trainee handouts for module two - welcome | …€¦ · · 2016-11-03trainee handouts for module...
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Trainee Handoutsfor Module Two
1. Any state promotional material (states will provide)
2. Schedule of Events and Learning Tasks
3. Power Point Slides (six to a sheet)
4. Risk Tolerance Quiz
5. Scoring sheet for Risk Tolerance Quiz
6. Case Studies (with decisions)
7. Format Evaluation
8. Content Evaluation
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MODULE TWO: The Dynamics of Choice and
Decision-Making for Participants
Schedule of Events
8:30 – 8:45 . . . . . . . . . . . . . I. Introduction to Learning Tasks for Module Two
Learning .Task .One:Integratethecognitive,emotional,socialandpurpose-drivencomponentsofchoiceanddecision-making.
Learning .Task .Two:Reflectontheethicalandpracticedilemmasthatariseinparticipant-directedcarewhenthe“righttochoose”mayconflictwiththe“rightchoice.”
Learning .Task .Three:Developskillsinfacilitatingthechoiceanddecision-
makingprocessforparticipantsintheconsultant’s/supportbroker’sroleascoachandteacher.
8:45 – 9:30 . . . . . . . . . . . . . II. Processing of Special Chairs Exercise
9:30 – 10:15 . . . . . . . . . . . . III. Identifying Consultant and Participant Tolerance for Risk Group .Exercise .One:AdministrationofRiskToleranceQuizforconsultants.
10:15 – 10:45 . . . . . . . . . . Break
10:45 – 11:15 . . . . . . . . . . IV. Facilitating the Decision-Making Process for Participants WhatInfluencesDecisionsandHowtoAchieveBalance.
Group .Exercise .Two: . .CaseExampleswithdecisions.Relatedecisionsto
bodypartsassociatedwithparticipantdecisionsandself-awarenessofrisktoleranceissuesforconsultant.
11:15 – 11:45 . . . . . . . . . . . V. Techniques to Help Participants Expand Decision-Making Choices
RelationshipBuildingTechniques(PersonalStories,andBulls-EyeDiagram) ExpandingParticipantChoices(Brainstorming,ParallelScripting,Pros/Cons
andBest/WorstList.)
11:45 – 12:00 . . . . . . . . . . VI. EvaluationsPartsOneandTwo
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Risk Tolerance QuizSituation .One:Youinherentalargesumofmoneyandyourfinancialadvisorsuggeststwotypesofinvestments.Inthefirstinvestment,youinvestamoderate,setamount,andreceiveamodestguaran-teedpayoffattheendoftheinvestment.Thesecondchoiceincludesamuchlargerinvestment(mostofyourinheritance)butalsohasalargerpotentialpayout—italsoincludesthepossibilityoflosingallyourmoneyinaneconomicdownturn.
1. Whichtypeofinvestmentwouldyouchoose?
q Thefirsttype.q Thesecondtype.q Neither,Iwouldn’triskmysavingsoninvestments.q Acombinationofbothtypes.
Situation .Two:Pictureyourselfdrivingdownaroadyouknowwell.Theroadisslightlyslipperybutyouarelateforanappointment.
2. Howfastareyougoing?
q Iamspeeding.q Iamgoingatorbelowthespeedlimit.q Iamgoingslightlyoverthespeedlimit.
3. Yourspouseorpartnerisdrivinginthesamesituation.S/heisspeeding.
q Iwouldinsists/heslowdown.q S/hewouldneverspeedunderthoseconditions.q Iwouldsuggests/heslowdown.
Situation .Three: .Yoursupervisorhaslefttheofficeforthedaywhenyoureceiveacallfromamem-beroftheBoardofDirectorsofyouragencywhoisaskingyoutodiscussanephewofhiswhoiscurrentlyaclientreceivingservicesfromtheagency.Youhaveheardyoursupervisordiscussthiscasewiththeboardmemberbefore.Whatdoyoudo?
4. Whatdoyoudo?
q Iwaitformysupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.
q Ievaluatemyoptionsbutgoaheadanddiscussthecase.q Idiscussthecasewithouthesitating.
5. YouoverheartheBoardmemberaskingacolleagueofyoursformoreinformationonathenephew.Whatdoyoudo?
q Recommendthecolleaguewaitforthesupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.
q Helpthecolleagueevaluateoptionsbutrecommenditisokforthecolleaguetodiscussthecase.
q Encouragethecolleaguetodiscussthecase.
