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Tools to Achieve Performance Excellence

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Page 1: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Tools to Achieve Performance Excellence

Page 2: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

TQM Tools in the Lakeville Area Public Schools

Dr. Lisa SnyderSuperintendent

Mr. Jason MoleskyDirector of Program Evaluation

Page 3: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

TQM Tools in the Lakeville Schools

Page 4: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Strategic Plan

Page 5: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Quality Criteria

Page 6: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Building Capacity

Page 7: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Process Focus

Page 8: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Board/CabinetBoard/Cabinet

Identifying Tight Processes

Campus AdminCampus Admin

District Admin

District Admin

Shared Leadership

Shared Leadership

AffinityProcessAffinityProcess

Pareto ChartPareto Chart

Page 9: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Pareto Chart

Page 10: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Process Documentation

Page 11: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Category AnalysisCategory Analysis

Baldrige Criteria Questionnaire

Baldrige Criteria Questionnaire

Determining Leadership OFIs

Organizational Review Process

Page 12: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Determining Leadership OFIs

Clearly Defined Key Performance

Indicators

Clearly Defined Key Performance

Indicators

Page 13: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

TQM Tools in ActionGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Affinity DiagramAffinity Diagram

BoneDiagram

BoneDiagram

Force Field Analysis

Force Field Analysis ConsensogramConsensogram

Page 14: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Transitional Period

Transitional Period

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Current StateCurrent State

Desired StateDesired State

Affinity DiagramAffinity Diagram

BoneDiagram

BoneDiagram

Page 15: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

Force Field Analysis

Force Field Analysis

Drivers Restrainers

Page 16: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Current and Desired StatesGoal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators” Goal: Apply TQM Tools to the OFI “Clearly Define Key Performance Indicators”

ConsensogramConsensogram100908070605040302010

Page 17: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program

Continuous Improvement

Page 18: Tools to Achieve Performance Excellence. TQM Tools in the Lakeville Area Public Schools Dr. Lisa Snyder Superintendent Mr. Jason Molesky Director of Program