILS
Back to country list 27
Classification: Internal
Additional Custom House Brokerage services
• EUR1
• Sanitary / Phytosanitary / Soivre (quality) Certificates
• Veterinary certificates
• ECS – Declaring already custom cleared cargo to European customs system.
• Security declarations – Not included in simplified procedure but must be done before
loading a vessel.
• Scanner Assistance
• Inspections Assistance
What is required to complete Customs House Brokerage?
• Commercial Invoice (s)
• Packing List (s)
• HS codes of the cargo
• Bill Of Lading
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities
feedback.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products.
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct.
Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated e-mail announcement
Q: Who can I contact regarding my Customs Clearance?
A: Please contact
[email protected] – import shipments
[email protected] - export shipments
COUNTRY-SPECIFIC DETAILS
Back to country list 28
Classification: Internal
Q: Who will invoice me for my Customs Clearance?
A: Maersk will raise your invoice for all CHB activities
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact
[email protected] – import shipments
[email protected] - export shipments
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 29
Classification: Internal
POLAND
Local contact options
Book directly through Maersk.com or contact [email protected] to include one of
our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance Transit documents
Standard Full Customs
Declaration, paying Duty &
VAT upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
Standard Declaration to
Customs to gain
permission to load the
vessel & be exported
outside of the EU.
A transit document allows
the free movement of
containers through
European territories,
suspending the payment of
Duty and VAT until the
destination.
• Final import customs
clearance
• Simplified customs
clearance
• Customs & sanitary
inspections
• PEX – A / EU – A
documents
• Certificates of origin /
EUR.1 *
• T2L (EU origin) issuing +
clearance
• T1
• * Only with customs
clearance
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer enquiries
to Damco.
COUNTRY-SPECIFIC DETAILS
Back to country list 30
Classification: Internal
What is required to complete Customs House Brokerage?
Signed Power of Attorney (POA)
Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco
to complete CHB on behalf of the buyer and provides the required details to enable internal
account creation.
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
EORI Number
The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs
authority and tax office & to be eligible to claim back any potential VAT paid.
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to Damco where necessary
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application, more information can be found on https://puesc.gov.pl. You
can check if EORI no is valid
on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products. https://ext-
isztar4.mf.gov.pl/taryfa_celna/
COUNTRY-SPECIFIC DETAILS
Back to country list 31
Classification: Internal
Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Damco, who can
assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team at [email protected] will email the customer with clearance paperwork
as soon as the shipment has been released from customs and is free to leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco invoice, please contact [email protected]
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 32
Classification: Internal
PORTUGAL
Local contact options
Please contact [email protected] to include one of our Customs House Brokerage
products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance Transit documents
Standard Full Customs
Declaration, paying Duties
& VAT upon arrival in the
country in order to clear
the cargo.
Standard Declaration to
Customs to obtain
permission to export cargo
to non-EU destinations.
A transit document allows
the free movement of
containers through
European territories,
suspending the payment of
Duty and VAT until the
destination.
• Final import customs
clearance
• Temporary import
customs clearance
• Simplified customs
clearance
• Customs & other
authorities inspections
• Export customs
clearance
• Certificates of origin /
EUR.1
• T2L (EU origin) issuing +
clearance
• Re-export declaration
• T1
COUNTRY-SPECIFIC DETAILS
Back to country list 33
Classification: Internal
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer enquiries
to Customs Sales Department.
What is required to complete Customs House Brokerage?
Signed Power of Attorney (POA)
Signed by the buyer, on Company Letter Headed paper, with needed ID documents and
commercial certificate. This grant’s permission for our Customs Team to complete CHB on
behalf of the buyer and provides the required details to enable internal account creation.
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
EORI Number
The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs
authority and tax office & to be eligible to claim back any potential VAT paid.
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to our Customs Team whenever necessary
COUNTRY-SPECIFIC DETAILS
Back to country list 34
Classification: Internal
FAQs
Q: What is the Pricing / Cost of these services?
A: Our Sales team will define our best offer, depending on the business complexity/volumes
Q: What can hold up my Customs Clearance?
A: Document control and/or Physical control from Customs and other relevant authorities.