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6.I___________lookfornewwaystodriveorwalktowork.
q Alwaysq Oftenq Sometimesq Rarelyq Never
7.Longtermcareinsuranceis…
q Essentialq Agoodideaq Onlynecessaryifyouhavedependents.q Awasteofmoney.q Practicallyinvitingdisaster.
8.Successfulpeopleareusuallyverylucky.
q Completelytrueq Mostlytrueq Somewhattrue/Somewhatfalseq Mostlyfalseq Completelyfalse
9.Doesyourresidencehavesmokedetectors?
q Yes,andIamsuretheywork.q Yes,butIamnotsuretheywork.q Idon’tknow.q No
10.Whenyoustayinahotel,doyoucheckouttheemergencyexits?
q Yes,everytime.q Yes,mostofthetime.q Sometimesq Rarelyq Never
11.Doyouwearaseatbelt?
q Yes,everytimeIaminacar.q Yes,mostofthetime.q Sometimesq Rarelyq Never
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12.Doyoumakeotherswhorideinyourcarwearaseatbelt?
q Yes,everytime.q Yes,mostofthetime.q Sometimesq Rarelyq Never
13.You’retravelingabroadtoadevelopingcountry.Doyoustayinthesafe,tourist-friendlyareas,orventureintounchartedterritory?
q Iwouldn’ttraveltoanexoticlocale.q Iwouldsuretosticktotheareasrecommendedinguidebooks.q IwouldsticktotherecommendedareasunlessIhaveatrustworthyguide.q Iwouldmakemyownpathandseekoutunchartedterritory.
14.Wouldyouquityourjobwithoutfindinganotheronefirst?
q Yesq Noq Notunlessmycurrentsituationwereunbearable.
15.Wouldyouencourageafriendtoquiteajobwithoutfindinganotheronefirst?
q Yesq Noq Notunlesshisorhercurrentsituationwasunbearable.
16.Toperformwell,Ineedtoknowtheoutcomeofmyworkinadvance.
q Stronglyagreeq Agreeq Somewhatagree/somewhatdisagreeq Disagreeq Stronglydisagree
17.IfItakeariskandfail,Icanhandletheconsequences.
q Stronglyagreeq Agreeq Somewhatagree/somewhatdisagreeq Disagreeq Stronglydisagree
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18.Whichofthefollowingactivitieswouldyoubewillingtoparticipatein?Whichwouldyounocareifafriendparticipatedin?
Watching .a .scary .movie . . . ________ . . . _________ . .
Sky-diving . . . . . ________ . . . _________
Illegal .drag .racing . . . . ________ . . . _________
Going .to .a .Mongolian .restaurant . . ________ . . . _________
Opening .a .dot .com .business . . . ________ . . . _________
Watching .a .new .reality .TV .show . . ________ . . . _________ .Trying .a .sushi . . . . . ________ . . . _________
Taking .belly-dancing .lessons . . . ________ . . . _________
White-water .rafting . . . . ________ . . . _________ .Hitchhiking . . . . . ________ . . . _________
Rock-climbing . . . . . ________ . . . _________
Bungee .jumping . . . . ________ . . . _________
Running .with .the .bulls . . . ________ . . . _________
High-stakes .gambling . . . . ________ . . . _________
Traveling .to .a .developing .country . . ________ . . . _________
Changing .careers . . . . ________ . . . _________
Investing .in .the .stock .market . . . ________ . . . _________
Skipping .out .on .a .restaurant .check . . ________ . . . _________
Ok for me Ok for a friend
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Risk Tolerance Quiz Scoring
Situation .One: .Youinherentalargesumofmoneyandyourfinancialadvisorsuggeststwotypesofinvestments.Inthefirstinvestment,youinvestamoderate,setamount,andreceiveamodestguaran-teedpayoffattheendoftheinvestment.Thesecondchoiceincludesamuchlargerinvestment(mostofyourinheritance)butalsohasalargerpotentialpayout—italsoincludesthepossibilityoflosingallyourmoneyinaneconomicdownturn.
19.Whichtypeofinvestmentwouldyouchoose?
q Thefirsttype.(2)q Thesecondtype.(3)q Neither,Iwouldn’triskmysavingsoninvestments.(0)q Acombinationofbothtypes.(1)
Situation .Two: .Pictureyourselfdrivingdownaroadyouknowwell.Theroadisslightlyslipperybutyouarelateforanappointment.
