travel: june 2020 release notes · web viewrelease notes: hotel sap concur release notespage...

SAP Concur Release Notes

Concur TravelConcur Professional/Premium and Concur Standard

Month AudienceRelease Date: June 24, 2020

Update #2: Friday, June 26, 11:30 AM PT SAP Concur Client FINAL

** FINAL **

The enhancements and changes described in this document may or may not be included in this release. SAP Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.

The PREVIEW, DRAFT, and FINAL release notes contain information about Concur Professional/Premium and Concur Standard.

Each note contains a table that indicates if the enhancement/change applies to Professional and/or Standard.

** UPDATE **

Some features scheduled for the June 20, 2020 release did not pass our quality control guidelines, therefore, it was a limited release. Those features were successfully deployed on June 24, 2020 in both the EMEA and NA (US) data centers. The CCPS and China data centers will be updated on a future date. Refer to the release notes for the June release details.

ContentsRelease Notes............................................................................................1

Administration...................................................................................................1Approve Then Book User Permission.................................................................................1XML Profile Sync Configuration Password..........................................................................3

Flight................................................................................................................4**Ongoing** Airline Information Regarding COVID-19.......................................................4**Ongoing** Southwest Ticket Credit Expiry Date Update.................................................6New Look for Air E-Receipts...............................................................................................7Travelfusion Refundability Information............................................................................10

SAP Concur Release Notes Page i Concur TravelRelease Date: June 24, 2020 SAP Concur Client FINALUpdate #2: Friday, June 26, 11:30 AM PT

Hotel...............................................................................................................14Custom Hotel Sourcing....................................................................................................14

Miscellaneous..................................................................................................18Country Code Now Obfuscated When User Data Is Removed..........................................18**Ongoing** Deprecation of HMAC Initiates Migration to SSO Self-Service......................19**Ongoing** New URL for US Data Center us1.concursolutions.com...............................21**Ongoing** SAP Concur Legacy File Move Migration......................................................22**Ongoing** User Accounts Page Redesigned.................................................................23SAMLv2 SSO Certificate Expiration..................................................................................32Some TLSv1.2 Ciphers No Longer Supported...................................................................33Support for New Language (Thai)....................................................................................34

Travel Operations / Technical Essentials............................................................36Amadeus: Support for Amadeus Ticket Changer (ATC)....................................................36Apollo/Galileo: Migrate Legacy Web Services to Galileo Web Services............................44Travelport Branded Fares – Full Support..........................................................................47

Planned Changes......................................................................................54Administration.................................................................................................54

**Planned Changes** Retire Legacy Credit Card Feed.....................................................54**Planned Changes** Retire Legacy HR Feed Editor........................................................56**Planned Changes** Retire Legacy Travel Assistant Feed..............................................58

Miscellaneous..................................................................................................59**Planned Changes** Travel Profile API LastModifiedDate Parameter..............................59

Client Notifications...................................................................................61Browser Certifications and Supported Configurations........................................61

Monthly Browser Certifications and Supported Configurations........................................61Subprocessors.................................................................................................61

SAP Concur Non-Affiliated Subprocessors........................................................................61

Additional Release Notes and Other Technical Documentation....................62Online Help – Admins........................................................................................62SAP Concur Support Portal – Selected Users......................................................62

SAP Concur Release Notes Page ii Concur TravelRelease Date: June 24, 2020 SAP Concur Client FINALUpdate #2: Friday, June 26, 11:30 AM PT

Legal DisclaimerThe information in this presentation is confidential and proprietary to SAP SE or an SAP affiliate company and may not be disclosed without the permission of SAP SE or the respective SAP affiliate company. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP SE or its affiliated companies. SAP SE and its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP SE or an SAP affiliate company’s strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP SE and its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP SE and its affiliated companies assume no responsibility for errors or omissions in this document, except if such damages were caused by SAP SE or an SAP affiliate company’s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

SAP Concur Release Notes Page iii Concur TravelRelease Date: June 24, 2020 SAP Concur Client FINALUpdate #2: Friday, June 26, 11:30 AM PT

Release Notes: Hotel

Release Notes

Administration

Approve Then Book User PermissionProf Stan Edition

On: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature)

X X Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline)Other: Refer to the release note belowDoes not apply to this edition

Source / Solution SuggestionGDS

Direct ConnectSolution ID

OtherX EMEA Data Center Scan impactX North America Data Center X UI impact

China Data Center File finishing impactAll data centers Profile/Profile API/3rd Party XML Sync Impact

Affected DocumentationTSGs Travel: Approvals, Rules, and Classes/Policies TSG

Fact SheetsAdmin Guides

Other

Overview

The Profile User permission is used in Concur Travel for two purposes. First, in a setup using only Concur Travel, or Concur Travel integrated with Concur Expense, or Concur Travel integrated with Concur Request and a Book then Approve workflow, it allows customers to assign this permission to users that should not have access to the Travel Wizard to book travel (yet), but should already have access to all Travel-related fields in their user profile to fill in (for example, preferences on seats and meals, frequent traveler numbers, etc.).

Also, this permission can be used with a setup where Concur Travel is integrated with Concur Request and an Approve then Book workflow. It can be used in this context to restrict user access to the Travel Wizard to book travel prior to receiving Request approval, while still enabling travel booking from an approved request.

To make a clear distinction between these two use cases, SAP Concur solutions plans to introduce a new Approve then Book permission user that will enable travel booking from an approved request.

In the future, users with only the Profile User permission will be unable to book travel from an approved request. No other changes to this permission are planned. The Profile User will still have access to all Travel-related fields in their Concur Travel user profile as before.

SAP Concur Release Notes Page 1 Concur TravelRelease Date: June 24, 2020 SAP Concur Client FINALUpdate #2: Friday, June 26, 11:30 AM PT


SAP Concur solutions plans to assign the new Approve then Book permission to all existing users with Request User and Profile User permissions but without the Travel Wizard User permission so that the planned code changes will have no impact on existing customers in a scenario with integrated Travel and Request and an Approve then Book workflow. Any user assigned to an Approve then Book workflow that has the Travel Wizard User permission assigned is not affected by this change, as this permission allows one to book travel from an approved request; the additional Approve then Book permission user is not required.

USER/CUSTOMER BENEFIT

This change provides a clearer separation between users who are not able to book travel under any circumstance (the Profile User permission) from users who are only allowed to book travel from an approved request (the Approve then Book permission).

What the User Sees

No visible changes will display in the web application. Admin users with respective permissions will see the new Approve then Book permission on the User Permissions admin page.

Configuration for Professional Travel

SAP Concur solutions plans to bulk update all existing users in a setup with Concur Travel integrated with Concur Request and an Approve then Book workflow that have the Request User and Profile User permissions but not the Travel Wizard User permission, so that existing customers will not be affected by this change.

