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TOPICAL INDEX NOTE: All references are to page numbers of the book. A Accounting for the environment, T2-17–T2-21 Accounting software, T1-18–T1-19 Activity-based costing, T2-20–T2-21 Allowances and taxable benefits, T4B-55 Automobile allowances, see Motor vehicle benefits and allowances B BPI, see Business process improvement BPR, see Business process reengineering Baseline analysis phase, BPR, T3-17 Benchmarking phase, BPR, T3-18 Benefits, see Taxable benefits and allowances Biological paradigm, T3-23 Bonus plans, see Compensation management Business process improvement (BPI), T3-1–T3-23 benchmarks, T3-2 checklist, T3A-3 defined, T0-3, T3-1–T3-2 process modeling, T3-3 types of improvement, T0-3, T3-2 Business process re-engineering, T3-7–T3-22 baseline analysis, T3-17 benefits, T3-9 benchmarking, T3-18 causes of failure, T3-10 defined, T3-7 design, T3-19 implementation of, T3-12–T3-22 monitoring, T3-20 phases of, T3-16-T3-22 planning, T3-16 principles of, T3-12 process of, T3-12–T3-16, T3A-3–T3A-4 rules for success, T3-22 vision, T3-19 when to use, T3-9 Business transformation, T3-23 C COBIT, see Control Objectives for Information and Related Technology COSO, see COSO Internal Control–Integrated Framework CPP, Canada Pension Plan, see Payroll ________________________________________________________________________________________________________________________ TI-1 (Technology and Systems) (2013)

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TOPICAL INDEXNOTE: All references are to page numbers of the book.

AAccounting for the environment, T2-17–T2-21

Accounting software, T1-18–T1-19

Activity-based costing, T2-20–T2-21

Allowances and taxable benefits, T4B-55

Automobile allowances, see Motor vehicle benefits and allowances

BBPI, see Business process improvement

BPR, see Business process reengineering

Baseline analysis phase, BPR, T3-17

Benchmarking phase, BPR, T3-18

Benefits, see Taxable benefits and allowances

Biological paradigm, T3-23

Bonus plans, see Compensation management

Business process improvement (BPI), T3-1–T3-23

benchmarks, T3-2

checklist, T3A-3

defined, T0-3, T3-1–T3-2

process modeling, T3-3

types of improvement, T0-3, T3-2

Business process re-engineering, T3-7–T3-22

baseline analysis, T3-17

benefits, T3-9

benchmarking, T3-18

causes of failure, T3-10

defined, T3-7

design, T3-19

implementation of, T3-12–T3-22

monitoring, T3-20

phases of, T3-16-T3-22

planning, T3-16

principles of, T3-12

process of, T3-12–T3-16, T3A-3–T3A-4

rules for success, T3-22

vision, T3-19

when to use, T3-9

Business transformation, T3-23

CCOBIT, see Control Objectives for Information and Related Technology

COSO, see COSO Internal Control–Integrated Framework

CPP, Canada Pension Plan, see Payroll

________________________________________________________________________________________________________________________

TI-1 (Technology and Systems) (2013)

CRA Guides, see Canada Revenue Agency Guides

CTI, see Computer and telephony integration

Canada Revenue Agency Guides

Filing the T4 Slip and Summary, T4B-97

Payroll Deductions and Remittances (T4001), T4B-1

Taxable Benefits and Allowances (T4130), T4B-55

Carbon credits and offsets, T2-7, T2-8–T2-10

defined, T2-8

greenhouse gas emission reduction, T2-8

markets, T2-8–T2-10

compliance, T2-8

voluntary, T2-8

provincial initiatives, T2-9

Checklists

compensation management, T4A-7

employee handbook development, T4A-13

environmental accounting, T2-15, T2A-5

environmental issues, T2A-3

hiring, T4A-3

improving business processes, T3A-3

information technology internal control, T1A-5

information technology systems and strategy, T1A-3

interview resources, T4A-22

negotiating facility leases, T5A-11

payroll, T4A-15

planning office facility needs, T5A-3

statutory requirements, T4A-15

telecommunications, T5A-9

year-end payroll, T4A-9

Client/server network, T1-7

Collaborative computing, T1-5–T1-6, T1A-3

Communications, see Telephone and communications

Compensation management, T4-14–T4-16

bonus plans, T4-15

checklist, T4A-7

employee handbook, T4A-13

pay ranges, T4-14, T4A-7

market pricing, T4-14

payroll, see Payroll

performance evaluation, T4-17, T4A-7

position descriptions, T4-14

statutory requirements, T4A-15

Computer and telephony integration, T1-5–T1-6

Continuity of processing, T1-25–T1-27

Control Objectives for Information and Related Technology, T1-21–T1-22

Copiers, T5-5

COSO Internal Control–Integrated Framework, T1-3–T1-6

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-2

DDSS, see Decision support systems

Data, T1-9–T1-10

backup, T1-26–T1-27

loss, T1-24

Data warehousing, T1-4–T1-5

Decision support systems, T1-5, T1A-3

Deming’s 14 points, T3-5

Deming, W. Edwards, 14 points, T3-5

Design phase, BPR, T3-19

Directors’ fees, T4B1-31

Disaster recovery plan, T1-27–1-30

Discrimination in hiring, T4A-3

Disposal of waste, environment, T2-7

Document management, T1-5

EEI, see Employment insurance, see Payroll

EIS, Enterprise information system, T1-5

EPSP, employees profit sharing plan, T4B-29

ERP, see Enterprise resource planning

Employee handbook development checklist, T4A-13

Employment insurance, T4-20–T4-22, T4B-16

Employment offer, see Hiring

Energy conservation, T2-7

Enterprise resource planning, T1-34–T1-37

advantages of, T1-34

components of, T1-34

features and functionality, T1-35–T1-37

integration of, T1-34

problems of, T1-355

software, T1A-4

Environment, T2-1–T2-21

accounting for, T2-13–T2-17–T2-21

activity-based costing, T2-20–T2-21–T2A-6

full cost accounting, T2-18, T2A-5

life cycle costing, T2-17–T2-18, T2A-5

performance measurement, T2-19–T2-20, T2A-5

product life costing, T2-20, T2A-6

shareholder value, T2-18, T2A-5

systems, T2A-6

sustainability, T2-13, T2A-5

business and, T2-6–T2-7

carbon offsets and credits, T0-2, T2-8

checklist, T2-15–T2-16, T2A-3–T2A-6

corporate responsibility, T2-8–T2-10

costs and benefits, T2-11–T2-14

TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-3 (Technology and Systems) (2013)

energy conservation, T0-2, T2-7

Federal Sustainable Development Act, T2-6

financial impact, T2-11–T2-16

hardware in, T1-8

issues checklist, T2A-3

overview, T0-2, T2-1

protection, T2-5

regulatory compliance, T2-5

risk management, T0-2, T2-3

sustainability, T2-2–T2-6

waste management and disposal, T0-2, T2-8

Environmental cost or benefit, T2-11–T2-14

Equipment, see Office equipment

Error and fraud

possibility for, T1-20–T1-21

FFTP, File transfer protocol, T1-5

Facilities and equipment management, T5-1–T5-20

checklist, facility needs, T5A-1

planning for growth, T5-3–T5-5, T5A-1

office capacity, T5-3–T5-4

office equipment, T5-13–T5-15

technology changes, T5-4–T5-5

Facility leases, T5-13–T5-19

brokers, T5-13, T5A-11

checklist, negotiating, T5A-6–T5A-7

finish-out costs, T5A-12

tour, T5-8

negotiation of terms, T5-8–T5-12, T5A-13

renewal options, T5-10

rate and terms, T5A-11

Fax machines, T5-14–T5-15

Federal Sustainable Development Act, T2-6

Consultation Paper, March 2010, T2-6

Fraud and abuse, T1-31–T1-32

Full cost accounting, environment, T2-18

GGreenhouse gas emission reduction, T2-8–T2-10

provincial initiatives, T2-9

HHardware

environment, T1-8

expansion, T1-9

security plan, T1-8

Health and safety, T4A-17

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-4

Hiring, T4-3–T4-13

checklist, T4A-3

evaluating personality questions, T4A-29

discrimination in, T4A-3

interview, T4-10, T4A-5

illegal interview questions, T4A-27

sample interview questions, T4A-22, T4A-28

need for position, T4-6, T4A-4

offer of employment, T4-13

position description, T4-4

position requirements, T4-6, T4A-4

recruitment, T4-7

reference checks, T4-12, T4A-5

screening candidates, T4-8, T4A-5

selection decision, T4-12, T4A-6

soliciting candidates, T4A-4

Human resources and payroll, T4-1–T4-24

compensation management, T4-14–T4-16

hiring, T4-3–T4-13

overview, T4-1

statutory requirements checklist, T4A-15

Housing and travel assistance benefits, T4B-85

Human rights legislation in Canada, T4-4, T4A-15

Hyperlinks, T1-5

IIDEF, integrated computer aided manufacturing definition, T3-3–T3-4

IM, Instant messaging, T1-5

IT, see Information technology

ITCG, see Information Technology Control Guidelines

Implementation phase, BPR, T3-20

Income tax, see Payroll

Information technology, T1-1–T1A-38

defined, T0-1

overview, T0-1–T0-2

Information Technology Control Guidelines, T1-21–T1-22

Information technology systems, see IT systems

Information technology controls, see IT controls

Input controls, T1-22, T1-25–T1-26

ISO, International Organization for Standardization, T3-5

Insurance, T1-24

Internet, T1-5

Interview, see Hiring

Intranet, T1-5

IT controls, T1-20–T1-33

backup, T1-26–T1-27

checklist, internal controls, T1A-5

TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-5 (Technology and Systems) (2013)

