tourtech services 2016

Temporary Solutions. Permanent Reliability.

Proprietary and confidential.

Seriously?!Let us fix that for you.



Services. It’s what you need and we’ve got it.



Network Design

Active Monitoring

Point-to-Point Links

Public WiFi Hotspots

Network Segmentation

Call Forwarding

Voicemail

Dedicated Numbers

Extension Dialing

Advanced PBX

On-Site Support

Remote Support

Print, Copy, and Scan

Self-Contained Offices

Temporary Circuits

ISP Coordination

Load Balancing

Link Bonding

WiFi VoIP Office Connectivity


Experience."TOURtech is the most organized and efficient managed IT

provider for events that I have worked with."-Richard Kingston, founder of Business Only Broadband



All-Time Coverage

76 Sponsor Activations

58 Large Outdoor Events

10 Broadcast Events

9 Arena Events

3 Tours

2 Conferences2015


Since its debut in 2012, Firefly Music Festival has tripled in size. Hosted each June by Red Frog Events, this large-scale outdoor festival takes place within the grounds surrounding the Dover International Speedway in Dover, DE.

Hundreds of staff members, sponsors, vendors, and VIP guests depend on WiFi in order to operate. The challenge is to deliver reliable internet connectivity for a broad range of applications over a very large area. No two events are the same, and each team must be prepared to adapt to changes.

Using a combination of permanent fiber links and a point-to-point design,, our technicians design and deploy a temporary wireless network which is actively monitored throughout the event When interference hits, we troubleshoot to make sure the connection stays live. When a remote ticket scanning location needs to be relocated during the event, we make it happen. One single link within this deployment extends nearly two miles, and with over 200 connection points over 105 acres, this is among our largest deployments.

By investing in connectivity, Red Frog creates a positive experience for hundreds of staff members and 90,000 guests.

Large-Scale Outdoor Event: Firefly Music FestivalTOURtech demonstrates a necessary flexibility, even after the gates open.

Essential .

Case Study: Firefly Music Festival


Three launch events, hosted in London, Tokyo, and San Francisco, were held to announce new offerings from the Amazon family of products including the Amazon Fire Tablet and Fire TV.

Competition is stiff within the global consumer technology market, and events such as these are kept in strict secrecy for a market advantage. To maintain confidentiality, a launch event may take place in an unconventional venue such as a private residence in San Francisco.

A fast and secure internet connection, provided by TOURtech, ensures that Fire TV and the Fire Tablet devices perform properly during the demonstration.

As a result, on the day of the announcement, the new Amazon Fire Tablet was one of the biggest headlines in the technology media that day.

We can talk about it now. For high-profile consumer technology product launches, TOURtech provides essential connectivity in strict confidentiality.

Product Launch: The Announcement of Amazon Fire Tablet and Fire TVTOURtech supports three product launch events across three continents, providing WiFi for product demonstrations.

Essential .

Case Study: Amazon Fire Tablet and Fire TV


The Washington Ideas Forum is a meeting of global thought leaders that generates and inspires discussion of pressing issues and ideas facing humanity. Presented by Atlantic Live in partnership with The Aspen Institute, The Washington Ideas Forum takes place at the Harman Center for the Arts in Washington D.C.

In 2014, with less than four weeks until the event, it was determined that network infrastructure within the venue was not adequate to handle the demand created by a live stream and 700 audience members.

TOURtech coordinated with the venue and a local bandwidth provider to create and implement a solution to augment the existing venue infrastructure.

As a result, the live stream, production team, and the audience experienced a fast and stable connection. This solution was so effective that TOURtech was invited back in 2015 for another flawless deployment.

For conferences that highlight innovation and propel society forward, the need to connect and share information is sure to only grow.

Leadership Conference: The Washington Ideas Forum Presented by Atlantic Live in partnership with the Aspen Institute, TOURtech provides Wifi for live stream, guests, and production.

Essential .

Case Study: The Washington Ideas Forum


Each fall, in the heart of Chicago’s Grant Park, 45,000 runners of all shapes and sizes gather at the starting line of one of only six races in the Abbott World Marathon Majors - the Chicago Marathon.

Bustling behind the scenes of this high-profile large outdoor event, Forward Command serves as headquarters for emergency personnel from both local and federal agencies. Communication between these agencies and their teams in the field is paramount to the safety of runners and spectators alike.

Knowing the importance of a reliable internet connection, Chicago Event Management (CEM) enlists TOURtech to build the backbone of event communications. TOURtech’s team of network engineers design, build and monitor all data traffic through the network and remain onsite throughout the event to provide immediate solutions to unexpected challenges. Additionally, VoIP services are deployed and provide both production and emergency response teams with dedicated numbers, extension dialing, and advanced PBX features.

The result is flawless execution and the epitome of temporary solutions with permanent reliability.

The intensity of this type of sporting event creates a sense of urgency that calls for experience and attention to detail that only TOURtech can provide.

Ensuring Safety: The Chicago MarathonTOURtech’s extensive WiFi and VoIP services are the backbone of #ChiMarathon’s Forward Command, serving emergency personnel from both local and federal agencies.

Essential .

