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Page 1: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Training 2016

Page 2: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Lindsay FergusonAmerica Saves

America Saves Local Campaign Coordinator

Melissa GoldbergDoorways to Dreams (D2D) Fund

Innovation Strategist

Page 3: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHO IS AMERICA SAVES?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 4: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

D2D Fund is a 501(c)(3) non-profit based in Boston, Massachusetts

D2D strengthens the financial opportunity and security of financially vulnerable consumers by discovering

ideas, designing solutions, pilot testing and evaluating, and driving to scale

Discover and generate new ideas

Design and build solutions

Pilot and evaluate designs

Drive innovations to scale

Page 5: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

D2D Fund is a 501(c)(3) non-profit based in Boston, Massachusetts

You may know us from:

Prize-Linked Savings Products Save to Win™, CSAs, Prepaid Cards

Policy Work Form 8888, American Savings Promotion Act (2014), SAVINGS Act (2015)

Financial Video Games & Gamified Tools Financial Entertainment, Ramp It Up!

Consumer Research ZMET Study, RAND White Paper, Government-Backed Retirement Product Field Research

Page 6: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHO IS AMERICA SAVES?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 7: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Lindsay FergusonLocal Campaign Outreach [email protected]

Page 8: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Consumer Federation of America is located in Washington, D.C., and was founded in 1968. It is an association of close to 300 nonprofit pro-consumer groups including Consumers Union, AARP, credit unions, housing co-ops, and grassroots organizations.

About Us

Page 9: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

America Saves seeks to motivate, encourage, and support low- to moderate-income households to save money, reduce debt, and build wealth. The research-based campaign uses the principles of behavioral economics and social marketing to change behavior.

About Us

Page 10: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

America Saves and Local America Saves Campaigns

• Seek to motivate individuals to save effectively and build a culture of saving

• Encourage continued good savings behavior by promoting financial action

• Act as a trusted source of information for the community

• Have individuals to Pledge to Save

• Partner with community organizations to increase reach

• 66 established and developing local campaigns in 32 states

• Segment to focus on military & employees

Page 11: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

• Support the organizing of a wide range of stakeholders and service providers to positively impact their constituents with now more than 440,000 people pledging to save. Top goals over the past 5 years include Emergency fund (25%), Education (17%), Debt Repayment (9%), & Consumer Product (6.34%)

• Provide materials, resources, website, data base and infrastructure to support the organizational effort and to individual savers

• Work with financial institutions to provide no fee and low opening balance savings accounts

• Organize America Saves Week, the last week in February, as a national call to positive financial action

How America Saves Encourages Saving

Page 12: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

The Pledge

I pledge to savemoney, reduce debt,and build wealth over 

time. 

I will encourage myfamily and friendsto do the same.

Page 13: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

America Saves Week

February 22 – February 27, 2016

Page 14: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

America Saves Week

• Annual opportunity for organizations to encourage savings and individuals to assess their savings.

• Started in 2007• Over 1,900 participating organizations in 2014• Reaching 35 million individuals

Page 15: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHO IS AMERICA SAVES?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 16: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

SaveYourRefund (SYR) is a national promotion to incentivize tax-time saving

101 chances to WIN!

All you need to do? Save a minimum of $50 from your federal tax refund.

Weekly Drawings10 entries are drawn each

week for $100

Grand Prize1 winner from the photo contest will win $25,000

$35,000 in total prizes!

Page 17: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

D2D AND AMERICA SAVES PARTNERSHIP

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 18: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

D2D and America Saves

SYR 2016 will be administered as a partnership between D2D Fund and America

Saves

D2D: Technical support and prize administration

Manage website, manage sweepstakes and grand prize contest

America Saves: Partner management, communications, and promotion

Communicate regularly with partners, verify winners, answer questions,

social media

Same structure and program from previous years expanded to even more

partners

America Saves as main point of contact for partners

Page 19: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 20: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

SYR is an opportunity to encourage over 110 million American households to save

The Challenge The Opportunity The Outcome

About 27% of people have NO emergency savings

50% have less than 3 months of savings

Most people have already spent their refund before they get it

$300 Billon of federal tax refund are awarded/year

Refund represent up to 20% of income for LMI households

Over 110 Million households receive a refund

Form 8888 lets people save part of their refund

Consumers purchase Series I U.S. Savings Bonds

Consumers have FUN and get INCENTIVES to save!

Page 21: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Incentives make saving FUN and encourage people who otherwise wouldn’t have considered saving their refund

17%

23%

41%

18%

How important was the prospect of winning a prize when making the decision to save this tax season?

Not importantNot very importantVery importantExtremely important

59% said the incentives were “very important” or “extremely important” in leading them to save!

