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Trouble shooting flow chart MAR 2011

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New Employee Training ProgramTrouble shooting flow chart
Contents
mp load
admission control
licensed capacity
node blocking
node blocking
transport blocking
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CS/PS
Accessibility
RRC
RAB
Blocked Call Troubleshooting
Blocked calls and problems in Accessibility are occurring either due to problems in RRC (Radio Resource Control) Connection or due to problems with establishment of RAB (Radio Access Bearer). Accessibility problems also may occur due to Signaling Connection Setup which is performed before RRC and RAB procedures and due to failures after Admission (after RRC Connection and RAB Establishment procedures).
Accessibility (blocked call troubleshooting)
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Signaling Connection setup
Signaling Connection Setup is a procedure of successful or unsuccessful attempt to set up an Iu connection. Iu connection is the interface between the RNC and Circuit-Switched (CS) or Packet-Switched (PS) Core Network.
Main counters for this procedure are:
pmNoIuSigEstablishAttemptCs: Number of Iu signaling connection setup attempts towards the CS domain. This counter is incremented by one on reception of an RRC Initial Direct Transfer for the CS CN from a UE, when no signaling connection to the CS CN exists.
pmNoIuSigEstablishAttemptPs: Number of Iu signaling connection setup attempts towards the PS domain. This counter is incremented by one on reception of an RRC Initial Direct Transfer for the PS CN from a UE, when no signaling connection to the PS CN exists.
pmNoIuSigEstablishSuccessCs: Number of successful Iu signaling connection setups towards the CS domain. This counter is incremented by one on reception of an SCCP Connection Confirm from the CS CN, indicating successful establishment of an Iu signaling connection towards the CS CN.
pmNoIuSigEstablishSuccessPs: Number of successful Iu signaling connection setups towards the PS domain. This counter is incremented by one on reception of an SCCP Connection Confirm from the PS CN, indicating successful establishment of an Iu signaling connection towards the PS CN.
Accessibility >
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Accessibility >
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RRC Connection Setup procedure describes successful or unsuccessful attempt to setup an RRC connection for an originating or terminating packet-switched call
Main counters relevant for this procedure are:
pmTotNoRrcReq pmTotNoRrcConnectReq
pmTotNoRrcConnectReqSucc pmTotNoRrcConnectReqPs
pmTotNoRrcConnectReqPsSucc pmTotNoTermRrcConnectReq
pmTotNoTermRrcConnectReqSucc pmTotNoTermRrcConnectReqPs
pmTotNoTermRrcConnectReqPsSucc pmTotNoRrcConnectReqSubTr
pmTotNoUtranRejRrcConnReq pmNoRejRrcConnMpLoadC
pmNoReqDeniedAdm pmNoRrcReqDeniedAdm
pmNoRrcPsReqDeniedAdm pmNoLoadSharingRrcConn
pmNoLoadSharingRrcConnPs pmNoRrcReqDeniedAdmDlPwr
pmNoRrcReqDeniedAdmDlChnlCode pmNoRrcReqDeniedAdmDlHw
pmNoRrcReqDeniedAdmUlHw pmNoRrcConnReqBlockTnPs
pmNoRrcConnReqBlockNodePs pmTotNoRrcConnectSetup
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RRC CONNECTION SETUP - cs
This procedure describes successful or unsuccessful attempt to set up an RRC connection for an originating or terminating circuit-switched call.
Main counters relevant for this procedure are:
pmTotNoRrcReq pmTotNoRrcConnectReq
pmTotNoRrcConnectReqSuccess pmTotNoRrcConnectReqCs
pmTotNoRrcConnectReqCsSucc pmTotNoTermRrcConnectReq
pmTotNoTermRrcConnectReqSucc pmTotNoTermRrcConnectReqCs
pmTotNoTermRrcConnectReqCsSucc pmTotNoRrcConnectReqSubTr
pmTotNoUtranRejRrcConnReq pmNoRejRrcConnMpLoadC
pmNoReqDeniedAdm pmNoRrcReqDeniedAdm
pmNoRrcCsReqDeniedAdm pmNoLoadSharingRrcConn
pmNoLoadSharingRrcConnCs pmNoRrcReqDeniedAdmDlPwr
pmNoRrcReqDeniedAdmDlChnlCode pmNoRrcReqDeniedAdmDlHw
pmNoRrcReqDeniedAdmUlHw pmNoRrcConnReqBlockTnCs
pmNoRrcConnReqBlockNodeCs pmTotNoRrcConnectSetup
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RRC connection setup – total counters
pmTotNoRrcConnectReq: Total number of RRC Connection Requests. This counter is incremented by one when a RRC Connection Request message is received by RNC from UE for ANY Establishment Cause. Note: The counter is always incremented in the SRNC for the UE and incremented once per connection. Subsequent retransmissions are not counted.
pmTotNoRrcReq: Total number of RRC Requests received during the ROP, including repetitions.
pmTotNoTermRrcConnectReq: Number of mobile terminating RRC connection attempts.
pmTotNoTermRrcConnectReqPs: Number of mobile terminating Interactive & Background RRC connection attempts.
pmTotNoTermRrcConnectReqCs: Number of mobile terminating conversational RRC connection attempts.
pmTotNoRrcConnectReqSubTr: Number of RRC Connection Requests with Establishment Cause 'originating subscribed traffic call'.
pmTotNoRrcConnectReqPs: Total number of Interactive and Background (Originating & Terminating) RRC Connection attempts
pmTotNoRrcConnectReqCs: Total number of Conversational Call (Originating & Terminating) and Emergency Call RRC Connection attempts
pmTotNoRrcConnectSetup: Total number of RRC Connection Setup messages sent to UEs, not including repetitions.
pmTotNoUtranRejRrcConnReq: Total number of UTRAN rejected RRC Connection Requests. This counter is incremented by one when an RRC Connection Request is received and a connection setup to the RBS fails due to the following reasons:
- no internal UE identity is available in the RNC
- MP load control function
- any internal parameter retrieving or calculations fail
- a downlink channelization code fails to be allocated
Note: The counter is not incremented if there is inter-frequency load sharing.