Q: How will I know when my shipment has cleared customs?
A: Our Customs Team will upload and send proper notification to customers, via our
dedicated website.
Q: Who can I contact regarding my Customs Clearance?
A: All contacts and booking tool available on https://teamsite.maerskgroup.com/teams/MLI-
X-Spain2/Customs/SitePages/techbpt.aspx. You will also receive an “on-boarding” contact
from your CHB partner to explain all process details and communication flow.
Q: Who will invoice me for my Customs Clearance?
A: You will receive one consolidated invoice on your Maersk shipment or directly from CHB
desk on special business cases.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: You will be able to dispute online your Maersk invoice, or contact your CHB partner
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 35
Classification: Internal
RUSSIA
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Core products
Import Customs
Clearance
Export Customs
Clearance Transit documents Transit documents
Standard Full
Customs Declaration
to gain permission to
sell out the cargo on
internal market.
Standard Declaration
to Customs to gain
permission to load
the vessel & be
exported outside of
the RF.
Customs procedure
used to move goods
under customs
control between entry
point to the country
and final place of
customs clearance. As
such, it allows
customs clearance
formalities to take
place at the point
destination rather
than at the point of
entry into the
customs territory.
Maersk prepares the
goods for their
temporary export and
later import.
• Final import
customs
clearance
• Customs &
phytosanitary
inspections
• Bonded transit
declaration
• Bonded
Guarantee
certificate
COUNTRY-SPECIFIC DETAILS
Back to country list 36
Classification: Internal
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer enquiries
to Damco.
What is required to complete Customs House Brokerage?
Mandatory documents required:
• Signed POA
• Contract
• Trading conditions
• Framework contract
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
*Originals to be submitted to Damco where necessary
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you or contact with the local Maersk
Sales Representative
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
COUNTRY-SPECIFIC DETAILS
Back to country list 37
Classification: Internal
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products.
Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact our CHB
Department, who can assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Please contact with your local Customer Service
Q: Who can I contact regarding my Customs Clearance?
A: Please contact with your local Customer Service or Maersk Sales Representative
Q: Who will invoice me for my Customs Clearance?
A: Customer Service will raise an invoice for all Customs and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For CHB invoice, please contact your Customer Services specialist
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
POA = Power of Attorney
COUNTRY-SPECIFIC DETAILS
Back to country list 38
Classification: Internal
SENEGAL
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Core products
Import Customs
Clearance
Export Customs
Clearance
Bonded transit
movement
Standard Full Customs
Declaration, paying Duty &
VAT upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
Standard Declaration to
Customs to gain permission
to load the vessel & be
exported outside of the EU.
Hinterland services for cargo
in transit to land locked
countries
• Customs formalities • Customs formalities • Trucking
• Customs formalities at
port, at the border and
potentially at destination
Additional Custom House Brokerage services
• Our services cover all aspects of
customs procedures:
• Full customs clearance
• Bonded warehousing
• Bonded transit movements
• Commodity classification
• Intrastat and extrastat
• Limited fiscal representation
• Aggregated declarations
• Classification and validation
investigation
• Regulatory reporting
• Complex entry preparation
• IPR /Drawback strategy
• Bonded transfers and transhipments
What is required to complete Customs House Brokerage?
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
• Exemption documents for exempted projects
• Import license (COTECNA report)
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
COUNTRY-SPECIFIC DETAILS
Back to country list 39
Classification: Internal
• Phytosanitary Certificates
* originals to be submitted to Damco where necessary
Signed Power of Attorney (POA):
Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco
to complete CHB on behalf of the buyer and provides the required details to enable internal
account creation
NINEA Number & PPM Code
The buyer must have a valid Ninea and VAT number and PPM code to hold a solid audit trail
with customs authority and tax office & to be eligible to claim back any potential VAT paid.
Deferment Account Number
A deferment account is an account registered with customs which allows the customer to
make Duty & VAT payments in a secure way . This initiates a smoother, quicker customs
clearance, avoiding additional delays . Customer can apply for their own account by
contacting the local Senegalese public customs authority directly or request a credit
agreement protocol with DAMCO which is subject to a % transnational charge, and credit
checks may be required .
