tools for assessing technical capabilities within firms:

21
Tools for Assessing Technical Capabilities within Firms: Examples from German and Swiss Corporations Presentation at the OECD Workshop on "The Development of Practical Tools for Improving the Innovation Performance of Firms" OECD, Paris, June 30, 1997 International Management & Innovation PRÄS9710.PPT Page 1 Prof. Dr. Alexander Gerybadze Center for International Management and Innovation University of Hohenheim D-70599 Stuttgart Tel. 0049-711-459 3249 Fax 0049-711-459 3446 E-mail [email protected]

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Page 1: Tools for Assessing Technical Capabilities within Firms:

Tools for A

ssessing Technical

Capabilities w

ithin Firm

s:E

xamples from

Germ

an and Sw

iss Corporations

Presentation at the O

EC

D W

orkshop on"T

he Developm

ent of Practical T

ools forIm

proving the Innovation Perform

anceof F

irms"

OE

CD

, Paris, June 30, 1997

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 1

Prof. D

r. Alexander G

erybadzeC

enter for International Managem

ent and InnovationU

niversity of Hohenheim

D-70599 S

tuttgartT

el. 0

04

9-7

11

-45

9 3

24

9F

ax 0

04

9-7

11

-45

9 3

44

6E

-mail agerybad@

uni-hohenheim.de

Page 2: Tools for Assessing Technical Capabilities within Firms:

•M

aster Curriculum

on International Managem

ent with F

ocus on- International M

anagement of T

echnology

- Com

petence-based Strategy in T

ransnational Corporations

•R

esearch Projects and D

atabases- International R

&D

and Innovation Study (Interis-S

tudy)- B

enchmarking M

anagement of T

echnology at the Corporate Level (S

MT

C)

- Distributed C

ompetence M

etric (DC

M)

- Core C

ompetence A

ssessment (C

CA

)

•C

lose Collaboration w

ith Corporations in G

erman-speaking C

ountries/D

evelopment and Im

plementation of S

trategic Managem

ent of Technology

••R

efinement of C

oncepts and Tools for "M

anaging Com

petences Across

Institutional Boundaries"

- Distributed C

ompetences w

ithin Firm

s (Com

petence-based Team

s)- D

istributed Com

petences across Firm

s (Com

petence-Alliances)

Introduction to the Center for International

Managem

ent and Innovation

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 2

Page 3: Tools for Assessing Technical Capabilities within Firms:

Technological C

apabilities in Multi-T

echnologyand M

ulti-Product F

irms

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 3

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas

Technology S

trategyP

rod

uct S

trate

gy

Business S

trategy

-Idea G

eneration-P

roject S

election

Pro

ject

Allocation

-Many/few

Pro

jects

-Radical vs.

incremental

Pro

jects

-Project P

ort- folio

Technology

Program

Alloc.

-Many/few

T

echnologies-S

trategic Im-

po

rtan

ce o

f T.

-Technology

Po

rtfolio

an

d P

rogram

Product P

laning-M

any/few P

roducts-P

roduct Focus

-Product A

rchi- tecture and D

esign-P

roduct Port-

folio

Organisational

Decisions

-Form

ation of B

us. U

nits

-Reportling

Lines-Interdepart- m

ental Com

- m

unication

Decisions for

Selection of

Particular

Markets and

Custom

erG

roups/Mar-

keting andS

ervice Stra-

tegy

Page 4: Tools for Assessing Technical Capabilities within Firms:

Technological C

ompetences: T

he Ability to D

eploy Com

plexB

undles of Resources in a D

irected, Value-E

nhancing Mode

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 4

Core F

ocus for M

anagement of T

echnology

Com

plementary

Com

petences in:

Production M

arketing/

Product

Design

Business S

trategies/Strategic

Planning/M

arketingIdea G

eneration Process/C

reativity/N

ew P

roject Idenfication

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas

Page 5: Tools for Assessing Technical Capabilities within Firms:

