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85 Trainee Handouts for Module Two 1. Any state promotional material (states will provide) 2. Schedule of Events and Learning Tasks 3. Power Point Slides (six to a sheet) 4. Risk Tolerance Quiz 5. Scoring sheet for Risk Tolerance Quiz 6. Case Studies (with decisions) 7. Format Evaluation 8. Content Evaluation

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85

Trainee Handoutsfor Module Two

1. Any state promotional material (states will provide)

2. Schedule of Events and Learning Tasks

3. Power Point Slides (six to a sheet)

4. Risk Tolerance Quiz

5. Scoring sheet for Risk Tolerance Quiz

6. Case Studies (with decisions)

7. Format Evaluation

8. Content Evaluation

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MODULE TWO: The Dynamics of Choice and

Decision-Making for Participants

Schedule of Events

8:30 – 8:45 . . . . . . . . . . . . . I. Introduction to Learning Tasks for Module Two

Learning .Task .One:Integratethecognitive,emotional,socialandpurpose-drivencomponentsofchoiceanddecision-making.

Learning .Task .Two:Reflectontheethicalandpracticedilemmasthatariseinparticipant-directedcarewhenthe“righttochoose”mayconflictwiththe“rightchoice.”

Learning .Task .Three:Developskillsinfacilitatingthechoiceanddecision-

makingprocessforparticipantsintheconsultant’s/supportbroker’sroleascoachandteacher.

8:45 – 9:30 . . . . . . . . . . . . . II. Processing of Special Chairs Exercise

9:30 – 10:15 . . . . . . . . . . . . III. Identifying Consultant and Participant Tolerance for Risk Group .Exercise .One:AdministrationofRiskToleranceQuizforconsultants.

10:15 – 10:45 . . . . . . . . . . Break

10:45 – 11:15 . . . . . . . . . . IV. Facilitating the Decision-Making Process for Participants WhatInfluencesDecisionsandHowtoAchieveBalance.

Group .Exercise .Two: . .CaseExampleswithdecisions.Relatedecisionsto

bodypartsassociatedwithparticipantdecisionsandself-awarenessofrisktoleranceissuesforconsultant.

11:15 – 11:45 . . . . . . . . . . . V. Techniques to Help Participants Expand Decision-Making Choices

RelationshipBuildingTechniques(PersonalStories,andBulls-EyeDiagram) ExpandingParticipantChoices(Brainstorming,ParallelScripting,Pros/Cons

andBest/WorstList.)

11:45 – 12:00 . . . . . . . . . . VI. EvaluationsPartsOneandTwo

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Risk Tolerance QuizSituation .One:Youinherentalargesumofmoneyandyourfinancialadvisorsuggeststwotypesofinvestments.Inthefirstinvestment,youinvestamoderate,setamount,andreceiveamodestguaran-teedpayoffattheendoftheinvestment.Thesecondchoiceincludesamuchlargerinvestment(mostofyourinheritance)butalsohasalargerpotentialpayout—italsoincludesthepossibilityoflosingallyourmoneyinaneconomicdownturn.

1. Whichtypeofinvestmentwouldyouchoose?

q Thefirsttype.q Thesecondtype.q Neither,Iwouldn’triskmysavingsoninvestments.q Acombinationofbothtypes.

Situation .Two:Pictureyourselfdrivingdownaroadyouknowwell.Theroadisslightlyslipperybutyouarelateforanappointment.

2. Howfastareyougoing?

q Iamspeeding.q Iamgoingatorbelowthespeedlimit.q Iamgoingslightlyoverthespeedlimit.

3. Yourspouseorpartnerisdrivinginthesamesituation.S/heisspeeding.

q Iwouldinsists/heslowdown.q S/hewouldneverspeedunderthoseconditions.q Iwouldsuggests/heslowdown.

Situation .Three: .Yoursupervisorhaslefttheofficeforthedaywhenyoureceiveacallfromamem-beroftheBoardofDirectorsofyouragencywhoisaskingyoutodiscussanephewofhiswhoiscurrentlyaclientreceivingservicesfromtheagency.Youhaveheardyoursupervisordiscussthiscasewiththeboardmemberbefore.Whatdoyoudo?

4. Whatdoyoudo?

q Iwaitformysupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.

q Ievaluatemyoptionsbutgoaheadanddiscussthecase.q Idiscussthecasewithouthesitating.