FAQs
Q: What is the Pricing / Cost of these services?
A: Cf. quotation
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is a Deferment Account?
A: A deferment account is an account registered with customs, which allows the customer to
make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs
clearance, avoiding additional delays.
Q: Can DAMCO use its deferment account to pay for customs clearance and re-invoice
it after to us?
A: Yes, but subject to client financial stability and capability to pay in time.
Q: Is DAMCO a certified Customs house broker?
A: Yes
Q: What is the lead time for customs clearance?
A: 4 to 5 days subject to documents reception at least 10 days before vessel arrival.
COUNTRY-SPECIFIC DETAILS
Back to country list 40
Classification: Internal
Q: What are the needed documents for customs clearance?
A:
• Commercial Invoice
• Packing list
• Bill of lading
• Power of attorney
Q: Who will be my point of contact at DAMCO?
A: Every customer has a dedicated agent as focal point of contact to handle his files, that
person will be permanently in touch with him regarding the processing of his clearance but
also for his overall operation.
Q: What is the deadline for payment of DAMCO invoices?
A: Cash for certain clients and on 15 to 30 days credit for some others regarding different
criteria.
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 41
Classification: Internal
SOUTH AFRICA
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance. One of our licenced customs brokers can be contacted
on [email protected] in her capacity as Customer Care Manager and
escalations to [email protected] in his capacity as SCM & VAS Manager.
Core products
Import Customs
Clearance
Export Customs
Clearance
Bonded transit
movement
Standard full import customs
clearance process
Standard full export
customers clearance process
A transit document allows
the free movement of
containers through South
Africa and African countries
around Southern Africa
• HS code review and
suggestion
• Import entry declaration
• Act as intermediary
between traders and
Customs in Customs
clearance process
• EDI capabilities to any
port entry in South
Africa
• Export entry declaration
• Act as intermediary
between traders and
Customs in Customs
clearance process
• EDI capabilities to any
port exit in South Africa
• Transit entry declaration
• Act as intermediary
between traders and
Customs in Customs
clearance process
• EDI capabilities to any
port entry/exit in South
Africa
Additional Custom House Brokerage services
• Refund Claims
• Value determinations (DA55)
• Tariff determinations
• Special attendance / Customs supervision
• Other Agency Hold release facilitation
• Obtaining certificates of Origin
• Vouchers of Correction
• Ex bond clearances
• Lodging Provisional Payments
• Consulting and Dispute Resolution
COUNTRY-SPECIFIC DETAILS
Back to country list 42
Classification: Internal
What is required to complete Customs House Brokerage?
• Registered importer on Record is always required for import and export clearance.
• Cargo destined to BLNS countries require a Foreign Principal and Registered Agent
registration.
• Commercial documents required for clearance would include:
o Commercial Invoice
o Packing List
o Clearing Instruction
o Certificate of Origin / EUR1 (if applicable)
o Bill of Lading
o Any relevant permits i.e. ITAC import permits on second hand / used goods
Note: Damco does not facilitate clearance on personal effect shipments.
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is a Deferment Account?
A: A deferment account is an account registered with customs, which allows the customer to
make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs
clearance, avoiding additional delays.
Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the local customs authority
directly or elect to make use of the Damco deferment facilities * this is subject to a %
transnational charge, and credit checks may be required.
Q: What is an Importer code and how do I get one?
A: An Importer / Exporter code is a unique reference number issued by Customs to Trader
and is required to import or export goods. This is a one-time application. More information
can be found upon http://www.sars.gov.za
Q: What is a classification number HS Code?
A: A classification number is a unique 9-digit code that relates to a specific product and
determines the amount of Duty payable
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please contact Damco, who can assist in an
advisory capacity only.
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has
been released from customs and is free to leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact your Customer Service Representative.
Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact [email protected] in her capacity as Customer
Care Manager and escalations to [email protected] in his capacity as SCM & VAS
Manager.
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
SPAIN
Local contact options
Book directly through Maersk.com or contact [email protected] or Export and
Transits OPS Coordinator Avellaneda, Javier [email protected] (+34 956 58 45
37) or Imports OPS Coordinator Migoya, Helia [email protected] (+34 956 58 45
24) to include one of our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance
Transit
Documents
Waivers
Standard Full
Customs Declaration,
paying Duty & VAT
upon arrival in the
country in scope to
gain release of the
cargo for onward
delivery.
