trg repair services
TRANSCRIPT
Who we are
TRG is a leading hardware solutions provider in the data collection
and barcode printing industry. Our primary goal is to help our
customers realize the best return on their original hardware
investment, and we offer a variety of custom solutions designed
around this goal that are second to none.
Our proven track record and ability to adapt our services to your
needs have propelled TRG to the forefront of the data collection and
barcode printing industry.
How can we help you?
TRG provides reliable refurbished products, cutting-edge new IT
equipment, onsite hardware implementation, and full repair services
for out-of-warranty equipment.
TRG offers an extensive range of data collection solutions.
• Buy cutting-edge barcode, POS, and AIDC equipment
• Purchase refurbished pre-owned equipment
• Rent quality barcode scanning devices, barcode printers, or
wireless devices
• Prolong the life of your equipment with TRG’s robust repair services
• All repairs backed by a TRG warranty
• Commitment to responsible technology disposal through the
EarthSafe program
TRG’s state-of-the-art facilities
TRG has multiple locations in the US. Our Midwest headquarters
located in Cleveland, Ohio, so there’s no customs slow-down for
domestic orders.
• Our 90,000 square-foot secure warehouse includes a
10,000 square-foot technical laboratory where all repairs
are facilitated.
• The TRG repair depot philosophy means equipment is
shipped directly to TRG for repair – no run-around, no
wait for overseas shipping.
• Our technicians are here to walk you through the process
and help you make the best IT equipment decisions for
your business, so call on us anytime.
Most of all, we’re convenient! Check in on us
any time and manage repairs online through
RepairWatch, our online portal that allows you to
submit and track all repairs real-time.
Buy > Sell > Repair > Recover > Refurbish > Remarket
Our Services
Buy Sell Repair Deploy Manage Support
Shop a dynamic
and extensive
Inventory of New
and Refurbished
Data Collection
and Mobile
Products.
We Purchase
end-of-life or
surplus RF/AIDC
equipment for
cash.
Prompt Repair at
competitive rates.
* Depot Contract
coverage and Time
& Materials repair
offering
* On-Site Repair
Capacity to
deploy up
40,000 mobile
devices per
month
* TRG powered
and supported
MDM offering
* Remote
Monitoring
* Spares Pool
Management
24x7 Helpdesk
Support with
qualified trained
technicians
www.trgrepair.com
TRG Deployment Services
Utilize TRG Deployment Services to Install, Remove, or Upgrade
Equipment at Thousands of Locations Nationwide – Rapidly, On-
Time, and On-Budget.
Benefits
• Dedicated project management team with extensive project
planning and execution experience
• Local technicians keep installation costs at a minimum
• Pricing advantage from our low fixed-cost structure
• Experienced certified technicians
TRG Implementation Services
Experienced Project Management
Whether it’s to install a barcoding system, point-of-sale system,
upgrade computers and networks, wireless access points, or IP
surveillance deployments TRG has you covered. Our dedicated
project management team will assemble a qualified team of experts
for your project rollout in the most cost effective manner. Scalability
allows us to structure a team of professionals to fit your project
requirements and timeline. We ensure the highest level of execution
and support services to meet your needs.
• We Support The Full Lifecycle Of Assets
• The Most Qualified And Fully Certified Technicians
• Available On-site Support And Training
• Easy Access To TRG Certified Technicians By Phone Or Helpdesk
Wireless Infrastructure Installation
TRG offers a range of wireless site surveys, signal reports, and
mapping for business customers.
1. Wireless Site Survey
2. Air Watch Reporting
3. Installation Guide
4. Network Cable Runs
5. Hardware Installation
6. Network Hardware Configuration
7. Mobile Device Configuration & Deployment
1. Wireless Site Survey:
Our certified onsite technicians will perform a complete site survey and supply detailed reports for frequency
conflicts and installation.
2. Wireless Hardware Installation
TRG technicians will also install cable runs, drops, and access points in your facility. Our wireless system
installations come with a 1-Year warranty.
Tech products
TRG is one of the largest buyers and sellers of data collection equipment in the United States. With TRG, you can access to an extensive inventory of the latest products:
• Brand-new IT equipment
• Refurbished barcode scanning equipment
• Wireless devices
• Barcode printers
You can afford this. We partner with Fortune 500 companies and premier technology leasing firms to offer you affordable equipment solutions.
We’ll buy from you. TRG is one of the largest buyers of pre-owned barcode and data collection equipment. We will buy your end-of-life surplus equipment for cash.
Need to fill a technology gap in your business?
Rent or lease through TRG.
TRG’s rental program is designed to fulfill seasonal IT equipment
hardware needs without breaking your budget. Now you can
upgrade equipment regularly so you’re never stuck with
yesterday’s technology.
Ask about our aggressive leasing options and rental solutions. TRG
makes sure you always have access to IT equipment when and where
you need it.
RepairWatch Web Portal
RepairWatch in an Online Web Portal that
provides the following features for TRG
Customers:
• Online Repair Ticket Submission
• Online Ticket Approvals
• Ticket Status & Shipment Tracking Information
• Company, Asset and Contract Information
• Online Deployment Tracking
• Items, Quantity, Location, Tracking Ticket
• Online Asset Management
• Equipment, Location, Status
• Online Spares Pool Management
• Online Lease Asset Management
RepairWatch Benefits
• Automated System Ensures Orders Processed in the Most
Efficient Manner Possible
• Tracking & Visibility of all orders from entry to completion
• Automated Estimates and Approvals eliminate bottlenecks
and streamline the repair process
• Online Asset Information Helps Customers Manage
Equipment
• System Can Integrate With Existing End-User Help Desk
Systems
• Spares Pool Reduces Downtime For End-Users
• Automated Reports and Alerts Deliver Status Information
and Highlight Action Items.
RepairWatch Saves Time & Money With These Benefits:
TRG repair promise
TRG backs up all equipment repairs with an outstanding warranty.
Look for our TRG Certified Repair seal.
The TRG Repair Promise:
Data Collection We take it seriously Thank you
David Walker
Senior Account Executive
440-788-2272