5. YouoverheartheBoardmemberaskingacolleagueofyoursformoreinformationonathenephew.Whatdoyoudo?

q Recommendthecolleaguewaitforthesupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.

q Helpthecolleagueevaluateoptionsbutrecommenditisokforthecolleaguetodiscussthecase.

q Encouragethecolleaguetodiscussthecase.

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6.I___________lookfornewwaystodriveorwalktowork.

q Alwaysq Oftenq Sometimesq Rarelyq Never

7.Longtermcareinsuranceis…

q Essentialq Agoodideaq Onlynecessaryifyouhavedependents.q Awasteofmoney.q Practicallyinvitingdisaster.

8.Successfulpeopleareusuallyverylucky.

q Completelytrueq Mostlytrueq Somewhattrue/Somewhatfalseq Mostlyfalseq Completelyfalse

9.Doesyourresidencehavesmokedetectors?

q Yes,andIamsuretheywork.q Yes,butIamnotsuretheywork.q Idon’tknow.q No

10.Whenyoustayinahotel,doyoucheckouttheemergencyexits?

q Yes,everytime.q Yes,mostofthetime.q Sometimesq Rarelyq Never

11.Doyouwearaseatbelt?

q Yes,everytimeIaminacar.q Yes,mostofthetime.q Sometimesq Rarelyq Never

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12.Doyoumakeotherswhorideinyourcarwearaseatbelt?

q Yes,everytime.q Yes,mostofthetime.q Sometimesq Rarelyq Never

13.You’retravelingabroadtoadevelopingcountry.Doyoustayinthesafe,tourist-friendlyareas,orventureintounchartedterritory?

q Iwouldn’ttraveltoanexoticlocale.q Iwouldsuretosticktotheareasrecommendedinguidebooks.q IwouldsticktotherecommendedareasunlessIhaveatrustworthyguide.q Iwouldmakemyownpathandseekoutunchartedterritory.

14.Wouldyouquityourjobwithoutfindinganotheronefirst?

q Yesq Noq Notunlessmycurrentsituationwereunbearable.

15.Wouldyouencourageafriendtoquiteajobwithoutfindinganotheronefirst?

q Yesq Noq Notunlesshisorhercurrentsituationwasunbearable.

16.Toperformwell,Ineedtoknowtheoutcomeofmyworkinadvance.

q Stronglyagreeq Agreeq Somewhatagree/somewhatdisagreeq Disagreeq Stronglydisagree

17.IfItakeariskandfail,Icanhandletheconsequences.

q Stronglyagreeq Agreeq Somewhatagree/somewhatdisagreeq Disagreeq Stronglydisagree

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18.Whichofthefollowingactivitieswouldyoubewillingtoparticipatein?Whichwouldyounocareifafriendparticipatedin?

Watching .a .scary .movie . . . ________ . . . _________ . .

Sky-diving . . . . . ________ . . . _________

Illegal .drag .racing . . . . ________ . . . _________

Going .to .a .Mongolian .restaurant . . ________ . . . _________

Opening .a .dot .com .business . . . ________ . . . _________

Watching .a .new .reality .TV .show . . ________ . . . _________ .Trying .a .sushi . . . . . ________ . . . _________

Taking .belly-dancing .lessons . . . ________ . . . _________

White-water .rafting . . . . ________ . . . _________ .Hitchhiking . . . . . ________ . . . _________

Rock-climbing . . . . . ________ . . . _________

Bungee .jumping . . . . ________ . . . _________

Running .with .the .bulls . . . ________ . . . _________

High-stakes .gambling . . . . ________ . . . _________

Traveling .to .a .developing .country . . ________ . . . _________

Changing .careers . . . . ________ . . . _________

Investing .in .the .stock .market . . . ________ . . . _________

Skipping .out .on .a .restaurant .check . . ________ . . . _________

Ok for me Ok for a friend

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Risk Tolerance Quiz Scoring

Situation .One: .Youinherentalargesumofmoneyandyourfinancialadvisorsuggeststwotypesofinvestments.Inthefirstinvestment,youinvestamoderate,setamount,andreceiveamodestguaran-teedpayoffattheendoftheinvestment.Thesecondchoiceincludesamuchlargerinvestment(mostofyourinheritance)butalsohasalargerpotentialpayout—italsoincludesthepossibilityoflosingallyourmoneyinaneconomicdownturn.