components, T1-20

continuity of processing, T1A-6

COSO Internal Control–Integrated Framework, T1-3–T1-6

disaster recovery plan, T1-27–T1-30

error and fraud contributors, T1-20–T1-21

fraud and abuse, T1-31–T1-32

input, T1-25–T1-26, T1A-7

logical access security, T1-24, T1A-6

long-term failure, T1-24

need for, T1-20

organizational and administrative, T1-23, T1A-5

processing and output, T1-26, T1A-7

short-term failure, T1-23

standards for, T1-21–T1-22

COBIT 4.0, T1-21–T1-22

ITCG, T1-21–T1-22

system development, T1-25, T1A-7

types, T1-20, T1-22

viruses and malware, T1-32–T1-33

IT systems, T1-3–T1-6

assessment of, T1-4, T1-7–T1-19

characteristics, T1-4

checklist, systems and strategy, T1A-3

collaborative computing, T1-5

data warehousing, T1-4–T1-5

documentation of, T1-11–T1-13

evaluation of, T1-15–T1-19

future needs, T1A-4

hardware and physical environment, T1-8

information flow, T1-13–T1-14

operating environment, T1-7

policies and procedures, TI-14–TI-15

role, T1-2

supervision of, T1-11–T1-15

symptoms of problem, T1-17

KKnowledge management, T3-23

LLeases, see Facility leases

Legislation, federal and provincial, T4A-15

Life cycle costing, environment, T2-17–T2-18

Logical access security, T1-24

Long-term failure, T1-24

MMIS, Management information systems, T1-5

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-6

Modeling, process, T3-3

Monitoring phase, BPR, T3-20

Motor vehicle benefits and allowances, T4B-60

Multifunction machines, T5-13–T5-14, T5A-6

NNetwork configurations, T1-7–T1-9

types, T1-7

OOLAP, on-line analytical processing, T1A-3

Occupational health and safety, T4A-17

Office equipment, T5-13–T5-15

assessing requirements, T5-5

checklist, selecting, T5A-5

fax machines, T5-14–T5-15

multifunctional machines, T5-13–T5-14

Output controls, T1-26

Organizational and administrative controls, T1-23

PPIER, pensionable and insurable earnings review, T4B-21

Payroll, T4-20–T4-25

CRA Guides

Filing the T4 Slip and Summary (RC4120), T4B-97

Payroll Deductions and Remittances (T4001), T4B-1

Taxable Benefits and Allowances (T4130), T4B-55

deductions, T4-20–T4-21, T4A-20

CPP or QPP, T4-20, T4B-11, T4B-46

EI, T4-20–T4-21, T4B-16, T4B-49

income tax, T4-22, T4B-22

tables, T4B-8

diagnostic checklist, T4A-19

lump-sum payments, T4B-29

pensionable and insurable earnings review (PIER), T4B-21

pensions, T4A-21

RCA, T4B-30

reporting, T4-24–T4-25

record of employment (ROE), T4-25

T1, T4-25

retiring allowances, T4B-30

special payments, T4B-26, T4B-50

special situations, T4B-35

T4 information return, T4B-113

T4 slips, T4B-97, T4B-103

T4 summary, T4B-112

taxable benefits, T4A-19, T4B-55

tax remittances, T4A-21, T4B-4, T4B-30, T4B-40

TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-7 (Technology and Systems) (2013)

GST/HST on taxable benefits, T4B-89

vacation pay, T4B-29

workers’ safety and insurance, T4A-20

year-end checklist, T4A-9

Peer-to-peer network, T1-7

Performance evaluation, T4-17–T4-19

Performance measurement, environment, T2-19–T2-20

Personnel, T1-10–T1-11

ergonomics, T1-10

needs, T1-10

security systems, T1-10–T1-11

Physical environment, T1-8

Planning phase, BPR, T3-16

Process modeling, T3-3

activity-based, T3-3

behavioural, T3-3

informational, T3-3

integrated computer aided manufacturing definition, T3-3–T3-4

organizational, T3-3

Processing and output controls, T1-26

Product life costing, T2-20

QQPP, Quebec Pension Plan, see Payroll

Quality management, see Total quality management

RRCA, retirement compensation arrangements, T4B-30

Recruitment, see Hiring

Reference checks, see Hiring

Retiring allowances, T4B-30

Risk management, environment, T0-2, T2-5, T2-7

SSafety programs, T4A-17, T4-24

Salaries and wages, T4-14–T4-16, see also Compensation management

Sexual harassment, T4A-16

Shareholder value, environment, T2-18

Short-term failure, T1-23

Software, T1-9

analyzing needs, T1-18–T1-19

Statutory requirements, T4A-15

Sustainability accounting, environment, T2-18–T2-19

Sustainable development, T2-3–T2-5

Consultation Paper, March 2010, T2-6

pillars, T2-3–T2-4

Systems development control, T1-25

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-8

TT4 information return, T4B-113

T4 slips, T4B-99

T4 summary, T4B-112

TQM, see Total quality management

Taxable benefits and allowances, T4B-55

chart, T4B-93

Telecommunications, see Telephone and communications

Telephone and communications, T5-16–T5-20

assessing needs, T5-18–T5-19

checklist, telecommunications, T5A-3–T5A-4

long distance, T5-19

types of, T5-16

Total quality management (TQM), T3-5–T3-6

defined, T3-5

Deming, W. Edwards, 14 points, T3-5

UUPS, see Uninterruptable power supply

Uninterruptable power supply, T1-8

VVacation pay, T4B-37

Viruses and malware, T1-32–T1-33

Vision phase, BPR, T3-19

WWages and salaries, see Compensation management

Waste management, environment, T2-7

Workers’ compensation premiums, T4-22–T4-23, T4A-20

TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

TI-9 (Technology and Systems) (2013)

MASTER TOPICAL INDEX –CONTROLLERSHIP SERIES

NOTE: All references are to page numbers of the four books in the Controllership Series.

AABC, see Activity-based costing

ABC inventory control, see Inventory

APA, see Advance Pricing Arrangement Program

ARR, see Accounting rate of return

ASPE, see Accounting standards for private enterprises

Absorption costing, S1-18–S1-10

checklist, S1A-9

Absorption credit, S1-7

Absorption rate, S1-4

Accountants and auditors, outside

working with, P1-24–P1-25

Accounting, see also Cost accounting

conventional system problems, S3-13

modern systems, S3-13

Accounting cycle, P1-57–P1-59

aggregation process, P4-4–P4-5

Accounting for the environment, T2-17–T2-21

Accounting rate of return (ARR), P3-52

Accounting software, T1-20–T1-21

Accounting standards for private enterprises, P5-1, P5-3

Accounts payable, see also Payments

approvals

cheque signer, C4-18

direct upon order, C4-18

indirect (exception), C4-18

process guidelines, C4-19–C4-20

budget schedule, P3A-55

cash management, C1-4–C1-7

controlling disbursements checklist, C4A-11

credit terms, special, C4-30–C4-31

advertising rebates, C4-31

barter or trade, C4-30–C4-31

consignment, C4-30

holdbacks, C4-31

cut-off procedures, C4-22–C4-23

data entry, C4-20–C4-21

days-on-hand ratio, C4-44–C4-46

discounts, C4-28

taken, analysis of, C4-46

efficiencies, C4-26–C4-27

________________________________________________________________________________________________________________________

MI-1 (Technology and Systems) (2013)

exception transactions, C4-26

freight bills, C4-22

internal controls, C4-46–C4-47

checklist, C4B-1

late fees, C4-30

monitoring performance, C4-43

checklist, C4A-15

month-end payables reconciliation, C4A-25

monthly management report, C4A-19

non-recurring payables, C4-25

normal transactions, C4-26

overall function checklist, C4A-1

overview, C4-1–C4-2

payment cycles analysis chart, C4A-17

payment terms, C4-29–C4-31

period-end cutoff procedures, C4-22

process checklist, C4A-7

recurring payables, C4-25

reports, management, C4-43–C4-46

report form, C4A-19

turnover ratio, C4-43–C4-46

transaction volumes, C4-26

travel and entertainment reimbursements, C4-21–C4-22

vendors

discounts, C4-28

files, C4-23–C4-24

statement reconciliation, C4A-21

terms and conditions, C4-27–C4-28

Accounts receivable and receipts, C2-33–C2-43, see also Collection, see also Credit

aging of, C2-42

bad debt analysis, C2-43

budget schedule, P3A-31

cash management, C1-4–C1-7

estimating customer collections, C1-22–C1-24

checklist

accounting systems, C2A-17

overall function, C2A-1

improving cash flows, methods, C2-39–C2-40

internal controls, C2-38–C2-39

checklist, C2B-1, P2B-13

invoicing, C2-33–C2-35

methods for tracking unpaid invoices, C2-33

balance-forward, C2-33

combination system, C2-33

open, C2-33

order and invoicing function, C2-34–C2-35

monitoring

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-2

aging analysis, C2-42

bad debt analysis, C2-43

checklist, C2A-21

monthly management report, C2-41–C2-42

turnover analysis, C2-42

order entry and invoicing, C2-34–C2-35

remittance processing, C2-36–C2-38

exceptions, C2-37-C2-38

turnover analysis, C2-42

Accrued expenses budget schedule, P3A-56

Accumulated amortization budget schedule, P3A-47

Action plans, P3-19–P3-20

Activities, S2-10–S2-16

categories, S2-10

non-value-added, S2-10

primary, S2-10

secondary, S2-10

value-added, S2-10

defined, S2-10

value chain, S3-1-S3-6

Activity-based costing (ABC), S1-5, S1-6, S1-19, S2-1–S2-22, T2-20–T2-21, see also Activities

activity cost pools, S2-10–S2-11

advantages and disadvantages, S2-21–S2-22

current trends, S2-22

case study, implementation of ABC, S2B-1–S2B-5

checklist, S1A-17, S2A-1, S2A-5

cost drivers, S2-11–S2-16

cost layering, S2-12–S2-13

defined, S2-1

example of calculation, S2-13–S2-16

implementation, S2-17–S2-20

CEO commitment S2-17

checklist, S2A-1

cross-functional project, S2-17

steps, S2-18–S2-20

system intergration, S2-17, S2-20

overhead allocation, S2-5–S2-8

overview, S2-1, S2-2, S2-5–S2-9

versus traditional costing, S2-5–S2-9

why use, S2-3–S2-4

Activity ratios, P4B-2

Actual cost versus standard cost checklist, S1A-11

Administration of tax, see Income tax, see Goods and services tax, see Provincial sales Tax

Advance Pricing Arrangement (APA) Program, S4-16–S4-17

Allowances and taxable benefits, T4B2-1

Analogy method, S1-41

Annual financial reporting, P5-4–P5-8

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-3 (Technology and Systems) (2013)

