transforming your firm into a content marketing powerhouse - smps build business 2013
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Josh Miles and Holly Bolton present the keys for transforming your AEC or professional services firm into a content marketing powerhouse.TRANSCRIPT
SMPS Build Business 2013
Transforming Your Firm Into aContent Marketing POWERHOUSE Josh Miles // Holly Bolton
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSEFriday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Today’s outline:What is Content Marketing?
Why should your firm be doing it?
How can you create great content?
Who are the firms doing it well today?
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Let’s take a poll:Let’s take a look at how you’re already doing content marketing at your firms today!
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Josh Miles- Principal and founder of Miles Design, branding firm specializing in brand and website design for professional services
- Frequent speaker on marketing, branding, and social media
- Author of Bold Brand: The new rules for differentiating, branding, and marketing your professional services firm
MilesDesign.com // BoldBrand.com
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
It’s a conversation!- Ask questions!
- Keep it interactive!
- Tweet along!
@joshmiles @hollybolton
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Holly BoltonFSMPS, CPSM
- Director of marketing and marketing communications consultant at CE Solutions, a structural engineering firm
- 2011-2013 Chapter Delegate for the SMPS Board of Directors
- Co-author of 2011 SMPS Foundation White Paper, “The Client’s Use of Social Media and Social Networking”
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSEFriday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Bold Brand: The new rules for differentiating, branding and marketing your professional services firm.
boldbrand.com
20% OFF: “SMPS2013”
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Get the notes & handouts!Get all of today’s goodies!
milesdesign.com/content Or just hand us your business card!
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Content marketing?
First let’s define some terms:
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience—with the objective of driving profitable customer action.
Communicating… without selling.”
“
Friday, July 26, 13
5SponSored by
B2B Content Marketing Usage (by Tactic)
0
20
40
60
80
100So
cial M
edia
– Oth
er th
an Bl
ogs
Artic
les on
Your
Web
site
eNew
slette
rs
Blog
sCa
se St
udies
Video
sAr
ticles
on O
ther
Web
sites
In-p
erso
n Eve
nts
Whi
te Pa
pers
Web
inar
s/Web
casts
Rese
arch
Repo
rts
Micr
osite
s
Info
grap
hics
Bran
ded C
onte
nt To
ols
Mobi
le Co
nten
teB
ooks
Prin
t Mag
azin
es
Book
s
Virtu
al Co
nfer
ence
s
Podc
asts
Mobi
le Ap
ps
Digit
al Ma
gazin
es
Prin
t New
slette
rs
Annu
al Re
ports
Licen
sed/
Synd
icate
d Con
tent
Gam
es/G
amific
ation
87%83%
77%78%
70%70%69%
61%59%
44%40%38%38%
33% 32%31%29%28%27%26%
26%25%24%20%1
1%
71%
2013 B2B Content Marketing Benchmarks–North America: CMI/MarketingProfs
Friday, July 26, 13
5S
po
nS
or
ed
by
B2B Content Marketing Usage
(by Tactic)
0 20 40 60 80
100
Social Media – Other than Blogs
Articles on Your Website
eNewsletters
BlogsCase Studies
VideosArticles on Other Websites
In-person Events
White PapersWebinars/Webcasts
Research Reports
Microsites
Infographics
Branded Content Tools
Mobile ContenteBooks
Print Magazines
Books
Virtual Conferences
Podcasts
Mobile Apps
Digital Magazines
Print Newsletters
Annual Reports
Licensed/Syndicated Content
Games/Gamification
87%83 %
77%
78%
70 %70 %69 %61 %59 %44 %40 %38 %38 %33 %32 %31 %29 %28 %27 % 26 %26 %25 %24 %20% 11 %
71%
2013 B2B Content Marketing Benchm
arks–North Am
erica: CMI/M
arketingProfs
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Poll results:
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Why should your firm be doing content marketing today?
Friday, July 26, 13
SoMe on the water
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
How can you transform your firm into a content marketing powerhouse?
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
First, you have to think like a publisher.
Every product has a byproduct. What’s yours?
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Kennedy VanderLaans / AJ Huisman
- Take an inventory of what you have
- Discover how much you already produce
- What’s the big idea?
- Get beyond the brochure
- Ask your clients!
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Who is your audience?
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Persona worksheet:My Role/Story: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
I’m looking for: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
My Questions: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
_________________________________________name
Oliver the Owner
CEO of a growing tech firm, needing to design a new corporate HQ.
The best team - high design, workplace environments—all to attract & retain top talent.
How to optimize collaboration?What are the latest trends?What does research show?What to expect throughout the project process?
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
How will you creategreat content?
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
ContentCalendar:- Goals, Topics, and Properties- Authors & Dates- Distribution
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Barton Malow
@joshmiles @hollyboltonContent Marketing POWERHOUSE
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
FACEBOOK LINKEDIN BLOG APPS TWITTER
Define your hub.
Friday, July 26, 13
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Hub worksheetLocation: _______________________________________________________Personas : _______________________________________________________ _______________________________________________________ _______________________________________________________Content: _______________________________________________________ _______________________________________________________ _______________________________________________________Goals / CTAs: _______________________________________________________ _______________________________________________________ _______________________________________________________
Hub NameCOMPANY BLOG
MilesDesign.com/blogArchie the architectOliver the Owner
Thought leadershipDownloadable PDFsProcess - behind the scenes
Marketing Needs AssessmentContact for new project
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
What we did:- Encourage tweeting during the presentation- Bonus report recapping the presentation- Content for future articles on content marketing- Future blogs on the MD & CE Solutions web sites- Prescheduled tweets about the topic before BB- Social media shares about the presentation
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
SMPS Build Business 2013
Whatever you do, do it well.
Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.”
- Walt Disney
“
Friday, July 26, 13
@joshmiles @hollybolton #SMPS2013Content Marketing POWERHOUSE
Thank you!The new rules for differentiating, branding and marketing your professional services firm.
boldbrand.com
20% OFF: “SMPS2013”
Friday, July 26, 13
Q&A?Get the slides and more:milesdesign.com/content Or just hand us your business card!
@joshmiles @hollybolton #SMPS2013
Friday, July 26, 13