Accessibility > rrc connection setup >
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pmTotNoRrcConnectUeCapability: Number of times that a UE with certain capabilities has successfully setup an RRC connection.
The individual counter elements are stepped based on the following UE capabilities:
[0] : A-GPS positioning support
[1] : HS-DSCH support, all UE categories
[2] : HS-DSCH 10 and 15 codes support, UE category 7-10 and 13-18
[3] : HS-DSCH 64 QAM support, UE category 13-14
[4] : HS-DSCH MIMO support, UE category 15-16
[5] : HS-DSCH MIMO and 64 QAM support (not simultaneously), UE category 17-18
[6] : HS-DSCH MIMO and 64 QAM support (simultaneously), UE category 19-20
[7] : E-DCH support, all UE categories
[8] : E-DCH support 2ms TTI, UE category 2, 4, 6 and 7
[9] : E-DCH 16 QAM support, UE category 7
Condition:
An individual counter element is incremented by one when an RRC Connection Setup Complete message has been received with cause Conversational (originating or terminating), Emergency, Subscribed, Interactive (originating or terminating), or Background (originating or terminating), if the UE capabilities received in the message are the same as those for that counter element.
Accessibility > rrc connection setup >
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RRC connection setup – total counters
pmTotNoRrcConnectReqSuccess: Total number of successful RRC Connection Requests. This counter is incremented by one after both the NBAP Radio Link Restore Indication message and the RRC Connection Setup Complete message have been received by the RNC, indicating that the RRC connection is considered to be successfully established.
pmTotNoTermRrcConnectReqSucc: Number of successful mobile terminating RRC connections.
pmTotNoRrcConnectReqPsSucc: Total number of successful Interactive and Background (Originating & Terminating) RRC Connection attempts.
pmTotNoRrcConnectReqCsSucc: Total number of successful Conversational Call (Originating & Terminating) and Emergency Call RRC Connection attempts.
pmTotNoTermRrcConnectReqPsSucc: Number of successful mobile terminating Interactive & Background RRC connections.
pmTotNoTermRrcConnectReqCsSucc: Number of successful mobile terminating conversational RRC connections.
Accessibility > rrc connection setup >
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Check MP load for Main Racks / Extension Sub Racks – High??
Check for Core Network (Call servers / SGSN ) outages .
Re-module Sites
Re-home Sites
a) Verify /correct individual licensed capacity levels for the node.
b) Check Channel elements usage trends
Check for RRC rejections due to High MP Load, Admission control, failures due to DL channelization codes.
Check for node configuration error, node limitations or transport network layer service unavailability.
a) Check for congestion on user plane (AAL2)/ control plane (UniSaal /SCTP) for IuB resources.
b) Expand TN bandwidth
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If the Load Control is not successful, pmNoRejRrcConnMpLoadC, pmTotNoUtranRejRrcConnReq are increased
pmNoRejRrcConnMpLoadC represents Total amount of rejected calls due to MP Load Control. This counter is incremented by one when sending a RRC message RRC Connection Reject with rejection cause congestion, when the congestion cause has been indicated by internal load control.
pmTotNoUtranRejRrcConnReq represents Total number of UTRAN rejected RRC Connection Requests. This counter is incremented by one when an RRC Connection Request is received and a connection setup to the RBS fails due to the following reasons:
- no internal UE identity is available in the RNC
- MP load control function
- any internal parameter retrieving or calculations fail
- a downlink channelization code fails to be allocated
This counter is not incremented if there is inter-frequency load sharing.
In case of unsuccessful Load Control event:
Main Processor load for Main Racks and Extension Subracks should be examined for high or irregular load
Core Network (Call Server and SGSN) errors should be examined
Accessibility > rrc connection setup > mp load
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admission control
Admission Control is one of the most important Functions in the Capacity Management of WCDMA networks, which aims to control the load in the WCDMA radio access network.
Admission Control blocks new incoming calls as well as handover attempts when the load in the system is high (by taking the input from set of monitors either located in the RBS or in the SRNC), by using measurements of UL interference, DL power as well as the actual number of users.
Accessibility > rrc connection setup >
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admission control
When a new resource request is made, Admission control will check the amount of the resources needed by the requester and the system load based on the below main monitors which are updated during the addition, deletion and modification of existing radio connections in the cell:
DL TX Cell power (total non HS power used in the cell)
Air Interface Speech Equivalent in UL and DL
DL and UL spreading factor (SF) usage
DL Channelization Codes usage
RBS Hardware utilization in the UL and DL (Channel Elements)
Number of users in compressed mode
Number of HS users in the cell
UL Received total Wide Band Power (RTWP)
Accessibility > rrc connection setup >
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Admission control blocking
Admission blockings can be triggered during 2 stages, either at the RRC establishment or during the RAB establishment phase.
