training and education - lignum...

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TRAINING AND EDUCATION

2015-16 COURSE CURRICULUM

P.O. Box SP-62135

Nassau, NP, The Bahamas

242-393-2164

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Student Name:

Company Name:

Address:

COURSE # DESCRIPTION DATE PRICE

FORM OF PAYMENT: ___AMEX ____Visa _______ Paypal

____Bank Draft (Cashiers Cheque) ___Cash

Cardholders Name:

Credit Card #: Expiry Date:

Courses must be pre-paid 10 business days prior to beginning of course

Copies of cheques, drafts, and wire transfer receipts must be faxed in advance to reserve

course seating

Payments are non-refundable. If individual registering cannot attend, for any reason

whatsoever, cancellation must be sent in writing 10 business days prior to course date. With

cancellation notice, prepaid funds will be reserved for the same class during another course

schedule within the year.

LIGNUM INSTITUTE REGISTRATION FORM

To register return this form to

Lignum or fax 242-327-8562 or call

242-393-2164

http://www.lignuminstitute.com

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Lignum Institute opened for business in 1992 to serve the community, by bringing the

new paradigms in technology and management education and training programs to the

domestic market. Lignum’s paramount objective is to provide the highest quality courses.

This means that all instructors will be qualified and have an abundance of knowledge in

the subject they are teaching. Our coaching and organizational development programs

are driven by successful business models. With extensive research and modalities assem-

Most courses are certified either, by Lignum, AAPM (American

Academy of Project Management, PMI (Project Management Institute

(PMI), APM (Association of Project Management), Leadership

Centre.

Non Certification programs:

Executive Coaching

Management Coaching

Career Coaching

Life Coaching

Organizational Psychology

NLP (Neuro Linguistic Programming)

All classes will average between 10 to 20 students in

size, permitting a greater level of interaction with the

instructor and more personalized attention. Our

courses will be taught with visual, manuals, handouts,

exercises and tests aids.

Our courses is designed to develop better each indi-

vidual and corporation in accordance to their respec-

tive needs and requirements. Therefore, we utilize

visual, oral and written aids to ensure all understand

the material.

We engage certified instructors from throughout the

Bahamas, United States and Canada as well as from

Universities in those countries. We choose instructors

according to their practical experience, teaching

experience and the knowledge of the material being

taught. We encourage student feedback on our

instructors’ ability to transfer the course material in an articulate and coherent manner whether you are

enrolled in a technical or management course.

Course discounts are available for groups, corporate

contracts, and government ministries.

All our classes will be outfitted with a real world environment.

Allowing the students to recreate their own office environment to ad-

dress issues, problems, strategies, decision making, etc. The

classroom labs will be available external use where corporations could

rent it for a day for their own internal courses.

SATURDAY and weekday classes begin promptly at 9:00 am and end

at 1:00 pm. Evening classes begin promptly at 6:00 pm and end at

8:00 pm. Day classes break for 15 minutes in the morning and

afternoon and one (1) hour for lunch. .

You may reschedule without any penalty or additional charge at least

ten (10) business days before the first day schedule class.

Rescheduling requests requests after the deadline date will be on

availability.