Appraisal costs, S1-24

Arm’s length principle, S4-3

Asset disposal gain or loss budget schedule, P3A-48

Automobile insurance, P2-27–P2-28

BBPI, see Business process improvement

BPR, see Business process reengineering

Balance sheet budget schedule, P3A-24

Balanced scorecard model, P4-13–P4-15

Banks and bankers, C1-29–C1-30

account manager, C1-29

bank fees, C1-29–C1-30

checklist, C1A-19

imaging services, C1-32

managing multiple accounts, C1-29

working with, P1-22

Bar coding, C3-30-C3-31

RF (radio frequency) devices, C3-30-C3-31

RFID (radio frequency ID) labels or readers, C3-30–C3-31

Baseline analysis phase, BPR, T3-17

Beer game, S3-8

Benchmarking phase, BPR, S1-21, S1-41, T3-18

Benefits, see Taxable benefits and allowances

Biological paradigm, T3-23

Board of Directors

internal control, P0-4

responsibilities of, P0-4–P0-5

risk management, P0-4

Bonus plans, see Compensation management

Bright Shine Car Wash Case Study, P3B-1

Budgeting, P3-3, P3-22–P3-48

accounts payable schedule, P3-46, P3A-55

accounts receivable budget schedule, P3A-31

accrued expenses schedule, P3A-56

accumulated amortization schedule, P3A-47

advantages of, P3-28–P3-29

asset disposal gain or loss, P3A-48

balance sheet budget schedule, P3A-24

budget elements, P3-22–P3-25

assumptions, P3-22–P3-23

capital expenditure plan, P3-25

marketing plan, P3-24

operating budget, P3-25

production plan, P3-24

sales plan, P3-23–P3-24

staffing plan, P3-25

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-4

capital expenditures, see Capital expenditures budgeting

cash and line of credit, P3-47

schedule, P3A-68

cash flow forecast, P3-26

direct method, P3-29–P3-32

indirect method, P3-32

schedule, P3A-26

checklist, P3A-17

controllers’ responsibilities, P3-22

debt schedule, P3A-57

direct labour costs

budgeting, P3-40–P3-43

sample, P3-42

worksheet, P3A-38

financial statements, P3-48

GST collected schedule, P3A-59

GST input tax credits, P3A-60

GST payable schedule, P3A-58

income and expense recap schedule, P3A-62

income tax, P3-47

schedule, P3A-66

individual performance goals, P3-27

interest income and expense, P3-47

inventory budget schedule, P3-44, P3A-40

material cost of sales worksheet, P3A-37

objectives and key concepts, P3-33–P3-34

obtaining input from managers, P3-34–P3-35

other income and expense, P3-47

schedule, P3A-63

plan approval, P3-26

plan documentation, P3-26–P3-27

plant overhead incurred worksheet, P3A-39

PPA, purchase pattern analysis, P3-39–P3-40

prepaid expense schedule, P3A-44

property and equipment schedule, P3A-46

purchases estimates, P3-39–P3-40

review of, P3-26

SG&A expenses, P3-45

schedule, P3A-51

sales estimates, P3-36–P3-37

material cost of sales, P3-37-P3–40

selling, administrative and general expenses (SG&A), P3-45

staffing schedule, P3A-52

software, P3-35–P3-36

summary cost of sales schedule, P3A-36, P3A-41

summary income statement budget schedule, P3A-23

summary sales budget schedule, P3A-29

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-5 (Technology and Systems) (2013)

sales analysis worksheet, P3A-30

Budgets, P3-5, see also Budgeting

Bullwhip effect, S3-7–S3-8

Business and market risk checklist, P2A-9

Business enterprise, defined, P2-1

Business interruption insurance, P2-26

Business planning, P3-1–P3-21, see also Strategic planning

reasons for, P3-1–P3-2

snapshot, checklist, P3A-3

systematic approach, P3-2–P3-3

Business process improvement (BPI), T3-1–T3-23

benchmarks, T3-2

checklist, T3A-3

defined, T0-3, T3-1–T3-2

process modeling, T3-3

types of improvement, T0-3, T3-2

Business process re-engineering, S1-19, T3-7–T3-22

baseline analysis, T3-17

benefits, T3-9

benchmarking, T3-18

causes of failure, T3-10

defined, T3-7

design, T3-19

implementation of, T3-12–T3-22

monitoring, T3-20

phases of, T3-16–T3-22

planning, T3-16

principles of, T3-12

process of, T3-12–T3-16, T3A-3–T3A-4

rules for success, T3-22

vision, T3-19

when to use, T3-9

Business transformation, T3-23

By-product costing, S1-9–S1-10

checklist, S1A-13

CCCA, see Capital cost allowance

CFC, see Cash flow cycle

CHAPS, Clearing House Automated Payment System, C4-42

CHIPS, Clearing House Interbank Payment System, C4-42

CM, see Contribution margin

COBIT, see Control Objectives for Information and Related Technology

COQ, see Cost of quality

COSO, see COSO Internal Control–Integrated Framework

CPM, see Transfer pricing, comparable profits method

CPP, Canada Pension Plan, see Payroll

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-6

CRA, see Canada Revenue Agency

CRA Guides, see Canada Revenue Agency Guides

CTI, see Computer and telephony integration

CUP, see Comparable Uncontrolled Price

Canada Revenue Agency (CRA)

transfer pricing guidelines, S4-3, S4-14–S4-18

transfer pricing publications

Advance Pricing Arrangement 94-4R, S4B.2-1-S4B.2-12

Advance Pricing Arrangement 94-4R (Special Release), S4B.3-1–S4B.3-4

Information Circular 87-2R, S4B.1-1–S4B.1-24

Canada Revenue Agency Guides

Filing the T4 Slip and Summary, T4B3-1

Payroll Deductions and Remittances (T4001), T4B1-1

Taxable Benefits (T4130), T4B2-1

Capital cost allowance, C5-15–C5-17

capitalization policies, C5-17–C5-18

classes, C5-16

depreciable assets, C5-16-C5-17

half-year rule, C5-18

recapture, C5-17

repair costs, C5-18

terminal loss, C5-17

undepreciated capital cost (UCC), C5-17

Capital expenditures budgeting, P3-49–P3-68

capital assets approval, specific, P3-50

capital investment analysis, P3-51

accounting rate of return (ARR), P3-52

discounted cash flow (DCF) method, P3-53

internal rate of return (IRR) method, P3-54–P3-55

net present value (NPV) method, P3-53-P3–54, P3-56–P3-63

payback method, P3-52–P3-53

summary of methods, P3-55–P3-56

capital investment risks, P3-63–P3-68

capital projects, monitoring, P3-50–P3-51

steps in capital budget process, P3-49

Capital investment plan, S1-41

Capital investments

monitoring, P3-50–P3-51

risk analysis, P3-63–P3-68

Carbon credits and offsets, T2-9–T2-10

defined, T2-9

greenhouse gas emission reduction, T2-9

markets, T2-9–T2-10

compliance, T2-9

voluntary, T2-9

Carrying costs, see Inventory

Case studies

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-7 (Technology and Systems) (2013)

Bright Shine Car Wash Case Study, P3B-1

quality costing

financial services, S1-30–S1-32

manufacturing, S1-27–S1-30

Cash and line of credit, P3-47

budget schedule, P3A-68

Cash control, C1-31–C1-32

authorization of transactions, C1-31

bank imaging services, C1-32

checklists, C1A-17, C1B-1

documentation (timeliness), C1-31

personnel, C1-31

segregation of duties, C1-31

streamlining processes, C1-31–C1-32

checklist, C1A-17

Cash flow budget, P3-26, P3-29–P3-32

budget schedule, P3A-26

Cash flow cycle, C1-4–C1-6

checklist, C1A-7

formula, C1-5

methods for improving cash collections, C2-39–C2-40

working capital cycle, see Working capital cycle

Cash forecasting, C1-8–C1-27

analyze data, C-12–C1-13

checklist, C1A-9

daily, C1-26

distribution analysis, C1-24–C1-26

forecast time period, C1-8–C1-10

investing idle cash, C1-28

checklist, C1A-13

inventory purchases, C1-17–C1-20

purchase pattern analysis, C1-18–C1-20

need for, C1-8

methods to prepare, C1-10–C1-12

direct, C1-10–C1-11, C1-15

indirect (adjusted net income), C1-10–C1-12

monitoring, C1-14

monthly, C1-14

preparation of, C1-13–C1-14

purchase pattern analysis, C1-18–C1-22

sales collections, C1-16–C1-17, C1-22–C1-24

distribution analysis, C1-24–C1-26

software, C1-26–C1-27

steps to implement a system, C1-8–C1-14

weekly, C1-21–C1-22

Cash management, C1-l-C1-34

banks and bankers, see Banks and bankers

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-8

checklists, C1A-1, C1A-3, C1A-5

objectives, C1-3

overview, C1-1-C1-2

Cash operating cycle, C1-4–C1-7

accounts payable, C1-4–C1-7

accounts receivable, C1-4–C1-7

inventory, C1-4–C1-7

purchases and accounts payable, C1-4

ratio analysis of, C1-4–C1-6

sales and accounts receivable, C1-4

Cash reporting, C1-33–C1-34

activity, C1-33

balances, C1-33

checklist, C1A-21

debt status, C1-33

report example, C1-34

CEO, working with, P1-10–P1-20, P1-14–P1-17

Checklists

absorption costing, S1A-9

accounts receivable

accounting systems, C2A-1

internal control, C2B-1, P2B-13

monitoring, C2A-21

overall function, C2A-1

accounts payable

cheque payment analysis chart, C4A-17

controlling cash disbursements, C4A-11

internal control questionnaire, C4B-1

monitoring performance, C4A-15

month-end payables reconciliation, C4A-25

monthly management report, C4A-19

process, C4A-7

overall function, C4A-1

vendor statement reconciliation, C4A-21

activity-based costing S1A-17, S2A-1, S2A-5

assigning time to controller functions, P1A-39

banking, C1A-19

best practice plan for time, P1A-37

budget, P3A-17

budget summary schedules

accounts payable, P3A-55

accounts receivable, P3A-31

accrued expenses, P3A-56

accumulated amortization, P3A-47

asset disposal gain or loss, P3A-48

balance sheet, P3A-24

cash and line of credit, P3A-68

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-9 (Technology and Systems) (2013)