To differentiate at which stage the blocking is triggered, we have to check the following set of counters.
Accessibility > rrc connection setup >
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If Admission Control prevent RRC connection to be established, counters pmNoRrcPsReqDeniedAdm (for PS), pmNoRrcCsReqDeniedAdm (for CS), pmNoRrcReqDeniedAdm and pmNoReqDeniedAdm are increased.
pmNoReqDeniedAdm represents Number of both RAB establishment and RRC requests rejected by admission control. This counter is increased by one when admission to this cell is denied to a UE. The reason for denial can be power, code utilization limits, ASE limit, or compressed mode limit reached. If the UE is in macro diversity, the counter is incremented for the first cell to which admission control denies access. The remaining cells will not be checked by admission control after admission to the first cell is denied. This counter is not incremented at a reject of a repeated RRC connection request.
pmNoRrcReqDeniedAdm represents Number of RRC requests denied by admission control. The counter is trigged when an RRC connection request with any cause value is denied by Admission Control.
pmNoRrcPsReqDeniedAdm represents Number of PS calls denied by admission control and is Incremented by one after denied admission after an RRC CONNECTION REQUEST with any of the cause values 'Originating Interactive Call', 'Terminating Interactive Call', 'Originating Background Call', 'Originating Subscribed Traffic Call' or 'Terminating Background Call' has been received.
pmNoRrcCsReqDeniedAdm represents Number of CS calls denied by admission control. This counter is incremented by one when RRC connection request with cause 'Originating Conversational Call' or 'Terminating Conversational Call' or 'emergency call' is denied by Admission Control.
Accessibility > rrc connection setup > ADMission control
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If Admission Control rejected RRC connection due to problem with load sharing, counters pmNoLoadSharingRrcConn, pmNoLoadSharingRrcConnPs (for PS) and pmNoLoadSharingRrcConnCs (for CS) are increased.
pmNoLoadSharingRrcConn represents Number of Load Sharing diversions when establishing an RRC connection. This counter is incremented by one when a RRC message RRC CONNECTION REJECT is sent to a UE because another cell (frequency) is selected by Load Sharing.
pmNoLoadSharingRrcConnPs represents Number of Packet (originating & terminating) Load Sharing RRC Connection attempts. This counter is incremented by one when a RRC CONNECTION REJECT message is sent to a UE using the PS service, because another cell (frequency) has been selected by Load Sharing.
pmNoLoadSharingRrcConnCs represents Number of Conversational (emergency, originating & terminating) Load Sharing RRC Connection attempts. This counter is incremented by one when a RRC CONNECTION REJECT message is sent to a UE using the CS service, because another cell (frequency) has been selected by Load Sharing.
accessibility problems due to admission control
Accessibility > rrc connection setup > ADMission control
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Counters that are increased in cases of Accessibility problems within Admission Control procedure due to other reasons are:
pmNoRrcReqDeniedAdmDlPwr: Number of RRC Connection Requests denied by admission control due to lack of DL Power. This counter is incremented by one at reception of an RRC Connection Request denied by Admission Control due to lack of DL Power.
or
pmNoRrcReqDeniedAdmDlChnlCode: Number of RRC Connection Requests denied by admission control due to lack of DL Channelisation Codes. This counter is incremented at reception of an RRC Connection Request denied by Admission Control due to lack of DL Channelisation Codes.
or
pmNoRrcReqDeniedAdmDlHw: Number of RRC Connection Requests denied by admission control due to lack of DL hardware resources. This counter is incremented at reception of an RRC Connection Request denied by Admission Control due to lack of DL hardware resources.
or
pmNoRrcReqDeniedAdmUlHw: Number of RRC Connection Requests denied by admission control due to lack of UL hardware resources. This counter is incremented at reception of an RRC Connection Request denied by Admission Control due to lack of UL hardware resources.
Accessibility > rrc connection setup > ADMission control
accessibility problems due to admission control
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accessibility problems due to licensed capacity
The capacity licensing can be a reason for limiting the traffic processing. There are a number of counters that should be monitored to ensure that the licenses are sufficient:
Accessibility > rrc connection setup > license
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accessibility problems due to licensed capacity
If Accessibility problems occur due to Licenced Capacity, these counters are also considered:
pmNoFailedRrcConnectReqHw: Number of RRC requests denied by admission control due to insufficient licensed capacity in the RBS. This counter is incremented by one when an RRC connection request with any cause value is denied by Admission Control due to insufficient licensed capacity in the RBS.
pmNoFailedRrcConnectReqCsHw: Number of CS calls denied by admission control due to insufficient licensed capacity in the RBS. This counter is incremented by one when an RRC connection request with cause 'Originating Conversational Call', 'Terminating Conversational Call' or 'emergency call' is denied by admission control due to insufficient licensed capacity in the RBS.
pmNoFailedRrcConnectReqPsHw: Number of PS calls denied by admission control due to insufficient licensed capacity in the RBS. This counter is incremented by one when an RRC connection request with cause 'Originating Interactive Call', 'Terminating Interactive Call', 'Originating Background Call', 'Originating Subscribed Traffic Call' or 'Terminating Background Call' is denied by admission control due to insufficient licensed capacity in the RBS.