To assign the new Approve then Book permission

1. Go to Company > Company Admin > User Permissions.

2. Under Modify Permissions by, choose the applicable option (Users, Groups, Rule Classes).

3. Find the Approve then Book permission from the Available Permissions list.

4. Click the permission name and then click Add.

5. Click Save.

Configuration for Standard Travel

There are no configuration steps. Concur Standard Edition users will have the Travel Wizard User permission assigned by default, so they are not affected. The Profile User and the new Approve then Book permissions will also not be available for Concur Standard.



XML Profile Sync Configuration PasswordProf Stan Edition

X X On: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature)Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline)Other: Refer to the release note belowDoes not apply to this edition


Direct Connect

Solution IDOther

EMEA Data Center Scan impactNorth America Data Center UI impactChina Data Center File finishing impact

X All data centers X Profile/Profile API/3rd Party XML Sync ImpactAffected Documentation

TSGs Travel: XML Based Profile SynchronizationFact Sheets

Admin GuidesOther

Overview

SAP Concur solutions has changed the behavior of the Password field, located in the XML Sync Authorization page. XML Sync Authorization is used by TMCs with the Profile Sync Administrator permission to configure XML synchronization for their individual customer sites.

Previously, when viewing this page, the existing password would be displayed to the user as asterisks “****”. With this update, the password does not display. When a new password is entered, it overwrites the external profile management system password to access Concur Travel with the new password.

NOTE:For first-time configurations, a password is still required and is displayed as asterisks.




This change is part of a security upgrade to Concur Travel.

Configuration for Professional and Standard Travel

This feature is enabled by default. There are no configuration steps.

Flight

**Ongoing** Airline Information Regarding COVID-19 Information First Published Information Last Modified Feature Target Release Date

June 2020 — July, 2020Any changes since the previous monthly release are highlighted in yellow in this release note.

Prof Stan EditionOn: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature)Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline)

X X Other: Refer to the release note belowDoes not apply to this edition

Source / Solution SuggestionGDSDirect ConnectSolution IDOther

EMEA Data Center Scan impactNorth America Data Center UI impactChina Data Center File finishing impact

X All data centers Profile/Profile API/3rd Party XML Sync ImpactAffected Documentation

TSGsFact Sheets

Admin GuidesOther

Overview

Information regarding COVID-19-related reassurances provided by certain airlines are now displayed in Concur Travel. The information will be available in the More Details section of the Benefits/ Services link for each itinerary option.



Example 1:

Example 2:



Example 3:

**Ongoing** Southwest Ticket Credit Expiry Date UpdateInformation First Published Information Last Modified Feature Target Release Date

June 2020 - September 2020Any changes since the previous monthly release are highlighted in yellow in this release note.

Prof Stan Edition



Direct Connect

Southwest

Solution IDOther

X EMEA Data Center Scan impactX North America Data Center UI impact


Affected DocumentationTSGs


Other



Overview

Because of the COVID-19 pandemic, Southwest Airlines has extended the validity of unused ticket credits multiple times. SAP follows these changes and ensures that travelers do not lose their ticket credits. Due to system limitations, these updates in Concur Travel will happen in multiple iterations and, in certain cases, the expiry date in Concur Travel may not reflect to what was communicated by Southwest Airlines. The effected ticket credits, however, will not expire and will be available to use until the extended expiry date.

The latest expiry date update occurred on June 5, 2020; all entries created before this date have the expiry date set to September 7, 2022. Manual unused ticket credit entries created after June 5, 2020 will not be updated before September 2020. Please make sure that the expiry date of any new entries is in accordance with the latest official communication of Southwest Airlines.

The next unused ticket credit update is scheduled for September 2020. Airline policy updates may cause this date to change.

For more information, refer to https://www.southwest.com/Coronavirus/.



New Look for Air E-ReceiptsProf Stan Edition




OtherX EMEA Data Center Scan impactX North America Data Center UI impact


Affected DocumentationTSGs E-Receipts Travel Service Guide (new TSG in progress)


Other


https://www.southwest.com/Coronavirus/


Overview

As part of our ongoing commitment to e-receipts and the effortless expense report, air e-receipts generated by SAP Concur solutions, based on ticket and coupon data from GDS and some TripLink transactions, has a new look.

The new e-receipt format is being released in stages throughout June/July 2020.

For more information, refer to the E-Receipts Travel Service Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.


This change brings air e-receipts up to SAP Concur’s standard e-receipt format, providing users with a more consistent experience in SAP Concur products. This change also eliminates a performance issue for end users who would sometimes experience a delay in new air e-receipts delivery.

What the User Sees

Currently, air e-receipts appear in this format:



The new air e-receipt will appear in this format:

The following changes will be in effect: Manually created air itineraries will no longer generate air receipts. Airline logos will be displayed only once. The following fields will no longer be available on the e-receipt:

Issued By Days in advance


This change will be applied automatically. No configuration is needed.



Travelfusion Refundability InformationProf Stan Edition



Direct Connect

Travelfusion

Solution IDOther

X EMEA Data Center Scan impactX North America Data Center X UI impact


Affected DocumentationTSGs Travelfusion / New Distribution Capability (NDC) TSG


Other

Overview

When Travelfusion Direct Connect was made available to SAP Concur solutions customers, the flights offered through this channel were mostly non-refundable. When booking any Travelfusion flight in Concur Travel, users were informed during the booking flow that their booking was non-refundable. More traditional airlines have been offered through Travelfusion and, with the evolution of the airline industry and the introduction of the NDC standard, more refundable fares have become available for booking through Travelfusion. The message shown to customers that any booked flight was non-refundable is no longer accurate.

The information on whether a fare is refundable is available in the fare rules and restrictions link. As this information was not available in a structured way for all available flights, Concur Travel did not have a consistent way of messaging whether or not the flight was refundable.

To provide a more accurate messaging to users, in this release SAP Concur solutions will inform users that they can obtain more detailed information on refundability by reviewing fare rules and restrictions.

For more information, refer to the Travelfusion / New Distribution Capability (NDC) Travel Service Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.


This change will provide users with accurate information about the refundability of a flight when booking in Travelfusion.



What the User Sees

Previously, when users clicked the Shop by Fares > View Fares button for any Travelfusion flight, a Fare Details link and the message Ticket is Non-Refundable was displayed. With these changes, this information has been removed.

Shop by Fares, Legacy View:



Shop by Fares, New View:

Previously, when users proceeded to check out any Travelfusion flight, a text box with the information that the flight was non-refundable was shown. With these changes, users will now be asked to review the fare rules and restrictions link for information about the refundability of their selected flight.



Fare Rules and Restrictions Messaging, Legacy View:

Fare Rules and Restrictions Messaging, New View:





Hotel

Custom Hotel SourcingProf Stan Edition

X On: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature) Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline) Other: Refer to the release note below Does not apply to this edition

Source / Solution Suggestion GDS

Direct Connect Solution ID

Other X EMEA Data Center Scan impact X North America Data Center UI impact

China Data Center File finishing impact All data centers Profile/Profile API/3rd Party XML Sync Impact

Affected Documentation TSGs Travel: Custom Hotel Sourcing TSG

Fact Sheets Admin Guides

Other

Overview

With this update, Vendor Partners are now considered a single Custom Hotel Sourcing provider that can manage all hotel content in the Concur Travel online booking tool for a given Concur Travel configuration.