cash flows, P3A-26

cost of sales, P3A-36

debt, P3A-57

department staffing plan, P3A-52

direct labour incurred, P3A-38

GST collected, P3A-59

GST input tax credits, P3A-60

GST payable, P3A-58

income tax, P3A-66

interest income and expense recap, P3A-62

inventory, P3A-40

material cost of sales, P3A-37

other income and expense, P3A-63

plant overhead incurred, P3A-39

prepaid expense, P3A-44

property and equipment, P3A-46

sales analysis, P3A-30

SG&A department, P3A-51

summary cost of sales, P3A-41

summary income statement, P3A-23

summary sales, P3A-29, P3A-41

business and market risk, P2A-9

business planning snapshot, P3A-3

by-product costing, S1A-13

case study, Bright Shine Car Wash, P3B-1

cash control, C1A-17, C1B-1

cash flow cycle, C1A-17

cash forecasting, C1A-9

cash management, C1A-1, C1A-3, C1A-5

cash reporting, C1A-21

collection, C2A-11

compensation management, T4A-7

control environment evaluation tool (COSO’s), P2B-1

cost systems design, S1A-5

credit

evaluation, C2A-7

policies and procedures, C2A-5, C2A-7

security on credit, C2A-15

critical success factors (CSI), P4B-5-P4B-45

defining and identifying risk, P2A-5

direct costing, S1A-7

environmental accounting, T2A-5

environmental issues, T2A-3

environmental risk, P2A-17

employee handbook development, T4A-13

ethical issues, P1A-19

finance department, management of, P1A-51

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-10

financial performance measurement, P4A-1

using ratios, P4A-3

financial ratios, P4B-1

financial statements, year-end, planning, P5A-1

hiring, T4A-3

home office time management, P1A-47

improving business processes, T3A-3

individual risk, P2A-11

information technology internal control, T1A-5

information technology systems and strategy, T1A-3

insurance, tendering, P2A-19

interview resources, T4A-22

inventory

efficiency, C3A-9

internal control, C3B-1

levels management, C3A-3

monitoring, C3A-15

overview, C3A-1

physical count planning, C3A-7

receiving and shipping control, C3A-13

investing cash, C1A-13, C1A-13, C1A-15

key performance indicators (KPI), P4B-5–P4B-45

meeting key commitments and due dates, P1A-55

monthly closing process, P1A-57

journal entry, P1A-63

summary closing, P1A-60

working papers, P1A-65

negotiating facility leases, T5A-11

new controllers

getting a good start, P1A-5, P1A-23

start-up, P1A-23

organization of time and space, P1A-43

other insurance issues, P2A-27

other risk and liability, P2A-15

payroll, T4A-19

performance measurement, P4A-7

divisional, P4A-5

personal effectiveness, P1A-35, P1A-49

planning office facility needs, T5A-3

policy and procedure

customer order processing sample, P1B-3

general accounting procedures sample, P1B-9

preliminary snapshot, P1A-1

product life cycle costing, S1A-21

property risk, P2A-13

purchasing

monitoring activities, C4A-3

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-11 (Technology and Systems) (2013)

overall function, C4A-1

quality, S1A-19

receiving and shipping control, C3A-13

risk management, P2A-1, P2A-7

risk profile questionnaire, P2A-29

risk reduction and cost savings, P2A-23

standard cost versus actual cost, S1A-11

statutory requirements, T4A-15

strategic cost management, S1A-3

strategic planning

action plan form, P3A-15

objective and strategies, P3A-13

SWOT, P3A-5, P3A-7, P3A-9

tax function

CRA, dealing with, C5A-17

CRA reporting requirements, C5A-7

developing an administration system, C5A-5

GST/HST, C5A-9

overview, C5A-1

planning strategies, C5A-11

provincial and local taxes, C5A-15

record retention policies, C5A-19

traditional cost management, S1A-1

telecommunications, T5A-9

time management

home office, P1A-47

leadership role, P1A-45

time wasters, P1A-41

transfer pricing, S4A-1

value chain analysis and technology, S3A-1

variance analysis, S1A-15

working smarter, P1A-17

working with outside professionals, P1A-13

working with owner and key management, P1A-7

year-end payroll, T4A-9

CICA Handbook, P5-1, P5-4

Client/server network, T1-9

Collaborative computing, T1-8, T1A-3

Collection, C2-22–C2-32

automating the process, C2-31–C2-32

checklist, C2A-11

credit manager, C2-23–C2-28

documentation, C2-24

legal action, C2-30

methods

collection services (outside), C2-28–C2-29

customer statements, C2-21–C2-23

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-12

email, C2-22, C2-27

final demand letter, C2-28

legal action, C2-30

letters, C2-22, C2-28

phone calls, C2-22, C2-27

visits, C2-23

payment processing stages, C2-26–C2-27

responses to excuses for non-payment, C2-25–C2-26

settlements and write-offs, see Settlements and write-offs

Communications, see Telephone and communications

Comparable uncontrolled price, S4-4–S4-5, S4–14-S4-15

Compensation management, T4-14–T4-16

bonus plans, T4-15

checklist, T4A-7

employee handbook, T4A-13

pay ranges, T4-14, T4A-7

market pricing, T4-14

payroll, see Payroll

performance evaluation, T4-17, T4A-7

position descriptions, T4-14

statutory requirements, T4A-15

Competent authority process, S4-16

Competitive Advantage: Creating and Sustaining Superior Performance, S3-3

Competitor analysis, S1-20–S1-21

Computer and telephony integration, T1-8

Computer consultants

working with, P1-25–P1-27

Constraints, S1-37, see also Theory of Constraints

Contemporaneous documentation, S4-16

Continuity of processing, T1-25–T1-27

Contribution margin (CM), S1-6, S1-11

Control, see Internal control

Control environment evaluation tool (COSO’s), P2B-1

Controller

budget administration, P3-22

cost management role, S1-17

defined, C0-3

delegation of tasks, P1-32

duties and responsibilities

accounts payable, C4-2, C4-26–C4-27

accounts receivable function, C2-2

cash management, C1-1–C1-2

inventory, C3-2, C3-24

payments, manual cheques, C4-36–C4-37

purchasing, C4-2

receivables and receipts, C2-2

role in costing, S0-4

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-13 (Technology and Systems) (2013)

role in quality costing, S1-32

tax administration, C5-1

tax compliance, C5-1

tax planning, C5-14

tax returns, C5-4

email management, P1-29–P1-30

ethical issues, P1-43–P1-45

checklist, P1A-19

home office time management checklist, P1A-47

legal responsibilities, P1-41–P1-42

management reporting

assessing information requirements, P4-25–P4-27

designing effective reports, P4-28–P4-33

frequency, P4-33

implementing reporting system, P4-33–P4-35

meetings, P1-31

move from public accounting, P1-7–P1-9

getting a good start checklist, P1A-5

new, P1-5–P1-9

getting a good start checklist, P1A-5

key actions in first 90 days, P1-6–P1-7

start-up checklist, P1A-23

officer, duties of, P1-42–P1-43

organization of time and space checklist, P1A-43

organize work area, P1-34

personal effectiveness checklist, P1A-49

phone calls control, P1-33–P1-34

prioritize work, P1-31–1P1-32

professional conduct, P1-38–P1-41

role of, P0-4–P0-5, P1–l-P1-4

build respect, P1-10

create an image, P1-11

making presentations, P1-13–P1-14

understand the bigger picture, P1-11–P1-13

start-up period, P1-5–P1-9

checklist, P1A-5, P1A-23, P1A-23

time management, P1-28–P1-35

checklists, P1A-17, P1A-35, P1A-37, P1A-39, P1A-41, P1A-45, P1A-47, P1A-49

time wasters checklist, P1A-41

vs. treasurer, P1-P2

working with customers, suppliers, outside professionals, P1-21–P1-27

outside professionals checklist, P1A-13

working with key managers, P1-17–P1-20

checklist, P1A-7

working with the CEO, P1-10–P1-20, P1-14–P1-17

checklist, P1A-7

working with the owner, checklist, P1A-7

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-14

Control Objectives for Information and Related Technology, T1-4, T1-23-T1-24

fundamental principles, T1-5

Copiers, T5-5

Corporate governance, P2-11

Corporate officer, duties of, P1-42–P1-43

Corporation Instalment Guide, C5B.2-1

T2 Corporation – Income Tax Guide, C5B1.1

COSO’s Enterprise Risk Management-Integrated Framework, P2-3-P2-5

COSO’s Internal Control-Integrated Framework, T1-3–T1-4, see also Internal control

Cost, defined, S1-1

Cost accounting, S0-4-S0-5, S1-1, S1-3-S1-6

applications, S0-4–S0-5

cost drivers, S3-12–S3-13

costing, S1-1

history of, S1-3

purpose, S1-3–S1-5

systems, varied purposes, S0-5–S0-6

Cost allocation, S1-4

Cost center, S1-4

Cost drivers, S1-4, S1-19, S2-11–S2-16, S3-7–S3-13

available, S2-10

reasonable, S2-10

understandable, S2-10

value chain analysis, Porter, M., S3-12

Costing

activity-based, see Activity-based costing

defined, S1-1

absorption, S1-8–S1-9

checklist, S1A-9

by-product, S1-9–S1-10

checklist, S1A-13

constraint, S1-37, see also Theory of Constraints

direct, checklist, S1A-7

job, S1-8

methodologies, S1-7–S1-11

models, S1-7–S1-11

objectives, S1-4–S1-5, S2-3-S2-4

product life cycle, S1-32–S1-39

checklist, S1A-21

quality, S1-22–S1-32

system design checklist, S1A-5

dangers of relying on system, S1-36

standard, S1-12–S1-16

versus actual checklist, S1A-11

traditional, S1-17–S1-19, see also Cost management, traditional

Cost layering, S2-12–S2-13

batch level, S2-12

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-15 (Technology and Systems) (2013)

facility level, S2-12

product line level, S2-12

unit level, S2-12

Cost management, S1-17–S1-21

design of system checklist, S1A-5

strategic, S1-19–S1-21

benchmarking, S1-21

checklist, S1A-3

competitor analysis, S1-20–S1-21

cost tables, S1-20

design process, S1-19–S1-20

functional cost analysis, S1-20

outsourcing, S1-21

product life cycle costing, S1-19, S1-38

target costing, S1-21

value chain analysis, S1-21, S3-1–S3-13

traditional, S1-17–S1-19

activity-based, S1-19, S1A-17

business process re-engineering, S1-19

checklist, S1A-1

example of calculation, S2-13–S2-16

focus, S1-17

just-in-time, S1-18

labour, S1-18

material costs, S1-17–S1-18

overhead, S1-18

through-put accounting, S1-18

zero-base budgeting, S1-18

Cost object, S1-4

Cost of quality (COQ)