19.Whichtypeofinvestmentwouldyouchoose?

q Thefirsttype.(2)q Thesecondtype.(3)q Neither,Iwouldn’triskmysavingsoninvestments.(0)q Acombinationofbothtypes.(1)

Situation .Two: .Pictureyourselfdrivingdownaroadyouknowwell.Theroadisslightlyslipperybutyouarelateforanappointment.

20.Howfastareyougoing?

q Iamspeeding.(2)q Iamgoingatorbelowthespeedlimit.(0)q Iamgoingslightlyoverthespeedlimit.(1)

21.Yourspouseorpartnerisdrivinginthesamesituation.S/heisspeeding.

q Iwouldinsists/heslowdown.(1)q S/hewouldneverspeedunderthoseconditions.(0)q Iwouldnotsayanything.(2)

Situation .Three:YoursupervisorhaslefttheofficeforthedaywhenyoureceiveacallfromamemberoftheBoardofDirectorsofyouragencywhoisaskingyoutodiscussanephewofhiswhoiscurrentlyaclientreceivingservicesfromtheagency.Youhaveheardyoursupervisordiscussthiscasewiththeboardmemberbefore.Whatdoyoudo?

22.Whatdoyoudo?

q Iwaitformysupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.(0)

q Ievaluatemyoptionsbutgoaheadanddiscussthecase.(1)q Idiscussthecasewithouthesitating.(2)

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23.YouoverheartheBoardmemberaskingacolleagueofyoursformoreinformationonthenephew.Whatdoyoudo?

q Recommendthecolleaguewaitforthesupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.(0)

q Helpthecolleagueevaluateoptionsbutrecommenditisokforthecolleaguetodis-cussthecase.(1)

q Encouragethecolleaguetodiscussthecase.(2)

24.I___________lookfornewwaystodriveorwalktowork.

q Always(3)q Often(2)q Sometimes(1)q Rarely(0)q Never(0)

25.Longtermcareinsuranceis…

q Essential(0)q Agoodidea(1)q Onlynecessaryifyouhavedependents.(1)q Awasteofmoney.(2)q Practicallyinvitingdisaster.(3)

26.Successfulpeopleareusuallyverylucky.

q Completelytrue(0)q Mostlytrue(0)q Somewhattrue/Somewhatfalse(1)q Mostlyfalse(2)q Completelyfalse(2)

27.Doesyourresidencehavesmokedetectors?

q Yes,andIamsuretheywork.(0)q Yes,butIamnotsuretheywork.(1)q Idon’tknow.(2)q No(2)

28.Whenyoustayinahotel,doyoucheckouttheemergencyexits?

q Yes,everytime.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)

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29.Doyouwearaseatbelt?

q Yes,everytimeIaminacar.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)

30.Doyoumakeotherswhorideinyourcarwearaseatbelt?

q Yes,everytime.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)

31.You’retravelingabroadtoadevelopingcountry.Doyoustayinthesafe,tourist-friendlyareas,orventureintounchartedterritory?

q Iwouldn’ttraveltoanexoticlocale.(0)q Iwouldsuretosticktotheareasrecommendedinguidebooks.(1)q IwouldsticktotherecommendedareasunlessIhaveatrustworthyguide.(1)q Iwouldmakemyownpathandseekoutunchartedterritory.(2)

32.Wouldyouquityourjobwithoutfindinganotheronefirst?

q Yes(2)q No(0)q Notunlessmycurrentsituationwereunbearable.(1)

33.Wouldyouencourageafriendtoquiteajobwithoutfindinganotheronefirst?

q Yes(2)q No(0)q Notunlesshisorhercurrentsituationwasunbearable.(1)

34.Toperformwell,Ineedtoknowtheoutcomeofmyworkinadvance.

q Stronglyagree(0)q Agree(0)q Somewhatagree/somewhatdisagree(1)q Disagree(2)q Stronglydisagree(2)

35.IfItakeariskandfail,Icanhandletheconsequences.

q Stronglyagree(2)q Agree(2)q Somewhatagree/somewhatdisagree(1)q Stronglydisagree(0)

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36.Whichofthefollowingactivitieswouldyoubewillingtoparticipatein?Whichwouldyounotcareifafriendparticipatedin?

Watching .a .scary .movie .(0) . . . ________ . . . _________ . .

