toyota dealer account management system ver. 1

TOYOTA MOTOR CORPORATION

Technical Service Div.

Technical Service Project Management Dept.

TOYOTA DEALER ACCOUNT MANAGEMENT SYSTEM VER. 1

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Table of Contents

ACCOUNT MANAGEMENT ............................................................................................................. 2

REGISTRATION FLOW OF USER ACCOUNTS .......................................................................... 2

ACCOUNT USER RIGHTS ........................................................................................................... 3

REGISTER/CHANGE/DELETE DIST ADMINISTRATOR ACCOUNT ........................................... 4

Registering an Account ............................................................................................................. 4

Changing Registered Account Information ................................................................................ 7

Deleting an Account ................................................................................................................ 10

REGISTER/CHANGE/DELETE DIST GENERAL ACCOUNT ..................................................... 14

Registering an Account ........................................................................................................... 14

Changing Registered Account Information .............................................................................. 20


REGISTER/CHANGE/DELETE DEALER ADMINISTRATOR ACCOUNT ................................... 29




REGISTER/CHANGE/DELETE DEALER GENERAL USER ACCOUNT .................................... 45




CHANGE PERSONAL INFORMATION ...................................................................................... 62

REGISTER/DELETE DEALER .................................................................................................... 64

Registering a Dealer ................................................................................................................ 64

Deleting a Dealer ..................................................................................................................... 67

CHANGE KEY REGISTRATION SERVER ACCOUNT PASSWORD ......................................... 70

About Passwords .................................................................................................................... 70

Changing a Temporary Password ........................................................................................... 71

Reissuing a Temporary Password ........................................................................................... 72

Changing a Password ............................................................................................................. 77

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ACCOUNT MANAGEMENT REGISTRATION FLOW OF USER ACCOUNTS

A user account is available after having registered in the following procedures.

<Step1> Submit an application to TMC for registration of distributer's account administrators. (First Time Only) TMC registers ATSC account IDs of distributer's account administrators to TMC server.

<Step2> Distributer's account administrators register dealer administrators to TMC

server. Distributer's account administrators use their ATSC ID, registered in

STEP1, to register dealer administrator's account IDs to TMC server.

<Step3> Dealer's account administrators register dealer general users. Dealer's account administrators use their ID, registered in STEP2,

to register dealer general user's account IDs to TMC server.

Dist.

Administrator

TMC

認

TSD

Dealer A

TMC Server

Register distributer's account administrators.

User Information

Dist.

Up to 5 admin

Dealer B Register

Dealer C

Dist.

Manage administrators of dealer Dealer

Administrator

Up to 3 admin per 1 dealer

Register

TMC Server

User Information Dist.

Administrator

Dealer A

Dealer B

Dealer C

店

Dealer Administrator

Dealer General

User

Register

TMC Server

User Information

Dealer B

Dealer C

Manage users of dealer Up to 5 users

per 1 dealer

Dealer A

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ACCOUNT USER RIGHTS The ability of each account type to register, change or delete accounts is outlined in the following table. Dist Administrator…………………………………...Up to 5 accounts can be registered.

Dist General………………………………………….Up to 5 accounts can be registered.

Dealer Administrator………………………………..Up to 3 accounts can be registered.

Dealer General User………………………………..Up to 5 accounts can be registered.

HINT:

Use a Dist General for a user (users) at the Distributor to whom you want to assign the same work rights as a Dealer General User. If not required, this does not need to be registered.

Account User Rights

Account User Rights

Ability to Register/Change/Delete Account

Dist Administrator Dist General Dealer Administrator Dealer General User

Register Change Delete Register Change Delete Register Change Delete Register Change Delete

Dist Administrator ○*1 ○*1 ○*1*4 ○ ○ ○ ○ ○ ○ ○ ○ ○

Dist General × × × × ○*3 × × × × × × × Dealer

Administrator × × × × × × × ○*3 × ○*2 ○*2 ○*2 Dealer

General User × × × × × × × × × × ○*3 ×

*1: Dist Administrator account can only be used to register, change or delete accounts of this type for the same

regional office.

*2: Dealer Administrator account can only be used to register, change or delete accounts of this type for the same dealership.

*3: User can change their registered information only.

*4: User cannot delete their own account.

4

REGISTER/CHANGE/DELETE DIST ADMINISTRATOR ACCOUNT

Registering an Account HINT:

Only a Dist Administrator account has the user rights to register Dist Administrator accounts. (For details, refer to page 3.)

When registering a Dist Administrator account, use a Dist Administrator account which has already been registered.

Up to 5 Dist Administrator accounts can be registered.

① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and enter the following menus: [My Page] → [Vehicle Key Account Administration]

② Enter your ATSC account “User ID” and “Password” and select [Login].

③ Select [User Account Management] on the Account Management Menu screen.

http://globaltechstream.com/

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④ Select [Create Account] on the Account Management screen.

⑤ After inputting the appropriate details for “User ID (*)” (required), “User Name (*)”

(required), “Mail Address”, “Telephone No”, “Fax No” and “Permission”, select [Enter]. NOTICE: For “User ID (*)”, input the digits of the ATSC account ID before the @. When assigning vehicle key registratione work rights, do not deselect the

"Permission" checkbox.

ss

Example: a01234@B0123

Input the underlined digits.

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⑥ Select [OK]. ⑦ Check that the registered information is correct and then select [Back] or [Close].

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Changing Registered Account Information HINT:

Only a Dist Administrator account has the user rights to change Dist Administrator account information. (For details, refer to page 3.)

① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and

enter the following menus: [My Page] → [Vehicle Key Account Administration]

② Enter your ATSC account “User ID” and “Password” and select [Login]. ③ Select [User Account Management] on the Account Management Menu screen.


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④ Select [Search] on the Account Management screen.

⑤ Select the account to be modified and then select [Show Detail].

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⑥ Change the account information as necessary and then select [Enter]. HINT: If [Enter] cannot be selected, press the [Tab] key until it can be selected. s

⑦ Select [OK]. ⑧ Check that the registered information is correct and then select [Back] or [Close].

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Deleting an Account HINT:

Only a Dist Administrator account has the user rights to delete Dist Administrator accounts.

(For details, refer to page 3.)

When deleting a Dist Administrator account, use a Dist Administrator account which has already been registered.





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④ Select [Search] on the Account Management screen.

⑤ Select the account to be deleted and then select [Show Detail].

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⑥ Select [Delete].

⑦ Select [Enter].

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⑧ Select [OK]. ⑨ Check that the registered information is correct and then select [Back] or [Close].

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REGISTER/CHANGE/DELETE DIST GENERAL ACCOUNT

Registering an Account HINT:

Only a Dist Administrator account has the user rights to register Dist General accounts.


When registering a Dist General account, use a Dist Administrator account which has already been registered.

Up to 5 Dist General accounts can be registered.

＜For Dist Administrator＞ ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and





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④ Select [Select…] on the Account Management screen.

⑤ Select “Dist General” from the dealer list and then select [OK].

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⑥ Select [Create Account] on the Account Management screen.

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⑦ After inputting the appropriate details for “User ID (*)” (required), “User Name (*)” (required), “Mail Address”, “Telephone No”, “Fax No” and “Permission”, select [Enter]. NOTICE: When assigning vehicle key registratione work rights, do not deselect the


There are no specifications for what can be used for a User

ID.

There are no specifications for what can be used for a User ID.

Set a User ID as per the distributor or dealer rules.

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⑧ Select [OK]. ⑨ Confirm that the registered information is correct, and inform the owner of the Dist

General account of the temporary password and user ID. Select [Back] or [Close]. NOTICE: The temporary password is valid for 180 days after issue.

＜For Dist General User＞ ⑩ Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


⑪ Enter your key registration server account “Login ID” and “Password” and select [Login].

s : ABcdEFgh

Enter User ID + @ + Dist Code

Enter temporary password


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⑫ Enter the temporary password in “Current Password” and the new password in “New Password” and then select [Change].

⑬ When the Account Management Menu is displayed, the password has been changed.

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Only a Dist Administrator account has the user rights to change Dist General account information using the Account Management screen. (For details, refer to page 3.)

When changing the registered account information of a Dist General account, use a Dist Administrator account which has already been registered.

Dist General User can change their own registered account information by selecting [Modify Personal Info] from the Account Management Menu screen. (For details, refer to page 62.)






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⑤ Select [Dist General] from the dealer list and then select [OK].

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⑥ Select [Search] on the Account Management screen. ⑦ Select the account to be modified and then select [Show Detail].

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⑧ Change the account information as necessary and then select [Enter]. HINT:

If [Enter] cannot be selected, press the [Tab] key until it can be selected.

⑨ Select [OK]. ⑩ Check that the registered information is correct and then select [Back] or [Close].

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Only a Dist Administrator account has the user rights to delete Dist General accounts.


When deleting a Dist General account, use a Dist Administrator account which has already been registered.






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⑤ Select [Dist General] from the dealer list and then select [OK].

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⑥ Select [Search] on the Account Management screen. ⑦ Select the account to be modified and then select [Show Detail].

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⑧ Select [Delete].

⑨ Select [Enter].