Page 22: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 23: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

HOW DO YOU ENTER?

WHAT HAPPENS IF YOU WIN?

HOW DO WE GET INVOLVED?

HOW DO WE ENSURE SYR IS A SUCCESS?

WHAT’S NEXT?

Page 24: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Most everyone who receives a federal tax refund is eligible for SYR

18%

23%

Over 18 years of age

Eligible for a federal tax refund

Uses Form 8888 to split refund

Saves at least $50 in to one of the following:

QUALIFICATIONS

Savings Account and CDs

IRA Savings Bondand Treasury Direct

Prepaid CardmyRA

Page 25: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

The weekly drawing is easy to enter

Just visit https://saveyourrefund.com/enter/ to enter!

Winners are chosen through random selection Entrants stay in the pool from the day they enter until the date of the last drawing Entrants can win both a weekly drawing and the grand prize Drawings occur every Friday from February 12 – April 15

HOW TO ENTER

Page 26: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Web entry takes less than 2 minutes

1 2 3 4Contact Info Saving Info Survey Info Confirmation!

Page 27: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

The entry requires little information

Fields on the Weekly Sweepstakes entry form:

First and last name

Phone number AND/OR email

Zip code

State

Tax preparation site/method

Total amount of refund

Amount deposited in each account

Type of each account used

Amount used to purchase bonds (if applicable)

Page 28: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

The grand prize is awarded from a photo contest

There are two ways to enter $25,000 will be awarded for one photo To win the grand prize, you MUST enter the weekly drawings

1 Upload your photo to the website:www.SaveYourRefund.com/grandprize

2 Text SAVE to 313131 and follow the instructions to submit

HOW TO ENTER

Page 29: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

The grand prize winner is selected on several criteria

Photo and brief (250-word) caption must be submitted and will be evaluated based on:

Caption’s relation to the theme Photo’s connection to the caption and theme Photo’s composition

PHOTO CONTEST WILL FOCUS ON SAVING

Page 30: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

HOW DO YOU ENTER?

WHAT HAPPENS IF YOU WIN?

HOW DO WE ENSURE SYR IS A SUCCESS?

WHAT’S NEXT?

Page 31: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Weekly drawing winners must have their Form 8888 verified

Weekly winners (or their tax site) will be contacted by America Saves

(e-mail or phone)

1

“Potential Winners” must

submit Form 8888 for

verification(and be qualified to win)

2

Checks will be sent via mail to

all winners

3

Page 32: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

HOW DO YOU ENTER?

WHAT HAPPENS IF YOU WIN?

HOW DO WE ENSURE SYR IS A SUCCESS?

WHAT’S NEXT?

Page 33: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Use the promotional materials available on SaveYourRefund.com

Wondering how to enter @SaveYourRefund for your chance at $25,000 or the weekly $100? Easy-peasy! #SaveYourRefund

We Want to Know: Tell us what you would do with a $25,000 Grand Prize, and don’t forget to enter for your chance to win it! https://www.saveyourrefund.com/grandprize

Page 34: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Engage clients in the weekly drawings and grand prize contest

Mailings/emails before and during tax season

OPPORTUNITIES TO ENGAGE CLIENTS

Flyers or computer terminals in lobbies

Walk around and sign people up

During quality review

At intake

With tax preparer

Savers can then enter at home or at the tax site.

Page 35: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Engage staff and volunteers with vision, training and incentives

OPPORTUNITIES TO ENGAGE STAFF

Training Contests

Page 36: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Access the different resources in the SYR Tool Kit to promote SaveYourRefund

TOOL KIT

Training webinar Volunteer and Staff cheat sheet

Traditional FAQ document

Marketing material

Page 37: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Agenda

WHO IS D2D FUND?

WHAT IS SaveYourRefund (SYR)?

WHY IS SYR IMPORTANT?

HOW DOES SYR WORK?

WHAT’S NEXT?

Page 38: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

How can you get involved?

Show your commitment!Become an official Partner or Friend of SaveYourRefund:www.saveyourrefund.com/partners

Stay connected!Follow us on Twitter @SaveYourRefund and email [email protected] with any questions

WHAT YOU CAN DO

Visit our website!Keep an eye on www.saveyourrefund.com for updates and marketing materials

Page 39: Training 2016. Lindsay Ferguson America Saves America Saves Local Campaign Coordinator Melissa Goldberg Doorways to Dreams (D2D) Fund Innovation Strategist

Lindsay FergusonAmerica Save Local Campaign Outreach

CoordinatorAmerica Saves

[email protected]

Questions?

Melissa GoldbergInnovation Strategist

D2D [email protected]

Thank you!