calculation, S1-27–S1-28

Cost of sales budget schedule, P3A-36, P3A-41

Cost plus method, S4-5, S4-15

Cost pools, S1-4, S2-10-S2-11

Cost tables, S1-20-S1-21, S1-41

Cost variances, S1-11

checklist, S1A-15

Credit, C2-3–C2-21

bad debt, C2-42

evaluation of credit information, C2-13–C2-18

banking relationships, C2-14–C2-16

checklist, C2A-7

credit scoring forms, C2-17–C2-18

financial statements, C2-16

scoring models, C2-14

supplier payment history, C2-14

information required to grant, C2-9–C2-13

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-16

application, C2-10–C2-11

banks, C2-11–C2-12

credit reporting services, C2-13

financial statements, C2-12–C2-13

sources, C2-10–C2-13

suppliers, C2-12

limits, C2-19–C2-21

individual customers, C2-19–C2-20

progressive, C2-20

ranges, C2-19

policies and procedures, C2-3-C2-7

accountability for credit, C2-7–C2-8

checklist, C2A-5, C2A-7

conservative, C2-4–C2-5

credit information, C2-9–C2-13

establishing, C2-5–C2-7

liberal, C2-4

sales terms, C2-8–C2-9

stratifying customers, C2-8

written, C2-3

reevaluation for existing customers, C2-21

security on credit

checklist, C2A-15

Credit and collection, see Credit, see Collection

Credit manager, C2-2, C2-23–C2-28

Critical success factors (CSF), P4-17

checklist, P4B-5–P4B-45

productivity, P4-21–P4-22

profitability, P4-21

quality indicators, P4-22

Customer product life cycle, S1-39

Customers, working with, P1-21

Cut-off procedures, C4-22–C4-23

Cycle method, C3-16

DDCF, see Discounted cash flow

DPP, see Days purchases in accounts payable

DSA, see Days sales in accounts receivable

DSI, see Days cost of sales in inventory

DSS, see Decision support systems

Data, T1-11–T1-12

backup, T1-29–T1-30

loss, T1-26-TI-27

Data warehousing, T1-7

Days cost of sales in inventory, C1-5–C1-6

Days purchases in accounts payable, C1-5–C1-6

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-17 (Technology and Systems) (2013)

Days sales in accounts receivable, C1-5–C1-6

Debt budget schedule, P3A-57

Decision support systems, T1-7, T1A-3

Delegation of tasks, P1-32

Deming, W. Edwards, 14 points, T3-5

Deming’s 14 points, T3-5

Design for reliability, S1-42

Design for service, S1-42

Design phase, BPR, T3-19

Design to cost, S1-42

Development and design costs, S1-40

Differentiation, S3-9–S3-10, S3-11

Direct costing, S1-7–S1-S8

advantages, S1-7–S 1-8

difficulties, S1-8

checklist, S1A-7

job costing, S1-8

Direct costs

defined, S1-4, S1-6, S2-5

Direct fixed costs, S1-6

Direct labour incurred budget worksheet, P3A-38

Directors’ fees, T4B1-31

Direct variable costs

defined, S1-6

Disaster recovery plan, T1-30–T1-33

Discounted cash flow (DCF) method, P3-53

Discrimination in hiring, T4A-3

Disposal of waste, environment, T2-8

Documentation, transfer pricing, S4-16

Document management, T1-8

EEDI (electronic data interchange), S3-13

EI, see Employment insurance, see Payroll

EIS, Enterprise information system, T1-7

EOQ, C3-18–C3-23

carrying cost, C3-19

example, C3-20–C3-21

formula, C3-18–C3-19

limitations, C3-22–C3-23

monthly usage, C3-19

ordering cost, C3-19

unit cost, C3-19

EPSP, employees profit sharing plan, T4B1-33

ERM, see Enterprise risk management

ERP, see Enterprise resource planning

Economic order quantity, see EOQ

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-18

Effectiveness, personal, checklist, P1A-35, P1A-49

Email management, P1-29–P1-30

Employee benefits reporting, C5-11-C5-12

company-owned or leased vehicle, C5-11-C5-12

Employee handbook development checklist, T4A-13

Employee reimbursements, C4-21–C4-22

Employment insurance

exempt employment, T4-20–T4-22

premiums, T4B1-18

wage-loss replacement plan, C5-21

Form NAS-5022, C5-21

Employment offer, see Hiring

Energy conservation, T2-8

Enterprise resource planning, T1-37–T1-40

advantages of, T1-37

components of, T1-37

features and functionality, T1-38-T1-40

integration of, T1-37

problems of, T1-37-T1-38

software, T1A-4

Enterprise risk management, P2-3–P2-5

components, P2-4–P2-5

COSO ERM cube, P2-3–P2-4

defined, P2-3

objectives, P2-4–P2-5

Environment, T2-1-T2-21

accounting for, T2-14, T2-17–T2-21

activity-based costing, T2-20–T2-21, T2A-6

full cost accounting, T2-18, T2A-5

life cycle costing, T2-17–T2-18, T2A-5

performance measurement, T2-19–T2-20, T2A-5

product life costing, T2-20, T2A-6

shareholder value, T2-18, T2A-5

systems, T2A-6

sustainability, T2-18–T2-19, T2A-5

business and, T2-7–T2-8

carbon offsets and credits, T0-2, T2-8, T2-9–T2-10

checklist, T2-15–T2-16, T2A-3–T2A-6

corporate responsibility, T2-8

costs and benefits, T2-11–T2-13

energy conservation, T0-2, T2-8

Federal Sustainable Development Act, T2-7

financial impact, T2-11–T2-16

hardware in, T1-9

issues checklist, T2A-3

overview, T0-2, T0-5, T2-1

protection, T2-5

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-19 (Technology and Systems) (2013)

regulatory compliance, T2-5

risk management, T0-2, T2-5, T2-8

checklist, P2A-17

sustainability, T2-2–T2-6

waste management and disposal, T0-2, T2-8

Environmental cost or benefit, T2-11–T2-13

Equipment, see Office equipment

Error and fraud

possibility for, T1-22–T1-23

Estimated costs, S1-40–S1-41

methods

analogy, S1-41

industrial engineering models, S1-41

parametric models, S1-41–S1-42

Ethical issues, P1-38-P1–39, P1-43–P1-45

checklist, P1A-19

External failure costs, S1-24

FFTP, File transfer protocol, T1-7

Facilities and equipment management, T5-1–T5-20

checklist, facility needs, T5A-1–T5A-2

planning for growth, T5-3 –T5-5, T5A-3

office capacity, T5-3–T5-4

office equipment, T5-13–T5-15

technology changes, T5-4–T5-5

Facility leases, T5-6–T5-12

brokers, T5-6, T5A-11

checklist, negotiating, T5A-6–T5A-7

finish-out costs, T5A-12

tour, T5-8

negotiation of terms, T5-8–T5-12, T5A-13

renewal options, T5-10

rate and terms, T5A-11

Facility-sustaining costs, S1-14

Failure costs, S1-24–S1-26

Fax machines, T5-14–T5-15

Federal Sustainable Development Act, T2-7

Fraud and abuse, T1-33–T1-34

Finance department

deadlines and commitments, P1-55-P1-59

checklist, P1A-55

management of, P1-46–P1-54

checklist, P1A-51

monthly closing process checklist, P1A-57

journal entry checklist, P1A-63

summary closing checklist, P1A-60

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-20

working papers checklist, P1A-65

organizing accounting staff, P1-46–P1-50

policies and procedures, P1-53–P1-54

customer order processing sample, P1B-3

general accounting, sample, P1B-9

staff productivity, P1-51–P1-53

Financial performance measurement

checklist, P4A-1, P4A-7

divisional performance measurement checklist, P4A-5

using ratios checklist, P4A-3

Financial ratios, P4B-1

Financial reporting, P5-1–P5-9

accounting standards in 2011, P5-3

annual reporting, P5-4–P5-8

balance sheet vs. income statement, P5-6–P5-7

comparability, P5-6

conceptual framework, P5-5–P5-6

external users, P5-4

GAAP, P5-1–P5-2

interim reporting, P5-9

relevant information, P5-6

reliability, P5-6

conservatism, P5-6

fairness, P5-6

understandability, P5-6

year-end financial statements

audit or review, P5-7

planning checklist, P5A-1

process, P5-7

working-paper file, P5-7–P5-8

Financial statement assertions, P2-13

Fixed assets, maximizing tax deductions, C5-15–C5-18

Fixed costs, S0-3, S1-3–S1-6, S1-8–S1-9

Freight bills, C4-22

Functional cost analysis, S1-20

Full cost accounting, environment, T2-18

Future cash flows, P3-60–P3-63

GGAAP, see Generally accepted accounting principles

GST, see Goods and services tax

GE Capital decision, S4-17–S4-18

Generally accepted accounting principles, P5-1–P5-2, P5-3–P5-5, P5-9, S1-5

GlaxoSmithKline Canada decision, S4-17

Goods and services tax, C5-23–C5-31

administration checklist, C5A-1, C5A-5

audit, C5-12–C5-13

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-21 (Technology and Systems) (2013)