GENERAL INFORMATION

ABOUT LIGNUM INSTITUTE

EQUIPMENT

INSTRUCTORS

COURSE DISCOUNTS

CERTIFICATIONS

“HANDS ON” WORKSHOPS

CLASS HOURS

RESCHEDULING

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COURSES Course # Duration

MANAGEMENT & PERSONAL

DEVELOPMENT CERTIFIED COURSES

PMP, CPM, CIPM & MPM Project Management Courses PMP-124 40 hrs

Saturday Classes (9:00 a.m. to 1:00 p.m.) PMP-124S 11 Sat

Tuesday and Thursday (6:00 p.m. to 8:00 p.m.) PMP-124E 11 wks

Weekday (Mon to Fri) (9:00 a.m to 5:00 p.m.) PMP-124W 5 days

Risk Management Certification Courses

CRPM—Certified Risk Project Manager (24 hr course) RPM-120 3 days

Planning Engineer

CPE—Certified Planning Engineer CPE-121 3 days

Human Resources

CHRA - Certified Human Resource Analyst CHRA-123 4 days

CHRM - Certified Human Resource Manager CHRM-123 4 Days

Finance

CWM - Certified Wealth Manager CWM-124 4 days

MFP - Master Financial Planner MFP-125 4 days

AFA - Accredited Financial Analyst AFA-126 4 days

Consultants

CEC - Certified E-Commerce Consultant CEC-127 4 days

AMC - Accredited Management Consultant AMC-128 4 days

Quality

MQM - Master Quality Manager MQM-129 3 days

COACHING

Life Coaching ( 1 hr sessions) COA-221

Executive Coaching COA-225

Business Coaching COA-227

Career Coaching COA-229

NLP (Neuro Linguistic Programming) COA-235

Hypnotherapy COA-231

Sports Psychology

A) Peak Performance SPP-238

B) Mental Training SPM-239

C) The Winning Attitude SPW-240

NOTE: therse are coaching sessions and is based on hourly

sessions and hourly rates. Blocks of time is also available

** All Courses Scheduled upon demand

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CAREER DEVLOPMENT COURSES

Anger Management—Understanding Anger CAR-221 1 day

Communications Strategies CAR-225 1 day

Conflict Resolution—Dealing with Difficult People CAR-227 1 day

Customer Service— Critical Elements CAR-229 2 days

Delegation—The art of delegating effectively CAR-235 2 days

Effective Leadership CAR-231 2 days

Problem Solving and Decision Making CAR-233 1 day

Supervisory Skills—The ABC’s of Supervision CAR-239 2 days

Effective and Efficient Time Management CAR-240 2 day

Effective Decision Making CAR-241 1 day

Ethics in the Workplace CAR-242 1 day

Motivating your workforce CAR-243 1 day

Effective Meetings—Art of Making meetings productive CAR-244 1 day

NOTE: there are other courses we offer, please call.


CORPORATE SEMNIARS & WORKSHOPS

NLP - For law enforcement and Management SEM-221 1 day

Organizational Behaviour Change SEM-225 1 day

Culture Change and Development SEM-227 1 day

CPI _ Continuous Performance Improvement SEM-229 2 days

Organizational Alignment SEM-235 2 days

Effective Leadership for the 21st Century SEM-231 2 days

Effective Decision Making SEM-241 1 day

Ethics in the Workplace SEM-242 1 day

Motivating your workforce SEM-243 1 day

Effective Meetings—Art of Making meetings productive SEM-244 1 day

Creating a TALENT Workforce SEM-245 1 day

TOYOTA Business Model, the #1 Company in the world SEM-246 1 day

NOTE: there are other courses we offer, please call.


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Certification Courses:

PMP (Project Manager Professional) Course

CIPM (Certified International Project Manager)

MPM (Master Project Manager)

CRPM (Certified Risk Project Manager)

CPE (Certified Planning Engineer)

CQM (Certified Quality Manager)

CHRA (Certified Human Resource Analyst)

CHRM (Certified Human Resource Manager)

CWM (Certified Wealth Manager)

MFP (Master Financial Planner)

AFA (Accredited Financial Analyst)

CEC (Certified E-Commerce Consultant)

AMC (Accredited Management Consultant)

Anger Management

Dealing with Difficult People

Conflict & Resolution

Communication Strategies

Customer Service

Time Management

Supervisory Skills

Motivating Employees

Mastering Change

Effective Delegation

Project Engineering

21st Century Leadership

WHAT’S INSIDE Are you aware of the paradigm shifts in the

21st Century? Do you have what it takes to lead

your organization, division, department or even

yourself in the new millennium? Do you know

how to exploit the Net and create a positive team

environment? Do you lead or manage and know

the difference?

Don’t feel bad if you responded “no” to most or all of the above. Keeping pace with an ever changing,

complex and dynamic business world is what all

good leaders address as a major task.

This is precisely why, we continue in the pursuit of

knowledge and excellence both in the quality of

our personal and business lives. We are and will

continually strive for enhanced paradigms that

will reshape the way we live and do business. That

is why we are forever feeling the pulse of

corporations, government, global practices, and

the struggle of small businesses in the global

market.

The key to this survival kit is competency and

knowledge. In the following pages you will see

new programs that address current workplace

needs, in addition to personal needs. The

proliferation of technology, human behavior,

cultures and processes are all placing great

demands in our everyday life, and the need to

learn in a techno-management and techno-society

is having drastics effects for career and business

development.

The demand placed upon us, is not to be ignored.

In fact, requires us to have the desire and drive to

learn. None of us can afford to be lazy about

Invite us to your organization

AND SEE WHAT WE HAVE TO OFFER

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“If you are under the impression you have already perfected yourself,

you will never rise to the heights you are no doubt capable of.” ― Kazuo Ishiguro, The Remains of the Day

Management

&

Personal Development

Courses

http://www.goodreads.com/author/show/4280.Kazuo_Ishiguro

http://www.goodreads.com/work/quotes/3333111

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ANGER MANAGEMENT—UNDERSTANDING

PROGRAM HIGHLIGHTS

Many people with intellectual disabilities have difficulty

managing feelings of anger. Anger Management is a

complete training package for helping people with

intellectual or physical disabilities deal with anger in

constructive, effective ways.

The training program consists of slides, students

workbook, handouts, instructor led scripted sessions

dealing with topics such as recognising feelings of

anger, learning to relax and think calmly, and being

assertive and handling problems competently. Each

session follows a standard format, including

introductions, reviews of previous sessions, and

explanations.

The course covers important Anger Busting™ anger control principles like:

How to get control of your anger and stay in

control

Stopping the anger addiction cycle

Consequences of Anger on Relationships,

Employment and Health

Relationship of Anger to Addictive Behaviors

Understanding the Nature of Anger and

Recognizing Anger Styles

Anger Triggers

The Relationship Between Situations, Belief

Systems and Emotions

Replacing Irrational Thoughts With Rational Ones

Techniques for Cooling Off Anger Responses

Practicing Assertiveness to Express Healthy Anger

The Importance of Setting Good Boundaries

How to keep your cool, stand your ground and reach a positive

.Overview:

High self-awareness is a key element

for managing your own anger, because

the use of anger management skills

presupposes that you know when you

are angry and recognize that anger as

a cue that something is wrong.

