TrakCare LABBreakthroughs in patient outcomes, lab performance and clinician communications

The demands placed on medical laboratoriesare growing larger every day. Clinicians aredemanding more tailored reporting of results,and integration of results into electronic med-ical record (EMR) systems. Public health agen-cies are demanding information for bio-surveil-lance and a proactive approach to disease pre-vention. The mountain of complex data thatlabs now manage is stretching most laboratoryinformation management (LIMS) systems totheir limits.TrakCare LAB, from InterSystems Corporation,is an advanced and proven LIMS that enablesyou to meet all of these new demands. Withsophisticated functionality for all of the special-ized departments within a lab (includingHematology, Biochemistry, Blood Transfusion,Endocrinology, Microbiology, Cytology,Immunology, Histopathology, Serology,Virology, and Toxicology), TrakCare LABdelivers the benefits you would expect from abest-in-class LIMS: accurate results reporting,improved laboratory efficiency, better businessmanagement, and greater customer satisfaction.InterSystems is there for you,no matter where you areTrakCare LAB has been deployed in diverselanguages and medical cultures in 14 countriesand in more than 400 installations, with proj-ects ranging in size from a single lab to thelaboratory network of an entire nation.

More power for your lab, greater benefitsfor clinicians and patients

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InterSystems advanced software technology in TrakCare LAB� InterSystems Caché® is the high-performance database that provides the founda-tion for the majority of clinical applications used by the world’s leading hospitals,labs, and government healthcare organizations.� InterSystems DeepSee™ is software that makes it possible to embed real-timebusiness intelligence capabilities in transactional applications for betteroperational decisions.� InterSystems Ensemble® is a seamless platform for integration used to createconnected healthcare systems that help improve care delivery and reduce costs.

TrakCare LAB comes with thefull support of InterSystems,with its headquarters inCambridge, Massachusetts,and offices in 24 countries.For more than 30 yearsInterSystems has been aworldwide leader in health-care information technology,and in providing unparalleledcustomer support.Unmatched strength fromInterSystems’ technologyTrakCare LAB incorporates InterSystems Cachédatabase, InterSystems DeepSee real-time busi-ness intelligence software, and InterSystemsEnsemble integration technology, giving itunparalleled strength in data management,reporting, and integration with other systems.Designed in collaboration with medical andlaboratory professionals, it includes featuresthat will enable you to support the changingrequirements of your customers, the additionof new devices, and the growth of your lab wellinto the future. Compared with competing labautomation solutions, TrakCare LAB is:

� Faster, more accurate, and more productive� More flexible and adaptable to the wayyou work� Easier to integrate with other information

“Two main benefits of our switchto TrakCare LAB stand out. Firstis the higher level of accuracy andpatient safety we’ve achieved, andsecond is the high performancethat’s enabled us to expand ourrange of tests and deliver resultseven faster than before.”Beatriz Fernández Forner, Technical Director,Echevarne Labs, Spain

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TrakCare LAB’s thoughtful design and powerfultechnology enables your lab to save time andcomplete more work each day. And it providesthe scalability and performance required forcost-effective growth of your lab as you addmore instruments, more users, and more lablocations.TrakCare LAB’s high-performance capabilitiesenable you to continuously improve workprocesses, and make TrakCare LAB the bestchoice for a new LIMS. Its performance benefitsinclude:� Improved real-time decision making� Faster, more flexible reporting andEMR integration� More efficient lab management� Ability to keep years of data online forhistorical reports, analysis, and auditing� Improved bench productivity� Fewer errors� Better bottom-line results

Improved decision making withreal-time business intelligencecapabilitiesTrakCare LAB’s built-in business intelligencecapabilities provide access to managementinformation through reports, graphs, andinteractive dashboards based on up-to-datedata and your key performance indicators. Forexample, a dashboard showing where lab uti-lization is high or low will enable you to moreeffectively manage workloads throughout theday, and prevent workflow interruptions.TrakCare LAB also can notify specified recipi-ents when test results or quality control, infec-tion control, or other critical data falls outsideof accepted ranges, improving your organiza-tion’s responsiveness to such events. And itcan aggregate this data to support the bio-surveillance efforts of public health agenciesor other organizations.