Standard Declaration
to Customs to gain
permission to load
the vessel & be
exported outside of
the EU.
A transit document
allows the free
movement of
containers through
European territories,
suspending the
payment of Duty and
VAT until the
destination.
When a merchandise
is shipped to a West
African country, in
addition to the usual
documentation for
maritime shipments
(invoice, packing list,
certificates of origin
and customs
clearance), an
additional document
called waiver or BS
must be completed.
• Full import
customs
clearance
• Fiscal
representation
• Inward +
outward
processing
• Export
declaration
including Port
Filing
• T1 (Domestic)
• T2L (EU origin)
issuing +
clearance
• T1 (International)
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Additional Custom House Brokerage services
EUR1 Origin certificate that may be necessary depending on final
country cargo destination
Sanitary / Phytosanitary /
Soivre (quality)
Certificates
This document, depending on cargo type, is necessary for
import / export CHB.
C-5 Document This document will be necessary as per customs requests for
both export / import CHB (allow to open the container)
Scanner Assistance Support on container scanner (customs request)
Inspections Assistance Support of red channels and scanner
What is required to complete Customs House Brokerage?
Mandatory documents required:
• Customer Authorization to perform Customs Clearance for their cargo
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
Additional documents (where applicable)
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to Transamar where necessary
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and
vessel delays.
Q: What is a Deferred VAT?
A: With the amendments introduced by Law 28/2014, importers can pay VAT on their
monthly return. That is, while the payment of customs duties, anti-dumping and other taxes
related to imports will be managed with the payment letter 031, the VAT will be deferred to
the monthly VAT declaration-settlement (Form 303).
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: What if I do not have a Deferred VAT?
A: Customer can apply to have Deferred VAT by submitting the census declaration (model
036 of the AEAT), which can be done telematically , in the month of November of the year
before the start of the calendar year in which it should take effect.
That is to say that for operators who want to apply for deferred VAT application for 2019,
you must submit model 036 this same month of November 2018. The request to renounce
VAT deferred to the export must also be made through model 036 in the month of
November of the year before the start of the calendar year in which it should take effect
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application, more information can be found upon http://www.AEAT.es
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their products.
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Transamar, who
can assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team at [email protected] will email the customer with clearance
paperwork as soon as the shipment has been released from customs and is free to leave the
port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected] or Export and Transits OPS Coordinator
Avellaneda, Javier [email protected] (+34 956 58 45 37) Imports OPS
Coordinator Migoya, Helia [email protected] (+34 956 58 45 24)
Q: Who will invoice me for my Customs Clearance?
A: Transamar will raise an invoice for all Customs related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact [email protected] or Export and Transits OPS Coordinator
Avellaneda, Javier [email protected] (+34 956 58 45 37) Imports OPS
Coordinator Migoya, Helia [email protected] (+34 956 58 45 24)
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 48
Classification: Internal
SWEDEN
Local contact options
Please contact [email protected] to include one of our Customs House Brokerage
products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance Transit documents
Standard Full Customs
Declaration, paying Duty &
VAT upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
Standard Declaration to
Customs to gain permission
to load the vessel & be
exported outside of the EU.
A transit document allows
the free movement of
containers through European
territories, suspending the
payment of Duty and VAT
until the destination.
• Final import customs
clearance
• Simplified customs
clearance
• Customs & sanitary
inspections
• PEX – A / EU – A
documents
• Certificates of origin /
EUR.1 *
• T2L (EU origin) issuing +
clearance
• T1
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
What is required to complete Customs House Brokerage?
Signed Power of Attorney (POA)
Signed by the buyer & on Company Letter Headed paper. This grant’s permission to
complete CHB on behalf of the buyer and provides the required details to enable internal
account creation.
Mandatory documents required:
• Signed POA
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
EORI Number
The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs
authority and tax office & to be eligible to claim back any potential VAT paid.
Additional documents (where applicable)
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted where necessary
FAQs
Q: What is the Pricing / Cost of these services?