However, anger is a learned response,

and the anger response can be

unlearned, with commitment and

effort. There is nothing wrong with

occasional, moderate

anger. It creates no

lasting harm. But

chronic, sustained

anger can be harmful

to both you and those

around you.

Many of us are

alarmed at how anger

is controlling our

lives. This workshop is

all about acquiring, in

a step-by-step format,

the skills you need to

TWO DAY COURSE WITH WORKBOOKS & VIDEO

(MIN. 6 AND MAX. 20)

$ 695/PERSON

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DEALING WITH DIFFICULT PEOPLE

Solve your organizational problems once and for

PROGRAM HIGHLIGHTS

The four steps for successfully dealing with any

difficult person

“The Window”: a close-up look at various

personality styles - and what each one reveals

about their respective strengths, weaknesses,

and characteristics.

The best comeback to a sarcastic remark

3 ways to get people to keep their word without

browbeating them.

What to do when the difficult person is your

boss

When, How and Why to go over someone’s head

How to handle procrastinators

When to call in a third party to resolve a

stalemate

How to get excuse-makers and blamers to

accept responsibility

“Hot buttons”: how to prevent people from pushing yours.

How to deal with insubordination, laziness,

and people who hate their jobs.

W h a t t o d o w h e n s o m e o n e

s t a r t s s ho u t ing t hrea t ens y o u

Is two-faced Hods a grudge

Specific ways to stay composed and effectively

deal with an emotional situation

You have to deal with difficult people most of your

life and as you climb the career ladder the people

you deal with become or seem to be more

difficult.. The key is to first understand them. This

program addresses just that - by taking a

lighthearted approach at how to deal with the

people who try to make your life miserable.

YOU WILL MEET AND LEARN HOW TO DEAL

WITH CHRONIC PROBLEM PEOPLE.

Dictators - They’ll criticize you unfairly, bully you, intimidate you and lower your self-

esteem

“No” People - They are quick to point out

why something won’t work. Worse, they are inflexible & impossible to please.

Know-it-Alls - They’re arrogant, with an opinion on every issue. When proven wrong

they get defensive.

Chronic Complainers - Is anything ever

right? They prefer complaining to avoid

solutions. The path of least resistance.

Passives - These people never offer ideas, or

never let you know where you stand.

TWO DAY COURSE WITH

WORKBOOKS AND VIDEO

(min. 8 & max. 20 students)

$395/person

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DEALING WITH CONFLICT & CONFRONTATION

PROGRAM HIGHLIGHTS

Why conflict is inevitable, and a fresh positive

way to manage it.

2 primary reasons conflicts occur

Why people become enemies and how to break

the cycles that lead to conflcit

How to “confront” people in a way that minimizes defensiveness & hostility.

When conflict is good: 5 ways conflcit can

actually benefit you.

When conflict is bad: the 5 levels of escalation

and how to stop them.

When its okay to give in - and when you should

stand your ground.

The best way to balance being firm with being

conciliatory.

Creative Resolution - 3 surefire ways to break

through impasses.

Best ways to deal with dirty tactics, such as

back-stabbing, lying and sabotage.

The 5 classic conflict-resolution strategies, and

the pros and cons of each.

What to do when someone refuses to discuss

the issue (and what not to do)

Conflict management is an essential skill in

today’s high-pressure, highly competitive

workplace. If your organization is

emphasizing teamwork and high

productivity then this program is a smart

investment.

How to keep your cool, stand your ground and reach a positive resolution

Conflicts are inevitable. Anger, grudges, hurt and blame

are not. In fact, most of your conflicts can be resolved

fairly easily. Even better, you can do it in a way that

actually benefits all concerned. This insight-packed

program will show you how.

YOU WILL LEARN A SYSTEM OF

PSYCHOLOGICALLY SOUND TECHNIQUES.

The skills you will learn are proven to work with a

variety of conflicts. You will remain calm and

competent even in the toughest situations, including

those charged by temper tantrums.......one-

upmanship......right out lying.....and more. Best of all

your new skills and outlook will help you relieve the

tensions, anxiety and fear that accompany conflict.

The result? You and your colleagues will learn how to

make conflict a healthy part of your organization. You

will develop skills on how.......

Conflict produces change - Conflict is often the

first step for getting rid of outdated procedures,

revising rules and regulations, and fostering

innovative and creativiity.

Conflict leads to Unity - Addressing rather

than suppressing conflict opens the lines of

communications. It gets people talking to each

other instead of about each other. Making people

feel part of a team instead of substitutes.

Conflict promotes compromise - People learn

how to work harmoniously....come up with creative

solutions to problems......and reach outcomes that

benefit everyone involved.

STAY FOCUSED ON SOLUTIONS AND

TIGHTEN YOUR TEAMS UNITY.



$ 695/PERSON

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INTERPERSONAL COMMUNICATION SKILLS

TRAINING TO MINIMIZE CONFLICT AND BUILD COLLABORATION IN TODAY’S TEAM-ORIENTED

ONE DAY COURSE WITH WORKBOOKS & VIDEO


$ 395/PERSON

CORPORATE SEMINAR - 1 Day $ 2595

PROGRAM HIGHLIGHTS

Solving problems and fixing mistakes

without blaming or accusing.