Accessibility > rrc connection setup > license
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Accessibility problems due to node congestion
If Accessibility problems occur due to Node Congestion, these counters are considered:
pmNoRrcConnReqBlockNodePs: Number of RRC Connection Setup attempts for Packet Switched calls that fail due to node blocking. This counter is incremented by one at the establishment of an RRC Connection Request with Establishment Cause = Originating/Terminating Interactive or Background or Originating Subscribed Traffic Call, fails due to node blocking (node configuration error), node limitation or transport network layer service unavailability.
pmNoRrcConnReqBlockNodeCs: Number of RRC Connection Setup attempts for Circuit Switched calls that fail due to node blocking. This counter is incremented by one if the establishment of an RRC Connection Request with Establishment Cause = Originating/Terminating Conversational or Emergency, fails due to node blocking (node configuration error), node limitation or transport network layer service unavailability.
Accessibility > rrc connection setup > node blocking
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If Accessibility problems occur due to Transport Network Congestion, these counters are considered:
pmNoRrcConnReqBlockTnPs: Number of RRC Connection Setup attempts for Packet Switched calls that fail due to Transport Network blocking. This counter is incremented by one at the establishment of an RRC Connection Request with Establishment Cause = Originating/Terminating Interactive or Background or Originating Subscribed Traffic Call, fails due to congestion on the user plane (AAL2) or control plane (UniSaal or SCTP) of the transport network as a result of user dimensioned transport network resource shortages.
pmNoRrcConnReqBlockTnCs: Number of RRC Connection Setup attempts for Circuit Switched calls that fail due to Transport Network blocking. This counter is incremented by one if the establishment of an RRC Connection Request with Establishment Cause = Originating/Terminating Conversational or Emergency, fails due to congestion on the user plane (AAL2) or control plane (UniSaal or SCTP) of the transport network as a result of user dimensioned transport network resource shortages.
Accessibility > rrc connection setup > transport blocking
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RAB Establishment procedure describes successful or unsuccessful attempts to set up a Radio Access Bearer for a requested service.
Main counters for this procedure are:
pmNoNormalNasSignReleaseCs, pmNoNormalNasSignReleasePs, pmNoSuccRbReconfPsIntDch, pmNoSuccRbReconfOrigPsIntDch, pmNoSuccRbReconfPsIntHs, pmNoSuccRbReconfOrigPsIntHs, pmNoSuccRbReconfPsIntEul, pmNoSuccRbReconfOrigPsIntEul, pmNoRabEstablishAttempts, pmNoRabEstablishSuccess, pmNoRabEstablishAttemptSpeech, pmNoRabEstablishSuccessSpeech, pmNoRabEstablishAttemptAmrNb, pmNoRabEstablishSuccessAmrNb, pmNoRabEstablishAttemptAmrWb, pmNoRabEstablishSuccessAmrWb, pmNoRabEstablishAttemptCs64, pmNoRabEstablishSuccessCs64, pmNoRabEstablishAttemptCs57, pmNoRabEstablishSuccessCs57, pmNoRabEstablishAttemptPacketInteractive, pmNoRabEstablishSuccessPacketInteractive, pmNoRabEstablishAttemptPacketStream, pmNoRabEstablishSuccessPacketStream, pmNoRabEstAttemptPsStreamHs, pmNoRabEstSuccessPsStreamHs, pmNoRabEstablishAttemptPacketInteractiveHs, pmNoRabEstablishSuccessPacketInteractiveHs, pmNoRabEstablishAttemptPacketInteractiveEul, pmNoRabEstablishSuccessPacketInteractiveEul, pmNoRabEstablishAttemptPacketStream128, pmNoRabEstablishSuccessPacketStream128, pmRabEstablishEcAttempt, pmRabEstablishEcSuccess, pmNoInvalidRabEstablishAttempts, pmNoRabEstablishFailureUeCapability, pmNoRabEstAttemptPsIntNonHs, pmNoRabEstSuccessPsIntNonHs, pmNoFailedRabEstAttemptLackDlHwBest, pmNoFailedRabEstAttemptLackUlHwBest, pmNoFailedRabEstAttemptLackDlHw, pmNoFailedRabEstAttemptLackUlHw, pmNoFailedRabEstAttemptLackDlAse, pmNoFailedRabEstAttemptLackUlAse, pmNoFailedRabEstAttemptExceedConnLimit, pmNoFailedRabEstAttemptLackDlChnlCode, pmNoFailedRabEstAttemptLackDlPwr, pmCmAttUlSf2, pmCmSuccUlSf2, pmCmAttDlSf2, pmCmSuccDlSf2, pmCmAttUlHls, pmCmSuccUlHls, pmCmAttDlHls, pmCmSuccDlHls, pmCmStop, pmNoReqDeniedAdm, pmNoOfNonHoReqDeniedSpeech, pmNoOfNonHoReqDeniedCs, pmNoOfNonHoReqDeniedInteractive, pmNoOfNonHoReqDeniedPsStreaming, pmNoOfNonHoReqDeniedPsStr128, pmNoOfNonHoReqDeniedHs, pmNoOfNonHoReqDeniedEul, pmNoRabEstBlockRnPsStreamHs, pmNoRabEstBlockRnBestPsStreamHs, pmNoRabEstBlockTnPsStrHs, pmNoRabEstBlockTnPsStrHsBest, pmNoRabEstBlockNodePsStrHsBest, pmNoRabEstBlockTnSpeech, pmNoRabEstBlockTnSpeechBest, pmNoRabEstBlockNodeSpeechBest, pmNoRabEstBlockTnCs57, pmNoRabEstBlockTnCs57Best, pmNoRabEstBlockNodeCs57Best, pmNoRabEstBlockTnCs64, pmNoRabEstBlockTnCs64Best, pmNoRabEstBlockNodeCs64Best, pmNoRabEstBlockTnPsStrNonHs, pmNoRabEstBlockTnPsStrNonHsBest, pmNoRabEstBlkNodePsStrNonHsBest, pmNoRabEstBlockTnPsIntNonHs, pmNoRabEstBlockTnPsIntNonHsBest, pmNoRabEstBlkNodePsIntNonHsBest, pmNoRabEstBlockTnPsIntHs, pmNoRabEstBlockTnPsIntHsBest, pmNoRabEstBlockNodePsIntHsBest
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rab establishment counters
Some of counters related to RAB Establishment procedure are described below:
pmNoRabEstablishAttemptSpeech: Number of RAB establishment attempts for CS Conversational speech RABs. of Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs. Incremented in the best cell in the active set.