Customers will have access to curated content with hotel rate discounts from many sources, including vendors, third party aggregators, and GDSs.

Travelers will be able to shop and book hotel inventory and access supplemental services, such as virtual payments.

Some Custom Hotel Sourcing providers may be able to aggregate multiple content sources in ways not yet possible in Concur Travel, where aggregation is limited to one GDS and one Direct Connect per company and/or country.

Some Custom Hotel Sourcing providers, by managing all hotel content, are better able to provide value-added services like reporting, rate discounting, and payment method program integration.

What the Provider Can Access

The Custom Hotel Sourcing provider is able to manage all hotel content in an enhanced experience that includes:

Customized sort.



Curated hotel information and rate details. Control of hotel rates. Control of hotel descriptions and rate descriptions. Management of end user payments including virtual payments. Optimizing Secondary Rate Details call.

NOTE:The Secondary Rate Details call is used to retrieve Cancellation Penalties information. Custom Hotel Sourcing providers who are serving GDS rates, needs to have access to the Cancellation Penalties when the user views the policy details. To avoid making numerous calls to the GDS, the Cancellation Penalties and Meals Included have been made optional through the API.

For more information, see Rate Details in the SAP Concur Developer Center.


https://developer.concur.com/api-reference/direct-connects/hotel-service-2/Rate-details.html


What the User Sees

Hotel search results aggregated by the Custom Hotel Source provider from various sources is presented in a customized sort order, specified by the provider.

When the user selects a hotel property, they will see the various rates and details available for that hotel, indicating the rate source. Depending on the connector configuration, rate attribution can be disabled or displayed in different ways.



Configuration for Professional Travel Only

Not all content providers who connect to the Concur Hotel Service are eligible to be Custom Hotel Sourcing providers. Content providers wishing to establish Custom Hotel Sourcing in Concur Travel must contact SAP Concur Business Development to establish a contract agreement and authorization.

Once an agreement is in place, follow these steps for initial setup: Establish contact with the partner engagement team. Provide a new connector name to be used in Concur Travel Configuration. Provide a service endpoint URL for new Hotel Connector. Validate that the service endpoint is able to support appropriate requests and

responses.



Miscellaneous

Country Code Now Obfuscated When User Data Is RemovedProf Stan Edition




OtherEMEA Data Center Scan impactNorth America Data Center UI impactChina Data Center File finishing impact


TSGsFact Sheets

Admin GuidesOther

Overview

As of June 2, 2020, when user data is removed in accordance with a data retention policy, the country code associated with removed users is obfuscated by setting the country code to XX (Inactive).

Previously, the country code for removed users was set to US by default.

NOTE:This change does not impact records for users that were removed before June 2, 2020.


This improves reporting by consistently setting the country code data for removed users to a code designated for that purpose.


There are no configuration or activation steps; This change occurs automatically.



**Ongoing** Deprecation of HMAC Initiates Migration to SSO Self-Service

Information First Published Information Last Modified Feature Target Release Date

July 12, 2019 February 28, 2019 Phase I: July 2019Phase II: July 2020

Any changes since the previous monthly release are highlighted in yellow in this release note.







TSGsFact Sheets

Admin GuidesOther

Overview

SAP Concur solutions will soon begin the deprecation process of removing Hash-Based Message Authentication Code (HMAC) as an SSO option. The replacement service for HMAC is SAML SSO is a self-service method of setup whereby client admins have access within SAP Concur solutions to complete their SAML connections.

Clients currently using HMAC are encouraged to migrate to the SSO self-service tool as soon as it is released (targeted for Q2 2020). The new SSO self-service tool allows multiple portals (Identity Providers) to be added.

The HMAC deprecation includes two phases:

Phase I: Clients must have an Identity Provider (IdP) or a custom SAML 2.0 solution. Clients begin testing the new SSO self-service tool. (See below for more

information.) Travel Management Companies (TMCs) prepare for onboarding new SAP

Concur solutions clients using the new SSO self-service tool, which is targeted for release in Q2 2020.

Once the SSO tool is available, customers will be notified via release notes about the official deprecation date of HMAC. As of the official deprecation



date, no new clients can be onboarded using HMAC; new clients must be onboarded using the new SSO self-service tool.

Existing clients using HMAC need to be migrated using the new SSO self-service tool.

Phase II: TMCs continue migrating existing SAP Concur solutions clients from the HMAC

service to the new SSO self-service tool. Shut down the HMAC service after everyone has migrated from HMAC to the

new SSO self-service tool. Phase II is targeted to end mid-year 2020.


This change provides better security and improved support for users logging in to SAP Concur products and services.

Important – Migration for TMCs

TMCs will be largely impacted and should begin testing SAML SSO now to prepare for migration to the new SSO self-service tool.

TMCs need to set up SAML SSO instead of HMAC for their new clients. Setting up SAML SSO now allows more time for TMCs to test the SSO self-service tool and train internal staff to assist clients.

To prepare for Phase I of the HMAC deprecation: TMCs first need to support SAML 2.0. TMCs need to contract for or develop

their SAML 2.0 solution. TMCs need to have an Identity Provider (IdP). Once support for SAML 2.0 is complete, TMCs that need more information can

open a case with SAP Concur support. TMCs do not need to use the online order form to request setup.

Important – Migration for Legacy HMAC Clients

Clients should begin testing SSO immediately to prepare for migration to the new SSO self-service tool.

To prepare for Phase I of the HMAC deprecation: Clients need to have an Identity Provider (IdP) or a custom SAML 2.0 solution. Clients can configure the SSO self-service tool as soon as it is released in Q2

2020.

More Information

For more information, refer to Authentication | **Planned Changes** Single Sign-On (SSO) Self-Service Option in the Shared Planned Changes release notes. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.


https://www.concurtraining.com/customers/tech_pubs/RN_shared_planned/_client_shared_RN_all.htm


**Ongoing** New URL for US Data Center us1.concursolutions.com Information First Published Information Last Modified Feature Target Release Date

May 15, 2020 June 5, 2020 May 2020 and Q3 2020Any changes since the previous monthly release are highlighted in yellow in this release note.




Direct Connect

Solution IDOther

EMEA Data Center Scan impactX North America Data Center UI impact




Other

Overview

Beginning in May, users can connect to the US Data Center through www.concursolutions.com or through a new URL, us1.concursolutions.com. In addition, targeted for Q3, users connecting to the US Data Center through www.concursolutions.com will be redirected to us1.concursolutions.com.

NOTE:This change does not impact the Base URI (Instance URL) used in API calls to the SAP Concur solutions US Data Center.


The us1.concursolutions.com URL is consistent with the URL for other data centers. For example, users connecting to the EMEA data center are redirected to eu1.concursolutions.com.


There are no configuration or activation steps.