collected budget schedule, P3A-59

CRA, dealing with, checklist, C5A-17

diagnostic checklist, C5A-9

filing returns, C5-27–C5-29

frequency, C5-27

penalties and interest, C5-27

remittances, C5-27–C5-29

harmonized sales tax (HST), C5-22-C5-23

input tax credits, C5-24-C5-26

budget schedule, P3A-60

invoice information required, C5-25

Notice of Assessment/Reassessment, C5-12

overview, C5-23

payable budget schedule, P3A-58

provincial rates, GST/HST/PST, C5-23–C5-24, C5-29

simplified calculations, C5-27–C5-29

Quick Method, C5-27–C5-29

supplies, C5-25–C5-26

exempt, C5-26

zero-rated, C5-25–C5-26

value-added tax (VAT), C5-23

Greenhouse gas emission reduction, T2-7, T2-9–T2-10

Guides, tax

Corporation Instalment Guide, C5B.2-1

T2 Corporation – Income Tax Guide, C5B.1-1

HHST, see Goods and services tax

Hardware

environment, T1-8

expansion, T1-9

security plan, T1-8

Harmonized sales tax, see Goods and services tax

Health and safety, T4A-17

Hiring, T4-3–T4-13

checklist, T4A-3

discrimination in, T4A-3

interview, T4-10, T4A-5

evaluating personality questions, T4A-29

illegal interview questions, T4A-27

sample interview questions, T4A-22, T4A-28

need for position, T4-6, T4A-4

offer of employment, T4-13

position description, T4-4

position requirements, T4-6, T4A-4

recruitment, T4-7

reference checks, T4-12, T4A-5

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-22

screening candidates, T4-8, T4A-5

selection decision, T4-12, T4A-6

soliciting candidates, T4A-4

Home office time management checklist, P1A-47

Human resources and payroll, T4-1–T4-24

compensation management, T4-14–T4-16

hiring, T4-3–T4-13

overview, T4-1

statutory requirements checklist, T4A-15

Human rights legislation in Canada, T4-4, T4A-15

Hurdle rate, P3-56–P3-60

Hyperlinks, T1-5

IICIF, see Internal Control-Integrated Framework

IDEF, integrated computer aided manufacturing definition, T3-3-T3-4

IFRS, see International financial reporting standards

IM, Instant messaging, T1-7

IRR, see Internal rate of return

ISO, see International Organization for Standardization, T3-5

IT, see Information technology

ITCG, see Information Technology Control Guidelines

Implementation phase, BPR, T3-20

Income or cash flow losses insurance, P2-15

Income statement budget schedule, P3A-23

Income tax, see also Tax planning, see also Payroll

administration, C5-3–C5-13

checklist, C5A-1, C5A-5

audit, C5-12–C5-13

checklist, C5A-17

budget schedule, P3A-66

Corporation Instalment Guide, C5B.2-1

CRA, dealing with, checklist, C5A-17

CRA notices, C5-12-C5-13

CRA reporting requirements checklist, C5A-7

employee benefits reporting, C5-11–C5-12

guides

Corporation Instalment Guide, C5B.2-1

T2 Corporation – Income Tax Guide, C5B.1-1

losses, C5-21–C5-22

form T1 for individuals and partnerships, C5-22

refund of instalments, C5-21

Schedule 4, C5-21–C5-22

monthly tax instalments, C5-10–C5-11

calculation of, C5-10–C5-11

Corporation Instalment Guide, C5B.2-1

Notice of Assessment/Reassessment, C5-12

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-23 (Technology and Systems) (2013)

checklist, C5A-17

payroll tax remittances, C5-11

reserves, deductible, C5-19–C5-21

T2 Corporation – Income Tax Guide, C5B.1-1

T4 benefits reporting, C5-11-C5-12

tax calendar, C5-3

tax planning, see Tax planning

tax return review, C5-4–C4-5

tax rates, corporate, C5-14-C5-15

Taxpayer Bill of Rights, C5-6–C5-10

working paper files, C5-4

Indirect costs, S1-4, S1-7, see also Overhead costs

Individual risk checklist, P2A-11

Industrial engineering models, S1-41

Information reporting diagram, P4-19

Information technology, T1-1–T1A-38

defined, T0-1, T1-1

overview, T0-1–T0-2

Information Technology Control Guidelines, T1-23

Information technology controls, see IT controls

Information technology systems, see IT systems

Inspection, S1-22

Input controls, T1-25, T1-28

Insurance, P2-14–P2-28, T1-24

appropriate amounts, P2-25

bidding, P2-16–P2-24

quotes, P2-22–P2-23

business interruption, P2-26

coinsurance, P2-26

commercial automobile, P2-27–P2-28

current agent evaluation, P2-18

current carrier evaluation, P2-19

identifying risks, P2-14–P2-15

types of risks, P2-15

occurrence-based vs. claims-made, P2-27

other insurance issues, checklist, P2A-27

premium trend analysis, P2-14

reducing costs, P2-24–P2-26

risk retention strategy, P2-15–P2-16

selecting an agent, P2-17, P2-20-P2-22

checklist, P2A-19

umbrella policies, P2-27

Insurance agents and brokers

working with, P1-25

Integration in value chain, S3-10

Interest income and expense, P3-47

budget schedule, P3A-62

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-24

Interim reporting, P5-9

Internal control, T1-5

accounts payable, C4-46–C4-47

checklist, C4B-1

accounts receivable, checklist, P2B-13

cash, C1-31–C1-32

checklist, C1A-17, C1B-1

CICA’s Guidance on Control (CoCo), P2-10

components, C0-4

corporate governance and, C0-4, P0-4, P2-11

definition, C0-3, P2-10-P2-13

financial statement assertions, P2-13

frameworks, C0-4

Internal Control-Integrated Framework (ICIF), COSO’s, P2-10–P2-13, T1-3–T1-6

control environment evaluation tool, P2B-1

International organization for standardization (ISO), P2-10

inventory, C3-31

checklist, C3B-1

objectives, C0-4

purchasing, C4-46–C4-47

receivables, C2-33, C2-36–C2-37

reporting units, C0-5

risk management, P1-3–P1-4

techniques, C0-5

techniques to effect, P2-12

total quality management (TQM), P2-10

Internal Control-Integrated Framework, C0-3–C0-5, P2-10–P2-13, T1-3–T1-6

components, C0-4–C0-5, P2-11–P2-12

objectives, C0-4, P2-10, P2-12

reporting units, P2-12–P2-13

techniques, P2-12

Internal failure costs, S1-24–S1-26

Internal rate of return (IRR) method, P3-5054–P3-55

International financial reporting standards (IFRS), P5-1, P5-3

International Organization for Standardization (ISO), T3-5

Internet, T1-7

Interview, see Hiring

Intranet, T1-7

Inventory, C3-2–C3-36

ABC inventory control, C3-5–C3-10

80/20 rule, C3-5

“A”, “B”, “C” categories, C3-8–C3-9

checklist, C3A-3

Pareto’s Law, C3-5

adjustments, C3-31

causes, C3-31

internal controls, C3-31

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-25 (Technology and Systems) (2013)

bar coding, C3-30–C3-31

budget schedule, P3A-40

carrying costs, C3-4–C3-5

checklist, C3A-3

financing, C3-4

insurance, C3-4

material handling expense, C3-4–C3-5

other costs, C3-5

storage and warehousing, C3-4

cash management, C1-4–C1-7

classification, C3-6–C3-10

cost of goods sold, C3-6

extended dollar amount on hand, C3-8

YTD sales/shipments, C3-8–C3-9

continuous physical, C3-29–C3-30

costing, S1-l–S1-2

cycle counts, C3-30

days-in-inventory ratio, C3-35

forecast usage, C3-10

existence, S1-1–S1-2

intangible, S1-1

internal control checklist, C3B-1

lead time, C3-9, C3-12–C3-13

levels of

checklist, C3A-3

lead time, C3-12–C3-13

safety stock, C3-13–C3-15

sales forecast, C3-10–C3-12

managing, C3-3–C3-23

obsolete, C3-31–C3-32, C3-36

overall function checklist, C3A-1

overview, C3-2

physical control, C3-24–C3-32

physical count, C3-25, C3-27–C3-31, see also Physical inventory count

purchase pattern analysis, C1-18–C1-20

receipt of goods, C3-24–C3-26

count and inspection, C3-24–C3-25

receiving report, C3-24–C3-26

reorder point, C3-15–C3-23

cycle method, C3-16

JIT (just in time) method, C3-16

MRP (materials requirements planning system), C3-16–C3-17

minimum-maximum method, C3-15–C3-16

min-max method, C3-15–C3-16

replenishment method, C3-15

reservation method, C3-16

stock-out method, C3-15

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-26

reorder quantities, C3-17–C3-23

checklist, C3A-3

fixed quantity approach, C3-18

judgment approach, C3-18

economic order quantity (EOQ) approach, see EOQ

variable reorder quantity approach, C3-18

reports, C3-33–C3-36

management information requirements, C3-33, C3-35

reserves for tax purposes, C5-19–C5-21

safety stock, C3-9, C3-13–C3-15

sales forecast, C3-10–C3-12

shipping, C3-26–C3-27

slow-moving, C3-31–C3-32

tangible, S1-1

turnover ratios, C1-18, C3-3–C3-4, C3-35–C3-36

checklist, C3A-3

usage (sales) rate, C3-9

valuation, S1-2

Investing

checklist, C1A-13, C1A-15

idle cash, C1-28

Invoicing, see Accounts receivable and receipts

IT controls, T1-22–T1-36

backup, TI-29–T1-30

checklist, internal controls, T1A-5

components, T1-22

continuity of processing, T1A-6

COSO Internal Control–Integrated Framework, T1-3–T1-7

disaster recovery plan, T1-30–T1-33

error and fraud contributors, T1-22–T1-23

fraud and abuse, T1-33–T1-34

input, T1-28, T1A-7

logical access security, T1-27, T1A-6

long-term failure, T1-26

need for, T1-23

organizational and administrative, T1-25-T1-29, T1A-5

processing and output, T1-28-T1-29, T1A-7

short-term failure, T1-26

standards for, T1-23

COB IT 4.0, T1-23

ITCG, T1-21-T1-22

system development, T1-25, T1A-7

types, T1-20, T1-22

viruses and malware, T1-32–T1-33

IT systems, T1-3–T1-6

assessment of, T1-6, T1-7–T1-19

characteristics, T1-6

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-27 (Technology and Systems) (2013)

checklist, systems and strategy, T1A-3

collaborative computing, T1-8

data warehousing, T1-7

documentation of, T1-14–T1-15

evaluation of, T1-17–T1-20

future needs, T1A-4

hardware and physical environment, T1-10

information flow, T1-15–T1-16

operating environment, T1-9

policies and procedures, T1-16–T1-17

role, T1-1

supervision of, T1-13

symptoms of problem, T1-18–T1-19

JJIT method, see Just in time method

Job costing, S1-8

Joint costs, S1-10

Joint products and by-products, S1-9–S1-10

Just in time method, C3-16, S1-4, S1-5, S1-18

KKey performance indicators (KPI), P4-17, P4-20

checklist, P4B-5–P4B-45

Knowledge management, T3-23

LLabour costs, direct, S1-18

Lawyers

working with, P1-22-P1-24

Lead time, C3-12

Leases, see Facility leases

Legislation, federal and provincial, T4A-15

Leverage and coverage ratios, P4B-1–P4B-2

Liability losses insurance, P2-15

Life cycle costing, environment, T2-17–T2-18

Liquidity ratios, P4B-1

Logical access security, T1-27

Long-term failure, T1-26–T1-27

MMIS, Management information systems, T1-7

MRP, see Materials requirements planning system

Management accounting, S1-5

Management by exception, S1-12–S1-13

Management reporting, see Reporting

Managers

working with, P1-17–P1-20

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-28

Material costs, S1-4, S1-7–S1-9, S1-17–S1-18

sales budget worksheet, P3A-37

Materials requirements planning system, C3-17–C3-18

Minimum-maximum method, C3-15–C3-16

Min-max method, C3-15–C3-16

Mission and vision

statement development, P3-12–P3-13

Modeling, process, T3-3

Monitoring phase, BPR, T3-20

Monthly closing process, P1-57–P1-59

checklist, P1A-57

journal entry checklist, P1A-63

summary closing checklist, P1A-60

working papers checklist, P1A-65

Motor vehicle benefits and allowances, T4B2-760

Multifunction machines, T5-13–T5-14, T5A-6

NNPV, see Net present value method

Net present value (NPV) method, P3-53–P3-54, P3-56–P3-63

future cash flows, P3-60–P3-62

hurdle rate, P3-56–P3-60

NPV of future cash flows, P3-60–P3-62

profitability index, P3-63

rationing capital, P3-62–P3-63

Network configurations, T1-9–T1-12

types, T1-9

Non-financial performance measurement, P4-6–P4-15, see also Performance measurement