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

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e 5

Assessing T

echnological Capabilities on the B

asis of theirS

trategic Fit w

ith Custom

er Needs/K

ey Product A

ttributes

Technologie

sR

&D

Projects

Custom

erN

eeds andR

equirements

Configuration

of Product and S

er-vice A

ttributes

Key S

uccess Factors/

Key P

roduct Attributes

External S

ystem of

Dem

and Articulation

Step 3:

Evaluation of R

&D

and Technological

Capabilities

Step 2:

Product D

esign/A

nalysis of Com

pe-tence and S

ervice C

onfiguration

Step 1:

Need A

ssessment/

Analysis of P

otentialP

roblem S

olution andP

otential for Value

Creation

External S

ystem of

R&

D and Innovation

Page 6: Tools for Assessing Technical Capabilities within Firms:

International Managem

ent & Innovation

PR

ÄS

97

10

.PP

T P

ag

e 6

Technologies, B

usiness Unit S

trategy and Corporate

Strategy m

ust be Closely Interconnected

Corporate

Strategy (C

S)

and Vision

Analysis of K

eyS

uccess Factors and

Business P

rocesses (AS

)

Analysis of

Technological

Capabilities (A

T)

Business S

trategy (B

S)

Technology

Strategy (T

S)

Page 7: Tools for Assessing Technical Capabilities within Firms:

International Managem

ent & Innovation

PR

ÄS

97

10

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T P

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e 7

Procedure for A

ssessing Technological C

ompetencies B

asedon C

ustomer R

equirements and K

ey Success F

actors

Evaluation of T

echnologyP

osition and Com

petitive Position

Generic T

echnologyS

trategy

Segm

entation, Custom

er Require-

ments and K

ey Success F

actors

Technology P

rogram Im

plemen-

tation (Build-or-B

uy Decisions etc.)

Analysis of T

echnologicalC

apabilities

CS

BS

AS

TS

AT

Page 8: Tools for Assessing Technical Capabilities within Firms:

International Managem

ent & Innovation

PR

ÄS

97

10

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e 8

Technology U

nbundling and Com

petence Decom

position/T

he Case of A

utomobiles and A

utomotive S

upply

Autom

otiveS

ystemS

ubsystemC

omponent/M

oduleT

echnology

Passenger

Car

Body

Engine

Drive-

train

Electronics

Other

Transm

ission

Clutch

Differential

Driveshaft

Wheel-

Bearing

Metal

Materials

Surface

Technology

LaserT

echnology

CIM

Com

positeM

aterials

Page 9: Tools for Assessing Technical Capabilities within Firms:

Value-A

ddedand R

ent thatcan be A

ppro-priated by a F

irmusing this parti-cular

Technology

High

Low

Pacing

Technologies

Key

Technologies

Base

Technologies

Diffusion of this P

articular Technology

within R

elevant Industry Group

Technology A

ppliedby E

arly Innovatorson a T

rial Basis

Em

bryonicT

echnologies

Pre-C

ompetitive

Basic R

esearchT

echnology isK

ey for Com

pe-titive S

uccess

Basis of C

ompeti-

tion in Industry, W

idely used, No

competitive

Differentiation

International Managem

ent & Innovation

PR

ÄS

97

10

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e 9

Analysis of K

ey, Pacing and B

ase Technologies

Pre-P

aradimatic P

haseP

aradigmatic P

hase

Page 10: Tools for Assessing Technical Capabilities within Firms:

Custom

er Require-

ments 1997

Custom

er Requirem

ents 2000 ("Tom

orrow")

Custom

er Requirem

ents 2001-2005 ("Future")

Key S

uccessF

actors

Key P

erformance

Characteristics

KS

FK

SF

KS

FK

SF

..

*******

********

TT

TT

TT

T

Technologies

1 2

34

56

N

**

**********

********

**

**

Key T

echnologies

1234

KP

CK

PC

KP

CK

PC

.