**Ongoing** SAP Concur Legacy File Move MigrationInformation First Published Information Last Modified Feature Target Release Date

March 6, 2020 -- Ongoing in 2020Any changes since the previous monthly release are highlighted in yellow in this release note.







TSGsFact Sheets

Admin GuidesOther

Overview

This release note is intended for the technical staff responsible for file migrations with SAP Concur solutions. For our customers and vendors participating in data exchange, SAP Concur solutions is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur solutions will begin migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and the end of 2020. After they are migrated to the more efficient process, clients will see the following improvement:

With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur solutions will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints: st.concursolutions.com




These changes provide greater security and efficiency for file transfers.


If assistance is required, please contact SAP Concur support.

For more information, refer to the Shared: File Transfer for Customers and Vendors User Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.

**Ongoing** User Accounts Page RedesignedInformation First Published Information Last Modified Feature Target Release Date

March 2020 June 3, 2020 April 30 - June 11, 2020


X Other: Refer to the release note belowDoes not apply to this edition





TSGsFact Sheets

Admin GuidesOther

NOTE:These changes do not apply to entities with Concur Travel only. Users must be licensed for Concur Travel AND Concur Expense to see these changes.

Overview

The User Accounts page in Product Settings has been redesigned. The functionality remains fundamentally the same. The redesigned UI is being implemented for clients incrementally. The new UI was implemented for some clients on April 30 and has been implemented for additional clients over time. The new UI will be implemented for all clients as of June 25.

Until June 11, the legacy user interface will be the default interface and clients have the option to switch to the new interface. Beginning on June 11, the new interface will become the default user management interface, and clients will have the option to


https://www.concurtraining.com/customers/tech_pubs/Docs/ConcurPremier/UG_Shr/Shr_UG_FileTransfer.pdf

https://www.concurtraining.com/customers/tech_pubs/Docs/ConcurPremier/UG_Shr/Shr_UG_FileTransfer.pdf


switch between the new design and the legacy design. They can also provide feedback on the new design through a short, optional survey.

NOTE:These changes do not apply to entities with Concur Travel only; therefore, these changes do not apply to the Manage Users step in Travel Settings.


This redesign refreshes the look of the of the user management interface and provides a framework for future improvements to this administrative area.

What the Administrator Sees

PRODUCT SETTINGS

In Product Settings, when an administrator clicks User Accounts, the legacy Users page appears.

A banner appears at the top of the Users page alerting the administrator that a new administration experience is available, and they can click the Click here to try it out link to switch to the redesigned interface.



The redesigned Users page appears.

USERS PAGE

On the Users page, the administrator sees the following changes: The Create/Edit User button has been renamed to Create New User.

The button for importing users from integrated accounting software has been moved, and the pages for importing users have been redesigned.



When importing users from integrated accounting software, if any users fail to import or produce errors during the import process, an Import User Results page displays a list of the users that failed or produced errors on import.

There are separate columns for first and last name. A Status column has been added.



The Include Inactive Users checkbox has been replaced with a filter that is set to Active Users by default. The filter enables the administrator to display all users, only active users, or only inactive users.

The Search field has been moved and includes text that indicates which search parameters can be used to find users.

Wildcards are no longer required when searching by partial name or email address.

The number of users in the current list (filtered list or search results list) is displayed at the bottom of the list of users.

During the trial phase, a banner appears at the top of the redesigned Users page. SAP Concur Release Notes Page 27 Concur TravelRelease Date: June 24, 2020 SAP Concur Client FINALUpdate #2: Friday, June 26, 11:30 AM PT


Within the banner, the administrator can provide feedback on the new design by clicking the here link.

When the adminstrator clicks the here link, a short survey appears.

Within the banner, the administrator can also click the switch back to the old interface link to return to the legacy design.



After clicking the switch back to the old interface link a short survey requesting information about why the administrator chose to switch back to the legacy interface appears.

CREATE NEW USER OR EDIT AN EXISTING USER

When the administrator clicks the Create New user button or double-clicks on a user in the list on the Users page to edit an existing user, they see the following changes.

In the User Information section: Required fields are now marked with a red asterisk and some fields have been

moved for better grouping and clarity. To search a custom field by text or code, the user clicks on the filter icon.



The Company Car Registration page has been redesigned and the Register a New Car window has been added.

In the User Permissions – check all that apply section, permissions are grouped for visual clarity.

NOTE:On entities with Concur Expense, when users are created through the redesigned Users page, the Can Approve Expense Reports permission is disabled (unchecked) by default. With the legacy Users page, this permission was enabled (checked) by default.

EDIT INVITE MESSAGE

On the Edit Invite message page, the administrator sees the following changes: The page has been redesigned. Some field labels have moved. The following changes have been made to the toolbar:

The tool for changing the size of the text in the message has been updated.

The icons for some tools have been updated. The tool for changing text alignment is now a drop-down menu. The window for entering a hyperlink has been updated. The source editing tool has been replaced with a tool that clears text

formatting. Character count and character limit now appear below the message text

field.

NOTE:The total character count includes hidden html tags for line breaks, paragraph breaks, and html tags that apply formatting to text such as bold, underline, highlighting, and text size. For example, if you apply an underline to a line of text, the (hidden) <u> and </u> html tags are added at the beginning and end of the line which adds seven characters to the character count.



IMPORT USERS

The Import Users window has been redesigned.

Configuration for Standard Travel

Between now and June 25, administrators can click the Click here to try it out link to try the redesigned pages. During the trial period, if the administrator wants to switch back to the legacy design, they can click the switch back to the old interface link.

Beginning on June 25, the new design will become the default interface and administrators will see the new user interface when they navigate to the Users page in Product Settings.

Administrators will still be able to click the switch back to the old interface link to switch back to the legacy design temporarily. However, if the administrator switches to the legacy interface and then navigates away from the Users page, when they return to the Users page, they will once again see the new user interface.



SAMLv2 SSO Certificate ExpirationProf Stan Edition

On: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature)Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline)






TSGsFact Sheets

Admin GuidesOther

Overview

The certificate provided by the SAP Concur SAMLv2 service, which is used to establish a Single-Sign On (SSO) connection with an IdP, will expire on June 25, 2020. Unless the certificate is renewed before the June 25, 2020 expiration date, the certificate expiration might prevent users from being able to successfully sign in to SAP Concur products.

SAP Concur solutions offer SSO to help make the user sign in process easier and more secure. SSO requires that trust be established between the Identity Provider (IdP) and the Service Provider (SP). This trust is established in part by cryptographic use of certificates provided by the service provider; in this case, SAP Concur solutions.


To ensure that the SSO certificate adheres to the latest security standards and processes, the certificate is configured to expire and be renewed periodically.