TrakCare LAB makes yourlab faster, more accurate,more productive

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Better customer service with person-alized reports and EMR integrationTrakCare LAB enables you to easily configurereports and customize the way you present datato clinicians. And through its InterSystemsEnsemble technology, TrakCare LAB providesan easier, faster way to integrate results direct-ly with clinician Electronic Patient Records(EPR) or regional electronic health records. Inaddition to quick delivery of results and fewerchances for error, integration with clinician sys-tems gives you a clear competitive advantageover labs without this capability.More efficient lab management withresults and operational reportingWith a significant number of report templates,for results reporting as well as for operationalmanagement of the lab, TrakCare LAB satisfiesthe requirements of even the most demandingclinicians and laboratories. Templates areuser-customizable to suit your laboratory’sreport types and formats. In addition,TrakCare’s underlying Caché database is fullyODBC-compliant, allowing you to use third-party reporting tools to create custom reportson an ad-hoc basis.Because TrakCare LAB’s database stores dataso efficiently, users of TrakCare LAB can keepyears of data online for predictive analysis, thevisualization of historical trends, and auditing.

Improved benchproductivitywith a rulesengine and taskautomationTrakCare LAB is acomprehensive,rules-driven processautomation solution.It greatly reduces menial, repetitive tasks,allowing lab workers to focus their attention onwork that has the most value to the business.The system enables creation of rules that drivespecific lab processes, ensuring consistentperformance and reducing errors. Rules caninclude automated communication with refer-ring clinicians for faster service and proactiveattention to problems, as well as automaticactions and alerts within the lab based onpredetermined events.

Fewer errors through powerfulquality control featuresTrakCare LAB incorporates a fully unifiedquality control module for manual assays andinterfaced instruments, including Levy-Jenningsand Youden Plot graphing capabilities, as wellas inter- and intra-laboratory analyzer qualitycontrol comparisons. The system reduceserrors in the pre- and post-test phases throughbar-code identification of samples. Plus,TrakCare LAB’s analyzer interfaces provideautomatic entry of samples into the devicesand delivery of results, eliminating manualdata entry and its potential for errors.Better bottom-line results withcomplete financial controlTrakCare LAB helps you realize better resultson the bottom line, as well as on the test bench.Its financial management capabilities include:

� Built-in billing functionality for fast invoic-ing, plus third-party payment processingand flexible financial reporting� Complete and accurate billing, as TrakCareLAB uses a patient-centric data model thatkeeps all patient information – clinical,administrative, and financial – ready andavailable in one location� Financial, workload, and outcomes com-parisons so your management team canbetter understand the state of the businessat any time

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TrakCare LAB is moreflexible and adaptable tothe way you workTrakCare LAB meets all of the operationalneeds of the modern medical laboratory. Figure1 illustrates the extensive range of TrakCareLAB modules and functions.

Figure 1. TrakCare LAB architecture, modules,and functions.

InterSystems understands that for any LIMS tobe adopted and used successfully, it has toadapt to local languages, workflows, and userpreferences. TrakCare LAB addresses theseissues through configuration, connectivity,and localization.ConfigurationTrakCare LAB adapts quickly to your specificwork culture and workflows through configura-tion settings instead of programming. It comeswith a series of powerful tools that allow you toconfigure the system around your workflows,and to manage access to modules and data.For example, a robust rules engine controlsworkflow to ensure the consistency and effi-ciency of the activities undertaken. TrakCareLAB is pre-configured with the workflows com-mon to most laboratories. With InterSystems’experience in multiple markets around theworld – from the smallest to the largest labs –we can configure workflows to match yourspecific needs.