Sky-diving .(3) . . . . . ________ . . . _________

Illegal .drag .racing .(3) . . . . ________ . . . _________

Going .to .a .Mongolian .restaurant .(1) . . ________ . . . _________

Opening .a .dot .com .business .(2) . . ________ . . . _________

Watching .a .new .reality .TV .show .(0) . . ________ . . . _________

Trying .a .sushi .(1) . . . . ________ . . . _________ .Taking .belly-dancing .lessons .(1) . . ________ . . . _________

White-water .rafting .(1) . . . ________ . . . _________

Hitchhiking .(1) . . . . ________ . . . _________

Rock-climbing . .(1) . . . . ________ . . . _________

Bungee .jumping .(2) . . . . ________ . . . _________

Running .with .the .bulls .(3) . . . ________ . . . _________

High-stakes .gambling .(3) . . . ________ . . . _________

Traveling .to .a .developing .country .(2) . ________ . . . _________

Changing .careers .(2) . . . . ________ . . . _________

Investing .in .the .stock .market .(1) . . ________ . . . _________ Scoring: 0–24 .(Highly .risk .averse)25–50 .(You .can .tolerate .a .small .amount .of .risk)51–75 .(You .can .tolerate .a .moderate .amount .of .risk)Over .76 .(You .are .a .risk .seeker)

Note: .Thisquizhasnotbeenscientificallyvalidatedandispresentedfordiscussionpurposesonlyforthistraining.

Ok for me Ok for a friend

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CASE HISTORY 1: Mrs. Mertes

Mrs.Mertesisa65-year-oldwomanwhohasmultiplehealthproblemsincluding

chroniclungdisease,severeosteoporosis,arthritis,andchronicdepression.Shehasnocognitivelimitationsandisverycapableofmakingdecisionsaboutwhatshewants.Althoughtechnicallysheisnotbedridden,shespendsmostofherdaysinherbedwatchingtelevisionandtalkingonthetelephone.Sheliveswithherhusband(83yearsofage)whohashisownhealthproblemsbutdoesnotappeartoneedservicesotherthanperhapshousekeepingandmealpreparation.Heisabletopreparemealsbutusuallydoesnotandthecoupleeatspreparedfrozenandcannedfoodsmostofthetime.Mrs.Mertesdoesn’tmindeatingsosimplybutherphysicianhasindicatedthatthehighsaltcontentinthesepreparedmealsisdangerousforherbloodpressureproblem.

Mrs.Merteshasrecentlyenrolledintheconsumer-directedcareoptionthroughElderServicesinhercommunityhopingtogetmoreservicesthanthehousekeeperandhealthcareaidethatcomethreetimesaweek.Shedoesn’tfeeltheaideshavebeendoingenoughforherinsuchinfrequentvisits.Sheisadifficultwomantoworkforbecausesheisverydemandingandinconsistentinwhatsheexpectsofherworkers.Thecouplehasnoextendedfamilyinthearea.

Note to consultant:

Mrs.Mertesisfamousinagencycirclesforbeingverydifficulttoworkwithandalwayscomplainingaboutwhoandwhentheagencysendshousekeepingandhealthcareaides.Mr.Mertesisnotagoodchoiceforprovidingservicesashehasearlydementiaandisopenlyhostiletohiswife.Thecoupleisextremelyisolatedexceptforongoingrelationshipswithalocalmentalhealthagencyandtheagencythatprovidestheaides.Sheisactuallycapableofcookinganddoinglighthousekeepingbutusesherhealthasanexcusenotto.Youseetheneedforhomementalhealthcare,ahealthcareaidetohelpwithbathingandpersonalhygiene,andsomeonetocleanupthemessinthehomewhichtheMertes’don’tseemtonotice.

Note to trainee playing Mrs. Mertes:

ImaginehowlonelyanddifficultitmustbetobeMrs.Mertes,lyinginbedalldaywithonlythetele-visiontowatchandtobelivingwithahusbandwhorarelytalkstoher.WhatyoureallywantasMrs.Mertesistohavesomecompany—thedaysarelongandmakeyouevenmoredepressedthanyoualreadyare.Youwantadecentmealcookedonceinawhileandyouwantsomethingforyourhus-bandtodothatwilltakehimoutofthehouseandoutofyourhair.Youwanttherighttohireandfireyourownworkerswhowillcomewhenyouwantthemtocomeanddowhatyouwantthemtodo.