pmNoRabEstablishSuccessSpeech: Number of successful RAB establishments for CS Conversational speech RABs. Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs. Incremented in the best cell in the active set.
pmNoOfNonHoReqDeniedSpeech: Number of RAB establishments rejected by admission control for CS Conversational speech RABs. Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs. Counter is applicable to all Speech RAB establishments, including establishment on a Speech+Interactive multi-RAB configuration. Incremented by one when a Speech RAB establishment is rejected by admission control.
pmNoInvalidRabEstablishAttempts: RNC-level counter. Number of invalid RAB establishment attempts.
pmNoRabEstablishFailureUeCapability: RNC-level counter. Number of failed RAB establishments due to insufficient UE capabilities.
Accessibility > rab establishment >
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Congestion
UTRAN
Admission control, failures due to DL channelization codes.
CS/PS Accessibility
Node Blocking
Transport Blocking
Check for node configuration error, node limitations or transport network layer service unavailability.
a) Check for congestion on user plane (AAL2)/ control plane (UniSaal /SCTP) for IuB resources.
b) Expand TN bandwidth
for expansion
Increase Directed Retry to Offload to GSM
Hardware Fault
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When RAB Establisment procedure fails due to Node Blocking, following counter is incremented:
pmNoRabEstBlockNodePsStrHsBest: Number of RAB establishment attempts for RAB-type PS Streaming for HS that are blocked due to node congestion or node failure. Incremented in the best cell in the active set. Incremented by one when the establishment of a PS Streaming RAB for HS fails due to node configuration error, node limitation, or transport network layer service unavailability.
pmNoRabEstBlockNodeSpeechBest: Number of RAB establishment attempts that are blocked due to node congestion or node failure for CS Conversational speech RABs. Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs. Incremented in the best cell in the active set. Incremented by one when the establishment of a CS Speech RAB fails due to node configuration error, node limitation, or transport network layer service unavailability.
If RAB Establishment procesure fails due to Node Blocking, it is recommended to:
Check for node configuration error, node limitations or transport network layer service unavailability.
Rab establishment failure due to node Blocking
Accessibility > rab establishment > node blocking
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Rab establishment failure due to Transport Network Blocking
When RAB Establisment procedure fails due to problems in Transport Network, following counters are incremented:
pmNoRabEstBlockTnPsStrHs: Number of RAB establishment attempts for RAB-type PS Streaming for HS that are blocked due to TN congestion or TN failure, counted on the blocking cell. Incremented by one when the establishment of a PS Streaming RAB for HS, fails due to congestion on the user plane (AAL2) or control plane (UniSaal or SCTP) of the transport network layer as a result of user dimensioned transport network capacity.
pmNoRabEstBlockTnPsStrHsBest: Number of RAB establishment attempts for RAB-type PS Streaming for HS that are blocked due to TN congestion or TN failure, counted on the best cell in the active set. Incremented by one when the establishment of a PS Streaming RAB for HS, fails due to congestion on the user plane (AAL2) or control plane (UniSaal or SCTP) of the transport network layer as a result of user dimensioned transport network capacity.
pmNoRabEstBlockTnSpeech: Number of RAB establishment attempts that are blocked due to TN congestion or TN failure for CS Conversational speech RABs. Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs. Incremented on the blocking cell. Incremented by one when the establishment of a Speech RAB fails due to UNI-SAAL or AAl2 congestion, IP resource limitations or blocking as a result of user dimensioned transport network configured capacity. The counter is incremented for the first cell in which the failure occurred but only if the cell is in the SRNC.
pmNoRabEstBlockTnSpeechBest: Number of RAB establishment attempts that are blocked due to TN congestion or TN failure for CS Conversational speech RABs. Includes AMR-NB, AMR-WB and AMR-NB Multi-rate RABs.
Incremented in the best cell in the active set. Incremented by one when the establishment of a Speech RAB fails due to UNI-SAAL or AAl2 congestion, IP resource limitations or blocking as a result of user dimensioned transport network configured capacity. The counter is incremented for the best cell in the active set but only if the cell is in the SRNC.
Accessibility > rab establishment > transport blocking
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If RAB Establishment Failure occurs due to TN blocking, it is recommended to:
Check for congestions on user plane (AAL2) and control plane (UniSaal /SCTP) for IuB resources.