Notice of Assessment/Reassessment, C5-12

OOECD, Organisation for Economic Co-operation and Development, S4-3

guidelines, transfer pricing, S4-3–S4-4, S4-14, S4-15

OLAP, on-line analytical processing, T1A-3

Objectives, P3-17–P3-18

form, P3A-13

Occupational health and safety, T4A-17

Office equipment, T5-13–T5-15

assessing requirements, T5-5

checklist, selecting, T5A-5

fax machines, T5-14–T5-15

multifunctional machines, T5-5–T5-6

Operation performance ratio, S1-28

Operation time ratio, S1-27–S1-28

Operational effectiveness, P3-1–P3-2

Order entry, see Accounts receivable and receipts

Organizational and administrative controls, T1-25-T1–26

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-29 (Technology and Systems) (2013)

Organizational effectiveness checklist, P1A-35

Organization of time and space checklist, P1A-43

Other income and expense, P3-47

budget schedule, P3A-63

Output controls, T1-28

Outsourcing, S1-21

Overhead costs, S1-4, S1-18, S2-5–S2-8

allocation of, S2-5-S2-8

PPADs, pre-authorized debits, C4-42

PAF model, see Prevention appraisal failure model

PAPs, pre-authorized payments, C4-42

PIER, pensionable and insurable earnings review, T4B1-23

PO, see Purchasing, purchase orders

PPA, see Purchase pattern analysis

Parametric models, S1-42

Pareto’s Law, C2-8, C3-5

Payables, see Accounts payable, see Purchasing

Payback method, P3-52–P3-53

Payments

cash flow shortages, C4-41

cheque-payment cycle, C4-32–C4-34

analysis chart, C4A-17

modified semi-monthly, C4-33

monitoring, C4-35

semi-monthly, C4-33

weekly, C4-32

cheque processing, C4-35–C4-37

controlling disbursements checklist, C4A-11

discounts, C4-35

disputes, C4-40

distribute cheques, C4-37

electronic, C4-42

errors, C4-38–C4-41

delete transaction, C4-40

duplicate payments, C4-39

late or early payments, C4-39–C4-40

void transaction, C4-40

wrong vendor, C4-39

grace period, C4-35

manual cheques, C4-36–C4-37

paid cheque image files, C4-38

paid vouchers, filing of, C4-38

signing cheques, C4-37

stretch, C4-41–C4-42

stop payments, C4-38

CONTROLLERSHIP GUIDE: TECHNOLOGY AND SYSTEMS________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________

MI-30

Payroll, T4-20–T4-25

CRA Guides

Filing the T4 S1ip and Summary (RC4120), T4B3-1

Payroll Deductions and Remittances (T4001), T4B1-1

Taxable Benefits (T4130), T4B2-1

costs, S1-7

deductions, T4-20–T4-21, T4A-20

CPP or QPP, T4-20, T4B-9, T4B1-1

EI, T4-20–T4-21, T4B1-18, T4B1-52

income tax, T4-22, T4B1-24

tables, T4B1-8

diagnostic checklist, T4A-19

lump-sum payments, T4B1-31

pensionable and insurable earnings review (PIER), T4B1-23

pensions, T4A-21

RCA, T4B1-32

reporting, T4-24-T4-25

record of employment (ROE), T4-25

T1, T4-25

retiring allowances, T4B1-32

special payments, T4B1-37

special situations, T4B1-38

T4 information return, T4B3-17

T4 slips, T4B3-1

T4 summary, T4B3-16

taxable benefits, T4A-19, T4B1-1

tax remittances, C5-11, T4A-21, T4B1-4, T4B1-32, T4B1-42

vacation pay, T4B2-35

workers’ safety and insurance, T4A-20

year-end checklist, T4A-9

Peer-to-peer network, T1-9

Performance evaluation, T4-17–T4-19

Performance indicators, P4-17, P4-20

checklist, P4B-5–P4B-45

Performance measurement, P4-1–P4-3

critical success factors (CSF), P4-17, P4-20

environment, T2-19–T2-20

key performance indicators (KPI), P4-17, P4-20

checklist, P4B-5–P4B-45

models, P4-7–P4-15

balanced scorecard, P4-13–P4-15

performance pyramid, P4-12–P4-13

results and determinants framework, P4-7–P4-11

non-financial, P4-6–P4-15

reasons for using, P4-6

value drivers, P4-16–P4-17

Performance pyramid model, P4-12–P4-13

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MI-31 (Technology and Systems) (2013)

Period costs, S1-4

Period-end cutoff procedures, C4-22–C4-23

Personal effectiveness checklist, P1A-49

Personnel, T1-12–T1-13

ergonomics, T1-12

needs, T1-12–T1-13

security systems, T1-10–T1-11

Personnel losses insurance, P2-15

Physical environment, T1-10

Physical inventory count, C3-27–C3-31

adjustments, C3-29

bar coding, C3-30–C3-31

continuous physical inventory, C3-29–C3-30

cutoff, C3-28

cycle counts, C3-30

discrepancies, C3-28–C3-29

plan, C3-27–C3-28

written instructions, C3-27-C3-28

Planning, see Business planning, see Strategic planning

Planning phase, BPR, T3-16

Plant overhead incurred budget worksheet, P3A-39

Porter, M., Competitive Advantage, S3-3

value chain analysis, S3-1–S3-13

Prepaid expense budget schedule, P3A-44

Presentations, P1-13-P1-14

Prevention appraisal failure model, S1-23-S1-27

appraisal costs, S1-25

external failure costs, S1-26

internal failure costs, S1-25–S1-26

prevention costs, S1-24–S1-25

Prevention costs, S1-24–S1-25

Pricing

methods, see Transfer pricing

transfer, see Transfer pricing

Prioritize work, P1-31–P1-32

Processing and output controls, T1-28

Process modeling, T3-3

activity-based, T3-3

behavioural, T3-3

informational, T3-3

integrated computer aided manufacturing definition, T3-3–T3-4

organizational, T3-3

Procrastination, P1-34

Product cost, S1-4

Product costing, S1-4–S1-6

importance and purpose, S1-7

methodologies, S1-7–S1-11

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MI-32

Product life cycle costing, S1-38–S1-43

capital investment plan, S1-41

checklist, S1A-21

cost management, S1-42–S1-43

defined, S1-38

definition, T2-20

determining costs, S1–40-S1-42

analogy, S1-41

industrial engineering models, S1-41

parametric models, S1-42–S1-43

development and design costs, S1-40–SI-41

types of product cycles

customer, S1-39–SI-40

marketing, S1-38–SI-39

production, S1-39

society, S1-40

Production product life cycle, S1-39

Profitability index, P3-63

Profitability ratios, P4B-3–P4B-4

Profit split method, S4-5, S4-15

Project management, P1-34–P1-35

Professional conduct, P1-39–P1-41

Property and equipment budget schedule, P3A-46

Property coinsurance, P2-26

Property damage insurance, P2-15, P2-27–P2-28

Property risk checklist, P2A-13

Property tax, C5-30–C5-31

abatements, C5-31

checklist, C5A-15

Provincial sales taxes, C5-29–C5-30

checklist, C5A-15

Public accounting to controller move, P1-7–P1-9

Purchase pattern analysis, C1-18–C1-22, P3-39–P3-40

Purchasing, C4-3–C4-17, see also Accounts payable

ABC approach to, C4-4

activity measurements, C4-15–C4-16

cost per order, C4-15

purchasing department cost to total purchases, C4-15–C4-16

quality criteria, C4-16

areas of responsibility, C4-3-C4-4

inefficiencies, C4-16–C4-17

internal controls, C4-46–C4-47

monitoring activities, C4-46

checklist, C4A-3

overall function checklist, C4A-1

policies, C4-4

purchase orders (PO), C4-13–C4-16

MASTER TOPICAL INDEX________________________________________________________________________________________________________________________

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MI-33 (Technology and Systems) (2013)