Creating a “feedback loop” that promotes cooperation

How to present a different opinion without

creating hard feelings (or sugarcoating the

truth).

How to listen in a way that will relax other

people

Separating facts from opinions, so you’re clear on what’s really going on.

“Clarifying questions” that help you get all the information you need.

5 ways to identify and clear up mistaken

assumptions.

“Front-loading” messages to overcome potential disagreements

Countering put-downs and unfair criticism

(even in public) in a way that preserves your

integrity.

Specific “verbal buffers” that ease confrontations, convey urgency or show you

sympathy with another’s perspective. Using small talk to come across as warm and

genuine.

How to think on your feet and react smoothly

to difficult questions

Entering and exiting a conversation

gracefully.

“Quality is never an accident;

It is always the result of high

intention, sincere effort, intelligent

direction and skillful communication; it

represents the wise choice of many

alternatives.” Willa A. Foster

Effective communications is not just about talking

and listening. It is about building team-oriented

relationships marked by cooperation, honesty,

accuracy and mutual respect.

With this audio and video program, you and your

team will gain easy-to-use techniques that will

help you be more effective and productive —

immediately and permanently.

This course will show you how to .....

Express yourself clearly the first time —

without overexplaning or repeating yourself

Be more influential in achieving team goals

Gain other peoples attention and support, and

make a good impression on everyone.

“Take the floor” comfortably in meetings

And help your people .....

Enjoy higher morale

Minimize rework or replication

Meet goals more quickly

Collaborate more fully

“Success is determined not by how you

see yourself, but by how people see you.”

Cornel L. Collins, PhD

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COMMUNICATION SKILLS FOR

PROFESSIONALS

Combine strength with sensitivity to get more of what

“No problem can stand the

assault od sustained thinking

and sustained communications”


(MIN. 6 AND MAX. 8)

$ 295/PERSON

CORPORATE SEMINAR - 1 Day

$ 195/PERSON

Overview:

This one-day workshop is designed to help you

improve your interactions with other people in

your workplace or at home. This workshop gives

participants the opportunity to improve the critical

communication skills of listening, asking questions

and being aware of nonverbal messages. This

workshop can also help participants who are strug-

gling to find that middle ground between being too

aggressive and too passive, and how to counter the

manipulative tactics of difficult people. Partici-

pants also learn more about the six elements of our

communication with others that help us reveal

appropriate information about ourselves, and get a

handle on how to better manage ourselves for a

professional image.

How You Will Benefit:

Identify common communication Problems that

may be holding you back

Develop skills in asking questions that give you

information you need

Learn what your non-verbal messages are telling

others

Develop skills in listening actively and empa

thetically to others

Learn how to firmly stand your ground and make

your feelings heard

Enhance your ability to handle difficult situa

tions without being manipulated

Be aware of the five types of relationships

Learning Objectives:

Identify common communication problems that

may be holding you back.

Develop skills in asking questions that give you

information you need

Learn what your non-verbal messages are telling

others

Develop skills in listening actively and empa-

thetically to others

Learn how to firmly stand your ground and

make your feelings heard

Enhance your ability to handle difficult situa-

tions without being manipulated

Be more aware of six critical elements of our

communication with others.

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CUSTOMER SERVICE—CRITICAL ELEMENTS

STRATEGY


At the completion of this workshop, you will:

Accept there are no normal or abnormal ways of

reacting to change, but that we must start from where

we are.

See change not as something to be feared and resisted

but as an essential element of the world to be accepted.

Understand that adapting to change is not technical

but attitudinal. Change is not an intellectual issue but

one that strikes at who you are.

Recognize that before we can embrace the way things

will be, we must go through a process of grieving, and

of letting go of the “way things use to be.”

See change as an opportunity for self-motivation and

innovation.

Identify strategies for helping change be accepted and

implemented in the workplace.

Course Outline:

Learning Objectives

The Change Process

The Change Cycle

The Three stages Of Personal Change

Who Moved My Cheese

The Pace of Change

The Pyramid Response to Change

The Four Room Apartment Strategy

Controlling Change



$695/PERSON

CHANGE—AND HOW

TO DEAL WITH IT

Change is Constant—How do you

Workshop Outline and Methodology:

Introductions,

Learning Objectives and Agenda

Current Facts About the 21st Century Customer

Consumer Diversity and Changing Expectations

Customers are both Internal and External

Leading Customer Focused Teams is About

Communication

Characteristics of a Good Communicator

The Art of Asking Questions and Listening

Elements of Our Communication with Others

Self-disclosure, Image, Self-Impression Management,

Attending, Observing, Frame of Reference

Dealing with Difficult People and Situations

Managing the Customer Expectations through Effective

Leadership Leadership - What it is and is not

Personal assessment of style, strengths and weaknesses

Adapting our leadership style to suit the situation

Overview:

The need for leading, promoting and enhancing a customer

focused culture are essential within government The need

for leading, promoting and enhancing a customer focused

culture are essential within government departments. This

workshop will help managers/ leaders create customer

satisfaction in whatever business units they work within.


