Rotary Club of Arlington Heights

Meeting Satisfaction Survey Results

March 4, 2015

Purpose of the Survey

To obtain feedback on member satisfaction with our meetings:

Meeting organization Meeting contentVenue

Survey Logistics

On-line Survey hosted by SurveyMonkey

Survey was conducted in the latter half of JanuaryE-mail notifications: 1/20, 1/23, and 1/28. Meeting Announcements: 1/15, 1/22, and

1/29 46 responses were received

Characteristics of Respondents

Meeting Content & Structure:Meeting Length

Ex-tremely

33%

Very61%

Somewhat4%

Slightly2%

Meeting Content & Structure:Meeting Timeliness

Extremely39%

Very46%

Somewhat11%

Slightly4%

Meeting Content & Structure:Announcements

Ex-tremely

35%

Very46%

Somewhat17%

Slightly2%

Meeting Content & Structure:Fun & Frolic

Extremely24%

Very31%

Somewhat20%

Slightly22%

Not at all2%

Meeting Content & Structure:Programs

Ex-tremely

16%

Very55%

Somewhat25%

Slightly5%

Meetin

g V

en

ue:

Locatio

nP

ark

ing

Extremely39%

Very35%

Somewhat13%Slightly

7%

Not at all7%

Extremely33%

Very47%

Somewhat13%

Slightly7%

Meetin

g V

en

ue:

Sele

ctio

nQ

uality

Extremely20%

Very41%

Somewhat22%

Slightly9%

Not at all9%

Extremely17%

Very48%

Somewhat17%

Slightly7%

Not at all11%

Qu

ality

Qu

ality

Men

u S

atis

factio

n

Ten

ure

Ag

e

< 50 50-65 >650%

20%

40%

60%

80%

100%

Not SatisfiedSomewhatSatisfied

<6 years >6 years0%

20%

40%

60%

80%

100%

Not SatisfiedSomewhatSatisfied

Meetin

g

Ven

ue:

Serv

ice

Valu

e

Extremely28%

Very48%

Somewhat20%

Not at all4%

Extremely24%

Very47%

Somewhat16%

Slightly4%

Not at all9%

Interest in Substituting a Service Project for a Meeting

Very28%

Somewhat46%

Not26%

Serv

ice P

roje

ct

Inte

rest

Ten

ure

Ag

e

< 50 50-65 >650%

20%

40%

60%

80%

100%

NotSomewhatVery

<5 6-10 >100%

20%

40%

60%

80%

100%

NotSomewhatVery

Ten

ure

One Suggestion to Improve Meetings

General Themes Improved communications Fun & Frolic suggestions Venue recommendations Diversified programs Diversify meetings Encourage fellowship Importance of timeliness

In Conclusion• Thank you for taking time to

share your feedback and opinions.

• We are a diverse club with different opinions and priorities.

• While the majority of members are satisfied with our current structure and venue, opportunities for improvement were identified, and they are being addressed.