20.Howfastareyougoing?
q Iamspeeding.(2)q Iamgoingatorbelowthespeedlimit.(0)q Iamgoingslightlyoverthespeedlimit.(1)
21.Yourspouseorpartnerisdrivinginthesamesituation.S/heisspeeding.
q Iwouldinsists/heslowdown.(1)q S/hewouldneverspeedunderthoseconditions.(0)q Iwouldnotsayanything.(2)
Situation .Three:YoursupervisorhaslefttheofficeforthedaywhenyoureceiveacallfromamemberoftheBoardofDirectorsofyouragencywhoisaskingyoutodiscussanephewofhiswhoiscurrentlyaclientreceivingservicesfromtheagency.Youhaveheardyoursupervisordiscussthiscasewiththeboardmemberbefore.Whatdoyoudo?
22.Whatdoyoudo?
q Iwaitformysupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.(0)
q Ievaluatemyoptionsbutgoaheadanddiscussthecase.(1)q Idiscussthecasewithouthesitating.(2)
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23.YouoverheartheBoardmemberaskingacolleagueofyoursformoreinformationonthenephew.Whatdoyoudo?
q Recommendthecolleaguewaitforthesupervisortoreturnthenextday;thepotentialtogetintroubleistoohigh.(0)
q Helpthecolleagueevaluateoptionsbutrecommenditisokforthecolleaguetodis-cussthecase.(1)
q Encouragethecolleaguetodiscussthecase.(2)
24.I___________lookfornewwaystodriveorwalktowork.
q Always(3)q Often(2)q Sometimes(1)q Rarely(0)q Never(0)
25.Longtermcareinsuranceis…
q Essential(0)q Agoodidea(1)q Onlynecessaryifyouhavedependents.(1)q Awasteofmoney.(2)q Practicallyinvitingdisaster.(3)
26.Successfulpeopleareusuallyverylucky.
q Completelytrue(0)q Mostlytrue(0)q Somewhattrue/Somewhatfalse(1)q Mostlyfalse(2)q Completelyfalse(2)
27.Doesyourresidencehavesmokedetectors?
q Yes,andIamsuretheywork.(0)q Yes,butIamnotsuretheywork.(1)q Idon’tknow.(2)q No(2)
28.Whenyoustayinahotel,doyoucheckouttheemergencyexits?
q Yes,everytime.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)
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29.Doyouwearaseatbelt?
q Yes,everytimeIaminacar.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)
30.Doyoumakeotherswhorideinyourcarwearaseatbelt?
q Yes,everytime.(0)q Yes,mostofthetime.(0)q Sometimes(1)q Rarely(2)q Never(2)
31.You’retravelingabroadtoadevelopingcountry.Doyoustayinthesafe,tourist-friendlyareas,orventureintounchartedterritory?
q Iwouldn’ttraveltoanexoticlocale.(0)q Iwouldsuretosticktotheareasrecommendedinguidebooks.(1)q IwouldsticktotherecommendedareasunlessIhaveatrustworthyguide.(1)q Iwouldmakemyownpathandseekoutunchartedterritory.(2)
32.Wouldyouquityourjobwithoutfindinganotheronefirst?
q Yes(2)q No(0)q Notunlessmycurrentsituationwereunbearable.(1)
33.Wouldyouencourageafriendtoquiteajobwithoutfindinganotheronefirst?
q Yes(2)q No(0)q Notunlesshisorhercurrentsituationwasunbearable.(1)
34.Toperformwell,Ineedtoknowtheoutcomeofmyworkinadvance.
q Stronglyagree(0)q Agree(0)q Somewhatagree/somewhatdisagree(1)q Disagree(2)q Stronglydisagree(2)
35.IfItakeariskandfail,Icanhandletheconsequences.
q Stronglyagree(2)q Agree(2)q Somewhatagree/somewhatdisagree(1)q Stronglydisagree(0)
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36.Whichofthefollowingactivitieswouldyoubewillingtoparticipatein?Whichwouldyounotcareifafriendparticipatedin?
Watching .a .scary .movie .(0) . . . ________ . . . _________ . .