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Decisions regarding service:

l Reduce .housekeeping .services .from .3 .days .a .week .to .one .day .

l Hire .personal .care .assistant .to .come .in .every .day .from .savings .on .housekeeping . .Ask .the .personal .care .assistant .to .take .her .to .movies .and .shopping .

l Arrange .for .home-based .mental .health .services .with .a .focus .on .couples .therapy, .after .all .Mr . .Mertes .is .the .one .with .the .problem . .

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CASE HISTORY 2: The Helsing Family

TheHelsingfamilyhasthreechildrenincludingMarcia,a10-year-olddaughterwitha

cognitivedisabilityforwhomtheyhavebeencaringsincebirth.Marciahasnoself-helpskills,needstobefed,bathed,andconstantlysupervised.Sheisabletocrawlbutisnototherwiseambulatory.Kathy,themother,istheprimarycaregiverforMarciaalthoughBob,thefatherhelpswhenhecomeshomefromwork.TheirothertwochildrenKara(16)andKevin(12)occasionallycareforMarciabutarebusywiththeirownschoolandsportsactivity.TheHelsingshaveneverusedanyagencyservicesfortheirdaugh-teralthoughtheyhavebeeneligibleforsuchservicessinceMarcia’sbirth.ThecoupleisexperiencingfamilytensionasMarciabecomesmorechallengingtocareforandKathyhasdevelopedbackproblemsfromliftingherforsomanyyears.Bobfeelslikehehas“lost”hiswifetocaringfortheirdaughterandreallymissesthetimetheyusedtospendtogether.TheotherchildrenbasicallystayawayfromhomeasmuchaspossiblebecausetheyfeelnoonepaysattentiontothemanywaybecauseofalltheattentionMarcianeeds.

Note to consultant:

ThisfamilyiscomingapartattheseamsastheamountofworkcaringforMarciacontinuestoin-crease.TheyhavealwaysfelttheyshouldbeabletocareforMarciawithoutoutsidehelpbutthisisbecomingmoredifficultasKathy’sbackproblemsworsen.Everyoneinthefamilyseemsdepressedanddesperate.TheyhavementionedputtingMarciainacarefacilityalthoughyouknowthatisnotfinanciallyfeasibleforthisfamilyregardlessofwhopaysforthecare.Theyhavetofindawaytopro-videthisverylaborintensivecareforMarciawithouthavingtheirfamilyfallapart.

Note to trainee playing Kathy Helsing:

YouareverytiredandinalmostconstantpainwithyourbackproblemsbutyoustronglyfeelyouarethebestpersontoprovidecareforMarcia.YouthinkgettingpaidyourselfforcaringforMarciamightbethebestforMarciabutcouldspelltroubleforyou.YouvacillatebetweenbeingoverprotectiveofMarciaandwishingshewoulddieandputeveryoneoutoftheirmisery.Youwantyourlifeback.Youwanttosaveyourmarriagebeforeitfallsapart.Youwantyourchildrentobehomemoresoitfeelslikearealfamilyratherthanadaycarecenterforacognitivelydisableddaughter.Youfeelisolatedandangry.Andyouareverysickof“professionals”tellingyouthatyoujustneedafewdaysawayfromMarcia.Mostdaysyoujustwanttorunawayfromitall.

Decisions:

l Release .Marcia .for .adoption .with .an .option .for .visitation .

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CASE HISTORY 3:Ellen Ellis

EllenEllisisa25-year-oldwomanwithmoderatedevelopmentaldisabilities.Shehaslivedinastructuredindependentlivingapartmentwithtwootherwomenforaboutayear.Sheworksatadaycarecenterandisabletomakeenoughmoneytopayherportionoftherentandbuyfoodandbasicnecessities.Shecancooksimplemealsandiscapableofkeepingherroomtidy.However,sheandherroommatesallstrugglewithhousekeepingtasksresultinginaverymessylivingsituation.ItisnotclearwhetherEllenknowshowtodoseriouscleaningandwon’tordoesn’treallyunderstandtheprocessofhousekeeping.Shealsohasdifficultyinunderstandingandhandlingmoney.WhenshewasgivenanATMcard,shekepttakingmoneyoutofheraccountuntilshewasoverdrawneverymonth,notquiteunderstandinghowtheATMcardworkswithhermoney.Sheisverygenerousbynatureandisalwaysgivingotherpeoplemoneywhentheyask,evenifshecannotaffordto.Shehasbeenvictimizedseveraltimesbypeoplewho“befriended”heronlytotakehermoney.Shelovestogoouttobarstomeetpeopleanddancebutoccasionallyhastroublefindingherwayhome.Whensheisconfused,shetakesataxi,anotherexpenseshecannotafford.Sheforgetsappointmentswithherdoctorandcounseloronaregularbasisbecauseshehasdifficultyinkeepingapersonalcalendar.