Identify ways to establish the links between excellence

in customer service and business practices, and

policies.

Develop the skills and practices that are essential

elements of quality customer service.



$695/PERSON

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FOCUSED LISTENING SKILLS

PROGRAM HIGHLIGHTS

Excellence vs Perfection: the point at which

energy starts being wasted

How leaders focus on the past, present and future

simultaneously

When leaders must break rules to get the job

done

The Myth of Risk Taking: how leaders control the

downside

How to create a sense of urgency

The 3 keys to persuasion (and the first person you

need to tell your idea to)

Empowerment: what it is and how to use it to

create loyal followers

One question leaders must ask to create

accountability to their people

How to break out of 3 limiting management

patterns

12 values that shape your people’s attitudes, and how you can harness their power to draw

followers

Concrete strategies for moving into the turn.



$695/PERSON

HIGH-IMPACT

LEADERSHIP

Move beyond Manager ........to Leader

Today’s professionals need to learn and listen more and talk less. That doesn’t mean sitting back passively; it means listening hard to what’s being said

— with feeling, empathy and understanding.

People want to be heard. They want feedback that

shows you were completely tuned in when they were

talking.

PROGRAM HIGHLIGHTS

The first step: understanding the difference

between hearing and listening

4 techniques to help you listen more open-

mindedly.

The warning signs of a biased listener...and how

NOT to be one yourself.

Steps you can take to deal with distractions and

reduce interruptions

The #1 reason we don’t listen well. How you can quickly begin your concentration

when you are tired or bored.

How to decode a message to reveal the

“unspoken” meaning.. Ways to listen objectively — even when you don’t

like what someone is saying

How to get past the emotional barriers and

listening filters of others.

How to recognize “pat” replies — and go beyond

them to get the information you want.

A special quiz to assess your personal listening

skill level

How to separate the “messenger” from the “message”.

The best ways to coax revealing answers from

reluctant speakers.



$695/PERSON

What’s the difference between managers and leaders?

Managers have employees, leaders win followers

Managers bargain, leaders negotiate

Managers react to change, leaders create it

Managers suffer over failures, leaders learn from them ——-you get the picture

Managers maintain the status quo, leaders take their

organization to new heights. They do it by inspiring their

people. As a result, quality and productivity rise. Innovation is

easier. Risk-taking comes naturally. But leadership isn’t something “you pick up as you go”. It takes formal training —

the kind this program delivers. Leaders are not born they are

cultivated by the very society that their are creatures of.

Master an important skill every

professional needs to develop

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THE ART OF

DELEGATING

EFFECTIVELY

PROGRAM HIGHLIGHTS

A small marketing budget doesn’t mean you can’t meet your goals and business objectives – you just

have to be more creative in your marketing tactics.

This one-day workshop will show participants how to

get maximum exposure at minimum cost. By the end

of the day, participants will:

Recognize what is meant by the term

“marketing.”

Discover how to use low-cost publicity to get

their name known.

Know how to develop a marketing plan and a

marketing campaign.



$695/PERSON

Understanding and applying the art

of effective delegation.

MARKETING

& SALES

Increase profitability, be a leader

Curriculum Outline:

Introductions/Objectives/Agenda

Advantages and Disadvantages of Delegation

Self-Assessment

Definitions

When and How to Share the Load

Pre-Assign: Case Study

When to Delegate and When to Do It Yourself

Picking the Right Person for the Job

The Delegation Meeting

Defining Expectations

Describing the End Result and the Measures

Directing the Performer

Turning a Task into a Challenge

Communication Skills

Check for Understanding

Uncover Concerns

Potential Delegation Problems

Monitoring Delegation

Case Study


At the conclusion of this workshop, participants will

be expected to:

Clearly identify how delegation fits into your job and

how it can make you more successful.

Identify opportunities within the scope of your

authority for delegating effectively to others.

Identify the criteria for fair and responsible

delegation to all employees

Develop a technique for defining expectations

Recognize common delegation pitfalls and how to

avoid them.

Provide opportunities to test your delegation

skills.

Introduction and Course Overview

You will spend the first part of the day getting to know

participants and discussing what will take place during the

workshop. Students will also have an opportunity to

identify their personal learning objectives.

Pre-Assignment Review

To begin, participants will review their pre-assignment in

small groups.

Defining Marketing

Next, participants will explore the definition of marketing

and other key terms.

Recognizing Trends

This session will focus on how to determine whether an

idea is a trend or a fad.



$695/PERSON

17

PROBLEM SOLVING

&

DECISION MAKING

PROGRAM HIGHLIGHTS

Overview:

This two-day workshop is designed to help

you overcome many of the supervisory

problems you will encounter in your first few

weeks as a boss—whether you are a team

leader, a project manager or a unit

coordinator. Dealing with the many problems

a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.


Help clarify roles and responsibilities of

the new job

Adjust to the new role with confidence

and an assurance you can handle the

position

Develop your communication skills in

listening, asking questions and giving

feedback to employees.