ConnectivityTrakCare LAB conforms to your work environ-ment through built-in integration with hun-dreds of laboratory instruments, and automaticresults processing. The system interfaces withand monitors instruments centrally, eliminatingthe need to connect a computer to eachinstrument.In addition, with its embedded InterSystemsEnsemble rapid integration technology,TrakCare LAB can automate the flow of workand data into and from third-party healthcareinformation systems, eliminating the time-consuming task of creating point-to-pointinterfaces for each one.LocalizationTrakCare LAB’s extensive localization capabili-ties enable users to interact with the systemin their native language, and in a way that isconsistent with the local medical culture.These capabilities include:

� The ability to display multiple languageson the same screen and support multiplecurrencies� Language preferences for different users� The ability to customize screen layouts tosupport local language, customs, andpractice requirements� Unicode and the use of right-to-leftlanguages

TrakCare LAB is easierto integrate with otherinformation systemsTrakCare LAB is an independent module of theTrakCare healthcare information system (HIS).For users of other HIS products, TrakCare LAB’sembedded Ensemble integration platformensures interoperability. TrakCare LAB usesEnsemble’s comprehensive HL7 messagingcapability, and other industry standards,for bidirectional information sharing withinyour HIS.Labs that are part of a larger healthcare organi-zation already using TrakCare will find thatTrakCare LAB shares its underlying technology,reducing the time and cost of integration.

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Benefits include:� Simplified sharing of information� Faster implementation� Lower costs� Easier maintenanceTrakCare users can generate laboratory ordersfrom within the TrakCare EPR, and these ordersappear in the LAB module for processing.Likewise, key data entered in TrakCare LAB isimmediately available throughout the TrakCaresystem. Verified results from lab tests, forexample, appear immediately in the TrakCareEPR for use by clinicians. TrakCare LAB alsouses TrakCare’s master patient index technologyto ensure accurate and consistent patient identi-fication, and fewer errors.

The benefits enjoyedby TrakCare LABcustomersChoosing TrakCare LAB for your organizationwill help you save time and money in nearly allfacets of your operation. And it will help youachieve the highest levels of accuracy andpatient safety, with the fast results deliverythat clinicians need for better decision-makingand better care. The high performance ofTrakCare LAB will support your organizationwell into the future as you expand the range oftests you deliver, as bio-surveillance and real-time operational business intelligence becomecentral to how your lab operates, and as yourcustomer base grows. TrakCare LAB is deliver-ing these benefits today for our customers in awide variety of settings. For example:

� In a statewide laboratory deployment inBrazil, TrakCare LAB handles sampleprocessing and results reporting coveringthe state’s six million citizens. The central-ized use of TrakCare LAB reduces costs forsupport and training, distributes workloadamong sites for efficiency and faster turn-around, and provides a single database forpublic health and business analysis.� The South African government is deploy-ing TrakCare LAB across the country’s 258public health laboratories serving a popu-lation of 44 million.� A commercial lab with 45 locations inEurope uses TrakCare LAB to process twomillion orders and twenty million tests a year.� A local health authority in Italy switchedto TrakCare LAB and achieved the higherlaboratory productivity and rapid resultsdelivery it needed to better serve its clini-cians, and improve care for its patients.� A major, state-owned healthcare facilityin Russia uses TrakCare LAB to increasetest accuracy, speed results reporting, andimprove overall clinical throughput.

InterSystems CorporationWorld HeadquartersOne Memorial DriveCambridge, MA 02142-1356Tel: +1.617.621.0600Fax: +1.617.494.1631InterSystems.com/TrakCareLAB

InterSystems Caché and InterSystems Ensemble are registered trademarks of InterSystems Corporation.InterSystems TrakCare and InterSystems DeepSee are trademarks of InterSystems Corporation.Other product names are trademarks of their respective vendors. Copyright © 2010 InterSystems Corporation. All rights reserved 5-10

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