trevera offshore replacement case studies
TRANSCRIPT
Focused on client satisfaction, integrity, and reliable resources, Trevera leverages leadership, proven methodologies and business acumen to achieve an attainable path to success for our clients.
Our focus on continuous improvement — includes frequent training and innovative strategies for increasing productivity, visibility and effectiveness. Trevera provides Managed Services, Solutions, Project Management, Resource Augmentation, and Cloud Solutions.
Interested in Cloud? Trevera will help you evaluate, architect, design, and deploy your next Cloud Solution.
SCHEDULE YOUR COMPLEMENTARY ASSESSMENT TODAY:
Email [email protected] or call 949.238.6906
Based on availability.
Uncover hidden issues
Systems stability and increased performance
24x7 Proactive monitoring and automation
Pinpoint expertise for “break-fix” issues
Training and documentation
Continuous improvement
Implementation of new functionality
Fixed and Flexible SLA’s available
YES! YOU CAN EXPERIENCE THE BENEFITS OF OUR U.S. BASED E-BUSINESS SUITE MANAGED SERVICES FOR FUNCTIONAL,
TECHNICAL, DBA, OS AND MANAGEMENT ADVISORY SUPPORT.
MANAGED SERVICES BENEFITSOur holistic approach increases your business productivity by resolving issues at the “root cause” and ensures delivery
of quality solutions
ABOUT TREVERA SOLUTIONS
www.TREVERA.com
I DON’T HAVE TIME TO EXPLAIN THIS ISSUE AGAIN
911, WHAT’S YOUR EMERGENCY?
THIS SHOULD HAVE BEEN FIXED LAST WEEK,…MY USERS ARE LOSING
CONFIDENCE WITH I.T.
IS THERE A BETTER SOLUTION?
I’M TIRED OF DEALING WITH THE SAME ISSUES EVERY
MONTH
I WAS UP LATE HANDHOLDING MY OFFSHORE TEAM FIGHTING
THE SAME FIRES
GIVE US YOUR BUDGET AND WE’LL PROVIDE MORE VALUE AND LOWER TCO THAN YOUR CURRENT VENDOR. GUARANTEED.
One of the differences is their ability to provide managed services at a much higher value with a lower monthly cost than other organizations, and especially those that are offshore.” - Director IT, Hi-Tech Trevera’s quality and focus on root cause gave us a TCO far below what other vendors would try to deliver, even far below that offered by low cost offshore vendors” - Director IT Applications, Telecommunications We successfully structured a cost-effective SLA, for functional, technical, DBA, and OS support for the same monthly cost….” - Director Enterprise Applications, Healthcare
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CLIENT TESTIMONIALSOFFSHORE REPLACEMENT CASE STUDY
BACKGROUND• Global 24x7 Hi-Tech Oracle R12 customer• 300 hours of monthly offshore support and 1 onsite FTE OFFSHORE CHALLENGES• System performance• Unable to implement Disaster Recovery and database projects• High turnover, poor communication / documentation, junior resources• Poorly architected environment• System downtime led to shipping, productivity, and
customer service issues ONSHORE VALUE REALIZEDTrevera manages their environment in approximately 100 hours. The client has reduced monthly spend by 24% resulting in:• Increased systems performance• Significant decrease in remediation time• Proactive Monitoring• Elimination of recurring issues - Root cause remediation• Projects completed in a timely manner• Freed up internal staff to focus on strategic projects
www.TREVERA.com
SCHEDULE YOUR COMPLEMENTARY ASSESSMENT TODAY:
Email [email protected] or call 949.238.6906
Based on availability.