trainee powerpoint introduction to the mutual recognition arrangement, competency-based training and...
TRANSCRIPT
PROVIDING A CONTEXT TO YOUR ASEAN TRAINING
Trainee PowerPoint Introduction to the Mutual Recognition Arrangement,
competency-based training and assessment with explanatory notes for Trainers
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Section 1
The Context of your ASEAN training
Slide 2
The Context of your ASEAN training
Welcome
Please read the ‘Introduction to Trainee Manual’ at the front of the Trainee Manual
The Introduction will give you a good understanding of:
What a toolbox is and what it contains
Introduction to competency-based
training and assessment
The various components of the
toolboxes
Any questions?
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The Context of your ASEAN training
Before the toolboxes were written the ASEAN Secretariat:
Had already chosen the competency-based training and assessment system to train people to work in the tourism and hospitality industry throughout all the ASEAN member states
Developed a Common ASEAN Tourism Curriculum (CATC) - an agreed 242 Competency Standards for the hotel and tourism industries in Housekeeping, Front Office, Food & Beverage Services, Food Production, Tour Operations and Travel Agencies
Produced a Regional Qualifications Framework and Skills Recognition System (RQFSRS)
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Putting the Toolbox Project in Context
Addressing some of the problems with tourism in the
ASEAN member states
The CATC and the toolbox projects were in response to:
Lack of common tourism curriculum amongst
the ASEAN member states
Varied standards of tourism human resource
capability across the region
No mutual recognition of tourism skills and
qualifications across the ASEAN region
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Putting the Toolbox Project in Context
Purpose of toolbox projects
The CATC and development of 242 toolboxes for training and
assessment were designed to help accelerate the establishment of
ASEAN Economic Community (AEC) by 2015. The AEC would:
Transform ASEAN into a regional destination
Enable the ASEAN Region to have free
movement of:
Goods
Services
Investment and
Skilled Labour
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Putting the Toolbox Project in Context
Characteristics of AEC
A single market and production base
A highly competitive economic region
A region of equitable economic
development
A region fully integrated into the global
economy
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Putting the Toolbox Project in Context
Development of MRA on Tourism Professionals
The MRA was adopted by all ASEAN Tourism Ministers with
the purpose of providing greater integration and a common
approach to Tourism standards in each ASEAN Member State.
Objectives of Mutual Recognition Arrangement (MRA):
To facilitate mobility of Tourism Professionals and
To exchange information on best practices
in competency-based education and training
for Tourism Professionals and to provide
opportunities for cooperation and capacity
building across ASEAN Member States
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Putting the Toolbox Project in Context
Benefits of MRA on Tourism Professionals
Facilitate mobility of tourism professionals based on the tourism
competency qualification/ certificate
Enhance conformity of competency-based training/education
Skills recognition
Improve the quality of tourism human resources (graduates are
ready to work in the industry)
Enhance the quality of tourism services
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Putting the Toolbox Project in Context
Developing 242 Toolboxes for each Competency
Standard in the 6 Labour Divisions
Key Objective:
Produce 242 Toolboxes for the 6 Labour Divisions of:
Front Office
Housekeeping
Food Production
Food & Beverage Service
Travel Agencies
Tour Operations Slide 10
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Where can I find the toolboxes?
Your Trainer will give you a soft or hard copy of the toolbox you are studying
You can also find soft copies of the toolboxes at www.waseantourism.com
The website above also has:
A list of the 242 competencies
Draft and final toolboxes and associated supplementary materials available for downloading
Copies of PowerPoint presentations given at previous national and regional workshops
The Toolbox Project
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The Toolbox Project
Using the Website
To access resources on www.waseantourism.com:
USER NAME: guest
PASSWORD: guest1
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Section 2
The ASEAN Acronyms – what do they all mean?
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Your Trainer will give you a ‘List of ASEAN Acronyms’
Your Trainer will explain the meaning of any of the
acronyms you don’t understand
This section will go into more detail about some
acronyms that may affect the experience of your
training
14 Slide 14
The ASEAN Acronyms
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AADCP ASEAN – Australia Development Cooperation Program.
ACCSTP ASEAN Common Competency Standards for Tourism Professionals.
AEC ASEAN Economic Community.
AMS ASEAN Member States.
ASEAN Association of Southeast Asian Nations.