Develop a technique for making sure you

give employees instructions that are clear

and understood,

Identify some techniques to deal with

employee challenges such as squabbles,

complaints and laziness

Recognize the

importance of being visible

and available to employees

Understand the

importance of developing

good relationships with

employees and peers, so

you are seen as fair and

consistent.



$695/PERSON

Think outside the box for effective

problem solving

PROFESSIONAL

SUPERVISORY

SKILLS

Move beyond staff ........to


1. Increase your awareness of problem solving steps and

problem-solving tools

2. Distinguish root cause from symptoms to identify the

right solution for the right problem

3. Improve your problem-solving and decision making

skills through identifying your own problem-solving

style

4. Improve your ability to participate in and

communicate about a collaborative problem

-solving process

5. Recognize the top ten rules of good decision

making

PROGRAM HIGHLIGHTS

Overview:

As an individual, facts and knowledge can only go so far.

Solving tough problems requires the ability to define the

true problem, analyze the possible causes, create options,

select the most feasible option, and then implement it. This

two-day workshop should help individuals enhance their

efforts to find sustainable solutions and learn new ways to

approach problem-solving to reach win-win decisions.

Pre-assignment:

Participants are asked to complete a “Personal Values” questionnaire and identify the 10 most important values in

their life. They are also asked to come to the workshop

prepared to share with the group one workplace problem

they have been experiencing.



$695/PERSON

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EFFECTIVE TIME

MANAGEMENT

PROGRAM HIGHLIGHTS

Training Format:

Instructors understand and use up-to-date training

techniques and a variety of training methods, including

lecturettes, group discussions, case studies, problem

solving exercises, and visual aids, to give all

participants the best opportunities for learning.

Participants' handbooks will note key points,

accommodate handouts, and provide space for

individual learning. These workbooks will serve as a

reference for individuals upon completion of this

course.

Workshop Objectives:

At the conclusion of this training program,

participants will be expected to:

Better organize their workspace and their

paper for peak efficiency

Understand the importance

of setting goals and

developing strategies for

achieving them.

Understand the importance

of prioritizing work in order

to meet deadlines

Take control of those things that would derail

workplace productivity

PROJECT

MANAGEMENT

For MANAGEMENT

PROGRAM HIGHLIGHTS

The 5 major benefits of having Executive

Management have basic knowledge of project

management.

10 questions to gauge your projects progress

How to write and format a plan people will buy

into.

The 4 cornerstones of a project’s goal: Time, target, budget and “so what”.

Ways to roll with client changes....and still stick to

your deadlines.

PERT/CPM and Gantt charts — what they are and

how to use them to plan and schedule projects.

Monitoring your project’s progress: 5 ways to make sure you’re on time and within budget.

How to estimate project costs, and stay on top of

your expenditures.



$ 695/PERSON



$ 395/PERSON

Articulate project management is

implementing a project on time and within

Good project managers are worth their weight in gold

to any organization. That’s because today everyone’s goal is to make things happen — and that means

executing projects.

You need specific skills to take a project and shape it,

define it, limit it — and ultimately execute it. You need

to know how to plan, budget, schedule and establish

checkpoints along the way. You need to know how to

breakdown the projects in manageable units of WBS,

WBE and WBU’s. Good project managers are developed.

How to effectively respect and utilize your

time.

19

“Do not get obsolete like an old technology, keep innovating yourself.”

― Sukant Ratnakar, Open the Windows

CERTIFICATION

COURSES

http://www.goodreads.com/author/show/5570086.Sukant_Ratnakar

http://www.goodreads.com/work/quotes/18911318

20

REGISTERED AND

APPROVED BY THESE

GOVERNING BODIES.

REGISTERED APPROVAL HIGHLIGHTS

Must have course material in accordance with

these institutions requirements.

What Project Management experience does the

instructor have. Must be extensive.

How to develop and format a class in accordance

with the published books of the appropriate

governing bodies.

An expert understanding of the Nine Knowledge

areas.

Articulate and coherent teaching process of the

lifecycles of project management.

Monitoring students’ progress: 4 ways to make

sure the instructor is on the right track.

Learn Project Management from the best and

highly experienced lecturer. Experienced in over

$900,000,000 in projects worldwide.

Lignum is the ONLY APPROVED AND AUTHORIZED

training provider for all three institutions.

Lignum’s course is recognized as an approved course for CIPM, MPM, PMP, CAPM, CPM, certifications.

Lignum is the only international recognized project

management training centre in the Bahamas, Turks and

Caicos and the Caribbean.

The American Academy of Project Management ™ is a Global Board of Standards and Accreditatoin Council for project

management industry professionals and related institutions.

Our Global Board of Standards issues Project Management

Certification to qualified professionals who meet our graduate

professional criteria and standards of:

* Specialized Graduate Education

* Industry Training & Experience

* Industry Knowledge

PMI is the world’s leading not-for-profit membership associa-

tion for the project management profession, with more than

half a million members and credential holders in 185 countries.

Our worldwide advocacy for project management is supported

by our globally-recognized standards and credentials, our ex-

tensive research program, and our professional development

opportunities.

