C C N S“Cloud, Collaboration, Network & Security”

Technical Resource Specialists

Unique Value Proposition

“We listen first, then solve your IT staffing and project resource needs ultimately driving down cost and pushing up efficiencies”

“We help you deliver on the promises you have made to your end clients”

Who is The Proven Method

The Proven Method (TPM)• Founded in 1995

• 2012 Revenue $25M

• Growth rate 25%

• 40 Fortune 1000 clients

• 60+ Professional Services Staff

• 300+ skilled specialist -consultant level

• North America footprint

• International trusted partnerships

Practices

• Infrastructure Services

• IT Professional Services

• IT Staffing Services

Why Clients work with TPM

1. Listen carefully to your needs, highly responsive 2. Flexibility – rates, contract length, resource availability 3. The Proven Method is your extended IT virtual staffing

arm4. Consistently achieves high customer satisfaction ratings5. Deliver what we say: Sense of Urgency, lower cost,

efficient and flexibility all at the highest quality6. We leverage Industry’s Best Practices with continuous

improvement7. Very high customer retention rates: 12 yrs +8. Preferred “Pass Through” vendor for many large clients

Center of Excellence: Cloud, Collaboration, Network, Security

Who’s our Target Client

• Systems Integrators, VAR’s, Service Providers, Hardware/Software companies

• Corporations greater than 100 employees• North American presence• IT challenges and looking for a better more

efficient way• Chaotic operations• Clients looking to lower IT cost basis

Target: Clients wanting a better way to staff their next generation Networking, IP Telephony, Contact Centers, Virtualization projects

Your challenges…

• Limited or restricted Resource Benefits • High resource turnover, non-consistent resources• Escalating resource Cost• Cost prohibitive internal resourcing model • Long HR recruiting cycle times• End customer demanding lower cost projects• Costly and/or non-existent Temp to Perm model• Voluminous “false positive” resumes• Lack of availability of engineers and specialists

Main Pain: Lack of qualified resources on demand

How TPM solves your challenges

• Focused on driving IT staffing costs down while improving quality of resources

• Simplifying the support of IT infrastructure, Networks, data centers, virtualization, servers/desktops

• Refined and Proven best-in-breed resourcing model yielding high end user satisfaction

• Leveraging the right subject matter expert for the right job

• Providing JIT resources when you need them

No Pain: Right resources, Right time, Right price

A deeper dive in to TPM

Centers of Excellence:

• Cloud

• Collaboration

• Network

• Security

Consultants, Engineers, Project Managers,

Technicians

CCNS Focus Areas

• LAN, WAN, WLAN

• UC & Collaboration

• IP Telephony

• Data Center

• Virtualization, VDI

• Storage Area Networks

• Unified Messaging

• Security

• IP Contact Center

• Video Conferencing

Skill Sets

Skill Set • Design, Config, Installation, Testing• Troubleshooting, Optimization• Technical and User Training• Site Survey & Documentation

Technologies • Networking

Route, switch, mobility, wireless, security

• Unified Comm. & Collaboration IP Telephony, Voicemail, Unified Messaging, Exchange, OCS

• Data Center Storage, Facilities, Design

• Virtualization Server, Desktop VDI

CCNS

Application:

• Migration to new IP Contact Center for Commonwealth

of Virginia

Services:

• Requirements, Design, Training, Migration, Test,

Documentation

TPM Business Delivered Value:

• Contact Center specialists with key soft skills when,

where and as needed

CCNS Global Transformation

Application:

• Global Transformation Project for Proctor & Gamble

network, UC and desktop devices

Services:

• End of life audits, upgrades and full routing, switching,

voice equipment replacement

TPM Business Delivered Value:

• CCIE, CCVP, CCDP technical specialist, program and

project management level resources to deliver the entire

3 year $3B project

Infrastructure Services

Application:

• Buildout of Ford’s Help Desk

Services:

• Level 1, 2, 3 HD and Management

TPM Business Delivered Value:

• Created unique retention model for existing Help Desk

personnel and supplemented with specialists

• Appl. Development

• Mobile Apps

• Data Modeling

• Data Conversion & Migration

• Database Design

• Data Warehousing

• BI

• ERP Customization

• Web 2.0 Design

Applications Development Services

Applications Development Services

Application:

• Cross-platform Mobile App development for iPhone,

iPad, Android

Services:

• Requirements, Design, Programming, Test, Production

TPM Business Delivered Value:

• Next Gen cross-platform development

Vendor Experience

Staff Augmentation Capabilities• ASA Firewall Engineer

• Avaya Engineer

• Citrix CCIA Architect

• Citrix CCEE Engineer

• Citrix CCA Admin

• Citrix CCAA Admin

• Business Analyst

• CCDP Engineer

• CCIE/Nexus 7k, 5k,2k

• CCNA-Voice, Route/Switch,

Security, Wireless

• CCNP- Voice, Route/Switch,

Security, Wireless

• CCVP- Voice, Route/Switch,

Security, Wireless

• CCIE- Voice, Route/Switch,

Security, Wireless

• Checkpoint Security Engineer

• CIO

• Cisco Contact Center

• Cisco UC

Staff Augmentation Capabilities• Cisco LAN/WAN

• Cisco QOS Deployment

• Cisco UCC Enterprise Outbound

• Cisco Unified IP Contact Center Consultant

• Cisco WAAS Engineer

• Cisco/Aruba Advisor

• Compuware Vantage Consultant

• Data Protection Analyst

• Data Support Engineer

• Delivery Network Consultant

• Deployment/Field engineer

• DNS Implementation Engineer

• Email information manager

• EMC/VNX Engineer

Staff Augmentation Capabilities• Exchange Implementation Engineer

• F5 GTM resource

• F5 Implementation Engineer

• HP Blade Chassis Configuration

• HP OpenView Software

• Info Sec Director

• IPT Contact Resources

• Juniper Route/Switch Designer

• McAfee Upgrade/deployment Specialist

• Exchange Migration

• NetApp Admin

• NetApps Architect

• Network Director

• Network Engineer

Staff Augmentation Capabilities

• Network/ IPT-Cisco

• NOC Technician

• Novell Access Manager

• Project Managers:

VOIP

Infrastructure

Storage

Cisco

Avaya

Data Center

Disaster Recovery

UCC

Staff Augmentation Capabilities• Pre-Sales Engineer

Security

VOIP

Storage

• Security Architect

• Security Engineer CISSP

• Senior Juniper Engineer

• Senior Network Engineer

• SharePoint Consultant

• SharePoint Developer

• Solution Architect

• Sr. NetBackup Consultant

• Sr. Storage Architect

• Sr. Technical Consultant

Staff Augmentation Capabilities• Storage Engineer

• Storage Migration SME

• Storage/SAN Admin

• Support F5 load balancers and DMZ design

• Symantec Upgrade

• TEM package resource

• UAG Engineer

• UCC Enterprise Implementation Engineer

• UCCE

• UNIX Engineer

• VM Ware ESX Server background

• VoIP Business Analyst

• Windows Engineer

Operating Model

Demand Fulfillment ModelOnly secure resources when you need them

• White Label Services

• Contract Services

• Contract to Permanent

• Hourly billable

• USA, Canada

• Worldwide Partnerships

Footprint

USA & Canada Focused

“In-Partnerships”

available

Certifications

Screening Process

9 Step On-Boarding “Rapid Screen” Process

• Your Requirements

• Filtered “Resource-base”

• Screening & Testing

• Multi-level Video Interview

• End Client Interview

• Background Check –

Employer, References, 7 yr Criminal

• Drug Screen-10 Panel Testing

• Executed Contract

• On Going Validation/Optimization

Step 1

Step 2

Step 3

Step 5

Step 6

Step 4

Step 7

}Step 8

Step 9

Performed Prior to You Seeing them!

Resourcing Quality Control

Backoffice Value Add

• Benefits, PTO, weekly pay, C2C, W-2

• Resource & Retainment Management

• Contract Management

• Onsite, Remote and On-call services

• Travel & Expense Management

• Equipment and Tools

• Pricing Modeling & RFP Services

Relationship Management

• “Best Resource Mapping”

– Pay only for what you really need

• Single Point of Contact - Account Executive

• Simple Flat Management Structure

• Quick Resource Matching

• Precise Resource Location/Availability Service

• Simple uncomplicated margin based model

• Volume Agreements

• Master Services Agreements

Clients

Next Steps …