Expand TN bandwidth
Check Iub/TD (Vc/Vp) mismatches
Increase Directed Retry to offload to GSM
Rab establishment failure due to Transport Network Blocking
Accessibility > rab establishment > transport blocking
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Rab establishment problems due to Transport Network Blocking And Node Blocking Over Iub
Transport Network Blocking is defined as blocking due to congestion on the User-plane or Control-plane of the transport network as a result of resource shortage in the transport network.
Node blocking is defined as blocking due to a node configuration error (node B, RXI and RNC), node limitation or transport network layer service unavailability.
During a call setup, one or more AAL2 connections must be setup as a part of:
-RAB Establishment
-RRC Establishment
-Addition of a Radio Link to the active set
Any failure in establishing the AAL2 connection will increase pmNoFailedAfterAdm counter.
Accessibility > rab establishment > node & transport blocking
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failure after admission
Counter pmNoFailedAfterAdm represents the number of Radio Resource Control (RRC) or Radio Access Bearer (RAB) establishment requests failed after being admitted by admission control. If either a RRC or RAB establishment procedure fails AFTER the admission has been granted for the establishment (RRC or RAB) - this counter will be incremented in the cell or cells where the UE is located or will be incremented for all cells if UE is in macro diversity. This counter will increment on both Circuit Switched failures and Packet Switched failures.
Accessibility >
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Reasons for failures after admission
Transport Network Blocking and Node Blocking Over Iub: High number of Failures After Admission might occur due to congestion or node miss configuration.
Core Transport Network Congestion: Accessibility issues are observed on all sites at the RNC without major issues with Iub congestion (especially at peak hour)
Parameter Settings: Failures after admission might occur if the admission thresholds does not match to the original planned capacity
Hardware and Transmission Problems
Channel Code Allocation Failures
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Reasons for failures after admission
RAB and RRC Establishment failures which occur after admission control can be due to TN and non TN related,
timeout in the UE, RNC or RBS.
invalid parameter settings.
TN failure reasons.
coverage issues
If the connection is suddenly lost with a RAB, you will get a system RAB release
If it disconnects with RRC you may get an abnormal Disconnect message which is failure to setup a call.
Accessibility >
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rab establishment failure due to radio network problems (utran)
When RAB Establisment procedure fails due to problems in Radio Network (UTRAN), following counters are incremented:
pmNoRabEstBlockRnPsStreamHs: Number of RAB establishment attempts for RAB-type streaming PS unknown HS that are blocked due to RN congestion or RN failure, counted on the blocking cell. Incremented by one when a target configuration containing Streaming PS on HS is selected when reconfiguring the connection to add the new RAB, and the execution of the reconfiguration was blocked due to RN resources.
pmNoRabEstBlockRnBestPsStreamHs: Number of RAB establishment attempts for RAB-type streaming PS unknown HS that are blocked due to RN congestion or RN failure. Incremented in the best cell in the active set. Incremented by one when a target configuration is selected when reconfiguring the connection to add the new RAB, and the execution of the reconfiguration was blocked due to RN resources.
Accessibility > rab establishment > utran
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Congestion
Check Maximum Transmission Power and CPICH ratio
Increase PwrAdm, Reduce PwrOffset
Enable or Increase Directed Retry to GSM
Reduce sf16Adm/sf8Adm
Add another Carrier
Reduce 384k Users on DL (sf8Adm)
Reduce HS-PDSCH Codes
Reduce HS-SCCH Codes
Optimize radio network to reduce interference / pilot pollution.
Verify Admission settings /Usage trends for different SF RAB.
Fine tune parameter settings to maintain balance between Accessibility & throughput.
Accessibility > rab establishment > congestion >
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congestion due to lack of dl power
When RAB Establisment procedure fails due to lack of DL Power, following counter is incremented:
pmNoFailedRabEstAttemptLackDlPwr: Number of failed RAB establishment attempts due to lack of DL power.
Accessibility > rab establishment > congestion > dl power
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congestion due to lack of dl power
In case of lack of DL Power for RAB Establishment, it is recommended to:
check if Maximum Transmission Power (maximumTransmissionPower = 400 {0..500} is maximum power for all downlink channels that are allowed to be used simultaneously in a cell, added together) is aligned with Maximum DL Capability (maxDlPowerCapability that is calculated on the RBS based on transmitter hardware capacity, feeder lengths, and other factors. If the value is excessively low, it could be either because the values for some of those factors have been incorrectly defined, or it could be the result of faulty or overheated hardware.)
check the ratio between Primary CPICH Power (primaryCpichPower = 300 {-99..500}) and Maximum Transmission Power. primaryCpichPower takes typically 5-20% of maximumTransmissionPower.
Accessibility > rab establishment > congestion > dl power
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congestion due to lack of dl power
In case of lack of DL Power for RAB Establishment, it is recommended to:
consider increasing pwrAdm and reducing pwrOffset, according to dependency: pwrAdm + pwrOffset <= 100%.
pwrAdm (=75 {0..100}) is admission limit for downlink cell carrier power expressed relative to the lower of maximumTransmissionPower (configured in this UtranCell instance) and maxDlPowerCapability (configured in the corresponding instance of RbsLocalCell in the RBS). Changing this attribute will re-initiate Congestion Control measurements.
pwrOffset (=15 {0..100}) is cell carrier power offset expressed relative to the lower of maximumTransmissionPower (configured in this UtranCell instance) and maxDlPowerCapability (configured in the corresponding instance of RbsLocalCell in the RBS).
explore IFLS (Inter Frequency Load Sharing) with other carriers
add another carrier
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congestion due to lack of dl power
In case of lack of DL Power for RAB Establishment, it is recommended to:
enable or increase Directed Retry to GSM
loadSharingGsmFraction (=100 {0..100}) defines percentage of Speech calls that can be directed to GSM after the loadSharingGsmThreshold has been exceeded. If the value of loadSharingGsmFraction is set to 0, this means no voice calls subject to Directed Retry should be directed to GSM (no voice calls aredirected to GSM).