For detailed information about scenarios where an expired SSO certificate might prevent users from connecting to SAP Concur applications, and for steps to renew the certificate, refer to the SAP Concur SAMLv2 SSO Certificate Expiration Fact Sheet.


https://www.concurtraining.com/customers/tech_pubs/Docs/FactSheets/SAP%20Concur%20SAMLv2%20SSO%20Certificate%20Expiration%20Fact%20Sheet.doc


Some TLSv1.2 Ciphers No Longer Supported Prof Stan Edition







TSGsFact Sheets

Admin GuidesOther

Overview

On June 22, 2020, SAP Concur solutions removed support for connections to *.concursolutions.com and *api.concursolutions.com that use the following TLSv1.2 ciphers:

AES256-GCM-SHA384 AES128-GCM-SHA256

In response to the needs of our clients, support for these ciphers was restored on June 25.


There are no configuration or activation steps; this change occurs automatically.



Support for New Language (Thai)Prof Stan Edition


X Other: Refer to the release note belowDoes not apply to this edition





TSGsFact Sheets

Admin GuidesOther

Overview

With the May 16th release, SAP Concur added support for the following language: Thai


This change enables users to configure Thai as the default language for the UI text in SAP Concur solutions. Selecting Thai as the default language might also change some regional settings.

NOTE:For Thai to appear on the Default Language list on the System Settings page, Thai must be enabled by an SAP Concur technician.

What the User Sees

After the language is enabled by SAP Concur, when a user clicks Profile > Profile Settings > System Settings, and then clicks on the Default Language list, they see Thai (Thailand) on the list.



When the user selects Thai (Thailand) from the Default Language list, the following message appears:

NOTE:This message appears whenever a new language is selected from the Default Language list.

After the user clicks Yes, the default language is set to the selected language and some regional settings (such as mile/km) might also change.


To enable Thai (Thailand), contact SAP Concur support.



Travel Operations / Technical Essentials

Amadeus: Support for Amadeus Ticket Changer (ATC)Prof Stan Edition

On: Impacts end users who use this feature/vendor; no configuration/setup by agency/ admin; cannot be turned OFF (example: new icons or rate display, new Amtrak feature)

X X Available for use: No impact to end users unless/until configuration/setup by agency/admin (described below) (example: new rule, new Travelfusion airline)Other: Refer to the release note belowDoes not apply to this edition

Source / Solution SuggestionGDS Amadeus Only

Direct Connect

Solution ID SS-18427Other



Affected DocumentationTSGs Post Ticket Change / Amadeus Ticket Changer

Fact SheetsAdmin Guides Travel System Admin

Other

Overview

Historically, Concur Travel has offered post-ticket change capabilities for Sabre (via Sabre Automated Exchanges), Worldspan (via Rapid Reprice), and Apollo (via Worldspan cross-GDS Rapid Reprice).

SAP Concur teams are pleased to announce support for exchange capabilities for Amadeus via Amadeus Ticket Changer (ATC) for Professional edition.


Amadeus customers will be able to make changes to their ticketed reservations online, eliminating the need to call their agency.

AGENCY FULFILLMENT PARTNER BENEFIT

Amadeus agency fulfillment partners can automate exchange processing for Concur Travel customers, saving time and travel consultant resources.



What the User Sees

The user opens their trip from My Trips. To change the trip, the user locates the desired Flight and clicks Change.



In the Change Flight window, users can change either segment of their flight. Concur Travel will automatically adjust any car or hotel reservations to match the days of the flight change. The user selects the updated day and time for the flight(s) they wish to change, and then clicks Search.



Concur Travel performs a search for the requested dates/times; the user then selects their desired flight(s) from the results.



Once the flight selection(s) is complete and the user clicks Get Price, updated cost information for the trip is displayed, including original airfare, new airfare, airfare difference, exchange fee, and the total cost of the exchange. To finalize the change, the user clicks Purchase New Flights.

NOTE:At this point, the user can still maintain their original flights by clicking Cancel Flight Exchange.



An updated itinerary is displayed once the user clicks Purchase New Flights:




To configure:

1. In the company configuration (under Travel System Admin), choose “Concur Web” from the “Allow post-ticketing flight changes” dropdown:

2. In the agency configuration, (under Travel System Admin) complete the queuing configuration for “ticket change request queue” as demonstrated below:

For more information, refer to the Post Ticket Change / Amadeus Ticket Changer (ATC) Travel Service Guide. It will be available in the coming weeks. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.

Known Limitations

The following restrictions apply: Air France Abonnement fares are not yet supported; this will be made

available with a future release. The Ticket Change Attempts Travel report is not supported for Amadeus; there

is no plan to update this report at this time. The old and new Itineraries may only consist of a single carrier (multi- carrier

bookings not supported). Not available on free tickets.



Only ARC/BSP accredited airlines are available through ATC. Concur Travel does not support the exchange of unused tickets or credits on

file; this limitation is due to Concur Travel’s inability to view the original electronic ticket shell if not issued in the same PNR.

Changes may only be made on live flight segments with no support for past date travel.

PNR’s with more than four segments or coupons may not be changed online.

Items under investigation: In limited cases, the exchange process is unable to determine if the booked

ticket is refundable or non-refundable; current logic defaults to non-refundable.

The Change link is displayed on connecting flights.

FAQ

Q. What is Amadeus Ticket Changer (ATC)?

A. ATC is a ticket re-pricing solution, which automatically researches old and new fares and rules, generating new, accurate pricing in seconds. The newly calculated price reflects appropriate rules, taxes, additional collections, refunds, penalties or administrative fees.

Q. How does ATC work?

A. ATC employs a pricing engine with a comprehensive “Fares and Pricing” database, offering 13 months of historical fare and rule data. It utilizes pricing construction based on historical, current, or a combination of historical and current fare and rule data.

Q. How can I look back at a previous ticket change?

A. Ticket changes with Concur Travel and ATC will cause historical fare quotes (TTHs) to be retained, with all the elements of the ticket change criteria; including old ticket booking date, place of issue, base tax and totals of old ticket.

Q. How many times can I change a ticket?

A. Once a ticket has been changed, it cannot be changed again.

Q. Will ATC work for international fights booked in Concur Travel?

A. ATC handles all itineraries both domestic and international conditionally if the original and re-priced itineraries.

Q. Which airlines are supported by ATC?

A. In Amadeus, enter FQN ATC/CXR and all ATC carrier participants will be listed.



Q. Can policy be applied to post ticket changes?

A. Yes; post-ticket change rules allow travel managers to use a subset of the standard Concur Travel rule violation options to help enforce corporate travel policy when users change their tickets.

Q. Can exchanges be made in Concur Travel & Expense if the original reservation was made by a traditional agent (offline booking)?

A. Yes, it can be used for offline bookings if the TST was stored at ticketing. There are no limitations on this feature, except limitations imposed by Amadeus.

Apollo/Galileo: Migrate Legacy Web Services to Galileo Web Services

Information First Published Information Last Modified Feature Target Release DateJune 2019 — June 2020




Source / Solution SuggestionGDS Apollo and Galileo GDS Only

Direct Connect

Solution IDOther





Other

Overview

To retire legacy connectivity with Travelport, Concur Travel is migrating from the XML Select connectivity platform to the Galileo Web Services connectivity platform. This change benefits SAP Concur customers as follows:

Allows better scalability and stability of Concur Travel’s Apollo/Galileo services.