ASEC ASEAN Secretariat.
ATM ASEAN Tourism Ministers.
ATPMC ASEAN Tourism Professionals Monitoring Committee.
ATPRS ASEAN Tourism Professional Registration System.
ATFTMD ASEAN Task Force on Tourism Manpower Development.
CATC Common ASEAN Tourism Curriculum.
MRA Mutual Recognition Arrangement.
MTCO Mekong Tourism Coordinating office.
NTO National Tourism Organisation.
NTPB National Tourism Professional Board.
RQFSRS Regional Qualifications Framework and Skills Recognition System.
TPCB Tourism Professional Certification Board.
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The ASEAN Acronyms
RTO No. 3045CRICOS No 01505M
The ASEAN Acronyms
Some key ASEAN acronyms are:
ASEAN Common Competency Standards for Tourism
Professionals (ACCSTP): minimum requirements of competency
standards in hotel and travel services aim to upgrade tourism services
ASEAN Tourism Professional Monitoring Committee (ATPMC)
consists of ASEAN National Tourism Organisations (NTOs) and
appointed representatives from the National Tourism Professional
Boards (NTPBs)
ASEAN Tourism Professional Registration System (ATPRS): a
web-based facility to disseminate details regarding the list of Foreign
Tourism Professionals
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Common ASEAN Tourism Curriculum (CATC): the common
curriculum for ASEAN Tourism Professionals as mutually agreed upon
by the ASEAN Tourism Ministers upon recommendation by the ASEAN
NTOs
National Tourism Professional Board (NTPB): the Board for Tourism
Professionals composed of representatives from the public and private
sectors including academics and other relevant tourism stakeholders, to
be determined by the respective ASEAN NTOs
Tourism Professional Certification Board (TPCB) refers to the
government board and/or agency authorised by the government of each
ASEAN Member State primarily responsible for the assessment and
certification of Tourism Professionals.
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The ASEAN Acronyms
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Section 3
What is a CATC Competency Standard?
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Activity 2
Complete the following sentence:
A competency is
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Competency is a combination of the skill, knowledge and attitude required to perform a task or job to the standard expected in the work place
Competence
KnowledgeAttitude
Manual Skill
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What is a Competency Standard?
You can find the Competency Standards at http://www.waseasntourism.com
User name: guest
Password: guest1
Competency standards are descriptions of the skills
and knowledge required to perform a task/activity to
a defined standards
Can be used within different contexts:
By an individual enterprise
By an industry
By government
Competency Based Training and Assessment are processes that focus on
the transfer and validation of the competency standard Slide 21
Activity 3
List the uses of ASEAN competency standards
Slide 22
Competency Standards can be used for :
Job Design
Job Descriptions
Performance Appraisal
Selection Criteria
Career Path Development
Identification of Training Needs
Development of Training Programs
Certification
The above activities in combination aim to increase customer
satisfaction through better employee performance
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What is competency based training and assessment ?
CBT is an approach to vocational (work) education and training that places emphasis on what a person can do or is required to do in the workplace
It is not time based
Participants’ achievements are measured against competency standards rather than against the achievement of other learners
For a person to be assessed competent they need to demonstrate the ability to perform tasks and duties to the standard expected in employment
CBT focuses on the development of skills, knowledge and attitudes required to achieve the competency standard
It is industry relevant Slide 24
What is competency based Assessment?
Competency based assessment is a process of systematically collecting evidence and making a judgement of a person performance against the prescribed competency standard
Evidence Criteria
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Trainee is able to:
� Perform at an acceptable level of skill
� Organise the required tasks
� Respond and react appropriately when things go wrong
� Fulfil a role in the scheme of things at work
� Transfer skills and knowledge to new situations
To be assessed as Competent26
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Recognition of Prior learning or recognition of current competency is an assessment method that requires a candidate to provide evidence that through life, education and/or work experience they can demonstrate the requirements of the competency
One of the components of the toolboxes is an Assessment Manual which provides the Assessor with information regarding the assessment methods for that particular competency unit
Using the Assessment Manual and the competencystandards for that toolbox the Assessor may be able to assess that you already have certain skills, knowledge and attitudes related to this competency standard and therefore do not have to study all or part of this subject
Assessment Including Recognition of Prior Learning
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