If the value of loadSharingGsmFraction is set to 100, this means that ALL of the voice calls proposed for Directed Retry should be directed to GSM (all voice calls that are proposed for directed retry are directed to GSM).
loadSharingGsmThreshold (= 75 {0..100}) defines percentage of the guaranteed non-handover admission limit (pwrAdm) above which Directed Retry should be invoked. If the value of loadSharingGsmThreshold is set to 100 then this means that the threshold at which voice calls are directed to GSM is 100 % of pwrAdm. Therefore no voice calls should be moved to GSM until the admission threshold pwrAdm is reached. If the value of loadSharingGsmThreshold is set to 0 then this means that the threshold at which voice calls are directed to GSM is 0 % of pwrAdm.
Accessibility > rab establishment > congestion > dl power
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congestion due to lack of dl power
In case of lack of DL Power for RAB Establishment, it is recommended to:
consider reducing sf16Adm / sf8Adm
sf16Adm (=16 {0..16}) is admission limit for non-guaranteed traffic class connections with DL SF = 16. Maximum number of radio links with Spreading Factor = 16 in the downlink (DL SF = 16) for which new admission requests for non-guaranteed traffic classes will continue to be allowed. Reaching or exceeding this number of DL SF = 16 radio links (regardless of their traffic class) will block setup and addition in this cell of more non-guaranteed traffic class radio links that would require DL SF = 16. The default setting disables the admission policy. However, the actual setting may need to deviate from the default, in order to limit the number of simultaneous high bit rate connections in a cell, typically to deal with limitations in transport network dimensioning (to prevent all TN resources from being claimed by non-guaranteed traffic class connections). The setting of sf16Adm and sf16gAdm needs be considered together. If sf16Adm < sf16gAdm, then only new guaranteed traffic class connections are allowed at and above the sf16Adm threshold. Similarly, if sf16Adm > sf16gAdm, then only new non-guaranteed traffic class connections are allowed at and above the sf16gAdm threshold. Below the lower of the two threshold settings (sf16gAdm or sf16Adm), guaranteed and non-guaranteed services compete equally for DL SF = 16 cell resources on a first-come first-served basis.
sf16gAdm (=16 {0..16}) is admission limit for guaranteed traffic class connections with DL SF = 16. Maximum number of radio links with Spreading Factor = 16 in the downlink (DL SF = 16) for which new admission requests for guaranteed traffic classes will continue to be allowed. Reaching or exceeding this number of DL SF = 16 radio links (regardless of their traffic class) will block setup and addition in this cell of more guaranteed traffic class radio links that would require DL SF = 16. sf16gAdm value: 16 means that no blocking of DL SF = 16 requests will occur.
sf8Adm (=8 {0..8}) is admission limit for non-guaranteed traffic class connections with DL SF = 8. Maximum number of radio links with Spreading Factor = 8 in the downlink (DL SF = 8) for which new admission requests for non-guaranteed traffic classes will continue to be allowed. Reaching or exceeding this number of DL SF = 8 radio links will block setup and addition in this cell of more non-guaranteed traffic class radio links that would require DL SF = 8. The default setting disables the admission policy. However, the actual setting may need to deviate from the default, in order to limit the number of simultaneous high bit rate connections in a cell, typically to deal with limitations in transport network dimensioning (to prevent all TN resources from being claimed by non-guaranteed traffic class connections).
consider change RU to 60W
Accessibility > rab establishment > congestion > dl power
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congestion due to lack of codes
When RAB Establisment procedure fails due to lack of DL channelization codes, following counter is incremented:
pmNoFailedRabEstAttemptLackDlChnlCode: Number of failed RAB establishment attempts due to lack of DL channelization codes.
In case of RAB Establishment Failure due to lack of DL channelization codes, it is recommended to:
Check dlCodeAdm values if adjustment is still possible
dlCodeAdm (=80 {0..100}) is admission limit based on downlink channelization code tree usage. Expressed as percentage of the code tree currently in use. Used by Admission Control, in Admission Request Handler.
Reduce 384k users on DL (sf8Adm)
Reduce HS-PDSCH Codes
Reduce HS-SCCH Codes
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congestion due to lack of ase
When RAB Establisment procedure fails due to lack of ASE (Average Speech Equivalent), following counters are incremented:
pmNoFailedRabEstAttemptLackDlAse: Number of failed RAB establishment attempts due to lack of DL ASE. Incremented by one when admission control fails with reject reason lack of DL ASE.
pmNoFailedRabEstAttemptLackUlAse: Number of failed RAB establishment attempts due to lack of UL ASE. Incremented by one when admission control fails with reject reason lack of UL ASE.