1234

Identification of Key, P

acing and Base

Technologies

International Managem

ent & Innovation

PR

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e 1

0

*** Very strong Im

pact of T

echnology on KS

F/K

PC

** Strong Im

pact* S

ome Im

pact

Page 11: Tools for Assessing Technical Capabilities within Firms:

Key-T

echnologies• A

pplication Engineering

• Test and M

easurement

• CIM

• Flexible M

anfacturing• T

ool Technology

Pacing-T

echnologies• Laser T

echnology• C

omposite M

aterials• Integration W

heelbearingB

ase Technologies

• Integration Differential

• Casting T

echnology• S

urface Technology

• Wheelbearing T

echnology

strongm

ediumw

eakC

CC

C1

23

K. . .

(3-5)

(2-4)

(1-3)

542444333454

344244333424

544342243445

334232241425

433231121414

Technology P

osition for

- Key T

echnologies- P

acing Technologies

- Base T

echnologies

Overall S

core for T

echnological Capabilities

Evaluation of a F

irm's T

echnology Position and its P

rofile ofT

echnological Capabilities

International Managem

ent & Innovation

PR

ÄS

97

10

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e 1

1

Technologies

Weighting

Factor

Techological

Capability of

our Com

pany

Technological C

apabilities of Major

Com

petitorsR

elative Technology P

osition

Page 12: Tools for Assessing Technical Capabilities within Firms:

Technology P

osition

strongm

ediumw

eak

strong

medium

weak

Technological

LeadershipT

echnologicalP

resenceA

kquisition

Technological

Joint Venture

Technological

Rationalisation

Technological

Draw

-back

Technological

Rationalisation

Technological

Niche

Com

petitiveP

osition

Technology S

trategies must be B

ased on the Evaluation of a C

ompany's

Technology and C

ompetitive P

osition

International Managem

ent & Innovation

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ÄS

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2

Page 13: Tools for Assessing Technical Capabilities within Firms:

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

T16

T11

T16

T17

T18

T7

T8

T9

T10

T1

T6

T5 T

2 T

4

T3

T12

T15

T13

T14

Technological C

apabilities Differentiated by

Strategic T

ypes of Technologies

International Managem

ent & Innovation

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3

Page 14: Tools for Assessing Technical Capabilities within Firms:

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

10-20

50-70

10-20

10

Size represents percentage of R

&D

Budget A

llocated to this T

ype

of T

ech

no

log

y30

R&

D B

udget Breakdow

n in Selected Large

Germ

an Corporations

International Managem

ent & Innovation

PR

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4

Page 15: Tools for Assessing Technical Capabilities within Firms:

Type of

Technolgy

Technology P

osition

Em

bryonicT

echnologies(E

T)

weak

medium

strong

Pacing

Technologies

(PT

)

Base

Technologies

(BT

)

Key

Technologies

(KT

)

12

34

5

Shaded area represents ideal type of com

petence distribution. Weaknesses

(left of shaded zone) and Overshooting/"G

old-plating" (right of shaded zone sh

ou

ld b

e o

verco

me

10

30

40

20

Technology Leadership S

trategy only Feasible for S

trong andB

alanced Capability P

rofiles

International Managem

ent & Innovation

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5

Page 16: Tools for Assessing Technical Capabilities within Firms:

Generic

Technology-S

trategy

Com

petitiveP

ositionT

echnologyP

osition

Type of

Technology

Assessm

ent ofT

echnologicalC

apabilities

Generic O

ptions forB

uilding and LeveragingC

ompetences

Types of T

echnologicalB

uild-or-Buy/K

eep-or-S

ell Decisions

Relative S

trenghtsR

elated to thisC

ompetence

Strategic

Importance of

Com

petence

Technological B

uild-or-Buy and K

eep-or-Sell S

trategies to be De-

rived on Basis of T

echnology Strategy and C

ompetence P

rofile

International Managem

ent & Innovation

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6

Build or

Buy?

Keep or

Sell?