Sky-diving .(3) . . . . . ________ . . . _________
Illegal .drag .racing .(3) . . . . ________ . . . _________
Going .to .a .Mongolian .restaurant .(1) . . ________ . . . _________
Opening .a .dot .com .business .(2) . . ________ . . . _________
Watching .a .new .reality .TV .show .(0) . . ________ . . . _________
Trying .a .sushi .(1) . . . . ________ . . . _________ .Taking .belly-dancing .lessons .(1) . . ________ . . . _________
White-water .rafting .(1) . . . ________ . . . _________
Hitchhiking .(1) . . . . ________ . . . _________
Rock-climbing . .(1) . . . . ________ . . . _________
Bungee .jumping .(2) . . . . ________ . . . _________
Running .with .the .bulls .(3) . . . ________ . . . _________
High-stakes .gambling .(3) . . . ________ . . . _________
Traveling .to .a .developing .country .(2) . ________ . . . _________
Changing .careers .(2) . . . . ________ . . . _________
Investing .in .the .stock .market .(1) . . ________ . . . _________ Scoring: 0–24 .(Highly .risk .averse)25–50 .(You .can .tolerate .a .small .amount .of .risk)51–75 .(You .can .tolerate .a .moderate .amount .of .risk)Over .76 .(You .are .a .risk .seeker)
Note: .Thisquizhasnotbeenscientificallyvalidatedandispresentedfordiscussionpurposesonlyforthistraining.
Ok for me Ok for a friend
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CASE HISTORY 1: Mrs. Mertes
Mrs.Mertesisa65-year-oldwomanwhohasmultiplehealthproblemsincluding
chroniclungdisease,severeosteoporosis,arthritis,andchronicdepression.Shehasnocognitivelimitationsandisverycapableofmakingdecisionsaboutwhatshewants.Althoughtechnicallysheisnotbedridden,shespendsmostofherdaysinherbedwatchingtelevisionandtalkingonthetelephone.Sheliveswithherhusband(83yearsofage)whohashisownhealthproblemsbutdoesnotappeartoneedservicesotherthanperhapshousekeepingandmealpreparation.Heisabletopreparemealsbutusuallydoesnotandthecoupleeatspreparedfrozenandcannedfoodsmostofthetime.Mrs.Mertesdoesn’tmindeatingsosimplybutherphysicianhasindicatedthatthehighsaltcontentinthesepreparedmealsisdangerousforherbloodpressureproblem.
Mrs.Merteshasrecentlyenrolledintheconsumer-directedcareoptionthroughElderServicesinhercommunityhopingtogetmoreservicesthanthehousekeeperandhealthcareaidethatcomethreetimesaweek.Shedoesn’tfeeltheaideshavebeendoingenoughforherinsuchinfrequentvisits.Sheisadifficultwomantoworkforbecausesheisverydemandingandinconsistentinwhatsheexpectsofherworkers.Thecouplehasnoextendedfamilyinthearea.
Note to consultant:
Mrs.Mertesisfamousinagencycirclesforbeingverydifficulttoworkwithandalwayscomplainingaboutwhoandwhentheagencysendshousekeepingandhealthcareaides.Mr.Mertesisnotagoodchoiceforprovidingservicesashehasearlydementiaandisopenlyhostiletohiswife.Thecoupleisextremelyisolatedexceptforongoingrelationshipswithalocalmentalhealthagencyandtheagencythatprovidestheaides.Sheisactuallycapableofcookinganddoinglighthousekeepingbutusesherhealthasanexcusenotto.Youseetheneedforhomementalhealthcare,ahealthcareaidetohelpwithbathingandpersonalhygiene,andsomeonetocleanupthemessinthehomewhichtheMertes’don’tseemtonotice.
Note to trainee playing Mrs. Mertes:
ImaginehowlonelyanddifficultitmustbetobeMrs.Mertes,lyinginbedalldaywithonlythetele-visiontowatchandtobelivingwithahusbandwhorarelytalkstoher.WhatyoureallywantasMrs.Mertesistohavesomecompany—thedaysarelongandmakeyouevenmoredepressedthanyoualreadyare.Youwantadecentmealcookedonceinawhileandyouwantsomethingforyourhus-bandtodothatwilltakehimoutofthehouseandoutofyourhair.Youwanttherighttohireandfireyourownworkerswhowillcomewhenyouwantthemtocomeanddowhatyouwantthemtodo.