A: The Cost of these services can be found under out local charges tariff
page https://www.maersk.com/local-information/sweden/important-information
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be
awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and
Vessel delays.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to Trader and is required to import or export goods.
This is a one-time application. You can apply for an EORI number
here: http://eoriwebb.tullverket.se/eoriexternalweb/login.jsf?lang=SE
Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable the customer to classify their
products. http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-
11&d=I&cc=&l=sv&ql=sv&ea=false
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact one of our CHB
experts, who can assist in an advisory capacity only.
Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has
been released from customs and is free to leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs
and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please send your customs related queries to [email protected]
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
THAILAND
Local contact options
Please contact [email protected] to include one of our Customs
House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance
Bonded transit
movement
Standard full import customs
clearance process
Standard full export customs
clearance process
A transit document allows
the movement of containers
through Laos, Cambodia,
Malaysia and Myanmar.
• HS code review and
suggestion
• Import entry declaration
• Act as intermediary
between traders and
Customs in Customs
clearance process
• Export entry declaration
• Good control list
submission
• Act as an intermediary
between traders and
Customs in Customs
clearance process to
gain permission to board
the vessel & be exported
outside of Thailand
• Transit entry declaration
• Act as an intermediary
between traders and
Customs in Customs
clearance process at the
border
Additional Custom House Brokerage services
• C/O Form applying (all type, both DFT & Chamber of Commerce
• C/O Legalization
• Duty Drawback
• Tax Refund
• NSW submission (applicable for restricted commodities)
• Bonded transfers and transhipments
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
What is required to complete Customs House Brokerage?
Process Mandatory documents required Lead-time
ONE-TIME PROCESS
1. Customer set up
To enable Damco handle
the shipment
• Certified copy of company registration
• Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration
for adding broker
To enable Damco
process customs
clearance on customer's
behalf
• Completed for of Customs registration
application (CHBDOC002_CUSTOMS
REGISTRATION FORM NO.7)
• Certified copy of VAT Certificate/Tax ID
• Certified copy of ID Card/Passport of
customer's authorized board director
• POA to register Customs (CHBDOC001_POA
TO REGISTER CUSTOMS)
• Certified copy of customer's company affidavit
(not over 3 months)
• Original ID Card/Passport of customer's
authorized board director (when submitting
customs)
3-14 days
3. Signed power of
attorney (POA)
This grants permission
for Damco to complete
CHB on behalf of the
customer
• Certified copy of Company registration
• Certified copy of VAT Certificate/Tax ID
• Original ID Card/Passport of customer’s
authorized board director (when submitting
customs)
• POA
REGULAR PROCESS
1. Entry declaration
• Invoice & packing list
• Bill of Lading (import), booking confirmation
(export)
• HS code, Form (if any)
1 day
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What is the benefit of using Maersk CHB powered by Damco?
A:
• We can help our customers consolidate number of suppliers for ease of their supply
chain management.
• We are the first to know when the boxes will arrive or depart so we best positioned to
make filing on time.
• CHB services provide deeper relationships and additional stickiness to our ocean liner
business.
• We can become the one stop shop supplier for our customers… Integrator of Container
Logistics.
Q: What is Damco CHB key selling point?
A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by
Thai Customs department:
1. Exemption from physical examination except other procedure/related laws
2. otherwise stated or having reasonable suspicious.
3. Fast duty drawback.
4. Re-export, tranship, in-transit procession without additional registration.
In-house & Professional Customs Specialist Team.
Safety and security compliance.
• Multiple sources of Data storage & Back-up system.
• Latest technology support E-paperless, E-form, E-formula and Invoice interface
Q: Could we proceed Adding broker with Customs without original ID card or passport
presentation?
A: No, presentation of original ID card or passport at the time of registration is required by
laws.
Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks
Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and
determines the amount of Duty payable.
Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their
products are correct. However, if they are unsure please advise to contact Damco, who can
assist in an advisory capacity only.
COUNTRY-SPECIFIC DETAILS
Back to country list 54
Classification: Internal
Q: How will I know when my shipment has cleared customs?