Enables SAP Concur teams to remove legacy code used for connectivity to Apollo/Galileo, which simplifies internal operations.



May improve performance, since a more simplified connectivity approach will be used.

May improve stability.

While this connectivity change should be seamless for end users, it does require an access-related change that will affect agency fulfillment partners (TMCs). With this change, Concur Travel will require the Host Access Profile (HAP) for the booking pseudo city code.

The HAP combines several types of identifiers into one "master" identification profile: the Pseudo City Code (PCC), Structured Data Identity, Host Sign On, Password, Host Identity, and additional identifiers for certain components. As such, the HAP identifies the customer to Galileo Web Services, provides permissions to specified services, and provides permissions and access to various GDS functions.

SAP Concur teams are working with Travelport to perform a mass update for existing customer configurations, but new customer implementations will require TMCs to obtain and configure the HAP in Concur Travel directly. The TMC Reseller Toolkit now provides updated implementation guidance for Apollo/Galileo agency partners.

By end of June 2020, all European and US Data Center Apollo and Galileo customers will be migrated to Galileo Web Services. After the June limited release, the HAP field in the Agency Configuration will become:

Visible for all Apollo/Galileo Agency Configurations, regardless of datacenter. A required field for Apollo and Galileo agency configurations in the EU and US

datacenters (agency admins will not be able to save changes to an Agency Config without specifying HAP information).

The visibility and requirement of the field indicates that SAP has completed the GWS migration, the mass update of existing configurations is complete, and that HAP management is now the Agency Partners’ responsibility.


https://www.concurtraining.com/customers/concur/reseller/reqconf



A new field exists in the Agency Configuration for the HAP information, as shown below:

FAQ

Q. What will happen if a TMC does not populate the HAP, if their Agency Configuration is one that does not successfully get populated during the mass update?

A. Today, Concur Travel will fall back to the legacy connectivity when no HAP is specified. SAP Concur representatives will reach out to affected TMCs to address missing HAPs before the legacy connectivity is retired. Ahead of that, the HAP field would be exposed in the Agency Configuration and would be a mandatory field for the purposes of saving any changes. Once the legacy connection has been retired, Apollo and Galileo will be managed similarly to Sabre and Amadeus, where the credential (HAP) will be required as part of the implementation process.



Q. How will TMCs be able to identify which of their configs do not have the HAP populated?

A. From a TMC login, the “View Travel Agencies” page shows the HAP info in the “SWS PCC” column so agencies can navigate to this page, sort by GDS, and look for missing HAPs.

Q. Will there be a way for agencies to validate their HAPs when adding them to Agency Configurations (similar to the Test Password feature for Sabre and Amadeus)?

A. This is being evaluated to see if it can be supported. Release notes will be updated once more information is available.

Travelport Branded Fares – Full SupportInformation First Published Information Last Modified Feature Target Release Date

June 2019 — June 2020Any changes since the previous monthly release are highlighted in yellow in this release note.



Source / Solution SuggestionGDS Apollo, Galileo, and Worldspan Only

Direct Connect

Solution ID SS-24852, SS-15609, SS-19783, SS-25557, SS-23737, SS-18448Other



Affected DocumentationTSGs Branded Fares Travel Service Guide


Other



! UPDATE: SAP Concur solutions has resolved the previously identified issue with storing discount codes with brand modifiers for Apollo/Galileo customers. A small pilot has been in place for one week and no new issues have been reported. TMCs and customers are again welcome to request SAP Concur solutions enable the new functionality for testing and validation.

Overview

In 2017, SAP Concur solutions announced limited support for branded fares for all Apollo, Galileo, and Worldspan customers.

SAP Concur solutions has been in development, in partnership with Travelport, to deliver true branded fares support for all Travelport customers. Specifically, this development changes the way Concur Travel stores fares in GDS PNRs; fare stores will include brand modifier(s) for branded fare airlines. This new fare store functionality was made available via pilot starting the evening of February 24.

During the pilot/preview phase, the fare store changes only occur for simple and complex airlines as described in the Airlines Supported Using Concur Travel's Legacy Custom Solutions section of the Branded Fares Travel Service Guide. As part of this feature, SAP Concur solutions also requests additional branded fares (upsell fares) for itineraries. This functionality is being piloted in conjunction with the fare store changes.

Customers interested in participating in this pilot are encouraged to notify their agency fulfillment partner and/or their SAP Concur contact.

There will be several changes over the next few releases in support of moving to a general availability state with Travelport Branded Fares. In light of the pandemic impact, SAP Concur solutions is revising some dates to ensure our agency partners have enough time to validate these changes. These dates are tentative, in the event an agency partner requires additional time due to resourcing challenges. Please see the table below for details:

Date Affected Travelport Core(s)

Description

March 2020 Release

Worldspan Pilot expands to include “complex” branded fares airlines (as defined in Branded Fares Travel Service Guide)

May 2020 Release

Apollo/Galileo Pilot expands to include brand modifiers for any fare returned from Travelport that includes them (remove “complex” airlines restriction)

May 18, 2020 Worldspan Concur will remove the “complex” airlines restriction and will enable the full branded fares functionality for all Worldspan travel configurations by default

Shortly after the June 2020 release

Apollo/Galileo Concur will enable the full branded fares functionality for all Apollo/Galileo travel configurations by default



For more information, refer to the Branded Fares Travel Service Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.

What the User Sees

When the upsell functionality is active, users will see a slight change in behavior.

NOTE: In the following example, when the Exclude Unbundled Economy Fares (FXD) feature is enabled, the Basic Economy brand is not shown.

When Concur Travel shows a View Fares button, as seen here, this indicates that there are upsell options available for this itinerary:

Clicking the View Fares button will cause Concur Travel to request additional fares from Travelport:



Once those fares are obtained, Concur Travel shows all branded fares that are allowed by travel policy:

What the Agency Fulfillment Partner (TMC) Sees

Following are examples of the stored fares for each GDS.