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Decisions regarding service:
l Reduce .housekeeping .services .from .3 .days .a .week .to .one .day .
l Hire .personal .care .assistant .to .come .in .every .day .from .savings .on .housekeeping . .Ask .the .personal .care .assistant .to .take .her .to .movies .and .shopping .
l Arrange .for .home-based .mental .health .services .with .a .focus .on .couples .therapy, .after .all .Mr . .Mertes .is .the .one .with .the .problem . .
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CASE HISTORY 2: The Helsing Family
TheHelsingfamilyhasthreechildrenincludingMarcia,a10-year-olddaughterwitha
cognitivedisabilityforwhomtheyhavebeencaringsincebirth.Marciahasnoself-helpskills,needstobefed,bathed,andconstantlysupervised.Sheisabletocrawlbutisnototherwiseambulatory.Kathy,themother,istheprimarycaregiverforMarciaalthoughBob,thefatherhelpswhenhecomeshomefromwork.TheirothertwochildrenKara(16)andKevin(12)occasionallycareforMarciabutarebusywiththeirownschoolandsportsactivity.TheHelsingshaveneverusedanyagencyservicesfortheirdaugh-teralthoughtheyhavebeeneligibleforsuchservicessinceMarcia’sbirth.ThecoupleisexperiencingfamilytensionasMarciabecomesmorechallengingtocareforandKathyhasdevelopedbackproblemsfromliftingherforsomanyyears.Bobfeelslikehehas“lost”hiswifetocaringfortheirdaughterandreallymissesthetimetheyusedtospendtogether.TheotherchildrenbasicallystayawayfromhomeasmuchaspossiblebecausetheyfeelnoonepaysattentiontothemanywaybecauseofalltheattentionMarcianeeds.
Note to consultant:
ThisfamilyiscomingapartattheseamsastheamountofworkcaringforMarciacontinuestoin-crease.TheyhavealwaysfelttheyshouldbeabletocareforMarciawithoutoutsidehelpbutthisisbecomingmoredifficultasKathy’sbackproblemsworsen.Everyoneinthefamilyseemsdepressedanddesperate.TheyhavementionedputtingMarciainacarefacilityalthoughyouknowthatisnotfinanciallyfeasibleforthisfamilyregardlessofwhopaysforthecare.Theyhavetofindawaytopro-videthisverylaborintensivecareforMarciawithouthavingtheirfamilyfallapart.
Note to trainee playing Kathy Helsing:
YouareverytiredandinalmostconstantpainwithyourbackproblemsbutyoustronglyfeelyouarethebestpersontoprovidecareforMarcia.YouthinkgettingpaidyourselfforcaringforMarciamightbethebestforMarciabutcouldspelltroubleforyou.YouvacillatebetweenbeingoverprotectiveofMarciaandwishingshewoulddieandputeveryoneoutoftheirmisery.Youwantyourlifeback.Youwanttosaveyourmarriagebeforeitfallsapart.Youwantyourchildrentobehomemoresoitfeelslikearealfamilyratherthanadaycarecenterforacognitivelydisableddaughter.Youfeelisolatedandangry.Andyouareverysickof“professionals”tellingyouthatyoujustneedafewdaysawayfromMarcia.Mostdaysyoujustwanttorunawayfromitall.
Decisions:
l Release .Marcia .for .adoption .with .an .option .for .visitation .
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CASE HISTORY 3:Ellen Ellis
EllenEllisisa25-year-oldwomanwithmoderatedevelopmentaldisabilities.Shehaslivedinastructuredindependentlivingapartmentwithtwootherwomenforaboutayear.Sheworksatadaycarecenterandisabletomakeenoughmoneytopayherportionoftherentandbuyfoodandbasicnecessities.Shecancooksimplemealsandiscapableofkeepingherroomtidy.However,sheandherroommatesallstrugglewithhousekeepingtasksresultinginaverymessylivingsituation.ItisnotclearwhetherEllenknowshowtodoseriouscleaningandwon’tordoesn’treallyunderstandtheprocessofhousekeeping.Shealsohasdifficultyinunderstandingandhandlingmoney.WhenshewasgivenanATMcard,shekepttakingmoneyoutofheraccountuntilshewasoverdrawneverymonth,notquiteunderstandinghowtheATMcardworkswithhermoney.Sheisverygenerousbynatureandisalwaysgivingotherpeoplemoneywhentheyask,evenifshecannotaffordto.Shehasbeenvictimizedseveraltimesbypeoplewho“befriended”heronlytotakehermoney.Shelovestogoouttobarstomeetpeopleanddancebutoccasionallyhastroublefindingherwayhome.Whensheisconfused,shetakesataxi,anotherexpenseshecannotafford.Sheforgetsappointmentswithherdoctorandcounseloronaregularbasisbecauseshehasdifficultyinkeepingapersonalcalendar.