Case Study: Chicago Marathon


Event Marketing is big in the world of sports, and for prominent consumer technology brands such as Verizon, sponsorship activations create face-to-face interactions and generate millions of online impressions. Participating in free sponsored activities at a big game is now a big part of the fan experience, and The Verizon Power House at Verizon Super Bowl Central entertained over 13,000 guests in downtown Phoenix in January of 2015.

Magnetic Creative and Wasserman Media set out to transform the brand’s perception from a cell phone carrier to a forward-thinking technology brand.

To do this, they created a space where people can experience futuristic technologies such as interactive video walls, virtual reality, holograms, and projection-mapping. All of these require wireless internet connectivity to be delivered to a temporary pop-up event space.

To support all of these exhibits, the team needed to deploy a highly capable, temporary wireless network backbone within a busy downtown area. TOURtech accepts the challenge, partnering with Magnetic Creative to design and build a custom solution.

The Verizon Power House operated on a custom VLAN throughout the duration of the event.

Sponsorship Activation: The Verizon Power House at Verizon Super Bowl Central For brands AND fans, high-tech interactive exhibits are a win.

Essential .

Case Study: The Verizon Power House


"TOURtech has been instrumental in the success of our festivals. Their expertise in supporting RFID, point of sale and production network deployments within the festival environment has allowed us to grow our events exponentially year over year and offer reliable connectivity to our partners and vendors."

- Katelyn Boyle, Redfrog Festival Operations Manager

Live.



We’ve got those, too.

Nerds.



James BerryField Services Manager“Copy.”As Field Services Manager for TOURtech, James Berry contributes 15+ years of experience in event production, touring, and audio engineering. His rich and celebrated career background includes co-ownership of a production company as well as working with artists such as Bruno Mars, Beyonce, and Stevie Wonder.

First-time father. Audio Engineer. Real-life Texas rancher.

Kate NoremDirector of Client Services“Let’s do this.”With 20+ years experience in the Music, Radio, Entertainment, Event & Production industries, Kate is another client-turned-employee coming from iHeartMedia. As National Digital Producer, she worked on all major events, including the iHeartRadio Music Festival 2011-2014, and brings a unique client perspective to the TOURtech team.

Animal rescuer. Margarita lover. Recovering video gamer.

Allen CookCEO, Founder/Owner“Building relationships.”Though boasting 26+ years of experience in the entertainment & production industries, TOURtech’s humble beginnings in Allen’s garage tell a story of a man with a brilliant idea and a ton of moxie. Since its inception in 2003, Allen’s system racks have toured the world with Phil Collins, Genesis, Madonna, Bon Jovi, Miley Cyrus, Beyonce, Usher, Alicia Keys, 5 Seconds of Summer and more.

Generous employer. Gaming console collector. Smart cookie.


Bunky DunnAccount Manager“Is it Taco Tuesday?”Bunky stepped into the role of Account Manager in 2013, leveraging years of experience as a TOURtech field technician for events such as Lollapalooza, Austin City Limits, the NFL Draft, Governor’s Ball, and Firefly. His extensive knowledge of the industry serve in planning, tracking, and optimizing TOURtech client projects.

BMX cyclist. Taco lover. Chicken coop builder.

Ashton BurnetteBusiness Development Manager“Ohhh, RATS.”With a background in experiential and event marketing, Ashton contributes new strategies in media, marketing, and business development. Before joining TOURtech in 2015, she worked with agencies in both New York City and San Francisco, and managed three nationwide promotional tours.

Yoga instructor. Club goer. Community Supporter.

Jon BumgarnerLogistics Manager“Without new ideas, success can become stale.”Jon is our resident road warrior having worked in the entertainment/production industries since summer 2000. During his time in production and tour management for Miley Cyrus, Alicia Keys, Usher, Rihanna, and Chicago, Jon travelled to more than 45 countries in the last 11 years. His entertainment experience extends into the record industry working for major labels such as Hollywood Records, Columbia Records, RCA, and ROC Nation.

Road warrior. Avid foodie. Gun slinger.


Dan MannersManager of IT Services“Fair Enough.”Dan’s 7+ years of experience in IT and event production include working in both New York and Los Angeles. Recently relocated to Raleigh to continue to serve TOURtech, Dan thrives on tackling new challenges and engineering the best solution.

Video game addict. Aspiring chef. Nerd.

Shawn RoweProject Manager“I’ll be right there. Let me pack my dress.”Shawn brings 20+ years of audio, lighting and IT experience in the entertainment event industry working for such major artists as Monica, Pitbull, Beyonce, Jennifer Lopez, KC and the Sunshine Band, Ricky Skaggs and Blondie.

Resident goofball. Dallas cowboy.

Chris “Swayz” CampbellAccount Manager“One Hand Washes the Other”With 4+ nonstop years of experience in the field, serving hundreds of events, Chris is the latest addition to the account management team at our Raleigh, NC homebase. Chris is an expert in helping you attain your goals onsite. His experience and knowledge bring exceptional insight and solutions to any challenges posed.

Photographer. Boat captain. World traveler.


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(919) 261 - 1110www.TOURtech.com

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http://www.tourtech.com

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tourtech services 2016

Technology