A: Our team at [email protected] will email the customer with
clearance paperwork as soon as the shipment has been released from customs and is free to
leave the port.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact [email protected]
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
NSW = National Single Window
LPI = License Per Invoice
COUNTRY-SPECIFIC DETAILS
Back to country list 55
Classification: Internal
UNITED KINGDOM
Local contact options
Book directly through Maersk.com or contact [email protected] to include one of
our Customs House Brokerage products in your supply chain.
Our Customs Team are always happy to answer any query you may have in relation to
customs clearance, one of our licenced customs brokers can be contacted
Core products
Import Customs
Clearance
Export Customs
Clearance
Transit Documents
Standard Full Customs
Declaration, paying Duty &
VAT upon arrival in the
country in scope to gain
release of the cargo for
onward delivery.
Standard Declaration to
Customs to gain permission
to load the vessel & be
exported outside of the EU.
A transit document allows
the free movement of
containers through European
territories, suspending the
payment of Duty and VAT
until the destination.
• Full Import customs
clearance
• Simplified customs
clearance
• Customs & Port
Authority inspections
• T1
• T2L (EU origin) issuing +
clearance
* Only with customs
clearance
Additional Custom House Brokerage services
Customs Quick Health
Scan
A high level risk & control assessment of the customers business
highlighting potential gaps and providing support and solutions
where required.
Peak Volume
Management
Programme
Assistance with daily Customs House Brokerage activities when
the customer needs it most.
Origin and Free Trade
Agreements Awareness & guidance on FTA’s & preferential origins.
Classification
Management
An overview of current Classification Databases or a Full End-to-
end Reclassification Programme from our trained specialists.
* Costs will vary depending on the type of business, size & requirement – please refer
enquiries to Damco
COUNTRY-SPECIFIC DETAILS
Back to country list 56
Classification: Internal
What is required to complete Customs House Brokerage?
Signed Direct Representation Letter
Please read, print & sign on company letter headed paper, and return to Damco. This
document is providing Damco permission from you, to complete CHB on your behalf.
Mandatory Documents Required
• Signed Direct Rep Letter
• Commercial invoice(s)
• Packing list(s)
• Classification Number / HS code
EORI Number*
EORI (Economic Operators Registration & Identification System) Number – is required to
complete customs clearance. Please refer to the FAQ Section for more details
Additional documents (where applicable) *
• Copy of the Bill of Lading
• Licences
• Health Certificates
• Preference Certificates
* Originals to be submitted to Damco where necessary
FAQs
Q: What is the cost of Customs Clearance?
A: The cost will vary depending on the type of declaration required and will be displayed
within the booking stage, Alternatively please do not hesitate to
contact [email protected]
Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, awaiting
mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel
delays.
Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique
reference number issued by Customs to the Importer and is required to import goods from
outside the EU. This is a one-time application, more information can be found
upon https://www.gov.uk/eori
Q: What is a classification number HS Code?
A: A classification number is a unique 10 digit code that relates to your specific product and
determines the amount of Duty payable. The Trade Tariff link can provide help and useful
tips to enable you to classify your products. https://www.gov.uk/trade-tariff
COUNTRY-SPECIFIC DETAILS
Back to country list 57
Classification: Internal
Q: Why do I need to provide a classification number HS Code?
A: As the importer/Exporter it’s your legal responsibility to ensure classification of your
products are correct. However, if you’re unsure please do not hesitate to
contact [email protected] who can assist you in an advisory capacity.
Q: How will I know when my shipment has cleared customs?
A: Our team at [email protected] will email you with your clearance paperwork as
soon as the shipment has been released from customs and is free to leave the port, or board
the outbound vessel.
Q: Who can I contact regarding my Customs Clearance?
A: Please contact our team at [email protected]
Q: Who will invoice me for my Customs Clearance?
A: Damco will raise your invoice for all your customs clearance activities.
Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact our team at [email protected]
Q: What is a Deferment Account?
A: A deferment account is an account registered with Customs, which allows the customer to
make Duty & VAT payments to HMRC in a secure way. This initiates a smoother, quicker
customs clearance, avoiding additional delays.
Q: What if I do not have a Deferment Account?