Page 17: Tools for Assessing Technical Capabilities within Firms:

Strategic

Importance

of Technological

Com

petence

Relative S

trength of a Unit related to a

Particular T

echnological Com

petence

High

weak

strong

Low

Sourcing-in of E

xternalT

echnologicalC

apabilities

Technological C

oope-ration or Licensicy of

Technological K

now-how

(sp

ecific F

orm

de

pe

nd

en

to

n T

ech

no

log

y S

trate

gy)

Strong In-house

R&

D and C

ompetence

Leveraging (Priorities and

Level of Com

petence de-p

en

de

nt o

n T

ech

no

log

yS

trate

gy)

Acquisition of

Technological C

apabilities/B

uild-up of Com

petence Inhouse R

equired (D

ep

en

din

g o

n T

ech

no

-lo

gy S

trate

gy)

Generic B

uild-or-Buy and K

eep-or-Sell-S

trategies

International Managem

ent & Innovation

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Page 18: Tools for Assessing Technical Capabilities within Firms:

Privileged

Product P

osition C

om

pa

ny A

Un

iqu

e T

ech

no

- logical C

apabilitiesC

om

pa

ny A

Privileged

Product P

osition C

om

pa

ny B

Un

iqu

e T

ech

no

-logical C

apabilities C

om

pa

ny B

Technological C

ooperation of C

ompanies A

and B

Stro

ng

A

ccess to Lead M

arke

t

Weak

Position

in L

ea

dM

arke

t

Com

petence Alliances and C

onsortia Dynam

ics/T

he Case of M

edical Implants

International Managem

ent & Innovation

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8

Page 19: Tools for Assessing Technical Capabilities within Firms:

Product

Architectur

Com

pany A

Technological

Capabilities

Com

pany AC

eramics

Poly-

ethylene

Com

po-sites

Shaft

Hipjoint

Implant

Aceta-

bulumC

oxae

Cortex

Caput

Metal-

Alloys

Casting

Forging

Sintering

Technological C

apabilities' Profile in M

edial Implants - P

artnershipA

rrangement betw

een Com

pany A and B

International Managem

ent & Innovation

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Product-

Architecture

Com

pany B

Technological

Capabilities

Com

pany B

Poly-

ethylen

Com

po-sites

Shaft

Hipjoint

Implant

Aceta-

bulumC

oxae

Cortex

Caput

Metal-

Alloys

Surface

Techno-logy

Pow

derM

etall-urgy

Sintering

Ceram

ics

Page 20: Tools for Assessing Technical Capabilities within Firms:

•W

ell-proven Tools have been D

eveloped and Implem

ented for- P

rofiling Technological C

apabilities for Vertical S

upplier-User R

elationships- D

istributed Com

petences within S

trategic Alliances

- Distributed C

ompetences for U

nits/Locations within F

irms

•S

imilar C

oncepts can be Applied for R

esearch Centers, U

niversities andT

echnology Policy. P

roblems:

- Reform

ulation of "Custom

er" Concept

- Multi-C

onstituencies- N

o clear-cut Strategies D

efined

•M

ost Existing M

ethods for Measuring Innovation P

erformance are R

esearch-D

riven and Input-Oriented

•C

ritical Need A

ssessment and "H

ouse-of-Quality"/S

MT

Concepts to be

Developed for "B

asic Research"

Can Innovation R

esearch and R&

D P

olicy Learnfrom

Technology M

anagement w

ithin Firm

s?

International Managem

ent & Innovation

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0

Page 21: Tools for Assessing Technical Capabilities within Firms:

International Managem

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Technological C

apabilities and Com

petenceB

oundaries of the FirmK

ompetenzen und K

ern-Leistungsbereicheder U

nternehmung (Integration)

Auß

erhalb des schraffierten Bereichs:

Kom

petenzen und Leistungsbereiche auß

erhalb der Unternehm

ung (Kooperation bzw

. Zukauf)

R&

DP

rojectsT

echnologiesP

roductB

usinessU

nit/D

ivision

Markets/

Custom

erG

roups

Project

Ideas