required content, C4-14–C4-15

vendors

competitive bidding, C4-13

evaluating and selecting, C4-4-C4-13

negotiating techniques, C4-12

relationships, C4-8–C4-11

selection criteria, C4-6–C4-8

sources, C4-5–C4-6

QQDI (quality defect investigation), S1-30

QPP, Quebec Pension P1an, see Payroll

Quality assurance, S1-22

Quality control, S1-22

Quality costing, S1-22–S1-32

accounting function, S1-23

benefits, S1-23

case studies, S1-27–S1-32

financial services, S1-30–S1-32

manufacturing, S1-27–S1-31

checklist, S1A-19

controller’s role, S1-32

defined, S1-22–S1-23

PAF model, S1–23-S1-27, see also Prevention appraisal failure model

types of costs

appraisal, S1-24

external failure, S1-24

internal failure, S1-24

prevention, S1-24

Quality management, see Total quality management

Quality ratio, S1-22

RRCA, retirement compensation arrangements, T4B1-32

Receipts, see Accounts receivable and receipts

Receipt of goods, C3-24–C3-26

purchase order, C3-25

receiving report, C3-24–C3-26

Receivables, see Accounts receivable and receipts

Record-keeping

controller’s role, P1-2

Record retention policies checklist, C5A-19

Recruitment, see Hiring

Reference checks, see Hiring

Reorder point, C3-15–C3-23, see also Inventory

Replenishment method, C3-15

Reporting

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MI-34

financial vs. non-financial, P4-2–P4-3, see also Financial reporting

information characteristics, P4-3–P4-5

interim, see Interim reporting

internal vs. external, P4-2–P4-3

management, P4-2–P4-3, P4-18–P4-24

cost of information, P4-23–P4-24

designing effective reports, P4-28–P4-33

frequency, P4-33

implementing a reporting system, P4-33-P4-35

information reporting diagram, P4-19

information overload, P4-18

information requirements, P4-18–P4-19, P4-25–P4-27

multiple formats, P4-22–P4-23

unit, P4-2

Resale price method, S4-5, S4-15

Reservation method, C3-16

Reserves, tax deductible, C5-19–C5-21

Results and determinants framework model, P4-7–P4-11

Retiring allowances, T4B1-32

Risk assessment and risk management, P2-6–P2-9

Risk and value, P2-5

Risk avoidance, P2-8

Risk identification, P2-15

business and market risk checklist, P1A-17

checklists, P2A-5, P2A-29

individual risk checklist, P2A-11

Risk insurance, P2-15–P2-16

Risk management, P1-4, P2-6–P2-9

checklists, P2A-1, P2A-7, P2A-29

environment, T0-2, T2-5, T2-8

Risk profile questionnaire, P2A-29

Risk reduction or control, P2-9

checklist, P2A-23

Risk retention, P2-8, P2-15

Risk transfer, P2-8–P2-9

insurance, P2-14–P2-28

SSBUs, see Strategic business units

SG&A expense budgeting, see Budgeting

SR&ED, see Scientific research and experimental development

SWIFT, Society for Worldwide Financial Telecommunication, C4-42

Safety programs, T4A-17, T4-24

Safety stock levels, C3-13–C3-15

Salaries and wages, T4-14–T4-16, see also Compensation management

Sales analysis worksheet, P3A-30

Sales forecasts, C3-10–C3-12

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MI-35 (Technology and Systems) (2013)

Sales summary budget schedule, P3A-29

Sales tax, see Goods and services tax, see Provincial sales tax

Scientific research and experimental development, C5-18–C5-19

documentation required, C5-19

proxy method, C5-19

tax credit, C5-19

Settlements and write-offs, C2-30–C2-31

Sexual harassment, T4A-16

Shareholder value, environment, T2-18

Shipping function, C3-26–C3-27

Short-term failure, T1-26

Small business deduction, C5-14–C5-15

Society product life cycle, S1-40

Software, T1-9

analyzing needs, T1-20–T1-21

Staff, accounting

deadlines and commitments, P1-55–P1-59

management of, P1-46–P1-53

policies and procedure, P1-53–P1-54

customer order processing sample, P1B-3

general accounting procedures sample, P1B-9

Staffing budget worksheet, P3A-52

Standard costing, S1-9, S1-12–S1-16

defined, S1-12

limitations, S0-6, S1-15–S1-16

purposes, S1-12–S1-13

variance analysis, S0-6, S1-13–S1-14

checklist, S1A-15

versus actual checklist, S1A-11

Statutory requirements, T4A-15

Stock-out method, C3-15

Strategic business units (SBUs), S3-6, S3-9, S3-12

Strategic cost management, see Cost management, strategic

Strategic planning, P2-3, P2-6, P3-5-P3-21, see also Business planning

action plans, P3-18–P3-20

form, P3A-15

administrative matters, P3-7–P3-11

anticipating downside risks, P3-5–P3-6

business planning snapshot, checklist, P3A-3

communicating purpose, P3-6

enhancing performance, P3-6

guidance documents, P3-10–P3-11

managing growth and change, P3-5

mapping future direction, P3-5

mission statement, P3-1–P3-13

objectives setting, P3-17–P3-18

form, P3A-13

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MI-36

participants, P3-8

preliminary planning considerations, P3-6–P3-7

reporting, P3-20–P3-21

SWOT analysis, P3-14–P3-17

timetable, typical, P3-8

working together, senior management, P3-6

Stress, P1-35–P1-37

checklist, P1A-17

Suppliers, working with, P1-21

Supply chain, S3-7–S3-8

beer game, S3-8

bullwhip effect, S3-7–S3-8

information sharing, S3-7

management, S3-7

Sustainability accounting, environment, T2-18–T2-19

Sustainable development, T2-3–T2-6

pillars, T2-4

SWOT analysis, P3-14–P3-17

checklists, P3A-5, P3A-7, P3A-9

opportunities, P3-16

strengths, P3-14–P3-15

threats, P3-17

weaknesses, P3-15–P3-16

Systems development control, T1-28

TTNMM, see Transfer pricing, transactional net margin method

TQM, see Total quality management

T2 Corporation – Income Tax Guide, C5B.1-1

T4 information return, T4B3-17

T4 slips, T4B3-7

T4 summary, T4B3-16

Target costing, S1-21

Tax, see Income tax

Taxable benefits and allowances, T4B2-1

chart, T4B2-39

Tax administration, see Income tax, see Goods and services tax, see Property tax, see Provincial sales

tax

Tax calendar, C5-3

Taxpayer Bill of Rights, C5-6–C5-10

Tax planning, C5-14–C5-22, see also Income tax

capital cost allowance maximization, C5-15–C5-18

deductible reserves, C5-19–C5-21

doubtful accounts, C5-19–C5-20

instalment sales, C5-20

holdbacks, C5-20

inventory reserve, C5-20–C5-21

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MI-37 (Technology and Systems) (2013)

losses, C5-21–C5-22

maximizing fixed asset deductions, C5-15–C5-18

scientific research and experimental development, C5-18–C5-19

small business deduction, C5-14–C5-15

strategies checklist, C5A-11

Tax rates, corporate, C5-14–C5-15

Technology to add value, S3-10–S3-11

Telecommunications, see Telephone and communications

Telephone and communications, T5-16–T5-20

assessing needs, T5-18–T5-19

checklist, telecommunications, T5A-3–T5A-4

long distance, T5-19

types of, T5-16

Theory of Constraints,

constraint defined, S1-37

external constraint, S1-37

guidelines for removing, S1-35–SI-36

internal constraint, S1-37

dangers of relying upon the costing system, S1-36

definition, S1-34

inventory, S1-34

throughput, S1-34

operational expense, S1-34

Throughput accounting, S1-18

Time management, P1-28–P1-35

checklists, P1A-17, P1A-37, P1A-39, P1A-41

leadership role in, checklist, P1A-45

Time wasters

checklist, P1A-41

Total quality management (TQM), S1-23, T3-5-T3-6

defined, T3-5

Deming, W. Edwards, 14 points, T3-5

Traditional cost management, see Cost management, traditional

Transactional net margin method, S4-5, S4-15

Transfer pricing, S4-1–S4-18

advance pricing arrangement program (APA) program, S4-16–S4-17

arm’s length principle, S4-3

checklist, S4A-1

comparable profits method (CPM), S4-5

comparable uncontrolled price (CUP) method, S4-4–S4-5, S4-14–S4-15

competent authority process, S4-16

contemporaneous documentation, S4-16

cost plus method, S4-5, S4-15

CRA guidelines, S4-3, S4-14–S4-18

advance pricing arrangement (APA) program, S4-16–S4-17

competent authority process, S4-16

Information Circular 87-2R, 94-4R, 71-17R4, S4-14, S4B.1-1, S4B.2-1

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MI-38

Transfer Pricing Memorandas 2 to 7, S4-14

defined, S4-1, S4-3

documentation, contemporaneous, S4-15

example, S4-6–S4-10

fair market value, S4-3

GE Capital decision, S4-17–S4-18

GlaxoSmithKline Canada decision, S4-17

Income Tax Act requirements, S4-3, S4-14, S4-16

Information Circular 87-2R, International Transfer Pricing, S4B.1-1–-S4B.1-24

Information Circular 94-4R, Advance Pricing Arrangements (APAs), S4B.2-1–S4B.2-12

Information Circular 94-4R (Special Release), Advance Pricing Arrangements (APAs), S4B.3-1-–

S4B.3-4

internal trade, S4-11–S4-13

manipulation of, tax purposes, S4-13

OECD guidelines, S4-3–S4-4, S4-14, S4-15

price setting methods

non-traditional or transactional profit, S4-4–S4-5, S4-11, S4-12

traditional transaction method, S4-4–S4-5, S4-11

profit split method, S4-5, S4-15

resale price method, S4-5, S4-15

T-106 – Information Return of Non-Arm’s Length Transactions with Non-Residents, S4-14

transactional net margin method (TNMM), S4-5, S4-15

Travel and entertainment reimbursements, C4-21–C4-22

Treasurer’s responsibilities, P1-2

UUCC (Undepreciated capital cost), see Capital cost allowance

UPS, see Uninterruptable power supply

Umbrella policies, P2-27

checklist, P2A-27

Uninterruptable power supply, T1-10

VVacation pay, T4B1-37

Value chain, S3-3–S3-6

diagram, S3-4

Value chain analysis, S1-21, S3-1–S3-13

accounting data and, S3-9, S3-12–S3-13

activities

identifying, S3-9

intermediate, S3-12

linkages, S3-5, S3-10

primary, S3-3–S3-4

support or secondary, S3-3, S3-5

chain diagram, S3-4

checklist, S3A-1

Competitive Advantage: Creating and Sustaining Superior Performance, S3-3

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MI-39 (Technology and Systems) (2013)

cost drivers, Porter identified, S3-12

defined, S3-1

differentiation, S3-9–S3-10, S3-11

integration, S3-10–S3-11

primary, S3-3–S34

supply chain, S3-7–S3-8

support or secondary, S3-3, S3-5

tasks in process, S3-6

technology, S3-10–S3-11

Value drivers, P4-16–P4-17

Variable cost, S1-3–S1-7, S1-13, S1-15

Variance analysis, S1-10–S1-11, S1-13–S1-14

checklist, S1A-15

contribution margin, S1-11

cost variance, S1-11

standard costing, S1-14

Vehicle, company-owned or leased employee benefit, C5-11–C5-12

Vendors, C4-4–C4-13, see also Purchasing, see also Accounts payable files, C4-23–C4-24

Viruses and malware, T1-31–T1-35

Vision phase, BPR, T3-19

WWages and salaries, see Compensation management

Waste management, environment, T2-8

Workers’ compensation premiums, C5-21, T4-22–T4-23, T4A-20

Working capital cycle, C1-6–C1-7

Working paper files, tax, C5-4

YYear-end financial statements planning checklist, P5A-1

ZZero-base budgeting, S1-18

Numbered80/20 rule, C2-8, C3-5

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MI-40