transition to practice: a journey to authenticity · transition to practice: a journey to...
TRANSCRIPT
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Transition to Practice: A Journey to Authenticity
David C. Leach, M.D.
Executive Director, ACGME
February 22, 2007
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Objectives
To enjoy some poems
To examine the formation of health professionals as
a journey
To imagine institutional culture as it ought to be
To imagine how we might redesign relationships in
ways that may be helpful
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Before we begin….
A moment of gratitude
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The Way It Is
There’s a thread you follow. It goes amongthings that change. But it doesn’t change.People wonder about what you are pursuing.You have to explain about the thread.But it is hard for others to see.While you hold it you can’t get lost.Tragedies happen; people get hurtor die; and you suffer and get old.Nothing you do can stop time’s unfolding.You don’t ever let go of the thread.
--William Stafford
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The Task…
Substance is enduring; form is ephemeral. Preserve substance; modify form; know the difference.
Dee Hock
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The Tasks…
How can we be both faithful and effective trustees of the values our professions offer society?
…and how can we prepare the next generation of doctors and nurses to be faithful and effective?
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The Context of the Work of Healthcare
Relentless economic/time pressures
A focus on safety, quality, transparency….
More regulation, duty hours, etc.
New knowledge and technology
Fragmentation of care, alternative medicine, consumerism
Demographics – population, generational gaps…
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Three Naming Problems (Batalden)
The doctor-patient relationship
• From one-one to many-to-one
The science of disease biology vs. the science of clinical practice
• From naming diseases to relieving burdens
The Cost/Value equation
• Until we get it right others will continue to offer us things like DRGs, HMOs, P4P, etc.
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The (Internal) Context of the Work of Healthcare
Truth telling (or lack thereof)
• The 38/54% problem
Promises and forgiveness
Seeking goodness …for whom???
Imposed external controls
Discontent
A need for authenticity
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The National Context of Health Professional Formation
Students or employees?
National or corporate standards?
Impending workforce shortages
Outmoded educational models
Expedient vs. improving patient care?
Individual formation: role of context
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The Institutional Context for Healthcare Work
Frenzy
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There is a pervasive form of modern violence to which the idealist … most easily succumbs: activism and overwork. The rush and pressure of modern life are a form, perhaps the most common form of its innate violence.
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To allow oneself to be carried away by a multitude of conflicting concerns, to surrender to too many demands, to commit oneself to too many projects, to want to help everyone in everything is to succumb to violence.
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The frenzy of the activist neutralizes his (or her) work … It destroys the fruitfulness of his (or her) work, because it kills the root of inner wisdom which makes the work fruitful.
Thomas Merton
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From frenzy to wisdom…
…as individuals and as professions
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A Journey to Authenticity…
…it begins as an inner journey
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Another Poem
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The Journey
One day you finally knewwhat you had to do, and began,though the voices around you kept shouting their bad advice-though the whole housebegan to tumbleand you felt the old tug at your ankles.“Mend my life!”each voice cried.but you didn’t stop.You knew what you had to do.
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The Journey (cont.)
…little by little,As you left their voices behind,The stars began to burnThrough sheets of clouds,And there was a new voiceWhich you slowly Recognized as your own,That kept you companyAs you strode deeper and deeperInto the world,Determined to doThe only thing you could do-Determined to saveThe only life you could save.
Mary Oliver
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“Journey to Authenticity?”
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Authentic
…conforming to fact or reality; trustworthy; not imaginary; not an imitation; genuine; bona fide
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The Journey to Authenticity…
As a person
As a professional
As a profession
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“We exhaust ourselves supporting our illusions.”
Thomas Merton
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The Journey to Authenticity
Sorting out False Self from True Self
Hearing your own wisdom….
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Journey to AuthenticityThe Whole Nurse/Doctor Shows Up
Incomplete Self vs. True Self
Inviting the whole person to show up
The inner teacher
Life on the Mobius strip
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The Journey to AuthenticityValues – From the Inside Out
Individual Values
• Unconditional imperative – Karl Jaspers
• A command of my authentic self to my mere empirical self; defines who I am; timeless
Professional Values
• Shared assumptions
• Foundation for action
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Working with Nature:Three Faculties and Their Objects
Intellect – seeks Truth
Will – seeks Goodness
Imagination – seeks Beauty
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Human Faculties and the Work of Medicine
Intellect
Discerns the truth
Will
Makes good clinical judgments
Imagination
Does so with harmony, creativity and beauty
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Primary Values with which to Arm Oneself
IntegrityDiscerning and telling the truth
AltruismPutting what is good for the patient before what is good for the professional
Practical wisdom (Prudence)Beauty in judgment
Arete: Integrating all the virtues to excellence
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The Dreyfus Model and TransitionsNovice
Advanced Beginner
Competent
Proficient
Expert
Master
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The Dreyfus Model and AutheticityLearning the rules
Learning Context
Prudence (Phronesis)
Getting things done
Improving
Integrating with style
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Arete: ExcellenceIntegrated Virtue in Action
The quality of patient care, the quality of professional formation and the quality of system performanceare inextricably linked.
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A Question: Relationships…
What types of relationships invite authenticity?
…to improve patient care?
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As We Consider the Journey…Think about Organizations:
As they were
As they are
As they might become
As they ought to be
Dee Hock
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Authentic Community: The Cohesive Forces
Purpose
Principles
People
…or scapegoating
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Purpose
Improve patient care
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Principles:
Integrity
Altruism
Practical Wisdom
Arete
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Clarify Assumptions
Using people to get work done, or…
Using work to develop people.
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People: Another Aspect of the Journey
Character
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Character is determined by community; community is determined by character.
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Another Consideration:
Authentic leaders are not made nor are they born; they are enabled or disabled by the organizations in which they work.
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How would we begin?
We must become the change we wish to see in the world….
Gandhi
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We have something else to offer the larger society…
Why it’s really important that we get this right….
especially now.
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At this time we live in a culture….:Postmodernism vs Critical Realism
Postmodernism
Reality cannot be known with certainty
Reality is a social construct
Perception is reality
Analogy – spin doctors
Critical Realism
Reality does exist
It can be known
Analogy –real nurses/doctors
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Avoiding FundamentalismThe role of humility
Those who have no absolute values cannot let the relative remain merely relative; they are always raising it to the level of the absolute.
Flannery O’Connor
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Values are enduring; rules are ephemeral; preserve values; modify rules; know the difference
Dee Hock Modified
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Community leads to clarity; clarity leads to courage
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I Will Not Die an Unlived Life
I will not die an unlived life.I will not live in fearof falling or catching fire.I choose to inhabit my days,to allow my living to open me,to make me less afraid,more accessible;to loosen my heartuntil it becomes a wing,a torch, a promise.
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I Will Not Die an Unlived Life
I choose to risk my significance,to live so that which came to me as
a seedgoes to the next as a blossom,and that which came to me as
blossom,goes on as fruit.
Dawn Markova
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To Teach is to create a Space in which obedience to truth is practiced.
Abba Felix
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To Teach/Learn/Lead is to create a Space/Community in which obedience to truth is practiced.