Note to consultant:

Ellenisveryoutgoingandfriendly.Itiseasytoseewhysheistakenadvantageonaregularbasis.Shewantsfriendsandtohaveasociallifebutitrarelyseemstoworkinherfavor.Yoususpectsheprobablycouldlearnhousekeepingskills,iftaughtandstructured,butlikemostpeopleshedoesn’tlikedoinghousework.HerroommatesarealsomildlydevelopmentallydisabledandnotmuchhelpinkeepingEllenontrack.Sheisaloyalemployeeandwell-likedatherjobsosheiscapableofgoodrelationships.Sheisadisasterwithmoneybutdoesn’twanttohavesomeonegiveheran“allowance”tosolvethemoneyproblem.Sheisstrong-willedandsomewhattemperamentalbutisseriousaboutwantingsomeassistanceinimprovingherlife.

Note to trainee playing Ellen:

Youknowverywellyouhavescrewedupwithyourmoneybutitisallsocomplicatedthatyouwonderifyouwilleverstraightenitout.Youdon’twantsomeonetogiveyouanallowanceorcon-trolyourmoney—thatiswhathappenedwhenyoulivedathomewithyourparents.Whocaresiftheapartmentisamess—itdoesn’tseemtobotheryourroommatesandnooneeverseestheplace.Likeothers,youwanttogooutandmeetpeopleatnightclubs.Youjustwantalifelikeotheryoungadultsandhopetomeetsomeonespecialtoshareyourlifewith.

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Decisions:

l Ellen .wants .to .get .a .second .job .so .she .can .hire .a .housekeeper .so .avoid .the .conversation .about .the .messy .apartment .

l Go .back .to .check .writing .and .give .up .the .ATM .card .

l Get .an .additional .roommate .to .solve .financial .pressu

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MODULE TWO: The Dynamics of Choice and

Decision-Making for ParticipantsEvaluation of Training Format

Date____________________________________Trainer____________________________________Pleasereadthefollowingstatementscarefully.Indicatebycirclingthenumberintheboxwhetheryouagreeordisagreewiththestatements.

Whataspectsofthetraining,ifany,weremosthelpful?

Whataspectsofthetraining,ifany,wereleasthelpful?

Pleasepicksomethingyoulearnedtodayandstatehowitappliestoyourwork:

Whatimprovements,ifany,wouldhavemadethetrainingmoreeffective?Pleaseaddanyadditionalcomments.

STRONgLY AgREE NEuTRAL DISAgREE STRONgLY AgREE DISAgREE

Ifoundtherewasadequatetimeto coverthetrainingcontent. 5 4 3 2 1

Ifoundtherewastoomuchmaterial covered. 5 4 3 2 1

Ifoundthepresentationseffective. 5 4 3 2 1

Ifoundthesmallgroupactivities beneficial. 5 4 3 2 1

Ifoundthehandoutshelpful. 5 4 3 2 1

IfoundthePowerPointslideshelpful. 5 4 3 2 1

Ifeltthetrainerwasknowledgeable aboutthesubjectmatter. 5 4 3 2 1

Ifeltthetrainerinteractedeffectively withthetrainees. 5 4 3 2 1

Ifeltthetrainerrespectedmy experiences. 5 4 3 2 1

Ifoundthesetup(i.e.,physicalspace, roomtemperature)wassatisfactory. 5 4 3 2 1

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MODULE TWO:The Dynamics of Choice and

Decision-Making for ParticipantsContent Evaluation

Please answer the following questions:Youmayuseanynotesorhandoutsfromthetrainingsession.

1.Whatarethefourelementsthatinfluencethedecision-makingprocess?Listandbrieflydescribe.

2.Whatismeantbytheconflictbetween“therightchoice”andthe“righttochoose?”

3.Wereyousurprisedathowyouratedas“risktolerant?”Doyouthinkitaffectsyourownwillingnesstoletparticipantsmaketheirowndecisions?

4.Whatdoyouseeasthebiggestchallengeinencouragingtheparticipanttomakedecisionsabouttheirowncare?