A: You can apply for your own Deferment Account by
contacting [email protected] Alternatively, you can pay through FAS (Flexible
Accounting System) or contact Damco at [email protected] to seek approval to
use theirs. (This is subject to a % transactional charge, and credit checks may be required.)
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two
customs offices (EU)
T2L = Document which proofs the EU status
COUNTRY-SPECIFIC DETAILS
Back to country list 58
Classification: Internal
UNITED STATES OF AMERICA
Local contact options
Please contact your Customer Service representative to include one of our Customs House
Brokerage products in your supply chain.
Learn more about the Customs Brokerage App
Core products
Import Customs
Clearance
Export Customs
Clearance
Bonded transit
movement
Standard full import customs
clearance process
Standard full export customs
clearance process
Full range of trade advisory
services
Technical support on
complex customs issues
• ISF filing
• Import entry declaration
all modes across the
USA
• HTS classification
• Arrangement of delivery
• Export declaration
• AES filing
• Summary reporting
• HTS review and
validation
• FTA certification
• Post Entry Claims
• Drawbacks
Custom House Brokerage services at a glance
Process Mandatory documents
required
Lead-time
Global
presence
In house operations in most of
the countries we serve
Automated
Systems
API/EDI and streamlined
processes which ensure fast
and reliable customs clearance
Flexible automation solutions - we use a
variety of formats and structures and are
actively exchanging data with most of the
top-tier ERP and Trade Management
solutions
Importer
Security
Filing
Sophisticated ISF (10+2)
solutions help you avoid
customs penalties
Broad selection of ISF filing options.
Duty
Deduction
Innovative Duty Deduction
program lets you save money
on your dutiable goods
Integrated service with our SCM solutions at
origin to provide SKU level freight
deductions that lower the amount of duties
and taxes you pay at destination
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Single
Visibility
Platform
Customs Brokerage Services in
the USA and Canada under a
single visibility platform
New way of looking at your supply chain
and trade data. By using exception
management method, CHB App provides
you with ability to focus on important issues
and use actionable intelligence to make
informed decisions positively impacting your
supply chain. Available on your desktop,
tablet or mobile phone.
Reporting
Customizable reporting to
include landed costs, section
301 analysis, PGA releases and
so much more
Automated delivery of reporting based on
event triggers. Reports can contain virtually
any retained database element.
Compliance Expertise in all matters of
trade compliance
International Trade experts ready to work for
you and provide bottom line benefit to your
organization by analysing your supply chain
compliance practices and suggesting
improvements
Cost
Mitigating
Solutions
Proven track record of
implementing solutions to
reduce and increase
compliance
Our clients save millions of dollars annually
in duties and Customs fees
Post Entry
We can perform post entry
work as well as offer
consultative services
Post Entry solutions include reconciliation,
drawback, protest. Consultative services
include tariff engineering, Special Programs
Management, Product Database
Management and more.
CTPAT First Customs Broker to
become CTPAT in 2002
We can also provide services to help
importers obtain CTPAT status as well as
manage requalification.
FTZ
Foreign Trade Zone Specialists
as well as bonded
warehousing
We are both an FTZ proprietor and offer FTZ
entry filing solutions.
Bonds Assistance with
securing Continuous Bonds
Assistance with government required
customs bonds to ensure smooth entry
clearance of your freight.
ACH
Assistance with ACH set up for
transactional or monthly
payment options
Electronic payment of government required
duties and taxes for ease of transacting
business.
Newsletter
CHB.GURU provides updates
on all your latest industry
news around the world
https://customshousebrokerage.guru
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
What is required to complete Customs House Brokerage?
Customer set up
US Resident
Customer set up
Non-resident importer Entry process
Signed Power of Attorney Signed Power of Attorney Commercial invoice and packing
list
Signed rate sheet Signed rate sheet Bill of Lading
Valid US Tax ID or Social
Security Number
Additional books and records
may be required.
Free Trade
certificates/certificate of origins
Completed CHB
questionnaire Completed CHB questionnaire HTS if available
Customer product
database if available
Customer product database if
available
Customer product database if
available
FAQs
Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.
Q: What can hold up my Customs Clearance?
