trainer: ruth anne marshall title: training manager phone: 877-359-5492 ext 1243 email:...
TRANSCRIPT
TAKE THE TIME TO UNDERSTAND TAR
PART 2
Trainer: Ruth Anne Marshall
Title: Training Manager
Phone: 877-359-5492 Ext 1243
Email: [email protected]
WHAT WILL WE COVER? Repayment Agreements
Tenant Customer
Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts
REPAYMENT AGREEMENTS FOR TENANTS
2 different situations handled a bit differently Fraud where the charge is not on the
account Payment arrangements made on an existing
charge such as a large work order
PAYMENT ARRANGEMENTS ON EXISTING CHARGES - BASIC STEPS
Add repayment agreement account - Always from the account summary tab.
Transfer the dollar amount to the repayment agreement account
Set up a recurring receivable to make money due each month
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
You must start on the account summary tab.
PAYMENT ARRANGEMENTS ON EXISTING CHARGES: TRANSFER $
Select the type of account from the drop down boxSelect the correct lease for the tenant and the Development will populate automatically.
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Account now created and money can be transferred to it.
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Transfer money from the TAR account to the Repayment Agreement Account
PAYMENT ARRANGEMENTS ON EXISTING CHARGES: TRANSFER $
On step 2, you must enter amount for the charges to be included in the repayment agreement.
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Select the transactions(s) to include in the Agreement and enter the dollar amount to include
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Confirm the transfer and click finish
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Account summary screen now shows the new account and the transfer amounts. There is no money due on the repayment at this time.
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Recurring Transactions Tab
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
PAYMENT ARRANGEMENTS ON EXISTING CHARGES
Notice the monthly amount due is $10.00Notice the new Account but no amount due now. There is now money owed on the Repayment Account, but not
the entire balance.
PAYMENT ARRANGEMENTS ON UNREPORTED INCOME
Steps are much the same as previous Add a fraud account from the account summary
screen. Add a charge for the full amount of the
unreported income ** Note – this money will post to your general ledger
and increase the money owed on the Fraud account Set up a recurring receivable to make money due
each month.
PAYMENT ARRANGEMENTS ON UNREPORTED INCOME
PAYMENT ARRANGEMENTS ON UNREPORTED INCOME
Rather than transferring the money, you must add the charge.
PAYMENT ARRANGEMENTS ON UNREPORTED INCOME
Using the recurring receivable wizard, you create the monthly due. The end month is calculated
automatically
PAYMENT ARRANGEMENTS ON UNREPORTED INCOME
The balance is shown, but no due now appears because the first payment is due in next month.
(The screen shot was taken in February)
REPAYMENT AGREEMENT FOR A CUSTOMER
Used for Section 8 fraud accounts as an example Create a customer account Add a repayment account from the summary tab Add a charge for the full amount owed Create a recurring receivable for the monthly
payment due
REPAYMENT AGREEMENT FOR A CUSTOMER
Click + on the Browse Customer Screen to add a new customer.
REPAYMENT AGREEMENT FOR A CUSTOMER
Custom is checked only for a business name. See note at bottom of the screen.
REPAYMENT AGREEMENT FOR A CUSTOMER
REPAYMENT AGREEMENT FOR A CUSTOMER
REPAYMENT AGREEMENT FOR A CUSTOMER
REPAYMENT AGREEMENT FOR A CUSTOMER
There are no accounts for the new customer. You must create theRetro account, Enter a charge for the full amount and then create a recurring receivable to make payments due. The full amount willpost to the GL the next time you post to GL.
REPAYMENT AGREEMENT FOR A CUSTOMER
Note you do not select a lease but must select a development
REPAYMENT AGREEMENT FOR A CUSTOMER
Now you can add a charge and set up a recurring receivable. Be sure not to make a lease required.
WHAT QUESTIONS WOULD YOU LIKE TO ASK?
WHAT WILL WE COVER NOW? Repayment Agreements
Tenant Customer
Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts
WHAT IF THE PERSON NEVER PAYS? Create a collection loss account Transfer money to the collection loss account Delete the TAR account to history Tenant remains a customer after moving out. Account will show as active customer until all
payments are made. Person shows up in applicant list with a balance if
they reapply, using the same HH Social Security #
COLLECTION LOSS
COLLECTION LOSS
You can now transfer money from TAR account to Collection Loss
COLLECTION LOSS
You can now transfer money from TAR account to Collection Loss
COLLECTION LOSS
I tried to delete the Security Deposit account to history and got this message
COLLECTION LOSS
Go to Tenant main screen and select to terminate the current lease
WHAT WILL WE COVER NOW? Repayment Agreements
Tenant Customer
Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts
LEGAL ACTION
NEW BUTTON ON THE MAIN MENU
LEGAL ACTION
Can also be found on the CUSTOMER TAB, under the tool icon
LEGAL ACTIONThis is from an individual customer record
This is from the legal button on the main menu. Only 1 current customerHas a legal action that is active. This screen would list ALL legal customers.
LEGAL ACTIONClick + to add a legal action. No ruling date or final result are required
on a new court case.
LEGAL ACTION
LEGAL ACTION
As changes are made on the information tab, they are tracked here.
LEGAL ACTION
Legal Proceedings appears on all customer tabs!
LEGAL ACTION
New Report for legal actions.
LEGAL ACTION
New Report for legal actions.
WHAT WILL WE COVER NOW? Repayment Agreements
Tenant Customer
Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts
UNIT ACTIVITY Accessed from the unit button. Unit button can be found in ORC, TAR and
Work Orders System generated activities
Move out Maintenance make ready Release to rent Move in
You can also manually enter activities
UNIT ACTIVITY
UNIT ACTIVITY
By clicking the + icon, you can manually add an activity
UNIT ACTIVITY
Activities don’t have to be for HUD reporting!
UNIT ACTIVITY
UNIT ACTIVITY
You can add new activity types
UNIT ACTIVITY
When entering new activities,leave the Event Description(none). This is only for PHAS events
UNIT ACTIVITY REPORTS
Although an activity is created, the report is labeled Actions.
UNIT ACTIVITY
UNIT ACTIVITY
UNIT ACTIVITY
UNIT ACTIVITY
This report can also be found in the applicant listprogram
WHAT WILL WE COVER NOW? Repayment Agreements
Tenant Customer
Collection Loss Legal Action Unit Activity and Reports Available Prepay Amounts
PREPAY AMOUNTS
What causes a prepay amount? No balance owed at the time a payment is made Payment is more than the balance on the account. Manually apply a payment to a charge yet to come
due.
PREPAY AMOUNTS
What do I do to eliminate the prepay amount? Nothing. Wait for charges to be generated so there is a
transaction to apply the payment toward. Recalculate Balance
Found on Account Detail Tab, wizard, last option Transfer the payment from one account to another
PREPAY AMOUNTS
WHAT QUESTIONS WOULD YOU LIKE TO ASK?