APOLLO

JX9NCG/OT QSBOT DQSBOT AG 49640150 07JUN

1.1CREED/THOMAS

1 KL1000T 25SEP LHRAMS HK1 630A 900A * WE E 1

2 KL1765T 25SEP AMSFRA HK1 950A 1100A * WE E 1

OPERATED BY KLM CITYHOPPER

3 HHL GI HK1 FRA 25SEP-26SEP 1NT 99407 HGI FRANKFURT AIRPO

1A01C8S -1/RG-EUR219.84/AGT49640150/G-VI4111111111111111EXP0930/

SI-NOPREF/NM-CREED THOMAS/CF-3127759517 *

4 KL1768T 26SEP FRAAMS HK1 215P 335P * TH E 2


5 KL1023T 26SEP AMSLHR HK1 515P 535P * TH E 2


*** PROFILE ASSOCIATIONS EXIST *** >*PA·

*** ADDITIONAL ITINERARY DATA EXISTS ***>*I·

FONE-DCAAS/703-837-6100



2 XXXR/703-837-6100

3 XXXB/703-837-6100

4 WAS703-837-6100-A

DLVR-P703-837-6100¤THOMAS CREED¤1919 GALLOWS RD¤FAIRFAX VIRGINIA

22002

ADRS-CONCUR¤1919 GALLOWS RD STE 800¤VIENNA VA Z/22182

FOP:-CK

TKTG-TAU/15SEP

*** LINEAR FARE DATA EXISTS *** >*LF·

ATFQ-OK/$B-*13H1*:BF0004/ET/TA13H1/CKL

FQ-GBP 284.00/USD 16.50GB/USD 131.90XT/USD 509.40 - 07JUN TFFGB

.TFFGB.TFFGB.TFFGB

GFAX-SSRADTK1VTOKL BY 15JUN19/0000Z OTHERWISE WILL BE XXLD

2 OSI1V-GI99407ARR25SEP CXL:CXL 3 DAYS PRIOR TO ARRIVAL

GALILEO

NVZCJW/UT QSBOT V7OUT AG 99999992 07JUN

1.1HUBERT/JAMES

1. KL 1000 T 08OCT LHRAMS HK1 0630 0900 O* E TU 1

2. KL 1765 T 08OCT AMSFRA HK1 0950 1100 O* E TU 1


3. HHL HL HK1 FRA 08OCT-09OCT 1NT 99461 HILTON FRANKFURT AI

1A02CT4 -1/RG-EUR219.84/AGT99999992/G-VI4111111111111111EX

P0923/NM-HUBERT JAMES/CF-3121784590*

4. KL 1768 T 09OCT FRAAMS HK1 1415 1535 O* E WE 2


5. KL 1029 T 09OCT AMSLHR HK1 1655 1710 O* E WE 2


** CLIENT FILE REFERENCES EXIST ** >*CF·

** FILED FARE DATA EXISTS ** >*FF·

** SEAT DATA EXISTS ** >*SD·

** VENDOR LOCATOR DATA EXISTS ** >*VL·

** VENDOR REMARKS DATA EXISTS ** >*VR·

** SERVICE INFORMATION EXISTS ** >*SI·

*** ADDITIONAL ITINERARY DATA EXISTS ***>*I·

FONE-LONT/703 837 6100

2. LONB*703 837 6100

3. LONE*GALILEO//DEVTRAVEL.COM



4. LONA*442076297755

5. LONB*442075739334

6. LONF*442075739335

ADRS-JAMES HUBERT*209 MADISON ST*SUITE 400*ALEXANDRIA*P/22314

ADDA-CONCUR*SYGNUS CT*22-32 MARKET ST*MAIDENHEAD*P/SL68AD

FOP -VI4111111111111111/D0923

TKTG-TAU/SA28SEP

NOTE-

1. *S*/./MN UT 07JUN 1736Z

2. *H*HOTEL SPECIAL REQUEST INFO UT 07JUN 1736Z

3. *C*CAR SPECIAL REQUEST FREE FORMAT INFO UT 07JUN 1736Z

4. HT*PERSONAL CC 4111111111111111 0923CVV UT 07JUN 1736Z



7. H**CB/TRIPLOC/CQ-IL2-HPVR4-5GG UT 07JUN 1736Z

8. H**CB/FCN/LON KL X/AMS KL FRA 185.72TFFGB KL X/AMS KL LON 1

85.7 UT 07JUN 1736Z

2. *H*HOTEL SPECIAL REQUEST INFO UT 07JUN 1736Z

3. *C*CAR SPECIAL REQUEST FREE FORMAT INFO UT 07JUN 1736Z




7. H**CB/TRIPLOC/CQ-IL2-HPVR4-5GG UT 07JUN 1736Z

8. H**CB/FCN/LON KL X/AMS KL FRA 185.72TFFGB KL X/AMS KL LON 1

85.7 UT 07JUN 1736Z

9. H**CB/FCN/2TFFGB NUC371.44END ROE0.764586 UT 07JUN 1736Z

10. H**CB/FSC/BFQ/G-1G/C-KL/D-.38OO/R-0/P-ADT.1.1.1/S-1.2...38O

O/S- UT 07JUN 1736Z

11. H**CB/FSC3.4...38OO UT 07JUN 1736Z

12. H**CB/FARETYPE/ECONOMY FLEX UT 07JUN 1736Z

FQ1 - S1-2.4-5 07JUN19 UT/AG

>FQP1/-*38OO*:BF0004/CKL

P1 HUBERT/JAMES ADT X GBP 400.84

WORLDSPAN

1P- 4FPUFQ

1.1TELLER/AMANDA*ADT

1 UA1041M 15AUG TH IAHIAD HK1 745A 1144A/O $ SK E



2 UA 249M 16AUG FR IADIAH HK1 505P 723P/O $ SK E

P- 1.YI9555-5555555-B

2.YI9703-837-6100-A

T- 1.T/

TKG FAX-AUTO PRICED FARE TYPE EX

*** FQ/TR ITEMS EXIST ***

FOP- 1.CCVI4111111111111111N0622

G- 1.SSRDOCSUAHK1/////@-----@/M//TELLER/AMANDA- 1.1

2.SSRPSPTYYHK1///@-----@/M- 1.1

3.SSRDOCSYYHK1/////@-----@/M//TELLER/AMANDA- 1.1

6.SSRADTK1PKK1 .TKT UA SEGS BY 01AUG19 TO AVOID AUTO CXL /EARLIER

7.SSRADTK1PKK1 .TICKETING MAY BE REQUIRED BY FARE RULE

M- 1.CB/TRIPLOC/CQ-YK7-HZWF5-2WF

**** ITEMS SUPPRESSED ****/U/EDT/S/DR

>*F

T- 1.T/

TKG FAX-AUTO PRICED FARE TYPE EX

TR- 1. 4P*FSR#FXD#TR#:BF0004#BO 1P/YI9/OT 31JUL 1957Z

TKG FAX-AUTO PRICED

FQ- FARE QUOTED 31JUL BY AGT-OT/YI9

* FARE SELECTED - SR

ADT HOU UA WAS534.03UA HOU534.03USD1068.06END UA

ZPIAHIAD XF IAH4.5IAD4.5

TX 80.10US 8.40ZP 11.20AY 9.00XF

BF-1068.06 TX-108.70 TTL-1176.76 MAA0AFEY/TV04

TOTAL BF-1068.06 TX-108.70 TTL-1176.76 USD


This feature will be available by default. There will be no configuration steps.

FAQ

Q. Will Concur Travel store fares with brand modifiers for all fares?

A. Not initially. The pilot limits this functionality to non-lowest branded fares. Once SAP Concur solutions has received general acceptance from our TMC partners on the functionality, all limitations will be removed, and Concur Travel will store fares with brand modifiers in all cases where Travelport provides it.



Planned ChangesThe items in this section are targeted for future releases. SAP Concur solutions reserves the right to postpone implementation of – or completely remove – any enhancement or change mentioned here.