Note to consultant:
Ellenisveryoutgoingandfriendly.Itiseasytoseewhysheistakenadvantageonaregularbasis.Shewantsfriendsandtohaveasociallifebutitrarelyseemstoworkinherfavor.Yoususpectsheprobablycouldlearnhousekeepingskills,iftaughtandstructured,butlikemostpeopleshedoesn’tlikedoinghousework.HerroommatesarealsomildlydevelopmentallydisabledandnotmuchhelpinkeepingEllenontrack.Sheisaloyalemployeeandwell-likedatherjobsosheiscapableofgoodrelationships.Sheisadisasterwithmoneybutdoesn’twanttohavesomeonegiveheran“allowance”tosolvethemoneyproblem.Sheisstrong-willedandsomewhattemperamentalbutisseriousaboutwantingsomeassistanceinimprovingherlife.
Note to trainee playing Ellen:
Youknowverywellyouhavescrewedupwithyourmoneybutitisallsocomplicatedthatyouwonderifyouwilleverstraightenitout.Youdon’twantsomeonetogiveyouanallowanceorcon-trolyourmoney—thatiswhathappenedwhenyoulivedathomewithyourparents.Whocaresiftheapartmentisamess—itdoesn’tseemtobotheryourroommatesandnooneeverseestheplace.Likeothers,youwanttogooutandmeetpeopleatnightclubs.Youjustwantalifelikeotheryoungadultsandhopetomeetsomeonespecialtoshareyourlifewith.
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Decisions:
l Ellen .wants .to .get .a .second .job .so .she .can .hire .a .housekeeper .so .avoid .the .conversation .about .the .messy .apartment .
l Go .back .to .check .writing .and .give .up .the .ATM .card .
l Get .an .additional .roommate .to .solve .financial .pressu
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MODULE TWO: The Dynamics of Choice and
Decision-Making for ParticipantsEvaluation of Training Format
Date____________________________________Trainer____________________________________Pleasereadthefollowingstatementscarefully.Indicatebycirclingthenumberintheboxwhetheryouagreeordisagreewiththestatements.
Whataspectsofthetraining,ifany,weremosthelpful?
Whataspectsofthetraining,ifany,wereleasthelpful?
Pleasepicksomethingyoulearnedtodayandstatehowitappliestoyourwork:
Whatimprovements,ifany,wouldhavemadethetrainingmoreeffective?Pleaseaddanyadditionalcomments.
STRONgLY AgREE NEuTRAL DISAgREE STRONgLY AgREE DISAgREE
Ifoundtherewasadequatetimeto coverthetrainingcontent. 5 4 3 2 1
Ifoundtherewastoomuchmaterial covered. 5 4 3 2 1
Ifoundthepresentationseffective. 5 4 3 2 1
Ifoundthesmallgroupactivities beneficial. 5 4 3 2 1
Ifoundthehandoutshelpful. 5 4 3 2 1
IfoundthePowerPointslideshelpful. 5 4 3 2 1
Ifeltthetrainerwasknowledgeable aboutthesubjectmatter. 5 4 3 2 1
Ifeltthetrainerinteractedeffectively withthetrainees. 5 4 3 2 1
Ifeltthetrainerrespectedmy experiences. 5 4 3 2 1
Ifoundthesetup(i.e.,physicalspace, roomtemperature)wassatisfactory. 5 4 3 2 1
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MODULE TWO:The Dynamics of Choice and
Decision-Making for ParticipantsContent Evaluation
Please answer the following questions:Youmayuseanynotesorhandoutsfromthetrainingsession.
1.Whatarethefourelementsthatinfluencethedecision-makingprocess?Listandbrieflydescribe.
2.Whatismeantbytheconflictbetween“therightchoice”andthe“righttochoose?”
3.Wereyousurprisedathowyouratedas“risktolerant?”Doyouthinkitaffectsyourownwillingnesstoletparticipantsmaketheirowndecisions?
4.Whatdoyouseeasthebiggestchallengeinencouragingtheparticipanttomakedecisionsabouttheirowncare?