A : In the US, most cargo is processed and released before its arrival, however there are
things that can cause delays; missing mandatory documents, Customs or other agency holds
or exams, vessel delays are just some examples of potential delays. Talk to your sales
representative about how to prepare and mitigate risk additional costs related to delayed
Customs release.
Q: What do I need to import goods into the USA?
A : The USA allows commercial imports by individuals, by US companies and by foreign
companies. Goods may be entered by their owner, purchaser or a Customs Broker
designated by such parties. To process Customs entries, a duly authorized Power of attorney
must be collected before we can transact business on your behalf. All entries must be
accompanied by a surety bond, which provides guarantee that all duties, fees and charges
will be paid.
Commercial documents, including a commercial invoice, a packing list, bill of lading or cargo
receipt are required to be completed in English and contain detailed and specific
information. Additional documents may be required depending on the commodities
imported.
Importers are expected to understand their obligations and responsibilities surrounding
compliance with laws and regulations governing their products. For more information follow
the link to CBPs publication on import
basics. https://www.cbp.gov/document/publications/importing-united-states
COUNTRY-SPECIFIC DETAILS
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Classification: Internal
Q: Is CBP the only agency concerned with my imports?
A : Depending on the commodity there are many other agencies that govern and monitor
the import of cargo into the US with an aim of protecting the American consumer. Agencies
like FDA, NHTSA, Fish & Wildlife, FCC and more access data collected at the time an entry is
filed to review before release can be obtained. The Maersk team is knowledgeable in all
types of imports and can help you navigate other agency requirements.
Q: Will I have to pay duties and taxes on my imports?
A : Unless exempt, all imported goods are subject to duties and taxes based on their tariff
classification according to the Harmonized Classification Number. Certain commodities can
be assessed with other taxes – including anti-dumping and excise duties. In the US, CBP
assesses various fees which are also paid at the time of entry. Fees can be driven by
commodity (e.g. cotton fee, beef fee), by mode of transportation, or by other importing
conditions.
Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse
to recover the funds?
A : The rate of duties and taxes payable on any given product is entirely dependent on the
type of goods imported and the Customs Tariff. Origin and end use can also affect the duty
rate assigned to your product line. It is important to ensure that the description of your
merchandise is clear and accurate to ascertain the correct tariff number. Our team of
consultants can help provide classification assistance in advance of importation at your
request. Should an error occur and duties be overpaid, there are methods to correct entries
after they are filed; certain limitations and time-constraints may apply.
Q: Can you help us educate our staff regarding Customs?
A : Yes. We provide a variety of training solutions for your teams; seminars, webinars, or
individual training classes can be provided at your request.
Q: CPB are performing an audit. What support can you provide?
A : We can assist with the document preparation and collection as well as review both your
transactions and internal procedures in preparation for your audit. As well, we can provide
in-person representation and guidance throughout the audit process.
Q: I am not sure how to classify new products. Can you help?
A : We can provide product classification as an ad-hoc solution or as an ongoing
project. Detailed product descriptions along with supporting details like ingredients or
content listings, construction, packaging details and more may be required depending on
the commodity.
COUNTRY-SPECIFIC DETAILS
Back to country list 62
Classification: Internal
Q: How do I set up an account ?
A : The following documents are required to set up an account:
1. POA (Power of Attorney) – this legal document assigns the ability to sign entry
declarations on your behalf. Please follow the instructions carefully; the document
must be executed by a duly authorized individual and must include identity
validation. Additional details may be required for foreign importers.
2. A surety bond. Surety bonds are a guarantee that the importer will comply with all
import rules and regulations and that all duties and charges will be paid. We will help
you obtain a bond if you do not already have one.
3. A signed rate agreement. As a part of our onboarding discussions, we will provide
you with a written explanation of our charges. Simply return a signed copy
acknowledging the rates quoted.
Abbreviations & Explanations
CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
MPF = Merchandise Processing Fee – this fee is charged by CBP on every entry processed.
HMF = Harbor Maintenance Fee – this fee is charged by CBP on every shipment moving via
a waterway.
ISF = Import Security Filing – this is a security screening filed in advance of the export of any
cargo destined for a US port. Failure to file ISF can result in fines and/or trigger physical
examination of the cargo at the time arrival.
CBP = US Customs and Border Protection