! IMPORTANT: These Planned Changes may not be all of the upcoming enhancements and modifications that affect this SAP Concur product or service. The Planned Changes that apply to multiple SAP Concur products and/or services are in a consolidated document. Please review the additional Planned Changes available in the Shared Planned Changes Release Notes. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.

Administration

**Planned Changes** Retire Legacy Credit Card FeedInformation First Published Information Last Modified Feature Target Release Date

January 2020 — July 1, 2020Any changes since the previous monthly release are highlighted in yellow in this release note.




Direct Connect

Solution IDOther





Other


https://www.concurtraining.com/customers/tech_pubs/RN_shared_planned/_client_shared_RN_all.htm


Overview

The legacy Credit Card Feed is used by fewer than five Concur Travel clients to import credit card information. However, this method of transferring sensitive information does not reflect SAP Concur’s security best practices. Due to the small number of clients still using this feature, and given that there are more secure alternatives, we are deprecating the Credit Card Feed. Targeted for July 1, 2020, existing credit card feeds will no longer be operable.


Reducing the number of supported mechanisms for exchanging data allows SAP Concur solutions to focus on providing better security and ease-of-use for our clients.

Some alternatives for a more secure and supported way to import or update credit card information in Concur Travel include:

For all clients, allow users to manually update credit card information via their User Profile Screen in the user interface.

For Concur Expense & Travel clients, use the Employee Import > Record Type 650: Enhanced Card Account Import Format.

For more information, refer to the Employee Import Specification. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.



Concur Expense & Travel or Travel-only clients require set up and a ghost card for travel. This allows users to use a corporate card without revealing the card number to the user.

For more information on ghost card setup, refer to the Travel: Company Settings Travel Service Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.



**Planned Changes** Retire Legacy HR Feed EditorInformation First Published Information Last Modified Feature Target Release Date

January 2020 — July 1, 2020Any changes since the previous monthly release are highlighted in yellow in this release note.




Direct Connect

Solution IDOther





Other

Overview

The legacy HR Feed Editor is an outdated method for importing user information into Concur Travel and is used by less than five Travel-only clients. Due to the very small number of clients still using this feature, and given that there are superior alternatives, we are deprecating the HR Feed Editor. Targeted for July 1, 2020, feeds coming via the HR Feed Editor will no longer be operable. If you think you will be affected, please contact SAP Concur support or your TMC to identify a solution that’s best for you.



Some alternatives for a more secure and supported way to import or update employee information in Concur Travel include:

Update your system to utilize the Concur Travel API.

For more information, refer to SAP Concur solutions’ API documentation, available at the SAP Developer Center. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.

For Expense-only customers, client administrators can follow SAP Concur solutions’ process to securely import employee information.

For more information, refer to the Shared: Employee Import Specification. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.


Reducing the number of supported mechanisms for exchanging data allows SAP Concur solutions to focus on providing better security and ease-of-use for our clients.



**Planned Changes** Retire Legacy Travel Assistant FeedInformation First Published Information Last Modified Feature Target Release Date

February 2020 — July 1, 2020Any changes since the previous monthly release are highlighted in yellow in this release note.




Direct Connect

Solution IDOther

EMEA Data Center Scan impactX North America Data Center UI impact




Other



Overview

The Legacy Travel Assistant Feed is an outdated method for importing user information into Concur Travel and is used by less than five Travel-only clients. Due to the very small number of clients still using this feature, we are deprecating the Travel Assistant Feed. Targeted for July 1, 2020, data coming via the Travel Assistant Feed will not be imported. If you think you are affected, please work with Support or your TMC to identify a solution that is best for you.


Reducing the number of supported mechanisms for exchanging data allows SAP Concur solutions to provide better security and improve ease-of-use for our customers.

Suggested Alternatives

In Concur Travel, users can be assigned the “Self-assigning Assistant” permission via User Permissions. This will allow these users to be able to designate themselves as an assistant for any traveler within their travel configuration. For more information on the Self-assigning Assistant permission, refer to the Travel Company Admin Guide. To locate, refer to Additional Release Notes and Other Technical Documentation in these release notes.


This change will occur automatically; no configuration is required.

Miscellaneous

**Planned Changes** Travel Profile API LastModifiedDate Parameter

Information First Published Information Last Modified Feature Target Release DateJune 2020 - July 2020







Direct Connect

Solution IDOther


China Data Center File finishing impactAll data centers X Profile/Profile API/3rd Party XML Sync Impact

Affected DocumentationTSGs Travel Profile API TSG


Other

Overview

In the current Travel Profile 2.0 API, the request to get travel profile summaries has one required parameter: LastModifiedDate. This allows users to get profile summaries of other users whose profiles have changed since that date. SAP Concur development discovered a defect where this required parameter is not enforced. So today, if a user omits the parameter LastModifiedDate, they receive profile summaries for all of their users.

Beginning with the July release, SAP Concur development will enforce the inclusion of the LastModifiedDate parameter, as documented. Users who omit LastModifiedDate, will receive an error.

For users who would like to get profile summaries for all of their users, they can set LastModifiedDate to 1900-01-01T12:00:00.

For more information, refer to the Travel Profile 2.0 documentation in the SAP Concur Developer Centre.


Fixing this defect to match current documentation insures a consistent and improved experience for all users.




https://developer.concur.com/api-reference/travel-profile/v2.profile-resource.html#get-a-list-of-travel-profile-summaries


Client Notifications

Browser Certifications and Supported Configurations

Monthly Browser Certifications and Supported Configurations

The SAP Concur Release Notes – Monthly Browser Certifications document lists current and planned browser certifications. The document is available with the other SAP Concur monthly release notes.

The Concur Travel & Expense Supported Configurations – Client Version guide is available with the setup guides, user guides, and other technical documentation.

For information about accessing all release notes, browser certifications, setup guides, user guides, other technical documentation, and supported configurations, refer to the Additional Release Notes and Other Technical Documentation section in this document.

Subprocessors

SAP Concur Non-Affiliated Subprocessors

The list of non-affiliated subprocessors is available here: SAP Concur list of Subprocessors

If you have questions or comments, please reach out to: [email protected]


mailto:[email protected]

mailto:[email protected]

https://support.sap.com/content/dam/support/en_us/library/ssp/my-support/trust-center/sap-tc-04-0011.pdf

https://support.sap.com/content/dam/support/en_us/library/ssp/my-support/trust-center/sap-tc-04-0011.pdf


Additional Release Notes and Other Technical Documentation

Online Help – AdminsAny user with any "admin" role can access release notes, setup guides, user guides, admin summaries, monthly browser certifications, supported configurations, and other resources via online Help.

SAP Concur Support Portal – Selected UsersAccess release notes, webinars, and other technical documentation on the SAP Concur support portal.

If you have the proper permissions, the Contact Support appears on the Help menu. Click to access the SAP Concur support portal, then click Resources.

Click Release/Tech Info for release notes, technical documents, etc. Click Webinars for recorded and live webinars.


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