If RAB Establishment Failure occurs due to lack of ASE, it is recommended to:
Verify settings for aseDlAdm
aseDlAdm (= 240 { 0..500 }) is admission limit on ASE in the downlink. Used by Admission Control, in Admission Request Handler.
Check for traffic load on the cell.
Optimize radio network to reduce interference / pilot pollution.
Accessibility > rab establishment > congestion > ase
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congestion due to hardware resources
When RAB Establisment procedure fails due to lack of hardware resources, following counters are incremented:
pmNoFailedRabEstAttemptLackDlHwBest: Number of failed RAB establishment attempts due to lack of DL hardware resources. Incremented in the best cell in the active set.
pmNoFailedRabEstAttemptLackUlHwBest: Number of failed RAB establishment attempts due to lack of UL hardware resources.
Incremented in the best cell in the active set.
pmNoFailedRabEstAttemptLackDlHw: Number of failed RAB establishment attempts due to lack of DL hardware resources. The counter is incremented for the IubLink containing the first cell to fail admission in the active set.
pmNoFailedRabEstAttemptLackUlHw: Number of failed RAB establishment attempts due to lack of UL hardware resources. The counter is incremented for the IubLink containing the first cell to fail admission in the active set.
Accessibility > rab establishment > congestion > hardware resources
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congestion due to hardware resources
If RAB Establishment fails due to some problem related to hardware resources, it is recommended to:
Check Locked Tx/Rax Boards
Check hanging CE (restart)
Check HS/EUL resource allocation
Check ulHwAdm and dlHwAdm
ulHwAdm (=100 {0..100}) is admission limit on RBS uplink hardware resource utilization, applicable to all admission requests. Setting ulHwAdm to 100 % will disable the uplink hardware admission policy.
dlHwAdm (=100 { 0..100 }) is admission limit on RBS downlink hardware resource utilization, applicable to all admission requests. Setting dlHwAdm to 100 % will disable the downlink hardware admission policy.
Adjust channel down-switch from DCH to FACH
more downswitch attempts, decrease upswitch attempts, results in better usage of resources
Check eulServingCellUsersAdm and eulNonServingCellUsersAdm
eulServingCellUsersAdm (=32 { 0..100 }) is admission threshold for the number of E-DCH users having this cell as serving cell. Includes both 2 ms TTI and 10 ms TTI users.
eulNonServingCellUsersAdm (=100 {0..100}) is admission threshold for the number of E-DCH users having this cell as non-serving cell.
Replace RAX/TX Boards
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congestion due to connection limit
When RAB Establisment procedure fails due to connection limit, following counter is incremented:
pmNoFailedRabEstAttemptExceedConnLimit: Number of failed PS RAB establishment attempts due to exceeding the configured connection limit when allocating Spreading Factors. Incremented by one when admission control fails with reject reason value SF4, SF8, SF16, or SF32.
If RAB Establishment procedue fails due to connection limit, it is recommended to:
Verify Admission settings / Usage trends for different SF RAB.
Fine tune parameter settings to maintain balance between accessibility & throughput.
Accessibility > rab establishment > congestion > connection limit
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retainability
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Check T1 Errors
Check Cell Availability
Determine if the issue affects only one cell or a RBS or cluster
Verify for SC Clashes 
Investigating the UE TxPwr by using Drive test data or WMRR
Check parameter for UE TxPwr & maxSir
Analyze cell coverage by RF Planning tool or Drive test data
Use of GPEH to determine the number of Event 6d or number of Event 2d
Check Cells doe RSSI Issues
One way neighbor relation
Neighbor List cleaning/ deletion
GSM coverage area verification for IRAT neighbors
Re-prioritization the neighbor list based on usage
Check down switch counter for congestion reason.
Investigate the RRC Access failure due to lack of DL power & codes
Perform analysis of coverage area and reduce overshooting
Verify CE usage and HW allocation and dimensioning
Transport Issue
UE issues
Soft Handover
Uplink Sync
Analyze existing neighbors with 3G-3G cell relation report
Analyze cell coverage by RF Planning tool /Drive Test data Plots
Down tilts or other physical optimization 
Missing Neighbour
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pmNoSystemRabReleasePacket: Number of successful system RAB releases (PS drops)
pmNoNormalRbReleaseHs: Number of successful normal releases of packet RABs mapped on HS-DSCH
pmNoSystemRbReleaseHs: Number of successful system releases of packet RABs mapped on HS-DSCH
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Handover counters
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IRAT counters
pmNoDirRetryAtt: Number of attempted outgoing inter RAT HO due to capacity
pmNoDirRetrySuccess: Number of successful outgoing IRAT HO due to capacity
pmNoAttOutIratHoSpeech: No. of attempted outgoing IRAT HO for speech
pmNoSuccessOutIratHoSpeech: No. of successful outgoing IRAT HO for speech
pmNoFailOutIratHoSpeechGsmFailure: No. of failed outgoing IRATs due to GSM allocation failure
pmNoFailOutIratHoSpeechReturnOldChPhyChFail: No. of failed outgoing IRATs due to physical channel failure, where UE returns to present active set
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counters for Drop Reasons
pmNoSysRelSpeechNeighbr: No. of sys disconnects of a speech call due to missing (non-valid) neighbor relation
pmNoSysRelSpeechSoHo: No. of system disconnects of a speech call due to soft handover (valid/non-valid)
pmNoOfTermSpeechCong: Number of Speech Radio Connections served by RNC terminated due to congestion
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