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⑩ Select [OK]. ⑪ Check that the registered information is correct and then select [Back] or [Close].

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REGISTER/CHANGE/DELETE DEALER ADMINISTRATOR ACCOUNT

Registering an Account NOTICE: Before a Dealer Administrator account can be registered, the corresponding dealer must already be registered. (For details, refer to page 64.) HINT:

Only a Dist Administrator account has the user rights to register Dealer Administrator accounts. (For details, refer to page 3.)

When registering a Dealer Administrator account, use a Dist Administrator account which has already been registered.

Up to 3 Dealer Administrator accounts can be registered.





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⑤ Select the appropriate dealership from the dealer list and then select [OK].


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⑦ After inputting the appropriate details for “User ID (*)” (required), “User Name (*)” (required), “Mail Address”, “Telephone No”, “Fax No” and “Permission”, select [Enter]. HINT:

Selecting “User Type (*)” is only necessary for Dist Administrator. NOTICE: When assigning vehicle key registratione work rights, do not deselect the


[Dist Administrators only]

Select "Dealer Administrator" from the "User

Type (*)" (required) drop-down list.



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⑧ Select [Enter].

⑨ Select [OK].

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⑩ Confirm that the registered information is correct, and inform the owner of the Dealer Administrator account of the temporary password and user ID. Select [Back] or [Close]. NOTICE: The temporary password is valid for 180 days after issue.

＜For Dealer Administrator＞ ⑪ Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


⑫ Enter your key registration server account “Login ID” and “Password” and select [Login].

: ABcdEFgh




35

⑬ Enter the temporary password in “Current Password” and the new password in “New Password” and then select [Change].

⑭ When the Account Management Menu is displayed, the password has been changed.

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Only a Dist Administrator account has the user rights to change Dealer Administrator account information using the Account Management screen. (For details, refer to page 3.)

When changing the registered account information of a Dealer Administrator account, use a Dist Administrator account which has already been registered.

Dealer Administrator can change their own registered account information by selecting [Modify Personal Info] from the Account Management Menu screen. (For details, refer to page 62.)



② Enter your ATSC account “User ID” and “Password” and select [Login]. ③ Select [User Account Management] on the Account Management Menu screen.


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⑥ Select [Search] on the Account Management screen.

⑦ Select the account to be modified and then select [Show Detail].

39




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Only a Dist Administrator account has the user rights to delete Dealer Administrator accounts.


When deleting a Dealer Administrator account, use a Dist Administrator account which has already been registered.






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⑨ Select [Enter]. HINT:

If “Can not delete Dealer Administrator due to Dealer General users still existing.” is displayed, it is necessary to delete all Dealer General accounts before proceeding.

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45

REGISTER/CHANGE/DELETE DEALER GENERAL USER ACCOUNT

Registering an Account NOTICE: Before a Dealer General User account can be registered, the corresponding dealer must already be registered in the key registration server. (For details, refer to page 64.) HINT:

Only Dist Administrator and Dealer Administrator accounts have the user rights to register Dealer General User accounts. (For details, refer to page 3.)

When registering a Dealer General User account, use a Dist Administrator account or Dealer Administrator account which has already been registered.

Up to 5 Dealer General User accounts can be registered.

＜For Dist Administrator or Dealer Administrator＞ ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


② Enter your ATSC account or key registration server account “User ID” and “Password” and select [Login]. For Dist Administrator: For Dealer Administrator:


Enter password


46


④ Select [Select…] on the Account Management screen. HINT:

Selecting Dealer Code is only necessary for Dist Administrator.

47

⑤ Select the appropriate dealership from the dealer list and then select [OK]. HINT:



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⑦ After inputting the appropriate details for “User ID (*)” (required), “User Name (*)” (required), “Mail Address”, “Telephone No”, “Fax No” and “Permission”, select [Enter]. HINT:

Selecting “User Type (*)” is only necessary for Dist Administrator. NOTICE: When assigning vehicle key registratione work rights, do not deselect the


[Dist Administrators only]

Select "Dealer General User" from the "User

Type (*)" (required) drop-down list.



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⑧ Select [Enter].

⑨ Select [OK].

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⑩ Confirm that the registered information is correct, and inform the owner of the Dealer General User account of the temporary password and user ID. Select [Back] or [Close]. NOTICE: The temporary password is valid for 180 days after issue.

＜For Dealer General User＞ ⑪ Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


⑫ Enter your key registration server account “Login ID” and “Password” and select [Login].




51

⑬ Enter the temporary password in “Current Password” and the new password in “New Password” and then select [Change].

⑭ When the Account Management Menu is displayed, the password has been changed.