These products and services are the basis of greater recognition

and acceptance of project management’s successful role in gov-ernments, organizations, academia and indus-

Centre for Professional Development

http://www.pmi.org/AboutUs/Pages/About-PMI.aspx

http://www.pmi.org/AboutUs/Pages/About-PMI.aspx

http://www.pmi.org/AboutUs/Pages/About-PM.aspx

http://www.pmi.org/Resources/Pages/Library-of-PMI-Global-Standards.aspx

http://www.pmi.org/CareerDevelopment/Pages/PMICredentialOverview.aspx

http://www.pmi.org/Resources/Pages/Research-Intro.aspx

http://www.pmi.org/CareerDevelopment/Pages/Default.aspx

21

CERTIFIED

INTERNATIONAL

PROJECT MANAGER

MASTER

PROJECT

MANAGER

OVERVIEW PROGRAM HIGHLIGHTS

This course covers the material in the PMBOK and

the AAPM Project Guide. The student learn the nine

knowledge areas, they will have a class project

assignment, classroom lectures, quizzes, exercises

and discussions. The following ten knowledge areas

at a basic level will be taught:

1. Integration Management

2. Scope Management

3. Time Management

4. Cost Management

5. Quality Management

6. Human Resources Management

7. Communications Management

8. Risk Management

9. Stakeholder Management

OVERVIEW

PROGRAM HIGHLIGHTS

This course covers the material in the

PMBOK and the AAPM Project Guide. At a

maters level, the student will review the

indepth processes of Project Management

ten knowledge areas, and then will proceed

to the Logical Framework of Project

Management, they will have a class project

assignment using Logical Framework,

classroom lectures, quizzes, exercises and

discussions. A prerequisite for this course

is a must have CIPM , PMP, Prince2, APM,

or CPM-C certifications.

FIVE DAY COURSE WITH WORKBOOKS & VIDEO


$1,795/PERSON



$1,295/PERSON

Nothing more exciting than a career in

Project Management. Certification is a good

start.

Climb the ladder of Project

If you desire recognized global Project Management

Certification, then the IPMC™ International Project Management Commission ™ is the place to start. The IPMC is a Global Graduate Board of Standards ™ offer-ing graduate designations and credentials to Project

Managers. To earn IPMC ™ Project Management Certi-fication, please submit a resume if you have over 3 years

of Project Management Industry experience and a rele-

vant & approved accredited college education or train-

ing. If not, take courses from our approved list of project

management training institutions: Lignum Institute.

If you desire recognized global Project Management

Certification, then the IPMC™ International Project Management Commission ™ is the place to start. The IPMC is a Global Graduate Board of Standards ™ offering graduate designations and credentials to

Project Managers. To earn IPMC ™ Project Manage-ment Certification, please submit a resume if you

have over 3 years of Project Management Industry

http://www.certifiedprojectmanager.org/aboutus.html

http://www.certifiedprojectmanager.org/approvedtraining.html

http://www.certifiedprojectmanager.org/aboutus.html

22

CERTIFIED ASSOCIATE

PROJECT MANAGER

(CaPM)

PROJECT MANAGER

CERTIFICATION

(CIPM, PMP, & CPM)

OVERVIEW PROGRAM HIGHLIGHTS

This course covers the material in the PMBOK and

the AAPM Project Guide. The student learn the TEN

knowledge areas, they will have a class project

assignment, classroom lectures, quizzes, exercises

and discussions. The following ten knowledge areas

at a basic level will be taught:

1. Integration Management

2. Scope Management

3. Time Management

4. Cost Management

5. Quality Management

6. Human Resources Management

7. Communications Management

8. Risk Management

9. Procurement Management

10. Stakeholder Management

OVERVIEW

FIVE DAY COURSE WITH WORKBOOKS & VIDEO


$1,495/PERSON



$ 1,795/PERSON

Nothing more exciting than a career in

Project Management. Certification is a good

start.

Climb the ladder of Project Management

The CAPM® credential recognizes a demonstrated under-

standing of the fundamental knowledge, processes and

terminology as defined in A Guide to the Project Manage-

ment Body of Knowledge (PMBOK® Guide) that are need-

ed for effective project management performance.

Who should apply?

Candidates for the CAPM credential contribute to projects

as subject matter experts and team members. They may

also serve as project sponsors, facilitators, liaisons or co-

ordinators.

The PMP, CIPM course prepares you for the project

management professional certification exam.

This course is available to all worldwide and is recog-

nized all over the globe.

High profile corporations and organizations prioritize

the hiring of managers with the PMP title trailing their

names and rightly so.

Who should apply?

Project managers, project leaders, project directors,

project team members, entry level managers, under-

graduate or graduate levels and those without project

management experience should take the appropriate

PMP , CIPM course.

Whether you are a procurement officer or an events

manager, these courses will enhance their stock of

knowledge on project management and gain them ac-

cess to better paying jobs. When you decide to take a

course, the PMI accredited centers will check your work

credentials - this is standard.