52


Only Dist Administrator and Dealer Administrator accounts have the user rights to change Dealer General User account information using the Account Management screen. (For details, refer to page 3.)

When changing the registered account information of a Dealer General User account, use a Dist Administrator account or Dealer Administrator account which has already been registered.

Dealer General User can change their own registered account information by selecting [Modify Personal Info] from the Account Management Menu screen. (For details, refer to page 62.)





Enter password


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Only Dist Administrator and Dealer Administrator accounts have the user rights to delete Dealer General User accounts. (For details, refer to page 3.)

When deleting a Dealer General User account, use a Dist Administrator account or Dealer Administrator account which has already been registered.





Enter password


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⑨ Select [Enter].


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CHANGE PERSONAL INFORMATION Dist General User, Dealer Administrator and Dealer General User can change their own registered account information by selecting [Modify Personal Info] from the Account Management Menu screen. HINT:

A Dist Administrator can change registered account information using the Account Management screen. (For details, refer to page 12.)


② Enter your key registration server account “Login ID” and “Password” and select [Login].

③ Select [Modify Personal Info] on the Account Management Menu screen.

(The items displayed on the Account Management Menu screen will differ depending on account user


Enter password


63

④ Change the account information as necessary and then select [Enter]. HINT:


⑤ Select [OK]. ⑥ Check that the registered information is correct and then select [Back] or [Close].

64

REGISTER/DELETE DEALER HINT: Only a Dist Administrator account has the user rights to register and delete dealers.

Registering a Dealer ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


② Enter your ATSC account “User ID” and “Password” and select [Login]. ③ Select [Dealer Master Management] on the Account Management Menu screen.


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④ Select [Search] on the Dealership Master Management screen.

⑤ Select [Add].

66

⑥ Input the “Dealer Code” and “Dealer Name” and then select [Enter]. HINT:


⑦ Select [OK]. ⑧ Check that the registered information is correct and then select [Back] or [Close].

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Deleting a Dealer ① Select [Dealer Master Management] on the Account Management Menu screen. (For

details, refer to page 64.) ② Select [Search] on the Dealership Master Management screen.

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③ Select the dealer to be deleted and then select [Delete]. HINT:

If “Can not delete due to users still existing in selected Dealer Code” is displayed, it is necessary to delete all accounts associated with the selected dealer before proceeding.

④ Check that “DEL” is displayed for “MT” of the dealer to be deleted and select [Enter].

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⑤ Select [OK]. ⑥ Check that the registered information is correct and then select [Back] or [Close].

70

CHANGE KEY REGISTRATION SERVER ACCOUNT PASSWORD

About Passwords a. The first time an account is used to log into the key registration server, it will be necessary

to change the temporary password. The temporary password must be changed within 180 days of issue. If the password is not changed, the account user ID will become invalid and cannot be used. If the temporary password expires, a new temporary password will need to be issued. Make sure to change the temporary password.

b. A password will expire 180 days after being changed. If the password is not changed before it expires, the account user ID will become invalid and cannot be used. If the password expires, a temporary password will need to be issued before the account user ID can be used again. After logging into the key registration server again, it will be necessary to change the temporary password.

Temporary Password Issuance Rights

Account Type Ability to Issue Temporary Password

Dist Administrator Dist General Dealer Administrator

Dealer General User

Dist Administrator × ○*1 ○ ○

Dist General × × × ×

Dealer Administrator × × ○*2*3 ○*2

Dealer General User × × × ×

*1: Dist Administrator account can only be used to issue temporary passwords for the same regional office.

*2: Dealer Administrator account can only be used to issue temporary passwords for the same dealership.

*3: User can issue temporary password for themself.

71

Changing a Temporary Password ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and



③ Enter the temporary password in “Current Password” and the new password in

“New Password” and then select [Change].

④ When the Account Management Menu is displayed, the password has been changed.




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Reissuing a Temporary Password ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and


② Enter your ATSC account or key registration server account “User ID” and “Password” and select [Login]. For Dist Administrator:

For Dealer Administrators:


Enter password


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⑤ Select “Dist General” or the appropriate dealership from the dealer list and then select [OK]. HINT:



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⑧ Select the “Initialize Password” checkbox and then select [Enter].

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⑨ Select [OK]. ⑩ Confirm the issued temporary password and then select [Back] or [Close].

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Changing a Password ① Log into “GLOBALTECHSTREAM.com” (URL: http://globaltechstream.com) and



③ Select [Change Password] on the Account Management Menu screen.


Enter password


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④ Enter the current password in “Current Passwoed” and the new password in “New Password” and then select [Change].

toyota dealer account management system ver. 1

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