Course Timeframe

It takes three months to complete a PMP course and

during the three months, you will learn what is there to

learn to improve your current project management

skills. But the timeframe can be extended if you opt to

study on your own pace and at home. This can be done

with a distance study program or signing up for an

online course. The important thing here is to under-

stand the principles and applying these to situations.

http://www.pmi.org/Marketplace/Pages/ProductDetail.aspx?GMProduct=00100035801

http://www.pmi.org/Marketplace/Pages/ProductDetail.aspx?GMProduct=00100035801

23

CERTIFIED PROJECT

RISK MANAGER

(CPRM & PMI-RMP)

CERTIFIED PROJECT

ENGINEER

(CPE)

1. OVERVIEW OVERVIEW

THREE (3) DAY COURSE WITH WORKBOOKS &

VIDEO (MIN. 8 AND MAX. 20)

$1095/PERSON



$ 1,295/PERSON

Risk Management the least understood and

most avoided. This course will provide that

Be certified in one of the high demanding

jobs.

To qualify for the PMI-RMP examination, applicants must

have a bachelor’s degree or global equivalent, three to five years of professional work experience, with 3,000 hours of

experience in project risk management, along with 30 con-

tact hours of formal education in project risk management.

The first 50 candidates who register and complete the

course between June 2010 October 31, 2010 will receive 20

percent off the price of their examination, To maintain the

credential, project risk management professionals will need

to acquire 30 Professional Development Units (PDUs) per 3

-year cycle in the specialty area of project risk management.

COURSE OUTLINE:

This is an extension of the CIPM and MPM certifi-

cation programs. The pre-requisite is a CIPM or

MPM certification.

The course will take the student through a series of

risk exercises and quizzes, on to the final exam.

The student will learn how to indentify, address,

mitigate and avoid a risk.

Pressures to complete projects on accelerated schedules

and the call for innovations to stay ahead of the competi-

tion are among the reasons why qualified Project Engi-

neer professionals are needed on project management

teams. PMI and AAPM recognizes the importance and

special qualifications needed to be a project engineer

professional. The CPE credential will substantiate the

applicant’s knowledge, skills and experience in this area.

Project management practitioners interested in applying

for and taking the examination should vis-

it www.lignumtech.com for more information and to

download the application.

To qualify for the CPE examination, applicants must

have a bachelor’s degree or global equivalent, three to five years of professional work experience, with 3,000

hours of experience in project risk management, along

with 30 contact hours of formal education in project risk

management. To maintain the credential, project Engi-

neer professionals will need to acquire 30 Professional

Development Units (PDUs) per 3-year cycle in the spe-

cialty area of project engineering.

COURSE OUTLINE:

This course combines the knowledge of engineering with

the knowledge of project management. Engineers are not

Project Managers and project managers are not engi-

neers. Recognizing this fact. This course addresses the

gap as corporate America and the world requires this gap

to be addressed. Hence this course.

PMI-RM

http://www.pmi.org/risk/default.htm

24

CERTIFIED HUMAN

RESOURCE MANAGER

(CHRM)

CERTIFIED HUMAN

RESOURCE ANALYST

(CHRA)

COURSE OUTLINE:

The AAPM (American Academy of Project

Management) Certificate in Human Resources is

comprised of course for personnel employed in HR

and designed to provide participants with exposure to

business skills in the human resources area. Students

will learn how to apply the psychology of hiring, train,

retain and manage the type of employee talent that

will help their businesses succeed. In addition to a

foundation in HR practice, students also complete

courses in compensation management, training,

benefits, and labor relations. .

OVERVIEW

Understanding the business environment including planning; organizing; leading and controlling.

Reviewing the interaction of the personnel functions and the objectives of an organization.

Learning how to manage the training function in organizations with an examination of successful and unsuccessful training practices.

Designing benefit plans including understanding of insurance programs, employer-sponsored pension plans; and the integration of government and employer-sponsored retirement benefits into an individual’s retirement planning.

Engaging in labor relations through the interactions between organized labor unions and company management.

1. …and much, much more.

Five (3) DAY COURSE WITH WORKBOOKS &


$1,595/PERSON



$ 1,595/PERSON

H/R Management the INSTRUMENT OF

CHANGE. This course will provide that

confidence, to make required changes

Be certified in one of the high demanding

jobs.

COURSE OUTLINE:

The AAPM (American Academy of Project Manage-

ment) Certificate in Human Resources is com-

prised of a course for personnel employed in HR

and designed to provide participants with analysis

level to business skills in the human resources area.

Students will learn how to apply the analysis and

probability of effective hiring, train, retain and

manage policies of the organization. Are they work-

ing or do they require changes?

OVERVIEW

Human Resource Organisational Analysis is for professionals seeking to develop advanced knowledge and skills in people management and/or work as human resource experts. This course teaches you to relook at the organizational climate and will present a contemporary and international perspective on key developments in the manage-ment of human resources and the analysis of or-ganisations for the 21st century.

KEY BENEFITS

Close links with major national and international based companies providing students with unri-valled research studies in both the public and pri-vate sector. Taught by one of the top instructors of I.T./HR/ and Leadership scholars in North America & Eu-rope with a strong commitment to excellence in both teaching and research. A strong evidence-based approach to teaching drawing on the very latest research in HRM and OB and emphasizing both theo-

25

Lignum Institute

SouthWest Mall, Blue Hill and Carmichael Rd.

P.O. SP-62135

Nassau, Bahamas

Tel (242) 393-2164

Fax (242) 327-8562

www.lignuminstitute.com

training and education - lignum...

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